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  • Relationship Development Specialist

    Q2 Software 4.3company rating

    Q2 Software job in Austin, TX

    As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. SUMMARY The Q2 Sales Team is looking for a highly motivated Relationship Development Specialist to develop new business and manage relationships with community financial institutions in an assigned region. If you have great people skills, a proven track record in cold-calling and high energy, this is the position for you! RESPONSIBILITIES • Prospect for new business via phone, email, and marketing campaigns • Qualify inbound leads, leads from digital campaigns, tradeshows, and referrals • Identify and understand prospect needs via detailed discovery meetings • Align FI needs/goals with Q2 solutions to drive optimal value • Participate in marketing events and trade shows • Update and ensure Salesforce database accuracy • Assist Regional Sales Managers with pricing proposals, product demonstrations, and prospect follow up • Create, maintain, and deliver on strategic territory management plan • Maintain relationships with existing customers, prospects and partner vendors • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to EXPERIENCE AND KNOWLEDGE • Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree with 1+ years of experience; or equivalent work experience. • Understanding of and successful experience with complex sales process a plus • Strong sales, presentation, and negotiation skills a plus • Effective verbal and written communication skills • Ability to prioritize and manage time efficiently • Ability to work well in a team environment and interact effectively with marketing, sales operations, and sales team members • Strong computer skills; proficient in all Microsoft Office solutions • Prior Salesforce.com experience a plus • Experience working in a highly autonomous and impact-driven environment This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements
    $71k-103k yearly est. Auto-Apply 17d ago
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  • Regulatory Compliance Analyst

    Q2 Software 4.3company rating

    Q2 Software job in Charlotte, TX

    As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: The Regulatory Compliance Analyst role focuses on overseeing AI Governance and Third-Party Risk Management, supporting compliance and risk activities, handling regulatory and policy tasks, and advising on compliance risks. The role also involves preparing materials for key governance committees and collaborating with leadership to enhance business, IT, risk, and compliance processes. A Typical Day: Works with management within Compliance, Risk, Product, Operations, IT, and Security to design effective and efficient compliance related controls primarily related to Artificial Intelligence governance and third-party risk management. Supports day-to-day Artificial Intelligence risk management oversight activities. Conducts risk assessments on third-party vendors for TPRM Program. Provides regulatory exam support. Provides compliance support for payments related regulations / requirements. Performs and facilitates various assessments based on FFIEC IT Booklets, SOC 1, and SOC 2 requirements. Evaluates effectiveness of control design and effectiveness to meet compliance requirements. Performs compliance reviews at the request of management for updates to business processes or new product initiatives. Assists with client audit activities for large enterprise clients. Supports the creation and management of meeting materials for the AI Ethics Committee, Enterprise Risk Oversight Committee, and the Risk and Compliance Committee of the Board of Directors. Bring Your Passion, Do What You Love. Here's What We're Looking For: Typically requires a Bachelor's degree in Business Administration, Computer Science, or Mathematics and a minimum of 2 years of related experience; or an advanced degree; or equivalent related work experience. Excellent understanding of various banking compliance requirements (e.g., EU AIA, FFIEC, FRB, OCC, FDIC, CFPB, ACH, and NACHA regulations and guidance). Strong program management skills with strong presentation development and delivery skills. Excellent time management and organizational skills. Strong work ethic with high degree of accuracy and attention to detail. Strong skills in negotiating, relationship building, problem solving, and timely problem escalation. Certified Regulatory Compliance Manager (CRCM), Nacha Accredited ACH Professional (AAP) or similar preferred. Strong knowledge of BSA / AML / CFT, and fraud controls preferred. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements
    $53k-81k yearly est. Auto-Apply 60d+ ago
  • RPA Automation Developer/Lead

    United Software Group Inc. 3.7company rating

    Irving, TX job

    Installation & Support and Configuration Automation Anywhere (A360 ) application server Creating new On-board in Automation Anywhere in BOT Off-boarding bots in Automation tool Tomcat installation and configuration and DB setup in Tomcat Create Load balancer in Cas tool for configuring Automation and Apian tolls Support IIS Web Server Security and Application security configuration Support application team in setting up NDM, HSM, Luna, monitoring Service start / stop Decommission of services Create CMP's for certificate renewal and new request for cert Test, deploy, integrate, deploy, manage support application availability troubleshooting for Application not Responding, deployment failures & If required any further analyses reach to L4 for further analysis. Installation and Support, configuration in Appian Application Installation and Support, configuration in Boardwalk Application Knowledge of VM Horizon platform. Incident and problem management Receive escalation from L2 Create and track problem records with Problem management and close it within SLA Lead thorough root cause analysis and facilitate engagement from all L4 teams Review of all major tickets to determine areas of efficiencies and improvements. Incident management including root cause analysis. Raising Cases and provide logs/basic information to vendor for issues
    $73k-94k yearly est. 1d ago
  • Sr. CRM Account Executive

    Servicenow, Inc. 4.7company rating

    Addison, TX job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Solution Sales Manager will oversee market success of ServiceNow's Customer Workflows products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. **What you get to do in this role: ** The Solution Sales Manager supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. + Support territory strategy and planning to improve vertical agreement, account use case targeting and execution + Provide input to AE during the account planning process based on territory strategy and recommendation + Ensure recommendation to territory strategy and account planning is aligned with Now Value principles + Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. + Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model + Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle + Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes + Champion diversity and belonging to contribute to an open and inclusive environment **To be successful in this role you have:** + 7+ years knowledge on return on investment of specialty solutions area to lead solution win + Experience as an AE, or in alternative sales/ customer service role + Understanding of business sales processes + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + Highly prefer location in Dallas, travel required: 30-50% **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $147k-208k yearly est. 11d ago
  • Sr Mgr, Management Consulting-Manufacturing

