Pyramid Hotel Group jobs in Saddle Brook, NJ - 95 jobs
General Manager - Upscale Apartment Community
Concord Hospitality Enterprises 4.4
Lyndhurst, NJ job
A leading hospitality management company is seeking a General Manager for their new Vintedge Apartments in Lyndhurst, NJ. This role involves overseeing operations, managing budgets, and driving team performance. Candidates should have proven experience in hotel management, strong leadership skills, and a commitment to fostering a positive work environment. The company offers competitive wages, bonuses, and comprehensive benefits including health insurance and retirement matching.
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$68k-118k yearly est. 1d ago
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Dishwasher
Davidson Hospitality Group 4.2
Berkeley Heights, NJ job
Property Description
Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm and welcoming environment, creating an exciting work environment. As a member of the Embassy Suites Berkeley Heights team, you'll have the chance to provide outstanding service to our guests, work in a supportive team, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Berkeley Heights!
Overview
Are you looking for a dynamic and fast-paced role in the hospitality industry? Join our team as a Dishwasher and be a vital part of our kitchen operations. As a key team member, you will play a crucial role in maintaining cleanliness and efficiency in our kitchen, ensuring a seamless dining experience for our guests. Bring your energy, enthusiasm, and strong work ethic to our team and contribute to the success of our culinary operations.
Summary:
Work in a high-energy kitchen environment, supporting the culinary team in their food preparation and service
Maintain cleanliness and sanitation of all kitchen utensils, dishes, and equipment
Operate dishwashing machinery and ensure proper handling and storage of cleaned items
Assist with basic food prep tasks, such as peeling, chopping, and portioning ingredients
Follow safety and hygiene standards to ensure a clean and safe working environment
Collaborate with the kitchen team to ensure smooth workflow and timely service
Exhibit a positive attitude, strong work ethic, and willingness to learn and grow
Embrace a teamwork-oriented culture and contribute to a supportive work environment
If you are motivated, reliable, and ready to jump into a dynamic role as a Dishwasher, we invite you to apply for a position. Join our team and be part of an exciting culinary environment where you can grow your skills and contribute to exceptional dining experiences for our guests. Apply now and embark on a rewarding career in the hospitality industry.
Qualifications
Previous experience in a similar role is a plus, but not required
Ability to work in a fast-paced environment and handle high-pressure situations
Basic knowledge of food safety and sanitation practices
Physical stamina to stand for long periods and lift heavy objects
Attention to detail and ability to maintain cleanliness and organization in the dishwashing area
Strong teamwork and communication skills
Flexibility to work in different shifts, including evenings, weekends, and holidays
Positive attitude and willingness to take on additional tasks as needed
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $16.50 - USD $16.72 /Hr.
$16.5-16.7 hourly Auto-Apply 35d ago
Laundry Attendant
Davidson Hospitality Group 4.2
Berkeley Heights, NJ job
Property Description
Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm and welcoming environment, creating an exciting work environment. As a member of the Embassy Suites Berkeley Heights team, you'll have the chance to provide outstanding service to our guests, work in a supportive team, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Berkeley Heights!
Overview
Are you a hardworking and detail-oriented individual looking for an exciting new opportunity in the hospitality industry? We are seeking a Laundry Attendant to join our team! As a Laundry Attendant, you will be responsible for processing hotel laundry. This includes maintaining an adequate number of turns of linens to meet the hotel's needs; operate washing/drying machines according to proper procedures; fold, stack, and store linen in compliance with hotel standards; process damaged linen for discard according to hotel standards. This is a fast paced position working in high heat at times. You will have the opportunity to work in a fast-paced, dynamic environment and develop your skills in the hospitality industry.
Qualifications
Ability to communicate effectively with the public and other Team Members
Previous hotel laundry or housekeeping experienced preferred
Ability to pull and push heavy loads
Ability to work in a high heat environment
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $17.50 - USD $18.14 /Hr.
$17.5-18.1 hourly Auto-Apply 47d ago
Front Office Manager
Highgate Hotels 4.5
New York, NY job
Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel.
Overview
The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
* Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
* Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s.
* Carry a cell phone at all times.
* Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s.
* Develop employee morale and ensure training of Guest Services personnel.
* Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc.
