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Quality assurance analyst jobs in Baton Rouge, LA

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  • QA Engineering Lead

    Meta 4.8company rating

    Quality assurance analyst job in Baton Rouge, LA

    Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page. **Required Skills:** QA Engineering Lead Responsibilities: 1. Develop test strategies for business critical projects to ensure product correctness before launch. 2. Oversee a team of in-house and offshore testers to conduct black box testing, as well as spearhead initiatives that influences engineering organizations to build a quality-driven culture. 3. Partner with engineering and infrastructure teams to leverage automation for scalable solutions to prevent regressions and ensure reliability of products. 4. Identify gaps and opportunities to improve quality. 5. Define and implement QA processes to optimize and scale testing within the product. 6. Establish and drive the adoption of quality metrics that help measure test effectiveness, efficiency, and overall quality of product. 7. Assess non-functional (e.g. i18n, i10n, a11y) product quality in collaboration with other quality focused teams and provide key insights to product team. 8. Telecommute from anywhere in the U.S. permitted. **Minimum Qualifications:** Minimum Qualifications: 9. Master's degree (or foreign degree equivalent) in Computer Engineering, Software Engineering, Electrical Engineering, Business Administration, Information Technology (IT) Management or related field and two years of work experience in the job offered or related role 10. Requires two years of experience in the following: 11. 1. Experience with planning, designing, executing tests and knowledge of performance and stress testing 12. 2. Experience implementing and maintaining quality test automation for both mobile and web applications 13. 3. Experience in Python, PHP, Java, C/C++ or equivalent coding language 14. 4. Knowledge of industry standard test automation tools & automation frameworks, AND 15. 5. Understanding of the role that data and metrics play in the quality space **Public Compensation:** $181,986/year to $215,160/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $182k-215.2k yearly 60d+ ago
  • QA Analyst

    eQ Brand 4.2company rating

    Quality assurance analyst job in Baton Rouge, LA

    · Utilizes discretion and independent judgement to identify, create and execute application functional and regression tests and test scenarios for validating requirements and user acceptance criteria. · Collaborate with developers and product development teams to create responsive and compelling user scenarios and corner cases. · · Develop test data, execute test scripts and analyze results for validity and clarity. · Develops, executes and maintains SQL queries/scripts and similar artifacts to validate completeness, integrity and accuracy of data. · Designs and develops automated solutions (scripts, functions, programs and processes) to increase the efficiency of testing processes. · Track, plan and coordinate the resolution of defects to ensure defect assignments are resolved within a timely manner. · Provides and manages Sprint QA task estimations within a scrum/agile team. · Controls and manages daily test activities. · Perform effective exploratory, functional and regression testing to identify issues/defects. · Documents, tracks and reports test results and issues/defects in a formal fashion. Analyzes these and recommends corrective action.
    $59k-78k yearly est. 60d+ ago
  • DO NOT APPLY RADD TEST RRR Excel 1

    Maximus 4.3company rating

    Quality assurance analyst job in Baton Rouge, LA

    Description & Requirements DO NOT APPLY RADD TEST RRR Excel 1 Essential Duties and Responsibilities: - Provides customer service for complex inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Uses computerized system for tracking, information gathering, troubleshooting, and recording consistent problem areas. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - Calls are non-routine and require deviation from standard screens, scripts, and procedures. - Handles situations which may require adaptation of response or extensive research according to customer response. - May handle escalated and unresolved calls from less experienced representatives. Minimum Requirements - High School diploma or equivalent with 12 months of customer service experience. - Must be fluent in English and specified secondary language. - May have additional training or education in area of specialization. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 1.00 Maximum Salary $ 1.00
    $43k-81k yearly est. Easy Apply 7d ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance analyst job in Baton Rouge, LA

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $58k-75k yearly est. 60d+ ago
  • TEST LA002 - Airline General Application

    Christian Brothers Automotive 3.4company rating

    Quality assurance analyst job in Baton Rouge, LA

    Christian Brothers Automotive Our mission is simple: To create an uncommonly great experience for customers in need of auto service and repair. Christian Brothers Automotive was founded in 1982 on the principles of honesty and integrity. These principles have taken our organization to over 300+ locations all across the country. We strive for excellence in service as the #1 Automotive Repair Franchise in the country. We have a great culture, a great mission, and a great time. We hope you'll consider joining us! The job description will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Qualifications The qualifications will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Additional Information All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer.
    $81k-106k yearly est. 60d+ ago
  • Quality Outcomes Analyst