    Servicenow 4.7company rating

    Austin, TX job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Sr. Manager of Customer Success will be responsible for developing and maintaining a portfolio of Customer Success (CS) accounts and developing a team of Customer Success Executives (CSEs), Platform Architects (PAs) and Customer Success Managers (CSMs) across ServiceNow's Customer Success Clients. The Sr. Manager will develop senior executive relationships across the portfolio of accounts as well as with ServiceNow sales and partner leadership. The overriding objective for the Sr. Manager will be to drive Customer Outcomes at these managed accounts leading to client's product adoption, renewals, and expansion of ServiceNow offerings with the account. * Lead/contribute to business planning for their respective CS vertical / sub-vertical aligned with the company's overall strategic direction * Manage/oversee the operational aspects of the CS portfolio delivering high customer satisfaction metrics, Quality Assurance, and profitability for the portfolio of accounts * Manage and grow a team of SAs, PAs and CSMs, responsible for inspiring, growing, guiding, and mentoring your team * Develop strong executive relationships with senior level customer leaders, sales leaders, and ecosystem partners * Support customer success pre-sales activities in collaboration with our commercial teams * Drive a high rate of CS renewals and upsells within the portfolio of accounts * Contribute thought leadership to customer success methodology and innovation with emphasis on industry specific IP for Professional Service customers Qualifications Industry Expertise * Familiarity with healthcare and/or life sciences ecosystem, including payer, provider, and/or pharmaceutical/life sciences workflows. * Familiarity with regulatory environments (e.g., HIPAA, FDA, GxP) and their impact on technology adoption. Customer Success Leadership * 5+ years of experience in customer success, account management, or client services, with at least 3 years in a leadership or people management role. * Strong track record of improving customer retention, product adoption, and satisfaction. * Skilled in developing and scaling customer success frameworks (QBRs, success plans, renewals, Downsell mitigation and upsell motions). Strategic & Operational Acumen * Ability to translate customer goals into measurable outcomes aligned with product capabilities and business value. * Comfortable with data-driven decision-making, including usage data, customer health scores, and KPIs. * Experience collaborating cross-functionally with sales, product, marketing, and support teams. Relationship Management * Proven ability to build trusted advisor relationships with senior stakeholders (e.g., CIOs, CMIOs, R&D leaders). * Skilled at managing complex customer environments with multiple stakeholders and competing priorities. * Strong executive presence and communication skills for internal and external engagements. Technical Aptitude * Familiarity with cloud platforms (e.g., ServiceNow, Salesforce, AWS) and their role in healthcare/life sciences transformation. * Ability to understand technical workflows and communicate value to both technical and non-technical audiences. Change & Transformation Mindset * Experience supporting customers through digital transformation or large-scale implementations. * Comfort navigating change management and driving adoption in regulated, risk-averse environments. Qualifications Qualifications Industry Expertise * Familiarity with healthcare and/or life sciences ecosystem, including payer, provider, and/or pharmaceutical/life sciences workflows. * Familiarity with regulatory environments (e.g., HIPAA, FDA, GxP) and their impact on technology adoption. Customer Success Leadership * 5+ years of experience in customer success, account management, or client services, with at least 3 years in a leadership or people management role. * Strong track record of improving customer retention, product adoption, and satisfaction. * Skilled in developing and scaling customer success frameworks (QBRs, success plans, renewals, Downsell mitigation and upsell motions). Strategic & Operational Acumen * Ability to translate customer goals into measurable outcomes aligned with product capabilities and business value. * Comfortable with data-driven decision-making, including usage data, customer health scores, and KPIs. * Experience collaborating cross-functionally with sales, product, marketing, and support teams. Relationship Management * Proven ability to build trusted advisor relationships with senior stakeholders (e.g., CIOs, CMIOs, R&D leaders). * Skilled at managing complex customer environments with multiple stakeholders and competing priorities. * Strong executive presence and communication skills for internal and external engagements. Technical Aptitude * Familiarity with cloud platforms (e.g., ServiceNow, Salesforce, AWS) and their role in healthcare/life sciences transformation. * Ability to understand technical workflows and communicate value to both technical and non-technical audiences. Change & Transformation Mindset * Experience supporting customers through digital transformation or large-scale implementations. * Comfort navigating change management and driving adoption in regulated, risk-averse environments. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $117k-171k yearly est. 2d ago
  • Content Design Intern

    Teradata 4.5company rating

    Austin, TX job

    **Our Company** At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **Our Internship Program** Our Internship Program Our summer internship program lasts 10-12 weeks beginning in May or June and ending in August or September. We are seeking a content design intern to support our team in creating clear, engaging content across AI-powered products and user interfaces. This is a hands-on learning opportunity where you'll contribute to real projects while gaining experience in both traditional and emerging AI content design. **The Teradata Product Content Team** The product content team is part of the Teradata Product organization, and we work across Teradata to plan for, design, and deliver: + Content for UI, UX, and agentic experiences within the product + Technical content strategy and documentation about the product We focus on simplifying technical experiences and crafting simple, useful content that helps customers get value from Teradata's data analytics tools. We collaborate with product managers, product architects, engineers, user researchers, product designers, content strategists, and design technologists. We offer a fast-paced, flexible, fun environment where you will have the opportunity to work on meaningful projects and face new challenges every day. The Teradata culture isn't just about one kind of person. So many individuals make up who we are, making us that much more unique. This is what sets apart the dynamic, diverse, and collaborative environment that is Teradata. **What You'll Do** + Contribute to the development of generative and agentic AI experiences by designing structured content, system prompt, conversation flows, building prompt libraires, and analyzing interactions and user feedback. + Design the Teradata product experience with deliverables such as journey maps, user flows, research/testing plans, UI microcopy such as labels, messages, in-product help, and error messages. + Work in a team of fellow content designers and technical content strategists to understand how and when content appears and how it can be improved throughout the customer's experience with Teradata. **What Makes You a Qualified Candidate** + Experience in Gen AI, content design, UX writing, content strategy, or a related communications or design field, with a portfolio demonstrating strong product writing fundamentals and the ability to translate complexity into clear and simple language + Empathy and the ability to understand and connect with user needs and jobs to be done + Curiosity about AI-driven product experiences, and an eagerness to learn through feedback, iteration, and experimentation in collaboration with engineering, design, and product partners + Familiarity with Figma and AI agent builder tools is a plus. **What You'll Bring** Must be enrolled in a bachelor's, master's, or PhD degree program in a relevant field such as communications, design, UX, HCI, psychology, computer science, or similar, with a graduation date between December 2026 and June 2027. **Why We Think You'll Love Teradata** We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. \#LI-OC1 Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. Pay Rate: 0.0000 - 0.0000 - 0.0000 Hourly Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: **************************************************
    $57k-73k yearly est. 34d ago
  • Enterprise Account Executive

    UKG 4.6company rating

    Austin, TX job

    With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG is seeking a highly motivated Enterprise Account Executive, who will be responsible for net-new logo sales in our S&D West business segment. While each AE owns a few upsell accounts, this is a true Hunter role. If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and arm them with the best products, support personnel, and tools to ensure long-term success with us. Now it's your turn for an opportunity to build your sales legacy: we are expanding our sales force and are looking for the very best to represent UKG. **About You:** - 5-7+ years proven success selling cloud/SaaS solutions to C level. HRMS/Payroll experience a strong plus. - Consistently exceed a $2 Million+ quota - 3+ years selling complex deals over $800K in ARR - Demonstrated experience building a territory and pipeline from scratch - Consistently execute a thoughtful, strategic sales process including internal business partners and executive engagement. Challenging? Yes! UKG expects a lot of our AE's and we provide a lot for our reps to succeed: - Tenured management who are skilled at guiding highly successful sales personnel - Seasoned Application Consultant team to assist with proposals, RFPs, and demos - Expert Technical Sales Support - Highly reference-able customer base with 96% customer retention with our hosted SaaS solution - Solid Sales Operations and Legal staff focused on helping process and close contracts quickly - Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products - Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits - Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes - A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. **Travel Requirement:** - 30-40% **Where We're Going:** UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! **Pay Transparency:** The base salary range for this position is $140,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of an industry leading total compensation package. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** . **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View **The EEO Know Your Rights poster (************************************************************************************************** ** UKG participates in E-Verify. View the E-Verify posters **here (******************************************************************************************** . ** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $140k yearly 60d+ ago
  • Principal Technical Consultant, Data & Integrations Specialist, Platform Products Expert Implementation Services

