Quality assurance analyst jobs in Daytona Beach, FL - 32 jobs

Ophthalmic Tester Ormond Beach, FL • Florida Eye Specialists Description About us: Florida Eye Specialists is a top provider in eye care for the greater Jacksonville area and is the preferred provider for the Jacksonville Jaguars! There are several locations in and around Jacksonville and we are growing every day! The physicians and staff of Florida Eye Specialists are united by a common passion for excellence in eye care. All our doctors have dedicated numerous years of medical school, residency, fellowship and post-fellowship training to eye-disease research and education. Benefits: After successful completion of a 90-day probationary period, Full Time employees will be eligible for the following benefits: Base pay Paid Time Off & Paid Holidays Medical, Dental & Vision STD & LTD 401k & Profit Sharing-After 1 year Job Summary: The Ophthalmic Tester is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam. Duties/Responsibilities: · Complete all the testing for OCT, anterior segment photography, Visual Field, Fundus photography · Upload any results of imaging and testing · Scanning documents, prior authorizations, other paperwork into patients' chart · Verifying letters (Diabetes, Plaquenil, Referral, etc.) have been sent to appropriate Doctor from previous day, and if not sending the letter · Calling for labs (Quest) when needed when scribe is unavailable · Recalls in-between patients and downtime · Interact with all patients using a high level of respect and professionalism · Comply with HIPPA confidentiality standards when accessing or communicating patient information Requirements · Excellent verbal and written communication skills · Ability to interact with patients and employees in a courteous, professional manner at all times · Excellent organizational skills and attention to detail · Ability to multi-task and function well in a high-paced and at times stressful environment Education and Experience: High School Diploma or equivalent Minimum one year of experience in a medical practice or hospital setting preferred Experience in an ophthalmology practice preferred Physical Requirements: Frequent bending, reaching, and repetitive hand movements (specifically keyboarding and writing), standing, walking, squatting and sitting, with some lifting, pushing and pulling up to 10 pounds. Travel to other offices, including Surgery Center, as needed

Location Overview: Onsite position at Halifax Health | Brooks Rehabilitation - 303 N Clyde Morris Blvd, Daytona Beach, FL 32114 This position will report to the Director of Hospital Operations and work closely with the System Director for Quality & Patient Safety. The Quality Analyst will apply performance improvement and quality principles to outcome and process measures within the Inpatient Rehabilitation Facility (IRF) care setting. This position will also support interdisciplinary teams to achieve the Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation/redesignation, provide onboarding education to the therapy department, and work collaboratively with IRF leaders to promote CARF survey readiness. This role will help create and collaborate action plans for process improvement for any required findings for hospital site surveys. Job Responsibilities: Quality Analyst responsibilities: Assist with communication to the interdisciplinary team either through discussion or in writing (e.g., formal queries) regarding missing, unclear, or conflicting health record documentation, and clarifies the information as warranted. Educates providers about identification of disease processes that reflect complexity and acuity to facilitate accurate application of code sets. Gathers and analyzes information pertinent to documentation findings and outcomes and uses this information to develop action plans for process improvements. Analyzes quality trends and collaboratively creates action plans for performance improvement surrounding acute care transfers/hospital readmissions with consideration at the hospital, unit and patient specific trend levels. Patient safety indicators including falls, healthcare associated pressure injuries, infections Functional improvement outcomes Other quality measures as identified or regulated Identifies performance improvement opportunities and develops processes, procedures, and policy to support these initiatives. Evaluates workflow processes utilizing lean strategies, process mapping, and performance improvement principles to identify opportunities and efficiencies. Completes audits to ensure processes and policies are being followed CARF Accreditation Responsibilities Perform gap analysis evaluation on a regular schedule to determine compliance with CARF standards. Demonstrate expert knowledge of regulatory compliance of IRF hospital CARF programs. Record and maintain documentation to validate compliance with program standards. Coordinate the interdisciplinary teamwork and organization of data collection by effectively collaborating with clinical leadership teams. Provides on-site support as the lead for surveys related to regulatory compliance ORGANIZATIONAL/SERVICE MANAGEMENT Submits required reports in a timely and professional manner. Identifies variances to meeting departmental goals. Proactively initiates action plans and develops controls to track variances. Demonstrates knowledge of Inpatient Rehabilitation Hospital regulatory rules and regulation relating to the industry. OPERATIONAL MANAGEMENT Develops and maintains effective working relationships with peers, clinical staff, superiors, and external customers. Communicate regularly with superiors, peers, and other staff. Always maintain a pleasant and professional demeanor, ensuring behavior is consistent with Brooks' values and policies. Job Qualifications: Associates degree required Quality certification (CPHQ, Lean, Six Sigma) preferred; or ability to acquire Proven analytical and problem-solving abilities Proven documentation skills Ability to effectively prioritize and execute tasks in a high-pressure environment Good written, oral, and interpersonal communication skills Highly motivated and self-directed Keen attention to detail Team-oriented and skilled in working within a collaborative environment Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan and Match Employee Discount Program Educational Assistance Professional Development Programs Disclaimer: This job description describes the general nature and level of work only. It is not an exhaustive list of all responsibilities, duties, and skills. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is seeking a Test and Evaluation Engineer in Huntsville, AL., Titusville, FL., New Orleans, LA., Kenney Space Center, FL. or Stennis Space Center, MS. to support development/risk reduction and qualification test activities for the NASA Space Launch System (SLS) Program. The position will lead and support the design and definition of all the aspects involved in the execution of our development/risk reduction or qualification tests. The Boeing Test & Evaluation Organization executes a strategy of obtaining the best team, talent, and leaders by creating an open and inclusive working environment. We leverage innovation using advanced testing techniques and instruments. We continue to fuel growth by focusing on safety and quality fundamentals. We are testing the next generation of deep space rockets for exploration back to the moon and onto Mars. Our teams are currently hiring for a broad range of experience levels including Lead and Senior Level Test and Evaluation Engineers. Position Responsibilities: * Acts as the Deputy Test Director for the EUS Wet Dress Rehearsal and Hot Fire test to be performed at Stennis Space Center, MS - Temporary Assignment required if based in AL or FL. * Leads a multifunction team of test engineers and Subject Matter Experts (SME) * Develops and documents standardized test methods and processes to ensure repeatability and productivity * Leads the development of test procedures to incorporate vehicle and system maturity updates while ensuring test maintenance requirements and verification objectives are met * Applies