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Quality assurance analyst jobs in Idaho Falls, ID - 188 jobs

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  • Do Not Apply - Test

    Maximus 4.3company rating

    Quality assurance analyst job in Idaho Falls, ID

    Description & Requirements Test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results. - Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives. - Create and maintain any additional ad hoc analytics requests. - Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools. - Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels. - Assist Human Resources in carrying out various human resources programs and procedures. Minimum Requirements - Bachelor's degree with 3+ years of experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 50,000.00
    $41k-78k yearly est. Easy Apply 5d ago
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  • QA/QC Coordinator

    E2 Optics 4.1company rating

    Quality assurance analyst job in Boise, ID

    Why E2 Optics? 🔌 Join Our Team as a QA/QC Coordinator at E2 Optics! 🔌 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures. Quality Assurance: Develop and execute the E2 Optics Quality Management System (QMS) for every project. Collaboration: Partner with internal and external stakeholders to ensure adherence to quality standards. Inspections & Reporting: Conduct quality inspections, generate data analytics, and track nonconformance reports. Continuous Improvement: Drive Lean initiatives and contribute to the success of quality-driven projects. Training & Coaching: Train internal teams on quality standards and procedures. What We Are Looking For High school diploma or GED required. 2+ years of field experience with structured cabling or data center cabling installations. Experience with fiber installation and testing. Strong communication and coaching abilities. Analytical, decision-making, and problem-solving skills. Proficient in Microsoft Office (Outlook, Word, Excel). Ability to work under pressure while maintaining a positive, detail-oriented approach. Experience with technical writing and developing QA/QC procedures is a plus. What We Offer Competitive pay Opportunities for professional development and career growth BICSI training facilities A supportive and inclusive work environment Health, dental, and vision insurance Paid time off and holidays Work Environment and Physical Demands The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
    $47k-68k yearly est. Auto-Apply 13d ago
  • Quality Assurance Engineer

    Columbia Energy 3.9company rating

    Quality assurance analyst job in Idaho Falls, ID

    Company: Columbia Energy & Environmental Services, Inc. Employment Type: Full-time, Exempt The Quality Assurance Engineer supports the successful execution of projects by assisting with the planning, implementation, and oversight of quality assurance activities. This role works closely with the Quality Assurance Manager and cross-functional teams to ensure compliance with ASME NQA-1 requirements, applicable codes and standards, customer specifications, and contractual obligations. This is an on-site position based at the Idaho Falls, ID facility. Occasional travel to the Richland, WA location may be required. Quality Assurance Responsibilities The Quality Assurance Engineer is responsible for supporting and maintaining effective quality assurance processes, including: Assisting the Quality Assurance Manager with planning, execution, and reporting of quality assurance activities Ensuring compliance with ASME NQA-1 requirements, safety programs, industry standards, applicable laws and codes, technical specifications, and customer contracts Reviewing manufacturing travelers to verify that all required quality control steps have been completed and properly documented Collecting, verifying, processing, and archiving project documentation to ensure records are complete, accurate, and compliant Preparing, reviewing, and delivering comprehensive documentation packages to customers, including certifications, records, and reports Representing the company professionally with a customer-centric mindset throughout the project lifecycle Supporting change control processes, non-conformance management, and corrective action activities as required Inspection & Audit Support In addition to documentation and compliance responsibilities, this role supports inspection and audit activities, including: Participating in internal and external audits to ensure compliance with applicable standards Supporting timely resolution of audit findings and recommendations Performing dimensional, visual, and other inspections as required to verify product conformance to project requirements Working collaboratively with Quality Control, Engineering, Operations, and Project Management teams to resolve quality-related issues Core Competencies & Qualifications Experience working in a quality assurance role within an ASME NQA-1 environment Strong attention to detail with an internal and external customer-focused approach Ability to organize, prioritize, and complete tasks efficiently and on schedule Working knowledge of non-conformance management, documentation control, and change control processes Strong communication skills with the ability to work independently and across teams Ability to train and mentor others on quality assurance processes and expectations Work Environment This position involves a combination of office-based and manufacturing floor responsibilities. The Quality Assurance Engineer works closely with Quality Assurance, Quality Control, Engineering, Operations, and Project Management personnel at the Idaho Falls facility. Occasional travel to the Richland, WA location may be required. Compensation & Benefits This is a full-time, exempt position with an annual salary range of $60,000 - $90,000, depending on experience. Eligible employees may participate in the company's benefit programs in accordance with plan terms and eligibility requirements, including: Medical, Dental, and Vision Coverage Flexible Spending Account (FSA) Health Reimbursement Account (HRA) Company-Paid Life Insurance Tuition Reimbursement Paid Time Off (PTO) Paid Holidays 401(k) Plan Equal Opportunity Employer Columbia Energy & Environmental Services, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by applicable law.
    $60k-90k yearly 5d ago
  • Quality Assurance (Automation) Tester