    Servicenow 4.7company rating

    Austin, TX job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Team The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, Data & Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers and configuring ServiceNow Data architecture & Integrations based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures using ServiceNow's Workflow Data Fabric capabilities to support AI solutions on the platform. What you get to do in this role: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * Devising and reporting on integration development plans and strategies. * Implement robust and innovative architectures that leverage the full potential of ServiceNow's Workflow Data Fabric to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives. * Developing asynchronous messaging architectures, rule-based systems, and network architectures. * Coordinating activities with other developers to ensure that integration projects are completed on time. * Formulating strategies and designing architectures for systems integrations. * Ensuring that best practices in integration processes are followed by the organization. * Act as an SME to solve complex user issues related to Integrations solutions. * Checking and correcting conflicts in data configurations and overlaps. * Maintaining the integrity and smooth functioning of the company's integration architecture. * Analyzing and improving current system integrations and migration strategies. * Identifying, debugging, and advising on system errors or architecture issues. Qualifications To be successful in this role, we need someone who has: * At least 8 years of configuration/development experience for complex, highly capable, integration technologies * Maintain at least 2 ServiceNow mainline CIS certifications * Maintain ServiceNow Certified Application Developer (CAD) certification * Extensive experience with Integration Technologies (Web Services (REST, SOAP, JSON), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies * Act as a technical lead on any engagement * Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems * Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations) * Strong Javascript skills with practical experience * Extensive technical expertise in data engineering, with practical experience in data ingestion tools, ETL processes, data modeling, storage solutions such as relational and NoSQL databases, and analytics platforms. * Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies * Connect chat, agent chat, and virtual agent configuration and design experience * Experience with Self Hosted implementations and/or Domain Separation is a plus * Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment * Proven team builder with the ability to mentor and develop talent * Analytical and problem-solving abilities * A keen eye for detail and the ability to spot and fix errors in complex code * Ability to perform tasks independently * Good presentation and report-writing skills * Up to 30% travel annually Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
    $93k-119k yearly est. 60d+ ago
  • VP, GM Products, AI and Core Platform

    Teradata 4.5company rating

    Austin, TX job

    **Our company:** At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers' customers to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You Will Do:** As the VP/GM Products Core Platform and AI, you will serve as a strategic and customer-facing leader who drives the vision, execution, and growth of Teradata's cloud and knowledge platform portfolio. Acting as a "mini-CEO," you will operate with end-to-end accountability across strategy, pricing, partnerships, and product ecosystem management. You will engage directly with market buyers and enterprise customers to translate buyer needs into product outcomes, ensuring Teradata drives business success and growth in a market that remains competitive with data and AI platforms such as Databricks, Google BigQuery, Oracle, and Microsoft. You will balance strategic foresight with operational rigor-building scalable product roadmaps while delivering measurable results in-market. This includes guiding pricing strategy, shaping ecosystem and partnership initiatives, and ensuring product-market fit through continuous customer feedback and competitive analysis. You will also help shape and influence Teradata's AI-driven future, identifying opportunities where innovation and execution can accelerate value creation. In addition to leading product management, you will serve as General Manager for Teradata's core business, enabling field teams and driving annual recurring revenue (ARR). You will define and execute strategy for Teradata's Core and AI business, including build/buy/partner decisions, and lead the operationalization of packaging, pricing, and ecosystem strategies. **Who You Will Work With:** You will report directly to the EVP & Chief Product Officer and serve as a key member of the Product Leadership Team. In this role, you will collaborate closely across the organization to align product execution with corporate strategy. + **Engineering & AI:** Partner with engineering leadership to define technical priorities and ensure products deliver customer value at scale. + **Go-to-Market (GTM):** Work with sales, marketing, and customer success to align product vision with commercial execution and market adoption. + **Product Strategy & Pricing:** Lead efforts with pricing, portfolio strategy, and ecosystem/partnership teams to strengthen competitive positioning. + **Executive Leadership:** Operate with a general manager mindset, managing investments, influencing budget allocations, and reporting business outcomes to the C-suite and Board. You will also engage externally with enterprise customers, partners, and industry influencers, representing Teradata as a thought leader in cloud data platforms, analytics, and AI. **What Makes You a Qualified Candidate:** + Hands-on experience developing agentic AI systems and successfully bringing agent-driven solutions from concept to market. + 10+ years of progressive experience in technology leadership, including at least 10 years in product management of data platforms, analytics, or adjacent enterprise technologies. + Proven track record leading global product management organizations in complex B2B environments. + Deep technical knowledge of cloud databases, analytics platforms, and AI/ML ecosystems. + Experience engaging directly with enterprise customers, including in technical and business-level discussions. + Successful history of competing against or partnering with companies such as Databricks, Google BigQuery, Oracle, Microsoft, or similar. + Demonstrated success developing pricing strategies, ecosystem partnerships, and GTM enablement. + Strong financial and operational acumen, with experience managing budgets, trade-offs, and phased investment models. + Ability to operate with independence and accountability, driving outcomes in high-growth and rapidly evolving markets. **What You Will Bring:** + **Visionary Thinking** : Ability to anticipate market shifts, identify opportunities, and set a bold strategic agenda. + Customer-Centricity: Passion for understanding enterprise customer needs and shaping products that drive measurable business outcomes. + **Leadership Excellence:** Inspirational leadership that develops, scales, and retains top product management talent. + **Operational Discipline:** Ability to move from vision to execution, delivering results with urgency, detail, and precision. + **Partnership Orientation:** Experience building and managing strategic partnerships across ecosystems and alliances. + **Resilience & Adaptability:** Comfort navigating ambiguity and change, thriving in fast-moving environments. + **Collaborative Influence:** High EQ, trusted cross-functional partner, and skilled communicator at executive and board levels. + **Innovation Mindset:** Courage to take risks, explore new ideas, and drive transformative change across products and markets. + **Technologist:** Deeply technical with the ability to influence industry direction and collaborate effectively with product, engineering, and sales. + **Business Acumen:** Strong understanding of business dynamics and customer relationships, with a proven ability to build and expand strategic engagements. **Why we think you will love Teradata:** We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. \#LI-CP2 Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. Pay Rate: *********** - *********** - 395100.0000 Annually Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: **************************************************
    $153k-242k yearly est. 60d+ ago
  • Senior Principal Data Engineer