    Fmolhs Career Portal

    Quality assurance analyst job in Baton Rouge, LA

    The Quality Outcomes Analyst 4 will have the responsibility to oversee quality activities and internal/external reporting analytics. This employee is responsible for analyzing and evaluating organizational data for quality assurance and external reporting activities and assisting management educational program development. This employee will also perform TJC and regulatory compliance activities as it pertains to PI and data analytics. Experience: 3 years or Masters Degree Education: Bachelor's degree in Business Administration, Management, Nursing, Economics, or related field Special Skills: Excellent analytical & critical thinking skills, interpersonal & human relations skills, oral & written communication skills, and good time management/prioritization skills, excellent computer skills, good organizational skills Team Directs and supports hospital departments, medical staff leaders and senior management to facilitate cross functional improvement efforts utilizing performance improvement methodologies, tools, and analytics. Works independently and effectively with stakeholders at all levels to analyze the purpose of their requests and provide suggestions so that resulting reports needs assessments is met. Assists in performing utilizations and quality improvements studies in accordance with OLOL and FMOLHS's policies and standards. Assist and consult with regard to staff development in the area of Quality, inquiring the provision, of training, education, and in services as needed to the staff. Subject matter expert in payer value based incentive programs and accompanying rules and regulations. Serve on OLOL Committees working with payers on quality parameters. Trains and mentors direct reports in analytics and reporting. Service Responsible for reporting outcomes to operational workgroups and physician leaders. Manages the portfolio of metrics for a performance measurement reporting tools for leadership and FMOLHS MPEC dashboard. Creates and develops metrics to monitor performance measurements and improvements. Adheres to organizational and department policies regarding tardiness, breaks, time clocks, use of PTO/EIT, and competing work on time. Provides leadership and acts as an advocate for the quality activities by providing as needed communication with physicians, providers, and staff through correspondences, in-services, personal conferences, etc. Observe, evaluate, and propose improvements in the current workflow's incorporating all disciplines of clinical practice, diversity and talents of available staff, evaluation of resources and needs for additional resources to improve workflow's to improve all aspects of patient care and to focus on patient care as it pertains to meeting quality initiatives and directives. Quality Collaborates with teams on performance excellence measures and assist with setting goals for improvement. Promotes the quality and efficiency of his/her own performance by remaining current with the latest trends in performance excellence through participation in job relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations. Releases information only after appropriate consent is obtained. Actively participate in the development, evaluation, and introduction of quality activities within OLOL. Oversee the quality initiatives of OLOL, providing proper professional oversight of these initiatives and interaction with the personnel thereof in accordance with applicable OLOL administrative and personnel policies, and applicable federal, state, and local laws and regulations. Stewardship Demonstrates selflessness by being supportive and cooperative with co workers in your department and throughout the organization. Knows, understands, and complies with applicable Federal and State laws and the FMOLHS Code of Conduct, including Cooperate Compliance policies and procedures, reporting requirements, appropriate lines of authority, Ethical and Religious Directives for Catholic Health Care Services, and all other regulatory agencies and accrediting bodies' requirements. Growth Develops and provides training programs on performance improvement tools and methodologies including data collection to support the programs. Responsible for attending mandatory education sessions. Assumes personal responsibility for ongoing continuing education and professional development. Lead OLOL in organizational quality activities, including, but not limited to, the development of policies, procedures, protocols and pathways that ensure quality measures are met, and development of future programs which will benefit and improve the quality of services delivered and the ability to capture these measures.
    $52k-68k yearly est. Auto-Apply 11d ago
  • Quality Outcomes Analyst

    Fmolhs

    Quality assurance analyst job in Baton Rouge, LA

    The Quality Outcomes Analyst 4 will have the responsibility to oversee quality activities and internal/external reporting analytics. This employee is responsible for analyzing and evaluating organizational data for quality assurance and external reporting activities and assisting management educational program development. This employee will also perform TJC and regulatory compliance activities as it pertains to PI and data analytics. Experience: 3 years or Masters Degree Education: Bachelor's degree in Business Administration, Management, Nursing, Economics, or related field Special Skills: Excellent analytical & critical thinking skills, interpersonal & human relations skills, oral & written communication skills, and good time management/prioritization skills, excellent computer skills, good organizational skills Team Directs and supports hospital departments, medical staff leaders and senior management to facilitate cross functional improvement efforts utilizing performance improvement methodologies, tools, and analytics. Works independently and effectively with stakeholders at all levels to analyze the purpose of their requests and provide suggestions so that resulting reports needs assessments is met. Assists in performing utilizations and quality improvements studies in accordance with OLOL and FMOLHS's policies and standards. Assist and consult with regard to staff development in the area of Quality, inquiring the provision, of training, education, and in services as needed to the staff. Subject matter expert in payer value based incentive programs and accompanying rules and regulations. Serve on OLOL Committees working with payers on quality parameters. Trains and mentors direct reports in analytics and reporting. Service Responsible for reporting outcomes to operational workgroups and physician leaders. Manages the portfolio of metrics for a performance measurement reporting tools for leadership and FMOLHS MPEC dashboard. Creates and develops metrics to monitor performance measurements and improvements. Adheres to organizational and department policies regarding tardiness, breaks, time clocks, use of PTO/EIT, and competing work on time. Provides leadership and acts as an advocate for the quality activities by providing as needed communication with physicians, providers, and staff through correspondences, in-services, personal conferences, etc. Observe, evaluate, and propose improvements in the current workflow's incorporating all disciplines of clinical practice, diversity and talents of available staff, evaluation of resources and needs for additional resources to improve workflow's to improve all aspects of patient care and to focus on patient care as it pertains to meeting quality initiatives and directives. Quality Collaborates with teams on performance excellence measures and assist with setting goals for improvement. Promotes the quality and efficiency of his/her own performance by remaining current with the latest trends in performance excellence through participation in job relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations. Releases information only after appropriate consent is obtained. Actively participate in the development, evaluation, and introduction of quality activities within OLOL. Oversee the quality initiatives of OLOL, providing proper professional oversight of these initiatives and interaction with the personnel thereof in accordance with applicable OLOL administrative and personnel policies, and applicable federal, state, and local laws and regulations. Stewardship Demonstrates selflessness by being supportive and cooperative with co workers in your department and throughout the organization. Knows, understands, and complies with applicable Federal and State laws and the FMOLHS Code of Conduct, including Cooperate Compliance policies and procedures, reporting requirements, appropriate lines of authority, Ethical and Religious Directives for Catholic Health Care Services, and all other regulatory agencies and accrediting bodies' requirements. Growth Develops and provides training programs on performance improvement tools and methodologies including data collection to support the programs. Responsible for attending mandatory education sessions. Assumes personal responsibility for ongoing continuing education and professional development. Lead OLOL in organizational quality activities, including, but not limited to, the development of policies, procedures, protocols and pathways that ensure quality measures are met, and development of future programs which will benefit and improve the quality of services delivered and the ability to capture these measures.
    $52k-68k yearly est. Auto-Apply 11d ago
  • Quality Outcomes Analyst