lessons learned to the improvement of test procedures * Guides others in the design of test hardware, software and systems to achieve the test requirements * Oversees debriefing of the test team * Leads the analysis, processing and formatting of data to customer requirements * Approves test data prior to delivery to customer * Formulates expectations for test data based on historical data * Performs functions as required to ensure calibration system readiness and data validity * Responsible for training of cross-functional support team members in preparations for integrated vehicle testing * Works under minimal direction Basic Qualifications (Required Skills/Experience): * Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement * 7+ years of experience in complex test planning, development, and execution * 3+ years of experience working directly on vehicles with Cryogenic Propulsion Systems (RS-68, SSME, RS-25, RL-10, J-2X, RD-180, etc) * Experience with system level testing of flight vehicle main propulsion, thrust vector control, and avionics systems * Experience interfacing with senior and executive leadership * Engineering related experience interfacing with customers * Willing to travel domestically as needed Preferred Qualifications (Desired Skills/Experience): * Level 5: 10 or more years' related work experience or an equivalent combination of education and experience * Experience with integrated ground and flight command, control, and communication systems. * Experience with cryogenic propellant loading operations; all phases (e.g. tank, detanking, replenish, revert, stop flow, topping, etc.) Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. NASA Access: This position requires the ability to obtain access to a National Aeronautics and Space Administration (NASA) facility. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range for Lead level (Level 4): $112,200 - $163,300 Summary Pay Range for Senior level (Level 5): $139,400- $202,400 Applications for this position will be accepted until Jan. 30, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Read more Shows the full job description for sighted users Apply Now Save JobRemove Job

LE0020 Orlando Family Physicians, LLC It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Responsibilities: Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to management. Uses quality monitoring data management system to compile and track performance at team and individual level. Participates in patient listening programs to identify customer needs and expectations. Provides actionable data to various internal support groups as needed. Provides feedback to call center team leaders and managers. Prepares and analyzes internal and external quality reports for management staff review. Perform other duties as assigned. Skills and Specifications • 6 months of call center customer care experience, preferably in a healthcare environment. • Excellent oral, written and interpersonal communication skills. • Exceptional listening and analytical skills. Intermediate level of knowledge/expertise with PC hardware and software (Word and Excel). Intermediate to advanced level of knowledge with Internet technology • Strong knowledge of customer care processes and techniques. • Demonstrated ability to work well in a team environment. • Dedication to providing exceptional customer service. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Business Analyst supports the improvement of information systems and business processes for Security First Managers. This role involves collaborating with internal business units and external vendors to document system enhancements, triage and resolve technical issues, and ensure smooth implementation of configuration changes. Responsibilities include facilitating information-gathering sessions, defining requirements for projects of varying complexity, and applying organizational knowledge and best practices to assess system impacts. Work is performed under general to limited supervision, with latitude for initiative and independent judgment based on experience and professional knowledge. The position may require handling issues that range from clearly defined to moderately complex, seeking technical guidance only on unusual or highly complex problems. Essential Job Functions * Requirements & Documentation Gather and document business requirements for system enhancements; analyze existing systems to identify improvement opportunities; translate requirements into configuration changes. * Collaboration & Communication Work with internal teams and external partners to triage and resolve system issues; lead small meetings; provide clear status updates; maintain positive relationships across business units. * Testing & Quality Assurance Assist in developing user acceptance testing plans and test cases; participate in peer reviews to ensure accuracy and completeness. * Issue Management & Support Manage ticketing systems for defects and enhancement requests; troubleshoot and resolve configuration-related issues promptly; respond to critical events or emergency call-ins as needed. * Compliance & Governance Follow corporate governance, risk, and compliance standards; maintain confidentiality and a strong customer service orientation. * Technical Experience Hands-on experience with Guidewire InsuranceNow, including configuration, analysis, or support of policy, claims, or billing workflows. Ability to collaborate with development, QA, and business stakeholders within a Guidewire-based ecosystem. Level I Minimum Requirements: High school diploma or GED One (1) year of relevant experience OR an equivalent combination of education, certification, training, and/or experience Level II Minimum Requirements: High School Diploma or GED Three (3) years of relevant experience OR an equivalent combination of education, certification, training, and/or experience Level III Minimum Requirements: High School Diploma or GED Five (5) years of relevant experience OR an equivalent combination of education, certification, training, and/or experience

The Business Analyst supports the improvement of information systems and business processes for Security First Managers. This role involves collaborating with internal business units and external vendors to document system enhancements, triage and resolve technical issues, and ensure smooth implementation of configuration changes. Responsibilities include facilitating information-gathering sessions, defining requirements for projects of varying complexity, and applying organizational knowledge and best practices to assess system impacts. Work is performed under general to limited supervision, with latitude for initiative and independent judgment based on experience and professional knowledge. The position may require handling issues that range from clearly defined to moderately complex, seeking technical guidance only on unusual or highly complex problems. Essential Job Functions Requirements & Documentation Gather and document business requirements for system enhancements; analyze existing systems to identify improvement opportunities; translate requirements into configuration changes. Collaboration & Communication Work with internal teams and external partners to triage and resolve system issues; lead small meetings; provide clear status updates; maintain positive relationships across business units. Testing & Quality Assurance Assist in developing user acceptance testing plans and test cases; participate in peer reviews to ensure accuracy and completeness. Issue Management & Support Manage ticketing systems for defects and enhancement requests; troubleshoot and resolve configuration-related issues promptly; respond to critical events or emergency call-ins as needed. Compliance & Governance Follow corporate governance, risk, and compliance standards; maintain confidentiality and a strong customer service orientation. Technical Experience Hands-on experience with Guidewire InsuranceNow, including configuration, analysis, or support of policy, claims, or billing workflows. Ability to collaborate with development, QA, and business stakeholders within a Guidewire-based ecosystem. Level I Minimum Requirements: High school diploma or GED One (1) year of relevant experience OR an equivalent combination of education, certification, training, and/or experience Level II Minimum Requirements: High School Diploma or GED Three (3) years of relevant experience OR an equivalent combination of education, certification, training, and/or experience Level III Minimum Requirements: High School Diploma or GED Five (5) years of relevant experience OR an equivalent combination of education, certification, training, and/or experience

