The Club at Quail Ridge jobs - 95 jobs

Under the guidance of the Golf Course Superintendent or Assistant Superintendent operates light motorized equipment and trucks on the golf course, and performs related work as needed. * Mows greens, tees, collars, approaches to greens and other areas not accessible with gang mowers; rakes sand traps with power rakes; aerifies greens; verticuts tees and greens; operates sod cutter, top dresser, walk mowers, weedeaters, flymo, chain saw and loader * The incumbent has the ability to cut cups; mows rough with rotary and operates other equipment as directed; drives dump truck; cleans equipment used daily and reports equipment problems to Service Technician immediately; responsible for basic preventative maintenance on equipment only as directed and for returning equipment to designated location at the maintenance facility. * Perform any other duties and/or tasks that may be assigned on an as needed basis QUALIFICATIONS * The Light Equipment Operator may be required to lift up to fifty pounds in various forms. Must be able to operate necessary equipment safely and efficiently. Must be able to handle and use manual tools such as weed eaters, flymos, rakes, shovels, spreaders and similar tools. Must be able to walk extensively as well as sit or stand for extended periods of time while performing job functions. * Minimum 3 years experience operating equipment. Equal Opportunity Employer We participate in E-Verify Drug free workplace /testing *******************************************

Job DescriptionPOSITION OBJECTIVE Performs administrative duties consisting of but not limited to soliciting business for Home Rental Owners and potential renters, processing contracts and lease agreements, and responsible for maintaining accurate program information files and excel sheets. Must oversee office phone calls and daily logs/record keeping as well. ESSENTIAL JOB FUNCTIONS Include the following. Other duties may be assigned. Complete knowledge of program outline, details, and home descriptions for effective promotion and communication. Must learn Visual One management system to ensure all reservation and contract information is accurate and correct; along with deposit and escrow totals. Receiving home owner and rental inquires and maintaining daily logs while forwarding home owner leads to Director for follow up. Assists the Director with scheduling rentals, generating contracts, and showing homes to potential renters. Collaborates with maintenance and housekeeping vendors to schedule and communicate any housekeeping, maintenance, or front office needs/support. May be asked to visit rental homes to troubleshoot any issues and report back afterwards. Assisting the Director with maintaining and updating the Home Rental Website and increasing traffic through creative marketing, SEO optimization, and social media efforts. Learning Wordpress will be required for the position and training will be provided. Develop and maintain first class owner relations through preemptive communication efforts. Assist the Director with investigating any potential guest issues within the resort and individual home rentals and delivering quick and efficient guest recovery efforts. Collaborate with the Membership Sales team to drive and promote all levels of PGA National Club memberships for home owners entering the Home Rental Program or Home Rental guests. Complete and submit reports, forms and other paperwork as required. QUALIFICATIONS Education, experience, and hospitality background. College degree is preferred with at least 2 years' experience within a property management, hotel, or resort environment. Passion for Real Estate preferred. Must be able to multitask and be organized. The position requires physical mobility for various activities involved from time on the computer and phone, to actively directing guests to home rental locations, and meeting with home owner leads if necessary. Organizing data is critical for effective follow up and maintaining historical records. Excel in guest relations, owner relations, and communication skills. Must display a friendly personality of trust and credibility when dealing with potential home owners and renters. Proficient working knowledge of all basic computer programs including Microsoft Office, Excel, Access, Publisher, and Internet. REQUIRED SKILLS AND ABILITIES Must have the ability to communicate in English. Maintain a professional appearance and manner at all times. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must be able to receive instructions and communicate progress of work assignments. LANGUAGE SKILLS Excellent verbal communication skills. Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively. REASONING ABILITY Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Job Description Summary: Provide fast and friendly service to the golfers. Responsible for keeping the hospitality cart clean, organized, and properly stocked with fresh food and cold beverages. Now hiring for both full-time and part-time position. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. Provide food and beverage to golfers on the course. Provide a positive experience for the golfers Report all transactions daily using proper check procedures. Maintain inventory control on a daily basis. Keep all work areas neat and clean, especially the cart. Complete daily side work given to ensure good working conditions. Ability to deal with all food and beverage and hotel personnel. Good communication skills Must be able to count change, make cash transactions, add, subtract, divide and multiply. Must be able to work a flexible schedule including day/evening shifts, weekends and holidays Language Skills: Excellent verbal and written communication skills. Education and Experience: High school diploma or equivalent. Experience in food and beverage service in any operation. Basic knowledge of food and beverage plus good math skills. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Must have desire to learn, common sense and a good professional attitude. Must drive a golf cart. Physical Demands: While performing the duties of this position, an employee is frequently required to walk; stand and sit for long periods; climb or balance; stoop, kneel, bend, crouch or crawl; reach with hands and arms; talk and hear both in person from close and long distances and by phone or radio. The employee must regularly lift and/or move up to 30-50 pounds. Work Environment: Will work out on the golf course the majority of the day. Walk in storage area to collect items for the cart.