    Franciscan Missionaries of Our Lady University 4.0company rating

    Quality assurance analyst job in Baton Rouge, LA

    The Quality Outcomes Analyst 4 will have the responsibility to oversee quality activities and internal/external reporting analytics. This employee is responsible for analyzing and evaluating organizational data for quality assurance and external reporting activities and assisting management educational program development. This employee will also perform TJC and regulatory compliance activities as it pertains to PI and data analytics. Responsibilities Team * Directs and supports hospital departments, medical staff leaders and senior management to facilitate cross functional improvement efforts utilizing performance improvement methodologies, tools, and analytics. * Works independently and effectively with stakeholders at all levels to analyze the purpose of their requests and provide suggestions so that resulting reports needs assessments is met. * Assists in performing utilizations and quality improvements studies in accordance with OLOL and FMOLHS's policies and standards. * Assist and consult with regard to staff development in the area of Quality, inquiring the provision, of training, education, and in services as needed to the staff. * Subject matter expert in payer value based incentive programs and accompanying rules and regulations. * Serve on OLOL Committees working with payers on quality parameters. * Trains and mentors direct reports in analytics and reporting. Service * Responsible for reporting outcomes to operational workgroups and physician leaders. * Manages the portfolio of metrics for a performance measurement reporting tools for leadership and FMOLHS MPEC dashboard. * Creates and develops metrics to monitor performance measurements and improvements. * Adheres to organizational and department policies regarding tardiness, breaks, time clocks, use of PTO/EIT, and competing work on time. * Provides leadership and acts as an advocate for the quality activities by providing as needed communication with physicians, providers, and staff through correspondences, in-services, personal conferences, etc. * Observe, evaluate, and propose improvements in the current workflow's incorporating all disciplines of clinical practice, diversity and talents of available staff, evaluation of resources and needs for additional resources to improve workflow's to improve all aspects of patient care and to focus on patient care as it pertains to meeting quality initiatives and directives. Quality * Collaborates with teams on performance excellence measures and assist with setting goals for improvement. * Promotes the quality and efficiency of his/her own performance by remaining current with the latest trends in performance excellence through participation in job relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations. * Releases information only after appropriate consent is obtained. * Actively participate in the development, evaluation, and introduction of quality activities within OLOL. * Oversee the quality initiatives of OLOL, providing proper professional oversight of these initiatives and interaction with the personnel thereof in accordance with applicable OLOL administrative and personnel policies, and applicable federal, state, and local laws and regulations. Stewardship * Demonstrates selflessness by being supportive and cooperative with co workers in your department and throughout the organization. * Knows, understands, and complies with applicable Federal and State laws and the FMOLHS Code of Conduct, including Cooperate Compliance policies and procedures, reporting requirements, appropriate lines of authority, Ethical and Religious Directives for Catholic Health Care Services, and all other regulatory agencies and accrediting bodies' requirements. Growth * Develops and provides training programs on performance improvement tools and methodologies including data collection to support the programs. * Responsible for attending mandatory education sessions. * Assumes personal responsibility for ongoing continuing education and professional development. * Lead OLOL in organizational quality activities, including, but not limited to, the development of policies, procedures, protocols and pathways that ensure quality measures are met, and development of future programs which will benefit and improve the quality of services delivered and the ability to capture these measures. Qualifications Experience: 3 years or Masters Degree Education: Bachelor's degree in Business Administration, Management, Nursing, Economics, or related field Special Skills: Excellent analytical & critical thinking skills, interpersonal & human relations skills, oral & written communication skills, and good time management/prioritization skills, excellent computer skills, good organizational skills
    $50k-62k yearly est. 11d ago
  • QA Consultant

