RAS & Manageability Controller Firmware Developer
Qualcomm job in Hillsboro, OR
Company: Qualcomm Technologies, Inc. Job Area: Engineering Group, Engineering Group > Software Engineering As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces.
Minimum Qualifications:
* Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience.
OR
Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Engineering or related work experience.
OR
PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience.
* 3+ years of work experience with Programming Language such as C, C++, Java, Python, etc.
Job Overview:
Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age - and this is where you come in.
General Summary:
As a SoC RAS and Manageability Controller FW Developer, you are responsible for working with a team on the enablement of the SoC and Platform management solution for Qualcomm's upcoming products. You will collaborate internally to help define and implement embedded firmware to manage the error, debug and telemetry management features for the Qualcomm SoCs across many verticals. You will also participate in various other aspects of the management controller firmware development, including power management, boot, RAS, debug, security and runtime services.
In SoC Management Controller FW developer role you will be working closely both with the hardware and firmware development teams. You will have an opportunity to engage with third parties on enablement of new platforms, as well as providing input to our SoC and platform architects on future designs.
Role and Responsibilities:
* Drive the complete firmware development lifecycle through design, development, debug and verification, in pre-silicon and post-silicon environments.
* Develop core firmware stack, utilizing and RTOS, that provides the essential services and frameworks to various algorithms running on the power management controller.
* Assist in defining Reliability, Availability and Serviceability solutions for future generation of Qualcomm CPUs.
* Actively engage with open-source communities to contribute support for processor architectures, device drivers, and firmware features
* Collaborate with team members and other teams on silicon and platform bring-up, debug and diagnostics.
* Assist in identifying skills requirements and in hiring engineers,
Preferred Qualifications
* BS/BEng in Electrical, Computer Engineering, or Computer Science (or equivalent professional experience) with 8 years' experience in embedded firmware development
* Familiarity with Error reporting and manageability requirements on a datacenter server platform.
* Familiarity with ARM RAS specification, ARM CPU RAS extensions, and Software components (SDEI, APEI, UEFI CPER) specifications is preferred.
* Self-starter who takes initiative and brings technical leadership
* Proficient writing and debugging C and assembly
* Driver development experience in RTOS or OS Kernel environments
* Demonstrated development experience with embedded OSes such as Zephyr, eCos, uC/OS or FreeRTOS
* Experience developing and debugging in pre-silicon environments including simulators and FPGA emulation
Experience defining interprocessor communication interfaces between embedded controllers and the platform
* Familiarity with ARM v8 architecture. Development experience for a ARMV8 platform is a plus.
Physical Requirements:
* Frequently transports between offices, buildings, and campuses up to ½ mile.
* Frequently transports and installs equipment up to 5 lbs.
* Performs required tasks at various heights (e.g., standing or sitting).
* Monitors and utilizes computers and test equipment for more than 6 hours a day.
* Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$162,600.00 - $244,000.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
Field Sales Representative
San Angelo, TX job
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs.
Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan.
Responsibilities
Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction.
Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness!
Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections.
Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life.
Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing.
Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates.
Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals.
Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph.
Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices.
Qualifications
Minimum Qualifications and Essential Functions:
High school diploma or equivalent is necessary.
Effective communication, negotiation, and problem-solving skills.
Self-motivator with a knack for working independently.
Proficient computer and technical skills, that help support the best customer solutions.
Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record.
Must possess and maintain a valid driver's license in good standing within the state of current residence.
Physical Abilities: Work environment includes sitting, standing, and walking.
Ability to work full time.
Preferred Qualifications:
Bilingual preferred to support effective communication with diverse employee and/or customer populations.
Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust.
Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers.
Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation.
What's In It For You:
Unlimited earning potential: Base pay + Uncapped Commission structure
Comprehensive training: We'll equip you with the knowledge you need to succeed.
Top-notch benefits: Medical, Dental & Vision Insurance from day one.
Time to relax: Enjoy paid vacation and sick pay.
Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities
Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1]
Secure your future: Contribute to a 401(k) with company-matched funds.
Continuous growth: Opportunities for career advancement within our organization.
[1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
The pay range is $85,000.00 - $115,000.00/ year (which includes base plus estimated average annual commissions). Base salary at time of hire: $35,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).
Direct Sales Representative
Lake Havasu City, AZ job
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs.
Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan.
Responsibilities
Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction.
Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness!
Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections.
Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life.
Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing.
Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates.
Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals.
Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph.
Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices.
Qualifications
Minimum Qualifications and Essential Functions:
High school diploma or equivalent is necessary.
Effective communication, negotiation, and problem-solving skills.
Self-motivator with a knack for working independently.
Proficient computer and technical skills, that help support the best customer solutions.
Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record.
Must possess and maintain a valid driver's license in good standing within the state of current residence.
Physical Abilities: Work environment includes sitting, standing, and walking.
Ability to work full time.
Preferred Qualifications:
Bilingual preferred to support effective communication with diverse employee and/or customer populations.
Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust.
Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers.
Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation.
What's In It For You:
Unlimited earning potential: Base pay + Uncapped Commission structure
Comprehensive training: We'll equip you with the knowledge you need to succeed.
Top-notch benefits: Medical, Dental & Vision Insurance from day one.
Time to relax: Enjoy paid vacation and sick pay.
Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities
Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1]
Secure your future: Contribute to a 401(k) with company-matched funds.
Continuous growth: Opportunities for career advancement within our organization.
[1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
The pay range is $90,000.00 - $120,000.00/ year (which includes base plus estimated average annual commissions). Base salary at time of hire: $40,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).
Door to Door Sales Representative
Lufkin, TX job
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs.
Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan.
Responsibilities
Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction.
Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness!
Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections.
Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life.
Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing.
Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates.
Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals.
Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph.
Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices.
Qualifications
Minimum Qualifications and Essential Functions:
High school diploma or equivalent is necessary.
Effective communication, negotiation, and problem-solving skills.
Self-motivator with a knack for working independently.
Proficient computer and technical skills, that help support the best customer solutions.
Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record.
Must possess and maintain a valid driver's license in good standing within the state of current residence.
Physical Abilities: Work environment includes sitting, standing, and walking.
Ability to work full time.
Preferred Qualifications:
Bilingual preferred to support effective communication with diverse employee and/or customer populations.
Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust.
Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers.
Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation.
What's In It For You:
Unlimited earning potential: Base pay + Uncapped Commission structure
Comprehensive training: We'll equip you with the knowledge you need to succeed.
Top-notch benefits: Medical, Dental & Vision Insurance from day one.
Time to relax: Enjoy paid vacation and sick pay.
Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities
Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1]
Secure your future: Contribute to a 401(k) with company-matched funds.
Continuous growth: Opportunities for career advancement within our organization.
[1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
The pay range is $85,000.00 - $115,000.00/ year (which includes base plus estimated average annual commissions).
Base salary at time of hire: $35,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Physician Group HR Manager (Must have experience supporting physician groups)
Fort Worth, TX job
-Must have Healthcare experience supporting physician groups
We are seeking a seasoned and professional HR Manager to oversee and support the human resources needs of our physician workforce. This role requires a dynamic HR generalist with specialized experience in physician relations, a strong understanding of employee relations, and a solid foundation in compensation practices. The ideal candidate brings 5-8 years of progressive HR experience, excels in a fast-paced healthcare environment, and demonstrates a high level of polish, discretion, and professionalism.
Key Responsibilities:
Serve as the primary HR point of contact for physicians, providing support across all areas of the employee lifecycle
Manage complex employee relations issues with discretion, consistency, and alignment to company policy and best practices
Partner with leadership to support physician engagement, retention strategies, and performance management initiatives
Interpret and apply HR policies, procedures, and employment laws specific to the physician workforce
Provide generalist HR support including onboarding, training, leave management, and offboarding processes
Collaborate with compensation and finance teams to analyze and support physician compensation structures
Lead or contribute to special projects and initiatives that enhance HR service delivery within the clinical and physician environment
Maintain compliance with all relevant regulations, certifications, and licensure requirements
Qualifications:
Bachelor's degree in Human Resources, Business Administration, or related field (Master's or HR certification preferred)
Minimum 5-8 years of progressive HR experience with a strong generalist background
Direct experience supporting physicians
Solid understanding of employee relations and compensation principles
Strong interpersonal, communication, and conflict-resolution skills
Polished, professional demeanor with the ability to work with high-level clinical and administrative stakeholders
Proficiency in HRIS systems and Microsoft Office Suite
Technical Business Analyst | Contract W2
Berkeley Heights, NJ job
Job Title: Technical Business Analyst
Duration: Longterm
Experience Required: 7 to 15 years
Employment Type: Must work on Next Gen Software Solutions LLC's W2
Job Description:
We are seeking a highly skilled Technical Business Analyst to join our team in Berkeley Heights, NJ. This is an exciting opportunity to work onsite 5days a week in a fast-paced environment, collaborating with cross-functional teams to deliver innovative solutions. The ideal candidate will have strong technical expertise, including proficiency in Java, cloud-based technologies (AWS/Azure), and experience with testing and Agile methodologies.
Key Responsibilities:
Requirements Gathering: Collaborate with stakeholders to gather, analyze, and document business and technical requirements.
Technical Analysis: Work closely with development teams to translate business needs into technical specifications, ensuring alignment with project goals.
Java Expertise: Utilize strong knowledge of Java to support development, testing, and troubleshooting processes.
Testing: Perform testing using Java to validate functionality, identify issues, and ensure quality deliverables.
Cloud Technologies: Leverage knowledge of AWS and Azure to support cloud-based solutions and integrations.
Agile Methodologies: Actively participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
Stakeholder Management: Act as a liaison between business and technical teams, ensuring clear communication and alignment.
Technical Documentation: Create and maintain detailed documentation, including functional specifications, user stories, and test cases.
SDLC Processes: Support the software development lifecycle (SDLC) by ensuring requirements are met at each stage of development.
Problem-Solving: Analyze and resolve technical and business issues, providing innovative solutions to meet project objectives.
Required Skills:
Java Proficiency: Strong experience in Java for technical analysis, development support, and testing.
Cloud Knowledge: Proficiency in AWS and Azure cloud platforms.
Agile Practices: Familiarity with Agile methodologies and tools.
Testing Skills: Hands-on experience with testing processes, including writing and executing test cases using Java.
SDLC Expertise: Strong understanding of the software development lifecycle and related processes.
Stakeholder Management: Excellent communication and collaboration skills to work effectively with business and technical teams.
Technical Documentation: Ability to create clear and concise documentation for technical and non-technical audiences.
Problem-Solving: Strong analytical and troubleshooting skills to address complex business and technical challenges.
Preferred Skills:
Data Analysis: Experience with SQL or other data analysis tools.
DevOps Knowledge: Familiarity with CI/CD pipelines and DevOps processes.
Messaging Frameworks: Knowledge of Kafka or similar messaging frameworks.
UI/UX Awareness: Basic understanding of user interface and user experience principles.
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.
Maintenance Office Assistant
Palmyra, MI job
Please make an application promptly if you are a good match for this role due to high levels of interest. $17.94/hour Job Status/Type: Full-time, year-round Entry to Mid-Level Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs.