Job Description At Frontline Insurance, we are on a mission to Make Things Better, and our Business Analyst II plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values - Integrity, Patriotism, Family, and Creativity - are at the heart of everything we do. We're committed to making a difference and achieving remarkable things together. If you're looking for a role, as a Business Analyst II, where you can make a meaningful impact and grow your career, your next adventure starts here! Our Business Analyst II enjoys robust benefits: Hybrid work schedule! Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). Financial Security: 401k Retirement Plan with a generous 9% match Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members. What you can expect as a Business Analyst II: Work closely with business stakeholders to understand and document system change requests for Guidewire Digital Portals and custom mobile application. Analyze and document API integrations with internal and external applications, ensuring dependencies and interactions are properly defined. Collaborate with solution architects and developers to design system changes that align with business needs and technical capabilities. Assess how business process changes impact technical requirements and system functionality across the organization. Own and maintain expertise in our Guidewire Digital Portals and custom mobile applications, ensuring continuous improvement and scalability. Create Software Requirements Specifications (SRS), API documentation, user stories, use cases, wireframes, system flow diagrams, and technical requirements for development teams. Serve as a bridge between business teams and developers, ensuring clear communication and alignment on functional and technical requirements. Work with Operations teams to triage and analyze production issues before escalating to development teams. Support UAT (User Acceptance Testing) efforts by validating test cases and ensuring business needs are met before release. Partner with the QA team to define test scenarios, edge cases, and regression testing strategies. What we are looking for as a Business Analyst II: Strong understanding of Portals, web-based applications, mobile application functionality, and their integrations with back-end systems. Solid knowledge of API integrations, including RESTful APIs, SOAP, and authentication methods (OAuth, JWT, etc.). Proficiency in writing technical requirements, API documentation, and use cases. Experience with browser developer tools to inspect and troubleshoot portal-based applications. Skilled in working within Agile environments (Scrum or Kanban), writing user stories, and collaborating with cross-functional teams. Experience using JIRA, Rally, or similar defect-ticketing and backlog management tools. Strong problem-solving skills and the ability to negotiate and prioritize conflicting software requirements. Familiarity with HTML, XML, JSON, and UX design principles. Additional Qualifications: Bachelor's degree from an accredited college or university in Computer Science, Information Systems, Business, or a related field. 4+ years of experience as a Business Analyst or similar role in an IT environment. Experience working with insurance, financial services, or other regulated industries is highly preferred. Strong written and verbal communication skills, with the ability to effectively engage with both technical teams and business stakeholders. Ability to manage multiple priorities, work independently, and thrive in a fast-paced environment. Proficiency with Microsoft Office Suite (Word, PowerPoint, Outlook, Excel), Confluence, and collaboration tools. Why work for Frontline Insurance? At Frontline Insurance, we're more than just a workplace - we're a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive. Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #LI-JF1

Job Description About Company: At Frontline Insurance, we are on a mission to Make Things Better, and our employees play a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values - Integrity, Patriotism, Family, and Creativity - are at the heart of everything we do. We're committed to making a difference and achieving remarkable things together. If you're looking for a role where you can make a meaningful impact and grow your career, your next adventure starts here! Learn more about Frontline Insurance here. About the Role: The Claims Quality Assurance Specialist plays a critical role in ensuring the accuracy, compliance, and efficiency of the claims processing function within the organization. This position is responsible for conducting detailed audits and reviews of claims to identify errors, inconsistencies, and opportunities for process improvement. The specialist collaborates closely with claims adjusters, underwriters, and other stakeholders to provide actionable feedback and support training initiatives that enhance overall claims quality. By maintaining rigorous quality standards, this role helps to minimize financial risk and improve customer satisfaction. Ultimately, the Claims Quality Assurance Specialist contributes to the integrity and reliability of the claims operation, supporting the organization's commitment to excellence and regulatory compliance. Minimum Qualifications: Bachelor's degree in Business, Insurance, Risk Management, or a related field. Minimum of 3 years of experience in claims processing, quality assurance, or a related insurance function. Strong knowledge of insurance claims procedures, industry regulations, and compliance standards. Proficiency in using claims management software and Microsoft Office Suite. Excellent analytical, organizational, and communication skills. Preferred Qualifications: Professional certifications such as AIC (Associate in Claims) or CPCU (Chartered Property Casualty Underwriter). Experience with data analytics tools and techniques to support quality assurance initiatives. Familiarity with regulatory requirements specific to the insurance industry in the United States. Demonstrated ability to lead quality improvement projects or initiatives. Experience working in a remote or hybrid work environment. Responsibilities: Perform comprehensive audits of claims files to assess accuracy, completeness, and adherence to company policies and regulatory requirements. Identify trends and root causes of errors or discrepancies in claims processing and recommend corrective actions to management. Collaborate with claims teams to provide feedback, coaching, and training aimed at improving claims quality and operational efficiency. Develop and maintain quality assurance documentation, including audit checklists, reports, and performance metrics. Monitor compliance with internal controls and external regulations, escalating issues as necessary to ensure timely resolution. Skills: The Claims Quality Assurance Specialist utilizes analytical skills daily to review and interpret claims data, identifying discrepancies and areas for improvement. Strong communication skills are essential for providing clear, constructive feedback to claims teams and collaborating with various departments to implement quality initiatives. Proficiency with claims management software and data analysis tools enables the specialist to efficiently conduct audits and generate detailed reports that inform decision-making. Organizational skills are critical for managing multiple audits simultaneously while maintaining accuracy and meeting deadlines. Additionally, knowledge of regulatory standards ensures that all claims processes comply with legal requirements, reducing risk and enhancing the organization's reputation.

