Technical Writer jobs at Qualis - 82 jobs

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Position: Technical Writer Duration: 8-12 weeks Pay Rate: OPEN Qualifications Client is looking for a Technical Writer: · Someone who has between 3 to 5 years of General IT experience. · Time spent working in a data center centric environment would be useful. · Resources with a knowledge and understanding of Data Center infrastructure components: · Infrastructure components (switches/routers/servers/virtualization/storage/load balancing) · Various operating systems (Windows Server/Linux/Unix) · Basic understanding of Databases (Oracle/SQL Server) · Networking understanding (firewalls/network routing/WAN/LAN) · Data Center operations (Backup and Restore/High Availability/DR) · Since we will be documenting the landscape, prior use of particularly Visio would be most advantageous. · Resource will be working with Client's teams to document various application landscapes for a future technology project. · The applicant will be working with Client's associates in both North America and Italy and therefore needs to have good verbal and written communication skills. Additional Information All your information will be kept confidential according to EEO guidelines.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill multiple positions for Technical Writers in Columbus OH. Qualifications Atleast 2 years of relevant experience in Technical Writing is required. Additional Information Webcam interview is acceptable.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Shift Timings : Mon-Fri 8-5 (Hl is flexible with hours) MUST READ, Write and Speak Italian • Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. • May be responsible for coordinating the display of graphics and the production of the document. • May require a bachelor's degree in a related area and 2-4 years of experience in the field or in a related area. • Familiar with standard concepts, practices, and procedures within a particular field. • Relies on limited experience and judgment to plan and accomplish goals. • Performs a variety of tasks. • Works under general supervision; typically reports to a supervisor or manager. • A certain degree of creativity and latitude is required. • Must be able to speak and read Italian • Experience in Dreamweaver and HTML are a HUGE plus Qualifications MUST READ, Write and Speak Italian Additional Information To schedule an interview, please contact; Vishwas Jaggi ************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Job Title: Technical Writer Location: Phoenix, AZ / Salt Lake City, UT / Ft. Lauderdale, FL Duration: 5 month (may extend) Job Description: • The Technical Writer is responsible for driving a seamless Customer Experience through writing clear and consistent Knowledge Management content. • Write clear, concise final content for internal knowledge management system from draft documents as submitted by Subject Matter Experts from across business units and processes. Qualifications: • Experience with Dreamweaver and HTML Additional Information To know more or to schedule an interview, Please contact: Monil Narayan ************ ******************************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description The Technical Writer is responsible for driving a seamless Customer Experience through writing clear and consistent Knowledge Management content. This position will write and review procedural content to ensure that all business units and process owners' content align to a consistent voice of servicing that represents the Brand of Client in both performance capabilities and learning content. Write clear, concise final content for internal knowledge management system (ECCO) from draft documents as submitted by Subject Matter Experts from across business units and processes. Maintain consistency of content, evaluate outdated information for archiving and condense information when applicable. Conduct quality reviews on all content ensuring quality standards are adhered to. Qualifications Strong passion for empowering our Customer Care Professionals in providing an outstanding service experience for our Card Members at the first point of contact. Excellent written and oral communication skills including the ability to simplify complex information to an easy to understand format for our employees. Ability to create communications that are consistent relative to tone, grammar, and vocabulary. Demonstrated experience handling multiple priorities with strong attention to detail and excellent follow up skills. Strong relationship skills. Proficient in MS Word, Excel, PowerPoint, Outlook, Lync, as well as working knowledge of HTML and HTML editors. Understanding of Performance Support technology. Additional Information To know more or to schedule an interview, Please contact: Krishna Madhwani ************ *********************************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Job Title: Technical Writer Location: Phoenix, AZ / Salt Lake City, UT / Ft. Lauderdale, FL Duration: 5 month (may extend) Job Description: • The Technical Writer is responsible for driving a seamless Customer Experience through writing clear and consistent Knowledge Management content. • Write clear, concise final content for internal knowledge management system from draft documents as submitted by Subject Matter Experts from across business units and processes. Qualifications: • Experience with Dreamweaver and HTML Additional Information To know more or to schedule an interview, Please contact: Monil Narayan ************ ******************************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description The Technical Writer is responsible for