LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at Store 0557 located 521 Warren County Center Warrenton, MO 63383. The Customer Service Representative opportunity is a Full Time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
* Complete cash transactions for our customers
* Initiate customer loans
* Contact customers about past due payments
* Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
* Excellent customer service skills
* Cash Handling experience
* Ability to operate computers and standard office equipment preferred
* Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
* Ability to work with minimal supervision
* Reliable attendance is an essential requirement of the position
* Must be at least 18 years of age
* Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
* Monthly bonus program
* Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
* Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website *********************
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
$25k-33k yearly est. 8d ago
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Customer Service Representative
QC Holdings 4.2
QC Holdings job in Saint Joseph, MO
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at Store 4404 located at 3119 N Belt Hwy Saint Joseph, MO 64506. The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
* Complete cash transactions for our customers
* Initiate customer loans
* Contact customers about past due payments
* Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
* Excellent customer service skills
* Cash Handling experience
* Ability to operate computers and standard office equipment preferred
* Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
* Ability to work with minimal supervision
* Reliable attendance is an essential requirement of the position
* Must be at least 18 years of age
* Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
* Monthly bonus program
* Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
* Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website *********************
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
$25k-33k yearly est. 22d ago
Surplus Sales Lead (E-Commerce)
PCS Retirement 4.4
Kansas City, MO job
About PCs for People
PCs for People is a national nonprofit committed to digital inclusion and environmental sustainability. We provide affordable technology and internet access to individuals and families across the country, helping bridge the digital divide and empower communities.
About The Role
The Surplus Sales Lead will have primary responsibility for guiding our team through day to day processes. From keeping associates on task while processing alongside them, the ideal candidate will take a big picture approach to keeping the Surplus Sales organized and lead our team to fulfilling daily and weekly goals.
Key Role Responsibilities
Collaborate with the Surplus Sales Manager to align on short- and long-term sales and operational goals
Support the development, documentation, and implementation of standard work procedures across surplus operations
Oversee inventory organization, accuracy, and readiness for listing
Review and edit draft product listings prior to submission to the Surplus Sales Manager
Identify, prioritize, and stage high-value surplus items from the warehouse for testing and listing
Lead and motivate staff to maintain productivity, organization, and quality standards
Train team members on product testing protocols and photography standards for e-commerce platforms
Conduct product testing and photography as needed to support listing volume
Maintain a daily listing output to meet key performance indicators (KPIs)
Perform additional duties as assigned
Requirements
2+ years of e-Commerce experience preferred
Basic understanding of consumer and/or enterprise-level IT hardware
Excellent computer/internet experience in working in Windows PC environment a must
Great verbal and written communication skills
Strong self-driven, project management, time management, and organization skills
Strong demonstration of team skills with a high level of initiative and the ability to work in an environment of rapidly changing priorities
Demonstrated experience identifying growth opportunities and execution on initiatives within the surplus marketplace to achieve sales targets
Must be a self-starter with strong motivation and desire for continuous learning and improvement
Ability to work in a general warehouse environment
What We Value
Genuine interest in people, technology, and digital equity
Compassionate, curious, and community-minded
Graceful under pressure and adaptable in dynamic situations
Collaborative teammate who brings energy and empathy to every interaction
Self-motivated and solutions-oriented thinker
Previous networking and/or installation experience highly desirable
Physical Requirements
Prolonged periods of sitting or standing at a workstation or service counter
Ability to frequently lift or move items up to 25 pounds, occasional lifting of up to 50 pounds
Frequent use of computer, phone, and other office equipment
Capability to communicate clearly in person, by phone, and over digital platforms
Frequent bending, kneeling, crouching, and reaching
Capability to work in various indoor non temperature controlled environments
Manual dexterity to handle tools, and small components
Extended periods of walking or standing throughout the workday
Visual acuity to read labels and perform detailed tasks
Willingness to adhere to physical safety protocols
We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment.
Benefits Include:
Medical - Choice of Plans
Dental - Choice of Plans
Vision
401k with Match
Voluntary Disability Insurance
Voluntary Life Insurance
Vacation + Sick Leave
EEO Statement
We are committed to creating a diverse and inclusive workplace. PCs for People provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Description $24 - $26 / Hour
$24-26 hourly 30d ago
Delivery Driver
Cottons 3.5
Poplar Bluff, MO job
Upholds the Core Values as determined by the management team. Primary responsibility for all positions with Cotton's Ace Hardware is to
Amaze Every Customer Every Time
. You'll work in a fast-paced and physically engaging environment where you will perform daily deliveries to commercial and residential customers.
