QBE Insurance Group jobs in Marblehead, MA - 32 jobs

This candidate will successfully lead and develop a team of Subrogation Claim professionals pursuing loss payment recoveries. Key Responsibilities Identify, select, and provide training to develop an effective, high performing team Effectively set expectations and manage the performance of the team through continuous feedback, monthly 1:1, and team meetings. Ensure exceptional customer service and high-quality work is delivered from direct reports. Monitor operations, metrics and data reports and recommend, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources. Review files on a periodic basis to determine accuracy and completeness and, if required, issue directives for further evaluation, negotiations and/or contact with legal channels. Complete timely Quality File Reviews and train individual staff based upon results. Extend settlement loss authority up to $70,000.00 and expense authority up to $35,000.00 as warranted. Provide the necessary guidance and training on preparing well-written arbitration filings and responses. Develop comprehensive individual development plans and facilitate professional growth for all team members. Conduct performance reviews; recommend salary increases, adjustments, and promotions Compile and analyze data and create reports to provide information to management. Assist in establishing Subrogation Office objectives supportive of the Claim Department business objectives. Collaborate with Claim Managers and Team Managers from across the enterprise in the development and implementation of key processes, procedures and structure to optimize resources and achieve business goals Acknowledge success of team members and business units and builds a culture of engagement and teamwork. Administer all policies and procedures contained in the Arbella Employee Handbook; communicate with staff, interpret as necessary, and ensure compliance. Control expenses to meet the Claim Office budget and keep expenditures to a minimum. Keep the Manager informed verbally and in writing of activities and problems within assigned areas of responsibility; refer matters beyond limits of authority and expertise to the Manager for direction. Requirements Consistently achieves all key performance indicators in support of business plan while successfully demonstrating Team Manager level competencies Attract, develop and retain top talent including leveraging individual development efforts and succession planning Demonstrates the ability to proactively identify strategic opportunities and develops, implements and drives identified solutions Effectively manage within established budget Create and lead a high-performing, engaging team Some experience in Claim and Subro preferred but not required Excellent communication, customer service and collaboration skills Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $82,700 - $88,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage.

The Vice President Head of Actuarial is a strategic leadership role responsible for overseeing the development and execution of actuarial models and indication development, advanced analytics, innovation and data-driven strategies. This leader will guide teams in delivering actionable insights, risk evaluations, predictive modeling, and financial forecasting to support the company's business objectives and regulatory compliance. This leader has the ability to challenge, develop and lead their staff in pursuit of the function's business objectives. A hands-on style, a service oriented/collaborative approach and a deep passion for excellence to align with the culture of Arbella and its values. Lead and grow high-performing actuarial and data science teams. Drive the integration of actuarial science and advanced analytics to inform pricing, underwriting, risk management, risk selection and business strategies. Collaborate with senior executives on enterprise-wide decision-making , data strategy and governance and AI strategy and governance. Oversee reserving, actuarial support for pricing and product development, and loss ratio forecasting activities. Ensure compliance with regulatory standards and support financial reporting. Lead actuarial valuation processes and assumption-setting. Guide the development of predictive models, machine learning applications, and AI tools to enhance decision-making. Establish best practices in data governance, model validation, and algorithm transparency. Translate complex data insights into strategic business recommendations. Partner with IT, Finance, Underwriting, Product, Office of General Counsel and Claim teams to integrate models and insights into operations. Present findings and recommendations to board members and stakeholders when necessary. Promote a culture of innovation, continuous improvement, and ethical use of data. Lead the adoption of new technologies, modeling techniques, and cloud-based analytics platforms. Demonstrated financial acumen and meet all financial plan goals with a disciplined approach. Represent the Actuarial/Data Science function in all executive meetings, and off-site events including agent councils, board, social, leadership and other required business planning. Foster a culture of accountability, innovation, and continuous improvement. Lead and nurture an environment that promotes employee engagement and Arbella values, including embracing the differences in all employees. Direct recruitment, staff development, performance management and succession planning. Requirements: FCAS (Fellow of the Casualty Actuarial Society) or ACAS (Associate of the Casualty Actuarial Society) or equivalent (required). Master's or Ph.D. in Actuarial Science, Data Science, Statistics, Mathematics, or related field (preferred). 15+ years of progressive experience in property and casualty actuarial roles, with at least 5-7 years in a senior leadership position. Proven experience in managing cross-functional teams including data scientists, actuaries, and analysts. Deep understanding of statistical modeling, machine learning, and AI applications in insurance or financial services. Strong relationship builder and collaborator with a high degree of integrity and ethical standards. Excellent communication skills, with the ability to break down complex ideas and articulate and present them to various audiences including senior leaders, officers, the Board of Directors, and Arbella's independent agents. High energy level: motivated to provide continuous improvement to the organization, must be a diplomatic change agent and advocate for the customer. Ability to develop strong trusting relationships with our partner agents. Proven record in attracting, developing, and retaining high-performing talent and building strong, collaborative teams. Demonstrated ability to manage large teams. Strategic thinker with strong business acumen and financial insight. An innovative and creative collaborator with strong leadership presence and collaborative style. Effective analytical and problem-solving capabilities. Deep industry expertise in P&C and familiarity with reinsurance practices/partnerships. Experience with programming languages (e.g., Python, R, SQL) and data platforms. Our current reasonable and good faith estimate of the annual salary range for this position is approximately $280,000 - $325,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-CL1