Job Description Summary: Assist with supervising the front office area while maintaining data on room occupancy, and communication with Sales, Housekeeping and Catering concerning arrivals and departures. Essential Job Functions: Include the following. Other duties may be assigned. Supervise all Front Desk Agents, Bell, PBX, Front Office Supervisors, Guest Relations Dept, and Valet Dept. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business. Create and post all Front Office associate schedules. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers. Prepare reports and assist in overseeing the Front Desk & Guest Services Upsell & Inventive Programs to maximize revenue. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office associates and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Comply with attendance standards and be available to work on a regular basis. Perform any other job-related duties as assigned by Director of Front Office. Diplomatically handle guest complaints in the absence of the Director of Front Office, including situations that arise when hotel is oversold, irate guests, etc. Required Skills and Abilities: Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule. Must have the previous experience in hospitality Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Education and Experience: High School Diploma plus some college, previous front desk / guest service experience in a supervisory capacity. Reservation knowledge is helpful. Language Skills: Excellent service skills including etiquette and ability to work with the public. Knowledge of communications skills, organization skills, ability to deal with diverse clientele, golf knowledge. Reasoning Ability: Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to provide and interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to manage multiple tasks effectively. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.

Job DescriptionPOSITION OBJECTIVE Reports to Security Director. Guards property against fire, theft, vandalism and illegal entry by performing the following duties. ESSENTIAL JOB FUNCTIONS Patrols, periodically, buildings and grounds of establishment or work site. Examine doors, windows and gates to determine that they are secure. Warning violators of rule infractions, such as loitering, smoking or carrying forbidden articles, and expelling people engaging in suspicious or criminal acts. Inspect equipment and machinery to ascertain if tampering has occurred. Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unlocked. Observes departing personnel to guard against theft of company property. Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons. Permits authorize people to enter property. Registers at watch stations to record time of inspection trips. Records data such as property damage, unusual occurrences and malfunctioning of machinery or equipment. Regulates vehicle and pedestrian traffic at entrance to maintain orderly flow. Promotes good rapport with owners. Must be able to work a flexible schedule including day/evening/night shifts, weekends and holidays EDUCATION/EXPERIENCE Security officers must meet Florida State requirements. Two or three years of previous security, military or law enforcement experience is required. Trade school or an A.A. in a relevant field is desired. High school diploma or equivalent is required. On the job training and career development courses are offered. REQUIREMENTS Ability to read, analyze and interpret technical procedures, or governmental regulations. Ability to write reports. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Excellent communication skills - writing; telephone and listening. PHYSICAL DEMANDS Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 50 lbs. Sufficient manual dexterity in hands. Ability to climb stairs and ladders at a rapid pace.

Job Description Summary: Administer massage and body services to guests within the established guidelines of the PGA National Resort. Essential Job Functions: Include the following. Other duties may be assigned Administer massage and body services to guests within the established guidelines of the PGA National Resort. Prepare and maintain equipment and inventory supplies daily. Prepare and maintain massage and body treatment areas daily. Keep guests as physically and emotionally comfortable as possible while performing services. Maintain safety and cleanliness of equipment and facility according to the PGA National Resort standards. Sale of retail products. Guest satisfaction. Drape guest with towels, exposing only body part being worked on. Escort guest to and from the locker room. Assist other departments within the Spa whenever necessary. Stay updated in profession. Assist in developing new services and improving current ones. Performs special projects delegated by management. Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays. Qualifications: High school diploma or equivalent required. 600 hours from a Florida Board of Massage approved school. Current Certification / License: Current Florida massage therapy license, CPR and First Aid. Special certifications a plus (shiatsu, reflexology, cranial sacral, aromatherapy, neuromuscular). Language Skills: Excellent Guest Service skills including etiquette and ability to work with diverse clientele. Knowledge of communications skills, organization skills, ability to deal with diverse clientele. Ability to effectively communicate with all departments, regular communication with Director of Spa, all Spa managers and all Spa and salon professionals. Ability to maintain a high level of service and discipline within all Spa departments. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only a limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Physical Demands: Exerting up to 10-20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Work involves a lot of sitting, walking, and standing. Work Environment: This job operates in a professional spa environment.

Job DescriptionPOSITION OBJECTIVE Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction. ESSENTIAL JOB FUNCTIONS Maintain cleanliness of server station Replenish and maintain adequate service supplies and utensils Sort all soiled glassware, silverware, flatware for the dishwasher Replenish and maintain adequate food items and beverages Actively promote accident prevention by keeping all areas swept and clean at all times Polish and clean counters and shelves Complete food storeroom requisition and store all items in their proper place Empty all trash cans Perform extra cleaning, as necessary, and as delegated by the lead utility person Perform all other duties, as directed by management Transport all dirty tableware from the dining room to the dishwashing area for proper cleaning. Must be able to work a flexible schedule including day/night shifts, weekends and holidays QUALIFICATIONS Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. SKILLS AND ABILITIES Language Skills: Excellent verbal and written communication skills. Reasoning Ability: Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to provide and interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to resolve guest and employee conflicts. Ability to manage multiple tasks effectively. PHYSICAL DEMANDS While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds. Repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. WORK ENVIRONMENT The employee must be able to withstand temperature changes from the kitchen to dining room.