The Maintenance Office Assistant will perform receptionist duties including greeting and receiving visitors and directing them to the proper individual and/or department, and answer, screen and transfer/dispatch calls to the appropriate personnel. This position will operate two way base radio for communication to maintenance trades and supervision, provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, date entry, creating spreadsheets, sorting and distributing mail, and monitor and maintain all associates' timekeeping, attendance tracking and entry of schedules. Additional duties include entering purchase order requests in the JD Edwards accounting system and processing packing lists and invoices as well as the distribution of open invoices.
Responsibilities:
Benefits:
* 3 weeks paid vacation (6 sick days, 8 paid holidays)
* Several medical coverage options to fit your needs best
* 401K match
* FREE entry to ALL our parks and water parks!
Perks:
* Complimentary tickets for friends and family
* Discounts on food and park merchandise
* Full-time and part-time employee events and gatherings
* Maintain, research, distribute and track all open invoices sent through the OnBase system.
* Process receipts and invoices in JD Edwards, Smartsheet and OnBase on a daily basis.
* Provide trouble shooting assistance with receiving issues regarding invoices not clearing in OnBase.
* Create and distribute monthly spreadsheet of Open Purchase orders to Leaders.
* Timekeeping: Review and correct all departmental labor time-clock entries in Kronos on a daily basis. Obtain all required documentations of approval for any time edit corrections.
* Update and maintain all maintenance division schedules. Maintain and track associates' attendance via hard cards, spreadsheet and Kronos. Work with Manager on any discrepancies. Greet and receive all visitors and direct them to the proper individual and/or department.
* Answer, screen and dispatch calls to the appropriate personnel while maintaining the daily call logs/work lists for all trades.
* Provide clerical support including but not limited to: execution of documents in DocuSign, scanning, filing, typing divisional correspondence, creating spreadsheets, sorting and distributing mail and coordinating events.
* Assist with organization and distribution of employee incentives.
* Labor Distribution: Data entry of all work records on a daily basis.
Qualifications:
* High school graduate or GED.
* Knowledge of office practices, computer literacy, data entry skills; proficient in keyboarding 50-55 wpm.
* Smartsheet, Microsoft Office and Windows based operating systems.
* Organization, multi-tasking and communication skills. xevrcyc
* Experience with JD Edwards, Kronos, OnBase, Smartsheet and Docusign
* Ability to work nights, weekends and holiday periods to meet business needs.
* Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
* Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Motive Power Service Technician
Grand Rapids, MI job
🔋 Now Hiring: Motive Power Service Technician - Grand Rapids, MI
Join Alpine Power Systems, a national leader in industrial battery and charging solutions since 1963. We're expanding our Motive Power Division and looking for a skilled, hands-on technician to support our customers in the Grand Rapids area.
🛠️ What You'll Do:
✔️ Install and maintain forklift and industrial battery systems
✔️ Troubleshoot and repair chargers and power equipment
✔️ Deliver top-tier service to our valued customers
✔️ Travel locally to customer sites
🎯 What We're Looking For:
✅ Mechanical aptitude and a problem-solving mindset
✅ Experience with industrial batteries or forklifts is a plus
✅ Strong communication and customer service skills
✅ Willingness to learn and grow in a technical field
🎁 What We Offer:
💰 Competitive pay
🩺 Health, dental & vision insurance
📅 Paid vacation & holidays
💼 401(k) with company match
🚀 Benefits start just 30 days after hire!
📍 Based in Grand Rapids, MI
📅 Full-time | On-site | Local travel required
👉 Apply now and power your future with Alpine:
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#NowHiring #MotivePower #ServiceTechnician #GrandRapidsJobs #ForkliftBattery #AlpinePowerSystems #FieldServiceCareers
Hardware Specialist
Auburn Hills, MI job
Hardware Architecture
Basic Qualifications
Master of Science in Electrical, Electronic, Compute, Aerospace Engineering, or equivalent program
· Minimum of 8 years of experience in an architectural hardware/system role
·Good knowledge of state-of-the-art hardware systems, software tools and algorithms for interfaces required for actuators, firmware development, in-vehicle bus architectures, in-vehicle CPU/GPU/NPU computing platforms, image and audio signal processors, connectivity
· Advanced knowledge on ARM based architectures
· Knowledge of ADAS, Infotainment Systems and Zonal Architectures, Software defined vehicles
Preferred Qualifications
· Experienced in industrial or automotive (preferred) area (TIER1, TIER2…)
· Solid understanding with embedded electronics design constraints
· Familiar with system/component design, advanced EE architecture topologies and safety
· Knowledge of applicable safety standards including ISO 26262, and other regulations, industry benchmarks and customer requirements
Electrical Controls Technician
Jasper, MI job
If you are interested in applying for this job, please make sure you meet the following requirements as listed below. Are you looking for an exciting career providing thrills to people from all over the world? Cedar Point is looking for qualified Electrical Controls Technicians. As an Electrical Controls Technician, you would be responsible for diagnostics, repairs, and maintaining Cedar Point's controls systems. Working as a team, the systems are maintained to a high standard. This is done utilizing digital multi-meters, PLC ladder logic, electrical, hydraulic, and pneumatic schematics, and other types of diagnostic software and tools. Must have a working knowledge of Allen Bradley controls to include DC and AC drives and a multitude of PLCs from the tried-and-true PLC5 to the latest and greatest ControlLogix. The brands of drives and PLCs are not limited to Allen Bradley.
Responsibilities:
* Install and repair electrical systems.
* Calibrate equipment, design, inspect, and troubleshoot wiring, panels, glitches, and other malfunctions.
* Diagnose and repair DC drive controllers and DC motors.
* Must know how to use amp probe, digital volt meter, oscilloscope and other test equipment.
