Q2, LLC jobs in Austin, TX

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. SUMMARY Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. As the Senior Learning & Development Specialist, you will work closely with the Director, Learning & Development to drive the success of our global L&D initiatives, ensuring our employees are equipped with the skills necessary to excel in a rapidly evolving financial technology landscape. This role will serve as a talent solutions learning consultant, partnering closely with leaders and HR business partners to deliver relevant and viable development solutions to address upskilling, promote professional development, and strengthen leader capabilities across the organization. The Enterprise Leadership & Performance role owns the design, governance, and evolution of Q2's leadership development ecosystem across all leader levels. This role is accountable for defining and operationalizing Q2's leadership capability framework, strengthening performance culture, and building leaders who drive accountability, alignment, and business outcomes. This role designs and delivers Director+ leadership cohorts, co-owns the Enablement Academy for Sr. Manager & below, and embeds a continuous-performance culture grounded in feedback, coaching, data, and enterprise capability expectations. Leveraging AI-enabled analytics and behavioral dashboards, this role identifies leadership gaps, informs workforce strategy, and ensures alignment between leadership capability, performance systems, and Q2's Cultural Competencies/Attrributes. The Key Responsibilities include: Lead the design, governance, and iteration of Q2's leadership continuum across all levels, ensuring each stage builds readiness for the next. Own the design, development, and delivery of leadership cohorts for Directors and above, including executive learning experiences, simulations, and development labs. Co-own the leadership and enterprise capability tracks within the Enablement Academy for Sr. Manager & below. Define, govern, and continuously refine Q2's Leadership Capability Framework for all leader levels. Lead the design, development, and embedding of a performance management culture grounded in accountability, feedback, coaching, and continuous alignment. Integrate Q2's Cultural Competencies “Success Circle” with leadership development, capability models, performance expectations, and manager/leader enablement. Partner with OD/Talent Management and People Analytics to design dashboards tracking Leadership effectiveness, Team health and manager quality, Feedback quality and frequency and Engagement, readiness, and performance indicators The Key Metrics & Outcomes include: Leadership effectiveness improvements Strength and readiness of succession pipelines at all leadership levels Improved performance differentiation and accountability behaviors Manager quality indicators (feedback quality, coaching frequency) Adoption and use of leadership dashboards across HRBPs and executives Strong alignment between Success Circle, performance, and leadership practices RESPONSIBILITIES • Improve Business Results: Build a role-based skill development approach that results in improved time to productivity and enhanced overall organizational performance. Enable delivery globally and across multiple functions and organizations. • Design and Develop Learning Initiatives: Spearhead the design and development of cutting-edge learning initiatives using internal and external platforms to create comprehensive learning campaigns aimed at building internal capabilities. • Facilitate Leadership Development Programs: Conduct leadership development programs (face-to-face and virtual) for new managers, leadership development, and enterprise-wide initiatives focused on enhancing organizational effectiveness. • Implement Advanced L&D Technologies: Utilize AI, machine learning and other technologies proactively to create efficient and tailored learning experiences for employees. • Collaborate with HR Business Partners: Deliver learning solutions that drive upskilling in alignment with other talent management processes. • Track and Demonstrate ROI: Develop and maintain L&D dashboards and measurements to track key performance indicators (KPIs) and demonstrate ROI. • Innovate with Best Practices: Research and benchmark relevant best practices, and recommend specific technologies, programs, processes, tools, and methodologies to address Q2's business and strategic objectives. EXPERIENCE AND KNOWLEDGE • Typically requires a Bachelor's degree and 8‑12 years of experience • Learning Program Development: Experience in designing, developing, and delivering learning and development programs in a fast-paced technical business environment, using a variety of methods of delivery and measures of effectiveness. • Partnership Skills: Advanced ability to partner effectively with leaders and HR Business Partners to design and deliver learning and development solutions. • Data Analysis: Proficiency in data analysis tools (e.g., Excel, Visier, Power BI). • Instructional Design: Expertise in instructional design tools (e.g., Articulate 360, Adobe Captivate). • Facilitation Skills: Experience facilitating training and development sessions across a global environment, effectively engaging diverse audiences ranging from interns to executives, and managing various group sizes from small teams to company-wide events. • AI and Machine Learning: Familiarity with AI and machine learning tools and platforms. • Communication and Interpersonal Skills: Excellent communication and interpersonal skills. • High-Quality Content Creation: Demonstrated ability to create and deliver high-quality learning content that may be delivered by you or others. • Project Management: Strong project management skills and the ability to manage multiple priorities across multiple time zones, geographies, and stakeholders. • Industry Knowledge: Experience working in a global organization, software, SAAS (Software as a Service), or high-tech industry experience is a plus. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. What We're All About: Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. An early pioneer in Banking as a Service, Q2 is the platform behind some of the biggest names in fintech banking today. Over the years, we've worked with amazing clients like Square, Credit Karma, Betterment, Acorns, and many others to launch next-generation financial services that are redefining banking for millions of everyday Americans nationwide. As we scale our platform into the tens of millions of users, we're looking to bring on a Business Analyst - Card Processing to manage the product lifecycle for some of our key products and help us define the BaaS ecosystem of the future. As a Business Analyst - Card Processing on our Banking as a Service team, you will be responsible for defining, organizing and executing on a product delivery pipeline for your focus area, Card Processing. Your work will focus primarily on the product functionality we build alongside our 3rd party partners - you'll be uncovering client and bank needs, accurately scoping effort, creating robust documentation, developing product delivery goals, and actively contributing to the product roadmap for your functional area. Think of yourself as the glue that ties together Q2's Banking as a Service platform: working with all the different parts of our group to help us launch new products and evolve our existing ones so our clients can continue defining the cutting edge of banking. RESPONSIBILITIES: Work with Product leadership to develop and effectively prioritize the product backlog Experience partnering with and understanding technology development