Quality assurance analyst jobs in Battle Creek, MI

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page. **Required Skills:** QA Engineering Lead Responsibilities: 1. Develop test strategies for business critical projects to ensure product correctness before launch. 2. Oversee a team of in-house and offshore testers to conduct black box testing, as well as spearhead initiatives that influences engineering organizations to build a quality-driven culture. 3. Partner with engineering and infrastructure teams to leverage automation for scalable solutions to prevent regressions and ensure reliability of products. 4. Identify gaps and opportunities to improve quality. 5. Define and implement QA processes to optimize and scale testing within the product. 6. Establish and drive the adoption of quality metrics that help measure test effectiveness, efficiency, and overall quality of product. 7. Assess non-functional (e.g. i18n, i10n, a11y) product quality in collaboration with other quality focused teams and provide key insights to product team. 8. Telecommute from anywhere in the U.S. permitted. **Minimum Qualifications:** Minimum Qualifications: 9. Master's degree (or foreign degree equivalent) in Computer Engineering, Software Engineering, Electrical Engineering, Business Administration, Information Technology (IT) Management or related field and two years of work experience in the job offered or related role 10. Requires two years of experience in the following: 11. 1. Experience with planning, designing, executing tests and knowledge of performance and stress testing 12. 2. Experience implementing and maintaining quality test automation for both mobile and web applications 13. 3. Experience in Python, PHP, Java, C/C++ or equivalent coding language 14. 4. Knowledge of industry standard test automation tools & automation frameworks, AND 15. 5. Understanding of the role that data and metrics play in the quality space **Public Compensation:** $181,986/year to $215,160/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Clarify requirements with business client. Create, communicate, and document acceptance criteria. Maintain consistent QA process for a team, iteratively updating as necessary. Develop and implement test plans. Support, review, and confirm QA team's work. Qualifications Skill: Seven Years experience with Below SKills Microsoft SQL Server / T-SQL direct hands-on experience with ad hoc query programs Data analysis, data verification, and problem-solving abilities Ability to communicate test progress, test results, and other relevant information to project stakeholders and management Strong knowledge of system testing best practices and methodologies Proficiency with all MS Office and Visio applications Knowledge of the Software Development Lifecycle and related methodologies (e.g. CMMI, Agile, or other industry standard) Direct experience in overseeing the design, development, and implementation of quality assurance standards for software testing Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

Job Description Description/Comment: Develops and implements methods and procedures for process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed. Designs and installs sophisticated testing equipment and performs product testing and analysis to maintain quality levels and minimize defects and failure rates, including validation. Analyzes reports and defective products to determine trends and recommend corrective actions. Collaborates with supplier representatives on quality problems, ensures that effective corrective actions are implemented and contributes to supplier quality improvement programs. PPAP experience is preferred. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision. Roles typically require a university degree or an extensive amount of practical knowledge gained through experience. Job requires an understanding and application of procedures and concepts of own discipline. The job requires the ability to make judgements based on practice and previous experience. This job typically requires a degree or equivalent and experience is required.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Title: IVR QA Analyst/SA6 Locations: Dimondale, MI Postion Type: Contract Duration: 6 + Months Description: IVR Test Analyst Years of Experience: 3 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact center testing. Experience leading projects to completion. Candidate MUST possess excellent communication skills and be a self starter. Job Description: The IVR Test Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test cases, conditions and scripts, creating and managing test data, test execution and defect management processes. The Test Analyst is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts meet strenuous standards. Daily tasks for the Test Analyst may include: Communicate and interact with the business planning and development teams during the requirements development process Create scenarios to meet the validation of acceptance criteria of customer requirements. Performing all system test related activities in support of the business requirements for the provision of new and updated systems. Performing smoke, functional, end to end and integration testing Attend meetings comprising business and/or technical representatives to cover test-dependent activities such as requirement verification and prioritization, test scenario identification and general test schedule matters. Ensure that test scenarios and scripts are prepared utilizing standard templates and adheres to quality standards and guidelines Ensure complete scope of test coverage Create, execute and ensure test results are accurate for assigned work products Participate in defect management activities through identifying, logging and re-testing Support and assist business users regarding the test planning, testing activity, and test results analysis for UAT. Ensure that tasks are completed on time and within budget Escalate issues and risks early and appropriately to test lead Support other test team members and associated IT and Business resources as appropriate to the implementation of testing related activities. Carry out other tasks as needed Qualifications Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good testing practices Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing Proficiency in ID'ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA's Must have previous IVR and interface testing experience, including skills based routing testing. Bachelors Degree in IT, or Business - required Excel and Rational Experience QA Certification Excellent written and verbal communication skills Additional Information All your information will be kept confidential according to EEO guidelines.

