Quality Assurance Agent Overview
Working as a Quality Assurance Agent
There is more than meets the eye when it comes to being a quality assurance agent. For example, did you know that they make an average of $15.8 an hour? That's $32,862 a year!
What Does a Quality Assurance Agent Do
There are certain skills that many quality assurance agents have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, initiative and self-confidence.
When it comes to the most important skills required to be a quality assurance agent, we found that a lot of resumes listed 16.7% of quality assurance agents included qa, while 14.3% of resumes included customer service, and 13.7% of resumes included product knowledge. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the quality assurance agent job title. But what industry to start with? Most quality assurance agents actually find jobs in the technology and finance industries.
How To Become a Quality Assurance Agent
If you're interested in becoming a quality assurance agent, one of the first things to consider is how much education you need. We've determined that 31.6% of quality assurance agents have a bachelor's degree. In terms of higher education levels, we found that 5.5% of quality assurance agents have master's degrees. Even though some quality assurance agents have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a quality assurance agent. When we researched the most common majors for a quality assurance agent, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on quality assurance agent resumes include associate degree degrees or master's degree degrees.
You may find that experience in other jobs will help you become a quality assurance agent. In fact, many quality assurance agent jobs require experience in a role such as customer service representative. Meanwhile, many quality assurance agents also have previous career experience in roles such as cashier or sales associate.
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Quality Assurance Agent Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a quality assurance agent can determine their career goals through the career progression. For example, they could start out with a role such as team leader, progress to a title such as supervisor and then eventually end up with the title account manager.
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Average Salary for a Quality Assurance Agent
Best Paying Cities
Recently Added Salaries
Job TitleCompany  | Company | Start Date | Salary |
|---|---|---|---|
Camping World Quality Assurance Agent Quality Assurance Agent | Camping World Camping World | 01/14/2021 01/14/2021 | $33,39201/14/2021 $33,392 |
Robert Half Quality Assurance Agent Quality Assurance Agent | Robert Half Robert Half | 07/22/2020 07/22/2020 | $29,74007/22/2020 $29,740 |
Jobget Remote Assurance Agents Remote Assurance Agents | Jobget Jobget | 04/08/2020 04/08/2020 | $100,00004/08/2020 $100,000 |
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Top Colleges for Quality Assurance Agents
1. Western Carolina University
Cullowhee, NC • Public
2. University of Southern California
Los Angeles, CA • Private
3. San Diego State University
San Diego, CA • Public
4. Ball State University
Muncie, IN • Public
5. University of Pennsylvania
Philadelphia, PA • Private
6. New York University
New York, NY • Private
7. Bowling Green State University
Bowling Green, OH • Public
8. Georgetown University
Washington, DC • Private
9. Howard University
Washington, DC • Private
10. Northwestern University
Evanston, IL • Private
Top Skills For a Quality Assurance Agent
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.7% of quality assurance agents listed qa on their resume, but soft skills such as analytical skills and initiative are important as well.
- QA, 16.7%
- Customer Service, 14.3%
- Product Knowledge, 13.7%
- Outbound Calls, 12.3%
- Proper Procedures, 5.9%
- Other Skills, 37.1% See All Quality Assurance Agent Skills
How Do Quality Assurance Agent Rate Their Jobs?
Top Quality Assurance Agent Employers
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