Job Description Results-driven and analytical Hotel Revenue Analyst with a strong background in pricing strategy, demand forecasting, and revenue optimization. Adept at supporting the Director of Revenue Management in developing and executing strategic plans to maximize room revenue and profitability. Skilled in analyzing market trends, competitive data, and historical performance to generate actionable insights. Proficient in revenue management systems (RMS), Excel, and data visualization tools. Collaborates effectively with sales, marketing, and operations teams to align revenue goals and drive overall hotel performance. Essential Job Functions: Include the Following. Other job duties may be assigned. Build and manage special rate plans according to established revenue management guidelines for group bookings upon receipt of recaps from Sales Managers. Update, process, generate and distribute daily, weekly and monthly revenue management reports and enter data into various systems, including Excel. Develop new reports, as needed, to assist in preparation for the revenue management meetings or data analysis. Maintain historical statistical data from all distribution channels. Analyze and present accurate picture of trends, demand and market conditions. Accurately prepare and distribute daily and weekly occupancy forecasts. Maintain and enter accurate rate and demand information in various systems. Create and manage group masters for newly created Rate codes, Rate plans, SRPs in Revenue Management System, set up billing methods & charge routing controls, & pre-authorize credit card guarantee prior to group arrivals. Monitor group cut-off dates. As cut-off dates approach, alert DORM & sales managers if group reservations are missing. Perform 14-day window audit of blocked inventory in systems ensuring all unused blocked inventory has been released. Assist DOS & DORM to catch & resolve group forecast discrepancies by balancing PMS and the sales system weekly. Alert DRM & sales managers if any recaps are missing for definite groups in Delphi. Support DORM in managing the rolling 52-week inventory. Monitor and analyze the competition daily and weekly to identify selling strategies and market trends. Alert DRM to emerging trends. Assist DORM in optimizing the hotel revenue stream and generating positive index against competing hotels in the marketplace. Understand the competition and make recommendations to help the hotel management team respond accordingly. Process on-property transient reservation for VIP guests, preferred account clients, etc., as directed by the GM/AGM, DOS & DRM. Support Reservations Agent in making reservations for contract-based business (ie: crew, wholesale, FIT). Fully understand hotel product and operations processes. Interact effectively with colleagues and hotel guests. Provide administrative support for the Revenue & Reservations Department. Required Skills and Abilities: 2 to 3 years in revenue management, market planning or financial analysis Proficient in Microsoft Office Applications -Excel, PPT, Word Must have the ability to communicate in English. Self-starting personality with an even-tempered disposition. Analytical and technical skill required. Forecasting and creative revenue management abilities needed. Yield management skill required to evaluate business trends and communicate recommendations to property team to take full advantage of revenue maximization. Language Skills: Excellent verbal communication skills. Service skills including etiquette and ability to work with the public. Knowledge of communications skills, organization skills, ability to deal with diverse clientele, good penmanship. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to manage multiple tasks effectively. Physical Demands: While performing the duties of this job, the employee will be sitting for extended periods of time answering and sending emails. Might regularly stand, walk, and talk. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone and copier machine

Responsible for assisting the Maintenance Supervisor with the daily maintenance of the tennis courts and area/facilities. Saturday and Sunday- 5am to 1pm - Part time Essential functions Assists Maintenance Supervisor with morning tennis court & facility maintenance. Assists with daily inter-club & intra club league preparations Executes daily, weekly & monthly tasks that are directed by Maintenance Supervisor. Assist Pro Shop/Operations Manager with daily operational items when needed.. Inform Pro Shop/Operations Manager immediately when a court is not in playing condition. Required to be punctual, reliable, and stay on task until completion. Brooming 16 courts by cart (at times, by hand) and "lining" the courts with line sweeper 2 times/day. Lifting/moving 50-100 lbs. up to 100 times/day. Shovel wet or dry green rock and remove to dump area. Take down and replace windscreens from 16 tennis courts. Move furniture from pavilion and canopy areas. Performs other duties and/or tasks as directed by Director of Tennis. Knowledge, skills and abilities Must be able and willing to take directions. Problem solving ability, creative inclination, and innovative thinker. Customer service oriented. Good organizational skills. High levels of enthusiasm and energy. Must possess excellent organizational skills and coordinate and complete tasks with limited supervision. Must be able to recognize and solve problems. Using and operating a Fork Lift. Knowledge of and certification in AED/CPR/First Aid Usage of and safe operation of the following (Service, Mule, Brutus Roller, court Pac Roller, and golf cart). Education and experience High School Diploma and/or equivalent required. Two years tennis court maintenance experience required. Good interpersonal, communication and organization skills required. CPR certification/First Aid/AED certification required. Ability to lift/move 50-100 lbs. up to 100 times/day. Ability to withstand heat/humidity/wet conditions, as most work is conducted outside. Ability of brooming 14 courts by cart (at times, by hand) and "lining" the courts with line sweeper 2 times/day. Apply on our website at: **************************** Drug Free Workplace /We participate in E-Verify