    Testingxperts 4.0company rating

    Quality assurance analyst job in Baton Rouge, LA

    Greetings for the day! My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations. Thanks & Regards, Suneetha. G *************** EXT 303 (O) *************** (F) Job Description Skill : QA Consultant Location : Baton Rouge - Louisiana Number of resources needed: - 3 Duration: 6 + months Detailed Must have a minimum of 3 years' experience with quality assurance testing and practice delivery to an enterprise wide audience to improvement data accuracy and risk management. Experience in MS SQL Server, Informatica DVO, Teradata and other database technologies required. Experience with end-to-end QA testing efforts associated with project work required. Must have understanding of common software development life cycles (waterfall, iterative, agile) and contemporary software quality assurance processes and automated tools. Must have demonstrated experience working with automated testing, performance, load and stress testing and other types of testing as it relates to data. Qualifications Graduates Additional Information All your information will be kept confidential according to EEO guidelines.
    $69k-94k yearly est. 6h ago
  • MSR Level 1

    Alliance Safety Council 4.4company rating

    Quality assurance analyst job in Gonzales, LA

    Job Details ASC Gonzales - Gonzales, LA Part Time NoneMSR Level 1 - PT Alliance Safety Council Member Service Representative Level I Job Title: Member Service Representative Level I Department: Member Services Reports To: Member Services Manager FLSA Status: Full-Time, Hourly Non Exempt Summary: Member Service Representatives support the Member Services Department by providing support and assistance with training on products offered by the organization to our clients. Supervisory Responsibilities: This position has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requires knowledge and understanding of English grammar, and basic computer skills. High school education or equivalent required including 1-3 years experience in the area of member services. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bilingual in Spanish a plus. Essential Functions: Be on time and at the assigned post every workday by assigned starting time. Turn on and log on all CBT lab computers to ensure proper operation. Turn on and log onto the database and e-mail. E-mail must be checked twice daily for updates and changes. Open ************** and *********************** Seat students according to CBT Lab Policy (CS-LAB-004). If a student is registered for courses through another Alliance Safety Council, go to the applicable website and schedule at this time. Monitor the Sterling queue and pass or fail the student's SSV as needed. Print cards for students that pass and instruct those that fail their options. Monitor students in the CBT lab to prevent cheating. Provide assistance as needed (according to the CBT Security Procedure). Prepare rooms for instructor-led class when necessary. The CBT lab is NEVER to be left unattended when there are students in the CBT lab. Two employees must be in the CBT lab at all times, according to the CBT Lab Security Policy (attached). Assist instructors when necessary. Assist member companies with issues involving registration or employee training. Assist at the front desk as necessary. The designated lab closer(s) should be prepared to stay until the last student is done testing or until at least 5:30 p.m. when necessary. Should a student still remain at 5:30 p.m. on a normal (no 3 rd BOP) business day, ask them to stop testing and reschedule for the following business day. The lab closer(s) is also responsible for making sure all card and ribbon stock is adequate for the following business day. Close CBT lab according to CBT Lab Policy at the end of the day (CS-LAB-007). Clean work areas daily. Troubleshoot IT issues. Responsible for greeting, in a professional manner, students that are scheduled to receive computer-based training (CBT). Non-Essential Functions: Other duties/tasks as may be assigned. Qualifications OTHER QUALIFICATIONS: Computer Skills: Must be able to learn how to correctly select courses while using the Alliance Safety Council computer systems and databases. Other Skills and Abilities: Must be dependable, able to communicate well with others, and act in a professional manner. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of a CSR Level 1, the employee must be able to stand for extended periods of time, be able to regularly walk, climb, balance, stoop and kneel and must occasionally lift and/or move up to 25 pounds Work Schedule: Monday Saturday, days and times vary depending on office schedule. Occasionally one Saturday a quarter for training and development is required. Overtime may be required.
    $70k-99k yearly est. 12d ago
  • Business Analyst - JD Edwards ERP System