* Attend daily and monthly Rooms Merchandizing meetings.
* Participate in required M.O.D. program as scheduled
* Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis
* Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
* Ensure that no-show revenue is maximized through consistent and accurate billing.
* Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting.
* Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s.
* Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
* Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc.
* Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
* Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use.
* Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s.
* Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
* Ensure sign off of all Service Standards by Position for Guest Services staff.
* Assist in preparation of revenue and occupancy forecasting.
* Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
* Must maintain constant communication with Housekeeping, Reservations and the Credit Manager..
* Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service.
* Ensure correct and accurate cash handling at the Front Desk.
* Follow and enforce all Highgate Hotel credit policies.
* Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
* Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.
* Establish and maintain key control system.
* Ensure participation within department for monthly Highgate Hotel team meeting.
* Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores.
* Monitor all V.I.P.'s, special guests and requests.
* Maintain required pars of all front office and stationary supplies.
* Review daily Front Office work and activity reports generated by Night Audit.
* Review Front Office log book and Guest Request log on a daily basis.
Qualifications
* At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
* Supervisory experience required.
* The ability to demonstrate exceptional Customer Service Skills.
* Must be proficient in Windows and Microsoft Office.
* Able to work long hours as sometimes required.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Participate in M.O.D. coverage as required.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which include wearing nametags.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to maintain confidentiality of information.
* Perform other duties as requested by management.
$65k-82k yearly est. Auto-Apply 60d+ ago
Director of Housekeeping
Highgate Hotels 4.5
New York, NY job
Compensation Type Yearly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Margaritaville Resort Time Square New York City, NY
Overview
The Director of Housekeeping is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
Responsibilities
Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards.
Establish and maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
Maintain and control all housekeeping equipment.
Ensure compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).
Conduct monthly guest supplies and cleaning supplies inventories.
Ensure that large guestroom turns are managed efficiently.
Ensure consistency with departmental opening and closing procedures.
Manage vendor contracts (i.e. dry cleaners, window washers, etc.).
Prepare and conduct all Housekeeping interviews and follow hiring procedures according to Highgate Hotel International SOP's.
Develop employee morale and ensure training of Housekeeping personnel.
Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis.
Inspect all VIP rooms prior to arrival.
Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards.
Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
Conduct monthly and quarterly Housekeeping inventories on a timely basis.
Ensure guest privacy and security by correctly following Highgate Hotel procedures.
Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion.
Conduct pre-shift meetings for room attendants and housemen.
Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies.
Review Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
Prepare employee schedule according to business forecast, payroll budget guidelines and productivity requirements.
Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
Ensure sign off of all Service Standards by Position competencies for Housekeeping staff.
Carry a pager at all times. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
Manage and organize large turn days (including group check-ins or check-outs).
Monitor out-of-order, out-of-service, discrepant and show rooms.
Must maintain constant communication with Guest Services.
Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.
Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.
Establish and maintain key control system.
Ensure participation within department for monthly Highgate Hotel team meeting.
Focus the Housekeeping Department on their role in contributing to Medallia Scores.
Monitor all V.I.P.'s, special guests and requests.
Review Housekeeping log book and Guest Request log on a daily basis.
Qualifications
At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
Supervisory experience required.
Must be profecient with MS Word and MS Excel.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, including wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
$77k-130k yearly est. Auto-Apply 47d ago
Maintenance Engineer II (Mid-Level)
Davidson Hospitality Group 4.2
Berkeley Heights, NJ job
Property Description
Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm and welcoming environment, creating an exciting work environment. As a member of the Embassy Suites Berkeley Heights team, you'll have the chance to provide outstanding service to our guests, work in a supportive team, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Berkeley Heights!
Overview
Join our team as a Maintenance Engineer and help us maintain the highest standards of quality and safety at our luxurious hotel/resort! As a Maintenance Engineer, you will be responsible for the maintenance, repair, and installation of our hotel's mechanical and electrical systems, as well as managing preventive maintenance schedules. The ideal candidate will have a passion for solving problems, a commitment to excellence, and a desire to make a difference. We offer a competitive compensation package, benefits, and opportunities for career growth. If you're looking for a dynamic work environment where you can apply your technical skills and make a positive impact, then apply now!