Job Description The Performance Testing Engineer is responsible for the preparation, planning, and execution of thermal performance, emissions, noise and other functional tests applicable to large frame gas turbines, heat recovery steam generators, steam turbines and other power plant equipment. This role supports continuous improvement by updating tools and processes while mitigating execution performance risks through quality feedback. Essential Duties & Responsibilities Be familiar with applicable ASME Performance Test Codes. Be familiar with, maintain and improve applicable the company standard operating procedures, work instructions and guidelines. Create and maintain standard performance testing methods and procedures, including tools to analyze data, calculate test results, diagnose testing issues and develop corrective actions or recommendations. During project proposal and contracting phase: Review customers specifications and provide exceptions and clarifications, if any. Establish the costs required to conduct the testing, including direct labor cost. Identify the risks and mitigations associated with the testing, if any. During project execution phase, ensure that the equipment performance testing is prepared and conducted safely, in accordance with the contractual requirements at minimum cost and labor hours. Review contract requirements regarding performance, emissions and functional testing and develop an execution plan that aligns with the overall project execution schedule and that is in accordance with the company standard operating procedure and with applicable performance test codes. Coordinate with the performance estimating team the timely creation of performance correction curves. Lead the bidding and contracting of third parties that need to be engaged in site testing services, including test equipment suppliers. Track cost and labor hour expenditure associated with the performance testing. Report costs and labor hours accrued in comparison with the original budgets and with forecasts to completion. Travel to project sites to supervise and lead all activities necessary for evaluating equipment performance and emissions, as well as for conducting performance and emissions testing. assist the equipment tuning teams to optimize equipment performance and emissions, by comparing the measured/estimated equipment performance at the guarantee basis condition with the performance guarantees. Communicate with the commissioning teams and customer regarding testing activities, schedules, and technical issues while ensuring confidentiality in all programs, fiscal, and administrative matters as directed/needed. Prepare and submit thorough technical test reports for internal and external distribution. Obtain all approvals required by the contract and by internal operating procedures. Other Duties And Responsibilities Prepare performance engineering calculations and documents for proposals and projects, in accordance with all applicable guidelines, standard operating procedures, work instructions, and best practices. Maintain a safe working environment, follow set safety and quality processes and procedures, and engage in continuous improvement to the safety and quality culture by escalating concerns and contributing to improvements. Perform other such duties as may be required. Assist and work with the manager, team leaders, and peers on daily work assignments to achieve required results. Develop technical documentation and correspondences as requested to explain technical issues and produce detailed, concise, analytical reports. Proactively improve tools of the Performance Engineering team. Adhere to Customer/Client safety policies and submit to physical, drug, and wellness screenings as required to participate in site activities. Review the work performed by peers. Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties. Knowledge, Skills & Education To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: Bachelor of Science degree (BS) in Mechanical, Fluids or Thermal Engineering from four-year college or university, and at least four (4) years of applicable experience with gas turbine-based power plant performance testing (or at least four (4) years of equivalent work experience with non-gas turbine-based power plants) as a lead test engineer or lead technician or adjacent related performance engineering experience; or Associate of Science (AAS) degree or equivalent accredited degree and at least six (6) years of applicable experience with gas turbine-based power plant performance testing (or at least eight (8) years of equivalent work experience with non-gas turbine-based power plants) as a lead test engineer or lead technician. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations in English language. Ability to write, in English language, reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Japanese, Spanish and Portuguese language skills are not mandatory, but beneficial. Scientific Skills: Ability to work with mathematical concepts such as probability and statistical inference, fundamentals of plane and solid geometry, thermodynamics, fluids dynamics and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Computer Skills: Proficient in MS Office applications (Outlook, PowerPoint, Word, Excel, etc.). Travel And Overtime Requirements Frequent travel (~60%) to project sites within North and South America is required. A valid drivers license and passport is required. Passport must allow for travel to the following countries on short notice, at a minimum: USA Canada Mexico Brazil Time spent at project sites varies between a few days to several weeks, as required to complete associated tasks. Candidate may be required to work extended hours, weekends, and holidays, if necessary to meet performance and emissions testing schedule requirements. Flexibility to workday and/or night shifts when at site is required. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to stand and walk. Frequently lift and move up to 25 pounds. Occasionally lift and move up to 50 pounds. The noise level in the work environment is usually moderate to loud. Hearing protection may be recommended and/or required in some areas. Revision History REVISION EFFECTIVE DATE DOCUMENT CHANGE SUMMARY R.0 ISSUE FOR REQUISITION R.1 4/23/2025 GENERAL UPDATE

Working Title: OPERATIONAL PROCEDURE DEVELOPMENT ANALYST - 73006447 1 Pay Plan: Career Service 73006447 Salary: $47,667.96 - $60,414.60 / annually Total Compensation Estimator Tool Florida Department of Revenue Child Support Program Operational Procedure Development Analyst (Operations Review Specialist) Location To Be Determined This is an Internal Agency Advertisement. The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This position is an Operations Review Specialist within the Operational Procedures and Training Unit. This is a highly responsible, advanced-level role requiring independent judgment, strong writing, proofreading and editing skills, and the ability to manage multiple priorities with minimal supervision. If you enjoy collaborating with others to develop clear, effective procedures and instructional materials that help team members understand child support services and navigate the Program's systems, this may be the opportunity for you. Key Responsibilities: * Manage multiple projects with competing deadlines and minimal supervision * Use common software applications and troubleshoot basic technical issues * Create and revise Program procedures using plain language, strong writing, proofreading, and editing skills * Develop instructional guides using online knowledge-based editor software * Develop and revise Program forms * Collaborate and communicate effectively with stakeholders and subject matter experts MINIMUM REQUIREMENTS: * Currently employed with the Florida Department of Revenue * Experience using common application software (MS Word, Teams, Adobe Acrobat) * Experience in technical or professional writing, proofreading, and editing * Experience gathering information from multiple sources and condensing into clear, concise instructions * Experience managing multiple assignments simultaneously * Experience in Child Support Program operations, including CAMS SPECIAL NOTES: * This position is not telework eligible but is eligible for work in any location or service site office within the State of Florida. * The applicant selection criteria (ASC) screening tool is administratively approved. Those applicants who have met minimum qualifications and the greatest total points accumulated, via ASC screening, will be selected for interview. * A work sample will be conducted directly after the interview. SALARY: $47,667.96 - $60,414.60 BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance. ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION: Rhonda Cox, **************, *****************************. SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume. CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints. REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at ******************* The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Orlando, Florida, US Florida, US Cocoa Beach, Florida, US Sanford, Florida, US Tampa, Florida, US Ocoee, Florida, US Engineering 12471 Full-Time Active Interim Secret security clearance with the ability to maintain Secret clearance Yes - May Consider Occasional/Part Time Teleworking for this position $67889.77 - $113149.62 **Position Description & Qualifications** **Position Description & Qualifications** Serco is seeking to fill a fast-paced, growing, and dynamic role of a **Test Engineer** to support our Satellite Ground System organization in **Orlando, FL** . This role is an individual contributor supporting engineering activities on one or more assigned programs. Testing is done at various levels including functional, integration, regression and formal system testing to sell-off requirements. This is an agile program using 2-week sprints and tracking work and bugs in JIRA. **Must have the ability to maintain Interim SECRET clearance and maintain a SECRET clearance as a condition of employment** **The Test Engineer works with a team of test engineers to:** + Develop automated test scripts in Eggplant Functional to test program software. + Performs integration and testing activities with contractor provided equipment and systems with various government provided systems. + Generates test plans, test reports, system and software problem reports, and tracks issues through resolution. + Must be a team player, able to work comfortably and effectively with company team members as well as program stakeholders and DoD contractor personnel using strong verbal, written, and interpersonalcommunications skills. + May be required to travel in support of customer interface, technical interchange meetings, on-site technical support, and event/exercise support. + Cross team collaboration is required as you will need to interface with the system engineers to understand the requirements, and the software engineers to understand how the software works. **To be Successful in the role, you will have:** + **Active Interim Secret security clearance with the ability to maintain Secret clearance** + **U.S Citizenship required** + Bachelors of Science Degree in STEM with minimum 3 years of relevant experience + Or a High School Diploma/GED with an additional 4 years of relevant experience in SATCOM or CNPS may be considered in lieu of the degree + Or Associates degree with an additional 2 years of relevant experience in SATCOM or CNPS may be considered in lieu of the degree + Experience working within formal engineering & development processes for the development of complex systems + Ability to compose materials such as detailed reports, work-related manuals, publications + Ability to comprehend and analyze complex problems and develop solutions + Ability to travel up to 25% of the time **Additional desired experience and skills:** + Satellite communications or previous CNPS experience + IAT Level 1 or II certification (i.e. COMPTIA A+, Security + etc...) + Principal Test Engineer: 5-7 years with Bachelor of Science in STEM If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .

Major Functions The Division of Emergency Medical Services is seeking a Special Projects Coordinator-Quality Assurance Coordinator. This position is responsible for highly responsible administrative staff work coordinating and participating in special projects, research, and assignments for the EMS Division. This position is tasked with activities including, but not limited to, quality assurance review and analysis; medical records management; development of feedback tools and mechanisms for Volusia County Emergency Medical Service (VC EMS) crews. Illustrative Duties (Note: These are intended only as illustrations of the various type of work performed. The omission of specific duties does not exclude them from the position.) * Oversees the Quality Assurance program to ensure compliance with EMS staff responsible for performing Quality Assurance reviews. In addition, the Quality Assurance (QA) coordinator will review cases to make recommendations for corrective action to the EMS Training Officer, the Clinical Services Manager, and/or to the Volusia County EMS Medical Director. * Gathers and analyzes data to identify trends, inconsistencies, deviations, or other irregularities in a scientific manner. * Reads and comprehends documents, including medical records as well as cardiac monitor information, and concludes from those records whether the crew adhered to or deviated from local protocols and acceptable medical standard of care. * Identifies, designs, develops and executes a plan to address deficiencies for isolated problems or utilizing a broad approach for systemic problems. * Collaborates with VC EMS management and other system stakeholders to identify performance objectives and collaborates to improve the effectiveness of the delivery of medical care to patients. * Meets with EMS staff to provide Quality Assurance feedback and coordinates multi-directional feedback, which may include various command staff (i.e., battalion chiefs, division commanders, deputy chiefs, chief). * Administers and maintains demographics for the electronic patient care reporting software. * Assists and oversees the workflow between EMS Billing Office and Fire/EMS crews for ticket resurrection on an as-needed basis; may also need to coordinate obtaining crew attestation statements as requested by the EMS Billing Office. * Manages data and generates reports for the State of Florida, Volusia County Government and the EMS Division relating to Volusia County EMS. * Maintains a positive working relationship with other first response agencies and the EMS Medical Director's office. * Compiles data from multiple internal databases and provides presentations to both internal and external stakeholders. * Monitors and reports out performance metrics for various recognition programs (e.g., American Heart Association EMS Mission: Lifeline, etc.) * May serve as the representative for Volusia County EMS on internal and external committees. This includes regularly scheduled meetings at hospitals regarding Quality Assurance initiatives (i.e. Stroke, ST-elevation myocardial infarction (STEMI), trauma meetings.) * Maintains Quality Assurance program(s) that are being used by the EMS Division. When new software solutions are added, the incumbent may be considered the project lead on the program. * Assists in the administration of changes to the electronic patient care reporting software. * May assist with initial and continuing education with prehospital providers. * May be assigned to other county locations based upon operational needs. * Attends work on a regular and consistent basis. * Must adhere to Federal, State, County and Local ordinances. * Responds to emergency situations as appropriate. * Performs other duties as assigned. Minimum Requirements Graduation from high school or possession of GEDand seven (7) years' verifiable clinical experience as a paramedic and/or registered nurse in a prehospital (911) or emergency room setting. Experience in performing quality assurance activities in a prehospital (911) or hospital setting that includes feedback closure with healthcare providers may substitute for five (5) of the seven (7) years of required experience. OR Bachelor's degree in Business Administration, Public Administration, or related field and a combined minimum total of three (3) years' verifiable clinical experience as a paramedic and/or registered nurse in a prehospital (911) or emergency room setting. Experience in performing quality assurance activities in a prehospital (911) or hospital setting that includes feedback closure with healthcare providers may substitute for one (1) of the three (3) years of required experience. A comparable amount of education, training or experience may be substituted for the education. The preferred candidate, having met the requirements, will have experience working in various patient care reporting software solutions and demonstrate they can produce reports based on data reviewed. Must