Essential Duties and Responsibilities
Ability to safely load, unload and move products in an efficient manner and in the customer's best interest.
Communicates with customers via phone to schedule deliveries and delivers the merchandise with care.
May use the Ace delivery smartphone application to facilitate the delivery process.
Perform daily pre- and post-trip safety inspections on all equipment and following up with any deficits with the Store Manager.
Communicate with the store management as needed and follow instructions as required including but not limited to: change in route, special requests and/or equipment problems.
Demonstrate excellent customer service to our customers, and co-workers.
Maintain a clean working environment while keeping the vehicle free from debris.
Maintain knowledge of geography and demographics of assigned area as well as contact persons at each store location.
Adhere to gas credit card usage
Operate a box van, pickup truck or other assigned vehicle in a safe and courteous manner while observing all state and local driving laws as well as company policies and procedures.
Input or retrieve data from personal computer as needed.
$39k-49k yearly est. 60d+ ago
INTERN: Jefferson City Youth Specialist
Halo 4.6
Jefferson City, MO job
Make an impact working with local homeless youth while using your own creativity! HALO Jefferson City Youth Specialist Intern will primarily focus on developing, coordinating, and facilitating HALO Art & Life Skill workshops and individual services that will be geared towards at-risk youth ages 12 and older. This position
will be for 20+ hours a week (including some evenings) comprising of 3-4 programs per week, and office hours at the JC HALO Home. This intern will report to the JC Program Manager. The time frame for this Internship is flexible, with 6 months-1 year preferred.
A majority of this position will comprise of:
Collaborating with JC Program Manager and Volunteers to plan, prepare and facilitate 3-4 programs and services per week.
Spending 2-3 days a week in the office working on developing programming based on needs of youth and/or partnering schools as they are identified.
Assisting JC Program Manager with administering program surveys to youth to assess program effectiveness on a quarterly basis.
Meet individually with youth to help provide resources, programs and services for their immediate needs surrounding the areas of housing, healing or education.
Assist JC Program Manager and Chief Program Officer on local outreach needs to expand the reach for HALO in Jefferson City and surrounding communities.
Other focuses during internship will include:
Track weekly statistics and outcomes by compiling information reported through Workshop Facilitation Reports & entry into Apricot
Managing HALO Connect Wall as new services and resources are discovered, while encouraging youth to utilize the resources available in the community.
Gathering content for Marketing department to promote programs and needs in the Learning Center
If desired, internship provides the opportunity to plan and facilitate your own program to benefit at-risk youth.
Assisting with special events that arise during the time of your internship
Qualifications
Candidates for this Internship must exhibit strong organizational and communication skills. Also be able to work well in a team atmosphere, highly motivated, enjoy brainstorming, and take the initiative on all projects. Excellent opportunity to gain a variety of experience.
$33k-42k yearly est. 6d ago
Jefferson City Youth Advocate
Halo 4.6
Jefferson City, MO job
SALARY RANGE: $34,000 - $42,000
Help one more child spend one less day alone. HALO Home is a transitional living program for homeless teenage girls and their children. HALO is looking for applicants with experience working with at-risk youth, and who enjoy activity and interaction with residents and their children. FEMALE APPLICANTS ONLY. Minimum 21 years of age.
The Youth Advocate position is comprised of 3 main job responsibilities:
Work closely with the Program Manager to coordinate case management for residents assigned to your caseload. Actively engage with residents and their dependents to form trusting relationships with them through utilization of Trauma Informed Care principles and a strengths-based approach.
Be available to assist residents as needed, such as: drive them to school, work, or doctor appointments on a daily basis utilizing the provided HALO van. Advocating alongside residents at appointments or meetings as needed.
Manage and assist in facilitation of resident progress and education around structured HALO Daily Programs courses as well as unstructured life skill time.
HALO Daily Programs is a required portion of the HALO Home, where residents participate in a structured 5-week, in-seat or self-study (if in school or working), course that helps residents gain and assess their skills in the areas of: Daily Living, Self Care, Relationships & Communication, Housing & Money Management and Career & Education. Once completed with the 5 week curriculum, residents enter a self-study phase to further education within the focus areas, for the duration of the program.