driving a seamless Customer Experience through writing clear and consistent Knowledge Management content. This position will write and review procedural content to ensure that all business units and process owners' content align to a consistent voice of servicing that represents the Brand of Client in both performance capabilities and learning content. Write clear, concise final content for internal knowledge management system (ECCO) from draft documents as submitted by Subject Matter Experts from across business units and processes. Maintain consistency of content, evaluate outdated information for archiving and condense information when applicable. Conduct quality reviews on all content ensuring quality standards are adhered to. Qualifications Strong passion for empowering our Customer Care Professionals in providing an outstanding service experience for our Card Members at the first point of contact. Excellent written and oral communication skills including the ability to simplify complex information to an easy to understand format for our employees. Ability to create communications that are consistent relative to tone, grammar, and vocabulary. Demonstrated experience handling multiple priorities with strong attention to detail and excellent follow up skills. Strong relationship skills. Proficient in MS Word, Excel, PowerPoint, Outlook, Lync, as well as working knowledge of HTML and HTML editors. Understanding of Performance Support technology. Additional Information To know more or to schedule an interview, Please contact: Krishna Madhwani ************ *********************************

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Shift Timings : Mon-Fri 8-5 (Hl is flexible with hours) MUST READ, Write and Speak Italian • Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. • May be responsible for coordinating the display of graphics and the production of the document. • May require a bachelor's degree in a related area and 2-4 years of experience in the field or in a related area. • Familiar with standard concepts, practices, and procedures within a particular field. • Relies on limited experience and judgment to plan and accomplish goals. • Performs a variety of tasks. • Works under general supervision; typically reports to a supervisor or manager. • A certain degree of creativity and latitude is required. • Must be able to speak and read Italian • Experience in Dreamweaver and HTML are a HUGE plus Qualifications MUST READ, Write and Speak Italian Additional Information To schedule an interview, please contact; Vishwas Jaggi ************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. May require a bachelor's degree in a related area and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgement to plan and accomplish goals. Performs a variety of tasks. Works under general supervision A certain degree of creativity and latitude is required. Qualifications Must be able to speak and write in English and Japanese Shift : Monday - Friday 8 - 5 HTML and Dreamweaver is a PLUS Additional Information Feel free to contact me Vishwas Jaggi ************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description: • Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. • May be responsible for coordinating the display of graphics and the production of the document. • Familiar with standard concepts, practices, and procedures within a particular field. • Relies on limited experience and judgment to plan and accomplish goals. • Performs a variety of tasks. • Works under general supervision; typically reports to a supervisor or manager. • A certain degree of creativity and latitude is required. Qualifications Experience: • May require a bachelor's degree in a related area and 2-4 years of experience in the field or in a related area. • Must know HTML and Dreamweaver. • Fluent in English and Spanish Additional Information To schedule an interview please contact: Vishwas Jaggi ************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. May require a bachelor's degree in a related area and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgement to plan and accomplish goals. Performs a variety of tasks. Works under general supervision A certain degree of creativity and latitude is required. Qualifications Must be able to speak and write in English and Japanese Shift : Monday - Friday 8 - 5 HTML and Dreamweaver is a PLUS Additional Information Feel free to contact me Vishwas Jaggi ************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description • Technical Writing role writes, or supports the development of, various technical documents such as: requirements, specifications, test plans, and user manuals. Major Role Responsibilities: • Understands validation concepts in order to produce documentation for validated systems; • Provides evidence of compliance with legal, business and regulatory requirements; • Translates highly technical software functions/features into process driven user friendly materials to support implementation and training of applications; • Liaises with clients or developers to gather information; • Organizes, synthesizes medical and business literature, and writes clear, accurate reviews of the literature. • Creates operational and system qualification documentation in support of Messaging Services implementation. • Develops Standard Operating Procedures (SOPs), training materials, and user manuals. Qualifications • Knowledge of GDMS, predict, word (Microsoft office and associated software) helpful • Individuals would be responsible for correcting minor comments/edits in regulatory filings as well as verifying data throughout the documents. Minor formatting may also be required. Additional Information To discuss on this in more detail, Please contact: Sagar Rathore ****************************** ************