    Aptim 4.6company rating

    Quality assurance analyst job in Baton Rouge, LA

    We are seeking a talented Business Analyst with strong JD Edwards ERP experience to play a pivotal role in optimizing our business processes and supporting mission-critical operations. This is your chance to work across departments, bridge the gap between business needs and technical solutions, and directly impact our efficiency, compliance, and growth. In this role, you will be the go-to expert for JD Edwards ERP, partnering with stakeholders across finance, contracts, and operations. Your work will focus on understanding business needs, enhancing ERP functionality, and ensuring accuracy and compliance in areas such as contract/service billing and government accounting. Key Responsibilities/Accountabilities: Gathering and documenting business requirements from stakeholders. Analyzing and mapping business processes to identify areas for improvement. Collaborating with IT and development teams to implement system changes and enhancements. Supporting finance teams with government accounting processes, including indirect rates and compliance. Providing training and ongoing support to end-users. Conducting regular system audits to maintain data integrity. Documenting system processes and changes. Assisting in testing and validating updates and new features. Basic Qualifications: Bachelor's degree in business administration, IT, or related field. 5+ years of Business Analyst experience, ideally with JD Edwards ERP. Strong understanding of ERP systems and business workflows. Excellent analytical, problem-solving, and communication skills. Proficiency with Microsoft Office Suite and related tools. Experience with contract/service billing and government billing systems (e.g., Deltek Costpoint, JD Edwards). Familiarity with indirect rates (pools and bases) and indirect rate development. Ability to manage multiple priorities independently and collaboratively. Preferred Skills: Experience with JD Edward EnterpriseOne. Knowledge of SQL and database management. Familiarity with system integration and data migration. Certification in Business Analysis or a related field. Experience with Power BI to create reports. ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $90K to $120K per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits Aptim Corp, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. Life insurance Short-term and long-term disability insurance Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 2025 401(k) Plan Features (makeityoursource.com) APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better #LI-Remote #LI-BS1
    $90k-120k yearly 1d ago
  • Quality Outcomes Analyst

    Our Lady of The Lake Regional Medical Center 4.6company rating

    Quality assurance analyst job in Baton Rouge, LA

    The Quality Outcomes Analyst 4 will have the responsibility to oversee quality activities and internal/external reporting analytics. This employee is responsible for analyzing and evaluating organizational data for quality assurance and external reporting activities and assisting management educational program development. This employee will also perform TJC and regulatory compliance activities as it pertains to PI and data analytics. Team * Directs and supports hospital departments, medical staff leaders and senior management to facilitate cross functional improvement efforts utilizing performance improvement methodologies, tools, and analytics. * Works independently and effectively with stakeholders at all levels to analyze the purpose of their requests and provide suggestions so that resulting reports needs assessments is met. * Assists in performing utilizations and quality improvements studies in accordance with OLOL and FMOLHS's policies and standards. * Assist and consult with regard to staff development in the area of Quality, inquiring the provision, of training, education, and in services as needed to the staff. * Subject matter expert in payer value based incentive programs and accompanying rules and regulations. * Serve on OLOL Committees working with payers on quality parameters. * Trains and mentors direct reports in analytics and reporting. Service * Responsible for reporting outcomes to operational workgroups and physician leaders. * Manages the portfolio of metrics for a performance measurement reporting tools for leadership and FMOLHS MPEC dashboard. * Creates and develops metrics to monitor performance measurements and improvements. * Adheres to organizational and department policies regarding tardiness, breaks, time clocks, use of PTO/EIT, and competing work on time. * Provides leadership and acts as an advocate for the quality activities by providing as needed communication with physicians, providers, and staff through correspondences, in-services, personal conferences, etc. * Observe, evaluate, and propose improvements in the current workflow's incorporating all disciplines of clinical practice, diversity and talents of available staff, evaluation of resources and needs for additional resources to improve workflow's to improve all aspects of patient care and to focus on patient care as it pertains to meeting quality initiatives and directives. Quality * Collaborates with teams on performance excellence measures and assist with setting goals for improvement. * Promotes the quality and efficiency of his/her own performance by remaining current with the latest trends in performance excellence through participation in job relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations. * Releases information only after appropriate consent is obtained. * Actively participate in the development, evaluation, and introduction of quality activities within OLOL. * Oversee the quality initiatives of OLOL, providing proper professional oversight of these initiatives and interaction with the personnel thereof in accordance with applicable OLOL administrative and personnel policies, and applicable federal, state, and local laws and regulations. Stewardship * Demonstrates selflessness by being supportive and cooperative with co workers in your department and throughout the organization. * Knows, understands, and complies with applicable Federal and State laws and the FMOLHS Code of Conduct, including Cooperate Compliance policies and procedures, reporting requirements, appropriate lines of authority, Ethical and Religious Directives for Catholic Health Care Services, and all other regulatory agencies and accrediting bodies' requirements. Growth * Develops and provides training programs on performance improvement tools and methodologies including data collection to support the programs. * Responsible for attending mandatory education sessions. * Assumes personal responsibility for ongoing continuing education and professional development. * Lead OLOL in organizational quality activities, including, but not limited to, the development of policies, procedures, protocols and pathways that ensure quality measures are met, and development of future programs which will benefit and improve the quality of services delivered and the ability to capture these measures. Experience: 3 years or Masters Degree Education: Bachelor's degree in Business Administration, Management, Nursing, Economics, or related field Special Skills: Excellent analytical & critical thinking skills, interpersonal & human relations skills, oral & written communication skills, and good time management/prioritization skills, excellent computer skills, good organizational skills
    $42k-53k yearly est. Auto-Apply 10d ago
  • Specialist, Continuous Improvement & Quality Assurance -Gas Operations