Unstructured life skill time provides the opportunity for Youth Advocates to role model positive and growth promoting behaviors in residents. This includes, but is not limited to: Preparing a meal together, assisting them with any issues they have with their living space, participating in daily room checks, and supervision of daily assigned chores.
Additional Responsibilities Include:
Help to organize and participate in Family Night activities and/or speakers and meals to take place on Thursday evenings with all residents.
Facilitate and participate in evening and weekend activities that promote communal living amongst residents, allowing residents to provide input in activities that take place.
Should a resident break any rule(s) or an emergency situation occurs, the Youth Advocate will report the occurrence to the Program Manager and take the proper steps outlined in the Policy Handbook.
Engage in aftercare efforts to keep past residents engaged with HALO, helping to provide support outside of residential services and document efforts for state and federal purposes.
Maintain thorough daily documentation of resident progress utilizing HALO youth tracking software, Apricot, and team communication tool, Slack, as well as complete proper documentation and paperwork required by state licensing and federal regulations on a timely basis
Help to create a welcoming environment for all residents, team members, volunteers and donors that enter the HALO Home, as well as assisting HALO in maintaining the regulations and requirements of a State licensed residential facility.
Manage Volunteers and Interns during shifts as it relates to resident interaction or progress.
Qualifications
Youth Advocate is committed to HALOs mission of helping one more child spend one less day alone. Its important that this role models the HALO purpose that every child should have the support of a family.
Must have obtained a minimum of a high school diploma. Undergraduate degree preferred, particularly in Social Work or Human Services Field. Background in counseling or case management a plus. The HALO Girls Home is staffed 24/7, 365 days/year.
Relationship building skills and the ability to successfully work with at-risk youth in the home.
Excellent organizational skills with the ability to manage projects.
Critical thinking and creative problem-solving skills.
Strong written and verbal communication skills for anecdotal notes used for state licensing.
Comfortable with using new software systems.
Candidates must have a clean driving record and must pass a background check and fingerprints.
Reliable transportation to and from work, year round.
40 hours a year Professional Development provided.
Must be at least 21 years of age.
Paid training provided for Med-Tech Administration and CPR certification at the HALO home. Employees must pass both certifications.
Study guide provided for Class E license test, needed to drive the van for transporting residents. Expectation to pass the Class E within 30 days of hire.
Positions will be filled as soon as suitable applicants are found.
$34k-42k yearly 2d ago
Assistant Manager
Cottons 3.5
Saint Louis, MO job
Upholds the Core Values as determined by the management team. Assistant Store Managers position is responsible for the complete day-to-day operation of the store in the absence of the Store Manager. Assistant Store Managers are responsible for maximizing store sales and profitability, along with minimizing expenses while ensuring that the store is optimally stocked and merchandised, and to
Amaze Every Customer Every Time
. An Assistant Store Manager contributes to the growth and development of the management team and store associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES (assist in all of the following):
SALES AND OPERATIONS
Hire, train and develop store staff with goals for growth and success in their positions, provide ongoing performance feedback, and recognize accomplishments
Review all store evaluations with store management team and staff to identify opportunity areas and correct all issues with a sense of urgency.
Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately.
Delegate workload among associates to meet merchandising and visual presentation standards.
Participate in associate evaluations as per company standards in order to provide feedback for improvement, praise and recognition, and growth opportunities.
Complete merchandising updates according to Cotton's Ace Hardware standards.
Work with vendors to develop merchandising strategies for products and have them assist with their plan-o-gram and updates
Forecast scheduling needs to meet customer demand and create work schedules.
Monitor payroll to ensure compliance with established budgets and take corrective measures as necessary.
Review staffing needs, strengths and opportunities with Store Manager, HR and Director of Operations prior to additions, promotions or terminations.
Develop and implement an in-store marketing strategy including promotions, events, and seasonal merchandising based on store needs.
CUSTOMER SERVICE
Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate's performance and interactions on the sales floor.
Regularly promote and teach “Amaze Every Customer Every Time” while leading by example and coaching.
Use huddles, communication boards, and store meetings as the means to communicate the store's performance, and educate, engage, and motivate the team.
Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly.
Review all customer service measurement reports (e.g., Mystery Shop, Customer Engagement Survey, etc.), and work with the team to identify opportunities in an effort to sustain or improve overall service levels.
Document at least one (1) Observation per associate monthly and provide coaching in order to ensure consistency of service to all customers.