* Diagnose PLC (SLC500, PLC5, NUMA LOGIC, ControlLogix 5000, CompactLogix) and relay logic electrical problems.
* Working knowledge of Allen Bradley, Icom software programs, hydraulic and pneumatic systems desirable.
* Familiar with AutoCad and capable of drawing schematics.
* Standard control system wiring practices and control sensing devices such as proximity sensors, photo eyes, etc.
* Other duties may be assigned.
#LI-UW1
Qualifications:
* Must join electrical union.
* Associate degree in industrial or robotic control systems preferred.
* High degree of computer literacy preferred.
* Maintenance journeyman (Class A) preferred.
* Minimum of 3-5 years of industrial control system experience preferred.
* High school graduate/GED preferred. xevrcyc
* Driver's License
* Ability to work nights, weekends and holiday periods to meet business needs.
* Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
* Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Java Technical Lead | Contract W2
Berkeley Heights, NJ job
Role: Java Technical Lead
Location: Berkeley Heights, NJ (3 Days) and Princeton, NJ (2 Days) (based on client schedule) | 5 days onsite
Type: Contract W2
Duration: Long term
Experience: 12+ Years
Job Description:
12+ years of experience in design and development of Integration, Distributed, Big Data, transformation solution
Experience with 8+ years as a Technical Architect for microservices applications
8+ years' experience in design, implementing and maintaining Microservice, Spring Boot, Spring Cloud, RESTful services, Kafka, Swagger, Docker, Kubernetes technologies
3+ years of experience in transforming credit cards, payment or banking industry
Must possess experience working on logging frameworks like Splunk or ELK (Elasticsearch Logstash and Kibana)
Strategize, Design data architecture for specific business problems or enterprises, align it to enterprise-wide standards and principles.
Design and implement strategy, directing the evaluation of strategies and policies to ensure business requirements are being met.
Translate and accurately communicate across technical and non-technical stakeholders as well as facilitate discussions within a multidisciplinary team, with potentially difficult dynamics.
Data profiling, source / target system analysis and present clear insights on data.
Expert in Data Architecture, Data Lakes, DWs, Big Data platforms & ETL / data pipelines (streaming, batch etc.)
Must possess good experience in architecting enterprise systems using industry-standard design patterns, practices and cloud strategies.
Must have played or played the role of solution or enterprise architect with proven experience in envisioning, architecting & designing cloud, high volume, performant solutions for the enterprise
Must possess ability to suggest and implement architectural, scalability, performance and process improvements ideas
Must have good understanding of Continuous Improvement (CI) and Continuous Deployment processes.
Must possess good experience in architecting applications on containers, micro-services, API orchestration with their eventual deployment on cloud.
Exposure in any of the cloud solution architecture like GCP/AWS /Microsoft Azure will be an added benefit
Ability to collaborate and communicate effectively with all stakeholders like Developers, business analysts, and business Stakeholders.
Experience working with multi-vendor, multi-culture, distributed offshore and onshore development teams in dynamic and complex environment
Must have excellent written and verbal communication skills
Behavioral Skills:
Self-starter and experienced in leading the junior resources
Hand-on architect with ability to implement and validate the solution
Good Communication skills
Flexible to rotational shifts, 5 days WFO
Team Player
Ability to work in a changing environment
Strong problem solving and analytical skills
Ability to work independently or within a team
Manage day-to-day challenges and communicate developmental risks with the technical team
Qualifications & Experience:
Bachelor's degree in computer science, Software Engineering, or a related field.
Proficiency in business process modeling and documentation tools.
Familiarity with automation technologies and tools, such as robotic process automation (RPA) and workflow automation platforms.
Product implementation experience is preferred
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.
Director of Cloud Productivity & Identity - Microsoft Services
Grapevine, TX job
Director, Cloud Productivity & Identity (Microsoft Services)
The Director of Cloud Productivity & Identity is the program leader responsible for the operational excellence, strategic direction, and continual modernization of all Microsoft-based cloud productivity and identity services. This role oversees internal and client Microsoft 365 (M365) tenants, SharePoint Online, Teams, Intune, Entra ID, Copilot for Microsoft 365, and CSP licensing services (resell, direct, and distributor/VAR-based).
As a senior leader, the Director owns the Cloud Productivity & Identity service portfolio, ensures high-quality project and operational delivery, and drives our Microsoft partnership strategy including attainment of Microsoft designations, partner scorecard improvement, engineer upskilling, and alignment to the latest Cloud Partner Program requirements. This position manages a small team of engineers and architects, serves as a thought leader in collaboration and identity modernization, and is deeply engaged in pre-sales activities, pipeline development, SOW creation, and technical presentations to clients and internal stakeholders.
Key Responsibilities
Strategic Drive & Service Ownership
Define and execute the strategic vision for Microsoft cloud productivity, identity, and modern work offerings across client base and internal environment.
Own the full Cloud Productivity & Identity service catalog including M365, Teams, SharePoint, Intune, Entra ID, Microsoft Secure Score, Copilot, file storage & sharing, and related integrations.
Develop multi-year product roadmaps, standards, and best practices aligned with Microsoft's Modern Work and Security architectures.
Oversee governance of internal Microsoft tenants across multiple business entities and partner tenants.
Operational Oversight & Delivery Excellence
Lead and mentor a small team of engineers responsible for project delivery, escalation support, tenant administration, operational automation, and service improvements.
Ensure consistent delivery quality, adherence to SLAs, and optimization of client environments (Secure Score, configuration baselines, governance posture).
Establish and maintain operational KPIs, SOPs, service health reporting, and continuous improvement programs.
Drive standardization of Intune device management, identity lifecycle workflows, and M365 security/compliance policies across clients.
