Quality assurance analyst jobs in Fort Smith, AR

Description & Requirements Test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results. - Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives. - Create and maintain any additional ad hoc analytics requests. - Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools. - Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels. - Assist Human Resources in carrying out various human resources programs and procedures. Minimum Requirements - Bachelor's degree with 3+ years of experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 50,000.00

GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_

THE OPPORTUNITY As our ideal candidate, you bring strong QA expertise, a passion for quality, and a deep understanding of Agile development. You thrive in fast-paced environments-partnering closely with developers, analysts, and product owners to ensure every release delivers value and reliability. You'll be able to shape how we test, automate, and deliver software across multiple applications. Strong critical thinking, adaptability, and the ability to shift seamlessly between hands-on testing, automation, and team collaboration will drive your success here. Your work will go beyond testing-you'll help strengthen processes, mentor others, and directly impact how our teams deliver exceptional experiences to our customers and internal partners. THE TEAM You'll be part of a collaborative Agile team of developers, UI/UX designers, business analysts, and iteration managers. Together, we build and maintain high- performing applications that keep our business moving forward. Quality assurance is a cornerstone of this team-your perspective, leadership, and testing strategy will help drive excellence across every development phase. We value curiosity, accountability, and the ability to adapt quickly as project priorities evolve. This team thrives on shared ownership and continuous improvement. WHAT YOU WILL DO Evaluate and test new or modified software applications to verify alignment with requirements and quality standards Design, execute, and maintain manual and automated test suites that integrate with continuous delivery workflows Collaborate with developers and analysts to define acceptance criteria and communicate test intent and results Perform root-cause analysis and drive timely resolution for defects Create and maintain test data, regression test suites, and automation frameworks Lead test planning and strategy for multiple concurrent Agile projects Maintain QA environments and support deployments from development through production Champion QA best practices and contribute to continuous improvement across the department THE MUST-HAVES Authorization to work in the United States without sponsorship Proven experience as a QA Developer or QA Analyst in Agile development teams Strong hands-on skills in functional, exploratory, and automated testing Proficiency in test automation using Cypress or similar frameworks Understanding of relational and non-relational databases Excellent written and verbal communication skills Strong analytical, problem-solving, and organizational skills Ability to manage multiple priorities in a fast-paced environment Collaborative mindset and a desire to mentor others and build strong partnerships within the team THE NICE-TO-HAVES Experience with unit or load/performance testing tools Working knowledge of HTML, JavaScript, and JSON Familiarity with CI/CD pipelines and version control systems Experience building or enhancing automation frameworks Passion for learning and driving innovation in QA practices No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Position Title: QA Tester Reports to: VP, Quality Assurance and Data Analytics Position Objective: Responsible for designing and running tests on proprietary software usability. Conduct tests, analyze the results, and report observations to the product and development teams. Review software requirements and prepare test scenarios. Execute tests on software usability. Analyze test results on database impacts, errors or bugs, and usability. Prepare reports for product and development teams on all aspects related to the software testing carried out. Work with product and QA teams to translate releases into user-friendly content that drives adoption Comfortable working both collaboratively and independently Takes initiative and follows through on individual responsibilities Interact as needed with internal clients to understand software requirements and errors. Participate in design reviews and providing input on requirements, product design, and potential problems. Support product launches and working with development team in fixing pre/post launch bugs Regular and predictable attendance. Reports to the office minimum of 3 days per week. Other duties as assigned. Basic Qualifications A bachelor's degree in computer science or related field preferred. 1-2 years software testing experience a must. Knowledge of software test design and testing methodologies. Strong computer, hardware, software, and analytical skills. Experience testing in Web based applications, API and/or SQL a plus. Excellent communication and critical thinking skills. Good organizational skills and detail-oriented mindset. National Real Estate Insurance Group, LLC is an at-will organization, and this document does not serve as an employment contract. This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications and additional tasks may be assigned by a supervisor.