    UKG 4.6company rating

    Austin, TX job

    **Why UKG** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Role** As a Senior Principal Data Engineer within the Enterprise Data & Analytics Office, you will lead the design, evolution, and operational excellence of Nexus, UKG's unified, GCP-based data platform, enabling analytics, AI, and enterprise decision-making at scale. You will translate architectural vision into reliable, scalable, cost-efficient data systems, lead platform modernization efforts, and set the engineering bar for data ingestion, transformation, and operational analytics across UKG. **Key Responsibilities:** Enterprise Data Engineering Leadership - Drive the implementation of standardized medallion architecture (Bronze-Silver-Gold) across all domains. - Establish and enforce engineering patterns for batch, streaming, CDC, and event-driven pipelines. - Drive design patterns for Fact and Dimension modeling, data mesh, and change data capture (CDC). Platform & Pipeline Excellence - Design and evolve scalable data pipelines using GCP-native services (BigQuery, GCS, Composer, Pub/Sub, Dataflow) and Databricks (Delta Lake, DLT). - Ensure platform reliability, performance, and scalability for petabyte-scale analytics workloads. - Lead engineering decisions around partitioning, clustering, query optimization, and cost controls (FinOps). - Own observability standards (freshness, SLAs, error handling, monitoring). Engineering Standards, Quality & Governance - Define and enforce engineering standards for data quality, testing, CI/CD, and production readiness. - Implement automated data quality frameworks, lineage, and metadata integration in partnership with Data Governance and Architecture teams. - Ensure all pipelines meet SOX, security, and auditability requirements. - Partner with Architects to ensure engineering implementations align to enterprise reference architectures. Cross-Functional Delivery & Influence - Partner with Product Managers, Product Owners, Architects, and Analytics leaders to deliver high-impact data capabilities. - Act as the technical escalation point for complex production issues and platform risks. - Influence roadmap decisions by balancing technical feasibility, delivery velocity, and long-term sustainability. - Support ESE Agile delivery by enabling architecture runway and reducing technical blockers. Mentorship & Organizational Impact - Mentor Principal, Senior, and Mid-level Data Engineers, raising the overall engineering maturity of the organization. - Lead by example through design reviews, code reviews, and engineering forums. - Build reusable frameworks, libraries, and accelerators that scale engineering productivity. - Foster a culture of ownership, quality, and continuous improvement. **Basic Qualifications:** - 15+ years of experience in data engineering, data platforms, or large-scale analytics systems. - Proven leadership delivering enterprise-scale data platforms and migrations. - Deep hands-on experience large (Petabyte) scale operating data platforms . Technical Expertise - GCP (required): BigQuery, GCS, Cloud Composer, Pub/Sub, Dataflow, Dataform, Dataproc, Dataplex - Databricks: Delta Lake, Delta Live Tables, Spark, Unity Catalog - Strong proficiency in Python, SQL, Spark, and distributed systems - Expertise in data modeling, ELT patterns, CDC, and streaming architectures - Experience supporting AI/ML pipelines, feature stores, and analytics consumption - Strong understanding of Dimensional Modeling, ELT and modern data lakehouse patterns. Leadership & Collaboration - Proven ability to influence without authority across engineering, product, and architecture teams. - Strong communication skills with both technical and executive audiences. - Track record of mentoring senior engineers and leading complex initiatives. **Preferred Qualifications:** - Experience modernizing legacy warehouses and ETL platforms. - Familiarity with Data Mesh execution and domain-aligned data products. - Experience implementing FinOps practices for analytics platforms. - Exposure to AI/ML enablement, feature engineering, or agent-driven analytics. - Google Cloud certifications (Data Engineer, Architect) preferred **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $184,300.00 to $230,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $184.3k-230k yearly 9d ago
  • Senior Director, Technical Recruiting

    Servicenow, Inc. 4.7company rating

    Addison, TX job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **What you get to do in this role:** The Senior Director, Talent Acquisition is responsible for designing and executing an industry-leading technical recruiting strategy that proactively identifies and engages transformative technical talent to support our business priorities. This role will be a core member of our technical talent acquisition leadership team and will provide direct leadership to the Americas-based tech recruiting team while driving global hiring strategy and alignment across one or more technical functions (for example Product, Tech, or Design) As a thought leader and strategic business partner, this leader will work cross-functionally with business leaders, HRBPs, and fellow TA leaders to establish best-in-class recruiting practices, develop high-performing teams, and deliver exceptional outcomes that fuel our growth trajectory. This role requires a dynamic leader who can operate effectively across both direct management and indirect influence models, building enduring relationships with stakeholders globally while transforming recruiting operations into a strategic competitive advantage. **Strategic Leadership** + Develop and implement a global technical recruiting strategy for one or more technical functions (e.g., Product, Tech, Design), closely aligned with business objectives and growth initiatives. + Partner with global TA leadership to establish best-in-class ways of working, driving standardization and innovation across recruiting practices. + Provide indirect and cross-functional strategic leadership across assigned global technical functions, ensuring alignment with tech leaders and HRBPs worldwide. + Establish domain-specific talent acquisition strategies for assigned regions and business units, translating business needs into actionable recruiting plans. **Direct Team Leadership** + Lead, inspire, and develop the Americas-based professional technical recruiting team, fostering high performance, engagement, and retention. + Coach and upskill recruiters to operate as strategic business partners, elevating their impact and influence across the organization. + Build scalable recruiting systems and processes that support high-volume hiring while maintaining quality and candidate experience. + Drive team performance through clear goal-setting, accountability, and continuous development. + Champion change management initiatives, creating a culture of adaptability and resiliency within the team and broader TA organization. **Operational Excellence** + Establish and optimize processes for candidate discovery and management, integrating demand forecasting and workforce planning in partnership with business and finance partners. + Apply a product mindset to recruiting processes and strategy, thinking and re-envisioning recruiting from an experience-led perspective for both candidates and stakeholders. + Continuously raise the bar for team performance, establishing a high-performance culture driven by excellence, accountability, and continuous improvement. **Technology & Analytics** + Harness technology and analytics to drive recruiting efficiency and best practices, including workforce planning, capacity management, and funnel metrics. + Demonstrate strong interest and ability in leveraging artificial intelligence (AI) to enhance recruiting outcomes, drive innovation, and deliver more effective talent solutions, always with candidate and stakeholder experience at the core. + Utilize data-driven insights to inform strategy, identify trends, and continuously improve recruiting performance. **Cross-Functional Partnership & Influence** + Build consensus and work collaboratively across organizational boundaries, effectively influencing senior stakeholders and business leaders. + Partner with HRBPs and business leaders across assigned technical functions to understand talent needs and market dynamics. + Collaborate with global TA counterparts to ensure consistency, knowledge sharing, and alignment on global talent strategies. + Build strong, collaborative relationships across TA Centers of Excellence (e.g. early-in-career, sourcing, executive recruiting) to ensure clear communication and updates across TA on business developments and maintain strategic alignment. + Serve as a trusted advisor to leadership on technical talent market trends, competitive intelligence, and hiring strategies. **Culture & Talent Development** + Develop recruiting team members into strategic business partners with strong consultative and relationship-building capabilities. + Foster a growth mindset culture within the team, encouraging innovation, learning, and adaptability. + Champion inclusion, and belonging throughout all recruiting activities. **To be successful in this role you have:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 10+ years of progressive experience within recruitment and/or HR functions, including leading technical recruiting teams andpreferredexperience in AI-native organizations or recruiting AI/ML technical talent. + Demonstrated experience building scalable recruiting systems and developing TA organizations into strategic business partners. + Background spanning both large enterprise companies and fast-growth startups, OR experience leading recruiting for new fast-growing business units within large enterprise organizations. + Deep understanding of global technology talent markets, competitive landscape, and leading companies in the sector. + Demonstrated ability to lead both directly and indirectly with strong business partnership and relationship-building skills, proven track record of developing recruiting teams into strategic business partners, and excellent communication skills to gain buy-in from stakeholders across cultures and geographies. + A growth-oriented leader who embraces change, thrives in dynamic environments, and exemplifies being customer-obsessed, collaborative, and inclusive. + Strategic thinker who anticipates market changes and leads innovation with a product mindset, and frequently demonstrates adaptability, resourcefulness, and resiliency. JV20 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $112k-144k yearly est. 50d ago
  • Senior Director, Global Executive Recruiting - Engineering

