Pyramid Hotel Group jobs in New Orleans, LA

- 48 jobs

Director of Operations
Highgate Hotels 4.5
New Orleans, LA job
Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Situated at the end of famed Canal Street, The Westin New Orleans offers stunning views of the mighty Mississippi River and the French Quarter. Guests are just steps from the Shops at Canal Place and Harrah's Casino and a short walk to the excitement of Bourbon Street and the Ernest N. Morial Convention Center. The hotel features 462 rooms and suites, including a Presidential Suite, with Westin's signature Heavenly bedding, 34,000-sq-ft of event space, a fully equipped WestinWORKOUT fitness center, a lobby bar Observatory 11 with the best view of the French Quarter anywhere, and a new restaurant Bistro at the Bend. Overview The Director of Operations is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities Focus on front office operation, including training, scheduling, daily duties, etc. Tour the operating departments, daily making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel's budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees. On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Supervise all F&B personnel. Respond to guest complaints in a timely manner. Prepare the F&B budget and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting. Monitor industry trends, take appropriate action to maintain competitive and profitable operations. Work with other Executive Committee members and keep them informed of F&B issues as they arise. Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Coordinate and monitor all phases of Loss Prevention in the F&B department. Prepare and submit required reports in a timely manner. Organize and conduct department meetings on a regular basis. Monitor quality of service and product. Cooperate in menu planning and preparation. Ensure timely purchase of F&B items, within budget allocation. Oversee operations of the employee cafeteria. Ensure compliance with all local liquor laws, and health and sanitation regulations. Ensure departmental compliance with SOP's. Ensure the training of department heads on SOP's, report preparation, technical job tasks. Attend and/or conduct departmental and hotel training (CARE, One to One ), etc. Interview candidates for front-of-house F&B positions and follow standards for hiring approvals. Conduct and/or attend all required meetings, including pre-convention and post-convention meetings. Ensure overall guest satisfaction. Qualifications At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
$65k-105k yearly est. Auto-Apply 60d+ ago
Houseperson
Sage Hospitality 3.9
New Orleans, LA job
Why us? Working at Hotel de la Poste in the heart of New Orleans' vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city. Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans-where history, music, and cuisine converge. As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class Job Overview Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Responsibilities Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles Remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). Stock linen and supply closets to ensure par inventories. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Qualifications Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills Self-starting personality with an even disposition. Ability to meet standards of appearance. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. Benefits Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Marriott & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented
$18k-24k yearly est. Auto-Apply 3d ago
Front Desk Supervisor
Davidson Hospitality Group 4.2
New Orleans, LA job
Property Description The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel! Overview Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort's success story! About Our Property The Higgins Hotel & Conference Center's name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II. Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space. Responsibilities: Supervise front desk operations, including check-in, check-out, and guest services Lead and motivate the front desk team to provide exceptional customer service Handle guest inquiries, concerns, and special requests in a professional and efficient manner Train and onboard new front desk staff members Ensure accuracy and completeness of guest reservations and billing information Collaborate with other departments to resolve guest issues and enhance guest experiences Maintain a clean and organized front desk area Monitor and maintain compliance with hotel policies and procedures Join our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel's commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you'll inspire and empower our front desk team to provide memorable stays for our valued guests. Qualifications Flexible schedule including nights and weekends Prior cash handling experience necessary High School graduate or G.E.D. equivalent Ability to communicate effectively with the public and other Team Members Read, write and speak English fluently Six months Front Desk experience Strong computer skills Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$21k-27k yearly est. Auto-Apply 9d ago
Host/ess (Part Time)
Davidson Hospitality Group 4.2
New Orleans, LA job
Property Description The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel! Overview Are you a charismatic and customer-oriented individual with a passion for creating a warm and welcoming atmosphere? Look no further! Join us as a Host/ess and be part of our dynamic team. Bring your high energy, enthusiasm, and exceptional interpersonal skills to greet and assist our valued guests. If you thrive in a fast-paced, guest-centric environment and love making people feel special, we want you on our team! About Our Property The Higgins Hotel & Conference Center's name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II. Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space. Responsibilities Greet guests with a warm and friendly smile upon arrival Escort guests to their tables and ensure seating arrangements are organized Provide menus, answer questions, and make recommendations Coordinate with the kitchen and servers to ensure timely service Assist with taking reservations and managing the waiting list Maintain a clean and organized host/hostess station Handle guest inquiries and resolve any issues or complaints Uphold high standards of professionalism and service excellence Don't miss out on this incredible opportunity to be the first point of contact for our valued guests. Apply now and let your energy, enthusiasm, and exceptional customer service skills shine as a Host/ess. Join our team and be part of a journey filled with growth, camaraderie, and the satisfaction of creating memorable experiences for our guests! Qualifications High school diploma or equivalent Previous experience in a customer service role, preferably in a restaurant or hospitality setting Excellent communication and interpersonal skills Friendly and outgoing personality Ability to multitask and work in a fast-paced environment Strong organizational and time management skills Flexibility to work evenings, weekends, and holidays Knowledge of reservation systems and basic computer skills Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$16k-22k yearly est. Auto-Apply 3d ago
Security Officer (Overnight)
Highgate Hotels 4.5
New Orleans, LA job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Located just steps away from top Big Easy attractions in the Arts District and French Quarter, this luxury hotel reflects the charm and mystery of New Orleans. Enjoy newly renovated accommodations and the flawless service of a professional, courteous staff that knows how to take care of everything. Overview The Safety and Security Officer is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel's rules and regulations. Responsibilities * Use proper radio etiquette at all times. * Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks. * Maintain and review daily activity log. * Maintain confidentiality with respect to guest and employee incidents. * Hold briefing with Guest Services staff both at the beginning and end of shift. * Check ID of visitors/employees as necessary. * Access secured areas for authorized personnel. * Maintain an awareness of legal limitation of position (local, state and/or federal ordinances). * Assist guests to their rooms or assist guest's w/entry into their rooms according to hotel standards. * Assist during medical emergencies. * Respond to emergency situations, including medical, security, guest complaints, etc. * Investigate assault complaints. * Assist outside agencies, as necessary, to maintain effective liaison. * Respond to altercations, and investigate. * Have knowledge of hotel and guestroom locking systems. * Monitor TV cameras, if applicable. * Administer First Aid/CPR as necessary. * Challenge suspicious persons. * Check safety hazards. * Administer Heimlich Maneuver and or First Aid/CPR as necessary * Complete Incident/Accident reports in a clear and concise manner. * Monitor employees as they enter and exit the building. * Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel. * Document all deliveries. * Patrol area to insure that areas are secure and free of unauthorized persons and disturbances. * Provide escorts to persons carrying money, or other requests. * Issue and inventory pagers, radio equipment and keys on a daily bases, if applicable. Qualifications * High School diploma or equivalent and/or experience in a hotel or related field preferred. * Flexible and long hours sometimes required. * Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Ability to climb and descend stairways and run. * Ability to physically deter individuals who pose a threat to employee and/or guests * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.
$20k-26k yearly est. Auto-Apply 38d ago
Maintenance Engineer
Sage Hospitality 3.9
New Orleans, LA job
Why us? Sage has moved beyond cookie cutter to light the way-not for what our hotels “should be”, but “could be”. At Sage Hospitality Group, we're looking for people who aren't afraid to step a little outside of the box. Our associates are the best in the business. Smart and calculated, authentic and different, creative and independent. Job Overview Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Responsibilities Respond to and handle guest requests in a courteous, efficient, safe manner. Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. Make rounds of the hotel property to ensure everything is in working order. Clean and maintain all equipment and work areas. Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. Handle elevator breakdowns. Maintain proper records of the Rooms Preventive Maintenance Program and Request Program. Complete work order request forms on a daily and timely basis. Report any unsafe conditions to leadership. Qualifications Education/Formal Training High school diploma or equivalent trade school, special courses in building maintenance and construction. Experience A minimum of 6 months successful experience in equal or similar position. Knowledge/Skills Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. May require ability to drive pick-up truck and snow removal equipment. Ability to maintain logs and records. Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to hear portable radio, fire alarms, machinery, guests. Ability to inspect, maintain equipment. Ability to respond on portable radio to base station, guests. Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot. Frequent bending and kneeling required to perform inspections and repairs. 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required. Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours. Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time. Environment Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. Benefits Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Choice & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented
$31k-38k yearly est. Auto-Apply 32d ago
Part Time Bellman
Remington Hotels 4.3
New Orleans, LA job
What you will be doing Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel, and provide excellent guest service. Carry baggage to the guest's room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage. Safely drive the hotel shuttle van. Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions. Suggest and "sell" the amenities of the hotel (i.e restaurant, lounge, spa, etc). Respond to request for bell services within 2 minutes.