Partner with clients, development, operations, external partners, and cross-functional leaders to identify, build and measure features and functionality that meet business goals Manage the product implementation side of key third party relationships for card processing, fraud management, and other critical features Define product functionality and write detailed User Stories/Epics with empathy for the end user that help engineers build with a clear end goal in mind Provide scope for a release and define release timing and strategy Work with the team to define each sprint plan, review completed work, and accept/reject results. This person is highly available to the team Apply Agile methods and processes to promote a disciplined software development process that encourages frequent inspection and adaptation of ongoing work product Create product documentation for developers, clients, and banks to ensure alignment, expedite product development, and grow our knowledge base and API Articulate product vision and user stories in a manner clearly understandable to development teams and clients EXPERIENCE AND KNOWLEDGE: Typically requires a minimum of 5 years of related experience Previous financial services, card payment product management, or fintech experience highly preferred, partnerships a plus Familiarity with card payment ISO message format, debit card processing in general, and Visa DPS as a processor is highly preferred Well versed in process management, demonstrated ability to manage complex rollouts with multiple stakeholders - has launched products at scale Strong teamwork, organization, and problem resolution skills Excellent verbal, written, presentation, and interpersonal skills Self-starter with proven ability to deliver results with minimal assistance is a must Experience contributing in an Agile development environment This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. How We Give Back to the Community: You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes. At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking an IT Support Analyst to effectively address and manage service requests, incidents, events, and monitor their status through resolution while keeping internal customers up to date with status. This individual will be a part of a highly customer service oriented team responsible for effective provisioning, installation/configuration, operation, and maintenance of workstation hardware, software, and business applications. The ideal candidate will have a diverse technical background and experience supporting a large number of internal customers in a fast paced environment. This individual ensures that the level of customer service, timeliness of service requests and incident resolution, and quality completion of assigned projects adhere to Q2's high standards. RESPONSIBILITIES: * Provide excellent first contact customer service to our internal customers * Provide On-site walkup helpdesk support while in office * Troubleshoot and resolve requests for service, incidents, and events within SLA while maintaining a high level of customer satisfaction in a fast paced work environment * Office hardware setup and support (Monitors, Docks, Peripherals, Laptops) * Complete onboarding and offboarding of employees including provisioning/removal of access and asset issue/reclaim * Configure, test, and distribute workstations to employees * Coordinate escalation and resolution of complex issues with the appropriate IT teams * Help to maintain a positive and professional work environment * Assign appropriate permissions to users in Active Directory, Okta and Azure * Perform regular file archival and data migrations as necessary * Collaboratively document, develop, and contribute to Helpdesk continual service improvement in all areas * Maintain, expand and improve Helpdesk knowledge base documentation * Maintain inventory of all corporate assets issued to employees * Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to * Participate in rotating on-call shifts approximately once per month and after hours support during shift * Provide support for key IT projects (Company Event Support, Office Move Projects, Off-Site Support, SOX Audit Work etc.) * Perform responsibilities within established SOX and security compliance requirements EXPERIENCE AND KNOWLEDGE: * Typically requires a Bachelor's degree in an IT-related field or up to to 3 years of experience related to IT support * Ability to work individually, as a team, and cross-functionally with other departments to resolve complex issues * Strong customer service, written, and oral communication skills * Experience with Active Directory, Azure (EntraID), Okta, Office 365(Exchange) Support * Experience supporting both Windows and Mac workstations * Experience providing effective support to remote users over phone or screen PREFERRED: * Bachelor's degree in Information Systems, Computer Science, Engineering or related field * Experience with Identity Management tools - (SSO) (Okta) * Experience with Mobile Device Management tools - (MDM) (JAMF, Intune, Okta) * Experience troubleshooting and supporting MFA (Okta Verify is a +) * Experience with A/V and collaboration tools (Zoom, Microsoft Teams) * Certification in one or more of the following: MTA, MSCA, Network +, CCENT/CCNA, CompTIA A+, CompTIA Security+ * Experience with Salesforce * Experience with the Atlassian Suite (JIRA, Confluence) * Experience Troubleshooting Endpoint Network Issues * Experience Troubleshooting & Supporting VPN, DNS, Anti-Virus softwares This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness * Hybrid Work Opportunities * Flexible Time Off * Career Development & Mentoring Programs * Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents * Community Volunteering & Company Philanthropy Programs * Employee Peer Recognition Programs - "You Earned it" Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. SUMMARY Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. As the Senior Learning & Development Specialist, you will work closely with the Director, Learning & Development to drive the success of our global L&D initiatives, ensuring our employees are equipped with the skills necessary to excel in a rapidly evolving financial technology landscape. This role will serve as a talent solutions learning consultant, partnering closely with leaders and HR business partners to deliver relevant and viable development solutions to address upskilling, promote professional development, and strengthen leader capabilities across the organization. The Enterprise Leadership & Performance role owns the design, governance, and evolution of Q2's leadership development ecosystem across all leader levels. This role is accountable for defining and operationalizing Q2's leadership capability framework, strengthening performance culture, and building leaders who drive accountability, alignment, and business outcomes. This role designs and delivers Director+ leadership cohorts, co-owns the Enablement Academy for Sr. Manager & below, and embeds a continuous-performance culture grounded in feedback, coaching, data, and enterprise capability expectations. Leveraging AI-enabled analytics and behavioral dashboards, this role identifies leadership gaps, informs workforce strategy, and ensures alignment between leadership capability, performance systems, and Q2's Cultural Competencies/Attrributes. The Key Responsibilities include: * Lead the design, governance, and iteration of Q2's leadership continuum across all levels, ensuring each stage builds readiness for the next. * Own the design, development, and delivery of leadership cohorts for Directors and above, including executive learning experiences, simulations, and