128834 Zurich North America is seeking a results-driven **Strategic Acquisition Executive** to support the acquisition of new F&I Mega dealer accounts. You will be a critical part of our newly formed F&I Large Account Acquisition team, which is focused exclusively on signing new, high-value F&I relationships. Working closely with the Head of F&I Strategic Acquisition and Mega teams you will drive opportunities through the pipeline, deliver compelling proposals, and oversee a smooth transition to local teams post-signature. This position reports to the Head of F&I Strategic Acquisition and we are open to the location anywhere in the United States with travel expected. **Key Responsibilities:** + Collaborate with sales team colleagues (Divisional F&I Managers, F&I Executives, and Account Executives) to identify and qualify F&I Mega dealer prospects across the U.S. + Assist in crafting compelling proposals tailored to each prospect, including gathering relevant data, coordinating input from stakeholders, and supporting presentation delivery. + Act as a liaison between sales and underwriting to ensure alignment and consistency in messaging and strategy during the acquisition process. + Support the Head of F&I Strategic Acquisition in managing the signing process, ensuring all necessary documentation such as the Dealer Agreements are completed accurately and on time. + Work with local teams to ensure a smooth dealer kickoff and facilitate a seamless transition from acquisition through onboarding. + Maintain detailed records of acquisition activities, timelines, and outcomes using Salesforce and other internal tools. Required Qualifications: + Bachelors Degree and 4 or more years of experience in the Sales area OR + High School Diploma or Equivalent and 6 or more years of experience in the Sales area OR + Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Sales area Preferred Qualifications: + Demonstrated success acquiring accounts with a track record of sales success + Experience working within a team environment to exceed shared goals + Deep expertise in F&I and Automotive industry + High motivation to drive business growth + Exceptional presentation, collaboration, and communication skills Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.The annual salary range, based on performance under the sales incentive plan for this role is $64,600.00 - $105,900.00. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .] **Why Zurich?** At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. **Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - Remote Work (US), AM - Delaware Virtual Office Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-KJ1 #LI-REMOTE EOE Disability / Veterans

Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: •On-site gym and fitness classes and one-on-one personal training •On-site nurse, nutritional counseling, and mental health resources •Full-service cafeterias •Free shuttle service to Quincy Adams T Station •Tuition assistance programs •Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more •A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation •Robust training, mentorship, and professional/personal development programs •Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! The Senior Actuarial Data Analyst works under minimal supervision to support business data initiatives and serves as a subject matter expert for regulatory data initiatives. They must have excellent analytical skills to interpret and translate internal and external data needs across the organization. They may lead various sized efforts and support team members throughout the project lifecycle. They will be responsible for documenting business and functional requirements and creating data mappings for downstream applications. This position will also be instrumental in responding to audits, data calls, and helping ensure compliance with regulatory agencies such as ISO, CAR, NCCI and WCRIB. Key Responsibilities: Work closely with stakeholders to define, document, and validate business requirements related to regulatory and internal reporting. Provide input on project planning, resource estimates, and effort sizing. Translate requirements into comprehensive technical and functional documentation for development teams. Collaborate with technical teams to design and implement solutions within a structured SDLC environment. Perform detailed data analysis and mapping, ensuring the accuracy and completeness of data transformation logic. Develop and execute robust test strategies including functional, regression, and integration testing. Conduct root-cause analysis of reporting issues and support resolution efforts. Support production reporting, balancing, and delivery timelines while responding to internal or external data inquiries. Contribute to process improvements and tools that enhance data integrity and regulatory reporting performance. Assist with regulatory audits, internal controls reviews, and compliance assessments. Guide and mentor junior analysts. Key Requirements: Bachelor's degree in a related area and 5 or more years of professional experience in data analysis or regulatory reporting. Experience using Agile, Lean or similar methodologies and supporting tools such as JIRA and Confluence is a plus. Solid technical writing foundation. Understands the big picture of the business model and can analyze with focus and purpose to transform quality data into an asset. Requires a strong work ethic and a skillset geared toward data management. Ability to identify ahead of time possible consequences and impacts of any changes to processes, storage, applications or reports. Solid understanding of data querying and relational database. Experience building and validating transformation logic and data mapping documentation. Ability to build SQL queries to support data analysis and testing activities Strong verbal and written communication abilities for working with both technical and non-technical audiences. Exceptional attention to detail and commitment to delivering high-quality outputs. Ability to self-direct and manage priorities across multiple concurrent assignments. Experience guiding team efforts or leading segments of projects. Collaborative mindset with a focus on cross-functional success. Working knowledge of the Property and Casualty insurance industry. Experience with regulatory or statutory reporting in insurance or financial services. Demonstrate ability to challenge legacy processes and propose innovative solutions. Strong analytical, critical thinking, and problem-solving skills. Excellent verbal and written communication skills. Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $88,000-$110,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage #LI-MG1

Why Arbella? Arbella Insurance Group is one of the leading insurers in the Northeast. In order to achieve this, we work hard to attract and retain the best people to serve our customers. We developed our Total Rewards package for this reason, as well as to set us apart from other organizations. It not only includes competitive salaries, generous benefits, and incentive programs, but also work/life programs, personal and professional learning and development opportunities, flexible work arrangements, and a free shuttle service to the Quincy Adams T station. At Arbella, we know that the happiest and most productive employees are those who work in a great environment with people who share a common goal/vision, while maintaining a healthy life outside of work. We believe in investing in our employees and encourage our people to grow and expand their knowledge and skills so that we, too, may continue to grow as a company. It's no wonder that we've been recognized by the Boston Business Journal as a Best Place to Work Company in MA since 2009. Seeking a hardworking undergraduate student for our Operations Team. This position starts in Spring Semester 2026 and is located onsite at our headquarters (Quincy MA). The schedule is 15 + hours a week and is flexible to your class schedule. Additional hours are available. A dedicated mentor will be offered to guide you as you progress through the internship. Full time positions might be available at the end of the internship depending on business need and performance. Below are the general responsibilities and qualifications for the Operations Associate Internship. The interns may be working in Personal Lines, Billing or one of our Contact Centers within the Operations Department. The tasks will vary in each department but the interns will be working on a variety of mailing, distribution of work, data entry, answering general customer inquiries and job shadowing to learn about all areas of Operations. Description: Process various policy, claim and billing transactions timely and accurately Demonstrate excellent customer service to both internal and external customers Manage assigned work efficiently to ensure timely completion Requirements: Open to all college majors Strong attention to detail along with time management skills needed. Quick learner with sound technical aptitude. Works well independently as well as within a team. Basic computer skills. Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $17.00 - $18.00/hr based on a variety of factors including, but not limited to, relevant skills and experience. Please note: The advertised pay range is not a guarantee or promise of a specific wage.