    Govcio

    Quality assurance analyst job in Boise, ID

    GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_
    $100k-110k yearly 32d ago
  • Policy Business Analyst

    Idaho National Lab 4.2company rating

    Quality assurance analyst job in Idaho Falls, ID

    Policy Business Analyst - (23581) Description Idaho National Laboratory (INL) is hiring a Policy Business Analyst to work in our Business Management department. You will support acquisition Policy & Assurance functions, ensuring compliant contracting activities that connect resources to research. You will work under minimal supervision to enhance and maintain policy infrastructure through research of new requirements, implementation of applicable changes, revision of existing procedures, and incorporation of new policies Our team works an on-site 9x80 schedule located at our Idaho Falls, ID, EROB facility with every other Friday off!You will report to the Manager of Policy & Assurance with no direct reports. Responsibilities Include:In accordance with applicable directives, federal regulations (e. g. , Federal Acquisition Regulations (FAR), Department of Energy Acquisition Regulations (DEAR), and Cost Accounting Standards (CAS)), maintain and update in-depth policies and procedures to ensure effective risk mitigation and efficient operation of contract-related activities. Evaluate potential deviations from policy and recommend solutions to mitigate risk to INL. Maintain and enhance acquisition policies, procedures, forms, and other documents. Ensure policies balance compliance to regulations, while enabling efficient operations. Act as a change agent (obtain buy-in and lead implementation of new processes). Maintain precise documentation to justify decisions, conclusions, findings, or recommendations. Assure INL's interests are protected by taking a proactive approach in identifying and assessing risks; identify, develop, and implement process improvements and identify areas where automation efforts could improve current processes. Provide recommendations for process improvement initiatives and assume leadership of special projects. Interface with acquisitions, finance, business offices, internal audit, and other relevant organizations to support internal processes and controls. Use computer systems or applications to access, create, edit, print, send, retrieve, or manipulate analytical data, files, or other information to provide required and/or ad-hoc reports as necessary. Work on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devise solutions based on limited information and precedent and adapt existing approaches to resolve issues. Use evaluation, judgment, and interpretation to select the right course of action. Identify, enhance and develop processes and procedures to maximize the efficiencies of the business to which the support is being provided. This discipline is designated for professional exempt work scope for which no other appropriate work discipline code has been established. Qualifications Minimum Requirements: Level 3: Bachelor's Degree and 5 years of relevant experience OR a Master's Degree and 2 years of relevant experience with a degree in Business, Legal, or related field. Level 4: Bachelor's Degree and 9 years of relevant experience OR a Master's Degree and 6 years of relevant experience with a degree in Business, Legal, or related field. Job Information: The pay range for this position is: Level 3-Salary grade 430 ($66,504 -$136,356) / Level 4-Salary grade 440 ($79,344 - $162,732). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials. Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills. Physical Requirements: While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, and work in an office environment. The job requires hand/finger dexterity to keyboard or type, handle materials, manipulate tools, and reach with hands and arms. The job requires the operation of office equipment. The employee must occasionally lift and/or move up to 35 pounds. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with people is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits and Relocation Medical, Dental, Vision, and Flexible Spending Accounts 401(k) with a 4. 2% employer contribution and up to 4. 8% match Paid time off (personal leave) Employee Education Program (tuition assistance) Comprehensive Relocation PackageBenefit eligibility subject multiple factors, including employment status and position classification. INL is a science-based, applied engineering national laboratory dedicated to supporting the U. S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation's nuclear and renewable energy, national security, and environmental missions. INL MissionOur mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL VisionOur vision is to change the world's energy future and secure our nation's critical infrastructure. Selective Service RequirementsTo be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see www. sss. gov. Equal Employment OpportunityIdaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Reasonable AccommodationWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other InformationWhen applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited. Primary Location: US-ID-Idaho FallsJob: Business ServicesOrganization: Business Management (Fxxx) Schedule: Full-time Employee Status: RegularJob Posting: Jan 15, 2026, 1:42:55 AMUnposting Date: Jan 29, 2026, 6:59:00 AMRELOCATION: Position Relocation EligibleTELEWORK: On-Site Worker
    $79.3k-162.7k yearly Auto-Apply 21h ago
  • UAT Tester