development labs. * Co-own the leadership and enterprise capability tracks within the Enablement Academy for Sr. Manager & below. * Define, govern, and continuously refine Q2's Leadership Capability Framework for all leader levels. * Lead the design, development, and embedding of a performance management culture grounded in accountability, feedback, coaching, and continuous alignment. * Integrate Q2's Cultural Competencies "Success Circle" with leadership development, capability models, performance expectations, and manager/leader enablement. * Partner with OD/Talent Management and People Analytics to design dashboards tracking Leadership effectiveness, Team health and manager quality, Feedback quality and frequency and Engagement, readiness, and performance indicators The Key Metrics & Outcomes include: * Leadership effectiveness improvements * Strength and readiness of succession pipelines at all leadership levels * Improved performance differentiation and accountability behaviors * Manager quality indicators (feedback quality, coaching frequency) * Adoption and use of leadership dashboards across HRBPs and executives * Strong alignment between Success Circle, performance, and leadership practices RESPONSIBILITIES • Improve Business Results: Build a role-based skill development approach that results in improved time to productivity and enhanced overall organizational performance. Enable delivery globally and across multiple functions and organizations. • Design and Develop Learning Initiatives: Spearhead the design and development of cutting-edge learning initiatives using internal and external platforms to create comprehensive learning campaigns aimed at building internal capabilities. • Facilitate Leadership Development Programs: Conduct leadership development programs (face-to-face and virtual) for new managers, leadership development, and enterprise-wide initiatives focused on enhancing organizational effectiveness. • Implement Advanced L&D Technologies: Utilize AI, machine learning and other technologies proactively to create efficient and tailored learning experiences for employees. • Collaborate with HR Business Partners: Deliver learning solutions that drive upskilling in alignment with other talent management processes. • Track and Demonstrate ROI: Develop and maintain L&D dashboards and measurements to track key performance indicators (KPIs) and demonstrate ROI. • Innovate with Best Practices: Research and benchmark relevant best practices, and recommend specific technologies, programs, processes, tools, and methodologies to address Q2's business and strategic objectives. EXPERIENCE AND KNOWLEDGE • Typically requires a Bachelor's degree and 8‑12 years of experience • Learning Program Development: Experience in designing, developing, and delivering learning and development programs in a fast-paced technical business environment, using a variety of methods of delivery and measures of effectiveness. • Partnership Skills: Advanced ability to partner effectively with leaders and HR Business Partners to design and deliver learning and development solutions. • Data Analysis: Proficiency in data analysis tools (e.g., Excel, Visier, Power BI). • Instructional Design: Expertise in instructional design tools (e.g., Articulate 360, Adobe Captivate). • Facilitation Skills: Experience facilitating training and development sessions across a global environment, effectively engaging diverse audiences ranging from interns to executives, and managing various group sizes from small teams to company-wide events. • AI and Machine Learning: Familiarity with AI and machine learning tools and platforms. • Communication and Interpersonal Skills: Excellent communication and interpersonal skills. • High-Quality Content Creation: Demonstrated ability to create and deliver high-quality learning content that may be delivered by you or others. • Project Management: Strong project management skills and the ability to manage multiple priorities across multiple time zones, geographies, and stakeholders. • Industry Knowledge: Experience working in a global organization, software, SAAS (Software as a Service), or high-tech industry experience is a plus. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness * Hybrid Work Opportunities * Flexible Time Off * Career Development & Mentoring Programs * Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents * Community Volunteering & Company Philanthropy Programs * Employee Peer Recognition Programs - "You Earned it" Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking an innovative and passionate Quality Engineer to help build an industry changing fintech platform. Founded in Austin, TX, we are a growing company committed to building stronger communities by strengthening their financial institutions. As a team member, you will be on the ground floor of a new product that is growing quickly after a successful proof of concept and beta. This position is ideal for an experienced test engineer who is passionate about testing complex products requiring high scalability and reliability. You will provide leadership and bring a strong quality-focused background to the team, working to develop and improve test effectiveness and efficiency. RESPONSIBILITIES: Work with Engineering team to define test strategy and approach for automated and manual testing of APIs, Database and UI (web and mobile-web) applications. Design and build test automation that is resilient and robust Create, manage, execute, and maintain automation test scripts Share knowledge, mentor and educate software engineers on test best practices and approach Create comprehensive test plans alongside development which provide outstanding code coverage and that can be traced to use cases/stories Create test cases for features/functions; with detailed steps to perform and expected results Execute test cases, provide results, and create resulting defects with diagnostic information for proper triage Participate in and contribute test effort estimates in Sprint/Release planning sessions Be passionate about driving quality throughout the product lifecycle Responsible for ensuring that all security, availability, confidentiality, and privacy policies and controls are adhered as per the process. EXPERIENCE AND KNOWLEDGE: Typically requires a Bachelor's degree in (relevant degree) and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience. 3+ years of specialized experience in automated testing of UI (web and mobile), API and Database, Batch Jobs Test best practices, automation, test plans, and testing methodology Test case management skills Experience with one or more general-purpose programming or scripting languages Strong SQL knowledge and experience Strong understanding of complex, enterprise architecture Experience in working in various layers of a complex application stack: Debugging complex applications issues through code review and log review Strong test plan organization and test execution planning skills in a CI and Agile environment Excellent technical communication skills, problem solving aptitude, and out-of-the box thinking Experience working in small, highly efficient teams with a high degree of collaboration prowess Passionate about the work, proactive work ethic, and highly motivated attitude to provide excellence in software quality Experience with version control systems such as Git and associated branching strategies Hands-on experience using Python, PyTest and Selenium is a must PREFERRED: Experience in the fintech industry Experience with SaaS highly desired Experience in Azure is desired Experience working with globally dispersed teams This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Job At-A-Glance