possess and maintain a valid driver's license at time of hire. Must possess a valid Florida driver's license within 30 days of hire and maintain thereafter. Knowledge, Skills & Abilities * Knowledge of Microsoft 365. * Knowledge of the principles and practices of public administration. * Knowledge of federal, state and local laws, regulations and policies specific to all facets of emergency medical services delivery. * Knowledge of research techniques and availability of current information. * Knowledge of the constraints, processes and Health Insurance Portability and Accountability Act (HIPAA) laws in handling protected health information (PHI). * Ability to work in a patient care reporting software solution. * Ability to produce reports based on data reviewed. Critical thinking and prioritize to address and resolve deficiencies or problems. * Ability to read, write and comprehend complex documents, medical reports and documents and extrapolate medical information/procedures. * Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures including the knowledge of federal, state and local laws, regulations and policies specific to all facets of emergency medical services delivery. * Ability to establish and maintain effective working relationships with associates, subordinates, public officials, other governmental agencies, and the general public. * Ability to organize work and work independently without direct supervision. * Ability to compile data and speak/present on data to internal and external stakeholders. * Ability to express ideas clearly and concisely, orally and in writing, to groups and to individuals. This includes communicating with both uniformed and civilian personnel. * Ability to work under stressful conditions. * Ability to interact effectively and diplomatically with others. * Ability to provide an open, welcoming, and accessibility-first atmosphere that is conducive to Quality Assurance communications. * Must be able to relocate to other county locations based upon operational needs. ADA REQUIREMENTS: Mental Demands:Ability to read and comprehend professional manuals, legal documents, ordinances, statutes; instructions, reports, abstracts, financial reports, letters, and summaries. Ability to write reports, evaluations, summaries, letters, financial reports, procedures, and policies. Ability to perform advanced mathematical functions. Ability to speak publicly and extemporaneously; conversant in policies, techniques and procedures of discipline. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Physical Demands: Sedentary work. Ability to see, hear, talk. Visual acuity (peripheral vision, color acuity and depth perception) necessary to operate a motorized vehicle. Ability to lift 20 pounds. Environmental Demands: Inside work.

Compensation: (based on experience and certifications) Kappa Computer Systems is seeking a Observability Systems Associate (Observability, Site Reliability & Endpoint Assurance) to support the reliability, visibility, and consistency of managed client environments. This role focuses on system monitoring, endpoint validation, alert management, and automation to ensure systems remain secure, stable, and fully observable. This is an operationally focused role with growth opportunities into Site Reliability Engineering, Systems Engineering, or Security Engineering. You'll help improve the overall health and efficiency of our monitoring systems by optimizing RMM automations, refining alerts, integrating our stack and ensuring accurate system visibility. This position is ideal for a technician who enjoys scripting, integrating systems and maintaining stable, secure, and well-documented client environments. Key Responsibilities Monitoring & Reliability Operations Perform daily monitoring reviews across observability and security platforms. Identify, triage, and remediate alerts within scope; escalate critical issues appropriately. Analyze alert patterns to identify recurring issues, reliability risks, and improvement opportunities. Assist with tuning alert thresholds to reduce noise and improve detection accuracy. Endpoint Validation & Software Assurance Ensure all managed endpoints have required monitoring, security, and management software installed and actively reporting. Compare agent and software counts across platforms (RMM, security, identity, and monitoring tools) to identify discrepancies, stale devices, or missing coverage. Validate endpoint compliance with Kappa's baseline standards and document exceptions. Assist with remediation by repairing, reinstalling, or escalating issues related to missing or malfunctioning agents. Support standardized onboarding by verifying new endpoints receive proper tools, configurations, and monitoring automatically. Scripting, Automation & Platform Integration Develop and maintain basic scripts (PowerShell, Python, or similar) to automate endpoint checks, data collection, and routine operational tasks. Assist with integrating data across multiple systems to improve visibility and reporting. Support senior engineers by testing and refining scripts used for proactive remediation and system standardization. Help automate compliance checks and policy enforcement related to endpoint configuration and security posture. Reporting & Documentation Generate and maintain reports related to: Endpoint coverage and agent health Alert trends and system reliability Security and compliance gaps Correlate data from multiple platforms to identify risks and optimization opportunities. Document all work accurately in Halo and internal systems. Professional Development & Collaboration Participate in ongoing training related to observability, reliability engineering, security, and automation. Contribute to improvements in monitoring standards, endpoint baselines, and operational workflows. Collaborate with Systems Administrators, Systems Engineers, and the Help Desk team to support client success. Participate in weekly team meetings and regular 1-on-1 development discussions. Other Duties Answer incoming phone calls and assist with client inquiries or ticket creation. Receive and organize shipments, maintaining inventory and distributing hardware or supplies as needed. Support the help desk team when required, including ticket triage, basic troubleshooting, and device setup. Watch training videos and attend classes to learn new technologies and discover ways to improve our tool stack and processes. A continuous learning mindset is highly valued in this role. Requirements 1-3 years of experience in IT support, help desk, or system/network monitoring. Experience with PowerShell scripting. Hands-on experience supporting PCs, servers, networks, and firewalls. Familiarity with RMM and PSA tools (e.g., N-able, ConnectWise, Halo, Datto, NinjaOne, etc.). Understanding of backups, antivirus, patch management, and endpoint protection. Working knowledge of networking fundamentals and firewall troubleshooting. Strong attention to detail, documentation accuracy, and adherence to process. Excellent communication and organizational skills. Team-oriented with a proactive, customer-focused approach. Preferred Experience Previous experience within a Managed Service Provider (MSP). Exposure to MDR, SIEM, and vulnerability management platforms. Familiarity with Windows Server, Active Directory, and common network device interfaces. Experience fine-tuning RMM alerts, thresholds, and PowerShell-based automations. Understanding of system health, patch compliance, and proactive maintenance best practices. Why Work With Us Established & Trusted: Join a well-established Managed Service Provider with over 25 years in business and a proven record of stability and client success. Award-Winning Culture: Proudly recognized as one of the Best Places to Work for five consecutive years, reflecting our commitment to employee satisfaction and workplace excellence. Great Benefits: Enjoy a 3% company retirement match, paid holidays (including your birthday!), and generous paid time off (PTO). Supportive Environment: Thrive in a collaborative, team-driven atmosphere where communication, documentation, and continuous learning are encouraged. Work-Life Balance: We believe in sustainable workloads and predictable schedules-no chaotic ticket queues or burnout culture. Engaged Workplace: Take part in company outings, enjoy office snacks, and be part of a team that values both professional growth and camaraderie. Opportunities to Grow: Gain exposure to a wide range of technologies with a company that actively invests in your career development and advancement.