Responsible for assisting the Maintenance Supervisor with the daily maintenance of the tennis courts and area/facilities. Monday to Friday 5am-1pm Essential functions Assists Maintenance Supervisor with morning tennis court & facility maintenance. Assists with daily inter-club & intra club league preparations Executes daily, weekly & monthly tasks that are directed by Maintenance Supervisor. Assist Pro Shop/Operations Manager with daily operational items when needed.. Inform Pro Shop/Operations Manager immediately when a court is not in playing condition. Required to be punctual, reliable, and stay on task until completion. Brooming 16 courts by cart (at times, by hand) and "lining" the courts with line sweeper 2 times/day. Lifting/moving 50-100 lbs. up to 100 times/day. Shovel wet or dry green rock and remove to dump area. Take down and replace windscreens from 16 tennis courts. Move furniture from pavilion and canopy areas. Performs other duties and/or tasks as directed by Director of Tennis. Knowledge, skills and abilities Must be able and willing to take directions. Problem solving ability, creative inclination, and innovative thinker. Customer service oriented. Good organizational skills. High levels of enthusiasm and energy. Must possess excellent organizational skills and coordinate and complete tasks with limited supervision. Must be able to recognize and solve problems. Using and operating a Fork Lift. Knowledge of and certification in AED/CPR/First Aid Usage of and safe operation of the following (Service, Mule, Brutus Roller, court Pac Roller, and golf cart). Education and experience High School Diploma and/or equivalent required. Two years tennis court maintenance experience required. Good interpersonal, communication and organization skills required. CPR certification/First Aid/AED certification required. Ability to lift/move 50-100 lbs. up to 100 times/day. Ability to withstand heat/humidity/wet conditions, as most work is conducted outside. Ability of brooming 14 courts by cart (at times, by hand) and "lining" the courts with line sweeper 2 times/day. Apply on our website at: **************************** Drug Free Workplace /We participate in E-Verify

Job Description Summary: Working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort offerings. Answering guest inquiries regarding various resort amenities-guest rooms, dining, spa services. Additionally, the Agents have the opportunity to participate in a lucrative incentive plan. The Reservation Sales Agent for PGA National Resort responsibilities: Answering incoming phone calls and assisting guests with any inquiries regarding resort, spa and tee time offerings. Complete initial and ongoing training programs required. Providing information about local features, such as shopping, dining, nightlife, and recreational destinations. Apply professional sales techniques using approved conversation flow guidelines. Maintaining current knowledge of all resort and spa offerings and hours of operation. Upselling resort rooms and spa services Coordinating with other departments in order to ensure a "Championship Experience" to all guests. Maintain data entry accuracy and attention to detail with systems. Ability to progress through various training levels. Meet department and individual metrics (such as revenue, conversion, and quality standards). Ability to handle escalated or complex calls, while striving for the highest level of customer service. Selling gift cards. In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact, attendance at the pre-convention meetings. Knowledge of iHotelier, Ring Central, Travel Click, Visual 1 Agilisys, HMS, Delphi, IDeaS, Spa Soft and Canary helpful. A flexible schedule may be required to include weekends, holidays, and various shifts. Qualifications High school diploma or equivalent required. Hospitality or call center experience in a fast-paced, high volume, service environment. On-site presence is required for this position. Strong customer experience required. Candidate must have the ability to speak, read and write English fluently, bilingual a plus. Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus. Language Skills: Excellent verbal communication skills. Ability to communicate and work well with fellow employees. Excellent communications skills, organization skills and time management required. Ability to manage multiple tasks effectively. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions respectfully. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Physical Demands: While performing the duties of this job, the employee will be sitting for extended periods of time answering and sending emails. Might regularly stand, walk, and talk. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone and copier machine.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Membership Director San Jose Country Club Jacksonville, Florida The Membership Director at San Jose Country Club is a senior leadership role responsible for driving the growth, retention, and long-term vitality of the Clubs membership while protecting its traditions, culture, and exclusivity. This position serves as the primary steward of the membership experiencefrom first inquiry through long-term engagementand acts as a key connector between prospective members, current members, Club leadership, committees, and staff. The Membership Director develops and executes data-driven recruitment and retention strategies, oversees all membership communications and processes, manages the membership pipeline and database, and plays a critical role in shaping the overall member experience in coordination with Club operations, events, food & beverage, golf, and governance initiatives. Key Responsibilities Strategy, Growth & Planning Develop and execute comprehensive, data-driven strategies for membership recruitment, retention, and engagement aligned with the Clubs long-term Strategic Plan and financial goals. Monitor and manage membership levels, category mix, waitlists, attrition trends, and initiation fee positioning. Collaborate with senior leadership and the Board on membership policies, category structures, and long-range planning tied to capital initiatives and facility enhancements. Serve as a key advisor to leadership on market conditions, competitive positioning, and membership demand. Membership Recruitment & Sales Market the value, culture, and experiences of San Jose Country Club to qualified prospects. Cultivate member referrals and ambassador-driven recruitment. Manage the full membership sales cycle including tours, interviews, applications, and onboarding. Retention, Engagement & Member Experience Proactively engage members to strengthen satisfaction and loyalty. Partner with committees and department heads to enhance programming and events. Oversee new member onboarding and integration. Curate and communicate the San Jose Country Club story through thoughtful marketing, member referrals, and experiential touchpoints that reflect the Clubs culture, amenities, and long-term vision. Operations & Administration Oversee membership databases and communications. Manage the membership department budget. Ensure compliance with bylaws and governance standards. Data Analysis & Reporting Track and analyze recruitment, attrition, and engagement metrics. Prepare reports for senior management and the Board. Leadership & Collaboration Lead and mentor membership staff. Work cross-functionally to ensure a consistent member experience. Qualifications & Skills Bachelors degree preferred. Experience in membership, hospitality, or sales leadership. Strong interpersonal, analytical, and leadership skills. Experience managing budgets and teams. What Success Looks Like Sustainable membership growth. High member satisfaction and retention. Strong data-driven governance support.

