A quality analyst, also known as a quality assurance analyst is responsible for developing and executing test plans to ensure that all objectives are met, as well as implementing and monitoring test scripts to assess functionality, reliability, performance and quality of service or product. They identify and remedy defects within the production process by compiling and analyzing statistical data.
Quality analysts recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. They also ensure that user expectations are met during the testing process. They draft quality assurance policies and procedures, investigate customer complaints and product issues, and ensure ongoing compliance with quality and industry regulatory requirements.
Generally, applicants need at least a bachelor's degree in their field of expertise. Some skills are a requirement including; experience in quality inspection, auditing and testing, excellent communication skills both written and verbal, strong computer skills, and knowledge of quality assurance databases and applications, strong analytical and problem-solving skills and meticulous attention to detail. The reported average annual salary for a quality analyst is approximately $76,000. However, this figure can vary significantly depending upon academic qualification, having previous experience, and possession of the aforementioned skills. $76,000 a year.