    Quantum Strides

    Quality assurance analyst job in Cheyenne, WY

    The UAT Tester shall provide UAT testing, and other testing necessary, as defined in the task order. The Tester shall also develop and define appropriate test cases to ensure correct functions. Five (5) years of experience as a Tester related to public sector healthcare system implementation projects; current work assignments (client name); and home office location.
    $68k-87k yearly est. 60d+ ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Quality assurance analyst job in Boise, ID

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $71k-95k yearly est. 34d ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance analyst job in Boise, ID

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $66k-89k yearly est. 60d+ ago
  • Policy Business Analyst

    INL

    Quality assurance analyst job in Idaho Falls, ID

    Idaho National Laboratory (INL) is hiring a Policy Business Analyst to work in our Business Management department. You will support acquisition Policy & Assurance functions, ensuring compliant contracting activities that connect resources to research. You will work under minimal supervision to enhance and maintain policy infrastructure through research of new requirements, implementation of applicable changes, revision of existing procedures, and incorporation of new policies Our team works an on-site 9x80 schedule located at our Idaho Falls, ID, EROB facility with every other Friday off! You will report to the Manager of Policy & Assurance with no direct reports. Responsibilities Include: In accordance with applicable directives, federal regulations (e.g., Federal Acquisition Regulations (FAR), Department of Energy Acquisition Regulations (DEAR), and Cost Accounting Standards (CAS)), maintain and update in-depth policies and procedures to ensure effective risk mitigation and efficient operation of contract-related activities. Evaluate potential deviations from policy and recommend solutions to mitigate risk to INL. Maintain and enhance acquisition policies, procedures, forms, and other documents. Ensure policies balance compliance to regulations, while enabling efficient operations. Act as a change agent (obtain buy-in and lead implementation of new processes). Maintain precise documentation to justify decisions, conclusions, findings, or recommendations. Assure INL's interests are protected by taking a proactive approach in identifying and assessing risks; identify, develop, and implement process improvements and identify areas where automation efforts could improve current processes. Provide recommendations for process improvement initiatives and assume leadership of special projects. Interface with acquisitions, finance, business offices, internal audit, and other relevant organizations to support internal processes and controls. Use computer systems or applications to access, create, edit, print, send, retrieve, or manipulate analytical data, files, or other information to provide required and/or ad-hoc reports as necessary. Work on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devise solutions based on limited information and precedent and adapt existing approaches to resolve issues. Use evaluation, judgment, and interpretation to select the right course of action. Identify, enhance and develop processes and procedures to maximize the efficiencies of the business to which the support is being provided. This discipline is designated for professional exempt work scope for which no other appropriate work discipline code has been established. Minimum Requirements: Level 3: Bachelor's Degree and 5 years of relevant experience OR a Master's Degree and 2 years of relevant experience with a degree in Business, Legal, or related field. Level 4: Bachelor's Degree and 9 years of relevant experience OR a Master's Degree and 6 years of relevant experience with a degree in Business, Legal, or related field. Job Information: The pay range for this position is: Level 3-Salary grade 430 ($66,504 -$136,356) / Level 4-Salary grade 440 ($79,344 - $162,732). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials. Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills. Physical Requirements: While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, and work in an office environment. The job requires hand/finger dexterity to keyboard or type, handle materials, manipulate tools, and reach with hands and arms. The job requires the operation of office equipment. The employee must occasionally lift and/or move up to 35 pounds. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with people is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits and Relocation Medical, Dental, Vision, and Flexible Spending Accounts 401(k) with a 4.2% employer contribution and up to 4.8% match Paid time off (personal leave) Employee Education Program (tuition assistance) Comprehensive Relocation Package Benefit eligibility subject multiple factors, including employment status and position classification. INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation's nuclear and renewable energy, national security, and environmental missions. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world's energy future and secure our nation's critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see ************ Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.
    $79.3k-162.7k yearly 5d ago
  • Senior QA Test Lead (Functional or Non-Functional)