Technical Writer Jacksonville, FL / Hybrid Remote is not being considered at this time We exist to transform our customers and change lives Who We're Looking For As a Technical Writer at RF-SMART, you will empower our customers through clear, accessible content that transforms complex product information into intuitive guidance. You'll collaborate with cross-functional teams to understand our solutions deeply, then craft documentation that enhances user experience and drives product adoption. Your ability to translate technical concepts into user-friendly content will directly support our mission of transforming customers and changing lives by making our powerful solutions more accessible and easier to implement. What You'll Do CREATE COMPELLING DOCUMENTATION across multiple formats that simplifies complex product functionality, resulting in enhanced user comprehension and reduced support inquiries PARTNER WITH PRODUCT EXPERTS through regular meetings with product owners, managers, developers, and subject matter experts to foster collaboration that results in accurate, timely, and relevant documentation LEVERAGE AI DOCUMENTATION TECHNOLOGIES to improve content creation efficiency and quality, keeping RF-SMART at the forefront of documentation innovation CAPTURE AND CREATE GRAPHICS AND ILLUSTRATIONS that complement written content, providing visual clarity that enhances user understanding of complex processes DEVELOP INSTRUCTIONAL VIDEOS that demonstrate key workflows and features, providing customers with visual learning options that accelerate product adoption MAINTAIN CONTENT ACCURACY by systematically reviewing and updating existing documentation, articles, and FAQs to reflect product changes, ensuring customers always have reliable information COLLABORATE WITH SALES AND MARKETING to create cohesive messaging across all customer touchpoints, strengthening RF-SMART's market presence MANAGE PROJECT TIMELINES by adapting to shifting priorities, meeting documentation deadlines, and aligning deliverables with product release schedules to ensure timely information availability What You Bring Must-Have Requirements Exceptional written communication skills with meticulous attention to grammar, punctuation, and syntax Demonstrated ability to translate complex technical concepts into clear, accessible content Experience using content management systems or authoring tools such as MadCap Flare, WordPress, Adobe, FreshDesk, or Confluence Strong organizational skills with the ability to manage multiple projects simultaneously Ability to collaborate effectively with technical teams to gather and validate information Self-motivated work style with excellent time management and attention to detail Basic HTML knowledge for content formatting and structure Preferred Qualifications Bachelor's Degree in English, Communications, Information Technology, Computer Science, Education, or related field Two+ years professional writing experience in software or technology documentation Experience creating video tutorials or other multimedia content Familiarity with enterprise software, especially supply chain or warehouse management solutions Knowledge of topic-based authoring methodologies and documentation best practices Additional Information At RF-SMART, our Technical Writers play a crucial role in customer success by making our sophisticated solutions approachable and understandable. You'll join a collaborative team that values innovation and continuous improvement. We're committed to supporting your professional growth through training opportunities, mentorship, and exposure to cutting-edge technologies-and we expect you'll bring a personal commitment to continuously developing your skills and staying current with industry trends and documentation best practices. This mutual investment ensures you'll thrive while delivering exceptional content to our customers. Selection Process Our thoughtful interview process is designed to be conversational and give you insight into our team and documentation approach. It typically includes initial screening, discussions with the hiring manager and team members, and a practical writing exercise that allows you to demonstrate your technical communication skills. Throughout the process, we're committed to ensuring mutual fit and providing you with a clear understanding of what success looks like in this role. EEO Statement Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status). RF-SMART is an Equal Employment Opportunity (EEO) employer. The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. A Word From Our CEO - Watch Now

Jacksonville, FL / Hybrid Remote is not being considered at this time We exist to transform our customers and change lives Who We're Looking For As a Technical Writer at RF-SMART, you will empower our customers through clear, accessible content that transforms complex product information into intuitive guidance. You'll collaborate with cross-functional teams to understand our solutions deeply, then craft documentation that enhances user experience and drives product adoption. Your ability to translate technical concepts into user-friendly content will directly support our mission of transforming customers and changing lives by making our powerful solutions more accessible and easier to implement. What You'll Do CREATE COMPELLING DOCUMENTATION across multiple formats that simplifies complex product functionality, resulting in enhanced user comprehension and reduced support inquiries PARTNER WITH PRODUCT EXPERTS through regular meetings with product owners, managers, developers, and subject matter experts