Microsoft Partnership & Designations
Own Microsoft partnership strategy across multiple partner tenants and identity domains.
Lead efforts to achieve and maintain Microsoft solution designations and specializations (Modern Work, Security, etc.).
Create internal certification pathways and support engineering readiness to improve partner scorecard metrics.
Act as the liaison with Microsoft account teams, distributors, VAR partners, and ecosystem vendors.
CSP Licensing & Commercial Management
Oversee CSP licensing operations (direct and indirect), including pricing strategy, quoting, license optimization, margin protection, reconciliation, and lifecycle management.
Guide account managers and clients in selecting appropriate licensing bundles, Copilot entitlements, and compliance-aligned SKUs.
Manage multi-tenant license governance and ensure contractual alignment with Microsoft and distributors.
Pre-Sales, Pipeline Development & Client Engagement
Partner with sales, account management and partners to scope client initiatives, provide solution recommendations, and influence pipeline strategy.
Facilitate pre-sales discussions, technical discovery calls, and conduct client-facing presentations.
Compose and review Statements of Work (SOWs), proposals, and strategic roadmaps for collaboration, identity, and modern work engagements.
Represent the practice as an executive sponsor during key client interactions.
Innovation, Automation & Integration
Drive automation capabilities for tenant provisioning, configuration baselines, license workflows, identity lifecycle, Teams/SharePoint governance, and monitoring.
Evaluate, implement and manage third-party tools for M365 management, migrations, licensing, backups, and reporting.
Lead adoption of Microsoft Copilot and AI-enabled productivity features across clients and internal operations.
Champion integration strategies using Graph API, PowerShell, Intune APIs, Entra Verified ID, and M365 ecosystem tools.
Required Qualifications
10-15+ years of progressive IT leadership experience, ideally within a Managed Services Provider or consulting environment.
Deep expertise across the Microsoft 365 and Entra ID ecosystem including:
Tenant administration and architecture
Teams + SharePoint Online (modern collaboration)
Microsoft Intune and device management
Entra ID identity governance, MFA, conditional access
Microsoft Secure Score & M365 security/compliance controls
Copilot readiness and enablement
Strong understanding of CSP licensing models (direct, indirect, VAR), invoicing, and commercial governance.
Experience managing engineers or architects in a high-velocity services organization.
Proven ability to participate in sales cycles, craft SOWs, and deliver compelling technical presentations.
Experience with complex multi-tenant environments and Microsoft partner programs.
Strong communication, executive presence, and client-facing leadership skills.
Preferred Qualifications
Microsoft certifications such as: MS-102, SC-300, SC-100, AZ-305, Teams Administrator, Security Administrator (or equivalent), Microsoft Solutions Partner/Designation experience
Background in Zero Trust principles, M365 security architecture, and identity governance automation.
Experience building cloud practice offerings or service lines within an MSP or consultancy.
Familiarity with migration tooling (SharePoint migration tools, third-party suites, identity migration utilities).
Strategic thinking and the ability to translate vision into an executable roadmap.
Strong mentoring, coaching, cross-functional collaboration, and people development skills.
Business acumen with the ability to balance technical, financial, and operational considerations.
High ownership mindset with bias for improving service quality, automation, and security posture.
Inbound Call Center Sales Representative
North Carolina job
Job Description: The Business Premier Service Consultant assists Business customers with requests, questions, and concerns on all products and services offered by the Company (ex: billing, rate plans, features, services, network, coverage, handsets & devices, accessories, repair & troubleshooting, credits & adjustments, credit checks, service activations and changes, receivables management/collections, relocations, combined bill, after hours inquiries, and pre-paid services). Requires excellent communication and follow-up on progress with complex issues. Customer interaction may result from direct calls from customers, transferred callers or the resolution of trouble tickets. May resolve inquiries received via telephone, e-mail, e-care, correspondence, TTY, and on-line chat. Must possess a working knowledge of a broad range of Voice and Data products/services. Must have the ability to use various tools and systems to effectively and accurately research, troubleshoot, problem solve, and educate others. Sell products and services offered by the Company. May support end users in areas such as billing and equipment. May also interact with enterprise customers and their IT managers on the installation & configuration of AT&T Mobility software as well as configuration of devices. May support returns, exchanges, upgrades, accessory orders or missing order requests. May perform Accounts Receivable work for several hundred corporate or government accounts at one time, working with Sales and Service Management teams to determine the best approach for collections of past due dollars (also supports small business accounts). May process credit applications and activate service. Coordinates with all sales channels for retention efforts on existing customer base. May be responsible for leading projects, and performs other duties as assigned by management. Responsibilities within the Business Premier Service Consultant role also include those that require additional training in other areas within the broad duties of general customer care once competency has been demonstrated. By way of example, these may include, but are not limited to sales, saves, high value customers, billing and adjustment teams, advanced technical support, and/or complex collections work. Exhibits in-depth knowledge of all systems, products, services, rate plans, feature bundles, and offers to provide best solution options and totally resolve customer issues. Maintains appropriate records, prepares required reports, and updates customer accounts on a computer terminal. Develops a proven track record of resolving issues and retaining customers. It is critical & significant to recognize & provide for the following: - The AT&T environment is constantly evolving to meet customer and competitive demands and will continue to do so; we need the flexibility to evolve with it. - Customer interactions that are viewed as requiring "specialized" skills today may be mainstreamed tomorrow as we continue to drive tools and technology to enable first call resolution at the frontline. General functions - Answers customer/client requests or inquiries concerning services and products and reports problem areas. - Utilizes various systems and tools to assist and service customers. May include bulk ordering & care maintenance requests. - Continually maintains working knowledge of all company products, services and promotions. - Make recommendations according to customer's needs. - Utilizes operational systems to process purchases of all products and services. - Handles inquiries from customers