INVENTORY
Maintain accurate inventory at all stages through on-hand integrity, daily receiving and transfers, store communication, product mix and flow, and adhering to (Company Name) best practices, metrics, and deadlines
Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy.
COACHING AND TRAINING
Work on your professional development through leadership training opportunities (self-directed learning, local business events, Ace learning and industry events, etc.).
Identify appropriate training for store associates and oversee all training requirements for all associates (e.g., New-Hire orientation, on-the-job training, vendor training, etc.).
SAFETY, COMPLIANCE AND STORE ENVIRONMENT
Enforce safety policies and procedures and serves as role model for safety.
Enforce store environment procedures to ensure and maintain the best store appearance.
Conduct preventative safety and fire inspections and take appropriate actions to correct all issues.
$43k-55k yearly est. 60d+ ago
Cashier
Cottons 3.5
Saint Louis, MO job
The primary responsibilities of the Cashier position are to maintain helpful customer service, uphold our Mission and Core Values, process sales quickly, accurately, and efficiently; understand and support current sales by engaging the customer, and perform cash register operations. Cashiers are our first and last contact with our customers, and as such are responsible for being polite, friendly, and upholding our customer first philosophy.
Major Responsibilities
Ensure each customer receives outstanding service by following the S.A.L.E.S process and mystery shop standards.
Greet customers as they enter the store.
Answer phone calls.
Tactfully and pleasantly deal with customers.
Understand and support all promotions and advertisements by verbally engaging the customer in the offer.
Accurately and efficiently ring on registers and maintain all cash at registers.
Maintain orderly appearance of register area and supplies stocked.
Perform other tasks as assigned from time to time by store management.
Solicit customers to open an Ace Rewards card. And maintain customers Ace Rewards Cards
Issuing receipts, refunds, credits or change due to customers.
$23k-31k yearly est. 60d+ ago
Floor Associate
Cottons 3.5
Saint Louis, MO job
Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels like. Be inspired by your leaders, be encouraged and cheered on by your teammates and help your neighbors.
We offer a variety of benefits including:
Medical, Dental and Vision Coverage Plans
Paid Time Off
Bonus Programs
Employee Discounts
Flexible Hours
Position Summary
The primary responsibilities of the Floor Associate position are to maintain outstanding customer service, uphold our Mission and Core Values, generate sales, merchandise product, and support the store management team. Sales Associates are in charge our customer first philosophy and are essential in delivering the best customer shopping experience possible.
Major Responsibilities
Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards.
Maintain awareness of all promotions and advertisements.
Execute the daily operational, day-to-day goals and priorities assigned by store management.
Assist in the training and development of peers.
Actively participate in daily huddle meetings.
Uphold merchandising and store cleanliness standards.
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
Responsive of safety issues.
Conscious of shoplifting activity.
Aid customers in locating merchandising in store, as well as processing special orders.
Solicit customers to open an Ace Rewards card.
Answer customers' questions and provide information on procedures and policies.
$25k-30k yearly est. 60d+ ago
Outside Sales Representative
Cottons 3.5
Cuba, MO job
Outside Sales Representatives are responsible for finding new sales and business development opportunities by selling Cotton's Ace Hardware's full range of building material products and services to contractors, developers, management companies, realtors, and homeowners in an assigned territory. This is accomplished by identifying target customers, making calls, visiting job sites and assisting customers in a timely and efficient manner with their projects and related product knowledge pertaining to lumber and building material supplies. Sales techniques, developing customers, and following through with commitments and heavy communication are all components of this position.
Essential Duties and Responsibilities
Compiles lists prospective customers for use as sales leads, based on information from personal referrals, newspapers, business directories, industry ads, trade shows, Internet Web sites, or other sources.
Travels throughout assigned area to call on regular and prospective customers to solicit orders or communicate with customers via phone or other electronic media (email, text, etc.).
Ensures quality customer service through personal interaction with contractors and retail customers. Personally handles customer and contractor accounts as required and assigned.
Uses in-depth knowledge of product applications to assist customers in selecting products for their business and/or construction projects. Develops understanding of customer's needs and matches those needs with company products and services. Presents to customers information on various products and services offered by Cotton's Ace Hardware.
Establishes, reviews, and reports market activity, market penetration, pricing, margins, selling approaches and itineraries to Senior Management.
Quotes prices, solicits credit application(s), and prepares sales contracts for delivery schedules for orders of lumber and building material supplies obtained from prospective customers.