    Launch Legends

    Quality assurance analyst job in Cheyenne, WY

    Shape the Future of Blockchain-Bringing Business On-Chain We're offering a unique opportunity to join Launch Legends (and Autheo) as a part-time Equity Cofounder. Founded nearly four years ago, Launch Legends is at the forefront of bridging Web3 blockchain technology with the next evolution of Web2 integration-bringing businesses on-chain through enterprise-grade solutions, DePIN innovations, and decentralized financial infrastructure. Our flagship project, Autheo, is an AI enabled Layer-Zero OS with an integrated Layer-1 blockchain and complete decentralized infrastructure thast includes decentralized compute, storage, identity, and service marketplaces, as well as a Full-stack development enveronment (DevHub)-engineered for scalable enterprise adoption, developer innovation, and real-world blockchain integration. Our Projects Autheo - ************** Autheo Team - https://**************/teams Launch Legends (Parent Company) - ******************** Twitter: **************************** About Autheo With nearly 100 equity cofounders from leading companies and institutions-many with advanced degrees and PhDs-Autheo is solving the critical challenges blocking business adoption of blockchain technology. Key Features: Enterprise-Grade Layer-1 Blockchain - High-speed, self-securing, and cost-efficient infrastructure built for scale. Developer Hub & Application Marketplace - A decentralized platform where developers build, deploy, and monetize real-world apps. Web2-Web3 Integration - Microservices, SDKs, and governance frameworks for seamless business migration. Decentralized Cloud & Compute - Secure, privacy-preserving storage and AI-powered compute for next-gen applications. DePIN Infrastructure - On-chain networks powering real-world infrastructure ownership and resource sharing. Traction (Testnet Launch): Wallet Accounts: 290,000+ Twitter Followers: 30,000+ Discord Members: 19,000+ Smart Contracts Deployed: 30,000+ Developers Registered for MVP DevHub: 7,500+ Compensation & Growth Path This is a part time equity / token-based cofounder opportunity. You will receive equity in Launch Legends, Autheo, and the WFO Creator Network, along with token allocations in the Autheo blockchain. We have already completed an initial financing round to support infrastructure and marketing, and are currently in discussions with VCs and crypto investors to fund expansion and salaries. Salaried compensation is expected to begin within 4 to 5 months, following our node, token sales or funding. Role: Senior QA Test Lead (Functional or Non-Functional) We're building a world-class QA team to ensure excellence in our blockchain Layer-1/2 solutions, smart contracts, dApps, and decentralized infrastructure. As Senior QA Test Lead, you'll drive day-to-day testing activities for functional and non-functional requirements, coordinating execution, ensuring comprehensive coverage, and championing quality across cross-functional project teams in a dynamic Agile/DevOps environment. Key Responsibilities: Lead day-to-day testing activities from planning and preparation through execution and closure Collaborate with QA engineers, testers, and project teams to define scope, functional, and non-functional requirements Support the team in identifying test scenarios, coverage, scripts, and obtaining necessary approvals Plan and estimate testing resources Ensure Requirements Traceability Matrix (RTM) is completed and maintained Drive regulatory compliance across testing efforts Act as a QA champion within the organization Coordinate daily test execution, reporting, defect triage, and retesting First 30-60 Day Deliverables: Testing plans and resource estimates established for active projects Daily coordination processes implemented for execution, reporting, and defect management RTM framework rolled out with initial compliance validations completed Qualifications: Required: 8-10 years in software testing, with extensive experience leading groups of QA engineers Proven track record of mentorship and introducing new processes Deep understanding of Agile/DevOps methodologies Bachelor's degree in Computer Science, Software Engineering, or related field (preferred) ISTQB certification Preferred: Knowledge of AI testing tools Experience in blockchain/Web3 environments Soft Skills: Strong coordination and leadership in cross-functional settings Analytical mindset with keen attention to detail Passion for delivering quality in high-stakes decentralized systems If you're ready to lead testing for the next generation of blockchain innovation, empower scalable Web3 adoption, and shape enterprise-grade decentralized solutions, we invite you to take the next step. Let's build the future-together. 🌐 🚀 WHY JOIN LAUNCH LEGENDS? Traction with Momentum: Autheo is already gaining significant traction in the blockchain space, with rapid developer adoption, platform growth, and partnership interest. Cross-Industry Impact; Autheo is positioned to transform not only the Web3 ecosystem-but also Web2 and the broader technology sector-by enabling real-world business adoption of decentralized infrastructure. Real Innovation, Not Hype: Unlike many blockchain ventures, Autheo is focused on substance over speculation. We are building real solutions: modular fullstack infrastructure, enterprise-grade toolkits, decentralized identity, cloud, compute, and service orchestration. Backed by Elite Talent: You'll join a team composed of professionals from top-tier universities, Fortune 500 companies, and major blockchain platforms. Our team includes multiple PhDs and senior engineers who have launched and scaled world-class technologies. If you're ready to redefine blockchain adoption, empower global business integration, and help shape the next generation of Web3 and developer ecosystems, we invite you to take the next step. Let's build the future-together.
    $70k-92k yearly est. 12d ago
  • Corrections Test Job 10

