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What does a quality administrator do?

Updated January 8, 2025
7 min read

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Quality administrator responsibilities

Here are examples of responsibilities from real quality administrator resumes:

  • Lead quality initiatives for two production lines via lean six sigma tools; root cause analysis , 8-D, and Kaizen.
  • Prepare paperwork for FDA and OSHA audits.
  • Create curriculum and teach three GMP part 820 manufacturing training courses.
  • Administer CAPA system by ensuring closure in a timely manner and resolve to clients satisfaction.
  • Work with all functional departments to ensure they are train and understand the expectations of the QMS.
  • Create ISO documentation data base administrator.
  • Audit work instructions and procedures to ensure compliance and ISO sustainability/certification.
  • Define and implement intervals of reviewing the QMS for the continuous suitability, adequacy, effectiveness and efficiency.
  • Oversee workers including supervisors, inspectors, or laboratory workers engage in testing activities.

Quality administrator skills and personality traits

We calculated that 14% of Quality Administrators are proficient in Quality Standards, Quality Improvement, and Internal Audit. They’re also known for soft skills such as Interpersonal skills, Leadership skills, and Problem-solving skills.

We break down the percentage of Quality Administrators that have these skills listed on their resume here:

  • Quality Standards, 14%

    Demonstrated a very high level of accuracy for maintaining inventory and quality standards.

  • Quality Improvement, 10%

    Performed continuous quality improvement evaluations, created and implemented safety training and remediation's throughout the company, approximately 1200 employees.

  • Internal Audit, 8%

    Promoted to Quality Administration, responsible for general administrative duties in the Quality Department, along with performing Quality Internal Audits.

  • ISO, 6%

    Coordinated and participated in corporate re-registration audits conducted by the External ISO Registrar.

  • Data Entry, 6%

    Complete searches for patient shipping record data, complaint data entry, complaint data reporting, and complaint data.

  • Management System, 4%

    Maintained and reviewed processes and procedures of Quality Management System focused on achieving quality objectives to meet customer requirements.

Common skills that a quality administrator uses to do their job include "quality standards," "quality improvement," and "internal audit." You can find details on the most important quality administrator responsibilities below.

Interpersonal skills. The most essential soft skill for a quality administrator to carry out their responsibilities is interpersonal skills. This skill is important for the role because "industrial production managers must have excellent communication skills to work well other managers and with staff." Additionally, a quality administrator resume shows how their duties depend on interpersonal skills: "used organization, communication, and interpersonal skills to facilitate a highly effective, customer service oriented environment. "

Leadership skills. Many quality administrator duties rely on leadership skills. "to keep the production process running smoothly, industrial production managers must motivate and direct employees.," so a quality administrator will need this skill often in their role. This resume example is just one of many ways quality administrator responsibilities rely on leadership skills: "promoted to various leadership positions including gmp coordinator, certified on the job trainer, calibration coordinator, and product leader. "

Problem-solving skills. This is an important skill for quality administrators to perform their duties. For an example of how quality administrator responsibilities depend on this skill, consider that "production managers must identify and address problems that arise." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a quality administrator: "reduced high exposure product issues through investigation, resolution, and quality improvements of all north and south america product inquiries. ".

Most common quality administrator skills

The three companies that hire the most quality administrators are:

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Compare different quality administrators

Quality administrator vs. Laboratory manager

Laboratory managers provide accurate laboratory diagnosis through evaluating specimen procedures and coordinating with pathologists to validate laboratory findings. They are responsible for maintaining laboratory tools and equipment, ensuring the proper sterilization of instruments before and after use, organizing equipment based on its function, and immediately repairing or replacing defective items. A laboratory manager also secures the confidentiality of laboratory systems, keeping records of results, and releasing information to the appropriate personnel. Laboratory managers must have a broad knowledge of the scientific industry, as well as excellent analytical and critical-thinking skills.

We looked at the average quality administrator salary and compared it with the wages of a laboratory manager. Generally speaking, laboratory managers are paid $28,214 higher than quality administrators per year.Even though quality administrators and laboratory managers are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require quality standards, iso, and corrective action in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between quality administrators and laboratory manager. For instance, quality administrator responsibilities require skills such as "quality improvement," "internal audit," "data entry," and "management system." Whereas a laboratory manager is skilled in "lab equipment," "patients," "customer service," and "chemistry." This is part of what separates the two careers.

