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What is a quality assurance agent and how to become one

Updated January 8, 2025
2 min read
There is more than meets the eye when it comes to being a quality assurance agent. For example, did you know that they make an average of $19.89 an hour? That's $41,374 a year! Between 2018 and 2028, the career is expected to grow 6% and produce 32,900 job opportunities across the U.S.
ScoreQuality Assurance AgentUS Average
Salary
3.2

Avg. Salary $41,374

Avg. Salary $59,228

Stability level
-

Growth rate 6%

Growth rate 0.3%

Diversity
4.3
Race

American Indian and Alaska Native 0.43%

Asian 8.83%

Black or African American 6.36%

Hispanic or Latino 9.39%

Unknown 4.56%

White 70.43%

Gender

female 53.33%

male 46.67%

Age - 43
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43
Complexity level
1.8

Complexity level is simple

7 - challenging

Quality assurance agent career paths

Key steps to become a quality assurance agent

  1. Explore quality assurance agent education requirements

    Most common quality assurance agent degrees

    Bachelor's

    40.4 %

    Associate

    24.6 %

    High School Diploma

    23.2 %
  2. Start to develop specific quality assurance agent skills

    SkillsPercentages
    QA19.76%
    Product Knowledge18.37%
    Call Monitoring10.00%
    Inbound Calls9.90%
    Outbound Calls6.74%
  3. Research quality assurance agent duties and responsibilities

    • Assist with implementing new Vivaldi QMS system and integrate all plant documents into new system and manage new system when complete.
    • Complete all require paperwork according to FDA standards.
    • Direct daily communication with USDA to ensure all guidelines are follow.
    • Audit vaccine production procedures to ensure quality procedures are adhere to in order to meet FDA requirements for vaccine production.
  4. Prepare your quality assurance agent resume

    When your background is strong enough, you can start writing your quality assurance agent resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a quality assurance agent resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable quality assurance agent resume templates

    Build a professional quality assurance agent resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your quality assurance agent resume.
    Quality Assurance Agent Resume
    Quality Assurance Agent Resume
    Quality Assurance Agent Resume
    Quality Assurance Agent Resume
    Quality Assurance Agent Resume
    Quality Assurance Agent Resume
    Quality Assurance Agent Resume
    Quality Assurance Agent Resume
    Quality Assurance Agent Resume
  5. Apply for quality assurance agent jobs

    Now it's time to start searching for a quality assurance agent job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first quality assurance agent job

Zippi

Are you a quality assurance agent?

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Average quality assurance agent salary

The average quality assurance agent salary in the United States is $41,374 per year or $20 per hour. Quality assurance agent salaries range between $21,000 and $80,000 per year.

Average quality assurance agent salary
$41,374 Yearly
$19.89 hourly

What am I worth?

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How do quality assurance agents rate their job?

-/5

5 stars

4 stars

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1 star

Quality assurance agent reviews

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A zippia user wrote a review on Dec 2021
Pros

Everything from making new achievements, to play the mystery role , I’ll like that my point of view affects in the right direction in modifying & supporting the production process.

Cons

The less money and being unappreciated.


profile
A zippia user wrote a review on Sep 2019
Cons

The pay really sucks. Not only that, but some companies don't want to pay if the shop doesn't go down like they want it to. A lot of the companies try to get you to do everything for nothing. They also try to control how the contactor does the job and use wording such as "You will do it like this or we won't pay" like you are a direct employee. They only bonus after the shop has been posted, so they can get as many shops completed as they can at a price that isn't worth your time. Many of them make you wait two or more months to get paid and they don't pay when they say their going to. They also restrict the number of shops you can do, so its hard to find steady work or they don't have a lot of work available, so you have to work with several companies just to get part time work There are a handful of good mystery shopping companies, but unfortunatly you learn that from experience.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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