Job Description Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: Paid Time Off & Holidays 401(k) with employer match Medical/Dental/Vision insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) HSA employer contribution Life and Disability insurance Wellness Program (participation incentives) Employee Assistance Program Competitive pay Career development How do you excel in this position The ideal candidate will be responsible for providing engineered drawings for HVAC control systems. You should be able to review specifications and contract drawings for assigned projects. Provide accurate drawings for HVAC control systems and schematics using Visio. Have the ability to size control valves, dampers, air flow stations, and the like for HVAC systems. Experience designing systems with typical DDC control lines such as: Schneider Electric, Tridium, or similar. Be able to write and understand the sequence of operations for HVAC control systems, along with assembling submittals and O&Ms for projects. What are we looking for Associate degree in Mechanical Engineering/Mechanical Engineering Technology/Electrical Engineering/Computer Engineering or other STEM field with 3-5 years' experience in relevant field. 4+ years' experience in controls design engineering OR 8+ years as a controls technician. Sound knowledge of electrical circuits, HVAC, sensors and signal types, and controls required. Familiarity with common control sequences including ASHRAE Guideline 36P. Demonstrated capability drafting control drawings in Visio, AutoCAD, or equivalent. Advanced computer skills and proficiency in MS Office Suite required. Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment. Additional skills preferred but not required Bachelors degree in Mechanical Engineering/Mechanical Engineering Technology/Electrical Engineering/Computer Engineering or other STEM field with 2-4 years' experience in relevant field. Experience designing control systems using Schneider Electric EcoStruxure and SpaceLogic. Working with us Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. Job Posted by ApplicantPro

Job Description -Pay Range: $19.50 per hour / $20.50 Bilingual -Schedule: Various shifts between 8a-7pm with rotating weekends -Full-time, year-round work Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. What We Offer: Weekly pay via direct deposit Commission on top of hourly rate Paid training - no HVAC experience required Career path into Sales Advisor roles Full-time employees also receive: Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match Paid time off + holiday pay Company-paid life insurance Responsibilities What You'll Do: Act as a key player in the customer satisfaction and quality assurance process by handling inbound concerns and proactively following up with customers Investigate service quality issues including pricing, damages, and technician performance Document and track all customer complaints and QA trends in a timely and detailed manner Coordinate resolutions by working closely with local service center teams and leadership Review and respond to customer satisfaction surveys, especially negative feedback Deliver quality insights and provide quarterly complaint analysis by branch and region Ensure service consistency and continuous improvement in the customer experience Qualifications What You Need: 1-2 years of customer service or call center experience Complaint resolution experience is REQUIRED 4-8 years of experience in quality control, inside sales, or a similar customer-focused role Exceptional communication skills and attention to detail Strong computer and documentation skills A proactive mindset, dependable attitude, and commitment to quality outcomes Pre-employment drug screen and nationwide background check required. *This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. * Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: ***********************************

Full-time Description JE Technology Solutions, a designer and manufacturer of Ground Support Equipment, is seeking a skilled Automation Engineer to join our team. Do you have hands-on experience implementing industrial automation, cobots, robotic welding, and CNC machining automation? Are you interested in applying AI-enabled tools and modern automation technologies to drive measurable improvements in safety, quality, throughput, and cost? This position offers a direct opportunity to make a meaningful operational impact. The ideal candidate brings strong technical expertise, a track record of successful automation deployments in a fabrication environment, solid professional references, and long-term tenure with prior employers. Analyze existing manual fabrication, welding, and CNC machining processes to identify and justify automation opportunities. Design, specify, and implement automation solutions, including robotic welding cells, cobots, CNC tending, material handling, and custom fixturing. Develop and refine manufacturing processes to support automated production, repeatability, and scalability. Create and validate process simulations, layouts, and cycle-time models to optimize automated systems prior to deployment. Support the installation, commissioning, and integration of automated systems within existing shop-floor infrastructure. Troubleshoot and resolve mechanical, electrical, controls, and process-related issues on automated equipment. Monitor system performance and support the development of preventive maintenance and continuous improvement initiatives. Create detailed technical documentation, including system designs, risk assessments, operating procedures, and training materials. Collaborate with engineering, manufacturing, quality, and operations teams to ensure automation aligns with production and business requirements. Travel as required for vendor engagement, site visits, inspections, and functional testing. Contribute to ongoing continuous improvement efforts across manufacturing, engineering, and design functions. Requirements Bachelor's degree in Automation Engineering, Mechanical Engineering, Electrical Engineering, Mechatronics, Manufacturing Engineering, or a related technical field. 5+ years of hands-on experience implementing industrial automation solutions in a fabrication or manufacturing environment. Demonstrated experience deploying robotic welding cells, collaborative robots (cobots), CNC machine automation/tending, and material handling systems. Strong understanding of fabrication, welding, and CNC machining processes and how to automate them safely and effectively. Experience designing automation solutions including equipment selection, tooling, fixturing, layouts, and process flow. Proficiency with PLCs, industrial controls, sensors, vision systems, and automation safety systems. Ability to troubleshoot mechanical, electrical, controls, and process-related issues on automated equipment. Experience supporting system installation, commissioning, and integration into existing production environments. Strong analytical skills with the ability to justify automation projects using ROI, throughput, labor savings, quality, and safety metrics. Experience creating technical documentation including system designs, process documentation, operating procedures, risk assessments, and training materials. Ability to collaborate effectively with engineering, manufacturing, quality, and operations teams. Willingness to travel as required for vendor engagement, site visits, inspections, and testing. JE Technology Solutions, Inc. is a Zero Tolerance Drug Free Workplace. All offers of employment by JE Technology Solutions, Inc. are contingent on completion of a drug test within 2 business days of your offer acceptance and a background check with results in compliance with company policy. Upon hire, JE Technology Solutions, Inc. uses E-Verify to verify employment eligibility for all roles based in the United States. JE Technology Solutions, Inc. is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Applied Concepts, Inc. has been in business for over thirty years. Currently, it is North America's largest provider of business development solutions and training for the automotive industry. Applied Concepts presently has over 8,000 automotive dealership partners throughout North America. Copy and paste this link in your browser to learn even more about our unique and successful company services: *************************** Job DescriptionAs Quality Assurance Specialist we help automotive and powersport businesses connect with their customers through extensive training and support. Over the past 30 years, we have worked with over 8,000 dealerships, strengthening their phone skills to ultimately help with generating more sales and creating a better overall experience for their clients. BENEFITS Hourly rate of $11.00 Excellent training to ensure your success Benefits, Medical/Dental/401K with match Paid Time Off, including holidays Qualifications Desire to work in a team environment, where hard work and dedication are acknowledged and rewarded Professional attitude Ability to listen for and notate accurately key points Strong interpersonal and communication skills Proficient use of grammar and spelling Additional Information All your information will be kept confidential according to EEO guidelines.