related to billing, rate plans, features and services, network, coverage, handsets & devices, accessories, repair & troubleshooting, credits & adjustments, etc. - Handles credit checks, service activations and changes, and all duties related to receivables management/collections. - Sell all services and products offered by the Company; handles inquiries and on data products, services, billing, and troubleshooting. - May handle WLNP, relocations, combined bill support, after hours inquiries, pre-paid service. - Troubleshoots and resolves customer impacting issues such as but not limited to voice & data issues that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning and billing. (Note: The skill and knowledge required will change with technology and application innovations.) - Provides support for products and services offered by the Company. - Assists customers with products and services such as but not limited to laptop connect services: Including air cards, USB devices, initial set-up, configuration of AT&T provided software & applications. - Handles less routine & repetitive matters and more complex troubleshooting scenarios. - Identifies, tracks & trends issues to assist in root cause elimination. - Proactively engages T3 support (network and IT) to address & resolve issues. - Engages third party vendors and suppliers as needed to address service faults & provide customer resolution. - Remains proficient in all billing, rate plan and feature matters. - Able to communicate effectively, both verbally and in writing. Essential functions for this role: - May be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. - Ensure work area is maintained in a clean and professional environment. - Handles executive escalations to the office of the president as well as any other escalation as directed by management. - Handles regulatory escalations. - Demonstrates proficiency in all billing and technical matters to efficiently assist customers & resolve the escalation. - Coordinates effectively with other departments as needed to resolve customer issue. - Communicates professionally and effectively with other departments and customers. - May handle complex tickets/cases from internal partner teams. - May support multiple business chats in a concurrent environment. Preferred qualifications: - At least one year customer service experience preferred. - Call Center experience preferred. - Advance Typing/keyboarding skills preferred. Special job requirements: - Specific job assignments may require day, evening, weekend, or holiday hours. - Overtime may be required. - Flexibility to work any schedule during hours of operation is essential: M-F: 7:45 AM-7PM ET Physical requirements: Ability to sit or stand for long durations (e.g., 8 hours) and engage with customers as dictated by the needs of the business. - Desire to work onsite in one of our call centers. Basic qualification test: -Applicants will be expected to pass any assessments or tests associated with the position. Training: Classroom training On-the-job training Training content, call types and responsibilities may change over time at the discretion of the company as the business evolves and our software, technology & tools advance. - Continued investment will be made in the self-service options we provide to our customers, eliminating the need for the customer to call in for service and allowing customers to self-service in additional areas. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. What's in it for you? In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. We offer paid training as well as resources to encourage your career growth. Our Business Premier Services Consultant earn between $17.83 - $22.98 per hour, plus commissions based on productivity . Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: - Medical/Dental/Vision coverage - 401(k) plan - Tuition reimbursement program - Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) - Paid Parental Leave - Paid Caregiver Leave - Additional sick leave beyond what state and local law require may be available but is unprotected - Adoption Reimbursement - Disability Benefits (short term and long term) - Life and Accidental Death Insurance - Supplemental benefit programs: critical illness/accident hospital indemnity/group legal - Employee Assistance Programs (EAP) - Extensive employee wellness programs - Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Career possibilities are limitless with AT&T. Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, , the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment: Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Apply Now and start your future with us! Weekly Hours: 40 Time Type: Regular Location: Charlotte, NC It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Weekly Hours: 40 Time Type: Regular Location: Charlotte, North Carolina It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
Integration support engineer
Culver City, CA job
Web Methods
1. Good understanding of IS, Broker, UM, MWS, BPMS, Oracle DB, Unix, SSL certificates
2. Analyse flow services & BPM models for troubleshooting issues
3. Handle deployment activities, including package migrations, configuration updates, and hotfixes
Control M
1. Take action for failures as needed (kill, force-complete, hold etc.)
2. Configure SAP & Unix jobs
3. Calendar updates, Workload policy creations, getting new agents installed & upgrading Control M agents.
4. Work on PagerDuty Configurations
API Gateway
1. Good understanding of AWS components like EC2, Fargate, Elastic search etc.
2. Good understanding of Terraform scripts, REST& SOAP web services
3. Work on API Gateway & API Portal and web Methods flow services.
MFT
1. Configure new participants, adapters & relationships in the application.
2. Good understanding of SSL, PGP, SSH, X509 certificates.
3. Work with Unix scripts & Oracle DB.
4. Work with bTrade vendor for tool related issues
Others
1. Application Support & interface Support
2. Admin activities like server restarts
3. Analyze issues, work with application teams and businesses
4. Work on SOX Audit
5. Co-ordinate between onsite & offshore for better hand-over
6. Good knowledge of UNIX/Linux environments, basic shell scripting, and SQL.
7. Strong communication, analytical, and problem-solving skills
8. Familiarity with REST/SOAP web services, APIs, and middleware integration patterns.
9. Monitor, troubleshoot, and resolve incidents, service requests, and performance issues within defined SLAs, & provide RCA.
10. Support disaster recovery (DR) and high availability (HA) setups and participate in DR drills
Must Have:
8-10 years' experience with web Methods
Good understanding of BPMS, Unix servers, shell scripts & Relational Databases
2+ years of experience with Control M Application, web Methods API Gateway & MFT platform
Strong communication, analytical, and problem-solving skills
Good understanding of REST/SOAP web services & APIs
Strong communication, analytical, and problem-solving skills
DataStage
Good to have skills
Deep understanding of AWS (EC2, Elastic search etc.)
EDI knowledge and understanding of order-to-cash flow
Working knowledge on building & understanding DSP pages
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.
Outside Sales Representative
Amarillo, TX job
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs.
Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan.