**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Job** **Title:** SAP Test Lead **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** 6 months - Potentially Renewable The SAP Test Lead role offers a unique opportunity to drive critical testing initiatives within SAP implementation and enhancement projects. As an independent contractor, the Test Lead will be responsible for ensuring the quality, reliability, and performance of SAP applications by defining and executing robust testing strategies. This role requires a combination of technical expertise in SAP, strong leadership capabilities, and experience in various testing methodologies and frameworks. The SAP Test Lead will collaborate with cross-functional teams, including business stakeholders, developers, and project managers, to deliver high-quality SAP solutions while mitigating risks and ensuring seamless integration with business processes. This position is well-suited for seasoned professionals who thrive in dynamic project-based environments and can deliver exceptional results with minimal supervision. **Responsibilities** **Key Responsibilities:** + Test Planning & Strategy: Define the overall test scope, objectives, and approach for project/engagement. Develop detailed test plans, schedules, and deliverables for all testing phases (e.g., SIT, UAT, performance, regression). + Environment & Data Management: Ensure the readiness of test environments and manage test data for various testing phases. + Team Leadership & Management: Lead, mentor, and motivate the testing team, assigning tasks, monitoring progress, and providing regular feedback and guidance. + Test Case Development & Execution: Oversee the design and development of comprehensive test scenarios and test cases that cover all functional and non-functional requirements. Ensure test execution follows the established plan. + Defect Management: Track, document, and manage defects using a bug tracking system. Liaise with developers and other stakeholders to ensure timely resolution and retesting of issues. + Reporting & Communication: Prepare and present regular status reports, quality metrics, and test results to project managers, senior management, and clients. Facilitate communication between testing, development, and business teams. + Risk Management: Identify potential project risks, develop mitigation strategies, and prioritize testing activities based on risk and business impact. **Qualifications** **Required Skills & Qualifications:** + **Experience** : + Experience in at least one full lifecycle SAP implementation project (e.g., S/4HANA, ECC). + Experience working in Agile, Waterfall, and hybrid methodologies. + **Technical Knowledge** : + Understanding of core SAP modules and end-to-end business processes. Understanding of SAP EAM module will be a plus. + Proficiency with test management and defect tracking tools (e.g., Microsoft Azure, JIRA, HP ALM, SAP Solution Manager). + Hands-on experience with performance testing frameworks/tools. + **Soft Skills** : + Excellent leadership, communication, and stakeholder management skills. + Strong analytical, problem-solving, and decision-making abilities. + Strong organizational and project management skills. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ _Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._ **Pay Range** USD $55.00 - USD $65.00 /Hr. Submit a Referral (************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _2025-3043_ **Category** _Information Technology_ **Position Type** _Independent Contractor_ **Remote** _Yes_ **Clearance Required** _None_