Laboratory managers really shine in the pharmaceutical industry with an average salary of $90,911. Comparatively, quality administrators tend to make the most money in the technology industry with an average salary of $62,524.On average, laboratory managers reach similar levels of education than quality administrators. Laboratory managers are 4.8% more likely to earn a Master's Degree and 2.9% more likely to graduate with a Doctoral Degree.

Quality administrator vs. Director of quality

In the manufacturing industry, a director of quality is primarily in charge of spearheading and overseeing the daily operations in a quality assurance department. They work to ensure that products adhere to the company's quality standards and industry regulations by conducting research and assessments, developing quality test systems, and reviewing reports. As a director of quality, they have the authority to make significant decisions, establish protocols and guidelines, set objectives and timelines, and implement rules and policies, creating new ones as necessary.

On average, directors of quality earn a $88,335 higher salary than quality administrators a year.A few skills overlap for quality administrators and directors of quality. Resumes from both professions show that the duties of each career rely on skills like "quality standards," "quality improvement," and "internal audit. "

Each career also uses different skills, according to real quality administrator resumes. While quality administrator responsibilities can utilize skills like "data entry," "management system," "calipers," and "quality system," directors of quality use skills like "healthcare," "patients," "oversight," and "patient safety."

Directors of quality earn a higher average salary than quality administrators. But directors of quality earn the highest pay in the finance industry, with an average salary of $155,704. Additionally, quality administrators earn the highest salaries in the technology with average pay of $62,524 annually.In general, directors of quality achieve higher levels of education than quality administrators. They're 14.4% more likely to obtain a Master's Degree while being 2.9% more likely to earn a Doctoral Degree.

Quality administrator vs. Director of quality management

The job of a director of quality management is to lead and direct the quality management activities of an organization. Your duties include assisting in the development, presentation, and monitoring of internal initiatives and measures, coordinating clinical outcomes tracking and reporting, and designing and implementing quality improvement studies. Additionally, as the quality management director, you will be responsible for leading the clinical pathways, including aftercare agencies, and conducting membership surveys. You will also be responsible for developing strategic plans to improve quality within the organization.

On average scale, directors of quality management bring in higher salaries than quality administrators. In fact, they earn a $68,101 higher salary per year.By looking over several quality administrators and directors of quality management resumes, we found that both roles require similar skills in their day-to-day duties, such as "quality improvement," "internal audit," and "iso." But beyond that, the careers look very different.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a quality administrator is likely to be skilled in "quality standards," "data entry," "calipers," and "quality system," while a typical director of quality management is skilled in "quality management," "patients," "patient care," and "patient safety."

Directors of quality management earn the best pay in the technology industry, where they command an average salary of $127,126. Quality administrators earn the highest pay from the technology industry, with an average salary of $62,524.When it comes to education, directors of quality management tend to earn higher degree levels compared to quality administrators. In fact, they're 16.1% more likely to earn a Master's Degree, and 2.3% more likely to graduate with a Doctoral Degree.

Quality administrator vs. Quality control specialist

A quality control specialist is responsible for maintaining the quality of the products during production before storing for use and deliveries. Quality control specialists evaluate the products through internal specifications and processes. They conduct thorough inspections of finished products to identify any inconsistencies and malfunctions, immediately replacing or reproducing defective items. They also create a record of production issues to discuss with the management, developing strategic procedures to address quality problems for accuracy. A quality control specialist must have excellent communication skills, as well as be detail-oriented to identify areas of improvement and ensure customer satisfaction.

Quality control specialists average a higher salary than the annual salary of quality administrators. The difference is about $3,181 per year.According to resumes from quality administrators and quality control specialists, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "quality standards," "internal audit," and "iso. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "quality improvement," "calipers," "qms," and "purchase orders" are skills that commonly show up on quality administrator resumes. On the other hand, quality control specialists use skills like patients, customer service, product quality, and excellent interpersonal on their resumes.In general, quality control specialists earn the most working in the automotive industry, with an average salary of $63,133. The highest-paying industry for a quality administrator is the technology industry.In general, quality control specialists hold similar degree levels compared to quality administrators. Quality control specialists are 1.2% less likely to earn their Master's Degree and 0.4% more likely to graduate with a Doctoral Degree.

Types of quality administrator

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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