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Working as a Quality Assurance Agent

There is more than meets the eye when it comes to being a quality assurance agent. For example, did you know that they make an average of $15.8 an hour? That's $32,862 a year!

What Does a Quality Assurance Agent Do

There are certain skills that many quality assurance agents have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, initiative and self-confidence.

When it comes to the most important skills required to be a quality assurance agent, we found that a lot of resumes listed 16.7% of quality assurance agents included qa, while 14.3% of resumes included customer service, and 13.7% of resumes included product knowledge. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the quality assurance agent job title. But what industry to start with? Most quality assurance agents actually find jobs in the technology and finance industries.

How To Become a Quality Assurance Agent

If you're interested in becoming a quality assurance agent, one of the first things to consider is how much education you need. We've determined that 31.6% of quality assurance agents have a bachelor's degree. In terms of higher education levels, we found that 5.5% of quality assurance agents have master's degrees. Even though some quality assurance agents have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a quality assurance agent. When we researched the most common majors for a quality assurance agent, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on quality assurance agent resumes include associate degree degrees or master's degree degrees.

You may find that experience in other jobs will help you become a quality assurance agent. In fact, many quality assurance agent jobs require experience in a role such as customer service representative. Meanwhile, many quality assurance agents also have previous career experience in roles such as cashier or sales associate.

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Average Salary$32,862
Job Growth Rate10%

Quality Assurance Agent Career Paths

Top Careers Before Quality Assurance Agent

Cashier
10.6 %

Top Careers After Quality Assurance Agent

Cashier
6.2 %

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Quality Assurance Agent

Quality Assurance Agents in America make an average salary of $32,862 per year or $16 per hour. The top 10 percent makes over $61,000 per year, while the bottom 10 percent under $17,000 per year.
Average Salary
$32,862

Best Paying Cities

0

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Quality Assurance Agent
Quality Assurance Agent
Camping World
Camping World
01/14/2021
01/14/2021
$33,39201/14/2021
$33,392
Quality Assurance Agent
Quality Assurance Agent
Robert Half
Robert Half
07/22/2020
07/22/2020
$29,74007/22/2020
$29,740
Remote Assurance Agents
Remote Assurance Agents
Jobget
Jobget
04/08/2020
04/08/2020
$100,00004/08/2020
$100,000

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Quality Assurance Agent Demographics

Gender

female

52.6 %

male

42.6 %

unknown

4.7 %

Ethnicity

White

74.7 %

Asian

8.7 %

Hispanic or Latino

7.8 %

Foreign Languages Spoken

Spanish

79.2 %

Russian

5.7 %

Portuguese

1.9 %
See More Demographics

Quality Assurance Agent Education

Majors

Business
30.6 %

Degrees

Bachelors

31.6 %

High School Diploma

28.9 %

Associate

20.1 %

Top Colleges for Quality Assurance Agents

1. Western Carolina University

Cullowhee, NC • Public

In-State Tuition
$3,926
Enrollment
9,835

2. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

3. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018

4. Ball State University

Muncie, IN • Public

In-State Tuition
$9,896
Enrollment
15,529

5. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

6. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

7. Bowling Green State University

Bowling Green, OH • Public

In-State Tuition
$11,105
Enrollment
13,729

8. Georgetown University

Washington, DC • Private

In-State Tuition
$54,104
Enrollment
7,089

9. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

10. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Quality Assurance Agent

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.7% of quality assurance agents listed qa on their resume, but soft skills such as analytical skills and initiative are important as well.

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Top Quality Assurance Agent Employers

1. Mueller Reports
4.3
Avg. Salary: 
$47,490
Quality Assurance Agents Hired: 
79+
2. Hilton
4.7
Avg. Salary: 
$33,534
Quality Assurance Agents Hired: 
14+
3. FedEx
4.4
Avg. Salary: 
$30,798
Quality Assurance Agents Hired: 
13+
4. American Express
4.8
Avg. Salary: 
$35,841
Quality Assurance Agents Hired: 
11+
5. Alorica
4.0
Avg. Salary: 
$37,033
Quality Assurance Agents Hired: 
10+
6. Teleperformance
3.8
Avg. Salary: 
$38,443
Quality Assurance Agents Hired: 
10+

Quality Assurance Agent Videos

Updated October 2, 2020