Job DescriptionPOSITION OBJECTIVE Responsible for providing a safe and effective exercise environment for club Members/Guests through supervision of exercise programs, education of the Members/Guests in exercise and a focus on establishing a personalized program of exercise for each Member/Guest. Also responsible for promoting the facility and the club, while providing the Three Steps of Service to the Members and guests of the club. ESSENTIAL JOB FUNCTIONS To provide supervision of the exercise and fitness areas of the club, including assisting Members/Guests with their exercise and fitness programs. To evaluate Member/Guest fitness needs and provide the appropriate exercise program for meeting those needs, including providing personal instruction if necessary. To connect Members to other Members through ongoing contact with the Members and promotion of club activities, including warm welcomes, magic moments, and fond farewells by connecting with each Member in the facility. Conduct new Member Fit Start appointments in accordance with club standards and track accordingly. Update fitness activities and programming on web page and/or Member communication board, as applicable. Responsible for daily processing of all accounting procedures around personal training and or group session(s) accurately. Responsible for submitting monthly forecasts for expected sessions, Fit Starts and New Client goals. Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club. This includes being in club-approved uniform and nametag. Maintain current fitness-related certifications including CPR/AED and actively seek new education opportunities that are presented through Invited partnerships Maintain a schedule of availability that is current and update as needed to ensure accuracy Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange entry area, picking up trash/debris, etc.). Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team. Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible. EDUCATION/EXPERIENCE 1+ year experience as a Fitness Trainer High school diploma, GED, or equivalent required, College Degree in health, fitness, or recreation related field preferred Certification in CPR, First Aid and AED as well as being a certified group exercise instructor with AFAA or ACE Golf TPI Certification REQUIREMENTS Responsible for demonstrating good teamwork. Professional, impeccable appearance maintained by self and all private event personnel. Take initiative to solve problems, utilizing all available resources including regional and corporate staff. Responsible for maintaining good conduct and safe working habits while in all areas and assuring others are acting safely. Attendance at daily line-up and participating as requested. PHYSICAL DEMANDS Sitting, standing, walking, driving, exposure to temperature changes, dust, fumes, or gases, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying/pushing/pulling up to 100 lbs on occasion, folding/unfolding, talking, hearing, and seeing.