The Summer Internship Program (May 26 - August 14) offers a 12-week paid opportunity to learn from top sales professionals in the digital banking technology industry. You'll gain valuable insights into the customer journey, relationship management, and the sales process in a technology-driven organization. This is a hybrid role, with three days in the Austin office preferred. Interns also engage in networking events, training workshops, and a final executive presentation. A Typical Day As a Sales/Customer Success Intern, you'll collaborate with the business development and account management teams to support client outreach, prospect research, and CRM operations. Examples of past intern projects include: Analyzing lead conversion data and improving CRM efficiency. Supporting demo preparation and proposal generation. Researching market segments and potential client opportunities. Assisting with strategic account planning initiatives. What You'll Do Conduct research on prospective clients and competitive trends. Manage CRM data and assist with reporting. Support the creation of sales presentations and pitch decks. Shadow sales calls and meetings to observe client interactions. What You'll Bring Pursuing a degree in Business, Marketing, or related field. Strong interpersonal and communication skills. Comfortable working with Excel and CRM platforms (Salesforce experience a plus). Enthusiastic, organized, and goal-oriented. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 is seeking an Sr. Salesforce Administrator . This position requires an individual who possesses advanced technical proficiency in the Salesforce Ecosystem. Our resource will serve a key role bridging functional, business, and/or process requirements with technology product capabilities. Their depth of experience and knowledge with Salesforce Service Cloud allows them to influence both IT and internal business teams to drive technical integration design and implementation, resulting in maximum value for Q2. The person understands the importance of Agile deployment and ensures execution through all project phases. The candidate will have a passion for enabling Q2 to operate their businesses more effectively using Salesforce and integrated technologies. A Typical Day: Manage and administer multiple applications - Salesforce Service Cloud, Experience Cloud and Salesforce Integrations Work with Q2 business groups to define enhancements for key objectives and initiatives Lead business requirements gathering and process mapping sessions Perform hands-on technical design, prototyping, proofs-of-concept, and development Demonstrate leadership and technical expertise both by utilizing out of the box features and presenting custom solutions on the Salesforce platform Create Flows to further customize Salesforce to meet specific use cases, including the use of high-quality practices, validation testing, end user testing, and complete documentation The ability to guide, collaborate, and communicate effectively with cross-functional business teams and with peers on the Business Applications Management team. Build reports, automation, and dashboards that provide comprehensive and actionable business intelligence Stay informed on leading industry trends and Salesforce best practices; builds and maintains subject matter expertise on new releases and enhancements that may benefit Q2. Continuing education to advance skills, which may include a combination of self-study and instructor led trainings, seminars, certifications, etc. Build cross-training programs (scoping, discovery, configuration, documentation, and training) Participate in DevOps/release management Identify unused or underutilized platform features to identify business opportunities and drive adoption Work using Agile Methodologies with knowledge of JIRA tools Bring Your Passion, Do What You Love. Here's What We're Looking For: Typically requires a Bachelor's degree and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience. Strong Salesforce product knowledge and at least 3+ years of preferred Salesforce Administration hands-on experience Experience Service Cloud (Case Assignment, Omnichannel, Service Console, Lighting Layouts, Entitlements, and Reporting) Experience building, troubleshooting and improving Flows for automation Experience implementing Salesforce configuration changes as an admin DevOps/release management experience Proactive approach to enhancing and troubleshooting Salesforce org (continuous improvement) Experience with backup solutions (OwnBackup), DevOps software (Copado Essentials), JIRA, and Confluence tools are a plus/preferred Strong change management skills for business adoption of Salesforce and other integrated applications Excellent relationship-building skills through verbal and written interactions with team and stakeholders Ability to translate requirements into technical solutions with little guidance and deliver results Strong technical documentation skills Ability to effectively work with business Superusers, IT business analysts and project managers to ensure consistency with strategic direction Understanding of project management principles Salesforce Administrator Certification strongly preferred Experience with Experience Cloud managing Customer or Partner Sites strongly preferred Experience with Einstein for Service or similar tools also strongly preferred #LI-BW This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Job At-A-Glance The Summer Internship Program spans 12 weeks (May 26 - August 14) and offers paid hourly positions averaging 40 hours per week. Interns gain invaluable hands-on experience in a professional environment centered around digital banking software and technology. In addition to your regular responsibilities, you'll participate in networking events, attend professional development workshops, and present to our Executive Leadership Team at the program's conclusion. Successful completion of the internship could potentially lead to a full-time position upon graduation. This role operates on a hybrid basis, requiring in-office presence three days per week. . A Typical Day We're seeking passionate individuals with strong technical aptitude and problem-solving skills. As a Software Engineering/Data Science Intern, you'll collaborate with engineering teams on impactful projects that align with your skills and interests. Examples of past intern projects include: Configuring values and deploying foundational platform extensions. Contributing to enhancements or extensions of the Iso Framework. Engaging in front-end coding, researching innovative product concepts, and evaluating existing projects for modernization. Building data pipelines and visualization dashboards for operational insights. What You'll Do Design, code, and test software applications. Analyze and visualize data using Python, SQL, or R. Participate in Agile sprints and code reviews. Research new technologies to improve platform performance. What You'll Bring Currently pursuing a degree in Computer Science, Data Science, or related field. Experience with Python, JavaScript, or C#. Familiarity with data visualization tools (Power BI, Tableau) and databases. Strong analytical and communication skills. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 Software is seeking a Senior Director of Customer Experience to lead a strategic, customer‑centric organization focused on enabling clients to fully realize the value of Q2's solutions. This leader will ensure customers have proactive guidance, resources, and engagement models that support their innovation priorities and long-term growth. Reporting to the Senior Vice President of Customer Success, this role requires a collaborative executive skilled in building high-performing teams, strengthening customer relationships, and using insights to improve the end-to-end customer journey. The ideal candidate will drive measurable improvements in customer outcomes, revenue retention, and expansion by empowering customers, partnering closely with cross-functional teams across Q2, and helping clients optimize their digital transformation and innovation portfolios. RESPONSIBILITIES • Provide leadership and guidance to ensure the team meets and exceeds customer satisfaction, cross-sale, and renewal goals. • Develop and implement strategies to drive customer engagement, adoption, and retention. • Coach Customer Success managers on contract renewal strategies and management, with a focus on both revenue retention and revenue growth. • Collaborate with cross-functional teams to address customer needs and challenges effectively. • Cultivate strong relationships with key stakeholders within client organizations, and serve in an executive capacity during meetings with customers. • Act as a customer advocate within the company, ensuring customer feedback is considered in product development and improvement processes. • Partner with implementation teams to ensure new customers receive a smooth and positive experience as they go live on Q2 solutions.. • Execute current systems and metrics to monitor the health of customer accounts, and develop additional methods to monitor customer health. • Proactively identify and address issues, ensuring customer satisfaction and loyalty. • Collaborate with the Sales team to manage customer renewals and identify upselling opportunities. • Work towards achieving revenue growth through existing customer relationships. • Utilize data and analytics to measure and report on customer success metrics. • Provide insights and recommendations based on data analysis to drive continuous improvement. • Represent Q2 at customer events and user group sessions, as needed or assigned EXPERIENCE AND KNOWLEDGE • Typically requires a Bachelor's degree and a minimum of 15 years of related experience; or an advanced degree with 12+ years of experience; or equivalent relevant work experience. • Typically requires 7+ years managing and developing employees. • Proven experience in a leadership role within Customer Success, preferably in the banking or financial technology sector. • Proven results in direct or support of cross-sales quota and metrics-driven client advocacy and satisfaction environment. • Strong understanding of banking operations and software solutions. • Excellent communication, presentation, and interpersonal skills. • Demonstrated ability to build and maintain relationships with clients and internal teams. • Demonstrated excellence in working collaboratively and on a cross-functional basis with other internal teams. • Results-oriented with a focus on customer satisfaction and business growth. • Proven ability to work effectively remotely and ability to travel up to 50%. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 is looking for a sharp, analytical, and systems-savvy Revenue Accountant to join our Revenue Accounting team. This role is ideal for someone who thrives on digging into contract details, navigating Excel models, and ensuring revenue and billing are accurately recorded in our systems from day one. You'll work cross-functionally with Sales, Product, Legal, and Finance to ensure contract terms are aligned with policy, and you'll be directly responsible for setting up the accounting system for revenue recognition and billing. If you're someone who enjoys applying accounting guidance, solving operational puzzles, and getting hands-on with systems and data, this is the role for you. A Typical Day: Review and analyze customer contracts and master agreements to ensure appropriate revenue recognition in accordance with ASC 606 Set up and maintain accurate billing and revenue schedules within the accounting system based on contract terms Perform advanced Excel-based analysis to model contract terms, validate billing schedules, and support revenue conclusions Ensure all contract-related data is properly recorded in the accounting system, with clear documentation of key decisions Collaborate with Sales, Product, Legal, and Finance teams to advise on contract structures and ensure compliance with internal policies Investigate and resolve discrepancies in revenue or billing data through reconciliation and root cause analysis Prepare and maintain documentation to support internal controls, audits, and SOX compliance Provide accounting insight to support financial reporting, forecasting, and business decision-making Bring Your Passion, Do What You Love. Here's What We're Looking For: Typically requires a Bachelor's degree in Accounting and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience. CPA strongly preferred Solid understanding of ASC 606 and its application to complex customer contracts Proficiency in Excel, including working with large datasets, formulas, and pivot tables to analyze and reconcile revenue and billing data Experience working with accounting or ERP systems (NetSuite preferred) and comfort navigating system setups for revenue and billing Strong attention to detail with the ability to translate contract language into accurate accounting treatment Proven ability to manage multiple priorities and deliver accurate work under tight deadlines This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 is seeking an Associate to provide technical support to external customers using Q2 Solution. This role is ideal for someone with strong communication skills, a customer-first attitude, and a background in application support. The position involves phone-based troubleshooting, case documentation, and issue resolution across mid-sized applications. Familiarity with Windows OS/Server and SQL is preferred. A Typical Day: • Provide first-line telephone technical support for Q2 Solution • Troubleshoot and resolve basic customer problems in a timely manner • Accurately record, categorize, and document all customer interactions using a case tracking system • Establish case priorities and provide regular updates on open issues • De-escalate customer concerns and manage expectations • Use available tools, procedures, and documentation to resolve technical problems • Provide step-by-step guidance and “how-to” assistance to customers • Manage individual open case queue and handle new assignments daily • Escalate unresolved issues to appropriate teams per guidelines • Perform data or configuration changes in production environments with high attention to detail • Test emergency product fixes from the development team when required • Follow internal change control procedures for product modifications • Ensure compliance with security, availability, confidentiality, and privacy policies • Collaborate with internal teams (implementation, development, etc.) • Communicate key customer issues to Operations Management as needed Bring Your Passion, Do What You Love. Here's What We're Looking For: • Bachelor's degree in a relevant field or equivalent experience (0-2 years); advanced degree holders may apply with no experience • Basic SQL skills a plus • Understanding of remote support tools and basic networking concepts • Previous experience in software support or delivery (enterprise/mid-sized preferred) • Strong verbal and written communication skills • Excellent organizational skills and attention to detail • Ability to quickly learn new software and technologies • Customer service experience preferred; must demonstrate a respectful and helpful approach • Troubleshooting experience is a plus • Knowledge of banking practices is helpful