Prepares reports on business transactions and keeps expense accounts.
Works closely with the Store Manager, Lumberyard Manager and Inside Sales Representatives to keep account activities and literature up to date.
Works closely with IT Department to enter, update and delete pricing/cost information (quotes) as needed for accurate pricing and dating with respect to a customer's account.
Monitors and tracks product levels of inventory of products in the store to ensure customers' needs are met. Notifies Lumberyard Manager when new orders are needed.
Works with and through Senior Management, District Manager, as well as Store management and employees to facilitate efficient delivery of product and service to commercial customers.
Investigates and resolves customer problems with deliveries, product quality, or service.
Build and maintain strong relationships with customers and contractors
Reads and interprets blueprints for residential and multi-family building projects. Estimates product quantities for prospective jobs and develops competitive pricing bids to solicit sales.
Performs other assigned duties as directed by General Manager, including assisting with inside counter sales when present in store / showroom.
Maintain awareness of all promotions and advertisements so you can tell customers about special sales.
Assist customers with large or heavy items as needed.
$57k-69k yearly est. 60d+ ago
Floor Supervisor
Cottons 3.5
Saint Louis, MO job
Upholds the Core Values as determined by the management team. Primary responsibility for all positions with Cotton's Ace Hardware is to
Amaze Every Customer Every Time
. The Floor Supervisor is responsible for the overall direction of store associates and coordination of store operations in the absence of key store management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for opening and/or closing the store as dictated by schedule
In the absence of management staff, serves as the “Manager on Duty” by directing the store team, and adhering to company directed policies and procedures as they relate to the store operations; receiving of merchandise, store opening and closing processes, cash register transactions, daily cash reconciliation, and inventory control.
Resolve and/or report any issues pertaining the shift including employee, customer, product issues, etc.
Enforce safety policies and procedures and serves as role model for safety.
Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized, and fully stocked.
Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a “Speed is Life” attitude. Move with a sense of urgency while paying attention to the details.
Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management.
Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc.
Restock merchandise displays as needed, watch end caps and side wings.
Handle special orders for all non-stock items. It always takes two associates to say “No.” Never tell a customer no without checking with a floor manager, assistant manager or store manager.
Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Excellent customer service and interaction prevents shoplifting.
Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly.
When you are not with a customer or cleaning, stand in a main aisle to get the best view of customers coming into your department. Walk up and down the main aisles to be sure customers are being assisted in all departments. Avoid personal conversations with co-workers on the floor.
Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them.
Demonstrate the S.A.L.E.S. process
Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)
Assist Customers with simple complaints/concerns; get a manager involved with problems as needed.
Use the Five Foot Rule - greet and/or acknowledge all customers within five feet of you all the time.
Always be polite and attentive to customers. Make eye contact and smile. Do not avoid customers.
Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question.
Maintain awareness of all promotions and advertisement so you can tell customers about special sales.
Always wear your radio and headset in order to effectively communicate with other associates or management.
Respond to Customer Coordinator questions as needed.
Assist customers with large or heavy items as needed.
Offer customers a red basket for their shopping use.
Assist in the training and development of peers.
$31k-38k yearly est. 60d+ ago
INTERN: Jefferson City Boys Program Youth Specialist
Halo 4.6
Jefferson City, MO job
Make an impact working with local male youth while using your own creativity and relationship building skills!
The Boys Program Youth Specialist Intern will primarily focus on building relationships with youth, assisting JC Boys Program Manager in managing the program and activity calendar, and researching community resources to benefit HALO youth.
This position will be for 20 hours a week and consists of 70% of your time spent directly with boys at the program, and remaining time consists of office hours for administrative and program planning purposes.
This intern will report to The JC Boys Program Manager and the time frame for this Internship can either be from 3 months to 12 months.
A majority of this position will comprise of:
Collaborating with HALO Program Manager to plan and prepare the house for youth and program facilitation, including but not limited to dinner prep, communicating evening plan to volunteers, and transportation assistance.
Allocating hours to be in the office working on program development, such as scheduling life skill speakers, youth outings, attending meetings and gaining experience in a professional environment.
Spending 2-3 nights a week working directly with youth in the program.
Help provide resources for their immediate needs identified during program time.
Assist with HALO Heat basketball program as needed.
Help capture photos and videos of program participants and any special projects such as the HALO Documentary and special event content.