128807 Zurich is currently looking for a Managing Attorney to manage our Boston, MA and Hartford (Rocky Hill CT) Staff Legal offices. The selected candidate will report to a Regional Managing Attorney and manage attorneys in Boston and Harford who handle Liability and Workers Compensation matters on behalf of Zurich's insureds. The venues include Massachusetts, Connecticut, and Rhode Island. The Managing Attorney will not have their own caseload but will lead the Attorneys on the team who are responsible for representing the commercial insureds of our prestigious and financially stable commercial insurance carrier by preparing and trying moderate to high exposure cases from a challenging and varied caseload. This position will be filled by an experienced attorney who must be able to provide coaching and feedback on the most complex matters and highest exposures in the office. At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. The position is a hybrid position which will include 3 days/week in the offices and the remaining 2 days/week working remotely. The Managing Attorney can work out of either Boston or Rocky Hill as their home base, but monthly travel will be required to the second office. Basic Qualifications: + Juris Doctor and 10 or more years of experience in the litigation area that includes significant first chair jury trial experience.AND + Member in good standing in Massachusetts and/or Connecticut State Bar + Experience working with Lexis + Knowledge of the insurance industry, claims and the insurance defense litigation legal environment + Knowledge of law and procedure Preferred Qualifications: + Prior management experience including demonstrated leadership courage + Familiarity with the defense of personal injury and worker's compensation claims arising from general liability, auto, and construction + Extensive knowledge of the law and procedure + Strong litigation experience and capabilities including the ability to develop and mentor others on trial advocacy + Strong change management and communication skills + Strategic, forward-focused mindset + Embraces simplification and innovative opportunities with an emphasis on continuous improvement + Ability to effectively collaborate, build consensus and influence outcomes + Ability to manage a staff of 10 attorneys and 3 paralegals working in a hybrid model in two offices + Experience working in a team-based environment + Ability to multi-task and adapt to a changing environment + Agility to navigate ambiguity + Effective problem solving and analytical skills Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.The pay range shown is a national average and may vary by location. The proposed salary range for this position is $190,000.00 - $250,000.00, with short-term incentive bonus eligibility set at 20%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .] **Why Zurich?** At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 . Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. **Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - Boston, AM - Rocky Hill Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-KO1 #LI-DIRECTOR #LI-HYBRID EOE Disability / Veterans

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA is a market leader in insuring skilled nursing, assisted living and independent living facilities and this role will support the business and interact closely with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions. Our Healthcare Claims team is seeking a Complex Claims Consultant to support our Aging Services segment. This individual contributor role is responsible for the overall investigation and management of Aging Services claims in multiple states. Recognized as a technical expert in the interpretation of complex or unusual policy coverages in area of expertise. Under general management direction, works within assigned limits of broad authority on assignments requiring a high degree of technical complexity, coordination and excellent customer service. This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. * Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. * Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. * Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. * Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. * Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. * Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities * Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Strong work ethic, with demonstrated time management and organizational skills. * Ability to work in a fast-paced environment at high levels of productivity. * Demonstrated ability to negotiate complex settlements. * Experience interpreting complex commercial insurance policies and coverage. * Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience * Bachelor's Degree or equivalent experience. JD a plus. * Typically a minimum six years of relevant experience, preferably in claim handling and litigation. Prior negotiation experience. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable * Professional designations preferred (e.g. CPCU) #LI-KP1 #LI-Hybrid In Illinois/New York/California, the average base pay range for a Complex Claims Specialist/Consultant is $83,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

Bearingstar Insurance, a part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut. We offer a great work environment, which allows our employees to excel in their jobs while promoting work/life balance. We offer competitive salaries, excellent benefits, and great training and development programs We are currently searching for a Commercial Lines Account Manager. This position will support our clients across both MA and CT. This position can be located in any of our 14 offices throughout MA and CT. The Commercial Lines Account Manager will provide expertise in service, marketing, and placement of Commercial Lines accounts. This person will maintain effective working relationships with current and prospective members and agency personnel to include carriers and brokers, as directed by the Commercial Lines Manager. Essential Duties May Include: Process complete applications and loss summaries by making price recommendations, ensuring the risk factors, following agency defined coverage, limit and proposal format requirements, reviewing for accuracy prior to delivery and ensuring policies are delivered on a timely basis. Maintains a current level of knowledge on forms, coverage changes, selling trends and techniques through company bulletins and circulars, agency selling aids, and by attending sales seminars, company sales meetings, or educational activities. Perform comprehensive risk analysis surveys for all Commercial accounts by obtaining sufficient information regarding a risk to allow the Commercial service/marketing staff to prepare an appropriate proposal independent of the CL Manager. Meet joint agency/producer defined standards for new business solicitation, ex-dating and production as well as assigned or existing client service. Act as a liaison between clients and carriers to address complex service issues. Develop new production, proposals and consultation to sell new accounts to meet or exceed production goals as jointly established with Commercial Lines Manager. Renew existing business by developing new coverage, expanding existing coverage and identifying cross-selling opportunities to meet or exceed production goals as jointly established with agency owners. Monitor all leads and expiration dates and promote products of carriers that the agency has identified as important. Perform other duties as required. Minimum Requirements Minimum three years of Commercial Lines insurance experience ideally with small to mid-markets. Equivalent experience in a related