Responsibilities
Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction.
Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness!
Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections.
Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life.
Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing.
Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates.
Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals.
Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph.
Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices.
Qualifications
Minimum Qualifications and Essential Functions:
High school diploma or equivalent is necessary.
Effective communication, negotiation, and problem-solving skills.
Self-motivator with a knack for working independently.
Proficient computer and technical skills, that help support the best customer solutions.
Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record.
Must possess and maintain a valid driver's license in good standing within the state of current residence.
Physical Abilities: Work environment includes sitting, standing, and walking.
Ability to work full time.
Preferred Qualifications:
Bilingual preferred to support effective communication with diverse employee and/or customer populations.
Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust.
Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers.
Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation.
What's In It For You:
Unlimited earning potential: Base pay + Uncapped Commission structure
Comprehensive training: We'll equip you with the knowledge you need to succeed.
Top-notch benefits: Medical, Dental & Vision Insurance from day one.
Time to relax: Enjoy paid vacation and sick pay.
Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities
Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1]
Secure your future: Contribute to a 401(k) with company-matched funds.
Continuous growth: Opportunities for career advancement within our organization.
[1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
The pay range is $90,000.00 - $120,000.00/ year (which includes base plus estimated average annual commissions). Base salary at time of hire: $40,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).
SME Product Analyst | Contract W2
Berkeley Heights, NJ job
Job Title: SME Product Analyst
with Next Gen Software Solutions LLC
Work Schedule: 5 days a week onsite
Job Description:
Credit Card Domain
15+ year of credit card, payments experience from banking industry
10+ years of experience in end-to-end lifecycle of Credit Card issuer area
Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection
Expert in monetary processing, non-monetary processing, Credit Bureau Processing, Reissue, Month end processing,
Experience in Payments, Rewards, Rules processing, Configurations, and Reporting,
Experience in regulatory compliance in interest rate, and cardholder data
Working knowledge of how credit card issuer lifecycle works for business / merchant, financial institutes • Good to have knowledge of BIAN methodology & standards
Soft skill
Collaborate with business stakeholders to understand and document current business processes and automation requirements.
Ability to demonstrate, articulate functional implementation of card development projects
Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories.
Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts
Collaborate with IT teams to translate business requirements into technical specifications.
Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.
Provide training and support to end-users and ensure the successful adoption of solutions.
Stay current with industry best practices and emerging automation trends. Behavioural Skills
Good Communication skills
Flexible to rotational shifts, 5 days WFO
Team Player
Ability to work in a changing environment
Strong problem solving and analytical skills
Ability to work independently or within a team
Manage day-to-day challenges and communicate developmental risks with the technical team
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.
Technical Program Manager (TPM) | Contract W2
Berkeley Heights, NJ job
Role: Technical Program Manager (TPM)
Type: Contract W2
Duration: Long term
Work Schedule: 5 days a week onsite
Experience: 13+ Years
Experience with preference in Cards/ Financial Domain
Job Description:
Summary of Position:
Client is seeking an experienced Program Manager to oversee multiple programs and projects, ensuring strategic alignment, efficient execution, and delivery of business outcomes.
The successful candidate will lead cross functional teams, drive program strategy, represent steering committee, and foster collaboration to achieve end client and organizational objectives and goals.
Candidate should be able to harvest client relationship, and span across areas like program planning, management, operations overseeing all workstreams/ diverse project teams for the overall functioning of the Program.
Overall IT experience of 10+ years. Of which at-least 8+ years of experience in Banking and Financial Industry with good exposure to cards domain.
Good communication English and excellent interpersonal skills to be able to manage diverse teams.
Major Activities
PM (70%)
1. Program Strategy and Planning:
a. Develop and execute program strategies, aligning with business objectives.
b. Conduct market analysis, competitor research, and stakeholder engagement.
2. Team Leadership:
a. Lead and manage cross-functional teams, including program managers, project managers, and technical leads.
b. Foster collaboration, provide coaching, and ensure team members' growth.
3. Program Management:
a. Oversee program lifecycle, from initiation to delivery.
b. Manage program scope, schedule, budget, and quality.
4. Stakeholder Management:
a. Communicate program progress, risks, and issues to stakeholders.
b. Build and maintain relationships with executives, customers, and partners.
5. Risk Management:
a. Identify, assess, and mitigate program risks.
b. Develop and implement contingency plans.
6. Process Improvement:
a. Develop and implement process improvements.
b. Ensure compliance with organizational policies and procedures.
Operational (20%)
Handle Resource Management
Ensure Hiring and Onboarding/Offboarding process is streamlined
Resolve conflicts
Delivery and Senior Leadership (10%)
Be a candid representation to Delivery organization and jointly represent escalation from clients
Work in parallel with the Project Managers and ensure that the Client expectations are met
Leading Steer Co Meetings and preparing material for presentations
Minimum requirements to this position
12 - 16 years of overall IT experience with preference in Cards/ Financial Domain
Strong Leadership skills with knowledge of project management
Excellent Time Management and Financial Management
Exceptional interpersonal skills
Ability to plan in a rapidly changing environment and provide guidance as required
Strong understanding of SDLC models and good knowledge of both Waterfall and Agile Project Management Principles
Excellent verbal and written communication skills to communicate complex issues to multiple audience
Communicate timelines and expectations to Technical and Business Staff
Should be proficient in PM Tools such as Microsoft Project, Jira, Jira board, Confluence, MS Office etc
Certification in program management (e.g., PMP, PgMP) preferred.
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws
Cedar Point Returning Associates - 2026 Season
Cambria, MI job
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. This job posting is for our returning associates who worked in 2025, are eligible for rehire, and are interested in coming back to work with us in 2026.