    Delta Utilities Services

    Quality assurance analyst job in Baton Rouge, LA

    JOB SUMMARY/PURPOSE The Specialist, Continuous Improvement & Quality Assurance is responsible for leading and reporting on aspects of programs within Gas Operations. There are two major focus areas that a Specialist can be assigned: field presence and/or data and analytics. This is a high-impact role with companywide responsibilities and travel requirements ranging from 25-50%. **Please Note: This position can reside in Pearl Mississippi, Oxford, Mississippi, Shreveport Louisiana OR Lake Charles, Louisiana. ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS Measures and monitors conformance through audits of compliance with programs, procedures, and pipeline safety requirements programs. Compile data for interpretation of the findings and lessons learned for dissemination across the affected stakeholders to maximize system safety that mitigate risks associated with pipeline safety. Observe work being performed related to the compliance and operational needs. Confirm compliance with jobsite pipeline safety procedures and perform quality assurance reviews of records associated with pipeline installation, operations, and maintenance. Supports Delta Utilities with the execution of assigned PSMS and QA Programs. Creates and maintains open dialogues with departments, requests information and responds by providing suggestions, alternatives and assistance. Understanding and knowledge of requirements of Pipeline Safety and Compliance Programs include areas such as Damage Prevention Plan, Public Awareness Plan, DOT Drug and Alcohol, Operator Qualifications and other assigned areas. Gathers necessary inputs from the field supporting organizations, compiling and managing the associated data, analyzing the data for requested areas as well as for trends, supporting and monitoring of workgroup workload such as electronic locate ticket system data. Performs data gathering test plans, including field studies. Facilitates quality assurance and continuous improvement efforts in field work. Analyzes and thinks critically about content of documents and alignment of da-ta. Completes data review with attention to detail including accuracy and consistency. Receives, interprets, and presents data and recommendations for actions at all levels from craft employees to leadership. Communicate information to company personnel at all levels, from onsite crews to management teams. Coordinates efforts to improve performance across multiple regions. Monitors progress on key aspects of QA/ PSMS requests from departments. Coordinates actions across the business units through peer groups to drive improvement for Gas Operations. Lead and/or participate in internal and external special project teams with the purpose of continuous improvement. MINIMUM REQUIREMENTS Minimum education required of the position Highschool Diploma or GED required Minimum experience required of the position 5+ years in Gas Operations and 3+ years in Compliance Programs, experience may run concurrently Minimum knowledge, skills and abilities preferred of the position Thorough understanding of applicable PHMSA regulations and industry guidelines. Experience working within Safety and Compliance Program Areas (i.e. Damage Prevention, Public Awareness, etc.). Ability to observe and engage with employees, leadership and contract partners. Investigation/RCA with tools such as TapRoot, Cause Mapping, Fishbone, Five Whys, etc. Skilled in analyzing and interpreting data to identify trends utilizing tools such as Microsoft Excel, Microsoft PowerBI, etc. Ability to interact with customers and members of the public in a pleasant and tact-ful manner. Ability to manage multiple activities and changing priorities. Strong oral and written communication skills Excellent organizational skills. Ability to work irregular hours and out of town assignments as required. Any certificates, licenses, etc. required for the position Must possess a valid, non-expired Driver's License. Physical Requirements Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects. Working Conditions The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize and analyze are required. Able to work regular hours, with occasional overtime. About Delta Utilities Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States. Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025. Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers. Learn more at *************************** Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law. #LI-TM1
    $41k-71k yearly est. 60d+ ago
  • Mortgage Business Analyst

    Solomonedwards 4.5company rating

    Quality assurance analyst job in Baton Rouge, LA

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Mortgage Business Analyst for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will provide support in managing a broad variety of departmental operations including special projects, strategic planning processes and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. As the Mortgage Business Analyst, you will develop interim automated solutions to assist various departments, create exception reporting, and automate routines in addition to various other department-related activities. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets. - Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations. - Assist business units with developing interim business tools to facilitate an increased level of efficiency. - Support the Operations team with data analysis and problem-solving. - Draft policies and procedures for the different department roles and responsibilities. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Bachelor's degree in business administration or related field required. - Financial Services and, if possible, mortgage industry experience preferred. Skills and Job-Specific Competencies: - Highly proficient in Excel, Word, and PowerPoint. - Must possess superior analytical skills. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141861 ### Place of Work On-site ### Requisition ID 141861 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • BLS Laboratory Quality Assurance Specialist