Other focuses during internship will include:
Track weekly statistics and outcomes by compiling information reported and then entry into Apricot
Work with HALO Program Manager to analyze pre- and post-surveys to measure success and outcomes.
Assisting with special events that arise during the time of your internship
Qualifications
Candidates for this Internship must exhibit strong communication and relational skills. Also be able to work well in a team atmosphere, highly motivated, enjoy brainstorming, and take the initiative on all projects.Excellent opportunity to gain a variety of experience.Please note this is an unpaid internship; however this an excellent opportunity to gain a variety of experience in the nonprofit sector.
$33k-42k yearly est. 6d ago
Cashier
Cottons 3.5
De Soto, MO job
The primary responsibilities of the Cashier position are to maintain helpful customer service, uphold our Mission and Core Values, process sales quickly, accurately, and efficiently; understand and support current sales by engaging the customer, and perform cash register operations. Cashiers are our first and last contact with our customers, and as such are responsible for being polite, friendly, and upholding our customer first philosophy.
Major Responsibilities
Ensure each customer receives outstanding service by following the S.A.L.E.S process and mystery shop standards.
Greet customers as they enter the store.
Answer phone calls.
Tactfully and pleasantly deal with customers.
Understand and support all promotions and advertisements by verbally engaging the customer in the offer.
Accurately and efficiently ring on registers and maintain all cash at registers.
Maintain orderly appearance of register area and supplies stocked.
Perform other tasks as assigned from time to time by store management.
Solicit customers to open an Ace Rewards card. And maintain customers Ace Rewards Cards
Issuing receipts, refunds, credits or change due to customers.
$23k-31k yearly est. 60d+ ago
Floor Associate
Cottons 3.5
Poplar Bluff, MO job
The primary responsibilities of the Floor Associate position are to maintain outstanding customer service, uphold our Mission and Core Values, generate sales, merchandise product, and support the store management team. Sales Associates are in charge our customer first philosophy and are essential in delivering the best customer shopping experience possible.
Major Responsibilities
Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards.
Maintain awareness of all promotions and advertisements.
Execute the daily operational, day-to-day goals and priorities assigned by store management.
Assist in the training and development of peers.
Actively participate in daily huddle meetings.
Uphold merchandising and store cleanliness standards.
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
Responsive of safety issues.
Conscious of shoplifting activity.
Aid customers in locating merchandising in store, as well as processing special orders.
Solicit customers to open an Ace Rewards card.
Answer customers' questions and provide information on procedures and policies.
$24k-30k yearly est. 60d+ ago
Customer Service Representative
QC Holdings 4.2
QC Holdings job in Saint Joseph, MO
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at Store 506 located at 1409 Frederick Ave., St. Joseph, MO 65803. The Customer Service Representative opportunity is a Full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative, you will:
* Complete cash transactions for our customers
* Initiate customer loans
* Contact customers about past due payments
* Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
* Excellent customer service skills
* Cash Handling experience
* Ability to operate computers and standard office equipment preferred
* Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
* Ability to work with minimal supervision
* Reliable attendance is an essential requirement of the position
* Must be at least 18 years of age
* Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
* Monthly bonus program
* Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
* Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website *********************
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
$25k-33k yearly est. 24d ago
Floor Supervisor
Cottons 3.5
Saint Louis, MO job
Upholds the Core Values as determined by the management team. Primary responsibility for all positions with Cotton's Ace Hardware is to
Amaze Every Customer Every Time
. The Floor Supervisor is responsible for the overall direction of store associates and coordination of store operations in the absence of key store management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for opening and/or closing the store as dictated by schedule
In the absence of management staff, serves as the “Manager on Duty” by directing the store team, and adhering to company directed policies and procedures as they relate to the store operations; receiving of merchandise, store opening and closing processes, cash register transactions, daily cash reconciliation, and inventory control.
Resolve and/or report any issues pertaining the shift including employee, customer, product issues, etc.
Enforce safety policies and procedures and serves as role model for safety.
Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized, and fully stocked.
Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a “Speed is Life” attitude. Move with a sense of urgency while paying attention to the details.
Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management.
Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc.
Restock merchandise displays as needed, watch end caps and side wings.
Handle special orders for all non-stock items. It always takes two associates to say “No.” Never tell a customer no without checking with a floor manager, assistant manager or store manager.
Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Excellent customer service and interaction prevents shoplifting.
Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly.
