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Pyramid Hotel Group jobs in Scottsdale, AZ - 62 jobs

  • Director of Cafe Operations - Cavasson Eastside Cafe

    Columbus Hospitality, LLC 3.5company rating

    Scottsdale, AZ job

    Job Description The Director of Cavasson Eastside Café Operations is responsible for overseeing the strategic, financial, and day‑to‑day operations of the Cafe. This role ensures exceptional guest experiences, operational efficiency, and strong financial performance. The Director provides leadership to the café manager, drives operational excellence, and leads initiatives to improve quality, efficiency, employee engagement, and profitability. Key Responsibilities Provide strategic direction and overall operational leadership for the café. Ensure consistent execution of café standards, service procedures, and brand identity. Develop, implement, and monitor standard operating procedures (SOPs). Evaluates performance, compliance, and operational readiness. Financial Management Develop and manage annual budgets, forecasting, and financial goals. Analyze café P&Ls, labor costs, food costs, and operational expenditures to drive profitability. Implement cost‑control measures, waste reduction strategies, and labor optimization plans. Drive Revenue Growth in Café Operations Drive Growth in Private Catering Revenue Team Leadership & Development Lead, coach, and mentor café managers and supervisors to support operational success and career growth. Support hiring, onboarding, and training initiatives to ensure high-performing teams. Promote a positive, inclusive work culture focused on service, accountability, and growth. Guest Experience Champion a guest-first mindset to ensure exceptional service and hospitality. Monitor guest feedback, respond to trends, and partner with leadership to enhance the overall experience. Implement quality assurance programs and uphold health, safety, and sanitation standards. Menu & Product Oversight Collaborate with their culinary team to support menu development, seasonal launches, and product innovation. Ensure cafés execute recipes, preparation standards, and presentation guidelines accurately. Performance Management & Reporting Track operational KPIs, provide insights, and present performance reports to leadership. Identify operational gaps and lead improvement initiatives to increase efficiency and consistency. Compliance & Safety Ensure compliance with local, state, and federal food safety and labor regulations. Oversee training on health, sanitation, safety, and emergency procedures. Experience Qualification Proven leadership experience in a senior management or director-level role. Physical Requirements Ability to stand, for extended periods of time, or move around café Ability to lift up to 30 pounds as needed. What We Offer: Health benefits (for full-time employees). 401(k) with company match (for all employees). A friendly, positive work environment Opportunities for growth and development within the company. Covered Employee Parking Robust Team Member Travel Program PTO (for full-time employees). Early Pay Access The Cavasson Eastside Café is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities. We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
    $74k-118k yearly est. 6d ago
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  • Room Attendant - Rise Uptown Hotel

    Remington Hotels 4.3company rating

    Phoenix, AZ job

    What you will be doing Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards Organize and stock cleaning cart, and organize linen closets as assigned Complete assigned paperwork in an accurate and timely fashion Perform other duties as assigned, such as cleaning spills or executing special guest requests
    $25k-31k yearly est. 21h ago
  • Kitchen Supervisor - Rise Uptown Hotel

    Remington Hotels 4.3company rating

    Phoenix, AZ job

    400 W Camelback Rd Phoenix, AZ 85013 The Phoenix Rise Uptown Hotel combines the best of historic architecture and modern sensibilities. What was once two separate mid-century modern office towers has been completely re-envisioned into a contemporary boutique hotel with a distinctly delightful sense of style.
    $30k-39k yearly est. 21h ago
  • Front Office Supervisor - Rise Uptown Hotel

    Remington Hotels 4.3company rating

    Phoenix, AZ job

    What you will be doing Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. Accurately check AM and PM discrepancy reports. Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
    $30k-36k yearly est. 21h ago
  • Pool Attendant