    University of New Orleans 4.2company rating

    Quality assurance analyst job in Baton Rouge, LA

    Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department OPH-Bureau of Lab ServicesJob SummaryJob Description Oversees all aspects of quality assurance and compliance with applicable regulations and standards for pre-analytical, analytical, and post-analytical processes, which includes internal audits; interactions with laboratory testing personnel, supervisors, and managers. Provides written reports of all audits, including deficiencies/findings and recommendations, to responsible parties within 30 days of completing the audit, unless extenuating circumstances arise. Revises, reviews, and/or approvals laboratory policies, procedures, quality assurance manuals, and other documentation. Verifies that required employee qualifications, initial demonstration of competence, and ongoing training/competency are completed and recorded. Reviews and/or approves verification/validation of new test methods. Prepares for, facilitates, and responds to on-site audits for agencies certifying or accrediting testing performed by the Office of Public Health (OPH) Bureau of Lab Services (BLS) or public health unit laboratories. Reports any deviations from approved protocols to supervisors, management, and leadership. Institutes and monitors corrective actions (e.g. developing new or implementing changes processes/procedures) in collaboration with laboratory supervisors, managers, safety officer and laboratory directors. Oversees the OPH BLS or public health unit laboratories compliance and document control system(s), ensuring document control of all documents is established, maintained, and ensuring accessibility of current revisions/versions of all necessary documents. Provides basic training and continuing education to laboratory staff and submitters statewide regarding issues that affect specimen testing, transport and result reporting. Participates in meetings related to compliance and/or quality assurance issues. Coordinates with laboratory managers and supervisors to ensure that all proficiency testing is performed in compliance with applicable regulations and standards. Maintains compliance with federal and state laws and regulations and ensures the retention and protection of laboratory data at all times. Maintains awareness and understanding of laboratory safety and security including following good chemical hygiene practices when handling samples and chemical reagents. Reports unsafe conditions to the laboratory supervisor. Other tasks as assigned. QUALIFICATIONS REQUIRED: Bachelor's degree. Minimum 3 years professional experience working in a biological laboratory, chemical laboratory or environmental laboratory. Minimum 1 year professional experience with laboratory quality assurance. Must have a valid Clinical Laboratory Scientist Generalist (CLS-G) or Clinical Laboratory Scientist (CLC-S) license issued by the Louisiana State Board of Medical Examiners. Excellent analytical and critical thinking skills; effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum 4 years professional experience working in a biological laboratory, chemical laboratory or environmental laboratory. Minimum 2 years professional experience with laboratory quality assurance. Minimum 2 years professional experience working within a public health care setting. Relevant industry certifications. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
    $56k-67k yearly est. Auto-Apply 60d+ ago
  • SAP Software Engineer - Data Conversions, Data Quality, and Reporting

    Cardinal Health 4.4company rating

    Quality assurance analyst job in Baton Rouge, LA

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP. + Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions. + Develop and maintain technical specifications, data mapping documents, and transformation rules. + Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems. + Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP. + Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration. + Define and monitor data quality metrics and key performance indicators (KPIs). + Work with business data stewards to correct data quality issues and promote data governance policies and standards. + Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori. + Translate business needs into technical specifications for reports and ad-hoc queries. + Optimize report performance and data extraction processes for efficiency. + Provide support and training to end-users on reporting tools to enable data-driven decision-making **_Qualifications_** + Bachelor's Degree in related field preferred or equivalent work experience preferred + Proven experience in SAP Data Conversions, migrations and ETL processes. + Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud + Strong knowledge of SQL, data modelling and database concepts + Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes). + Excellent analytical, problem solving and communication skills + Ability to work both independently and collaboratively with cross-functional teams **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 37d ago
  • Entry Level Software Tester/Support Engineer

    365 Labs

    Quality assurance analyst job in Baton Rouge, LA

    Job Description Please read the following requirements carefully before submitting an application 365Labs builds State-of-the-Art systems for Public Safety, and we are looking for a QA Engineer to join our Products team. The QA Engineer will create tests, run test cycles, discover bugs and continuously work towards making our product better. Additionally he/she may be require users with their support issues. Prospective candidates must be domiciled within a 30 mile radius of the 365Labs Baton Rouge Campus. If your application shows a Non Louisiana phone number or address, Please write a cover letter if you intend to move to Baton Rouge. In absence of the cover letter, the resume will be automatically rejected. An ideal candidate would be someone who loves to learn, takes pride in delivering a quality product and likes to move fast. In the beginning Manual Testing would be OK, however We strive to have as much automation as possible in our QA process, and so candidates would be expected to learn to code and automate the testing process. The interview process will involve creating test cases for some mock scenarios and basic programming skills. Duties: • Create test cases and keep an up to date list of test cases for the application. • Execute test cases for planned releases and perform ad-hoc testing as necessary. • Automate test cases using C# to continuously become more efficient with the testing process. • Act as the first level of escalation for support issues... Knowledge of Azure DevOps and/or C# will be a plus Salary: $15+/Hr Role: Software Tester Employment Type: Temp/Permanent Job, Full Time/Part Time
    $15 hourly 28d ago
  • QA Consultant