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ****************** Job Description Basic skills Proven testing in an Agile project Selenium testing Expertise in testing web based applications, and responsive web design Mobile testing: iOS / Android Expertise in developing Test Plans and writing Test Cases Able to write SQL statements Good writing skills (for documenting the process) Good communication and presentation skills Qualifications ONLY LOCAL CANDIDATES Additional Information ONLY LOCAL CANDIDATES

**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

IDEALFORCE has a CONTRACT position available immediately for a QA Analysts to join our customer in Oklahoma City, OK. This is an ONSITE position. Please find below additional details about this job. Client is considering only LOCAL CANDIDATES for this role Job Description Software Quality Assurance Analsyt is needed to provide expertise and proficiency in the evaluation and testing of multiple software systems for the OSDH. -Interpreting business requirements -Creating and executing test scripts -Reporting bugs and making recommendations for resolving software defects. -The position will research, learn and apply best practices to the software development quality assurance process, support the development team, and become an expert in hands-on software testing. The OSDH anticipates the following existing systems requiring the services of an SQA Analsyst to include: Oklahoma State Immunization Information System (08115), Laboratory Information Management System (LIMS), Interoperable Public Health Information System (IPHIS), WIC EBT System (Electronic Benefits Transactions), and the Public Health Investigation and Disease Detection of Oklahoma (PHIDDO) System. It is expected additional systems will be introduced during the contract period requiring staff augmentation. The exact number and nature of such systems is unknown at this time. -Create and execute test scripts, cases and scenarios; c -Conduct all types of application testing as needed including system, unit, regression, load, and acceptance testing. -Collaborate with business analysts, developers, and system users in the testing of software programs and applications; -Will analyze test results in order to discover defects, bugs, errors, configuration issues, and interoperability flaws. -Adhere to the tracking process and monitor bugs so that resolution progresses in a timely manner. -Position will also ssist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process. Qualifications -Bachelor's degree in Computer Science, Management Information Systems (MIS), Business Management, Accounting, or a Healthcare related field; or an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required education. Experience in a Public Health or Healthcare field is preferred. Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Christian Brothers Automotive Our mission is simple: To create an uncommonly great experience for customers in need of auto service and repair. Christian Brothers Automotive was founded in 1982 on the principles of honesty and integrity. These principles have taken our organization to over 300+ locations all across the country. We strive for excellence in service as the #1 Automotive Repair Franchise in the country. We have a great culture, a great mission, and a great time. We hope you'll consider joining us! The job description will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Qualifications The qualifications will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Additional Information All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer.

The Account Resolution Specialist is responsible for follow up/account resolution of all insurance claims processed within a specific alphabetic range and/or financial class. Responsibilities occasionally will include other duties as assigned, and overtime as requested or required. Qualifications High School Diploma or equivalent. Previous work experience as an Insurance Analyst or equivalent experience/training in date entry. Two (2) years in a Healthcare setting, preferred.

Industry/Sector Not Applicable Specialism Managed Services Management Level Manager At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Analyse and identify the linkages and interactions between the component parts of an entire system. * Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. * Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. * Develop skills outside your comfort zone, and encourage others to do the same. * Effectively mentor others. * Use the review of work as an opportunity to deepen the expertise of team members. * Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. * Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 5 year(s) Demonstrates extensive knowledge and/or a proven record of success in the following areas: * Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance; * Develop and maintain training plans for both new and existing team members; * Designing and delivering training curricula for new hires and ongoing development for existing team members; * Keeping training materials current with process changes, client requirements, and industry/regulatory updates; * Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness; * Providing coaching and skills development opportunities to build functional expertise across the team; * Partnering with leadership to identify training gaps and address them proactively; * Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables; * Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing); * Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions; * Partnering with leadership to implement corrective training and process refinements; * Leading process improvement and optimization; * Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations; * Mentoring junior team members; * Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions; * Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand; * Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients; * Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model; * Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance; * Communicating with senior leadership and senior client stakeholders; * Delivering "white glove" customer service; * Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy; * Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role; * Leading teams of individuals with a positive attitude; * Strong English language reading comprehension and writing skills. Travel Requirements Up to 40% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************