    Highgate Hotels 4.5company rating

    Paradise Valley, AZ job

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location An authentic Arizona experience awaits at the Kimpton Miralina Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain. Overview The Public Space Houseperson is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary. Responsibilities Fundamental Requirements: * Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. * Use proper two-way radio etiquette when communicating with other employees. * Practice safe work habits to ensure safety to guests, fellow employees and self. * Handle items for "Lost and Found" according to the hotel standards. * At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office. * Report maintenance issues to Housekeeping Supervisor/Manager. * Be familiar with correct guestroom cleaning procedures to assist if needed. * Deliver any clean linen to assigned sections, if necessary. * Pick up Room Attendant's dirty linen or trash as needed. * Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures. * Vacuum guest corridors. * Keep hallways, public areas and closets neat and organized. * Maintain cleanliness and sanitation in public restrooms. * Adhere to the schedule for project cleaning of public areas. * Maintain the stairwells to hotel standards. * Keep ash urns clean and filled with sand. * Ensure overall guest satisfaction. Qualifications Education & Experience: * High School diploma or equivalent and/or experience in a hotel or a related field preferred. * Must have a valid driver's license for the applicable state (property specific). Physical requirements: * Flexible and long hours sometimes required. * Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. General Requirements: * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. * Maintain a warm and friendly demeanor at all times.
    $24k-31k yearly est. Auto-Apply 23d ago
  • Lifestyle & Luxury Marketing Manager

    Highgate Hotels 4.5company rating

    Phoenix, AZ job

    Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Overview The Lifestyle & Luxury Marketing Manager is responsible for creating and maintaining marketing strategies to meet objectives and enhance the image of the hotel. They will evaluate customer feedback, market conditions, and competitor information, to implement marketing strategies. The Marketing Manager will help coordinate and execute all marketing, advertising, promotional activities and social media campaigns Responsibilities Integrated Marketing Strategy & Brand Positioning Manage omnichannel campaigns integrating digital, social, PR, content, and partnerships to drive brand visibility and guest engagement. Craft compelling brand narratives and content strategies aligned with luxury positioning. Partner with hotel teams to develop localized initiatives that support revenue growth and differentiation. Develop and execute go-to-market strategies for new property builds, openings, and brand transitions, ensuring cohesive brand integration and market entry success. Foster strong relationships with property teams and owners, collaborating closely to align marketing strategies with ownership goals and expectations and providing regular campaign performance and ROI updates. Performance & Digital Marketing Manage SEO, paid media, CRM, and email strategies to improve acquisition and retention. Use guest segmentation and performance insights to optimize marketing ROI. Drive lifecycle marketing efforts that increase direct bookings and guest lifetime value. Social Media, Influencer, & PR Manage social media strategy and content development to build brand community. Manage influencer collaborations to amplify brand messaging. Work closely with PR teams on earned media, thought leadership, and editorial storytelling. Strategic Partnerships & Experiential Marketing Cultivate brand partnerships that enhance guest experience and hotel positioning. Curate activations and pop-ups that tap into cultural trends and lifestyle moments. Partner with F&B, programming, and creative teams to build brand-led destination drivers. Marketing Operations & Budget Management Manage marketing budgets, planning, and resource allocation. Build marketing playbooks and standard operating procedures to support cross-functional alignment for campaign management. Conduct post-campaign analysis and performance reporting to optimize future strategies. Perform other duties as asigned by management. Qualifications At least 1 to 3 years' experience in Marketing and Communications (hospitality industry experience essential) Demonstrated ability to develop and implement successful marketing strategies for individual hotels, including ROI / KPI metrics Strong presentation and communications skills, proficiency with programs such as, Photoshop, Adobe Illustrator, Premiere, After Affects, etc. Demonstrated ability to develop and maintain relationships with external and internal contacts (i.e. General Manager, Director of Sales and Director of Revenue Leaders, Regional Team, Media Representatives, Public Relations firms) Strong Creative Mind Ability to organize exclusive events to the Knowledge of social media marketing and content creation in programs such as Shortstack, Offerpop, Hootsuite, Wordpress, etc. Ability to deliver strong print and collateral marketing materials Ability to work proficiently quickly in a high-pressure & fast paced environmen Exceptional with details and follow up Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be able to multitask and prioritize departmental functions to meet deadlines. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
    $53k-75k yearly est. Auto-Apply 48d ago
  • Housekeeping Supervisor