    Servicenow 4.7company rating

    Dallas, TX job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Senior Director, Global Executive Recruiting - Engineering The Senior Director, Global Executive Recruiting - Engineering is responsible for designing and executing an industry leading executive recruiting strategy that proactively identifies and engages transformative leaders to support ServiceNow's business priorities. As a recognized domain expert and thought leader, this individual will act as a trusted advisor to senior executives on top-level positions, while also motivating and guiding a high-performing team of recruiters. This leader will guarantee that executive search operations are efficient, forward-thinking, and consistently deliver exceptional outcomes. The position is responsible for surpassing recruitment goals, successfully attracting and onboarding top-tier engineering executives, and ensuring an excellent experience for candidates and stakeholders across the globe. Key Responsibilities Strategic Leadership: Develop and implement a global executive recruiting strategy for engineering leadership roles, closely aligned with ServiceNow's business objectives and growth initiatives. Domain Expertise: Act as the organization's thought leader in executive recruiting, utilizing deep market insights and innovative methods to attract top-tier engineering talent. Operational Excellence: Establish and optimize processes for candidate discovery and management, integrating demand forecasting and workforce planning in partnership with business unit leaders. Ensure a “white glove” experience for both candidates and business stakeholders. Technology & Analytics: Harness technology and analytics to drive recruiting efficiency and best practices, including workforce planning, capacity management, and funnel metrics. Demonstrate a strong interest and ability in leveraging artificial intelligence (AI) to enhance recruiting outcomes, drive innovation, and deliver more effective talent solutions. Succession & Pipelining: Collaborate with succession planning and HR partners to support robust external talent pipelines, enhancing ServiceNow's ability to fill engineering leadership vacancies swiftly and effectively. Team Leadership: Inspire, coach, and develop the global engineering executive recruiting team, fostering high performance, engagement, and retention. Collaboration & Influence: Build consensus and work collaboratively across organizational boundaries, effectively influencing senior stakeholders and business leaders. Culture & Brand: Serve as a cultural ambassador, aligning HR communications and experiences with ServiceNow's premium positioning. Sales & Negotiation: Utilize strong sales abilities and superior negotiation skills to compete for top talent in a fast-paced, competitive market. Qualifications To be successful in this role you have: Experience & Expertise We are only considering 10+ years of progressive executive recruiting experience, including leading executive recruiting functions in high-volume, global environments. Experience in both internal and external talent acquisition at top professional services firms and recognized attractors of top engineering talent. Proven success in a global, multi-billion-dollar, high-growth technology organization, with a track record of influencing engineering/product-driven organizations and supporting culturally diverse, geographically distributed teams. Deep understanding of global technology talent markets and leading companies in the sector, translating expertise into progressive talent acquisition strategies. Leadership & Impact Demonstrated ability to communicate and gain buy-in from a broad range of stakeholders. Collaborative, empathetic, and globally minded; builds enduring relationships and values diverse perspectives. Culture uplifter, living ServiceNow's values-customer-obsessed, collaborative, inclusive, and humble yet ambitious. Capabilities Strategic thinker who anticipates and interprets market changes, leads innovation, and inspires teams. Talent magnet and developer, maximizing individual and team contribution. Adaptable and resilient, thriving in complexity and ambiguity, and empowering decision-making across diverse talent populations. JV20 For positions in this location, we offer a base pay of $194,900 - $350,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $90k-122k yearly est. 1d ago
  • Business Development Representative

    UKG 4.6company rating

    Austin, TX job

    **Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **Join Our Winning Team as a Business Development Representative!** Are you looking to channel your competitive spirit and teamwork skills into a thriving career? Our Business Development Representative (BDR) role offers the perfect arena for you to excel and make a significant impact while gaining the skills to launch a career in sales! **About the Team:** Our BDRs play a crucial role in our customer journey. Just like in sports, teamwork is key, and you'll be collaborating closely with our Field Sales teams to identify and create new business opportunities. This hybrid office-based role offers the flexibility you need while being part of a dynamic and supportive team. **Your Mission:** + **Territory trailblazer:** Craft and prioritize target account lists within your territory, collaborating with field sales executives and management to make your mark. + **Revenue Rockstar:** Use your prospecting prowess to generate revenue through dynamic outbound calling and lead generation. + **Product Guru:** Dive deep into UKG products and solutions, sparking interest and showcasing the value of our offerings to propel the sales cycle forward. + **Sales Partner:** Team up with field sales to champion UKG's initiatives, enhancing customer and prospect knowledge of our cutting-edge products, programs, and services. + **Insightful Innovator:** Employ expert probing skills to expand contacts and uncover new product needs, boosting revenue and partnering with field sales. + **Communication Maverick:** Hit your metrics with impactful outbound calls and targeted emails, increasing live conversations and driving success. + **Pipeline Accelerator:** Provide top-notch lead information to the field sales team, accelerating account progression and sales pipeline growth. **We are open to considering candidates with varying levels of experience. The final title and level will be determined based on the selected candidate's qualifications, experience, and overall fit for the role. **About You:** **Basic Qualifications:** + Bachelor's degree in Sales **OR** Bachelor's degree in any field **with 6+ months of relevant experience** (such as sales, prospecting, or customer engagement) **OR** **1+ year of experience** in a Business Development Representative (BDR), Sales Development Representative (SDR), Sales, Prospecting, or customer-facing role + Motivated and self-starter with a passion for business development, prospecting, sales, and/or marketing + Excellent verbal and written communication skills, with the ability to convey complex information to diverse audiences. + Able to work in an assigned UKG office three days a week: Lowell, MA, Weston, FL or Atlanta, GA OR work in an assigned location: Chicago IL, Austin TX or Denver CO **Preferred Qualifications:** + Excitement around the enterprise software industry, particularly HCM or Workforce Management. + Familiarity or certification in a common sales methodology (e.g., Sandler, Holden, AAISP). + Proficiency in using CRM tools like Salesforce.com. **Why You'll Love It:** + **Competitive Edge:** Use your competitive mindset to thrive in a fast-paced, results-driven environment. + **Team Success:** Be part of a supportive team that values collaboration and celebrates achievements. + **Career Growth:** Enjoy opportunities for professional development and advancement within the company. + **Dynamic Environment:** Experience the excitement of a role where every day brings new challenges and opportunities. Bring your drive and passion for success to our team and help us redefine the future of business development. Apply today and start your journey with us! **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************. The pay range for this position is $55,000- 89,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $55k-89k yearly 60d+ ago
  • AI Fullstack Software Engineer-Intern