CA LISA Service Virtualization (Mandatory) CA LISA Service Test (Alternate) SOA Testing As a Lead, you are responsible for managing a small team of analysts, developers, testers or engineers and drive delivery of a small module within a project (Delivery/Maintenence/Testing) You may serve as entry level specialist with expertise in particular technology/industry domain/a process / application / product. You are responsible for functional/technical track of a project. Minimum work experience: 3 - 5 Year Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Type: Full-time Duration of role: Permanent 2 Reporting to: Quality Assurance Manager About Us At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $420m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner. Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate's world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact. We are excited by potentially welcoming you as part of our team as we continue to grow on a worldwide scale. About the Role Reporting directly to the Quality Manager, the Quality Assurance (QA) Engineer will work closely with Engineering, Manufacturing, and Purchasing to ensure the effective development, adoption, and execution of various quality programs/projects. What You'll Do Supports product sourcing, purchasing and selection as required by the design process. Provides technical and engineering support for day-to-day processing and process improvements. Confirms system and product compliance with audits and capability studies. Assures system and product quality by designing testing methods, testing finished product and system capabilities, and confirming fabrication, assembly, and installation processes. Prepares product reports by collecting, analyzing, and summarizing information and trends. Participates in technical reviews of requirements, specifications, and designs. Completes general QA projects to improve the quality of our products across the board. Assist in root cause analysis activities on claims. Process SOP creation/maintenance where needed. Gage design as needed. Maintain record of completed production QA check sheets. Identify and help facilitate the execution of approved dispositions for non-conforming material. Maintain on-site measurement devices (calibrate, track in gagetrak, etc). Incoming material inspection as needed. Additional Expectation Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy. Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands. Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System. Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service. What You'll Bring A bachelor's degree in a STEM discipline; an Engineering field is strongly preferred. A minimum of two years of relevant experience. Practical application experience of quality tools, Six Sigma, and Lean Manufacturing methodologies. Knowledge of Quality Management Systems such as ISO-9001. Knowledge of 3D modeling software (Solidworks) and drawings. Experience with root cause analysis. Strong written and verbal communication skills. Proficiency in the Microsoft Suite of applications (Excel, PowerPoint, etc) is required. Prior experience with statistical analysis with tools such as Minitab is a plus. Employee Benefits Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally. World of Wellness Philosophy: We empower you to take charge of your health and well-being. You'll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness. Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world. Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted - allowing you to be more versatile and develop a broader skill set. Mentorship and development: At Tate, we don't believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future. Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence. Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions. Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Employment may be contingent upon completion of post-offer requirements in accordance with applicable law.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. AUDIT INTERN Position Description At RSM, interns work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Interns work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life. Examples of the candidate's responsibilities include: Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues Developing an understanding of the RSM audit approach and tools Assessing risks and evaluating the client's internal control structure Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues Drafting financial statements under prescribed formats Basic Qualifications: 90 credit hours completed Working towards B.A. / B.S. degree or equivalent from accredited university Accounting Major Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations A minimum 3.0 GPA is preferred At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $29 - $34 per hour