    Davidson Hospitality Group 4.2company rating

    Phoenix, AZ job

    Property Description The Camby, Autograph Collection is a boutique luxury hotel located in the heart of Phoenix, Arizona, offering a distinctive and vibrant work environment for those seeking an exciting career in hospitality. As a job applicant, joining the team at The Camby means being part of a unique property known for its upscale design, exceptional service, and dynamic atmosphere. The hotel offers a range of employment opportunities, from guest services to food and beverage, events, and more, providing a diverse and rewarding career path. The Camby is committed to creating a culture that values creativity, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and modern environment, where they can showcase their skills, grow their career, and be part of a team that delivers memorable experiences to guests. Joining the team at The Camby presents a unique opportunity to be part of a one-of-a-kind hotel that is at the forefront of Phoenix's hospitality scene. Overview Are you a highly organized and detail-oriented individual with a passion for cleanliness and guest satisfaction? Join our team as a Housekeeping Supervisor and play a vital role in ensuring the highest standards of cleanliness and exceptional guest experiences. With your high energy, enthusiasm, and commitment to excellence, you will oversee the daily operations of our housekeeping department, leading a team of dedicated housekeeping staff to maintain a pristine and welcoming environment. If you have a proven track record in housekeeping and strong leadership skills, apply now and be part of our team dedicated to delivering unforgettable stays for our guests. Key Responsibilities: Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations Train, motivate, and mentor the housekeeping team to deliver exceptional service Conduct inspections to ensure adherence to cleanliness and quality standards Collaborate with other departments to meet guest expectations and address any issues Maintain inventory of cleaning supplies and equipment Assist in scheduling and coordinating staff shifts Handle guest inquiries and resolve complaints promptly and professionally Uphold safety and sanitation standards, ensuring a healthy work environment Join our team as a Housekeeping Supervisor and make a difference in creating a clean and comfortable environment for our guests. Apply now to showcase your leadership skills and be part of a dynamic hospitality environment dedicated to providing unforgettable stays and exceptional guest service. Qualifications 6 months experience in a housekeeping or cleaning role required Proven supervisory or leadership experience Strong communication and interpersonal skills; bilingual a plus Read, write and speak English fluently. Ability to manage multiple tasks and priorities Attention to detail and high standards of cleanliness Proficiency with housekeeping software and systems Flexible schedule, including weekends and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $31k-41k yearly est. Auto-Apply 60d+ ago
  • Line Cook - Senior

    Davidson Hospitality Group 4.2company rating

    Phoenix, AZ job

    Property Description The Camby, Autograph Collection is a boutique luxury hotel located in the heart of Phoenix, Arizona, offering a distinctive and vibrant work environment for those seeking an exciting career in hospitality. As a job applicant, joining the team at The Camby means being part of a unique property known for its upscale design, exceptional service, and dynamic atmosphere. The hotel offers a range of employment opportunities, from guest services to food and beverage, events, and more, providing a diverse and rewarding career path. The Camby is committed to creating a culture that values creativity, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and modern environment, where they can showcase their skills, grow their career, and be part of a team that delivers memorable experiences to guests. Joining the team at The Camby presents a unique opportunity to be part of a one-of-a-kind hotel that is at the forefront of Phoenix's hospitality scene. Overview Are you a passionate and skilled culinary professional seeking to elevate your culinary career? Join our dynamic culinary team as a Senior Line Cook and showcase your culinary expertise in creating exceptional dining experiences for our guests. As a Senior Line Cook, you will work alongside our talented chefs, preparing and presenting exquisite dishes that will tantalize the taste buds of our discerning clientele. With your high energy, creativity, and precision, you will drive the success of our culinary operations and uphold our reputation for exceptional dining. If you are seeking a challenging and rewarding opportunity in the hospitality industry, apply now and join a team committed to crafting extraordinary culinary moments. Key Responsibilities: Prepare and execute a variety of high-quality dishes according to recipes and standards Lead and supervise junior kitchen staff, providing guidance and training Ensure consistency and accuracy in food presentation and taste Proactively manage food inventory and coordinate supply procurement Maintain a clean and organized work area, adhering to safety and sanitation guidelines Collaborate with the culinary team to develop new menu items and specials Adapt to changing priorities and handle multiple tasks efficiently in a fast-paced environment Uphold the highest standards of food quality, taste, and presentation Join our team as a Senior Line Cook and elevate your culinary career to new heights. Apply now to showcase your culinary skills, passion for food, and dedication to delivering exceptional dining experiences. With our hotel's commitment to culinary excellence and innovation, you will have the opportunity to create memorable dishes that will leave a lasting impression on our guests' palates. Qualifications Proven experience as a Line Cook in a high-volume kitchen, preferably in a hotel/resort setting Strong culinary skills and knowledge of various cooking techniques Ability to work well under pressure and meet tight deadlines Excellent organizational and time management skills Attention to detail and commitment to maintaining food quality standards Knowledge of food safety and sanitation regulations Ability to lead and mentor junior kitchen staff Culinary degree or diploma is an asset Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $31k-39k yearly est. Auto-Apply 39d ago
  • Spa Receptionist