    Teradata 4.5company rating

    Austin, TX job

    **Our Internship Program** Our Internship Program Our summer internship program lasts 10-12 weeks beginning in May/June and ending in August/September. We offer a fast-paced, flexible, fun environment where you will have the opportunity to work on meaningful projects and face new challenges every day. **What You'll Do** At Teradata, we're not just managing data; we're unleashing its full potential. Our ClearScape Analytics platform and pioneering Enterprise Vector Store are empowering the world's largest enterprises to derive unprecedented value from their most complex data. We're rapidly pushing the boundaries of what's possible with Artificial Intelligence, especially in the exciting realm of autonomous and agentic systems. We're building intelligent systems that go far beyond automation - they observe, reason, adapt, and drive complex decision-making across large-scale enterprise environments. As a member of our AI engineering team, you'll play a critical role in designing and deploying advanced AI agents that integrate deeply with business operations, turning data into insight, action, and measurable outcomes. You'll work alongside a high-caliber team of AI researchers, engineers, and data scientists tackling some of the hardest problems in AI and enterprise software - from scalable multi-agent coordination and fine-tuned LLM applications, to real-time monitoring, drift detection, and closed-loop retraining systems. If you're passionate about building intelligent systems that are not only powerful but observable, resilient, and production-ready, this role offers the opportunity to shape the future of enterprise AI from the ground up. **Who You'll Work With** Imagine collaborating daily with some of the brightest minds in the company - individuals who champion diversity, equity, and inclusion as fundamental to our success. You'll be part of a cohesive force, laser-focused on delivering high-quality, critical, and highly visible AI/ML functionality within the Teradata Vantage platform. Your insights will directly shape the future of our intelligent data solutions. You'll report directly to the inspiring Sr. Manager, Software Engineering, who will champion your growth and empower your contributions. **What Makes You a Qualified Candidate** + Experience working with modern data platforms like Teradata, Snowflake, and Databricks + Passion for staying current with AI research, especially in the areas of reasoning, planning, and autonomous systems. + You are an excellent full stack engineer who codes daily and owns systems end-to-end. + Build intuitive UI with user-friendly natural language interfaces (e.g., chatbots, AI assistants) to allow users to interact with the data platform using natural language queries. + Strong engineering background (Python/Java/Golang, API integration, backend frameworks) + Strong system design skills and understanding of distributed systems. + You're obsessive about reliability, debuggability, and ensuring AI systems behave deterministically when needed. + Hands-on experience with Machine learning & deep learning frameworks: TensorFlow, PyTorch, Scikit-learn + Hands-on experience with LLMs, agent frameworks (LangChain, AutoGPT, ReAct, etc.), and orchestration tools. + Experience with AI observability tools and practices (e.g., logging, monitoring, tracing, metrics for AI agents or ML models). + Solid understanding of model performance monitoring, drift detection, and responsible AI principles. **What You Bring** + A Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field - your academic foundation is key. + A genuine excitement for AI and large language models (LLMs) is a significant advantage - you'll be working at the cutting edge! + UI/UX Development: Proficiency in JavaScript frameworks (React.js, Vue.js, Angular) and CSS libraries (Bootstrap, Material-UI). + Design, develop, and deploy agentic systems integrated into the data platform. + 3+ years of experience in software architecture, backend systems, or AI infrastructure. + Strong knowledge of LLMs, RL, or cognitive architectures is highly desirable. + Passion for building safe, human-aligned autonomous systems. + Experience in software development (Python, Go, or Java preferred). + Familiarity with backend service development, APIs, and distributed systems. + Interest or experience in LLMs, autonomous agents, or AI tooling. + Familiarity with containerized environments (Docker, Kubernetes) and CI/CD pipelines. + Experience with AI observability tools and practices (e.g., logging, monitoring, tracing, metrics for AI agents or ML models). + Build dashboards and metrics pipelines to track key AI system indicators: latency, accuracy, tool invocation success, hallucination rate, and failure modes. + Integrate observability tooling (e.g., OpenTelemetry, Prometheus, Grafana) with LLM-based workflows and agent pipelines. + Bonus: Research experience or contributions to open-source agentic frameworks. + You're knowledgeable about open-source tools and technologies and know how to leverage and extend them to build innovative solutions. Pay Rate: $29.00 - $44.00 - $50.00 Hourly **Why We Think You'll Love Teradata** We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are. \#LI-SK1 Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. Pay Rate: 0.0000 - 0.0000 - 0.0000 Hourly Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: **************************************************
    $29-44 hourly 60d+ ago
  • FP&A Manager, Revenue