Benefits Health Insurance Dental/Vision Insurance Paid Time Off Life Insurance Paid Holidays 401K Matching If you are looking for an opportunity to work in a dynamic team environment where integrity and passion drive operational excellence, AmerCable is the place for you! AmerCable is an ISO 9001:2015-certified manufacturer of jacketed electrical power, control and instrumentation cables. The company's core markets, mining, oil and gas, and industrial, require complex cable designs that can operate reliably over long periods of time in harsh operating environments. As a customer-focused company, AmerCable's top priority is to help its customers be more productive and profitable with high-quality cable products and services, fast reliable delivery, field engineering support and outstanding customer service. All cable products are made in El Dorado, Arkansas or Katy, Texas. We are seeking a detail-oriented and proactive Quality Assurance Engineer to join our team. In this role, you will ensure our products meet the highest standards of quality, reliability, and performance before they reach our customers. You will collaborate closely with developers, product managers, and other stakeholders to identify issues early and drive continuous improvement. Key Responsibilities: Develop, review quality metrics and other KPI's to assist Operations Prepare and implement quality assurance policies and standards Lead & participate in problem-solving teams to address high cost and/or high frequency defects. Serve as point person for quality system audits from third-party agencies and customers. Collaborate with cross-functional teams such as Production & Engineering to ensure products meet customer demands and expectations. Work closely with the production team to continuously improve the quality of existing products and services Assist with customer complaints to ensure containment, determine root causes, implement corrective actions and communicate with customers. Contribute to process improvements and QA best practices. Qualifications Bachelor's degree in Business, Computer Science,Engineering, or related field (or equivalent experience). 3-5+ years of experience in software quality assurance or testing. Strong knowledge of QA methodologies, tools, and processes. Excellent problem-solving skills and attention to detail. Professional cerfitifcaiton in Six Sigma, QA Certification are a Plus AmerCable is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We are seeking an outstanding individual to fill the position of Quality Assurance Coordinator at Aviagen's Egg Depot in Sallisaw, OK. This role is a critical part of the Egg Depot team to ensure Aviagen's quality objectives are maintained and improved upon. The position will report directly to the Operations Manager and will be responsible for proper documentation, inventory control, and release of hold product. This position will assist production Team Members and Supervisors in assuring that safe and quality products are produced according to specification. The applicant will be performing all work in compliance with the company policies, NCC Animal Welfare Guidelines and local, state and federal policies, laws and regulation. Job Description: The ideal candidate should have the following experience, skills, and attributes: Strong computer skills including Microsoft Excel (with Pivot Tables), PowerPoint, and Word. Able to work flexible hours. Typical work week is Monday - Friday. Must be able to perform occasional physically demanding aspects of the job. Bachelors of Science or equivalent. Ability to problem solve and think critically. Detail oriented, professional, strong organizational skills, and self-motivated. Preferred understanding of ISO 9001:2015 or equivalent. Preferred knowledge of hatchery operations or the poultry industry. The following duties will vary according to the needs of the organization. Normal duties will include, but are not limited to, the following: Quality Assurance checks on day old chicks and eggs. Observe and ask employees questions pertaining to job functions. Read processing information such as work instructions, worker logs, product processing sheets, and specification sheets to verify that records adhere to quality assurance specification. Aptitude to determine appropriate corrective actions and root cause analysis. Perform routine facility monitoring and sample collection. Interact and communicate with all levels of facility personnel. Write and submit reports to facility management and QA management team. Identify and rectify quality issues in the facility. Maintain and upload paperwork in a timely manner. Other duties as determine by the QA Management team. We offer: Affordable health insurance 401K PTO Paid holidays Bonus plan We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP. + Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions. + Develop and maintain technical specifications, data mapping documents, and transformation rules. + Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems. + Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP. + Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration. + Define and monitor data quality metrics and key performance indicators (KPIs). + Work with business data stewards to correct data quality issues and promote data governance policies and standards. + Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori. + Translate business needs into technical specifications for reports and ad-hoc queries. + Optimize report performance and data extraction processes for efficiency. + Provide support and training to end-users on reporting tools to enable data-driven decision-making **_Qualifications_** + Bachelor's Degree in related field preferred or equivalent work experience preferred + Proven experience in SAP Data Conversions, migrations and ETL processes. + Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud + Strong knowledge of SQL, data modelling and database concepts + Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes). + Excellent analytical, problem solving and communication skills + Ability to work both independently and collaboratively with cross-functional teams **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