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. You will be a part of the Compliance Operations Quality Assurance team, which is responsible for conducting Quality Assurance audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops. *What you'll be doing:* * Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines. * Proactively seek opportunities to tackle challenging and impactful assignments * Assist on 2LoD reviews and provide timely responses to findings * Lead calibrations & office hours supporting other QA analysts * Conduct root cause analysis on thematic issues * Identify procedural gaps or inconsistencies and provide proposed solutions * Conduct training of new QA and QC joiners along with validating their practice cases * Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows. * Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards * Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution * Support agents in addressing their queries on complex procedural requirements * Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges. * Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios *What we look for in you:* * 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator * Working knowledge of BSA/AML laws, regulations, and rules for financial services/products * ACAMS or equivalent AML qualification * Experience in assisting, developing, and producing metrics and reporting * Strong written/verbal communication, critical thinking, and problem-solving skills * Highly-motivated, analytical, organized, innovative, and adaptive * Multi-tasking ability, team-oriented, and a self-starter * Proven ability to work collaboratively with global partners in other functional units * Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary * Ability to work with limited direction from management when situations occur * Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets *Nice to haves:* * ACAMS certification or equivalent AML certification * Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. * Experience in project management or analytics or quality assurance. * Advanced degree in business, finance or legal * Advanced understanding of Google apps, JIRA and Salesforce Service Cloud PID: P71705 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $99,365-$116,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients. Job Description• At least 10 years experience with conducting testing on COBOL and GENX Programs. • 10 Years experience certifying scripts & using automated tools. • Experience with data analysis • Experience testing .Net systems Additional InformationThanks & Regards... Manas Talent Acquisition Executive Tel : ************ Ext:299 Direct : ************

Role Description: * Must have: Hands on Test Complete scripting development * At least 4-5 years of experience Responsibilities * Execute automated test cases and analyze results. * Participate in test planning, test case design, and test case reviews. * Identify, document, and track bugs using bug tracking tools. * Collaborate with the development and QA teams to improve overall product quality. * Maintain and update existing automated test scripts. * Ensure compliance with software development processes and methodologies. Qualifications * Bachelor's degree in computer science, Information Technology, or a related field. * Strong understanding of software development and QA methodologies. * Excellent problem-solving skills and attention to detail. Effective communication skills with the ability to work collaboratively Job Location : Lansing, Michigan, United States Latest Digital Insights BLOG Scaling Innovation with Lab as a Service: Turning Digital Transformation into Enterprise Value Innovation is no longer a long-horizon concept. It is a… Success Story A Leading Automotive SaaS Provider Revolutionizes Identity Management with… Apexon Enhances User Satisfaction 40% Increased System Resilience… Videos Transforming Patient Support Programs with Apexon… Discover how Apexon empowers life sciences firms to… White Papers The Future of BFSI: Generative AI… Building A Roadmap To Success Blog Beyond Testing: Engineering Resilient Systems with Hardware, Software… In today's hyper-connected digital world, true resilience requires more than… Services TAKE THE DEVOPS SELF-ASSESSMENT How can we help you? Please enable JavaScript in your browser to complete this form. Please enable JavaScript in your browser to complete this form. Multiple Choice * * Artificial Intelligence * Data & Analytics * Digital Engineering * Experience Name * First Last Business Email * Direct Phone Number Question or Message * Custom Captcha * = Checkboxes * privacy policy and terms and conditions)" aria-errormessage="wpforms-24789-field_29_1-error" checked='checked'>By checking this box, I agree to receive SMS messages about [Message Type] from Apexon at the phone number provided above. The SMS frequency may vary. Data rates may apply. Text HELP to ************** for assistance. Reply STOP to opt out of receiving SMS messages (privacy policy and terms and conditions) Lead Source *Lead SourceSearch - Organic Submit *************** Collapse All Quick Links Artificial Intelligence Agentic AI Generative AI Advanced Analytics, AI/ML Intelligent Automation Data & Analytics RegTech Data Visualization Microsoft Fabric Data Management & Governance Data Strategy Managed Data Services Data Engineering Digital Engineering Cloud Native Platform Engineering * Cloud Strategy * Cloud Migration * Cloud Enablement * Cloud-Native Development * Application Modernization * Site Reliability Engineering * DevOps * Chaos Engineering Application Development * Custom Application Development * Low-code/No-code Development * Interactive Experiences IoT Development * Connected Medical Devices Quality Engineering * Test Automation * Functional Testing * Performance Testing * Regression Testing * Security Testing * Intelligent Testing & Automation for Salesforce * Compatibility Testing * Selenium-Based Test Automation * IoT Testing * Wearable Testing * Visual Testing * Intelligent Testing * Service Virtualization Experience UI/UX * UX Workshops * UI/UX Design * UX Research-as-a-Service Digital Commerce * Ecommerce Enablement * Digital Experience * Managed Services Salesforce Customer Experience Employee Experience Enterprise Service Management Apexon, Copyright 2025. All rights reserved. * * * * * * SitemapGlossaryPrivacy PolicyTerms & Conditions

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Provides project support with current Good Manufacturing Practices to clinical supply packaging operations. Provides guidance on procedures and training necessary to be in complete compliance with current GMPs. Additional Information All your information will be kept confidential according to EEO guidelines.