field or a Bachelor's Degree in Business, Management, Finance, Marketing. Current MA or CT Property & Casualty License or willing to obtain within 90 days. Knowledge of Commercial quoting and remarketing. Working knowledge of insurance forms, coverage and rating. Excellent communication, presentation and organizational skills. Proficiency in Agency Management Systems. Experience with Applied's EPIC is a plus. We offer a “home-town” insurance setting with all the benefits of a corporation including: competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. **THIS ROLE WILL START IN JUNE 2026** Are you looking for an adventure and the opportunity to start an exciting career? Do you have a college degree in Finance, Accounting, Economics or Business Administration? If so, CNA could have the perfect opportunity for you as a Surety Underwriting Trainee! CNA Surety's Underwriting Trainee Program offers a rewarding career path for individuals interested in working for a company that provides hands on experience and unique opportunities. The trainee program is for 1 year and upon successful completion of the program individuals will be promoted to an Underwriter. : Job Description As a Surety Underwriting Trainee, you will have access to professional skills development, productivity courses and much more. Primarily responsible for learning underwriting principles and standards in a CNA Surety branch office. Analyzes, evaluates, and refers new and existing business to a more senior level underwriter within the branch office. During the program our curriculum provides: Reviews bond applications and financial documentation to determine if the applicant is an acceptable risk in accordance with company guidelines and standards. Determines the need for additional evidence of financial standing and appropriate strategy. Instructor-led training, testing, self-study courses, web-based training and practical application with guidance through a formal mentoring program. Recommends risks after complete analysis and consideration of applicant documentation, business factors and competitive situations. Prepares written communications on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations. May assist in marketing products and services through agencies or through the brokerage community. Develops and maintains positive agency and/or broker relationships to ensure positive outcomes. May travel approximately 1 to 1 ½ days a week to agent locations shadowing more senior underwriters prospecting business. Performs other essential duties as assigned. KNOWLEDGE & SKILLS REQUIRED: BA/BS in Finance, Accounting, Business Administration or similar program. Minor in Marketing or Communication Studies a plus. Prior work or internship experience in a related discipline (finance, credit, accounting) strongly preferred; Must possess excellent communication and analysis skills. CNA Surety is known for its expert underwriting, solid financial strength, market leadership and creative solutions to all bonding requirements. Through a combined network of approximately 34,000 independent agents, the company has the capability to serve a full range of bonding needs, from the smallest commercial bonds to multi-million dollar contract bonds. With a highly diverse product line, one of the broadest underwriting capabilities in the industry, and an unparalleled distribution system, CNA Surety ranks as one of the largest surety companies in the United States. #LI-KE1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Assigns, distributes, coordinates and supervises the work activities of subordinate staff. * Leads, coaches and mentors work groups, and coordinates training and development while mobilizing others to deliver results. * Performs complex legal administrative support for managing attorney and on day to day operational matters. * Participates in complex and other special projects. • Prepares and distributes management reports. * As necessary, may be responsible for the day to day coordination and routine administration of office technical support, resolving or escalating issues as needed. * Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney. Skills, Knowledge and Abilities * Ability to effectively lead, coach and mentor legal support staff. * In-depth understanding of legal terminology and practices as well as knowledge of the organization and insurance industry. * Excellent written and verbal communication skills including professional phone etiquette, and ability to effectively interact with internal/external business partners. * Excellent organizational skills including ability to prioritize and coordinate multiple projects. * Detail oriented with strong analytical skills. * Strong computer skills including Microsoft Office suite and other business related software systems. * Focuses on objectives to set direction and drive superior results. * Stays informed on relevant insurance industry trends. * Uses Metrics and information analysis and accesses technology resources as needed. * Builds a competitive organization by attracting, managing, developing and retaining the talent needed to win. * Value driven to provide superior solutions to internal and/or external customers. * Acts with a sense of urgency to advance priorities of the organization. * Helps other to excel through collaboration and building strong relationships. * Thinks creatively and uses diverse ideas to solve problems. * Raises expectations of self and others by continuously learning and broadening industry and technical skills. Education and Experience * Bachelor's Degree with paralegal certification, or equivalent. * Typically a minimum four years related experience. * Prior leadership experience preferred #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA is one of the premier providers of professional liability insurance. We currently have an opening for a Complex Claims Consulting Director focused on Healthcare Professional Liability for CNA Insurance. CNA is a market leader in insuring healthcare providers and facilities. This individual contributor role will work on the largest exposure claims across all Healthcare segments. This individual must have the ability to step into a claim at various points, evaluate next steps and proactively move the claim toward resolution. The claim professional will handle approximately 65 high exposure claims. 25% travel. This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: * Oversees the most complex investigations of claims, liability and damages and determines claim strategy, including if a claim should be settled or litigated. * Develops and directs the execution of the litigation management strategy. * Counsels management on legal risks, claim and litigation strategy and obligations in complex matters. * Manages litigation by staff, coverage or outside counsel. Monitors trials, tracks legal and regulatory developments. Advises management and claim professionals regarding issues, approaches and impact of changes. * Directs the negotiation of the most complex settlement packages, ensuring adequate reserves and cost effective settlements. * Provides research, legal analysis, counsel and guidance on legal or claim handling questions or issues. * May participate with senior management in the development and implementation of claims policy and business strategy. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Director or above Skills, Knowledge & Abilities * Expert knowledge of commercial insurance industry, products, policy language, coverage, and claim practices. * Excellent verbal and written communication skills with the ability to develop collaborative working relationships, articulate very complex claim facts, analysis and recommendations in a concise manner to senior management, as well as with external business partners and customers. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Extensive experience in leading complex negotiations, as well as developing and implementing resolution strategies. * Strong work ethic, with demonstrated time management, organizational skills, and an ability to work independently in a fast-paced environment. * Ability to drive results by taking a proactive long-term view of business goals and objectives. * Extensive experience interpreting commercial insurance policies and coverage. * Ability to partner with internal resources, oversee/manage outside counsel, and collaborate with other carriers. * Ability to lead multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience: * Bachelor's degree with JD preferred in a related discipline or equivalent. * Typically a minimum ten years of relevant experience. Medical malpractice experience preferred. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. * Advanced negotiation experience * Professional designations are highly encouraged (e.g. CPCU) #LI-KP1 #LI-Hybrid In Chicago/New York/California, the average base pay range for the Complex Claims Consulting Director role is $144,500 to $205,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Individual contributor responsible for the overall management, business development, analysis and monitoring of a highly complex book of business. Recognized as a technical expert in an underwriting specialty. Under general management direction, works within broad limits of authority on assignments requiring a high degree of technical complexity and coordination. May have regional, industry segment or company-wide scope. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Works on highly complex underwriting risks employing diagnostic and systematic analysis to assess acceptability. Develops specialized endorsement language for highly complex risk. Determines appropriate pricing of complex risks for assigned book of business based on financial and competitive analysis in line with compliance requirements and with little oversight needed from superiors. Makes recommendations on underwriting policy and pricing strategy. Analyzes quality, quantity, and profitability of highly complex risks underwritten; prepares and presents reports to management. Markets products and services through agencies or through the brokerage community and makes field visits. Develops and maintains agency and/or broker relationships with large producers within the assigned territory to reach positive and profitable outcomes on complex, high-risk business. Keeps current on state/territory issues and regulations, industry activity and trends. May participate in industry trade groups. Mentors and guides less experienced underwriters and assists in the development of underwriting training. Utilizes advanced functionality in relevant CNA systems to perform day-to-day activities. Responsible for special underwriting projects and presentations. Reporting Relationship Manager or above Skills, Knowledge and Abilities 1. Advanced technical expertise, underwriting skill and high level of knowledge of insurance and underwriting principles, practices and procedures. 2. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. 3. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. 4. Ability to deal with ambiguous situations and issues. 5. Creativity in resolving unique and challenging business problems. 6. Knowledge of Microsoft Office Suite and other business-related software. 7. Demonstrated leadership skills. Education and Experience 1. Bachelor's degree or equivalent experience. Professional designations preferred. 2. Typically a minimum eight years underwriting experience. As determined by CNA and depending on the applicant's experience and/or qualifications, candidates may be hired into one of two Underwriter positions: Underwriting Consultant or Underwriting Consulting Director. Typically 7-10+ years of related experience. *LI-ES1 In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA insures a wide variety of business professionals through its Real Estate Errors and Omissions insurance program, including but not limited to real estate agents, brokers, appraisers, commercial agents, leasing agents, mortgage brokers, and property managers. This individual contributor position works under general direction, and within broad authority limits, to manage professional services claims with high complexity and exposure for real estate claims. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may have regional, industry segment or company-wide scope of responsibility. Ideal candidates are seasoned in professional liability claims handling and possess exceptional communication and negotiation skills, coupled with the ability to simplify complex legal and financial concepts. This individual demonstrates emotional maturity, remains calm under pressure, and excels at building strong relationships. They approach claims with a practical, business-focused mindset, educating and guiding insureds toward cost-effective resolutions. This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of highly complex professional services claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. * Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. * Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. * Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. * Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. * Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. * Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities * Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Strong work ethic, with demonstrated time management and organizational skills. * Ability to work in a fast-paced environment at high levels of productivity. * Demonstrated ability to negotiate complex settlements. * Experience interpreting complex professional services insurance policies and coverage. * Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience * Bachelor's Degree or equivalent experience. * Typically a minimum six years of relevant experience, preferably in professional liability claim handling. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. * Prior negotiation experience. * Professional designations preferred (e.g. CPCU). #LI-KP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

The Director of Application Development will be an integral member of the IT Leadership Team and Arbella's corporate senior leadership team. They will serve as a strategic leader and trusted advisor across the company, overseeing the management of all business facing portfolios and driving the success of the entire application development process. The Director of Application Development plans, coordinates, supervises all activities related to the design, development, implementation of the organization's applications development and analysis function. They must exhibit strong leadership skills, be highly collaborative, and work cross-functionally to ensure that IT meets the needs of individual business units across the organization while ensuring quality standards, adherence to Arbella's secure SDLC, and aligning application projects with business objectives; essentially leading the strategic direction of the company's software development initiatives. The Director of Application Development should have a proven track record of delivering on commitments, building strong business relationships, and developing and retaining top talent. This position reports to the AVP of Application Development . Key Responsibilities •Partnering with IT Management, the Director of Strategic Programs, and IT Sr. Staff, is responsible for the development and delivery of software solutions to support Arbella's Business