$17k-23k yearly est. 1d ago
Director of Human Resources
Davidson Hospitality Group 4.2
New Orleans, LA job
Property Description The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel! Overview Are you a strategic HR leader with a passion for hospitality and people? The Higgins Hotel, located in the heart of New Orleans, is seeking a Director of Human Resources to guide and inspire our HR function. In this pivotal role, you'll shape the employee experience by driving recruitment, talent development, employee engagement, and compliance-ensuring our team members feel valued, supported, and empowered to deliver exceptional guest experiences. What You'll Do: Lead all HR functions, including recruitment, talent management, employee relations, and HR policy administration Develop and implement strategies to attract, retain, and grow top hospitality talent Drive employee engagement initiatives and foster a positive, inclusive work culture Ensure compliance with all HR laws and regulations (EEO, FMLA, ADA, OSHA) Partner with senior leadership to align HR strategies with organizational goals Implement and oversee performance management, recognition, and training programs Provide guidance to managers and team members on HR-related matters Maintain confidentiality, demonstrate sound judgment, and adapt to evolving business needs What We're Looking For: Bachelor's degree or 4+ years of HR experience (hospitality experience required) Strong knowledge of employment law, recruiting, and retention strategies Effective communicator with the ability to build trust across all levels of the organization Experience with employee engagement, performance management, and talent development programs Ability to lead and support a diverse workforce while maintaining professionalism and confidentiality SHRM-CP or SHRM-SCP certification preferred This is an exciting opportunity to make a meaningful impact in one of New Orleans' premier hotels. If you're a results-oriented HR professional who thrives on building culture, developing people, and driving organizational success, we invite you to apply today. Join The Higgins Hotel and help us shape a workplace where our team members can grow, thrive, and deliver unforgettable hospitality. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. #LI-MH1
$66k-91k yearly est. Auto-Apply 60d+ ago
Lead Engineer
Remington Hotels 4.3
New Orleans, LA job
Efficiently and safely operate central HVAC equipment and mechanical equipment using sound engineering practices and specified corporate operating procedures. Accurately and efficiently repair and maintain food production and related kitchen equipment, laundry equipment, ice machines and refrigeration systems, boilers and plumbing systems and all electrical and natural gas distribution systems. Trouble-shoot electrical and pneumatic problems and repair them as quickly and economically as possible. Perform preventive and predictive maintenance on an on-going basis. Be familiar with and maintain all fire safety equipment operations and implement emergency procedures when required. Respond to any HVAC calls or room calls as a priority. Produce accurate logs, charts and preventive maintenance forms. Provide training to other team members, specifically Engineer II and Engineer III. Follow direction given in Material Safety Data Sheets (MSDS) and perform work in a safe and efficient manner. Perform other duties as assigned Train staff in your department $25/hour
$25 hourly 1d ago
Engineer I
Sage Hospitality 3.9
New Orleans, LA job
Why us? Sage has moved beyond cookie cutter to light the way-not for what our hotels “should be”, but “could be”. At Sage Hospitality Group, we're looking for people who aren't afraid to step a little outside of the box. Our associates are the best in the business. Smart and calculated, authentic and different, creative and independent. Job Overview Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Responsibilities Respond to and handle guest requests in a courteous, efficient, safe manner. Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. Make rounds of the hotel property to ensure everything is in working order. Clean and maintain all equipment and work areas. Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. Handle elevator breakdowns. Maintain proper records of the Rooms Preventive Maintenance Program and Request Program. Complete work order request forms on a daily and timely basis. Report any unsafe conditions to leadership. Qualifications Education/Formal Training High school diploma or equivalent trade school, special courses in building maintenance and construction. Experience A minimum of 6 months successful experience in equal or similar position. Knowledge/Skills Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. May require ability to drive pick-up truck and snow removal equipment. Ability to maintain logs and records. Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to hear portable radio, fire alarms, machinery, guests. Ability to inspect, maintain equipment. Ability to respond on portable radio to base station, guests. Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot. Frequent bending and kneeling required to perform inspections and repairs. 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required. Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours. Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time. Environment Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.