** The Sr. Associate Integration and Test Engineering will assist in executing multiple phases of assigned development or production programs. This is a hands-on role and is responsible for supporting the test efforts of laser range finders and laser designators from program inception through product lifecycle. Communicates with contacts within and outside of own team which may include customers or vendors and is responsible for identifying, defining, communicating and addressing general issues typically encountered within job area or function. **KEY RESPONSIBILITIES ** Under limited supervision, determine approaches to objectives demonstrating a complete understanding and application of engineering principles, concepts, and practices. Communicate with contacts within and outside of own team which may include customers or vendors and responsible for identifying, defining, communicate and addressing general issues typically encountered within job area or function. Support verification activities including functional, environmental qualification, and environmental production tests. Responsible for generating test documentation, including test requirement documents, test design documents, test plans and test procedures. Support all phases of the system Life-Cycle- design, analysis, manufacturing, test verification / validity and delivery. Identify, record, document and track issues through resolution. Analyze test results, detect issues and track root causes in collaboration with the development team. Support the root cause, troubleshooting and corrective action process. Travel, as needed to support integration and test activities. Position may require extended hours, as needed, to meet business objectives. **REQUIRED CAPABILITIES ** U.S. Citizenship required due to government contract requirements. Familiarity or experience with the design, manufacturing, or testing involved in the production of optical components for laser designators and range finders. Proficient with Microsoft Office products (Project, Excel, PowerPoint, Word.) Ability to understand technical drawings and specifications as well as working knowledge of general production systems/methods and lean manufacturing principles. Experience with hardware and software requirements, testability, definition, block diagrams, interconnect diagrams and software & hardware integration Experience with test beds and simulators Experience with LabVIEW Familiarity with automation and scripting languages **EDUCATION/ EXPERIENCE ** Associate's degree and a minimum of 4 years or Bachelor's degree and a minimum of 2 years of prior related experience. lieu of a degree, minimum of 8 years of prior related experience with electronic analog and digital circuitry, and troubleshooting complex electronic systems 4+ years' experience in an Integration & Test, reading and executing optical / laser system operating instructions, drawings, schematics, and specifications in a DoD manufacturing environment. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Location Overview: Onsite position at Halifax Health | Brooks Rehabilitation - 303 N Clyde Morris Blvd, Daytona Beach, FL 32114 This position will report to the Director of Hospital Operations and work closely with the System Director for Quality & Patient Safety. The Quality Analyst will apply performance improvement and quality principles to outcome and process measures within the Inpatient Rehabilitation Facility (IRF) care setting. This position will also support interdisciplinary teams to achieve the Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation/redesignation, provide onboarding education to the therapy department, and work collaboratively with IRF leaders to promote CARF survey readiness. This role will help create and collaborate action plans for process improvement for any required findings for hospital site surveys. Job Responsibilities: Quality Analyst responsibilities: Assist with communication to the interdisciplinary team either through discussion or in writing (e.g., formal queries) regarding missing, unclear, or conflicting health record documentation, and clarifies the information as warranted. Educates providers about identification of disease processes that reflect complexity and acuity to facilitate accurate application of code sets. Gathers and analyzes information pertinent to documentation findings and outcomes and uses this information to develop action plans for process improvements. Analyzes quality trends and collaboratively creates action plans for performance improvement surrounding acute care transfers/hospital readmissions with consideration at the hospital, unit and patient specific trend levels. Patient safety indicators including falls, healthcare associated pressure injuries, infections Functional improvement outcomes Other quality measures as identified or regulated Identifies performance improvement opportunities and develops processes, procedures, and policy to support these initiatives. Evaluates workflow processes utilizing lean strategies, process mapping, and performance improvement principles to identify opportunities and efficiencies. Completes audits to ensure processes and policies are being followed CARF Accreditation Responsibilities Perform gap analysis evaluation on a regular schedule to determine compliance with CARF standards. Demonstrate expert knowledge of regulatory compliance of IRF hospital CARF programs. Record and maintain documentation to validate compliance with program standards. Coordinate the interdisciplinary teamwork and organization of data collection by effectively collaborating with clinical leadership teams. Provides on-site support as the lead for surveys related to regulatory compliance ORGANIZATIONAL/SERVICE MANAGEMENT Submits required reports in a timely and professional manner. Identifies variances to meeting departmental goals. Proactively initiates action plans and develops controls to track variances. Demonstrates knowledge of Inpatient Rehabilitation Hospital regulatory rules and regulation relating to the industry. OPERATIONAL MANAGEMENT Develops and maintains effective working relationships with peers, clinical staff, superiors, and external customers. Communicate regularly with superiors, peers, and other staff. Always maintain a pleasant and professional demeanor, ensuring behavior is consistent with Brooks' values and policies. Job Qualifications: Associates degree required Quality certification (CPHQ, Lean, Six Sigma) preferred; or ability to acquire Proven analytical and problem-solving abilities Proven documentation skills Ability to effectively prioritize and execute tasks in a high-pressure environment Good written, oral, and interpersonal communication skills Highly motivated and self-directed Keen attention to detail Team-oriented and skilled in working within a collaborative environment Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan and Match Employee Discount Program Educational Assistance Professional Development Programs Disclaimer: This job description describes the general nature and level of work only. It is not an exhaustive list of all responsibilities, duties, and skills. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.