As a Data Center Quality Inspector I, you provide superb quality control services for our clients. The work includes performing essential inspections of electrical equipment and systems, such as switchgear and substations. Detailed knowledge of mechanical and instrumentation is critical to conduct inspections and interpret electrical drawings and specifications. Attentively, you ensure the equipment and technicians around you comply with company and site safety requirements. You prepare detailed daily reports about your findings, including time tracking and special inspection reports. Diligently, you approve and submit important documents such as Lockout/Tagout (LOTO) requests, team reports, and time tracking reports. You take pride in assuring that our clients receive safely installed and functional equipment every time. If you are an analytical and detail-oriented individual who communicates effectively and prioritizes safety, this could be the position for you! Travel may be required. Responsibilities Ability to read and interpret electrical drawings and specifications. Prepare written documentation such as daily narratives (work reports), special inspection reports, and daily time tracking. Perform inspections of switchgear, standby generators, protective relays, and other electrical distribution components. Submit LOTO requests, review and approve team reports, and time tracking. Ensure compliance with all company and site safety requirements. Benefits Competitive pay, depending on experience. Medical, dental, vision, 401(k) with company match, among other benefits. Holidays and paid vacation time. Extensive learning and development opportunities. Requirements Requirements High school diploma or equivalent. Higher education degree preferred. Minimum of two years of experience inspecting, testing, commissioning, or operating electrical distribution systems. Commercial or naval nuclear experience is strongly desired. OSHA 10-hour Construction Safety training. Commitment to excellence and high standards.

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success. The Testing Specialist is responsible for the administration of the NWACC placement tests and NWACC classroom tests. The incumbent will also assist with the scheduling and administration of a variety of testing programs, proctor services, and certification testing. This position is responsible for coordinating office activities and developing, revising, and recommending administrative policies and procedures as directed by supervisor. The primary location for this position is the NWACC Washington County Testing Center, but covering shifts at the NWACC Benton County campus will be required. This position is governed by state and federal laws and agency/institution policy. Essential Duties: Manages Washington County Testing Services, including scheduling and proctoring NWACC course, placement, and accommodated exams; maintains an organized workspace; and monitors supply inventory. Oversees the scheduling of all placement exams at both locations. Continuously monitors testers and enforces testing security procedures while administering various types of pencil/paper and computer/web-based tests for prospective and currently enrolled students. Obtains and maintains relevant certifications to support the administration of assessments associated with community proctoring services, including CLEP, DSST, PearsonVue, Kryterion, and PROV. Maintains testing records and ensures that the data is properly transmitted to the appropriate physical location or digital storage. Edits content for the Testing Services MyNWACC webpage and completes special projects or additional tasks as assigned by the Director of Testing Services. Must have the ability to work a flexible schedule including covering an occasional Saturday and/or evening. Deliver prompt and high-quality customer service by responding to inquiries about Testing Services through phone, email, and in-person interactions. Regular, reliable and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Rate of Pay: $18.55 per hour *Higher compensation may be considered based on qualifications directly related to position. Completed applications received by 01/05/2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position. Minimum Qualifications: Associate degree from an accredited institution of higher education At least 2 years of experience in a specialized or related field applicable to work performed Preferred Qualifications: Bachelor's degree from an accredited institution of higher education At least one year of experience working at an academic testing center At least 2 years of customer service experience Knowledge, Skills, and Abilities: Must be a self-starter who takes accountability for performance while requiring minimal supervision Strong time management, multi-tasking, and organizational skills Knowledge of Student Information systems, word processing programs, spreadsheets, email and other computer programs Ability to effectively communicate in oral and written form with a diverse customer base in a welcoming and friendly manner Ability to build relationships with individuals and teams across the institution and campus Physical Demands/Work Environment: The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is: Frequently: • Manipulate items with fingers, including keyboarding • Sitting • Standing • Walking Constantly: • Hearing • Repetitive motion • Talking The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes. Environmental Conditions: The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required. NWACC is an Equal Opportunity Employer, please see our EEO policy.