Responsible for all maintenance practices of the golf course and practice facilities. Responsibilities include training of new employees, equipment operation while maintaining club standards and adherence to all Human Resource procedures. Has full authority for Golf Course Maintenance Department in absence of Director of Agronomy/Golf Course Maintenance. Assures that the standards of member services and playing conditions are met; deals with administrative duties, safety requirements, as well as, supervising 40+ employees to achieve goals and club standards. Essential functions * Monitors daily golf course set up, inspection, and evaluation. * Full departmental authority for all practices and procedures during Director of Agronomy/Golf Course Maintenance absence. * Inspects all areas of quality standards. * Supervision of employees. * Evaluates daily labor records. * Schedules and conducts safety and staff meetings. * Approves equipment schedules. * Conducts inventory controls: chemical, irrigation, fertilizer, topdressing, drainage materials, and construction materials. * Approves purchase order requisitions. Authorized to make purchases when approved by the Director of Agronomy. * Assists Director with any budget preparation as needed for COO and/or CFO. * Training of new and existing employees: job function, equipment operation, safety requirements, safety training, guest service standards and departmental information. * Agronomic programming and implementation: fertilization, chemical, and cultural practices. * Final daily course evaluation/inspection. * Work closely with Human Resources Director, supervisors, and employees to maintain a positive work environment including communication, training, discipline, and evaluations. * Authority to expend overtime hours as needed per each operation to meet standards of quality upon approval of Director of Agronomy/Golf Course Maintenance. * Initiates purchase orders for golf course supplies as directed by Director which may include golf course accessories, chemicals, fertilizers and topdressing. * Constant communication with all departments to accomplish all tasks required by scheduling needs of each golf course and its operations. * Communicate with other departments in relationship to events. * Works with the Human Resources Department concerning all employees' discipline, evaluations, onboarding, interviewing, terminations, safety training and other related personnel concerns and procedures. * Evaluation of products and services relative to present and future needs. * Enforce Quail Ridge policies/procedures for staff. * Provide conflict resolution and counseling to employees. * Prepare, review, and submit timecards/time records to payroll/HR for department. * Attends required committee and management meetings, as a Quail Ridge staff representative. * Performs position with high standards, integrity and in a timely and efficient manner. * Participates in safety management meetings and ensures enforcement with staff. * Performs department tasks; interviewing, hiring, and discharge of employees. * Recommends and provides significant input regarding all staff on hiring, firing, advancement, promotion, and other employment changes needed. * Stays abreast of all HR policies and ensures new information and policies are communicated at all levels. * Ensures that the department is operated in accordance with all applicable local, state and federal laws. * Communicate and interact with GM/COO on a regular basis. * Perform other functions as assigned by management. Knowledge, skills and abilities * Must have knowledge of commonly used concepts, practices, and procedures in Golf Course Maintenance/Turf Maintenance. * Knowledge of the use of turf and landscaping equipment including tractors, mowers, aerifier, electric motors, etc... * Must possess excellent written and verbal communication skills. * Must be able and willing to take directions and give/provide directions to staff. * Must possess excellent organizational skills and coordinate and complete tasks with limited supervision. * Must be a self-starter and eager to learn. * Must be able to recognize and solve problems. * Must be a detail-oriented individual and possess time management skills. * Must maintain high performance standards. * Fluent reading and writing in English with the ability to recognize signs and symbols. * Ability to deal effectively and tactfully with employees, management and members. * Must have computer skills including use of Windows, Microsoft Office Programs and the Internet. Education and experience * Associate Degree and/or Bachelor's Degree in turf grass management/golf course management or related field and/or equivalent experience Required. * Five years combined Golf Course Superintendent and/or Assistant Superintendent experience * Requires knowledge of irrigation and current chemical practices. RainBird irrigation experience is a plus. * Must have Florida State Pesticide License or ability to acquire within 6 months. * Requires extensive knowledge of all turf equipment. * Requires basic working knowledge of computer including spreadsheet applications and Microsoft applications. * Thorough knowledge of Club standard operating policies and procedures. * Continuing education classes related to golf course maintenance. * Must have thorough understanding of golf course. * Requires experience with supervision and training of staff. Supervisory responsibilities * Responsible for 18 employees, in absence of other course Superintendent, work with the assistant to supervise up to 35-45 GCM staff combined. * Assistant Golf Course Superintendents * Light Equipment Operators * Heavy Equipment Operators * Spray Technicians * Irrigation Technicians * Interns * Other GCM employees We participate in E-Verify. Drug Free Workplace Equal Employment Opportunity Apply online at: *******************************************

Job Description Summary: To serve beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge. Essential Job Functions: Include the following. Other duties may be assigned. Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks up and stores all beverage, food and other equipment items, deposits cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Required Skills and Abilities: Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Education and/or Experience: High School diploma or equivalent preferred. Bartending experience in a hotel or restaurant. General knowledge of liquors and wines. Language Skills: Excellent verbal communication skills. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively. Physical Demands: While performing the duties of this job, the employee regularly is required to stand for long hours of the day; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds. Work Environment: Work is generally performed at the bar area.