Objectives. •Manages a team of Application Portfolio Managers containing Managers, Developers and Business Analysts responsible for building, maintaining, and upgrading Arbella software applications. •Direct the development and implementation of software solutions across all business portfolios. •Establish standards for requirements, design, construction, testing and implementation of software applications. •Practice regular reviews of application lifecycle currency and building plans to address risk. •Partners with IT Sr. Staff to build 3-year plans and budgets that align with Arbella Business Plans. •Aids IT Sr. Staff in the review of executive level presentations and reporting. •Partners with IT and Legal in execution, negotiation, and renewal of complex vendor contracts for software subscriptions, support, and staff augmentation. •Work across IT teams to ensure alignment of application portfolio priorities and resources with project/program timelines. •Establish strong relationships with executive and senior leadership partners across Arbella business groups to understand their businesses and advise them on technological solutions and options for delivery. •Partner closely with all members of the IT Leadership Team on portfolio, strategic and operational initiatives, driving results and proactively communicating on progress and direction of key IT projects. •Develop and manage talent that is supportive of a culture that is energized, engaged, future focused and highly motivated to deliver best-in-class solutions. •A strong focus on Diversity & Inclusion is necessary. Requirements: 10+ years of progressive experience in an IT leadership role, including project management, QA, and application development. Demonstrated success as a senior IT and business leader. Proven ability to recruit, retain and develop high performing teams with high employee engagement and job satisfaction. Experience in application development tools, life cycle and QA best practices, as well as project delivery methodologies including agile, PMF, as well as test automation and QA best practices. Strong technical acumen and an understanding of developer languages, application technologies and systems architecture concepts. Strong relationship management, strategy development, project management, problem solving and change management skills. Ability to manage multiple vendor relationships, to ensure the best financial return and value on initial investment and continued maintenance. Proven thought leadership and ability to leverage deep knowledge of relevant technologies, trends, architectures, and vendors and service providers. Experience in developing multi-million-dollar departmental and organizational budgets and effectively planning and managing activities within the established constraints of such approved budgets. Ability to facilitate and lead change at all organizational levels and drive continuous improvement. Strong problem-solving and decision-making skills. Strong written and verbal communication skills. Hands-on, strategic thinker and proven leader with the ability to drive organizational change. Bachelor's degree in information systems, computer science or a related field. Master's degree in one of these fields or Business Management preferred. Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $190,000 - $230,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-CL1

Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! Under minimal supervision, the Senior Network Engineer will participate in the development and support of Network and Voice / UC technology solutions. A Network Engineer's main responsibility is to design, plan, configure, implement and monitor computer networks including network infrastructure services, video, data, and voice across all locations. Network types include WAN, LAN, WLAN, VOIP, VLAN, VPN, SD-WAN, NETOPS & Data Center. The Network Engineer provides direction and solutions for all aspects of network infrastructure & system standards. They design and administer network systems by setting up and applying policies and access defined by Security. They maintain network environments and provide support to all users to troubleshoot, diagnose and resolve any issues that occur on the enterprise network. Network Engineers also configure and maintain network load balancers, hosted /unified IP voice & collaboration services UCaaS, Maintain and operate infrastructure standards DNS, DHCP, NTP etc…. Engineers must be able to effectively develop solutions by devising plans for the network, submit them to enterprise architecture for approval, and be abreast of the latest developments in the technological arena. Engineers need to comprehend and execute on delivery of networking and voice UC technology requirements for the premises of their organization or clients. They are also responsible for optimizing the network's performance, stability, resilience, and overall network availability and align for technical roadmap. Key Responsibilities: Understand business requirements Understand and promote Arbella standards, guidelines, and policies for implementation, use, and support of technology. Maintain advanced knowledge of assigned technologies and technical disciplines; always expanding scope of knowledge. Assist in the development and delivery of business cases. Lead small or medium size efforts to include direction of technical teams and drive decisions with minimal supervision. Coordinating efforts of assigned work with other team members and third party vendors. Prepare cost and time estimates for work. Conduct technology evaluations. Provide technology solution recommendations that meet established business requirements. Prepare and maintain operational system documentation, technical designs, and specifications. Create and execute system integration, test, and production implementation plans. Identify, develop, and promote process improvements and best practices. Lead in analysis, resolution, and communication of complex problems and issues. Mentor junior team members. Participate in recruitment and candidate evaluations. Prepare status reports on the progress of assigned tasks or projects. Perform after-hours system implementation, maintenance and support as required. Participate in 24/7 on-call coverage as required. Key Requirements: B.S. degree in information systems, computer science or related field or equivalent working experience. 7+ years in technology infrastructure data network, voice, unified collaboration, Data Center architecture, network management, lifecycle management, network security adherence, and related specialties. Demonstrates broad knowledge across multiple technologies domains Route/Switch/Data Center/ VOICE & UCaaS Must possess intimate knowledge of Dynamic Routing, Software Defined Network (SDN), SD-WAN technologies, MPLS, VPLS, VxLAN, VRF, VPC, VOICE/UC, Cisco networking, WiFi and MSFT TEAMS Architecture |Teams Voice| PowerShell Knowledge of hybrid multi cloud network architecture Strong knowledge of perimeter technologies such as Next Gen Firewall, Network Load balancing, DHCP, DNS, VPN, BGP, OSPF, SIP/RTP Strong Knowledge & experience delivering solutions around DRaaS, IaaS, NaaS Strong understanding of Wi-Fi deployment & optimization Azure network Administration experience a plus. Industry Certifications a plus: (CCNP, CCNA, MSFT-Teams Engineer, Security +, Network +) Strong knowledge in technologies including Cisco Route & Switch, DatCenter, Nexus, Meraki, Cisco Firepower, NXOS, Cisco IOS, OSPF, BGP, SDN, Meraki, HPe Aruba, Clearpass, Netscaler (SDX/ADC) SIP/RTP MSFT UC TEAMS VOICE, VMware, Industry experience with key networking and voice systems UC technologies and well-established relationships with vendors and network carrier services. Ability to work across disciplines and in a matrix environment to deliver results through influence and collaboration. Ability present/collaborate complex topics to all levels of staff. Demonstrates technical leadership for the respective technologies. Demonstrates collaborative leadership and be the advocate for the network and voice team Experience managing multiple mid to large size projects and initiatives. Industry vendor knowledge and well-established relationships Effective speaker, collaborative worker and good writing & documentation skills Able to translate complex technical information and implications in business-oriented language Experience with enterprise Architecture Review Board Network Design Authority Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $92,000-$145,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-MG1