    Testingxperts 4.0company rating

    Quality assurance analyst job in Baton Rouge, LA

    Greetings for the day! My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations. Thanks & Regards, Suneetha. G *************** EXT 303 (O) *************** (F) Job Description Skill : QA Consultant Location : Baton Rouge - Louisiana Number of resources needed: - 3 Duration: 6 + months Detailed Must have a minimum of 3 years' experience with quality assurance testing and practice delivery to an enterprise wide audience to improvement data accuracy and risk management. Experience in MS SQL Server, Informatica DVO, Teradata and other database technologies required. Experience with end-to-end QA testing efforts associated with project work required. Must have understanding of common software development life cycles (waterfall, iterative, agile) and contemporary software quality assurance processes and automated tools. Must have demonstrated experience working with automated testing, performance, load and stress testing and other types of testing as it relates to data. Qualifications Graduates Additional Information All your information will be kept confidential according to EEO guidelines.
    $69k-94k yearly est. 60d+ ago
  • Business Analyst

    Aptim 4.6company rating

    Quality assurance analyst job in Baton Rouge, LA

    We are seeking a talented Business Analyst with strong CMMS experience to play a pivotal role in optimizing our business processes and supporting mission-critical operations. This is your chance to work across departments, bridge the gap between business needs and technical solutions, and directly impact our efficiency, compliance, and growth. In this role, you will be the go-to expert for projects requiring inventory tracking, work order management and reporting. Your work will focus on partnering with stakeholders across multiple business lines, understanding project needs, implementations, and maintaining and enhancing product functionality. Key Responsibilities/Accountabilities: * Serve as the primary IT point of contact for the CMMS domain supporting field projects. * Elicit, document, and prioritize business and functional requirements for CMMS enhancements, new implementations, and integrations. * Support integrations between CMMS and other enterprise systems (e.g., ERP, HR, HSE, data platforms) * Analyzing, mapping project processes and collaborating with IT to identify implementation strategies and enhancements. * Design solutions that align with CMMS best practices, company standards, and project constraints. * Providing training and ongoing support to end-users. * Conducting regular system audits to maintain data integrity. * Assisting in testing and validating updates and new features. * Documenting system processes and changes. * Work with infrastructure/DBA teams on performance, patching, upgrades, and environment management (DEV/TEST/PROD) Basic Qualifications: * Working experience with Maintenance Connection or other CMMS applications and understanding of asset management, work order management, and preventive maintenance activities * Knowledge of APIs, SQL and database management. * Familiarity with system integration and data migration activities. * Experience with analyzing data and creating Power BI reports. * Working knowledge of Project Management methodologies, such as Agile or Waterfall. * Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. * Certification or 3 - 5+ years of Business Analyst experience, or a related field. * Excellent analytical, problem-solving, and communication skills. * Proficiency with Microsoft Office Suite and related tools. * Ability to manage multiple priorities independently and collaboratively. ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: * Work that is worthy of your time and talent * Respect and flexibility to live a full life at work and at home * Dogged determination to deliver for our clients and communities * A voice in making our company better * Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $90,000 to $120,000 per year. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits Aptim Corp is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ * Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. * Life insurance * Short-term and long-term disability insurance * Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) * 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: * APTIM 2025 401(k) Plan Features (makeityoursource.com) * APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better
    $90k-120k yearly 13d ago
  • Entry Level Software Tester/Support Engineer

    365 Labs

    Quality assurance analyst job in Baton Rouge, LA

    Please read the following requirements carefully before submitting an application 365Labs builds State-of-the-Art systems for Public Safety, and we are looking for a QA Engineer to join our Products team. The QA Engineer will create tests, run test cycles, discover bugs and continuously work towards making our product better. Additionally he/she may be require users with their support issues. Prospective candidates must be domiciled within a 30 mile radius of the 365Labs Baton Rouge Campus. If your application shows a Non Louisiana phone number or address, Please write a cover letter if you intend to move to Baton Rouge. In absence of the cover letter, the resume will be automatically rejected. An ideal candidate would be someone who loves to learn, takes pride in delivering a quality product and likes to move fast. In the beginning Manual Testing would be OK, however We strive to have as much automation as possible in our QA process, and so candidates would be expected to learn to code and automate the testing process. The interview process will involve creating test cases for some mock scenarios and basic programming skills. Duties: • Create test cases and keep an up to date list of test cases for the application. • Execute test cases for planned releases and perform ad-hoc testing as necessary. • Automate test cases using C# to continuously become more efficient with the testing process. • Act as the first level of escalation for support issues... Knowledge of Azure DevOps and/or C# will be a plus Salary: $15+/Hr Role: Software Tester Employment Type: Temp/Permanent Job, Full Time/Part Time
    $15 hourly Auto-Apply 60d+ ago

Learn more about quality assurance analyst jobs

How much does a quality assurance analyst earn in Baton Rouge, LA?

The average quality assurance analyst in Baton Rouge, LA earns between $52,000 and $85,000 annually. This compares to the national average quality assurance analyst range of $57,000 to $93,000.

Average quality assurance analyst salary in Baton Rouge, LA

$66,000

What are the biggest employers of Quality Assurance Analysts in Baton Rouge, LA?

The biggest employers of Quality Assurance Analysts in Baton Rouge, LA are:
  1. Coinbase
  2. Eq
  3. Nelnet
  4. Oracle
  5. ASM Research, An Accenture Federal Services Company
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