Welcome back! We are so thrilled that you want to re-join our team in 2026! Please use your original application email and information to log in. If you have questions regarding your account, please contact Human Resources - Recruiting at or 1-8
Rehire wages vary on seasons of service and job duties.
Responsibilities:
Next Steps -
Shortly after applying, you will be contacted regarding process to return for the 2026 season! xevrcyc
Qualifications:
Thank you for taking the time to complete this application - our team will reach out to confirm next steps.
Digital Experience & Social Media Manager
Stoughton, MA job
Happy to share some exciting changes over here at Aqua Leisure. We're taking a 50-year legacy and transforming it into something bold and new-a modern outdoor brand built on a foundation of trusted, fun, and iconic products. We're calling it Helio Outdoors. Helio Outdoors is more than just a company with history-it's a brand with momentum. We're breathing new life into names you know and love, bringing energy, innovation, and a fresh vision to the outdoor space. It's an incredible journey to be a part of.
The Helio family of brands:
Aqua AIRHEAD Yukon Charlie's Inyo Pools Pureline
We serve customers on a worldwide basis through a variety of sales channels including mass merchants, club, value, sporting goods, e-commerce, specialty, and distributors. Our Digital Experience & Social Media Manager supports corporate business objectives to maximize revenue and profit for Helio Outdoors brands. Delivers best-in-class digital experiences through flawless execution in the development and maintenance of Helio Outdoors websites, managing the ecosystem of syndicated user-generated reviews across Helio brands, including vendor management and agency coordination. This role is also responsible for effective CRM campaign management, in concert with agency content teams and Helio sales teams to effectively support new product launches and tent pole promotions as well as routine middle funnel CRM activities that generate sales. Additionally, the role oversees social media strategy and execution across all platforms, including content creation, community engagement, influencer partnerships, and performance analytics to drive brand awareness and customer engagement. Reports campaign performance and data to leadership teams. This is an individual contributor role within the Creative Services & Marketing team based in Stoughton, MA and onsite four days each week.
Responsibilities:
Websites
Responsible for routine website CMS management.
Manage CRM platforms for Helio brands, including campaign development and deployment in concert with agency content teams.
Own and manage the ecosystem of user-reviews and syndication, including management of Bazaarvoice (and others) and coordination with sales coordinators on new product and retailer-specific review requirements.
Serve as primary in-house conduit between sales team and agency to manage online asset needs, including product images, online content/merchandising, and other creative images.
Create and schedule site updates and edits through website back-end.
Collaborate with Sales and Operations to establish and manage product availability.
Responsible for website promotional updates, including testing, creating onsite promotional banners, and ensuring all supporting content is ready for launch.
Support creation and management of online content for Amazon, Walmart, various Clubs, and direct-to-consumer pages.
Manage video/motion designer and video content for Amazon, Walmart, Clubs, and D2C.
Manage designers to create and update online content for Amazon, Walmart, Clubs, and D2C.
Manage website updates and help build out the site including product images, copy, content, categories, inventory, and overall design and maintenance.
D2C website updates and promotions.
Site email creation, communication design, and implementation.
Site addition of new items.
Content Development
Create and design various content for digital collateral.
Ensure projects are completed with high quality and on schedule.
Follow brand guidelines to establish creative cohesion.
Prioritize and manage multiple projects within design specifications and budget restrictions.
Perform retouching and manipulation of images.
Work with a wide range of media and use graphic design software.
Provide weekly report to Marketing and Sales on initiatives for social media and e-commerce.
Social Media Management Responsibilities
Develop and execute social media strategies aligned with marketing objectives.
Manage all Helio Outdoors social media platforms (Instagram, Facebook, TikTok, LinkedIn, etc.).
Create, schedule, and publish engaging content across channels.
Monitor social media trends and competitor activity to optimize engagement.
Respond to comments and messages to maintain community engagement.
Track and report social media performance metrics and adjust strategies accordingly.
Collaborate with influencers and brand ambassadors to expand reach.
Ensure brand consistency across all social media content.
Requirements
Bachelor's degree.
Minimum of four (4) years prior experience in digital marketing, web content management, and social media management.
Expert level skill set with Adobe Creative Suite.
Intermediate skill level with HTML.
Experience managing various social media platforms.
Excellent computer skills - high proficiency in Microsoft Office (Excel/Word/PowerPoint).
Project management experience and deadline-driven.
High attention to detail and accuracy.
Excellent verbal and written communication skills.
Experience with Artificial Intelligence (AI) tools and techniques a plus.
Manager - IT Operations Service and Support
Atlanta, GA job
We're seeking a Manager of IT Operations Service and Support to lead our IT support services, including the service desk, end-user support, and IT asset lifecycle management. This role will oversee hardware and software procurement, vendor management, and ensure exceptional IT service delivery across the organization.
Key Responsibilities:
Lead IT service desk and support teams; drive operational excellence and user satisfaction
Manage IT hardware and software procurement, licensing, and inventory
Oversee incident, request, and problem management using ITIL best practices
Maintain service SLAs and lead continuous improvement initiatives
Collaborate with cross-functional teams to align IT support with business goals
Monitor vendor performance and ensure contract compliance
What You Bring:
8+ years of IT operations or support experience; 3+ years in leadership
Experience managing IT asset procurement and lifecycle
Strong knowledge of ITSM tools (e.g., ServiceNow, Jira) and ITIL framework
Excellent communication, leadership, and vendor management skills
Bachelor's in IT, Business, or related field (Master's or certifications a plus)
Why Join Us?
Impactful leadership role in a growing IT organization
Competitive compensation and benefits
Opportunities for innovation and automation
Collaborative and inclusive culture
Unifi Aviation, LLC. is an Equal Opportunity Employer.