127372 Zurich North America is hiring a Premium Audit Auditor II to join our team! We are open to hiring talent in one of the following locations: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia, or Wisconsin. Key Accountabilities: + Plan, organize and manage assigned workload and territory. + Provide timely and accurate service to the insured, agents, and internal business partners for the completion of the audit process on moderately complex risks. + Provide information and feedback as needed to enhance the flow of communication and comfort level of internal and external customers. + Ensure that audited exposures are accurately calculated. + Resolve potential disputes/questions that arise from the auditing function. + May assist in the training process for new auditors. + Provide technical advice that enables a customer to solve a problem or improve business . + Develop and maintain positive customer relationships. + Anticipate customer needs and provide feedback on trends in order to recommend changes. + Escalate technical issues within function or unit. + Listen and understand needs, provide feedback for improvements to processes, customer service or products. + Participate in short-term defined scope projects Basic Qualifications: + Bachelors Degree and 5 or more years in the Casualty Premium Audit area OR + High School Diploma or Equivalent and 7 or more years of experience in the Casualty Premium Audit area OR + Zurich approved Apprenticeship Program including an Associate Degree and 5 or more years of experience in the Casualty Premium Audit area AND + Experience with laptop computer auditing and Microsoft Office + Knowledge of NCCI Workers Compensation and ISO General Liability rules, manuals and industry practices Preferred Qualifications: + APA + CPCU + Large, multi-state premium audit experience + Strong verbal and written communication skills + Advanced Microsoft Excel skills At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere (****************************************** . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $64,600.00 - $132,400.00,with short-term incentive bonus eligibility set at 10%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (********************************* to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Illinois Virtual Office, AM - Kansas Virtual Office, AM - Texas Virtual Office, AM - Minnesota Virtual Office, AM - Missouri Virtual Office, AM - New Jersey Virtual Office, AM - New York Virtual Office, AM - Pennsylvania Virtual Office, AM - Wisconsin Virtual Office, AM - Florida Virtual Office, AM - Ohio Virtual Office, AM - Colorado Virtual Office, AM - Connecticut Virtual Office, AM - Indiana Virtual Office, AM - Michigan Virtual Office, AM - Nebraska Virtual Office, AM - Maryland Virtual Office, AM - Massachusetts Virt. Office, AM - Georgia Virtual Office, AM - Iowa Virtual Office, AM - North Carolina Virt. Office, AM - Tennessee Virtual Office, AM - Delaware Virtual Office, AM - South Carolina Virt. Office, AM - South Dakota Virtual Office, AM - Oklahoma Virtual Office, AM - Alabama Virtual Office, AM - New Hampshire Virt. Office, AM - Virginia Virtual Office, AM - Louisiana Virtual Office, AM - Arkansas Virtual Office, AM - Kentucky Virtual Office, AM - Maine Virtual Office, AM - North Dakota Virtual Office, AM - Mississippi Virtual Office, AM - Rhode Island Virtual Office, AM - Vermont Virtual Office, AM - West Virginia Virt. Office, AM - Wyoming Virtual Office Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-JM1 #LI-ASSOCIATE #LI-REMOTE EOE Disability / Veterans

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Due to an internal promotion, CNA Insurance is searching for a Complex Claims Consultant focused on Allied Healthcare Providers/Medical Malpractice. CNA is a market leader in insuring Allied Healthcare Providers, including nurses, nurse practitioners, physical therapists, counselors, pharmacists, massage therapists and more than 100 other categories of medical service providers. This role will support the business and interact with these key customers. In this position you will be responsible for the overall investigation, management and resolution of Allied Healthcare Provider claims in multiple states within your assigned jurisdiction including matters involving nurses, therapists, counselors or other healthcare provider or facility insureds. Recognized as a technical expert in the interpretation of complex or unusual policy coverages, you will work with autonomy and broad authority limits, to manage professional liability healthcare claims with moderate to high complexity and exposure in accordance with company protocols, quality and customer service standards. You will also partner with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions. This role collaborates with insureds, attorneys, other insurers and account representatives regarding the handling and/or disposition of complex litigated and non-litigated claims in multi-state jurisdictions. You will investigate and resolve claims, coordinate discovery and team with defense counsel on litigation strategy. You will utilize claims policies and guidelines, review coverage, determine liability and damages, set financial reserves, secure information to negotiate and settle claims. This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. * Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. * Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. * Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. * Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. * Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. * Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities * Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Strong work ethic, with demonstrated time management and organizational skills. * Ability to work in a fast-paced environment at high levels of productivity. * Demonstrated ability to negotiate complex settlements. * Experience interpreting complex commercial insurance policies and coverage. * Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience * Bachelor's Degree or equivalent experience. JD a plus. * Typically a minimum six years of relevant experience, preferably in claim handling or medical malpractice litigation. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. * Prior negotiation experience. * Professional designations preferred (e.g. CPCU). #LI-KP1 #LI-Hybrid In Chicago/New York/California, the average base pay range for the Complex Claims Consultant role is $113,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

The Assistant Vice President will provide the strategic vision for the Personal Lines products and partner with key stakeholders to drive the product development, pricing strategy, profitability and growth of the Personal Lines business. Oversight of complex, large-scale, strategic, and highly specialized projects, initiative tracking, revenue and expense planning/monitoring, communications, vendor management and customer segment development. Evaluate business processes, recommend efficiencies and improvements and changes. Manage complex data gathering, reporting and analysis. Oversee Product department of highly analytic and experienced managers, and individual analysts that provide competitor analysis, filings, testing and analytics. This candidate will have a proven track record of building, leading and retaining high performing teams. Assist in the formulation and thought leadership around important aspects of the PL business that affect the firms' ability to grow and be profitable. Outline potential enhancements to strategy to take advantage of marketplace opportunities. Primary product management responsibilities of Auto, Home, Dwelling Fire, and Umbrella Product rate setting, forms, and competitive position. Oversight of strategy and evolution of rating algorithms for all products. Manage filings and negotiates with the Department of Insurance to gain approval. Monitors marketplace trends, and works with agent partners, marketing and other internal teams to devise effective product and ease of doing business improvements aimed at creating a competitive advantage for Arbella. Works with IT to manage projects, create requirements, collaborates on implementation and tests outcomes. Monitoring PL results and trends to identify strengths and weaknesses in the business. Outline areas of opportunity to improve business performance and lead initiatives to research and outline potential initiatives to drive improvements in retention, account rounding and other additional selling opportunities. Additionally, analyze and drive customer segment strategies. Lead the development of revenue and profit forecasts for business planning purposes in terms of exposures, premium, and retention. Consults on monitoring of revenue and profit performance against objectives and variance analyses to explain deviations in performance against plan and prior. Assists in the formation of the strategic investments and priorities with I/T for annual and 3-year plans. Advocates for those same priorities. Partners with PL Underwriting on appetite, guidelines, desired customer profile, profit improvement activities and general underwriting direction. Provides PL Underwriting with needed reports to effectively manage agents and books of business. Regularly partners with other departments such as Actuarial, Claims, and Finance to identify trends that impact profitability. Oversees and leads critical vendor relationships for PL, while developing leaders to manage the relationships day to day. Looks for opportunities to partner with other internal departments to leverage and enhance contractual agreements and costs with vendors across the organization. Product rollout strategy - partner with underwriting, product, Marketing and Corporate Communications to craft product roll out strategies to maximize market impact. Responds to regulator inquiry with needed analysis and fact finding. Acts as SME for the rest of the organization to finalize our response in concert with Office of General Counsel staff. Competitive intelligence - research on a macro level what our direct competitors' strengths and weaknesses on a quarterly basis, outline how we can adjust our approach to capture more business. Lead research efforts when Arbella is considering entering a new state. Research potential joint ventures and partnerships to further our business. Lead, coach, and develop a high achieving team of leaders and individual contributors. Develops management staff to achieve a strong, flexible, and pro-active team. Leads and nurtures an environment that promotes employee engagement. Expands resource sharing and career opportunities Requirements: Intimate working knowledge of the Personal Lines Property and Casualty insurance industry including pricing, product, underwriting practices and competitive analysis. Experience working in complex states. Intimate experience working DOI relationships. Experience working in a financial capacity including budget and expense management. Skilled in project management In depth experience developing, leading, and managing a team of leaders and analysts. Experience working with technology teams to execute product, pricing, and system changes. Independent Agency and Captive Agency experience preferred Bachelor's Degree plus 10 years experience with Personal Lines Product, Pricing and Underwriting Management. Master's Degree preferred. Our current reasonable and good faith estimate of the annual salary for this position is approximately $200,000 - $240,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-CL1

Zurich is currently looking for a Managing Attorney to manage our Boston, MA and Hartford (Rocky Hill CT) Staff Legal offices. The selected candidate will report to a Regional Managing Attorney and manage attorneys in Boston and Harford who handle Liability and Workers Compensation matters on behalf of Zurich's insureds. The venues include Massachusetts, Connecticut, and Rhode Island. The Managing Attorney will not have their own caseload but will lead the Attorneys on the team who are responsible for representing the commercial insureds of our prestigious and financially stable commercial insurance carrier by preparing and trying moderate to high exposure cases from a challenging and varied caseload. This position will be filled by an experienced attorney who must be able to provide coaching and feedback on the most complex matters and highest exposures in the office. At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. The position is a hybrid position which will include 3 days/week in the offices and the remaining 2 days/week working remotely. The Managing Attorney can work out of either Boston or Rocky Hill as their home base, but monthly travel will be required to the second office. Basic Qualifications: * Juris Doctor and 10 or more years of experience in the litigation area that includes significant first chair jury trial experience. AND * Member in good standing in Massachusetts and/or Connecticut State Bar * Experience working with Lexis * Knowledge of the insurance industry, claims and the insurance defense litigation legal environment * Knowledge of law and procedure Preferred Qualifications: * Prior management experience including demonstrated leadership courage * Familiarity with the defense of personal injury and worker's compensation claims arising from general liability, auto, and construction * Extensive knowledge of the law and procedure * Strong litigation experience and capabilities including the ability to develop and mentor others on trial advocacy * Strong change management and communication skills * Strategic, forward-focused mindset * Embraces simplification and innovative opportunities with an emphasis on continuous improvement * Ability to effectively collaborate, build consensus and influence outcomes * Ability to manage a staff of 10 attorneys and 3 paralegals working in a hybrid model in two offices * Experience working in a team-based environment * Ability to multi-task and adapt to a changing environment * Agility to navigate ambiguity * Effective problem solving and analytical skills Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.The pay range shown is a national average and may vary by location. The proposed salary range for this position is $190,000.00 - $250,000.00, with short-term incentive bonus eligibility set at 20%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500. Join us for a brighter future-for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - Boston, AM - Rocky Hill Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-KO1 #LI-DIRECTOR #LI-HYBRID Nearest Major Market: Boston