$32k-55k yearly est. Auto-Apply 18d ago
House Attendant
Highgate Hotels 4.5
New Orleans, LA job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location La Quinta New Orleans Downtown 301 West Camp StreetNew Orleans, LA 70130 Overview The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.). Responsibilities * Buff marble floors daily according to hotel standards. * Shampoo carpets in the public areas according to hotel standards. * Shampoo furniture as needed. * Handle all requests for luggage assistance in a friendly, efficient and courteous manner. * Handle items for "Lost and Found" according to hotel standards. * Clean guestrooms as needed. * Have knowledge of and assist in all emergency procedures. * Maintain hotel equipment in proper working order. * Maintain storage of hotel equipment in proper area. * Complete special projects as assigned by the Housekeeping Manager. * Ensure overall guest satisfaction. Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. * Ability to stand during entire shift. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
$21k-26k yearly est. Auto-Apply 11d ago
Executive Housekeeper
Remington Hotels 4.3
New Orleans, LA job
What you will be doing Schedule, evaluate and direct all housekeeping associates, including room attendants, houseaides, floor supervisors and laundry associates. Coach and counsel associates, providing disciplinary action when and if necessary. Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas. Review the Manager on Duty log and follow up where needed. Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed. Ensure sufficient inventory of supplies and cleaning materials is maintained. Responsible for supervising the daily operation of both housekeeping and in-house laundry. Responsible for interviewing, hiring and training of new housekeeping team members.
$23k-30k yearly est. 1d ago
Line Cook
Davidson Hospitality Group 4.2
New Orleans, LA job
Property Description The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel! Overview Are you passionate about culinary arts and eager to kickstart your career as a Line Cook? Join our dynamic team and embark on a culinary journey filled with growth and learning opportunities. As an Entry-Level Line Cook, you'll work alongside experienced chefs and contribute to creating unforgettable dining experiences for our guests. Bring your energy, enthusiasm, and dedication, and let us ignite your culinary passion! About Our Property The Higgins Hotel & Conference Center's name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II. Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space. Responsibilities: Assist in food preparation, including chopping, cutting, and marinating ingredients Follow recipes and cooking techniques to ensure high-quality dishes Cook and plate menu items according to established standards Maintain a clean and organized work area Assist in stocking and managing inventory levels Collaborate with the culinary team to develop and refine recipes Adhere to food safety and sanitation guidelines Provide support in various kitchen duties as assigned Don't miss this opportunity to kickstart your culinary career in a vibrant and supportive environment. Apply now and be part of our team as an Entry-Level Line Cook, where you'll gain valuable experience and lay the foundation for a successful culinary journey. Join us and let your creativity and culinary skills shine as we delight our guests with exceptional dining experiences! Qualifications High school diploma or equivalent Culinary arts education or relevant training is a plus Basic knowledge of food preparation techniques and kitchen equipment Ability to work in a fast-paced environment and handle multiple tasks Strong attention to detail and a passion for cooking Willingness to learn and take direction from senior chefs Excellent communication and teamwork skills Availability to work flexible hours, including evenings, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$23k-29k yearly est. Auto-Apply 3d ago
Accounting Manager
Highgate Hotels 4.5
New Orleans, LA job
Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Located just steps away from top Big Easy attractions in the Arts District and French Quarter, this luxury hotel reflects the charm and mystery of New Orleans. Enjoy newly renovated accommodations and the flawless service of a professional, courteous staff that knows how to take care of everything. Overview The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets. This is an OEM position and overtime does apply and is calculated accordingly. Responsibilities * Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds. * Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines. Monitors and controls Hotel's cash flow and operating forecast. * Creates annual budgets and monthly variance analysis. Investigates and critiques variances to budget or to prior year and offer practical improvement methodologies to management. * Ensure hotels' compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items. * Analyze financial data and operations in order to assist and advise management in maintaining the hotels' financial objectives. * Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations * Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations. * Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records. * Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis. * Hire, train, supervise and develop staff, including coaching, counseling and discipline. * Maintain compliance with Highgate Hotels' standards and regulations to ensure safe and efficient operation of the hotel. * Directs or prepares all financial reports in accordance with Highgate Hotels' requirements, meeting various due dates and deadlines. * Report responsibility - Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates * Report responsibility - Monthly: Financial Statements, Forecasting KeyStatistics Report, Cash Flow * Report responsibility - Annual: Budgets, 5-Year Plans, 5-Year Capital Plans * Timely interacts with Executive Committee members to assure that property operations are on track and under control at all times. * Monitor hotels' compliance in meeting required report deadlines and due dates and react accordingly. * Monitor the accurate production of the hotel daily operating report. * Executes other special projects and responsibilities as assigned. Qualifications * Effectively manage and communicate cash flow related issues. This includes the accurate and timely preparation of monthly financial statements for the property: cash flow statements, management of receivables, payables, cash balances, control mechanisms and timely deposits of all funds. * Monitor hotel revenues and expenses and ensure the accurate recording in accordance with Highgate Hotels established guidelines. Monitors and controls Hotel's cash flow and operating forecast. * Creates annual budgets and monthly variance analysis. Investigates and critiques variances to budget or to prior year and offer practical improvement methodologies to management. * Ensure hotels' compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes. Provide assistance to management in enforcing compliance on all these items. * Analyze financial data and operations in order to assist and advise management in maintaining the hotels' financial objectives. * Complies with Standard Accounting policies and procedures and internal controls for finance and accounting operations * Timely reviews and approval of all balance sheet accounts, including monthly bank reconciliation and general ledger account reconciliations. * Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, inventories, hotel assets, master keys, payroll, and employee records. * Successful completion of all internal and external financial audits, including coordination of work with CPA firms and delivering information requested by auditors on a timely basis. * Hire, train, supervise and develop staff, including coaching, counseling and discipline. * Maintain compliance with Highgate Hotels' standards and regulations to ensure safe and efficient operation of the hotel. * Directs or prepares all financial reports in accordance with Highgate Hotels' requirements, meeting various due dates and deadlines. * Report responsibility - Weekly: A/R & A/P Aging, Flash Reports, Payroll Reports, Revenue Updates * Report responsibility - Monthly: Financial Statements, Forecasting KeyStatistics Report, Cash Flow * Report responsibility - Annual: Budgets, 5-Year Plans, 5-Year Capital Plans * Timely interacts with Executive Committee members to assure that property operations are on track and under control at all times. * Monitor hotels' compliance in meeting required report deadlines and due dates and react accordingly. * Monitor the accurate production of the hotel daily operating report. * Executes other special projects and responsibilities as assigned.
$75k-95k yearly est. Auto-Apply 5d ago
Accounts Payable Specialist
Highgate Hotels 4.5
New Orleans, LA job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Located just steps away from top Big Easy attractions in the Arts District and French Quarter, this luxury hotel reflects the charm and mystery of New Orleans. Enjoy newly renovated accommodations and the flawless service of a professional, courteous staff that knows how to take care of everything. Overview The Accounts Payable Specialist is responsible for ensuring proper review, timely processing and communicating of all disbursements in accordance with Highgate's policies and procedures. This position is within the Highgate Family Office where a candidate will regularly communicate directly with Senior Management and family members. Responsibilities * This position is responsible for timely and accurate payments of obligations. * Process approved disbursements * Ensure that disbursements are processed completely and accurately on a timely basis * Thorough review of accounts payable invoices and supporting documentation to ensure standard policies and procedures are followed * Obtain required approvals and signatures on all disbursements as per policies * Mail processed disbursement checks * File and/or return supporting documentation in accordance with policies * Prepare and record bank wires * Assistance in the establishment, documentation and maintenance of Standard Operating Policies and Procedures, as well as internal control for our accounting operations * Reconcile and process intercompany billings * Track and process credit card statements for payment * Track and process all expenses paid via ACH * Prepare Accounts Payable reconciliation at month end * Other special projects, reports, statements and responsibilities, as assigned Qualifications * At least 2 years of experience with accounts payable processing * Bachelors degree preferred * Strong computers skills, including Microsoft Office and financial accounting systems. Oracle experience preferred. * Strong organizational and communication skills * Ability to work overtime as necessary to complete assigned duties
$26k-32k yearly est. Auto-Apply 33d ago
Banquet Houseperson/Set-Up
Davidson Hospitality Group 4.2
New Orleans, LA job
Property Description The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel! Overview Are you ready to be a crucial part of creating extraordinary events and unforgettable experiences? Join our team as a Banquet Houseperson and bring your energy and enthusiasm to help us deliver exceptional service to our guests! About Our Property The Higgins Hotel & Conference Center's name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II. Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space. Responsibilities Work alongside our banquet team to set up and break down event spaces, ensuring they are ready for flawless functions Assist in arranging furniture, setting up tables, and preparing the room according to event specifications Support the banquet servers by providing timely and efficient delivery of equipment, supplies, and other items needed for successful events Maintain cleanliness and organization of banquet areas, ensuring a pleasant and inviting atmosphere Collaborate with the banquet team to ensure seamless service and exceed guest expectations Anticipate guest needs and provide assistance with enthusiasm and a positive attitude Adhere to safety and sanitation standards, ensuring a safe and hygienic environment for guests and staff Demonstrate a strong work ethic and a commitment to teamwork and excellence If you are passionate about creating memorable events and providing exceptional service, this is the opportunity for you! Apply now to join our team as a Banquet Houseperson and be part of our mission to deliver extraordinary experiences to our guests. Let your enthusiasm and dedication shine in a dynamic and rewarding hospitality environment! Qualifications Ability to lift and move heavy equipment and furniture Strong organizational and time management skills Ability to work flexible hours, including weekends and holidays Excellent communication and interpersonal skills Attention to detail and ability to work in a fast-paced environment Ability to work well in a team-oriented environment. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$17k-23k yearly est. Auto-Apply 3d ago
Food and Beverage Director
Davidson Hospitality Group 4.2
New Orleans, LA job
Property Description The Higgins Hotel, located in the heart of New Orleans, is seeking exceptional individuals to join our team! As a job applicant, you'll have the opportunity to work in a historic, luxury hotel that offers unparalleled service and a unique guest experience. With positions available in front desk, food and beverage, housekeeping, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel features sophisticated design, modern amenities, and a vibrant atmosphere, creating an exciting work environment. As a member of The Higgins Hotel team, you'll have the chance to provide exceptional service to our guests, work in a culturally rich city, and be a part of a renowned hotel brand. Join us in delivering legendary hospitality and become a valued member of our team at The Higgins Hotel! Overview We are seeking an experienced and innovative Director of Food and Beverage to lead our dynamic team and oversee all culinary operations at our hotel or resort. In this exciting role, you will be responsible for managing our diverse food and beverage outlets, developing new menus, creating unique guest experiences, and ensuring exceptional service standards. The ideal candidate should have a passion for food and hospitality, a keen eye for detail, and a proven track record of success in managing multiple outlets. If you are a creative leader who thrives in a fast-paced environment and has a vision for culinary excellence, then we want to hear from you! About Our Property The Higgins Hotel & Conference Center's name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II. Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space. Responsibilities Achieve budgeted revenue and labor expenses. Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards. Direct and maintain food handling in compliance with sanitation laws. Select, train, supervise, develop, discipline and counsel employees in accordance with Davidson policies and procedures. Food purchasing or development of purchasing director. Implement and maintain local and corporate sales and marketing plans. Perform in the capacity of any position supervised. Respond to all food and beverage-related guest correspondence. Review all daily food specials for presentation, quality and pricing. Qualifications Bachelor degree or equivalent experience 2+ years experience as Food and Beverage Director Ability to interpret financial and operational data into operational plan Strong leadership skills and ability to motivate and develop a team. Ability to create and execute unique food and beverage concepts. Knowledge of industry trends and techniques. Excellent communication and interpersonal skills. Ability to manage budgets and achieve financial targets. Proven track record of delivering exceptional guest experiences. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$62k-85k yearly est. Auto-Apply 60d+ ago
P/T Night Auditor
Sage Hospitality 3.9
New Orleans, LA job
Why us? Sage has moved beyond cookie cutter to light the way-not for what our hotels “should be”, but “could be”. At Sage Hospitality Group, we're looking for people who aren't afraid to step a little outside of the box. Our associates are the best in the business. Smart and calculated, authentic and different, creative and independent. Job Overview Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Perform the duties of a Front Desk Clerk including express checkouts. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Knowledge/Skills Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Choice & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented
$22k-27k yearly est. Auto-Apply 26d ago
Sales Service Manager
Remington Hotels 4.3
New Orleans, LA job
Join our team and help create unforgettable guest experiences. Le Pavillon Hotel is seeking a motivated, personable, and detail-oriented Service Sales Manager to lead the planning and sales of meetings, social events, and special occasions. This role is ideal for an energetic hospitality professional who excels at relationship-building, event execution, and revenue generation while delivering exceptional guest service. Key Responsibilities Manage the full sales cycle for catering events, including weddings, meetings, receptions, and social functions. Detail and manage Senior Sales Manager group bookings of 40 guests and under. Conduct site tours and menu tastings to showcase the hotel's event spaces and culinary offerings. Prepare professional proposals, contracts, and Banquet Event Orders (BEOs). Collaborate closely with banquet, culinary, A/V, and operations teams to ensure flawless event execution. Develop new business through prospecting, networking, and maintaining strong client relationships. Maximize revenue through strategic upselling and creative event design. Monitor event budgets, billing, and financial accuracy. Represent Le Pavillon Hotel at industry events, bridal shows, and community functions. Qualifications Minimum of 2 years experience in catering sales, event planning, or hotel sales. Excellent communication, negotiation, and relationship-building skills. Proven ability to manage multiple events and deadlines in a fast-paced environment. Strong knowledge of banquet operations, food & beverage service, and event logistics. Experience with sales and event management systems (CI/TY preferred). Genuine passion for hospitality and delivering exceptional guest experiences. Why Join Le Pavillon Hotel Supportive and collaborative team environment Competitive salary with commission and bonus opportunities Comprehensive health, dental, and vision benefits Generous hotel discounts Paid time off and holidays Career growth and development opportunities
$45k-69k yearly est. 1d ago
PM Cook III
Sage Hospitality 3.9
New Orleans, LA job
Why us? Sage has moved beyond cookie cutter to light the way-not for what our hotels “should be”, but “could be”. At Sage Hospitality Group, we're looking for people who aren't afraid to step a little outside of the box. Our associates are the best in the business. Smart and calculated, authentic and different, creative and independent. Job Overview Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Responsibilities Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers. Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs. Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP. Qualifications Education/Formal Training High school education or equivalent experience. Experience Minimum one year food service or related work. Knowledge/Skills Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time. Periodic climbing required. Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day. Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day. Continuous standing -during preparation, during service hours or during expediting, usually all day. Must be able to hear equipment timers and communicate with other staff. Must be able to see that product is prepared appropriately. Lifting, pushing, pulling and carrying. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Environment Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees. Benefits Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Choice & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented Salary USD $15.00 - USD $17.00 /Hr.
$17 hourly Auto-Apply 60d ago

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