When you are not with a customer or cleaning, stand in a main aisle to get the best view of customers coming into your department. Walk up and down the main aisles to be sure customers are being assisted in all departments. Avoid personal conversations with co-workers on the floor.
Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them.
Demonstrate the S.A.L.E.S. process
Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)
Assist Customers with simple complaints/concerns; get a manager involved with problems as needed.
Use the Five Foot Rule - greet and/or acknowledge all customers within five feet of you all the time.
Always be polite and attentive to customers. Make eye contact and smile. Do not avoid customers.
Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question.
Maintain awareness of all promotions and advertisement so you can tell customers about special sales.
Always wear your radio and headset in order to effectively communicate with other associates or management.
Respond to Customer Coordinator questions as needed.
Assist customers with large or heavy items as needed.
Offer customers a red basket for their shopping use.
Assist in the training and development of peers.
$31k-38k yearly est. 60d+ ago
Customer Service Representative
QC Holdings 4.2
QC Holdings job in Springfield, MO
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at Store 0567 located at 1102 S Glenstone Ave Springfield, MO 65804. LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
* Complete cash transactions for our customers
* Initiate customer loans
* Contact customers about past due payments
* Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
* Excellent customer service skills
* Cash Handling experience
* Ability to operate computers and standard office equipment preferred
* Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
* Ability to work with minimal supervision
* Reliable attendance is an essential requirement of the position
* Must be at least 18 years of age
* Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
* Monthly bonus program
* Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
* Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website *********************
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
$24k-32k yearly est. 10d ago
Floor Associate
Cottons 3.5
Eureka, MO job
Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels like. Be inspired by your leaders, be encouraged and cheered on by your teammates and help your neighbors.
We offer a variety of benefits including:
Medical, Dental and Vision Coverage Plans
Paid Time Off
Bonus Programs
Employee Discounts
Flexible Hours
Position Summary
The primary responsibilities of the Floor Associate position are to maintain outstanding customer service, uphold our Mission and Core Values, generate sales, merchandise product, and support the store management team. Sales Associates are in charge our customer first philosophy and are essential in delivering the best customer shopping experience possible.
Major Responsibilities
Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards.
Maintain awareness of all promotions and advertisements.
Execute the daily operational, day-to-day goals and priorities assigned by store management.
Assist in the training and development of peers.
Actively participate in daily huddle meetings.
Uphold merchandising and store cleanliness standards.
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
Responsive of safety issues.
Conscious of shoplifting activity.
Aid customers in locating merchandising in store, as well as processing special orders.
Solicit customers to open an Ace Rewards card.
Answer customers' questions and provide information on procedures and policies.
$25k-30k yearly est. 60d+ ago
Customer Service Representative
QC Holdings 4.2
QC Holdings job in Saint Louis, MO
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at Store 1717 located at 1701 S Kingshighway Blvd St Louis, MO 63110. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
* Complete cash transactions for our customers
* Initiate customer loans
* Contact customers about past due payments
* Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
* Excellent customer service skills
* Cash Handling experience
* Ability to operate computers and standard office equipment preferred
* Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
* Ability to work with minimal supervision
* Reliable attendance is an essential requirement of the position
* Must be at least 18 years of age
* Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
* Monthly bonus program
* Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
* Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website *********************
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
$25k-33k yearly est. 10d ago
Customer Service Representative
QC Holdings 4.2
QC Holdings job in Arnold, MO
LendNation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! will be located at Store 0524 located at 1773 Jeffco Blvd Arnold, MO 63010. This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
* Complete cash transactions for our customers
* Initiate customer loans
* Contact customers about past due payments
* Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
* Excellent customer service skills
* Cash Handling experience
* Ability to operate computers and standard office equipment preferred
* Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
* Ability to work with minimal supervision
* Reliable attendance is an essential requirement of the position
* Must be at least 18 years of age
* Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
* Monthly bonus program
* Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
* Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website *********************
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Zippia gives an in-depth look into the details of QC HOLDINGS, including salaries, political affiliations, employee data, and more, in order to inform job seekers about QC HOLDINGS. The employee data is based on information from people who have self-reported their past or current employments at QC HOLDINGS. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by QC HOLDINGS. The data presented on this page does not represent the view of QC HOLDINGS and its employees or that of Zippia.
QC HOLDINGS may also be known as or be related to QC HOLDINGS, QC HOLDINGS INC., QC Holdings, Qc Foundation Inc and Qc Holdings.