Qualifications • Experience of 2-5 years preferred in hotel, resort, commercial or institutional maintenance environment.
• HVAC or plumbing or electrical skills.
• Light carpentry and knowledge of paint and wallpaper.
• Certification in pool operation preferred.
• Meet minimum age requirements of jurisdiction.
• Excellent communication and problem-solving skills
• Valid driver's license preferred.
• Preventive maintenance background preferred.
• Read, write and understand English. Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $19.50 - USD $23.64 /Hr.
$19.5-23.6 hourly Auto-Apply 29d ago
Bellperson/Driver
Davidson Hospitality Group 4.2
Berkeley Heights, NJ job
Property Description
Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm and welcoming environment, creating an exciting work environment. As a member of the Embassy Suites Berkeley Heights team, you'll have the chance to provide outstanding service to our guests, work in a supportive team, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Berkeley Heights!
Overview
Are you a vibrant and customer-oriented individual who loves creating exceptional experiences? Join our team as a Bellperson/ Driver and become an integral part of our guests' memorable stays. With your high energy, enthusiasm, and impeccable service skills, you'll assist guests with their luggage, provide information about our hotel's amenities and local attractions, and ensure a warm and welcoming atmosphere.
As the shuttle driver, your responsibilities include transporting guests in a timely and safe manner, maintaining the appearance of the vehicles and the mileage log, and demonstrating guest service by assisting with luggage and special requests. Meet standards for cleaning assigned areas.
Key Responsibilities:
Greet guests with a warm and friendly demeanor upon arrival
Assist guests with their luggage, ensuring prompt and efficient service
Provide information about hotel amenities, services, and local attractions
Escort guests to their rooms, explaining the features and facilities
Deliver messages, packages, and other items to guest rooms
Transport guests in the hotel shuttle (5-mile radius)
Maintain a neat and organized lobby area
Qualifications
One year prior Guest Services/Bell experience preferred
Valid Driver's license required. MVR check will be completed pre-employment.
Read, write, and speak English fluently
Ability to communicate effectively with the public and other employees
Schedule: Monday - Friday (6:00 am - 12:00 pm)
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $16.50 - USD $17.00 /Hr.
$16.5-17 hourly Auto-Apply 3d ago
Complex Revenue Analyst
Highgate Hotels 4.5
New York, NY job
Compensation Type Yearly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
The Manhattan at Times Square is a convenient hotel with best Times Square location directly on Seventh Avenue in the heart of Midtown. This comfortable hotel is walking distance to the best Manhattan has to offer and is only steps from Broadway theaters, Times Square, Central Park, Rockefeller Center, Radio City Music Hall and much more. The Manhattan at Times Square has 659 oversized guestrooms. For guests seeking an upgraded experience, the hotel has unveiled their Executive Class accommodations; located on the 18th floor, these brand-new guestrooms feature ultra-modern amenities, plush bedding and marble baths.
$60k-85k yearly est. Auto-Apply 60d+ ago
Sales Coordinator
Highgate Hotels 4.5
New York, NY job
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Kimpton Hotel Theta, New York City
Overview
The Sales/Catering Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
Responsibilities
* Answer telephone and email messages. Respond accordingly.
* Open and distribute mail.
* Maintain and stay abreast of the latest computer programs/innovations (as applicable).
* Filing of all pertinent correspondence in a timely manner.
* Type all correspondence pertaining to department.
* Maintain adequate inventory of office supplies.
* Responsible for the smooth operation of the office.
* Type and distribute meeting minutes.
* Maintain trace file as needed.
* Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only)
* Assist with daily operations of the Business Center as needed.
* Assist in copying/faxing/mailing.
* Greet guests/clients/employees when necessary.
* Attend meetings/training as required by management.
Qualifications
* High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
* At least 3 to 5 years of progressive experience in a hotel or related field preferred.
* College course work in related field helpful.
* Computer knowledge/skills required.
* Flexible and long hours sometimes required.
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.
$35k-43k yearly est. Auto-Apply 23d ago
Director of Human Resources
Highgate Hotels 4.5
New York, NY job
Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Overview
The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker's compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline.
Responsibilities
* Direct and supervise Human Resources staff.
* Prepare and maintain Human Resources budget.
* Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance.
* Participate in EEO, Unemployment, Wage & Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance.
* Communicate new policies, information, and directives to all employees.
* Instruct staff in interpretation of HR policies and procedures.
* Ensure staffs compliance with HR policies and procedures.
* Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel.
* Recruit, interview and recommend all exempt personnel.
* Maintain employee benefits programs.
* Set up, approve, and maintain all wage and salary programs, including performance evaluations.
* Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc.
* Maintain open door policy.
* Monitor and analyze turnover statistics.
* Conduct training classes.
* Update and submit required reports in a timely manner.
* Participate in and monitor safety committee in compliance with Loss Prevention SOP's.
* Ensure compliance with all HR related Loss Prevention SOP's.
* Establish and maintain safety incentive program.
* Become a certified trainer in all current HR training modules.
* Participate in and monitor effectiveness of Highgate Hotel Enrichment committee.
* Maintain Heroes of Hospitality (Employee of Month/Year) program.
* Practice positive employee relations, including coaching, counseling & discipline.
* Develop and maintain "no cost" benefit programs.
* Monitor Service Standards by Position training program.
* Participate in and monitor orientation programs.
* Develop managers for future advancement.
* Ensure managers are using coaching, counseling and discipline to address issues/concerns.
* Ensure Associate Opinion Survey is completed by all employees.
* Condense and expedite paperwork, develop internal communications, improve record keeping.
* Develop and maintain suggestion box program.
* Plan and edit employee newsletter.
* Manage all personnel files.
* Manage resume and application files.
* Develop and monitor recruitment resources.
Qualifications
* At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
* Previous supervisory responsibility required.
* College course work in related field helpful
* Familiarity with and knowledge of employment laws required.
* Long hours sometimes required.
* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Participate in M.O.D. coverage as required.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
$92k-124k yearly est. Auto-Apply 21d ago
Cafeteria Attendant/ Cook
Davidson Hospitality Group 4.2
Berkeley Heights, NJ job
Property Description
Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm and welcoming environment, creating an exciting work environment. As a member of the Embassy Suites Berkeley Heights team, you'll have the chance to provide outstanding service to our guests, work in a supportive team, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Berkeley Heights!
Overview
Are you a friendly and energetic individual with a passion for delivering exceptional dining experiences? Join our dynamic team as a Cafeteria Attendant, where you'll play a crucial role in providing outstanding service to all team members in the Team cafeteria. We are seeking enthusiastic candidates who are dedicated to creating a welcoming and enjoyable atmosphere for our team members.
As a Cafeteria Attendant, you'll assist in the daily operations of our Team cafeteria. You'll be responsible for preparing the meals and ensuring our team members have a delightful dining experience. With your positive energy and attention to detail, you'll maintain cleanliness, replenish food stations, and engage with team members.
Join our vibrant hospitality team and be part of a supportive and collaborative team that values your contribution and offers growth opportunities.
Apply now and embark on an exciting career journey with us!
Qualifications
At least two years of cooking experience required
Previous experience in a food service or hospitality setting
Friendly and outgoing personality with a team-oriented mindset
Ability to multitask and work in a fast-paced environment
Strong communication and interpersonal skills
Attention to detail in maintaining cleanliness and hygiene standards
Knowledge of food safety and sanitation practices
Set Schedule: Monday - Friday (9:00 AM -5:00 PM)
Ability to stand and walk for extended periods
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $16.50 - USD $18.00 /Hr.
$16.5-18 hourly Auto-Apply 35d ago
Chief Engineer
Remington Hotels 4.3
Tarrytown, NY job
What you will be doing
Making sure the hotel is in great working order! Works to meet all operational standards related to the Engineering Department.
Conduct walk-throughs and assessment of maintenance and operation of the hotel structure, systems and equipment.
Responsible for Rooms and Public Area Preventive Maintenance Program and consistently keep updated records.
Works with all hotel management team and property General Manager.
Hire, train, supervise, coach and counsel associates, including managers.
Ensure grounds are maintained in order to provide great arrival experience.
Implement hotel's safety and emergency policies and procedures (i.e. evacuations, first aid, etc.) including removal of all safety hazards, following company's OSHA Hazcom program and safe lifting techniques.
$88k-149k yearly est. 17h ago
Intern
Highgate Hotels 4.5
New York, NY job
Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we're confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us!
Overview
Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as HR, Operations, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer. Dates: June 1, 2026 to August 7, 2026
Responsibilities
* Exposure to the overall operation of Housekeeping, Laundry, & Guest Services
* Assisting in the operations area in an attentive, friendly, efficient and courteous manner, providing all guests with quality service.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Opportunity to learn from the best in the Housekeeping field and embark on an exciting experiences at Highgate
Qualifications
* Currently studying for Bachelor 's degree, Graduate degree or equivalent in Hotel Management or related field.
* We are looking for individuals who possess a high level of attention to detail and a strong work ethic.
* Strong communication skills are required.
* Applicants must also have the ability to multi-task in a fast-paced environment.
* Demonstrated aptitude for problem solving and problem identification.
* Proficiency in Excel, Word, and PowerPoint required.
$26k-32k yearly est. Auto-Apply 31d ago
Food Runner
Davidson Hospitality Group 4.2
Berkeley Heights, NJ job
Property Description
Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm and welcoming environment, creating an exciting work environment. As a member of the Embassy Suites Berkeley Heights team, you'll have the chance to provide outstanding service to our guests, work in a supportive team, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Berkeley Heights!
Overview
Are you a team player with a passion for food and delivering exceptional guest experiences? Join us as a Food Runner and be part of our energetic and dedicated culinary team. Bring your high energy, enthusiasm, and commitment to providing outstanding service, and help us ensure that our guests' dining experiences are nothing short of extraordinary. If you thrive in a fast-paced environment, love working with food, and enjoy being an integral part of a successful team, we want you on board!
Key Responsibilities:
Assist in the prompt and efficient delivery of food orders to guests' tables
Collaborate closely with the kitchen and service staff to ensure seamless food service
Provide exceptional customer service and respond to guest inquiries and requests
Maintain cleanliness and organization in the food service areas
Help with food preparation and plating when necessary
Assist in restocking supplies and maintaining inventory
Follow all safety and sanitation protocols
Embrace opportunities to learn and grow within the culinary field
Don't miss out on this exciting opportunity to be part of a vibrant culinary team and contribute to memorable dining experiences for our guests. Apply now and let your passion for food and dedication to exceptional service shine as a Food Runner. Join our team and embark on a rewarding culinary journey filled with growth, learning, and the satisfaction of making every meal a delightful experience for our guests!
Qualifications
Excellent communication and customer service skills
Ability to work in a fast-paced, high-pressure environment
Strong attention to detail and ability to multitask
Previous experience in a restaurant or food service environment is preferred, but not required
Ability to work flexible hours, including nights, weekends, and holidays
Must be able to stand and walk for extended periods of time
Must be able to lift up to 25 pounds
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $10.60 - USD $11.30 /Hr.
$10.6-11.3 hourly Auto-Apply 14d ago
Director of Operations
Highgate Hotels 4.5
New York, NY job
Compensation Type Yearly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel - located squarely amidst New York's most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel's electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York.
Overview
The Director of Operations is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
Responsibilities
Focus on front office operation, including training, scheduling, daily duties, etc.
Tour the operating departments, daily making adjustments as needed via department heads.
Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts.
Meet all financial review dates and corporate directed programs in a timely fashion.
Hold a monthly financial review with all department managers, M.I.D.s and available supervisors.
Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.
Develop managers for future advancement through competency training and corporate sponsored training programs.
Participate in required M.O.D. coverage as scheduled.
Maintain direct contact with and monitor the development of management trainees.
Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
Oversee and assist in the Highgate Hotel's budget process as required.
Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards.
Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
Ensure complete processing of invoices daily by using the A/P process.
Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate Reforecast.
Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.
Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
Perform all department manager performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff.
Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps.
Perform any other duties as requested by the Vice President of Operations, Regional Director of Operations, General Manager.
Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s.
Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
Be in the public areas during peak times, greeting guests and offering assistance as needed.
Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies.
Complete required corporate training modules, and become certified to train those as required.
Ensure that all scheduled meetings take place on the property.
Supervise all F&B personnel.
Respond to guest complaints in a timely manner.
Prepare the F&B budget and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting.