This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. SUMMARY Q2 is seeking a Fraud Analyst. This role is responsible for identifying, investigating, and preventing fraudulent activities across our platforms. The ideal candidate will work closely with other fraud and risk, and product owners on the team to accomplish this, and educate internal and external stakeholders around card fraud management best practices, and consulting them on fraud management processes and capabilities. This individual is passionate about fraud, scrappy, driven, and a great problem solver. They will be responsible for monitoring financial activities, identifying suspicious patterns, and investigating and working to prevent potential fraudulent card transactions for Stakeholders. The individual will use data analysis techniques to detect and prevent first and third-party debit & prepaid card fraudulent activity aiming to safeguard stakeholders from financial losses and reputaitonal damage by building rules and follow-through activities against perpetrators; key tasks include reviewing transactions, customer data, and accounting documents to identify anomalies, reporting suspicious activity to relevant parties, and developing strategies to mitigate future fraud risks. RESPONSIBILITIES • Subject matter expertise for card-based risk and fraud prevention- related activities • Play an active role in card fraud prevention activities; which will include writing fraud rules, working with our card payment partners to have fraud rules written, and/or consulting with internal and other external stakeholders to ensure their rule writing efforts are effective • Educate internal and external stakeholders on card fraud management best practices, and how to effectively use our partner fraud tools and reporting. • Evaluation of existing and potential tools and processes to enhance detection/prevention, monitoring strategy performance, and reporting on overall fraud losses. • Reconcile key performance and risk metrics and condense/summarize stakeholder performance for our Executives and Partners. • Focus on driving stakeholder reductions in fraud losses through working internally and with partners and vendors for development of effective model management, analytics, and reporting • Own documentation efforts around fraud product and strategies we implement on behalf of internal and external stakeholders • Build strong relationships with our business partners, and internal and external stakeholders • Research industry and technology trends, review professional publications within each supported vertical market, and identify new best practices. EXPERIENCE AND KNOWLEDGE • A minimum of 5-7 years of relevant experience in card product management, card processing or card risk management with a Bachelor's in Business, Management, Engineering, CS, or related field; or an advanced degree with 3 years of experience of experience; or equivalent work experience. • Previous experience with card risk management systems preferred, with Visa and Visa DPS risk tools experience highly preferred • Previous risk management or financial services, card payment processing, or fintech experience highly preferred • Strong teamwork, organization, and problem resolution skills • Excellent verbal, written, presentation and interpersonal skills • Strong process management capabilities, demonstrated ability manage fraud on card programs at scale • Self-starter with proven ability to deliver results with minimal assistance is a must • Highly determined and driven to achieve results with a clear track record of doing so • Detail oriented with an eye for data analysis, high level of accuracy when reviewing financial data and investigating suspicious activity • An effective communicator that can align internal and external stakeholders This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness * Hybrid Work Opportunities * Flexible Time Off * Career Development & Mentoring Programs * Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents * Community Volunteering & Company Philanthropy Programs * Employee Peer Recognition Programs - "You Earned it" Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. We're looking for an AI Application Developer to join our engineering team in Austin. In this role, you'll help build next-generation intelligent applications that bring real business impact. You'll work in a small, collaborative team where you'll take on meaningful responsibilities, solve complex problems, and grow your skills quickly. This is a great opportunity for someone who is passionate about software development, curious about emerging technologies, and eager to apply AI tools in everyday engineering work. What You'll Do Build and maintain AI-enabled applications using modern programming languages. Integrate large language models (LLMs), APIs, and cloud services into production systems. Explore and adopt new AI tools to improve productivity and application performance. Collaborate with teammates to translate business needs into technical solutions. Solve challenging problems by prototyping, testing, and delivering production-ready software. Contribute to discussions on system design, architecture, and best practices. What We're Looking For Typically requires a Bachelor's Degree and 5+ years of experience. Strong programming skills in at least one modern language (Our stack is mostly Python and TypeScript but demonstrated mastery of any language is fine). Deep experience using AI tools in the software development process. A growth mindset: adaptable, curious, and eager to learn. Demonstrated ability to take on complex, unfamiliar problems and drive them to resolution. Nice to Have Experience with LLM frameworks (LangGraph, Dspy, Autogen, etc.). Familiarity with cloud platforms (AWS, GCP, or Azure). Knowledge of containers and deployment (Docker, Kubernetes, ECS). Database skills (SQL/NoSQL). Understanding of identity and authentication systems (OAuth, SSO, Okta). This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 is seeking an experienced Senior Product Marketing Manager to define and drive go-to-market success for our Innovation Studio and partner ecosystem. In this role, you will shape how Q2 tells the story of innovation and how financial institutions (FIs) can leverage Q2's open platform and ecosystem of fintech partners to create differentiated experiences, accelerate digital transformation, and deliver more value to their account holders. This position is ideal for a strategic marketer with a deep understanding of B2B SaaS, financial services, and fintech ecosystem-driven innovation. You will translate complex technology partnerships into compelling market narratives, drive launch strategies for ecosystem solutions, and enable internal and external teams to execute effectively. A Typical Day: Go-To-Market Strategy (Set the Strategy) Develop a holistic understanding of the Innovation Studio portfolio, Q2's fintech partner ecosystem, and how they align to financial institution needs and market opportunities. Partner with Line-of-Business Product Marketers, Product Management, Strategic Partnerships, and Engineering teams to shape ecosystem strategy by validating concepts, defining joint value propositions, and ensuring alignment between partner capabilities and customer demand. Define annual product marketing priorities for Innovation Studio and ecosystem solutions, informed by market trends, customer insights, and Q2 business objectives. Build adaptable go-to-market frameworks, including launch plans, value messaging, and partner positioning, that support both Q2-built and partner-integrated solutions. Messaging and Positioning (Tell the story) Own the overarching