Within the Quality Assurance function, the Quality Analyst will help in implementation/enhancement of manual and regression test plans. This role is responsible for the creation, execution, and maintenance of test scripts (using HP tools set) to ensure quality standards are achieved. This position also works in collaboration with Story team/technical testers to understand how changes in the software product affects maintenance of test scripts. This role helps product implementation team in meeting the quality objectives and making continuous improvements to maximize testing coverage and reduce testing cycle time. Experience: * Proven experience in documenting various test cases using tools like HP Quality Center, Atlassian * Proven experience in manual testing for web applications (frontend and backend), Web services, various other GUI applications (Mainframe, Java, etc..) and middleware's * Proven experience in design, development and maintenance of any smoke, functional, and regression test suits to ensure application code is functioning as designed. * Experience in Agile development methodologies preferable * Experience in P&C insurance domain , Guidewire product suite will Qualifications like HP Quality Center, Atlassian Additional Information Multiple Openings

will work as a contract resource for the State of Michigan - Department of Technology, Management and Budget (DTMB) supporting the Michigan Department of Health and Human Services (MDHHS). This resource will be a part of the Michigan Department of Health and Human Services Accounts Receivable and Collections (MDHHS ARC) Project. The resource will act as a software test analyst, with duties including designing and executing manual and automated test cases, generating and documenting test plans and strategies, generating testing reports and metrics, API testing, and ADA Compliance testing. Requirements Must Have senior level (5+ years) experience and proficiency in the following: Testing & Quality Assurance Skills • Designing and executing manual and automated test cases. • Understanding of software testing methodologies and quality assurance processes (Quality Assurance, User Acceptance, System Integration, Accessibility, Performance, Regression, Post Deployment Validation, Data Conversion). • Generating and documenting test plans and strategies. • Generating testing reports and metrics. • Generating and acquiring test data. • ADA Compliance testing tools, such as AccVerify, JAWS, etc. • API testing and tools like Postman, Rest Client, and others. • Build environments {DEV, UAT, QAT, PRE-PROD} specific test suites with integrated application life cycle management. • Ability to analyze requirements, user stories (in Azure DevOps), and acceptance criteria to design effective, reusable test cases (including positive, negative, and boundary testing). • Experience in identifying, documenting, and tracking bugs clearly and concisely in a tool like Azure DevOps. • Performance and load testing with tools like JMeter or LoadRunner Automation & Technical Skills • Proven experience writing clean, maintainable, and object-oriented Java code for test automation. • Demonstrable experience automating web applications using frameworks such as Playwright, Selenium, Cypress, or similar. • Writing clear and effective Gherkin scenarios (Given/When/Then). • Implementing Step Definitions in Java. • Writing SQL and P-SQL queries. • Ability to write and execute SQL queries (SELECTs, JOINs) for test data setup and validation against Oracle and/or SQL Server databases. • Proficiency in using Git for version control (merging, pull requests) as part of a team. Agile & Collaboration • Experience working as an active participant in an Agile/Scrum team and its ceremonies. • Strong ability to collaborate with cross-functional teams to understand requirements and design test cases. • Ability to work independently and as part of a team in a fast-paced, agile development environment. • Strong skills in communicating test results, bugs, and risks to developers, BAs, and other stakeholders. Security & Compliance • Understanding of the secure application development lifecycle (SADLC). Soft Skills & Other Requirements • Strong written and verbal communication skills. • Ability to work in person in downtown Lansing 2 days a week. Nice to Have: • Experience using Azure DevOps Testing Module. • Experience with Mobile App testing of iOS and Android applications. • Experience automating web applications using the Playwright for Java library. • Experience using Eclipse as a primary development environment. • A background in Selenium WebDriver, which provides a strong foundation for understanding the strategies and nuances of browser automation. • Experience with the TestNG framework. (This remains valuable since your framework uses it for test running and its skipping logic). • Experience with performance testing tools such as JMeter or LoadRunner. • Experience with API testing tools such as Postman, RESTAssured, or APIRequestContext.