to foster collaboration that results in accurate, timely, and relevant documentation LEVERAGE AI DOCUMENTATION TECHNOLOGIES to improve content creation efficiency and quality, keeping RF-SMART at the forefront of documentation innovation CAPTURE AND CREATE GRAPHICS AND ILLUSTRATIONS that complement written content, providing visual clarity that enhances user understanding of complex processes DEVELOP INSTRUCTIONAL VIDEOS that demonstrate key workflows and features, providing customers with visual learning options that accelerate product adoption MAINTAIN CONTENT ACCURACY by systematically reviewing and updating existing documentation, articles, and FAQs to reflect product changes, ensuring customers always have reliable information COLLABORATE WITH SALES AND MARKETING to create cohesive messaging across all customer touchpoints, strengthening RF-SMART's market presence MANAGE PROJECT TIMELINES by adapting to shifting priorities, meeting documentation deadlines, and aligning deliverables with product release schedules to ensure timely information availability What You Bring Must-Have Requirements Exceptional written communication skills with meticulous attention to grammar, punctuation, and syntax Demonstrated ability to translate complex technical concepts into clear, accessible content Experience using content management systems or authoring tools such as MadCap Flare, WordPress, Adobe, FreshDesk, or Confluence Strong organizational skills with the ability to manage multiple projects simultaneously Ability to collaborate effectively with technical teams to gather and validate information Self-motivated work style with excellent time management and attention to detail Basic HTML knowledge for content formatting and structure Preferred Qualifications Bachelor's Degree in English, Communications, Information Technology, Computer Science, Education, or related field Two+ years professional writing experience in software or technology documentation Experience creating video tutorials or other multimedia content Familiarity with enterprise software, especially supply chain or warehouse management solutions Knowledge of topic-based authoring methodologies and documentation best practices Additional Information At RF-SMART, our Technical Writers play a crucial role in customer success by making our sophisticated solutions approachable and understandable. You'll join a collaborative team that values innovation and continuous improvement. We're committed to supporting your professional growth through training opportunities, mentorship, and exposure to cutting-edge technologies-and we expect you'll bring a personal commitment to continuously developing your skills and staying current with industry trends and documentation best practices. This mutual investment ensures you'll thrive while delivering exceptional content to our customers. Selection Process Our thoughtful interview process is designed to be conversational and give you insight into our team and documentation approach. It typically includes initial screening, discussions with the hiring manager and team members, and a practical writing exercise that allows you to demonstrate your technical communication skills. Throughout the process, we're committed to ensuring mutual fit and providing you with a clear understanding of what success looks like in this role. EEO Statement Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status). RF-SMART is an Equal Employment Opportunity (EEO) employer. The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. A Word From Our CEO - Watch Now

Looking for an opportunity to work with a talented team and expand your experience in supporting Weapons Test and Evaluation (T&E) projects? SSI needs to add a Technical Writer II to support our current list of services provided to the U.S. Navy. These positions, located at the White Sands Missile Range (WSMR) in White Sands, New Mexico, will provide engineering, technical, logistics, and administrative support in the planning, maintenance, preparation, execution, launch operations and post-test phases to the W Department of the Navy Surface Warfare Center, Port Hueneme Division (NSWC PHD). Primary Functions: Prepares functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents. Revises or writes technical material for reports, manuals, briefs, proposals, instruction books, and related technical and process documentation concerned with testing, work methods and procedures, as well as the installation, operation, and maintenance of weapons system elements, test equipment, test assets and other related equipment. Uses blueprints, sketches, drawings, parts lists, specifications, mockups, and prototypes to integrate and delineate technology, operating procedures, and assembly / test sequence and detail. Develops facility drawings, equipment schematics, parts lists, one function drawings, interface drawings, and cabling drawings. If this aligns with your experience and sounds like it is the career path you wish to progress, these are the requirements to be considered for this position: Education/Experience/Skills: Required HS Diploma or GED 10 years experience and DoD/DoN experience Proficient in AutoCAD/SolidWork Valid Drivers license CONTINGENT OFFER This position is contingent upon contract award and is anticipated to start in May of 2023. Must possess a valid driver's license. U.S. Citizenship and must be able to obtain and maintain U.S. DoD SECRET Security Clearance required for hire, and to be maintained throughout employment. All candidates will be required to pass background screening to include SSN, Driver Record, and Criminal Background Investigation. What You Can Expect from Us Positive Office environment Professional