    Q2 Software 4.3company rating

    Q2 Software job in Austin, TX

    As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. SUMMARY The FP&A Manager, Revenue is a key leader within Q2's Revenue FP&A organization, responsible for driving financial clarity, strategic insight, and operational alignment across business segments including Digital Banking, Fraud & Security, and Relationship Pricing. Reporting to the Director of FP&A (GTM), this role transforms strategic direction into execution by overseeing financial forecasting, budgeting, and performance analysis while partnering closely with GTM and Operations leaders. The Manager provides meaningful, data-driven insights that explain revenue and margin performance, connect business actions to financial outcomes, and support confident decision-making. This role also leads a team of financial analysts, building a high-performance culture grounded in clarity, curiosity, and collaboration. The Manager is accountable for forecast accuracy, process improvements, and effective use of FP&A systems such as Anaplan, NetSuite, Power BI, and ChatGPT. Success in the role is defined by deep understanding of revenue drivers, the ability to tell a compelling financial story, alignment of cross-functional partners, and a strong bias for action. Ultimately, the Revenue Finance Manager elevates the quality, speed, and impact of financial insights delivered across the organization. RESPONSIBILITIES Forecasting, Planning & Performance Management Own end-to-end forecasting, budgeting, and long-range planning processes for assigned business areas, including revenue, expenses, headcount, and margins. Drive accuracy, accountability, and transparency across Annual Operating Plans, rolling forecasts, and multi-year models. Lead monthly performance reviews, variance analysis, and root-cause diagnostics, connecting business drivers to financial outcomes. Establish and maintain clear forecasting cadences, assumptions, and documentation to support scalability and consistency. Strategic Analysis & Decision Support Develop high-impact financial models and scenario analyses to support investments, resource allocation, pricing, cost optimization, and strategic initiatives. Provide proactive, insight-driven recommendations that influence near-term actions and long-term strategy. Translate complex financial data into clear “what happened, why, and what's next” narratives for executive and non-financial audiences. Support cross-functional initiatives such as product profitability, operational efficiency, workforce planning, and ROI analysis. Business Partnership Serve as a trusted Finance Business Partner to functional and operational leaders, aligning financial outcomes with business priorities. Collaborate closely with Accounting to ensure alignment between FP&A forecasts, GAAP results, and key variance drivers. Partner across FP&A pods, Strategy, Systems, and Operations to ensure enterprise alignment and shared financial understanding. Build strong, trust-based relationships that enable constructive challenge, informed trade-offs, and disciplined execution. Leadership & Team Development Lead, coach, and develop a team of financial analysts, fostering ownership, analytical rigor, and professional growth. Set clear expectations for quality, timeliness, and executive-readiness of all deliverables. Establish team operating rhythms, review processes, and analytical standards consistent with broader FP&A practices. Model finance operating principles including clarity, curiosity, accountability, and bias for action. Process, Systems & Reporting Excellence Champion automation, standardization, and continuous improvement across forecasting, reporting, and analysis. Leverage FP&A systems and tools (e.g., Anaplan, NetSuite, Workday, Power BI) to improve data integrity, scalability, and insight generation. Ensure consistent definitions, KPIs, and reporting frameworks across planning and performance management. Develop dashboards, templates, and reporting artifacts that elevate financial storytelling and decision speed. EXPERIENCE AND KNOWLEDGE Typically requires a Bachelor's degree in Finance, Accounting, Economics, or related field, and a minimum of 6 years of related experience; or an advanced degree with 4 years of experience; or equivalent relevant work experience. Minimum of 2+ years of business management experience with strong focus in Financial Planning and Analysis Typically requires 1-2 years managing and developing employees. Technical & Financial Expertise Strong understanding of forecasting, budgeting, variance analysis, and financial modeling. Solid knowledge of SaaS business models, key financial and operational metrics, and cost drivers relevant to the role's scope. Working knowledge of US GAAP and experience partnering with Accounting to explain performance drivers and ensure alignment. Proficiency with modern FP&A and reporting tools (e.g., Anaplan, NetSuite, Workday, Power BI or similar). Analytical & Communication Skills Proven ability to synthesize complex data into clear, actionable insights for senior leadership. Strong financial storytelling skills, with experience delivering executive-ready narratives and recommendations. Comfort operating in ambiguity, managing multiple priorities, and balancing strategic thinking with hands-on execution. Leadership & Ways of Working Demonstrated success building collaborative, cross-functional relationships and influencing without authority. High standards for accuracy, discipline, and ownership in financial processes and outputs. Ability to operate effectively in a fast-paced, growth-oriented environment while maintaining rigor and quality. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements
    $83k-112k yearly est. Auto-Apply 33d ago
  • Principal Customer Success Executive

    Servicenow 4.7company rating

    Addison, TX job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: You will Identify areas of risk and takes steps to prevent customer or revenue churn You will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans As a Customer Success Executive, you will provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models and makes sure that all parties adhere to it. You will help the customer identify incidents where contractual SLAs were missed and takes necessary action Improving the overall satisfaction of the customer, as well as the satisfaction of their internal customers, is the key to success in this role. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. The ideal candidate will have significant experience collaborating with senior IT and business leaders. They must have a track record of successfully demonstrating the ability to translate corporate strategy/objectives with the applied use of ServiceNow technology in the context of the client's environment. PMP preferred, project management experience required. A minimum of 10 years in a similar client facing or appropriately relevant role, in operating account or client relationship management Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services: IT Strategy and Planning IT Operations and Management Human Resources Security Operations Customer Service Management IT Processes IT Governance IT Portfolio, Program and Project Management IT Project Delivery (SDLC) Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations, and team leadership JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $116k-160k yearly est. 4d ago
  • ServiceNow Technical Consultant/Developer for Finance & Supply Chain Solution Implementations

    Servicenow 4.7company rating

    Addison, TX job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Sr. Technical Consultant (Developer), ServiceNow Finance & Supply Chain (Source-to-Pay) and Contracting Operations Solutions The Role A Technical Consultant (TC) for ServiceNow is a functional and technical expert in the ServiceNow Expert Services Team focused on customer engagement teams - consulting with customers and configuring a selection of the growing ServiceNow Finance & Supply Chain (Source-to-Pay) and Legal Contract Operations Product Lines - which currently includes the Sourcing and Procurement Operations (SPO), Supplier Lifecycle Operations (SLO), Accounts Payable Operations (APO), Finance Case Management, Legal Service Delivery (LSD), and Contract Management Solutions - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: * Serve as the technical expert in optimizing and leveraging ServiceNow best practices with a strong focus on configuration versus customization. * Support the engagements efforts such as specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, for these specific solutions and domains * Advise customers in their efforts to take advantage of the ServiceNow Solution's standard capabilities in their efforts to improve their processes * Lead customer design workshops focused on ServiceNow Platform and Solution technology * Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution * Draft more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them * Guide and provide ad-hoc oversight/training for the customer's future system administrators throughout the engagement * Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development * Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes * Develop required integration components (SSO, LDAP, etc.) with multiple systems * Develop required portal components * Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution * Juggle multiple and complex projects/initiatives * Promote continuous improvement practices for delivery/engagement materials * Support specific sales activities when required * Provide training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request * Up to 50% travel annually, driven by customer needs and internal meetings Qualifications In order to be successful in this role, we need someone who has: * Must be a U.S. Citizen, with ability to obtain and maintain a U.S. Public Trust security clearance. * At least 3+ years of configuring/developing ServiceNow or equivalent solutions exampled below * At least 5+ years of configuration/development experience for complex, highly-capable, Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting technologies - inclusive of integrations and portals * Experience with ServiceNow Finance & Supply Chain Solutions, including Supplier Lifecycle Operations (SLP), Sourcing & Procurement Operations (SPO) and/or Accounts Payable Operations (APO) required. · ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification and ServiceNow Certified Application Developer (CAD) required - ServiceNow Supplier Lifecycle Operaations (SLP) Accreditation, Sourcing & Procurement Operations (SPO) Accreditation, Accounts Payable Operations (APO) Accreditation, and/or Legal Service Delivery Accreditation, preferred. * Demonstrated ability to influence and consult (providing options with pros, cons and risks), while providing thought leadership to customer Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting department sponsors/stakeholders in solving business process and/or technical problems * Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies * Strong understanding with leading Finance, Supply Chain, Source-to-Pay, Legal and/or Contracting related systems and tools such as SAP ECC, SAP S/4HANA, SAP Ariba, Coupa, Ivalua, Oracle Procurement Cloud, etc. * Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity * Proven team player and team builder Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $83k-109k yearly est. 6d ago
  • Senior Technical Consultant, IT Operations Management (ITOM) Workflow Products Expert Implementation Services