narrative for Q2 Innovation Studio, focusing on how it empowers FIs to innovate faster through open APIs, SDKs, and partner collaboration. Develop clear, outcome-based value propositions that connect ecosystem capabilities to FI challenges such as new account opening, fraud prevention, SMB enablement, and payments innovation. Craft messaging frameworks that differentiate Q2's ecosystem approach from competitors and communicate the combined value of Q2 and partner offerings. Maintain a deep understanding of the competitive and regulatory landscape to refine messaging and uncover new positioning opportunities. Marketing Execution (Bring it to the masses) Lead ecosystem-related product and partner launches across digital, event, PR, and content channels, ensuring clarity of story and consistency across audiences. Collaborate with demand generation and campaign teams to translate Innovation Studio strategies into effective programs that drive engagement, pipeline, and adoption. Partner with corporate communications and thought leadership teams to amplify Q2's ecosystem innovation story across owned and earned media. Track and report on go-to-market performance, providing insights that shape future investment and positioning decisions. Enable & Educate (Activate the sales engine) Create and maintain enablement materials such as playbooks, customer presentations, and value frameworks that help internal teams articulate the value of Q2's partner ecosystem. Partner with the Sales Center of Excellence to ensure ecosystem and partner-integrated solutions are effectively represented in training, demos, and competitive positioning. Equip cross-functional teams with clear, differentiated messaging for partner-led and co-innovation opportunities. Bring Your Passion, Do What You Love. Here's What We're Looking For: Strategic and Experienced: Typically requires a Bachelor's degree in (relevant degree) and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience. Industry Expert: Deep understanding of the banking and financial services industry, with specific expertise in fraud and risk management. Skilled at audience segmentation, persona development, and crafting differentiated messaging. Analytical and Data-Driven: Proven ability to measure and communicate ROI, analyze performance metrics, and use data to optimize strategy. Tech-Savvy: Proficient in productivity and marketing tools (Microsoft Office, Salesforce, Gong, Seismic, etc.). Exceptional Communicator: Strong writer, dynamic storyteller, and confident presenter-capable of influencing at all levels. Collaborative Partner: Excels in cross-functional environments and thrives in collaboration with product, sales, and marketing teams. Customer-Obsessed: Deep empathy for FI customers-their challenges, needs, and opportunities - and a relentless focus on representing their voice across all initiatives. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. As an Application Security Engineer, you will play a critical role in safeguarding the security of our software products and development lifecycle. This role focuses on managing and optimizing code scanning tools, identifying vulnerabilities, and ensuring secure coding practices are embedded into every stage of software development. You will collaborate with engineering teams to provide actionable security guidance, design metrics to measure security effectiveness, and create strategies to continuously improve application security. By integrating cutting-edge tools and techniques, you will ensure that our applications meet the highest standards of security and resilience, ultimately protecting the organization and its users from emerging threats. Key Responsibilities Manage and optimize code scanning tools (e.g., SAST, DAST) to detect and remediate security vulnerabilities. Provide security guidance and best practices to engineering teams throughout the software development lifecycle. Design, maintain, and report on application security metrics and dashboards to track progress and effectiveness. Perform security assessments, including threat modeling and architecture reviews for new features and applications. Collaborate with DevOps and CI/CD teams to integrate security tools seamlessly into development pipelines. Stay up-to-date on the latest security threats, vulnerabilities, and remediation strategies to evolve application security practices. Deliver secure coding training and resources to engineering teams to foster a security first culture. Own and lead the Security Champions program to drive secure practices and cross-functional engagement. Things You Will Need to Be Successful in This Role Typically requires a Bachelor's degree in a technical field such as Computer Science, Information Security, Information Technology or equivalent experience and may require up to 2 years of related experience; or an advanced degree without experience. Proficiency with code scanning tools (e.g., SAST, DAST) Deep understanding of secure coding practices and standards (e.g., OWASP Top Ten). Hands-on experience with programming languages such as Python, Java, JavaScript, or C#. Familiarity with CI/CD pipelines and integrating security tools into DevOps workflows. Strong analytical skills to interpret scan results and prioritize remediation efforts. Certifications (Preferred): CSSLP or relevant security certifications. Excellent communication and collaboration skills to work effectively with cross-functional teams. A proactive and detail-oriented mindset to identify and mitigate risks early in the development lifecycle. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 is seeking a Business Consultant to work closely with Implementation Engineers, Project Managers, and Client Project teams to achieve successful configuration and deployment of Q2's Risk & Fraud Management Software Solutions, primarily Positive Pay. This individual will provide subject matter expertise as a member of a multiple concurring Q2 implementation project teams, reporting to an Implementations Delivery Manager. You will develop and deliver best practices in both technical and non-technical/business aspects of a project. The Business Consultant evaluates and executes upon any deficits in execution detail so that both the client and Q2 teams meet and exceed delivery expectations. Typically involves interaction with sales, hosting, product, development, and other members of cross-functional teams. May communicate in various forms to Q2 and Client, including Executive level staff. These types of communication can include emails, presentations, formal and informal ad hoc meetings, ranging from consultative recommendations, setting expectations, developing requirements and participating in troubleshooting. A Typical Day: Acts as subject matter expert in Centrix product features and functionality Analyses customer's business and makes recommendations Develop and deliver best practices and proper product implementation execution Assesses project risks and builds mitigating strategies Acts as a liaison and manages expectations related to timing, functionality and back-office requirements needed to support a successful go live Works with Product and Engineering to ensure suggested solutions are feasible, assists with building requirements and solution design where applicable Guides other Implementation resources in areas of product expertise, case resolution, client communication and process improvement Leads case management and timely issue resolution by facilitating case reviews Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Helps to oversees testing and case resolution Bring Your Passion, Do What You Love. Here's What We're Looking For: Typically requires a Bachelor's degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience. Familiarity with enterprise software deployment architecture and methodologies Knowledge of effective business requirements practices and support methodologies Strong written and oral communication skills, excellent people and teamwork skills Ability to convey technical concepts to business-oriented banking project teams, including Senior Management, and interact with technical internal resources Remains calm, diplomatic and cooperative under stressful conditions Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment Promotes a strong sense of urgency and enthusiasm for reaching goals and meeting deadlines Passion for improving processes and a commitment to customer satisfaction Financial Services and enterprise software experience preferred Ability to travel up to 30% of the time This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Job At-A-Glance The Summer Internship Program runs May 26 - August 14 for 12 weeks, offering paid, full-time positions (40 hours per week). You'll gain hands-on experience in digital marketing within a company leading innovation in digital banking technology. Interns will join a vibrant professional environment with networking opportunities, career development workshops, and the chance to present their work to the Executive Leadership Team. This position is hybrid, requiring three days per week in the Austin office (or nearby area). A Typical Day As a Marketing Intern, you'll help shape Q2's brand presence through creative campaigns, market research, and content initiatives that connect financial institutions and communities. Examples of past intern projects include: Supporting digital and social campaigns to increase brand visibility. Developing content for blogs, newsletters, and social media channels. Conducting market research to identify growth opportunities. Assisting with event planning and promotional campaigns. What You'll Do Create and publish marketing content across multiple channels. Analyze campaign metrics and audience engagement data. Support the coordination of events and webinars. Collaborate cross-functionally with creative and communications teams. What You'll Bring Pursuing a degree in Marketing, Communications, or Business. Excellent writing and storytelling skills. Familiarity with marketing automation tools (e.g., HubSpot, Google Analytics). A passion for creativity and brand development. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking an ambitious and adaptable Software Developer experienced in the ins and outs of development in a team setting. As part of our Engineering Development group based in Austin, TX, you will be working individually and collaboratively to develop, implement, and support custom solutions through fast-paced, dynamic projects involving components at every level of the Q2 platform to extend its functionality to meet our clients' unique needs. Our ideal candidate is someone with a self-motivated tinkering spirit and who is comfortable diving into professional development life while rapidly learning to engineer solutions using a mix of open technologies and our own proprietary framework. A Typical Day: Design, implement, integrate, and test software solutions of moderate complexity comprised of Windows- and Linux-based front-end and back-end components that interact with end users and integrate with internal and external services Work individually and collaboratively to deliver solutions in live production systems Support, maintain, and resolve problems for custom features in live production systems, with occasional on-call availability Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Assist and mentor teammates to provide technical leadership and evangelize best practices Bring Your Passion, Do What You Love. Here's What We're Looking For: Typically requires a Bachelor's degree in Computer Science or a related field and a minimum of 2+ years of related experience; or an advanced degree in Computer Science or a related field with no experience; or equivalent related work experience Proficiency in Golang or C# Backend development experience Passion for applying good design principals while exercising pragmatism to keep deadlines Experience in all aspects of the software development life cycle Experience engineering software in a service-oriented architecture Experience with observability solutions and methodologies preferred Strong analytical and problem-solving skills Effective communication skills Experience contributing in an Agile development environment Good interpersonal skills Occasional availability for on-call/emergency support Ability to work flexible hours when necessary for deadlines and off-hours releases Experience in core integrations a plus This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: The focus of the Senior Income Tax Accountant is to be responsible for the maintenance and preparation of all aspects of the organization's federal, state, local, and international tax compliance. The Senior Income Tax Accountant should be familiar with a variety of tax related concepts, practices, and procedures globally. This position reports to the Director, Global Taxation. A Typical Day: Demonstrate advanced level knowledge and understanding of global corporate income taxes, including ASC 740 accounting for income taxes Assist in collecting and delivering data to outsourced third-party compliance providers for global income tax provision reporting and return preparation Perform detailed reviews of draft income tax filings prepared by external advisors Prepare quarterly tax provision entries as part of the tax accounting process Prepare quarterly estimated tax calculations and facilitate timely payments Research complex issues and communicate findings to relevant stakeholders Lead responses to tax notices and manage resolutions Track and summarize developments in federal, state, and international tax legislation Collect supporting documentation for tax audits conducted by various tax authorities, including coordination with external advisors and internal stakeholders Support the development and mentorship of local and international tax staff Identify and implement process improvement initiatives within tax operations Maintain clear documentation of procedures and processes for all tax-related functions and ensure adherence to internal controls and SOX compliance Assist with outsourced indirect tax compliance, including: Maintain working knowledge of US and international indirect tax compliance Collect information for property tax compliance Process miscellaneous tax payments as needed Prepare and submit applications/renewals for business and sales tax licenses Bring Your Passion, Do What You Love. Here's What We're Looking For: Bachelor's degree in Accounting or related field, with a minimum of 8 years of relevant experience, or an advanced degree with 6 years of experience - preferably within the software or SaaS industry CPA or EA certification (or active candidate) is preferred Intermediate to advanced proficiency in Microsoft Excel Experience with NetSuite (Oracle) and tax provision software, such as CorpTax, OneSource, or Bloomberg Tax Provision (formerly known as Prodigy), and ability to evaluate process automation opportunities Proven experience with account reconciliations along with strong analytical and problem-solving skills Ability to work independently, prioritize tasks effectively, and meet deadlines in fast-paced environment Strong work ethic with a focus on accuracy and attention to detail Inquisitive mindset with a desire to continuously learn new skills, tools, and processes This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements