Investment Operations Senior Analyst
QBE Insurance Group Limited job in New York, NY
Primary Details Time Type: Full time Worker Type: Employee The Opportunity Group Investments are currently seeking a Senior Investment Operations Analyst to be based in New York. The purpose of this role is to work closely with the team located in New York, and Sydney to ensure operational coverage across all time zones and geographies. The key focus of the role is to support our global trading desks over the trade life cycle, provide effective day-to-day exception management, completion of reconciliations, security data management, and ensuring the timeliness of valuations.
* Location: New York, NY
* Work Arrangement: hybrid working expectations
* The starting salary for this role is between $109,000.00 and $164,000.00
Your new role
* Working collaboratively with trade desks and external partners globally to ensure GI's trade life cycle is managed and supported across all locations in a timely and efficient manner. Minimized instances of trades failing.
* Administering Investment Systems, focusing on functional correctness within systems ensuring all information is up to date - security setup, integration flows and reconciliations, system queries and workflow maintenance.
* Ensuring transactional activity and data is appropriately processed, recorded and maintained in an accurate, efficient, timely, scalable and controlled environment across all of QBE's investment portfolios and geographies.
* Supporting both internal and external audit processes to enable accurate and effective assessment of controls and activities.
* Engagement and collaboration with key stakeholders to determine key areas of improvement in existing processes.
* Contributing to the effective day-to-day relationship management and oversight of external service providers, partners and data vendors to ensure services of the highest standards are received by Group Investments.
* Building and maintaining relationships with key internal and external stakeholders to ensure user requirements are met, and to facilitate efficient operational workflow and data management.
* Ensuring that all processes are documented and up-to-date.
* Proactively providing internal and external stakeholders with required or requested technical investment operational expertise and support over the trade life cycle.
* Consistently displaying and encouraging the QBE DNA Behaviors.
* Providing support to management to ensure that people, resources and processes are aligned with business needs and 'fit for purpose'.
* Determining own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives.
Required Education
* Bachelor's degree or higher in a relevant discipline and/or relevant industry experience/training, e.g. funds manager, custodian or administrator with a global reach and focus.
Required Experience
* Minimum 5 years' experience in an Investment Operations environment.
* Very good knowledge of investment instruments (fixed income, equities, derivatives) for purposes of trade matching, settlement and corporate actions. Experience with managed mandates preferred
* Hands-on knowledge of investment systems (BlackRock Aladdin, Simcorp Dimension Bloomberg, eFront and CTM preferable).
* Good knowledge of OTC financial products, in particular unlisted unit trusts and private investments.
Preferred Competencies/Skills
* Up-to-date and in-depth knowledge of industry standards relevant to role.
* Good understanding of investment markets and related risk and compliance practices.
* Knowledge of fixed income key metrics (e.g. Duration, Spread Duration, Yield, etc.).
* Excellent communication (written, verbal and presentation) and influencing skills.
* Ability to build effective relationships with senior managers and other key stakeholders.
* Strong analytical skills, with attention to detail and a thorough approach to problem-solving.
* Works effectively within time constraints and is resilient under pressure.
* Ability to effectively manage relationships with external service providers.
* Understanding of collateral management, LOCs and trust account structures
* Ability to work both independently and collaboratively within a fast-paced, team-oriented environment.
* Relevant industry courses and accreditation.
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
* Hybrid Working - a mix of working from home and in the office
* 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
* Competitive 401(k) program with company match up to 8%
* Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
* Tuition Reimbursement for professional certifications, and continuing education
* Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community
To learn more, click here: Benefits | QBE US.
Why QBE? What if you could have a positive impact - at work and in the world?
At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success - and we can be part of yours!
***************************************************
QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
Supplementary information
Skills:
Analytical Thinking, Communication, Critical Thinking, Customer Service, Detail-Oriented, Emotional Intelligence, Financial Management, Financial Modeling, Financial Products, Intentional collaboration, Managing performance, Operational Audits, Portfolio Management, Risk Management, Stakeholder Management
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Auto-ApplyUA Associate - E&S Casualty
New York, NY job
Zurich North America is currently hiring a UA Associate - E&S Casualty to join the Excess Casualty team! As a UA Associate - E&S Casualty, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.
At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.
This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations: Schaumburg, IL or New York, NY.
In this role you will be responsible for:
* Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
* Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
* Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
* Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters.
* Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications:
* Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
OR
* Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
OR
* High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
AND
* Knowledge of data collection and analysis
* Microsoft Office experience
Preferred Qualifications:
* Insurance industry knowledge
* Knowledge of processing, rating and policy management systems used in the insurance industry
* Strong verbal and written communication skills
* Superior skills in relationship building, active listening with customers and coworkers
* Customer service experience
* Enjoys working with details and providing accurate data in a timely manner
* Self-directed to meet deadlines
* Multi-tasking skills
* 5% Travel
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed hourly rate for this position is $23.37 - $38.22, with short-term incentive bonus eligibility set at 5%.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - New York, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
AVP Data Insights & Analytics
New York, NY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
The AVP Data Insights & Analytics role is an officer position that plays a leading role in driving accountability for the execution of CNA's most critical underwriting strategies. This role will lead a team that drives organizational change through the consistent adoption of portfolio management processes and tools across each of CNA's relevant business area globally.
This position will be accountable for the ultimate outcomes produced by those processes - leading the team that creates the data-driven tools and executes the pre and post deployment change management to embed these core processes into how the organization operates day-to-day in a way that is consistent with CNA's global underwriting committee framework. They will work to iteratively enhance these processes with a variety of business and technical leaders to ensure each component of all processes are optimally achieving the desired outcomes.
Additionally, they will transition these processes to be forward looking and real time, leveraging CNA's cloud data investments and cutting edge generative AI capabilities to accomplish these objectives in a way never before possible.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Evolve CNA's core portfolio management processes to leverage real-time and granular information through a combination of generative AI capabilities and traditional cloud based data analytics.
* Collaborate with underwriting leadership to ensure alignment between accountability and targets at various levels in the organization. Serve as a trusted advisor in determining the best way to measure and understand outcomes through the combination of traditional data-driven KPIs and granular generative AI produced insights.
* Serve as a business owner to drive consistent definition of relevant key KPIs.
* Ensure a strong cohesion between portfolio targets, core systems, supporting tools, and underwriting frameworks such as guidebooks to drive cohesive execution.
* Produce data driven scenario and forward looking projection tools that can be leveraged to optimize portfolio composition at all levels in the organization.
* Drive accelerated generative AI usage within the team to substantially enhance efficiency and effectiveness.
* Serve as a trusted advisor on how to best enforce and monitor accountability for key portfolio outcomes.
* Drive prioritization of core cloud based data, analytics, and AI features to further CNA's capabilities in this area using modern value-stream based agile product frameworks.
* Lead staff with accountability and an emphasis on excellence in execution, talent management, and succession planning in accordance with corporate strategic direction.
May perform additional duties as assigned.
Reporting Relationship
Reports to SVP & Actuary, Global Portfolio Management and UW Analytics
Skills, Knowledge & Abilities
* Strong understanding of core commercial insurance concepts and key steps in the underwriting process across various commercial property & casualty lines of business.
* Proven influential leadership, communication, interpersonal, and presentation skills to effectively influence and partner with senior executive customers and stakeholders.
* Ability to effectively collaborate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment.
* Core understanding of business process engineering principles including the behavioral and organizational psychology principles that produce optimal business outcomes.
* Demonstrated propensity for continuous learning and entrepreneurial success through the use of generative AI and other advanced technology to drive toward business outcomes.
* Excellent technical and data analysis skills.
* Core understanding of what is required to drive large scale organizational change management initiatives on a continuous basis.
* Knowledge of core agile product management principles
Education & Experience
* Bachelor's degree with Master's preferred in Computer Science, Business, Analytics, Information Technology or a related discipline, or equivalent.
* Typically a minimum of fifteen years of related work experience, with seven years management experience.
This position enjoys a flexible, hybrid work schedule.
#LI-Hybrid
#LI-LG1
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $152,000 to $242,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************
Auto-ApplySenior Actuarial Consultant, Property/Marine Pricing
New York, NY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
As a member of CNA's Actuarial organization, you will be part of a community that provides deep specialization and discipline as trusted advisors, unlocks data to enable business partners to advance our global market strategy, and drives business solutions through actionable analytics and insights.
Due to an internal promotion, CNA Insurance is seeking a Senior Actuarial Consultant who will develop and recommend actuarial pricing and rating plans of a complex nature for CNA's property/marine lines. Key responsibilities include the annual profitability review, trend analyses, CAT management initiatives, reinsurance placement support, rating plan work, and rate change reviews. In this role you will collaborate with business partners at all levels and Actuarial senior leaders. You will serve as a trusted advisor to provide actuarial analyses and insights to support across technical and non-technical audiences and influence pricing decisions and long term pricing strategies. This is a great opportunity for candidates seeking pricing experience in a challenging, dynamic line of business.
Exam taking candidates can participate in our Actuarial Education Program which provides competitive study support and exam raises as you grow your skills.
This position works a hybrid work schedule at one of our CNA actuarial hub office locations including Chicago, IL; Radnor, PA; Warren, NJ; New York City, NY or Walnut Creek, CA.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Establishes relationship with business partners and functional subject matter experts, provides actuarial guidance as needed.
* Builds strong relationships with peers, business partners and leaders in order to influence a specific segment's strategy through the use of actionable insights and analytics.
* Provides analyses and insights to assist in determining pricing strategy for property/marine lines. May create and modify existing tools/analytics as needed.
* Proactively monitors profitability for property/marine lines and shares results with recommendations to leaders and underwriting business partners.
* Provides guidance to less experienced team members and manages projects as needed.
* Produces highly technical actuarial analyses and reports. Communicates findings to other analytical staff and management.
* Stays up to date in actuarial expertise and industry trends and development.
* Drives innovation in processes while maintaining clear documentation of methods.
* Continually improve processes and maintain clear documentation of methods.
May perform additional duties as assigned.
Reporting Relationship
Director or above
Skills, Knowledge & Abilities
* Strong knowledge of core functions of an insurance company and actuarial and statistical concepts.
* Advanced actuarial technical expertise and product specific knowledge.
* Ability to effectively communicate and influence using analyses at various levels, including senior leadership.
* Experience building successful business partnerships.
* Strong analytical, critical thinking and problem solving skills with the ability to effectively resolve complex situations and issues.
* Solid project management skills with ability to manage multiple priorities effectively and lead teams.
* Ability to make critical business decisions effectively within scope of authority.
* Ability to creatively and effectively manage through ambiguous and challenging problems, leads through change.
Education & Experience
* Bachelor's Degree in a relevant discipline or equivalent.
* Typically a minimum of seven years of related work experience.
* ACAS designation and working towards FCAS. May include those that have attained their FCAS.
#LI-KP1
#LI-Hybrid
In Illinois/New York/California, the average base pay range for a Senior Actuarial Consultant is $130,500 to $185,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyComplex Claims Consulting Director - Financial Lines D&O/E&O
New York, NY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
"Drive Your Career Forward in a Fast-Paced, Impactful Environment
As a recognized senior technical expert, you'll lead resolution strategies, engage directly with insureds and counsel, and influence outcomes on a national scale. If you're energized by challenge, driven by results, and ready to elevate your career in a role that demands and rewards excellence, this is your next move!
This individual contributor role offers a unique opportunity to work alongside senior leadership and operate within the highest levels of authority to manage the most complex, high-stakes Specialty claims. You'll take ownership of high-severity D&O and E&O matters involving public companies and financial institutions and navigate intricate legal and regulatory landscapes with precision and confidence.
You know where you want your career to go-and at CNA, we have the leadership, resources, and momentum to help you get there. We foster a dynamic culture where your expertise is valued, your voice is heard, and your contributions make a real difference. Here, you're not just part of a team-you're part of a mission to deliver excellence in claims handling and client service."
JOB DESCRIPTION:
Essential Duties & Responsibilities:
Performs a combination of duties in accordance with departmental guidelines:
* Manages an inventory of the most complex Public D&O and Financial Institutions E&O claims, which are generally multi-year and have very significant loss exposure, by following company protocols to manage and oversee all aspects of the claim handling, including coverage determinations, investigations, and resolution strategies which may include pursuit of risk transfer, extensive negotiations and complex litigation management.
* Ensures exceptional customer service by driving continuous improvements for all aspects of the claim/account, providing professional and timely claims services, and achieving quality and cycle time standards.
* Verifies coverage, sets and manages timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel as needed, estimating potential claim valuation, and following company's claim handling protocols.
* Leads all activities involved with a focused investigation to determine compensability, liability and covered damages by gathering pertinent information, documenting statements from customers/ claimants, and working with experts, or other parties, as necessary to verify the facts of the claim.
* Drives the resolution of claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
* Establishes and manages significant claim budgets by identifying, selecting and actively managing appropriate resources, delivering high quality services, and coordinating all efforts leading to timely resolution of the claim/accounts.
* Discovers and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making appropriate referrals to appropriate Claim, Recovery or SIU resources for further investigation.
* Achieves quality standards by effectively managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.
* Prepares and presents high profile, complex information to senior leadership, customers, counsel, and others by effectively identifying high profile matters, developing executive loss summaries, coordinating and communicating resolution strategies and sharing relevant current events and case law.
* Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on insurance laws, regulations or trends for the specialized line of business, and may represent company in industry trade groups or other important events.
* Mentors, guides, develops and delivers training to less experienced Claim Professionals and may assist with special projects as needed.
May perform additional duties as assigned.
Reporting Relationship
* Typically Director or above
Skills, Knowledge & Abilities
* Expert knowledge of specialty insurance industry, products, policy language, coverage, and claim practices.
* Excellent verbal and written communication skills with the ability to develop collaborative working relationships, articulate very complex claim facts, analysis and recommendations in a concise manner to senior management, as well as with external business partners and customers.
* Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
* Extensive experience in leading complex negotiations, as well as developing and implementing resolution strategies.
* Strong work ethic, with demonstrated time management, organizational skills, and an ability to work independently in a fast-paced environment.
* Ability to drive results by taking a proactive long-term view of business goals and objectives.
* Extensive experience interpreting D&O and E&O insurance policies and coverage.
* Ability to partner with internal resources, oversee/manage outside counsel, and collaborate with other carriers.
* Ability to lead multiple and shifting priorities in a fast-paced and challenging environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* Demonstrated ability to value diverse opinions and ideas.
Education & Experience:
* Bachelor's degree, Master's degree or equivalent experience. JD preferred.
* Typically a minimum ten years of relevant experience.
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
* Advanced negotiation experience
* Professional designations are highly encouraged (e.g. CPCU)
#LI-CP1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyVice President - Sales, North America
New York, NY job
Let's grow together! Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travellers every year, making sure we are there every step of their journey.
Our family of customer-facing brands include Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2900 employees with teams in North America, Europe, Latin America and Asia Pacific.
Our global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers.
What's the job?
We're seeking a strategic and experienced Vice President of Sales to lead the transformation of our North American sales organization. As Zurich Cover-More North America evolves into a unified business unit, this role offers a unique opportunity to shape the future of our sales function across the United States and Canada. This is a high-impact leadership position responsible for driving top-line growth, optimizing sales performance, and building a scalable, fit-for-purpose sales structure that reflects the best of our brands.
* You'll lead a national sales team, including Regional Directors and Account Managers, with oversight of performance, strategy, and execution
* You'll design and implement the North America sales plan, integrating teams and processes post-acquisition
* You'll establish sales infrastructure, reporting frameworks, and pipeline management tools to support growth
* You'll serve as the executive contact for major accounts, industry consortia, and travel trade associations
* You'll collaborate across functions to align sales strategy with broader business objectives
* You'll travel regularly across the US to stay close to the team and market
* You'll unify sales efforts across multiple brands, ensuring consistency and excellence in execution
What are we looking for?
* 10+ years of progressive sales leadership experience within the travel industry (travel insurance experience is a plus, but not required)
* Demonstrated success in building or restructuring sales organizations, with experience in M&A integration highly valued
* Strong organizational and strategic planning capabilities, with a focus on scalable growth
* Proven ability to lead geographically dispersed teams and foster a high-performance culture
* Exceptional communication and stakeholder management skills, with executive presence
* Familiarity with sales enablement tools and pipeline management platforms
* Willingness to travel frequently across the US (50%)
* Bachelor's degree and/or equivalent experience preferred
* Underwriting background and relevant licenses preferred
Why choose us?
We value optimism, caring, togetherness, reliability, and determination.
We have more than 2900 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global purpose to look after travelers, at every step of their journey.
Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.
Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits (everyone starts with 19 days) along with a comprehensive paid parental leave scheme.
Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.
Apply today and let's go great places together!
#LI-Hybrid
The salary range for this role is $215,000.00- $275,000.00. This is the range Zurich Cover-More in good faith believes is the range of possible compensation for this role at the time of the posting. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
Insurance Operations Analyst-Aviation Division
New York, NY job
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
The Operations Analyst supports key business processes across underwriting, compliance, and systems initiatives to help propel new business and renewals. This role combines analytical, organizational, and technical skills to streamline workflows, enhance data accuracy, and support cross-functional projects within the Aviation insurance operations environment. You will directly support the Operations Manager to ensure platform stability, assist with compliance deliverables, and identify opportunities to improve efficiency, marketing exposure, and improve data-driven processes.
Key Responsibilities:
* Maintain and enhance third party platform as a product owner,; act as a product liaison, build product as needed, and troubleshoot technical issues and manage pool mailbox.
* Ensure data accuracy and consistency across systems and reports
* Support compliance-related products, including state filings, document management, and audit requests.
* Identify opportunities to streamline workflows, improve automation, and reduce operational risk or manual touchpoints.
* Collaborate with cross-functional teams to support product, compliance, and system integration
* Assist with developing and maintaining Standard Operating procedures for recurring processes
* Participate in ad-hoc analysis, reporting, and special products assigned.
Qualifications:
* Strong organization and problem-solving skills
* Detail oriented with commitment to data integrity
* Excellent communication skills
* Ability to manage multiple priorities and work independently
* Education: Bachelor's degree required; STEM or analytical background preferred
* Experience: 1-4 years of full-time professional experience
* Exposure to insurance, operations, or data analysis preferred
* Experience with Python, RStudio, or other coding tools is a plus
* Strong Excel and data visualization skills (e.g. Power BI, Tableau) preferred
Business Unit:
Aviation
Salary Range:
$64,000.00 -$80,000.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-ApplyComplex Claims Consultant - Dental/Medical Malpractice
New York, NY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Start the next chapter of your career as a Complex Claims Consultant in Healthcare for CNA Insurance. CNA is a market leader in insuring healthcare providers and facilities, including dentists, physicians, nurses, nurse practitioners, physical therapists, counselors, pharmacists, massage therapists and more than 100 other categories of medical service providers, along with the facilities and practices in which they work. This role will support the Healthcare business and interact with these key customers.
You will be responsible for the overall investigation, management and resolution of Healthcare professional liability claims in multiple states. You will be recognized as a technical expert in the interpretation of complex or unusual policy coverages. Under general management direction, you will work within defined authority limits, to manage professional liability healthcare claims with moderate to high complexity and exposure in accordance with company protocols, quality and customer service standards. You will also partner with internal business partners such as Underwriting and Risk Control, to share claim insights that aid in good underwriting and risk management decisions.
The individual will work with insureds, attorneys, other insurers and account representatives regarding the handling and/or disposition of complex litigated and non-litigated claims in multi-state jurisdictions. The individual will investigate and resolve claims, coordinate discovery and team with defense counsel on litigation strategy. They should be able to utilize claims policies and guidelines, review coverage, determine liability and damages, set financial reserves, secure information to negotiate and settle claims.
This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Manages an inventory of highly complex healthcare professional liability claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
* Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.
* Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language, estimating potential claim valuation, working with counsel and following the company's claim handling protocols.
* Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
* Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts where necessary, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
* Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.
* Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.
* Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.
* Keeps leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.
* Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
* Mentors, guides, develops and delivers training to less experienced Claim Professionals.
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills, Knowledge & Abilities
* Thorough knowledge of the professional liability insurance industry, products, policy language, coverage, and claim practices. Understanding of dental malpractice claims and policies is strongly favored.
* Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.
* Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
* Strong work ethic, with demonstrated time management and organizational skills.
* Ability to work in a fast-paced environment at high levels of productivity.
* Demonstrated ability to negotiate complex settlements.
* Experience interpreting complex insurance policies and coverage.
* Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* A commitment to collaboration and demonstrated ability to value diverse opinions and ideas.
Education & Experience:
* Bachelor's Degree or equivalent experience. JD a plus.
* Typically a minimum six years of relevant experience, preferably in claim handling or medical malpractice litigation.
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
* Professional designations are a plus (e.g. CPCU).
#LI-KP1
#LI-Hybrid
In Chicago/New York/California, the average base pay range for the Complex Claims Consultant role is $113,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyLiability Claims Consultant (Construction Defect)
New York, NY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA Insurance is searching for a seasoned Liability Claims Consultant to work with a large degree of autonomy managing third party liability construction defect commercial claims nationwide with high complexity and exposure.
Responsibilities include the coordination of all claim investigation and resolution activities under both occurrences based general liability policies and claims made errors & omissions policies according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s).
Ideal candidates are sharp and experienced in handling third party liability construction defect claims and litigation.
This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses.
* Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys.
* Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost-effective manner and ensuring timely issuance of disbursements.
* Coordinates third party recovery with subrogation/salvage unit.
* Makes recommendations on claims processes and resolution strategies to management.
* Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.
* Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims.
* Keeps current on state/territory regulations and issues, industry activity and trends. May participate in industry trade groups.
* Provides guidance and assistance to less experienced claims staff and other functional areas.
* Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.
May perform additional duties as assigned.
Reporting Relationship
Manager or above
Skills, Knowledge & Abilities
* Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.
* Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
* Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
* Ability to deal with ambiguous situations and issues.
* Creativity in resolving unique and challenging business problems.
* Knowledge of Microsoft Office Suite and other business-related software.
* Ability to adapt to change and value diverse opinions and ideas.
* Ability to manage and prioritize multiple projects.
* Ability to evaluate claims based on a cost benefit analysis.
* Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports.
* Ability to implement strategies with a proactive long-term view of business goals and objectives.
Education & Experience
* Bachelor's Degree or equivalent experience.
* Typically a minimum of eight years of relevant experience, preferably in a legal or claim handling environment.
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
* Professional designations are a plus (e.g. CPCU)
#LI-KP1
#LI-Hybrid
In Chicago/New York/California, the average base pay range for the Claims Consultant role is $102,000 to $145,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyUnderwriting Director, Inland Marine Alternative Distribution
New York, NY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
JOB DESCRIPTION:
The Underwriting Director for Inland Marine Alternative Distribution is accountable for a of business, driving business results and profitable growth through national brokers and wholesalers, with a strong focus on Quota Share Builder's Risk, E&S channel development, and program management. The Underwriting Director will maintain high-level broker relationships in the NYC market, act as the primary technical expert for complex shared/layered builders' risk placements and may oversee a regional underwriting team. In conjunction with senior management, the Underwriting Director works within the highest limits of authority.
This role will work from our offices in New York City on a hybrid basis.
***Please note that the posted compensation is not reflective of the NYC market***
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Directs the work activities and has full management responsibility for the performance and development of subordinate staff in accordance with corporate strategic direction.
Coaches, leads and develops underwriters and directs the development of underwriting training.
Participates with senior management in the development and implementation of underwriting policy, marketing and business strategy.
Develops and implements operating plans for enhancing the business and meeting strategic objectives.
Reviews and directs the application of underwriting policy and pricing for all risks within an assigned book of business.
May market products and services through agencies or through the brokerage community.
Develops and maintains agency and/or broker relationships to ensure positive and profitable outcomes.
Reports business progress to senior management.
Keeps current on state/territory issues and regulations, industry activity and trends. May represent the company in industry trade groups.
Reporting Relationship
AVP or above
Skills, Knowledge and Abilities
1. Ability to effectively lead, coach and develop an underwriting group.
2. Excellent communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
3. Senior level technical and business management acumen, underwriting skill and knowledge of insurance and underwriting principles, practices and procedures.
4. Excellent analytical and problem-solving skills, with the ability to manage multiple projects and teams.
5. Ability to deal with ambiguous situations and issues.
6. Creativity in resolving unique and challenging business problems.
7. Ability to achieve results by taking a proactive long-term view of business goals and objectives.
8. Knowledge of Microsoft Office Suite and other business-related software.
Education and Experience
1. MBA or its equivalent in experience. Professional designations preferred.
2. Typically, a minimum of ten years of underwriting experience with a proven track record of results.
#LI-MA1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut,
Illinois
,
Maryland,
Massachusetts
,
New York and Washington,
the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyOcean Marine Claim Specialist
New York, NY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
At CNA, we provide insurance solutions to a wide range of businesses. Our Marine Claims Team handles all lines of ocean and some inland marine claims. We are seeking a motivated claim professional to join us primarily handling Hull, P&I, and Marine Liability claims. There will also be the opportunity to handle Ocean Cargo and Motor Truck Cargo claims. Under general management direction, the individual contributor will analyze, coordinate and resolve litigated and non-litigated claims within an established authority level.
JOB DESCRIPTION:
Essential Duties & Responsibilities
* Interprets policy coverages, and determines if coverages apply to claims submitted, escalating issues as needed.
* Sets activities, reserves and authorizes payments within scope of authority. Ensures issuance of disbursements while managing loss costs and expenses.
* Coordinates and performs investigations and evaluates claims and lawsuits through contact with insureds, claimants, business partners, witnesses and experts. Seeks early resolution opportunities. Identifies files that have potential fraud and refers to SIU.
* Utilizes negotiation skills to develop settlement packages.
* Identifies claims with third party recovery potential and coordinates with subrogation/salvage unit.
* Partners with attorneys, account representatives, agents, underwriters, and insureds to develop a focused strategy for timely and cost effective resolution of more complex claims.
* Analyzes claims activities. Prepares and presents reports for management. May be responsible for special projects and presentations.
* Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.
* May provide guidance and assistance to other claims staff and functional areas.
* Keeps current on state/territory regulations and issues as well as industry activity and trends.
* Some travel may be required as needed for mediations, settlement conferences, team activities and/or trials.
* May perform additional duties as assigned.
Reporting Relationship
* Manager.
Skills, Knowledge & Abilities
* Solid knowledge of marine or commercial liability claims, and insurance industry theory and practices.
* Demonstrated technical expertise and product specific knowledge.
* Strong interpersonal, communication and negotiation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
* Ability to work independently, managing time and resources to accomplish multiple tasks and meet deadlines.
* Strong analytical and problem solving skills enabling viable alternative solutions.
* Ability to exercise independent judgement, and make critical business decisions effectively assessing the merits of claims as well as evaluating claims based on a cost benefit analysis.
* Solid knowledge of Microsoft Office Suite, as well as other business-related software.
* Ability to adapt to change and value diverse opinions and ideas.
* Ability to fully comprehend claim information; and to further articulate analyses of claims in internal reports.
* Ability to handle claims with a proactive long-term view of business goals and objectives.
Education & Experience
* Bachelor's degree or equivalent experience. Professional designations preferred.
* Typically a minimum three to five years claims experience.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyComplex Claims Consultant - Financial Lines/Public D&O
New York, NY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA is one of the premier providers of professional liability insurance. CNA offers excellent work/life balance opportunities and a strong benefits package.
We are currently seeking a Complex Claims Consultant in our Financial Lines Claims team. The individual in this position will primarily focus on high severity D&O and E&O claims under policies issued to Public Companies as well as Financial Institutions such as large depository institutions, insurance companies and investment advisors. The Individual in this position will investigate and maintain complex professional liability claims and work within specific limits of authority on assignments requiring significant technical complexity and coordination. While utilizing claims policies and guidelines, the Individual in this position will also review coverage, assess liability and damages, secure information, and negotiate and settle claims.
The average caseload for this claim professional will be approximately 120-135 files. These claims can be highly complex in nature and valued in the multi-million dollar range. Insurance litigation and coverage interpretation/analysis experience is strongly desired.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Manages an inventory of highly complex litigated claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. This includes analysis of complex coverage issues requiring strong coverage acumen with respect to a variety of policy forms, involving multiple coverages and coverage parts.
* Ensures exceptional customer service by managing all aspects of the claim, interacting and communicating professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.
* Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.
* Leads focused investigation to determine independent assessment of liability and damages by gathering pertinent information, such as contracts or other documents, as necessary to verify the facts of the claim.
* Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. Directly negotiates and resolves cases where appropriate and participates in mediations and settlement conferences to resolve files. Attends trial as necessary.
* Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.
* Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.
* Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.
* Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight list, and preparing and presenting succinct summaries to senior management.
* Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
* Mentors, guides, develops and delivers training to less experienced Claim Professionals.
May perform additional duties as assigned.
Reporting Relationship
Typically Director or above
Skills, Knowledge & Abilities
* Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures. This position requires demonstrated ability to handle litigated matters, including selection and direction of counsel, and formulation and execution of resolution strategies and strategic coordination with counsel, insureds, brokers and other insurers under reimbursement policies.
* Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
* Strong communication, negotiation and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.
* Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
* Strong work ethic, with demonstrated time management and organizational skills.
* Ability to work in a fast-paced environment at high levels of productivity.
* Demonstrated ability to negotiate complex settlements.
* Experience interpreting complex commercial insurance policies and coverage.
* Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* Demonstrated ability to value diverse opinions and ideas.
Education & Experience
* Bachelor's Degree or equivalent experience. Juris Doctorate is preferred.
* Typically a minimum six years of relevant experience, preferably in Professional Liability claim handling or a minimum of six years in a law firm handling Professional Liability matters
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
* Prior negotiation experience
* Professional designations preferred (e.g. CPCU)
#LI-CP1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyPortfolio AI Analytics & Execution Consulting Director
New York, NY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
The Consulting Director, Portfolio AI Analytics and Execution is a high level individual contributor position reporting to the Director, Portfolio AI Analytics and Execution. This position is accountable for creating AI-based analysis and using sophisticated generative AI solutions to support the creation, implementation and end to end execution of underwriting strategies.
This role will work directly with underwriting and risk control leaders to drive toward underwriting results for their assigned business segments. By fusing cutting-edge AI with traditional portfolio analytics, they will be part of a team pioneering a new frontier in portfolio management - delivering hyper-granular, actionable insights that were previously unattainable and implementing them into the core day-to-day operations of the underwriting and risk control areas. These insights will transform decision-making across the underwriting value chain with unprecedented precision and clarity.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Implements the creation of end to end strategies leveraging sophisticated AI tools
* Works under guidance of leadership and technology and business teams to drive straightforward implementation of strategic execution mechanisms into core systems and processes.
* Partners with business areas to create localized portfolio execution goals, strategies, and targets.
* Creates a culture of accountability by providing needed information into CNA's global portfolio management exercises and planning processes.
* Leverages a combination of cutting edge AI intelligence tools combined with traditional analytics to monitor execution outcomes
* Implements strong strategic feedback loops using agentic AI.
* Collaborates with technology and the data and analytics hub to ensure the use of the most cutting edge technologies from CNA's strategic AI and cloud partners
May perform additional duties as assigned.
Reporting Relationship
Director, Portfolio AI Analytics and Execution
Skills, Knowledge & Abilities
1. Senior level knowledge of core functions of an insurance company and general insurance.
2. Exemplifies continuous learning and innovation with demonstrated entrepreneurial success in leveraging generative AI applications
3. Strong technical skills and knowledge of how to convert data to action.
4. Robust understanding of the core commercial P&C underwriting process
5. Senior level interpersonal, communication and presentation skills. Effectively interacts with all levels of CNA's internal and external business partners.
6. Senior level project management, organization and planning skills with the ability to manage multiple projects effectively.
Education & Experience
1. Bachelor's Degree in Business, Economics, Mathematics, Finance, Statistics, or related field.
2. Typically a minimum of ten years of related work experience.
#LI-AR1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplyUA Associate - E&S Casualty
New York, NY job
128502 Zurich North America is currently hiring a UA Associate - E&S Casualty to join the Excess Casualty team! As a UA Associate - E&S Casualty, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.
At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.
This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations: Schaumburg, IL or New York, NY.
In this role you will be responsible for:
+ Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
+ Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
+ Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
+ Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters.
+ Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications:
+ Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
+ Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
+ High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND
+ Knowledge of data collection and analysis
+ Microsoft Office experience
Preferred Qualifications:
+ Insurance industry knowledge
+ Knowledge of processing, rating and policy management systems used in the insurance industry
+ Strong verbal and written communication skills
+ Superior skills in relationship building, active listening with customers and coworkers
+ Customer service experience
+ Enjoys working with details and providing accurate data in a timely manner
+ Self-directed to meet deadlines
+ Multi-tasking skills
+ 5% Travel
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here (****************************************** . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed hourly rate for this position is $23.37 - $38.22, with short-term incentive bonus eligibility set at 5%.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here (********************************* to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - New York, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MM1 #LI-HYBRID
EOE Disability / Veterans
Crop Claims Seasonal Adjuster
New York, NY job
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The D ivision is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops.
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Great American is currently seeking Seasonal Crop Adjusters. These positions are seasonal and may not be eligible for full-time or part-time benefits. Qualified candidates will cover territory in one of the following states:
Alabama
Arkansas
California
Colorado
Florida
Georgia
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
South Carolina
South Dakota
Tennessee
Texas
Washington
Wisconsin
Wyoming
Schedule: Seasonal part-time. Hours fluctuate based on seasonal needs.
As a Crop Adjuster, you will:
Understand and can work claims for all major crops, policy/plan types, in all stages of growth.
Complete field inspections, reviews, and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company Crop insurance policies.
Review and evaluates coverage and/or liability.
Secure and analyze necessary information (i.e., reports, policies, appraisals, releases, statements, records, or other documents) in the investigation of claims.
Ensure compliant and cost effective application of Crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements.
Accurately document, process and transmit loss information to determine potential.
Works toward the resolution of claims files, and may attend arbitrations, mediations, depositions, or trials as necessary.
May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
Conveys simple to moderately complex information (coverage, decision, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
Ensures that claims handling is conducted in compliance with applicable statues, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.
Follow regulatory and company rules, policies, and procedures.
Performs other duties as assigned.
Physical Requirements for employees in the Crop Business Unit/Crop Claims General Adjuster
Requires continuous and prolonged walking and standing.
Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs.
Requires frequent climbing grain bins, bending, twisting, stooping, kneeling and crawling.
Requires overhead reaching and grabbing.
Requires regular and predictable attendance.
Requires ability to conduct visual inspections.
Requires work outdoors, in inclement weather conditions.
Requires frequent travel.
May require ability to operate a motor vehicle.
Business Unit:
Crop
Salary Range:
$0.00 -$0.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-ApplyActuarial Consultant (P&C Pricing)
New York, NY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
As a member of CNA's Actuarial organization, you will be part of a community that provides deep specialization and discipline as trusted advisors, unlocks data to enable business partners to advance our global market strategy, and drives business solutions through actionable analytics and insights.
As an Actuarial Consultant at CNA, you will assist in developing actuarial pricing and rating plans for General Liability Pricing. This position collaborates with business partners and Actuarial leaders. You will serve as an advisor to Actuarial peers by providing actuarial analyses in support of influencing pricing decisions and long term pricing, claim, underwriting, reserving decisions and strategies.
For those candidates still sitting for exams, you will participate in our Actuarial Education Program which provides competitive study support and exam raises.
This position works a hybrid schedule from a CNA Actuarial Hub Location including Chicago, IL; Radnor, PA; Warren, NJ; New York City, NY and Walnut Creek, CA.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Collaborates with business partners and functional subject matter experts, provides actuarial input as needed.
* Partners with peers, business partners and leaders to support a specific segment's strategy through the use of actionable insights and analytics.
* Provides support in determining pricing/reserving strategy for an assigned area. May create and modify existing tools/analytics as needed.
* Proactively monitors trends and shares results with actuarial leaders and peers.
* Provides support to less experienced team members and help to manage projects as needed.
* Stays up to date in actuarial expertise and industry trends and development.
* Produces standard and special reports as needed.
May perform additional duties as assigned.
Reporting Relationship
Director or above
Skills, Knowledge & Abilities
* Solid knowledge of core functions of an insurance company, general insurance, actuarial and statistical concepts.
* Demonstrated technical expertise and product specific knowledge.
* Ability to effectively interact with all levels of CNA's internal and external business partners sometimes influencing decisions.
* Strong analytical and problem solving skills with the ability to effectively resolve moderately complex situations and issues. Demonstrates attention to detail.
* Ability to make critical business decisions effectively within scope of authority.
* Ability to work independently and as a team, can manage multiple moderately complex projects.
* Ability to comprehend business data and metrics and to further articulate analyses of actuarial data within internal reports.
Education & Experience
* Bachelor's Degree in a relevant discipline, or equivalent.
* Typically a minimum of four years of related work experience.
* Typically at least three to five successfully completed CAS exams. May include those with their Associateship.
#LI-KP1
#LI-Hybrid
In Illinois/California/New York, the average base pay range for an Actuarial Consultant is $97,000 to $137,500. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-ApplySenior Agile Product Owner
New York, NY job
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.
Great American Risk Solutions is a dynamic and diverse operation within the Great American Insurance Group. We offer a wide range of commercial products designed to meet the unique needs of our clients, including property, casualty, and specialty insurance products. Our focus is on the wholesale brokerage market, where our partners specialize in placing complex and high-risk insurance policies, ensuring that our clients receive the best possible service and expertise. We foster a work environment that encourages the empowerment of product owners, respects diverse opinions and experiences, and promotes a culture of continuous growth, learning, and improvement.
Key Responsibilities:
Product Vision and Strategy:
Lead a cross-functional team to define a product vision and strategy, product roadmap, and requirements for success.
Collaborate with key stakeholders to define business objectives and create and communicate requirements that translate business needs into strategic business and technology initiatives.
Ensure a customer-centric and data-driven approach to identify and advocate for iterative deliverables with measurable outcomes.
Product Development and Management:
Oversee the creation and maintenance of training materials to assist in product adoption.
Monitor usage, assess user data, and identify opportunities to increase usage and improve user experience.
Craft a roadmap for one or more teams based on business objectives.
Be an active member of one or more agile development teams in partnership with a Scrum Master.
Support Risk Solutions as a leader in the division's agile transformation, sharing best practices and coaching business partners on effective engagement in an agile delivery environment.
Team Collaboration and Leadership:
Build relationships with Business Stakeholders to understand the value and need for technical solutions.
Maintain and leverage strong relationships across the business.
Coach, mentor, or pair with other Product Owners.
Participate in or facilitate all agile ceremonies (e.g., standups, planning, retro, etc.).
Desired Skills:
Dynamic communication skills.
Passion for product delivery.
Ability to inspire senior leadership by presenting a product vision.
Strong relationship-building and collaboration skills.
Ability to influence without direct authority.
Experience leading large-scale system implementations or system conversions.
Highly desired specialties include experience supporting Underwriting, Insurance Product Launches, Policy Administration systems, Broker Management, Binding Authority or Data and Analytics.
Job Requirements:
Education: Bachelor's Degree or equivalent experience.
Field of Study: Business, Management, Information Technology, or a related discipline.
Experience:
10 or more years of related experience in the insurance or financial services industry preferred.
3 or more years of agile leadership experience as a Product Owner or Product Manager.
Demonstrated knowledge of and experience managing product development and agile development methodology, preferably Scrum and/or Scaled Agile Framework (SAFe).
Certifications: CSPO (Certified Scrum Product Owner) or SAFe certifications are a plus.
Additional Information:
Travel may be required up to 10%.
Business Unit:
Great American Risk Solutions
Salary Range:
$127,800.00 -$172,200.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-ApplyResidential Loan Underwriter I
Garden City Park, NY job
About Us: Hanover Bank- When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth.
Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals.
When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts!
Job Summary
Hanover Bank is looking for a full-time Residential Underwriter to join our team. The Residential Underwriter is responsible for the evaluation and approval of residential mortgage loan applications in accordance with Bank credit policies, investor guidelines, and regulatory requirements. This position supports both conforming and non-conforming loan products, including non-QM, investment property, and owner-occupied programs. The incumbent ensures that all loan files are complete, accurate, and meet established underwriting and documentation standards.
Essential Job Duties and Responsibilities
* To support a non-conforming and conforming loan product with standard loan package requirements.
* Must be cognizant of Bank Credit Policy and investors' requirements related to all residential loan products.
* Ensure that the loan file fully conforms to the bank's underwriting and document requirements prior to approval.
* Knowledge of Non-QM investment properties and Owner-Occupied loan programs.
* Ensure compliance with all regulations, policies, and procedures, as applicable.
* Maintain required daily job assignments.
* Review and analyze mortgage applications.
* Answer inquiries and questions from processors and loan officers. Assist team members when necessary.
* Examine loan transactions and documents to ensure accuracy and completeness within the compliance requirements.
* Maintain consistent turn time with new and resubmitted loan submissions promptly to meet scheduled closing dates.
* Analyze title and appraisal reports for residential properties, including one to four family, condo, PUD, and co-op to identify zoning classification, building's structure, violations, and property type to ensure the health and safety, soundness, or structural integrity of the properties.
Education and Experience
* Bachelor's degree preferred but not required
* At least 2 years of underwriting residential mortgage experience
* Knowledge of Loan Origination Software preferred
Skills and Abilities
* Capable of working in a fast-paced environment
* Ability to manage multiple tasks
* Strong verbal and written communication skills
Our Benefits:
Health & Wellness Benefits
* Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options)
* Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D)
* Company-paid Long-Term Disability Insurance
Voluntary Benefits
* Additional Life and AD&D Insurance for employee, spouse, and dependents
* Voluntary Short-Term Disability Insurance
* Pet Insurance
* Legal Services Plan
* Accident Insurance
* Hospital Indemnity Insurance
* Cancer Care Insurance
Retirement
* 401(k) Plan with Company Match
Time Off & Recognition
* Paid Personal Time Off (PTO)
* Paid Company Holidays
* Annual Performance Bonuses
* Annual Salary Increases
Employee Engagement
* Company-sponsored Events
* Employee Contests and Recognition Programs
Hourly Wage: $36.00 - $44.00; placement within this range will vary based on experience and skill level.
Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Insurance Operations Analyst-Aviation Division
New York, NY job
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
The Operations Analyst supports key business processes across underwriting, compliance, and systems initiatives to help propel new business and renewals. This role combines analytical, organizational, and technical skills to streamline workflows, enhance data accuracy, and support cross-functional projects within the Aviation insurance operations environment. You will directly support the Operations Manager to ensure platform stability, assist with compliance deliverables, and identify opportunities to improve efficiency, marketing exposure, and improve data-driven processes.
Key Responsibilities:
Maintain and enhance third party platform as a product owner,; act as a product liaison, build product as needed, and troubleshoot technical issues and manage pool mailbox.
Ensure data accuracy and consistency across systems and reports
Support compliance-related products, including state filings, document management, and audit requests.
Identify opportunities to streamline workflows, improve automation, and reduce operational risk or manual touchpoints.
Collaborate with cross-functional teams to support product, compliance, and system integration
Assist with developing and maintaining Standard Operating procedures for recurring processes
Participate in ad-hoc analysis, reporting, and special products assigned.
Qualifications:
Strong organization and problem-solving skills
Detail oriented with commitment to data integrity
Excellent communication skills
Ability to manage multiple priorities and work independently
Education: Bachelor's degree required; STEM or analytical background preferred
Experience: 1-4 years of full-time professional experience
Exposure to insurance, operations, or data analysis preferred
Experience with Python, RStudio, or other coding tools is a plus
Strong Excel and data visualization skills (e.g. Power BI, Tableau) preferred
Business Unit:
Aviation
Salary Range:
$64,000.00 -$80,000.00
Benefits:
Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.
Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.
Auto-ApplyPortfolio AI Analytics & Execution Senior Consultant
New York, NY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
The Portfolio AI Analytics and Execution Senior Consultant is an experienced individual contributor position reporting to the Director, Portfolio AI Analytics and Execution. This position is accountable for creating AI-based analysis and using sophisticated generative AI solutions to support the creation, implementation and end to end execution of underwriting strategies. This role will work with their manager to collaborate with underwriting and risk control leaders to drive toward underwriting results for their assigned business segments. By fusing cutting-edge AI with traditional portfolio analytics, they will be part of a team pioneering a new frontier in portfolio management - delivering hyper-granular, actionable insights that were previously unattainable and implementing them into the core day-to-day operations of the underwriting and risk control areas. These insights will transform decision-making across the underwriting value chain with unprecedented precision and clarity.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Implements the creation of end to end strategies leveraging sophisticated AI tools
* Works on cross-functional project teams to drive straightforward implementation of strategic execution mechanisms into core systems and processes.
* With oversight from director level manager, partners with business areas to create localized portfolio execution goals, strategies, and targets.
* Creates a culture of accountability by providing needed information into CNA's global portfolio management exercises and planning processes.
* Leverages a combination of cutting edge AI intelligence tools combined with traditional analytics to monitor execution outcomes
* Implements strong strategic feedback loops using agentic AI.
* Leverages collaboration mechanisms available with technology and the data and analytics hub to ensure the use of the most cutting edge technologies from CNA's strategic AI and cloud partners
May perform additional duties as assigned.
Reporting Relationship
Director, Portfolio AI Analytics and Execution
Skills, Knowledge & Abilities
1. Knowledge of core functions of an insurance company and general insurance.
2. Exemplifies continuous learning and innovation with demonstrated entrepreneurship using generative AI
3. Strong technical skills and knowledge of how to convert data to action.
4. Understanding of relevant portions of the core commercial P&C underwriting process
5. Strong interpersonal, communication and presentation skills. Effectively interacts with CNA's internal business partners.
6. Project management, organization and planning skills with the ability to manage multiple projects effectively.
Education & Experience
1. Bachelor's Degree in Business, Economics, Mathematics, Finance, Statistics, or related field.
2. Typically a minimum of seven years of related work experience.
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
Auto-Apply