Monitor industry trends, take appropriate action to maintain competitive and profitable operations.
Work with other Executive Committee members and keep them informed of F&B issues as they arise.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Coordinate and monitor all phases of Loss Prevention in the F&B department.
Prepare and submit required reports in a timely manner.
Organize and conduct department meetings on a regular basis.
Monitor quality of service and product.
Cooperate in menu planning and preparation.
Ensure timely purchase of F&B items, within budget allocation.
Oversee operations of the employee cafeteria.
Ensure compliance with all local liquor laws, and health and sanitation regulations.
Ensure departmental compliance with SOP's.
Ensure the training of department heads on SOP's, report preparation, technical job tasks.
Attend and/or conduct departmental and hotel training (CARE,
One to One
), etc.
Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
Conduct and/or attend all required meetings, including pre-convention and post-convention meetings.
Ensure overall guest satisfaction.
Qualifications
At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
$89k-137k yearly est. Auto-Apply 52d ago
Guest Services Agent
Highgate Hotels 4.5
Morristown, NJ job
Compensation Type Hourly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Overview
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Qualifications
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
$25k-29k yearly est. Auto-Apply 60d+ ago
Executive Sous Chef
Highgate Hotels 4.5
New York, NY job
Compensation Type Yearly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel - located squarely amidst New York's most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel's electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York.
Overview
The Executive Sous Chef is responsible for assisting in coordinating, supervising and directing all aspects of the hotel's food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.
Responsibilities
Work with other F&B managers and keep them informed of F&B issues as they arise.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Coordinate and monitor all phases of Loss Prevention in kitchen areas.
Prepare and submit required reports in a timely manner.
Monitor quality of all food product and presentation.
Assist in preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
Oversee all aspects of the daily operation of the kitchen and food production areas.
Respond to guest complaints in a timely manner.
Ensure compliance with SOP's in all outlets.
Ensure compliance with requisition procedures.
Conduct staff performance reviews in accordance with Highgate Hotel standards.
Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards.
Know and enforce all local health department sanitation laws.
Work with the Executive Chef and the Director of F&B to create and implement menus.
Design and implement employee cafeteria rotating menu and oversee cafeteria operations.
Assist in coordinating, supervising and directing the Stewarding Department.
Assist in computing daily food cost.
Assist in proper training and direction of departmental assistants in compliance with company standards of quality, specifications, portion control, recipes, employee relations, sanitation, etc.
Understand daily forecasts and customer counts.
Coordinate all par stock levels.
Assess food portion size, visual appeal, taste and temperature of items served.
Assist in the direction and training of all chefs to ensure adequate operation in all outlets.
Assist in creating menus for prospective clients.
Review and approve weekly payroll.
Check food purchases for proper ordering, quality and price structure.
Oversee daily activities such as preparation for all food items, sanitation of the outlets, receiving daily inventories, log-on report and food cost report.
Communicate to Engineering any physical maintenance problems.
Assist catering sales on all special menus and price structures.
Qualifications
A 2-year, 3-year or 4-year culinary degree and at least 4 years of progressive experience in a hotel or a related field.
Previous supervisor responsibility is required.
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
$54k-77k yearly est. Auto-Apply 32d ago
Director of Engineering
Highgate Hotels 4.5
New York, NY job
Compensation Type Yearly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
The Manhattan at Times Square is a convenient hotel with best Times Square location directly on Seventh Avenue in the heart of Midtown. This comfortable hotel is walking distance to the best Manhattan has to offer and is only steps from Broadway theaters, Times Square, Central Park, Rockefeller Center, Radio City Music Hall and much more. The Manhattan at Times Square has 659 oversized guestrooms. For guests seeking an upgraded experience, the hotel has unveiled their Executive Class accommodations; located on the 18th floor, these brand-new guestrooms feature ultra-modern amenities, plush bedding and marble baths.
Overview
The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel.
Responsibilities
Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.
Create, approve and post all Engineering staff schedules according to Highgate Hotel standards.
Create and adhere to annual budget for department.
Develop financial forecasts and actively participate in monthly profit/loss review meetings.
Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
Ensure the hotel is in compliance with all local, state and federal laws.
Create and implement a preventative maintenance program for all hotel equipment.
Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
Assist as necessary with special projects and renovations.
Actively participate in energy conservation programs.
Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
Ensure compliance with the Americans Disabilities Act (ADA).
Administer all vendor contracts controlled by the engineering department.
Support and participate in all Highgate Hotel programs.
Lead and participate in Highgate Hotel Safety Committee.
Qualifications
At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience.
High school diploma or equivalent required.
Stationary Engineer's license if required by local code.
HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
Long hours sometimes required.
Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Travel related to company business sometimes required.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
$135k-191k yearly est. Auto-Apply 22d ago
Line Cook
Davidson Hospitality Group 4.2
Berkeley Heights, NJ job
Property Description
Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm and welcoming environment, creating an exciting work environment. As a member of the Embassy Suites Berkeley Heights team, you'll have the chance to provide outstanding service to our guests, work in a supportive team, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Berkeley Heights!
Overview
Are you passionate about culinary arts and eager to kickstart your career as a Line Cook? Join our dynamic team and embark on a culinary journey filled with growth and learning opportunities. As an Entry-Level Line Cook, you'll work alongside experienced chefs and contribute to creating unforgettable dining experiences for our guests. Bring your energy, enthusiasm, and dedication, and let us ignite your culinary passion!
Key Responsibilities:
Assist in food preparation, including chopping, cutting, and marinating ingredients
Follow recipes and cooking techniques to ensure high-quality dishes
Cook and plate menu items according to established standards
Maintain a clean and organized work area
Assist in stocking and managing inventory levels
Collaborate with the culinary team to develop and refine recipes
Adhere to food safety and sanitation guidelines
Provide support in various kitchen duties as assigned
Don't miss this opportunity to kickstart your culinary career in a vibrant and supportive environment. Apply now and be part of our team as an Entry-Level Line Cook, where you'll gain valuable experience and lay the foundation for a successful culinary journey. Join us and let your creativity and culinary skills shine as we delight our guests with exceptional dining experiences!
Qualifications
High school diploma or equivalent
Culinary arts education or relevant training is a plus
Basic knowledge of food preparation techniques and kitchen equipment
Ability to work in a fast-paced environment and handle multiple tasks
Strong attention to detail and a passion for cooking
Willingness to learn and take direction from senior chefs
Excellent communication and teamwork skills
Availability to work flexible hours, including evenings, weekends, and holidays
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $18.50 - USD $21.53 /Hr.
$18.5-21.5 hourly Auto-Apply 37d ago
Busser
Highgate Hotels 4.5
New York, NY job
Compensation Type Hourly Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel.
Overview
The Busser is responsible for overall preparation of condiments, food delivery and presentation of the food items
Responsibilities
Principal Activities & Responsibilities
Learn and focus on the Sequence of Service and restaurant standards.
Full knowledge of all food and beverage offerings.
Review any changes to menu and/or specials.
Greet and seats guests when needed.
Bus tables as necessary.
Independent cashier.
Prepare and/or delivers guest's beverage order.
Promptly deliver guest's food and beverage order ensuring quality and accuracy.
Attend to guest during their entire experience.
Maintain cleanliness and organization of restaurant and lounge area.
Complete all required side work.
May be required to be responsible to work with cash and turn in balanced.
Follow all safety policies and procedures.
Maintain appearance standards as outlined in the employee handbook.
Provide information and explain all marketing promotions.
Provide courteous service and be cordial to all team members and guests.
Effectively communicate orally and in writing.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Comply with hotel standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to show initiative, including anticipating guest and operational needs.
Maintain a friendly and warm demeanor at all times.
Must be able to multi task and prioritize departmental functions to meet deadlines.
Responsible for maintaining a consistent, regular attendance record.
Must be able to cross-train in other areas of the hotel.
Must be able to maintain confidentiality of information.
Engage and participate in training.
Qualifications
Minimum Job Requirements
Must be at least 18 years of age.
High School Diploma or GED.
Ability to read and understand English.
Must be able to understand and follow verbal and written instructions.
Minimum six months experience working in a restaurant environment.
Knowledgeable in handling kitchen equipment.
Operate and clean related kitchen equipment.
Must possess reasonable ability to communicate in English.
Must have employment eligibility in the U.S.