    Highgate Hotels 4.5company rating

    Paradise Valley, AZ job

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location An authentic Arizona experience awaits at the Kimpton Miralina Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain. Responsibilities Answer multi-line telephone system, screen and direct calls in accordance with Highgate Standards. Take and relay messages Greet persons entering organization Direct guests to correct destination General administrative and clerical support Typing, filing, faxing Notify proper personnel of overnight deliveries Maintain conference room calendars Maintain company extension list Tidy and maintain reception area and conference rooms Proficient in Word, Excel, PowerPoint and Outlook Qualifications High School diploma Receptionist, Administrative, and/or HR experience is a plus Knowledge of administrative and clerical procedures Knowledge of computers and relevant software applications Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous manner. Must be able to multitask and prioritize. Detail oriented. Maintain high standards of personal appearance and grooming. Must be able to maintain confidentiality of information. Must be able to show initiative. Perform other duties as requested by management.
    $26k-32k yearly est. Auto-Apply 6d ago
  • Vice President of Construction

    Highgate Hotels 4.5company rating

    Phoenix, AZ job

    Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Overview The Vice President of Construction - West Coast is a senior strategic leader responsible for directing all construction, renovation, and redevelopment initiatives across Highgate's West Coast portfolio. This role oversees a diverse range of full-service, lifestyle, luxury, hotel assets, ensuring that every project is executed to the highest standards of quality, operational excellence, and financial discipline. Serving as the primary steward of construction strategy for the region, the VP leads all phases of project planning and execution-from concept and design development through construction, close-out, and turnover to operations. This leader partners closely with ownership groups, asset management, design, operations, and third-party partners to safeguard capital investments and deliver projects that elevate brand, guest experience, and long-term asset value. The ideal candidate brings deep expertise in hotel construction and renovation, strong financial and project-management rigor, and a proven ability to lead multidisciplinary teams across multiple states and jurisdictions. This role requires a high level of business acumen, the ability to navigate complex stakeholder environments, and the strategic foresight to anticipate risks, optimize value engineering, and consistently deliver on time and on budget. Responsibilities Lead the company's hotel renovation and redevelopment projects in a professional manner to ensure that the projects are of the highest quality, completed on time and within budget. Oversee and manage all aspects (scheduling, budgeting and communication) of multiple hotel projects, ensuring completion within required time frames. Work very closely with all members of the project team, including the design team, the general contractor and its subcontractors, and all other third-party contractors and consultants. Achieve the company's objectives (cost, schedule and quality) and investment/ profitability targets. Create a disciplined, orderly approach to the project, including precise scheduling and Lead the team to set and attain higher standards and predictable results. Provide direction, supervision, motivation and performance management of all project personnel. Oversee preparation of financial projections and construction forecasts Monitor and report monthly forecasts, progress, risks and overall financial performance. Standardize and refine construction contract documents, bid forms, closeout standards, and all other pertinent documentation. Provide continuous assessment of vendor and contractor performance and value. Ensure that the team obtains all required Certificates of Occupancies (as required) on a timely basis to ensure no delays to the project's critical path. Develop and administer proper job site safety programs. Oversee and manage the entire project team. Identify areas to increase operational efficiencies. Obtain and/or verify proper project permits. Establish and maintain reporting standards for project staff. Conduct periodic site visits to evaluate project team performance and to ensure high quality work and materials. Track all project costs, approve contractor requests for payment and mitigate liabilities such as construction liens and insurance claims. Perform all necessary project "closing-out" duties. Ensure smooth transition of all projects related materials to hotel operations team upon completion of the project. Qualifications 10+ years relevant construction experience, with an emphasis in managing mid-size to large projects. Proven track record of successfully delivering several projects on time, on budget while maintaining strong relationships across the project team Bachelor's Degree is preferred. Highly organized and strong strategic thinker capability. Extensive background in cost management and financial oversight. Proven record of delivering consistent, on time, on-budget performance for complex hotel renovation projects Demonstrated record of accomplishment in meeting budgets and schedules. Extensive experience with an owner, general contractor and/or construction management company. Ability to manage multiple and complex design and construction projects. Experience in retaining third-party consultants for environmental, building systems, structural inspections and surveys. The ability to interpret such third-party inspection reports to provide investment guidance. Strong understanding of state and city building codes. Ability to think critically and multitask in a schedule driven environment Proven record of estimating, preparing contract documents and executing construction projects. Strong working knowledge of contracts, contract negotiations, scheduling. Prior experience with hotel construction projects is required Highly intelligent with a strong strategic mindset and business savvy. Strong positive attitude, interest in growing capabilities, accepting new challenges and becoming an important member of the company. Strong analytical and problem-solving skills with an ability to drive innovative solutions.
    $69k-108k yearly est. Auto-Apply 51d ago
  • Night Auditor