Job Description Summary: Provide a positive first and last impression to guests as they arrive and leave the hotel. Help guest with issues that may arise during their stay, i.e. room accommodations, charges on the bill. When servicing guests, the Front Desk Agent is responsible for being professional, friendly and helpful using the “Rules of Hospitality” of eye contact, a smile, speak first, engage in polite conversation and use the guest's surname. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. Greet all guests upon arrival with a warm welcome. Assist guests with check in, obtaining all the required information and establishing a form of payment and assign the correct type of room type booked by the guest while also accommodating any special requests. Be able to rectify problems with guest or co-workers in a diplomatic and timely manner. Give the guest undivided attention while handling information/requests. Promote all hotel functions and facilities. Assist guest to understand their folios upon check out and rectify any billing issues presented. Be able to operate Agilysys & SpaSoft software and perform a variety of tasks pertaining to future, current and historical guest reservations. Be able to make guest reservations for Hotel, Spa, Golf and Dining. Actively engage guests at all times, greet all guests in passing Ensure all guest requests are logged, dispatched and followed up to ensure satisfaction upon completion. Be able to respond properly to irritated or angry guests, ensure all concerns are resolved to satisfaction. Cash handling experience is an asset. Deposit all monies taken in during your shift according to the procedures. Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants). Be able to lead the guest in the right direction, i.e. pro-shop, ballrooms, restaurants, health & racquet, spa. Be able to maintain enough supplies at the desk for the day's use. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Submit all lost and found articles accompanied by a Lost and Found report. Be able to communicate with other departments to collaborate resolutions to issues presented. Be able to answer the phone according to the procedures. Prevent entrance of unauthorized or undesirable persons or give out information to strangers about other guest. Be able to precisely adhere to and execute all Front Office SOPs, as directly by Leadership. Provide other assistance to guests as necessary to ensure the highest quality of service. Must be able to work a flexible schedule including day/night shifts, weekends and holidays PBX Skills: Familiar with property, departments, hours of operation, and services & daily events of the resort. Answer phone calls within 3 rings using proper greeting and etiquette. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Understand and carry out specific duties for: fire alarms, bomb threats, and medical emergencies. Ability to make long distance, international, or special billing telephone calls. Monitor/respond to guest written requests via email / Zingle messaging service. Answer basic Front Office related questions. Properly send, receive, and log faxes in a timely manner. Properly accept, log, and maintain guest mail in an organized manner. Report, log, and follow-up on telephone equipment malfunctions. Confirm, log, and deliver wake-up calls Use and explain the use of TDD equipment for hearing impaired. Assist team in completing daily responsibilities. Education and Experience: Previous guest service experience, High school diploma or equivalent, 2 years of college preferred. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Before making the decision, know what is at stake and know the consequences. Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.

Job DescriptionPOSITION OBJECTIVE Reports to Director of Banquets. Overseeing staffing and supervising of banquet functions to the best advantage of the client and resort. Supervise banquet staff and all service personnel in function rooms. Direct contact with clients and various department personnel connected to banquets. ESSENTIAL JOB FUNCTIONS Supervise all service staff, including the captains. Ensure the success of all functions and guarantee the satisfaction of all clients. Staffing of all functions by guidelines set. Overseeing of payroll percentage for all banquet waiters and waitresses. Responsible for food presentation in all function rooms. Responsible for knowledge of number of guests served and correct billing for food and beverage to each group served. Oversees the banquet kitchens and staff to ensure proper preparation and timeliness. Responsible for maintaining a close count on all functions so that the kitchen staff does not over-plate banquet food. Overseeing service during functions. Correction of mistakes and implementation of new policies to improve service. Responsible for the general appearance of all service personnel in uniform. Handling all requests and / or additions to functions that are made by guests during their functions. Ensure all changes, cancellations and additions made by the Catering / Conference Services Department prior to each function are carried out. Responsible for final check of function rooms before opening them to guests with particular attention to lighting, floor coverage, table presentation and cleanliness. Final checks made with kitchen, stewards and beverage manager. Maintaining proper staffing guidelines and keeping the best possible payroll percentages. Responsible for all banquet equipment and its condition. Attendance at catering meeting, food and beverage meeting, and any staff and convention meeting. Varied duties to be assigned by Director of Catering / Conference Services. Banquet Sales solicitation, including outside sales calls, as time allows. Responsible for continual training of the banquet employees. Must possess management and strong interpersonal skills. Knowledge of labor cost control and scheduling. Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule. EDUCATION & EXPERIENCE High School diploma or equivalent preferred. Two to four years of hotel banquet experience in a supervisory capacity required. SKILLS AND ABILITIES Language Skills: Excellent verbal and written communication skills. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to resolve guest and employee conflicts. Ability to manage multiple tasks effectively. PHYSICAL DEMANDS While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds. Repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. WORK ENVIRONMENT Work is generally performed in kitchen areas, banquet areas (indoor and outdoor), and various food and beverage venues with exposure to heat, fumes and steam.

Job Description Summary: Provide a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, the Bellperson is responsible for being professional, friendly and helpful using the “Five Hospitality Standards” of eye contact, a smile, speak first, engage in polite conversation and use the guest's surname. Essential Job Functions: Include the following. Other duties may be assigned. Greet all guests upon arrival. Assist guests with luggage to their rooms promptly when checking in and out. Promote all hotel functions and facilities. Inform incoming guests on the following, while assisting them to their room: storage area, restaurant hours of operation, location of vending/ice machines, concierge event of the evening, health club information, emergency procedures, equipment and exit paths. Once in room, provide guest information on amenities, telephone, television channels and procedure for charging item to one's rooms, door lock and key use, etc. Assist guests by taking luggage to the curb to meet their transportation. Remove trash, papers, cans, bottles, cups, etc., in lobby area between housekeeping runs. Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants). Polish and clean bell carts daily. Submit all lost and found articles accompanied by a Lost and Found report. Assist guests into automobiles or taxicab. (Keep white zone clear.) Check and secure guest's luggage until departure. Provide other assistance to guests as necessary to ensure the highest quality of service. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Education and Experience: High school diploma or equivalent. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, bend and use hands to push, pull, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee must have the ability to lift to 75 pounds at a time. Work Environment: Employee will be walking in and out of the resort all day in any weather condition.