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients. Position : SAP Tester Location : Operations Center, 7285 Parsons Dr.DImondale, MI Duration 8+ Months Short Description: TCOE QA Analyst Complete Description: Years of Experience: 3 or more years of experience as testing consultant. Job Description: The TCOE QA Analyst will align with the process & frameworks and leverage templates & tools of the TCOE to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test cases, conditions and scripts, creating and managing test data, test execution and defect management processes. The TCOE QA Analyst is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts meet strenuous TCOE standards. Daily tasks for the TCOE QA Analyst may include: • Communicate and interact with the business planning and development teams during the requirements development process • Create scenarios to meet the validation of acceptance criteria of customer requirements. • Performing all system test related activities in support of the business requirements for the provision of new and updated systems. • Performing smoke, functional, end to end and integration testing • Attend meetings comprising business and/or technical representatives to cover test-dependent activities such as requirement verification and prioritization, test scenario identification and general test schedule matters. • Ensure that test scenarios and scripts are prepared utilizing TCOE templates and adheres to quality standards and guidelines • Ensure complete scope of test coverage • Create, execute and ensure test results are accurate for assigned work products • Participate in defect management activities through identifying, logging and re-testing • Support and assist business users regarding the test planning, testing activity, and test results analysis for UAT. • Ensure that tasks are completed on time and within budget • Escalate issues and risks early and appropriately to test lead • Support other test team members and associated IT and Business resources as appropriate to the implementation of testing related activities. • Carry out other tasks as needed Qualifications Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good testing practices Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing Proficiency in ID'ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects in Quality Center Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA's Must have previous SAP testing experience. Bachelors Degree in IT, or Business - required Excel and HP ALM Experience Automation Tools experience: Worksoft Certify preferred; Selenium, HP UFT accepted QA & ITIL Certification Previous financial or tax testing experience preferred. Additional Information Unfeigned regards, Jane Morgan Technical Recruiter | ASK IT Consulting Inc. Women Owned Minority Certified Enterprise 33 Peachtree Court Holtsville, NY 11742 Phone: *************** X 4381 | Fax: ***************

At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the largest U.S. store brand provider of over the counter and infant formula. Dedicated to providing The Best Self-Care for Everyone, we are the people behind the brands you trust. We are Opill, Compeed, Solpadeine, NiQuitin, and many more. We Are Perrigo. We are committed to enhancing the wellbeing of our colleagues and consumers alike. We pride ourselves on fostering an inclusive, collaborative culture where each person can experience a sense of belonging. Join us on our One Perrigo journey as we evolve to win in self-care. Description Overview As a Quality Assurance Engineer, you will support and participate in continuous improvement activities in the operations areas. This person will provide primary Quality Assurance review and approval for annual product reviews, deviations, and other cGMP documentation and studies conducted at PMI and ensures that all information and documentation conforms to company policy, cGMP's and all other applicable FDA guidance's. Please note: This role is currently structured as 4 days onsite, 1 day remote. Scope of the Role * Leads/Participates in quality driven initiatives in the continuous support of Quality improvements, using data analysis techniques and other improvement tools. * Responsible for reviewing and approving documents such as deviations, Annual product reports, non-routine batch status change requests, planned deviations, calibration non conformances, etc. * Provides initial risk assessment of Quality events. * Works with operations, laboratory, engineering, and maintenance managers and staff to develop, evaluate and implement action plans which maintain or improve product and process quality. Experience Required * Bachelor's Degree in a scientific discipline or closely aligned field, with a minimum of two years experience working in an FDA regulated industry, preferred. * Demonstrated understanding and application of Continuous Improvement and Root Cause analysis skills. * Demonstrated understanding of and ability to apply cGMPs and US FDA laws and requirements in an FDA regulated industry. * Strong functional knowledge of SAP systems. * Demonstrated ability to organize multiple tasks and change priorities to meet project deadlines. Benefits We believe our people are our greatest asset. Alongside competitive compensation, we offer benefits tailored to supporting you and your family, as well as career development opportunities to ensure you feel valued and supported, both professionally and personally. Find out more about Total Rewards at Perrigo. Hybrid Working Approach We love our offices and the setting they provide for in-person collaboration and celebration. But we also appreciate the opportunity to work remotely can energise you too, so we promote flexibility with the ability to work two days a week from home in many roles. We are proud to be included in the Forbes list of "America's Best Employers by State 2024". Find out more here Applicants please note: To apply to this position please click the APPLY button at the bottom of the application. (The SAVE button will only save your profile information but not submit an application for this open position.) Thank you. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by law. #weareperrigo Nearest Major Market: Grand Rapids