    Highgate Hotels 4.5company rating

    Mesa, AZ job

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location La Quinta Mesa Superstition Springs 6530 East Superstition Springs Blvd.Mesa, AZ 85206 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be willing to cross train in other accounting or hotel-related areas. Must be able to prioritize job functions in order to meet deadlines. Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Audit and reconcile financial and statistical reports. Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. Prepare and distribute month-end reports. Audit and reconcile all Front Desk and Food & Beverage Cashier's work. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Prioritize job functions in order to meet deadlines. Ensure accuracy of all numbers reported including statistics. Input and update financial information into corporate communications network. Perform daily, weekly, monthly and annual data processing system functions as required. Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Ensure overall guest satisfaction. Respond to governmental inquiries upon receipt. Handle guest requests Qualifications High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Guest Service Experience preferred. Computer knowledge/skills required. Flexible and long hours sometimes required. Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Late/Overnight shift Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
    $28k-34k yearly est. Auto-Apply 43d ago
  • Busser

    Highgate Hotels 4.5company rating

    Paradise Valley, AZ job

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location An authentic Arizona experience awaits at the Kimpton Miralina Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain. Overview The Outlet Busperson is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The busperson must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen. Responsibilities Fundamental Requirements: * Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees. * Keep all work areas clean and properly stocked according to the current meal period. * Keep all tables cleaned and properly set according to property specific standards. * Break down trays of soiled dishes and linen in the dishroom area according to established standards. * Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests. * Complete daily opening and closing duties and cleaning according to established side-work checklist. * Answer the phone in an attentive, courteous and efficient manner. * Assist fellow employees as needed throughout the shift. * Provide service to guests in waiter's absence as needed. * Maintain beverage levels in glasses/cups on table at least ¾ full at all times. (coffee, tea, soda, lemonade, and water). * Ensure overall guest satisfaction. Qualifications Education & Experience: * High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: * Flexible and long hours sometimes required. * Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. General Requirements: * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. * Maintain a friendly and warm demeanor at all times.
    $20k-27k yearly est. Auto-Apply 13d ago
  • Director of Food and Beverage

    Remington Hotels 4.3company rating

    Phoenix, AZ job

    What you will be doing Lead, guide and train Associates in food and beverage department. Ensure management presence during each shift to ensure appropriate support for team. Establish, direct and review performance standards in food preparation, purchasing and production to ensure effective, controlled and coordinated efforts are achieved. Schedule, evaluate and direct food and beverage team. Provide coaching and counseling when necessary. Ensure inventory, supplies and materials needed are provided for Associates to perform their jobs. Monitor, direct and coordinate effective cleanliness and organization in food and beverage areas. Maintains compliance with all applicable state and local laws regarding food and safety. Establish, direct and review liquor procedures to ensure adequate security and accountability.
    $61k-82k yearly est. 21h ago
  • Banquet Server - On Call

    Davidson Hospitality Group 4.2company rating

    Phoenix, AZ job

    Property Description The Camby, Autograph Collection is a boutique luxury hotel located in the heart of Phoenix, Arizona, offering a distinctive and vibrant work environment for those seeking an exciting career in hospitality. As a job applicant, joining the team at The Camby means being part of a unique property known for its upscale design, exceptional service, and dynamic atmosphere. The hotel offers a range of employment opportunities, from guest services to food and beverage, events, and more, providing a diverse and rewarding career path. The Camby is committed to creating a culture that values creativity, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and modern environment, where they can showcase their skills, grow their career, and be part of a team that delivers memorable experiences to guests. Joining the team at The Camby presents a unique opportunity to be part of a one-of-a-kind hotel that is at the forefront of Phoenix's hospitality scene. Overview Are you a team player with excellent customer service skills? Join our vibrant team as a Banquet Server and be part of creating memorable experiences for our guests. As a Banquet Server, you will play a vital role in delivering exceptional service during weddings, conferences, and other special events. We are seeking enthusiastic candidates who can provide friendly and efficient service, anticipate guest needs, and ensure the smooth flow of events. Join us and be part of a dynamic and rewarding work environment where your energy and passion for hospitality will shine. Summary: Deliver exceptional customer service with a smile and positive attitude Serve food and beverages to guests in a professional and timely manner Clear tables, clean up after events, and ensure the banquet area is tidy Anticipate guest needs and provide proactive assistance throughout events Work collaboratively with the banquet team to ensure seamless event execution Follow food safety and sanitation standards to maintain a clean and safe environment Maintain a professional appearance and adhere to uniform guidelines If you are a dedicated and service-oriented individual who enjoys working in a dynamic event environment, we invite you to apply for the Banquet Server position! Join our team and be part of creating unforgettable experiences for our guests. Apply now and embark on an exciting career in hospitality. Qualifications Food/Beverage Service Worker Permit, where applicable Six months to one year serving experience preferred Ability to work in a fast-paced environment Strong attention to detail and ability to multitask Excellent communication and customer service skills Read, write and speak English fluently Meet minimum age requirement of jurisdiction Ability to stand for long periods of time and lift up to 25 pounds Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Three Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $22k-33k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Clerk

    Highgate Hotels 4.5company rating

    Paradise Valley, AZ job

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location An authentic Arizona experience awaits at the Kimpton Miralina Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain. Overview The Accounts Receivable Coordinator is responsible for ensuring proper review, timely processing and communications of all guests billing and the collection thereof, in accordance with Highgate Hotel's policies and procedures. Responsibilities Fundamental Requirements: * Assist the sales effort in establishing customer credit in accordance with Highgate Hotel's policies and procedures, to include but not limited to the application process, reference checks, credit limits, direct bill listing, deposit requirements and other credit related activities. * Provide customers with accurate and timely invoices, statements and schedules. * Respond effectively to customer inquiries in a timely fashion. Communicate all issues and/or disputes to operating departments and supervisor. * Maintain an efficient collection process to include an organized filing and tracing system, issue demand letters, monitor returned checks and chargebacks, perform collection calls and prepare bad debt write-offs. * Ensure proper internal control by monitoring the guest ledger, advance deposit ledger and any other related subsidiary ledgers. * Implement credit training in operating department to include proper credit card, cash and check acceptance, limits and approval for direct bill listing. * Monitor and prepare financial reports in accordance with Highgate Hotel requirements meeting various due dates; i.e., month end aging reports, weekly aging transmission to the Corporate Office, etc. * Attend and contribute to periodic meetings (pre-convention, credit, etc.) to maintain favorable working relationships between employees to improve morale, productivity and efficiency. * Keep supervisor informed of any unusual events and/or deviations of policies or procedures. * Ensure overall guest satisfaction. * Maximize productivity, identify problem areas, and assist in finding and implementing solutions. Qualifications Education & Experience: * High School diploma or equivalent required. * At least one year of progressive experience in a hotel or related field preferred. * College course work in related field helpful. * Ability to understand and utilize basic computer equipment and applications, to include word processing and spreadsheet applications. Physical requirements: * Flexible and long hours sometimes required. * Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.
    $30k-36k yearly est. Auto-Apply 3d ago
  • Barista

    Highgate Hotels 4.5company rating

    Paradise Valley, AZ job

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location An authentic Arizona experience awaits at the Kimpton Miralina Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain. Overview The Barista is responsible for greeting members and guests, answering telephones, processing sales transactions and receiving, tagging and controlling inventory. Responsibilities Fundamental Requirements: Employee must at all times be attentive, friendly, helpful, and courteous to all guests, manages, and fellow employees. Greet and welcome all guests and members. Process transactions for all purchases. Be knowledgeable about and provides basic product information for guests and members. Assist the sales effort by providing information and communicating potential guest/member needs to retail manager. Handle all administrative functions including maintaining inventories, answering telephones, and processing of special orders, shipping requests and gift certificates. Receive, tag and place new merchandise on floor. Ensure shop is prepared for proper opening and closing each day. Assist in setting up and maintain the cleanliness and orderliness of displays. Assist with quarterly inventory as needed. Assist in preparing amenity gifts as necessary. Ensure overall guest satisfaction. Qualifications Education & Experience: High school diploma or equivalent 2 years retail experience preferred Must be proficient with computers and POS systems. Physical requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. General requirements: Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be detail oriented, able to manage high volumes of data with a high degree of accuracy. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times.
    $26k-32k yearly est. Auto-Apply 49d ago
  • Area Director of Sales

    Highgate Hotels 4.5company rating

    Mesa, AZ job

    Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Courtyard Phoenix Mesa Gateway Airport 6907 East Ray RdMesa, AZ 85212 Overview The Area Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for customary sales related segments to include group & volume transient for the anchored property (serving as Director of Sales & Marketing), and additionally responsible for overseeing and managing area sales & synergies for other market hotels assigned. The individual is expected to stay ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams to insure budgeted revenues are met or exceeded. The Area Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment. This Area role is an ideal stepping stone toward gaining multi-hotel oversight experience in preparation for a larger regional oversight responsibility. Responsibilities Responsible for leading & driving top line revenue for customary sales segments to include group, volume transient for the primary hotel, as well as providing oversight to the sales leaders at the other area hotels assigned. Assesses & reacts to market trends, market share & the competitive hotel environment. Develops and implements a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives. Act as the hotel's voice of the customer and communicate key issues/concerns at all levels of the organization. Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting. Ability to understand and communicate market trends, demand generators, supply/demand and economic factors affecting hotel performance. Conduct comprehensive competitive set reviews, SWOT analysis & keep tabs on new supply. Understand GEO source & ability to develop a plan to penetrate the primary markets. Develop/implement key segment strategy & managing key accounts (both existing & target). Design effective sales deployment schemes & market assignments. Develop sales goals designed to achieve budget & market share targets. Manage group pace measurement and set sales production goals. Manage sales activity & travel schedule. Take the lead and manage owner relations, communications and expectations on behalf of Highgate Hotels for primary hotel as well as the other area hotels assigned. Qualifications Bachelor's degree in Hotel Management, Business or Marketing preferred. At least a minimum of 5 years' experience as a DOSM/sales leader, with prior hotel sales experience. Area/Regional sales oversight of multi-hotels preferred. Experience dealing with/communicating with ownership groups and asset management. Proficient in managing/using sales automation (i.e. DELPHI or alternative) & PMS systems. Experience working collaboratively with revenue management & operation teams. Well-rounded knowledge of all market segments and channel distribution sources, as well as ability to develop a strategic plan for each. Excellent communication and presentation skills. Strong interpersonal skills and ability to work in a team environment. Ability to direct, lead, train, motivate & drive a direct sales team; and develop a cooperative & competitive team spirit & winning attitude. Must be proficient in MS Office including Word, Excel, and Power Point. Must be able to multitask and prioritize departmental functions to meet deadlines.
    $61k-88k yearly est. Auto-Apply 14d ago
  • HNS DP In Room Dining/Part-time AM shift

    Columbus Hospitality, LLC 3.5company rating

    Scottsdale, AZ job

    Job Description The Hilton North Scottsdale at Cavasson is seeking an In-room Dining Attendant to join our team. Ideal candidates have attention to detail, take pride in their work, and have a positive influence in a team setting. Candidates must be hardworking, have a strong work ethic, and be a responsible team player. The In-Room Dining Attendant is responsible for delivering exceptional dining experiences to guests in the comfort of their rooms. This role ensures timely, accurate, and courteous service while maintaining high standards of cleanliness, presentation, and hospitality. Primary Responsibilities Order Management Take and confirm guest orders via phone or digital platforms. Ensure accuracy of orders and special requests. Delivery & Presentation Prepare trays and trolleys according to hotel standards. Deliver food and beverages promptly and professionally. Set up in-room dining according to guest preferences. Guest Service Provide courteous and personalized service. Address guest inquiries and resolve complaints promptly. Upsell menu items and promote hotel services when appropriate. Cleanliness & Safety Clear trays and trolleys from guest rooms in a timely manner. Maintain hygiene and sanitation standards in all areas. Follow food safety and handling procedures. Team Collaboration Communicate effectively with kitchen and service teams. Assist with inventory and stock replenishment as needed. Qualifications Previous experience in hospitality or food service preferred. Strong communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays. Knowledge of food safety standards. Physical ability to lift and carry trays Skills & Competencies Customer-focused with a positive attitude. Attention to detail and presentation. Ability to multitask in a fast-paced environment. Professional grooming and appearance. Work Environment Indoor hotel setting with frequent guest interaction. Requires standing, walking, and lifting throughout shift. The Hilton North Scottsdale at Cavasson is managed by Columbus Hospitality Management, a company dedicated to delivering exceptional service and creating memorable guest experiences in a positive and welcoming work environment. We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
    $29k-39k yearly est. 13d ago
  • Pool Attendant