    Servicenow 4.7company rating

    Addison, TX job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Team The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Sr. Technical Consultant, ITOM Workflow is the functional and technical expert of a customer engagement team - consulting with customers and configuring the ServiceNow ITOM products based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: Be the technical expert in how to best support ITOM by configuring Configuration Management Database (CMDB), Service Mapping and Dicovery capabilities using ServiceNow best practices focused on configuration vs. customization Support the engagements efforts for ITOM-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Advise customers in their efforts to take advantage of the ServiceNow ITOM Solution's standard capabilities in their efforts to improve their ITOM capabilities Lead customer design workshops focused on ServiceNow Platform and ITOM Solution technology Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes Develop required integration components (SSO, LDAP, etc.) with multiple systems Develop required portal components Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution Juggle multiple and complex projects/initiatives Promoting continuous improvement practices for delivery/engagement materials Supporting specific sales activities when required Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request Up to 50% travel annually, driven by customer needs and internal meetings Qualifications In order to be successful in this role, we need someone who has: A current ServiceNow Certified System Administrator (CSA) certification, and relevant Solution-Specific Certified Implementation Specialist designations Discovery, Service Mapping and CMDB and/or Micro-Certifications 8+ years of configuration/development experience for complex, highly-capable, technologies - inclusive of integrations and portals Demonstrated ability to influence and consult (providing options with pros, cons and risks) in within ITOM, while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies Strong understanding with leading ITOM leading practices and related systems and tools such as CMDB, integrations and event management. Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity Proven team player and team builder FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $101k-130k yearly est. 4d ago
  • Software Engineer

    UKG 4.6company rating

    Remote or Austin, TX job

    Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Software Engineer, Ascentis Corporation, a UKG Company, Lowell, Massachusetts (Remote) Will work as part of an Agile team primarily focused on automation in software test & deployment. Will design test automation and execution plans, learn and overcome technical constraints and will deliver products that meet or exceed the quality standards set for the compliance, functional and performance requirements of the Company's software solutions. Specific duties include: + Reviewing user stories and requirements and providing feedback related to testability and effort estimate from a quality assurance perspective. + Building and maintaining automation framework and test cases and continuing to increasing test coverage for existing and new products. + Running automation test runs and manual test runs - identifying, recording, documenting, and tracking bugs found internally and reported externally to the organization. + Designing and building test plans and strategies, proposing new tools, to ensure continuity of release quality and ensuring proper test coverage of product functionality based on risk, importance, and criticality of product features from a customer point of view. + Ensuring that automation framework allows applications to meet systems goals, fulfill end-user requirements, and identify existing or potential issues. + Preparing and delivering reports, recommendations, or alternatives that address existing and potential trouble areas. + Collaborating with software and systems research and development in application testing including applying system, unit, load, and acceptance testing methods. + Making recommendations to team members and product owners for quality improvement of software applications. + Preparing and managing release notes, as well as validating the quality of release content. + Tracking quality assurance metrics, such as defect density and open defect counts, as required by Senior Quality Assurance Engineers or Architects. + Learning and adapting quickly, developing/coding using deployment tools and support deployment automation and environments. Requirements: Position requires a Bachelor's degree (or an equivalent foreign degree) in Computer Science, Computer Information Systems, IT or a closely related field and 3 years of experience as a Software QA Test Engineer. Must also have 3 years of experience (which can have been gained concurrently with the primary experience requirement) working with the following: + Robot Framework automation, GitHub and Selenium Web Driver; + Performing backend and data driven testing using SQL queries on Oracle RDBMS; + Jira implementation for User stories tracking, Bug filing and tracking; + User Acceptance testing and Functional testing performed on the application under test; + Performing Security Testing to ensure that users' security was maintained throughout the application. Salary range of $99,299.00 - $114,193.85 offered. This is a telecommuting position working from home. May reside anywhere in the United States. UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************. \#LI-DNI It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $99.3k-114.2k yearly 3d ago
  • Project Manager

    Q2 Software 4.3company rating

    Q2 Software job in Lincoln Park, TX

    As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. The Job At-A-Glance: Q2 is seeking a Project Manager responsible for the successful configuration and deployment of Q2's Risk & Fraud Management Software Solutions. This position is a hybrid project management and technical implementation role that involves mid-sized application troubleshooting and support. The Project Manager works with clients through the implementation of the products and serves as the primary contact with the client during the project. This individual must be exceptionally detail-oriented and an energetic self-starter who can work independently and in a group setting. A Typical Day: Partner with clients to understand business requirements and expectations Design and execute project plans and documentation to deploy Q2 solutions Direct project resources to complete tasks in a timely manner Work closely with the client and team to problem solve issues that arise Track status and provide updates in relation to the overall implementation process Train and educate clients on the product and configuration options Bring Your Passion, Do What You Love. Here's What We're Looking For: Typically requires a bachelor's degree and a minimum of 2 years of related experience; or an advanced degree with no experience; or equivalent related work experience. Project Management Methodology exposure preferred (PMP or PMI) Familiarity with enterprise software deployment architecture and methodologies Experience building documentation and project plans using Excel, MS Project, and MS PowerPoint Experience managing client expectations with a client-first attitude and commitment to satisfaction Ability to organize and execute multi-facet software deployments Capable of assessing project risks and mitigations Ability to convey technical concepts to business-oriented banking project teams and interact with technical internal resources Possess project leadership qualities Strong written and oral communication skills with excellent people and teamwork skills Ability to remain calm, diplomatic, and cooperative under stressful conditions Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment Financial Services and enterprise software experience preferred This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements
    $75k-109k yearly est. Auto-Apply 11d ago

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