Van Buren County is seeking a dependable and detail-oriented individual to serve as a Temporary Female Drug Tester. This position is expected to run through October 31, 2025, with the potential for extension depending on departmental needs. Hourly Rate: $16.86 - $18.57 JOB SUMMARY: Under general supervision of the Specialty Courts Administrator, the Specialty Courts Female Substance Use Screener (Drug Tester) provides urine collection services to participants enrolled in various Specialty Courts programs at various locations in Van Buren County, MI. The primary purpose of this position is to provide participants that have transportation barriers with their random urine and/or oral screens, which are requirements of their probation/specialty court participation. This position also routinely assists program staff with administrative tasks. ABILITIES, KNOWLEDGE, AND SKILLS: Must be available to work flexible hours (6:00 a.m.-12:00 p.m., 1:00 p.m.-7:00 p.m. as examples.) Must have reliable transportation and a clean driving record. Have a basic understanding of substance use and/or co-occurring disorders. Have a desire and ability to relate maturely and professionally with those facing substance use disorders in a trauma-informed manner. Ability to interact with a diverse group of individuals. Be trained and demonstrate competency in agency drug testing protocols and procedures. Maintain a high level of communication with Specialty Court staff. Must have basic computer skills including Microsoft Word, Excel, email, and internet navigation skills. PRINCIPLE DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Administer breathalyzer testing and observed urine collection testing according to the National Association of Drug Court Professional standards. This includes direct observation of the collection of urine samples from the participants of the same gender. Follow laboratory standards for drug testing confirmations including adherence to the chain of custody policies. Discuss testing outcomes with participants including offering positive support and making confrontational inquiries appropriate to the circumstance. Develop a random testing schedule. Maintain a variety of excel spreadsheets for program reference and data collection. Complete data entry in the Drug Court Case Management Information System regarding substance abuse testing, court incentives/sanctions, ancillary services, and fee assignment. Participate in planning sessions to coordinate and problem solve with program staff to address multiple problem areas affecting participants. Attend court sessions on a biweekly basis. Testify at court regarding results of contested screens when necessary. Maintain confidentiality while working with sensitive information. Assist with recidivism inquiries in the Michigan State Police Internet Criminal History Access Tool. Perform administrative tasks as directed by program staff. Perform other tasks as assigned. PHYSICAL REQUIREMENTS AND/OR WORKING CONDITIONS: Work is performed primarily in an office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and pulling of objects weighing five to twenty-five pounds. QUALIFICATIONS / EXPERIENCE: Must possess a high school diploma or GED. College attendance is preferred in the field of the social sciences, but not required. Related experience in the field of social sciences is also preferred, but not required. Possession of a valid Michigan driver's license with acceptable driving record. Applicant must be female gender in order to collect urine from participants of the same gender (bona fide occupational qualification (BFOQ)). SUPERVISION: Work is performed under the general direction of the Specialty Courts Administrator. OTHER REQUIREMENTS: The individual in this position is an at-will employee and serves at the pleasure of the Chief Judge. Employment is dependent on background check, criminal history and fingerprint check, and drug screen. Applicant must complete County application form.