and knowledgeable team and leadership Business Office hours What's In It for Me? Competitive salary Great benefits, including: Company-subsidized PPO Medical, Dental, and Vision coverage 401(k) Retirement Plan with company match Paid Time Off 10 Paid Holidays per year Education Assistance Company-subsidized Corporate Fitness Program Medical and Dependent Care Flexible Spending Accounts Company-paid Life and Accidental Death and Dismemberment Insurance with an option to increase coverage. Company-paid Short- and Long-term Disability Insurance Company-paid Employee Assistance Program Flexible hours Opportunities for on-the-job training What Your Experience Working for Us Will Be Like Ask any of our employees and they will tell you SSI is a great place to work with an upbeat and positive culture. We take pride in our work to continuously improve on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company. About Synectic Solutions, Inc. (SSI) Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology. SSI is a growing organization committed to exceeding customer expectations, to continually improving all products, services, and processes, and to perform all work with the commitment to upholding the highest standards and ethics. Ready to apply? If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck!

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities: A successful Technical Writer will support Lightedge's documentation and training ecosystem by: Developing and maintaining documentation: Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed. Documenting services and operations: Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows. Supporting technical training development: Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS). Owning documentation standards: Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets. Collaborating with SMEs: Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows. Translating complexity for different audiences: Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness. Managing documentation tools and repositories: Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable. Maintaining the documentation lifecycle: Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum. Ensuring accuracy and quality: Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices. Contributing to cross-team initiatives: Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations. Driving continuous improvement: Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency. Experience: 3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization. Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation. Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content. Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate. Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows. Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity. Familiarity with cloud, networking, security, or data center technologies is strongly preferred. Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus. Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs. Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment. Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial. Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.

Seeking a highly skilled Technical Writer to join our team and contribute to product documentation, including operator manuals, Department of Defense (DoD) and federal solicitation responses, and internal process documentation. This role is ideal for a detail-oriented professional with a passion for clarity and precision in technical communication. Responsibilities -Collaborate with customers to translate functional requirements into detailed technical specifications. -Develop and maintain operator manuals, technical guides, and proposal documentation. -Ensure compliance with documentation standards and established procedures for all publications. -Lead internal process documentation initiatives to improve clarity and efficiency. -Evaluate and revise existing documents for accuracy, relevance, and quality. -Work with subject matter experts (SMEs) to extract and organize technical information into clear, structured documentation. -Ensure consistency in formatting, style, and terminology across all technical documents. -Design visually appealing and effective layouts for technical documents. * 5+ years of experience in technical writing, specializing in product documentation, manuals, and government contract proposals. * Proficiency in Microsoft Office Suite, Adobe Suite, and relevant technical writing tools (e.g., MadCap Flare, Confluence, or XML-based documentation systems). * Proven ability to collaborate cross-functionally with engineers, product managers, and business teams to develop precise technical documents. * Strong writing, editing, and grammar skills, with a focus on producing concise, user-friendly documentation. * Excellent research and analytical skills to support document accuracy and technical integrity. * Strong time management skills, with the ability to handle multiple projects and meet tight deadlines. * Ability to simplify complex technical concepts for diverse audiences. * Knowledge of contracting documentation requirements, regulatory compliance, and security best practices in the defense industry. * Familiarity with Structured Writing, XML, and content management systems. * Experience with Image editing software (e.g., Photoshop, Keyshot) for document visuals. * Proficiency in Git for version control and collaborative document development. * Ability to obtain and maintain a Secret Clearance. ITAR Requirement In compliance with ITAR, candidates must be U.S. Citizens or U.S. Permanent Residents (Green Card holders).

Job Description Clearance: Ability to obtain and maintain a DoD Secret clearance Employment Type: Full-Time / On-site Support The Technical Writer supports the U.S. Army Aviation Field Maintenance Directorate (AFMD) by developing, revising, and managing high-quality technical documentation in support of aviation, missile, and ground equipment sustainment. This role provides direct support to engineering, logistics, and quality teams, ensuring all technical content meets Army, program, and Sigmatech standards. The Technical Writer applies expert technical writing skills, XML authoring experience, and MWO (Maintenance Work Order) development knowledge to produce clear, accurate, and compliant deliverables for the government customer. Primary Responsibilities Develop, revise, and maintain technical manuals, engineering documentation, SOPs, and program materials in accordance with Army and AFMD standards. Create, format, and publish documentation using XML-based authoring tools (e.g., Arbortext, Oxygen, or similar). Support full-cycle MWO development, including content generation, formatting, change management, compliance with MIL-STD requirements, and coordination with engineering. Participate in Integrated Product Teams (IPTs), In-Progress Reviews (IPRs), and technical discussions to gather requirements and translate engineering data into clear, user-focused documentation. Prepare and deliver interim status updates, technical reports, schedules, and presentations as required. Ensure technical accuracy by working closely with SMEs, engineers, and logisticians to validate content and incorporate updates. Follow established configuration control, documentation workflows, and quality processes in accordance with AS9100 and ISO 9001 practices. Develop illustrations, diagrams, and supporting artifacts to enhance the usability and clarity of technical publications. Develop workbooks and work procedures for obsolescence repair support and mitigation. Edit and format final deliverables for consistency, grammar, and compliance with Army style guides (e.g., DA PAMs, MIL-STDs, TM formats). Protect all sensitive information in accordance with non-disclosure and security requirements. Minimum Education & Experience Requirements Bachelor of Science in a relevant field of study (e.g., Technical Writing, Engineering Technology, Communications, or related discipline). Eight or more years of experience in general business, technical composition, or documentation development. Ten years of experience in military technical writing with demonstrated knowledge of Army technical manual standards, formats, and sustainment processes. Additional Required Qualifications Ability to interpret engineering drawings, wiring diagrams, TDPs, and maintenance procedures. Strong understanding of Army aviation or ground maintenance workflows, sustainment documentation, and configuration management. Skilled in producing clear, technically accurate documentation for military audiences. Proficient in Microsoft Office Suite, Adobe Acrobat, and technical illustration practices.

Job Description At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Ping Identity is seeking a Technical Writer III to join our extraordinary documentation team. Reporting to one of the Technical Documentation Managers, you will work on technical content for various audiences within a Docs-as-Code environment. You will: Collaborate with subject matter experts, engineers, and product teams to define, design, create, and maintain core documentation for Ping Identity's products and services Deliver documentation for cloud-based services and on-premise software aimed at different audiences, including end-users, admins, developers, integrators, and DevOps Investigate, research, and learn our products and the standards they depend on Translate complex technical concepts into clear, concise, and user-friendly content, including real-life examples and use cases Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using GitHub Follow the software development life cycle process closely to anticipate and ascertain documentation needs You have: At least three years spent technical writing Experience with markdown languages, version control tools, and integrated development environments (IDEs) Experience managing multiple projects simultaneously, meeting deadlines and quality standards with minimal supervision Ability to learn unfinished, new, complex software fast with little help Prior experience or exposure to software development, including familiarity with Agile development methodologies Experience with Jira and Confluence or similar project management platforms Demonstrated ability to collaborate effectively face to face and remotely You have the advantage if you have experience with: Working in a Docs-as-Code environment Scripting/programming, such as Java, Bash, Python, or JavaScript Building, installing, configuring, and debugging client and server software Documenting identity and access management applications for power users Documenting for a developer audience, especially API documentation Adapting and demonstrating a willingness to learn new technologies and tools Salary Range $96,500-$110,940 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.