Job Description Responsible for all maintenance practices of the golf course and practice facilities. Responsibilities include training of new employees, equipment operation while maintaining club standards and adherence to all Human Resource procedures. Assures that the standards of member services and playing conditions are met; deals with administrative duties, safety requirements, as well as, supervising 40+ employees to achieve goals and club standards. Essential functions Responsible for daily planning, scheduling and the supervision of golf course maintenance personnel. Participates in the construction and maintenance of greens, tees, fairways, roughs, bunkers and associated support facilities on the golf courses. Supervises repair and maintenance of mechanical and motorized equipment used on the golf course. Instructs equipment operators in safe efficient operation and care of mowing and other equipment. Supervises and participates in the operation and maintenance of pumps, irrigation and drainage systems. Assists with employee evaluations, employee safety and employee discipline. Monitors daily golf course set up, inspection, and evaluation. Departmental authority for practices and procedures during Superintendents and/or Director's absence. Inspects all areas of quality standards. Supervision of employees. Evaluates daily labor records. Schedules and conducts safety and staff meetings. Participates in safety management meetings and ensures enforcement with staff. Approves equipment schedules. Conducts inventory controls: chemical, irrigation, fertilizer, topdressing, drainage materials, and construction materials. Provides input to Director in preparation for budget and department needs. Training of new and existing employees: job function, equipment operation, safety requirements, safety training, guest service standards and departmental information. Agronomic programming and implementation: fertilization, chemical, and cultural practices. Final daily course evaluation/inspection. Work closely with Human Resources, supervisors, and employees to maintain a positive work environment including communication, training, discipline, and evaluations. Authority to expend overtime hours as needed per each operation to meet standards of quality upon approval of Director of Agronomy/Golf Course Maintenance. Initiates purchase orders for golf course supplies including golf course accessories, chemicals, fertilizers and topdressing. Constant communication with all departments to accomplish all tasks required by scheduling needs of each golf course and its operations. Communicates with other departments in relationship to events. Works with the Human Resources Department concerning all employees discipline, evaluations, onboarding, interviewing, terminations, safety training and other related personnel concerns and procedures. Evaluation of products and service relative to present and future needs. Enforce Quail Ridge policies/procedures for staff. Provide conflict resolution and counseling to employees. Attends required committee and management meetings, as a Quail Ridge staff representative. Performs position with high standards, integrity and in a timely and efficient manner. Recommends and provides significant input regarding group staff on firing, advancement, promotion, and other employment changes needed. Prepare, review, and submit time cards/time records to payroll/HR for department as needed. Perform other functions as assigned by management. Knowledge, skills and abilities Must have knowledge of commonly used concepts, practices, and procedures in Golf Course Maintenance/Turf Maintenance. Knowledge of the use of turf and landscaping equipment including tractors, mowers, aerifier, electric motors, etc... Must possess excellent written and verbal communication skills. Must be able and willing to take directions and give/provide directions to staff. Must possess excellent organizational skills and coordinate and complete tasks with limited supervision. Must be a self-starter and eager to learn. Must be able to recognize and solve problems. Must be a detail-oriented individual and possess time management skills. Must maintain high performance standards. Fluent reading and writing in English with the ability to recognize signs and symbols on the course and chemical control. Ability to deal effectively and tactfully with employees, management and members. Must have computer skills including use of Windows, Microsoft Office Programs and the Internet. Education and experience AS Degree in turf grass management/golf course management/agronomy/horticultural/plant/soil science or related field and/or equivalent experience required. Five years general golf course maintenance assistant superintendent experience required. Requires knowledge of irrigation and current chemical practices. Must have Florida State Pesticide License or ability to acquire within 6 months. Requires extensive knowledge of all turf equipment. Requires basic working knowledge of computer including spreadsheet applications and Microsoft applications. Thorough knowledge of Club standard operating policies and procedures. Continuing education classes related to golf course maintenance. Must have thorough understanding of golf course. Requires experience with supervision and training of staff. Supervisory responsibilities Supervises 35-45 GCM work staff. Light Equipment Operators Heavy Equipment Operators Spray Technicians Irrigation Technicians Interns Other GCM employees as needed Apply on our website at: **************************** ******************************************* Drug Free Workplace Job Posted by ApplicantPro