Serves as the liaison between the customer community and the software development team via clearly documented functional, system and process requirements. Works with clients to obtain requirements through interviews, document analysis, surveys, site visits, business process descriptions, workflow analysis and use cases. Evaluates the information from those multiple sources to develop an understanding of the client's business requests and needs and translates them into application and operational requirements. BA needed to support IT in Sales area - looking for TPM, CPG, and retail execution experience. Requires: Excellent verbal and written communication skills and the ability to lead a project or group. Years Note:Please send profiles across pavani AT indsoft.com Thanks & Regards Pavani Technical Recruiter Indsoft Inc E mail : pavani AT indsoft.com *************** 1560 Wall St, Suite 104, Naperville, IL 60563 Additional Information All your information will be kept confidential according to EEO guidelines.

"Together We Make Life Better". Our quality engineering, sustainable solutions and safety record inspire everything we do. Our diverse and inclusive workforce allows all employees to feel valued and safe to give their opinions and improve our company. Tata Consulting Engineers USA, LLC, (TCE), is a multi-disciplinary engineering organization offering a full range of integrated engineering design, project support, procurement and construction management services to the energy and chemicals industries. Position Summary Quality Assurance Construction Coordinator to implement quality assurance procedures for capital and expense projects managed by the customer's Project/Construction Focal point, and will lead the overall Quality Assurance program for the Construction Management team. Responsibilities * Assess current quality management systems and practices, identify gaps, and recommend closure action plans. Work with stakeholders to effectively implement quality management system elements. * Development and maintenance of local and regional documents that support and compliment global quality specifications and guidelines. * Train and coach Construction Management personnel on quality best practices and requirements. * Network with global colleagues to stay current on incidents, improvements and best practices. * Implementation standardization and measurement of the effectiveness of quality systems and work processes to ensure that the Global Construction Quality strategies are successfully maintained. * Leads or participates in Quality related unplanned event investigations and ensures that actions effectively address root causes. * Perform internal audits to assure conformance to work processes. * Ensure that the required contractor Quality Control procedures are properly implemented and that the constructed facilities comply with the related requirements, codes, and specifications. * Significant Safety visibility and activity, providing support to the Construction Manager. * Verify the contractors' implementation of their Project QC plan, identify deficiencies. * Work with construction team to initiate any required 'Request For Variance' and/or MOC. * Ensure that installation is according to customer specifications and contract drawings. * Complete Non-Conformance Reports and monitor all NCR's for status and to closure. * Communicate nonconforming issues of customer procured equipment, tanks, vessels, etc. to the Regional Quality Manager. * Lead process to obtain, review, and approve contractor provided quality plans, inspection and latest plans. * Participate in lesson learned analysis. * Work with Discipline Focal Points and implement improvement actions. * Request metrics to the Discipline Focal Points. Qualifications * Familiar with or previous experience with construction documents such as isometrics, P&ID's, Owner piping codes, civil- underground, and structural steel drawings, rotating equipment and vessel drawings, electrical single line diagrams and architectural drawings, quality best practices, safety standards, ASME, API, AWS, and similar codes of construction. * Multi discipline experience preferred including civil concrete and structural steel, mechanical/ piping, vessels, reactors, rotating equipment, electrical equipment such as transformers, motor control centers, termination of motors, power distribution * Applicant must be willing at times to cover off hour work (night, weekend, or overtime) as applicable. EEO Statement Tata Consulting Engineers USA, LLC ("TCE") is an equal opportunity and affirmative action employer committed to promoting diversity, equity, and inclusion in our workplace. We do not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran's status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. In compliance with federal law, all candidates hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form after acceptance of a formal TCE offer letter through our onboarding system. Fraud Alert Please be aware that there have been instances of fraudulent job offers being made in the name of TCE by unauthorized individuals or organizations. We want to make it clear that TCE will never ask for any type of payment information during our interview process. Please be advised during our company transition, all email communications from TCE will come from our business email addresses, which end in '@tatconsultingengineers.com'. If you receive any suspicious job-related emails from any other domain, please do not respond to them and disregard any requests for personal or financial information. If you have any concerns about the legitimacy of a job offer or communication, please contact us through our website at tataconsultingengineers.com