    Highgate Hotels 4.5company rating

    Paradise Valley, AZ job

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location An authentic Arizona experience awaits at the Kimpton Miralina Resort, where 40 lush acres and 50,000 square feet of flexible event space provide a perfect, palm-lined retreat for family getaways, business meetings and milestone celebrations. Five pools, a full-service salon and day spa, and nearby championship golf set the stage for memorable experiences framed by elegant Spanish Mission-inspired architecture, fragrant gardens filled with desert flowers, and stunning views of Camelback and Mummy Mountain. Overview The Public Space Houseperson is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary. Responsibilities Fundamental Requirements: · Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. · Use proper two-way radio etiquette when communicating with other employees. · Practice safe work habits to ensure safety to guests, fellow employees and self. · Handle items for "Lost and Found" according to the hotel standards. · At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office. · Report maintenance issues to Housekeeping Supervisor/Manager. · Be familiar with correct guestroom cleaning procedures to assist if needed. · Deliver any clean linen to assigned sections, if necessary. · Pick up Room Attendant's dirty linen or trash as needed. · Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures. · Vacuum guest corridors. · Keep hallways, public areas and closets neat and organized. · Maintain cleanliness and sanitation in public restrooms. · Adhere to the schedule for project cleaning of public areas. · Maintain the stairwells to hotel standards. · Keep ash urns clean and filled with sand. · Ensure overall guest satisfaction. Qualifications Education & Experience: · High School diploma or equivalent and/or experience in a hotel or a related field preferred. · Must have a valid driver's license for the applicable state (property specific). Physical requirements: · Flexible and long hours sometimes required. · Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to stand during entire shift. General Requirements: · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. · Perform other duties as requested by management. · Maintain a warm and friendly demeanor at all times.
    $24k-31k yearly est. Auto-Apply 23d ago
  • Restaurant Supervisor

    Davidson Hospitality Group 4.2company rating

    Phoenix, AZ job

    Property Description The Camby, Autograph Collection is a boutique luxury hotel located in the heart of Phoenix, Arizona, offering a distinctive and vibrant work environment for those seeking an exciting career in hospitality. As a job applicant, joining the team at The Camby means being part of a unique property known for its upscale design, exceptional service, and dynamic atmosphere. The hotel offers a range of employment opportunities, from guest services to food and beverage, events, and more, providing a diverse and rewarding career path. The Camby is committed to creating a culture that values creativity, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and modern environment, where they can showcase their skills, grow their career, and be part of a team that delivers memorable experiences to guests. Joining the team at The Camby presents a unique opportunity to be part of a one-of-a-kind hotel that is at the forefront of Phoenix's hospitality scene. Overview We are seeking a passionate and guest-focused Restaurant Supervisor to elevate our dining experience through exceptional service and situational leadership. In this role, you will collaborate closely with the Restaurant Manager to develop and empower staff, streamline daily restaurant operations, and foster a culture of exceptional guest service. The ideal candidate brings a proven track record of excellence in hospitality, exemplifying leadership and dedication to creating memorable guest experiences. If you are an energetic, outgoing, and detail-oriented professional who excels in a dynamic hospitality environment, we invite you to join our team. Qualifications Bachelor's degree in Hospitality or related field preferred Proven experience as a host, server, or cashier; supervisory experience preferred Excellent communication and interpersonal skills Strong leadership and team management abilities Knowledge of restaurant operations, including inventory management and cost control Excellent problem solving skills & ability to multi-task Prior cash handling & experience with MICROS POS system TIPS, CPR & Serve Safe certification preferred Understanding of food safety and hygiene practices Proficient in MS Office and POS systems Ability to work flexible hours, including nights, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $31k-43k yearly est. Auto-Apply 47d ago

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