    Test-Hospital Def

    Quality assurance analyst job in Cheyenne, WY

    We're living in the new normal. Lives and careers look different today. So why shouldn't you have a role that delivers excitement, fewer restrictions, and brings you closer to loved ones? At American Medical Staffing (AMS), we believe in supporting the pioneers who embody the sense of adventure each new placement brings and we're looking for a Registered Nurse for a Corrections contract assignment. Job Title: RN: Corrections Location: Cheyenne, Wyoming Setting: State Prison Pay Range: Based on experience Schedule: Days, 36-hours per week, Every other weekend, Holidays as needed Contract Length: 13 to 26-weeks Candidate Type: Local and traveler friendly Requirements: 2-3 years of experience as a RN Qualified applicants MUST have at least 1-3 years of experience in the correctional setting Valid Registered Nurse license Be willing to obtain Wyoming licensure Why Choose American Medical Staffing? Day-One Benefits: Medical, dental, and vision plans with no waiting period. Wellness PTO: Build 1 or 2 weeks of paid time off into your contract. Hotel Discounts: Save up to 60% on hotel bookings with access to 700,000+ discounted properties. Loyalty Program: Earn financial incentives automatically based on hours worked and assignment type. Referral Program: $500 for you and $500 for each referral after 450 hours-no limits Working Advantage: Access exclusive discounts on retail, entertainment, and travel. Scrub Discount: 20% off all scrubs through our customized AMS store. Retirement Plans: 401(k) options to help you plan for the future. Compliance & Credentialing Support: Let us handle the logistics so you can focus on patient care. Responsibilities As a healthcare professional in a Corrections facility, you'll play a critical role in serving a unique and often underserved patient population. Your care will directly impact patient safety, wellness, and rehabilitation. A few of the responsibilities include: Conduct comprehensive nursing assessments and deliver acute and chronic care services within the scope of a Registered Nurse (RN) in a correctional setting. Manage medication administration, triage, and emergency response procedures in alignment with correctional healthcare standards. Utilize electronic medical records (EMR) to accurately document patient care, treatment plans, and follow-up in accordance with HIPAA regulations. Collaborate with interdisciplinary teams in a secure, structured environment-providing care that truly matters. Apply now to take the next step in your journey. American Medical Staffing is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, or any other non-merit factor .
    $40k-64k yearly est. 60d+ ago
  • Internship Summer 2026 - Quality Assurance Automation Engineer

    Melaleuca 4.4company rating

    Quality assurance analyst job in Idaho Falls, ID

    Company Profile "To Enhance the Lives of Those We Touch by Helping People Reach Their Goals” Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company. We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 4,500 employees and operate in 20 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for outstanding individuals to be part of our Software Development Group. Overview Program Dates: Summer Only: May through August This is an exciting opportunity to learn how Automation Testing helps enterprise organizations design, develop, and deliver quality software! You will work with talented team members who want to share their experiences, provide mentorship, and actively participate in improving automation at Melaleuca. You will work in a fast paced environment and gain experience about how enterprise platforms are built. You will contribute as part of a full-stack development team that does it all: front-end, back-end, database, DevOps, and test automation and work with the latest tools and technologies in the .NET ecosystem: Azure DevOps, C#, and .NET Core (including ASP). Responsibilities Automate client and server-side applications, testing mobile and web platforms Learn, maintain, design, create, improve: C# NET Core web apps and APIs Azure DevOps CI/CD pipelines and tools Automated UI and API test suites Databases Participate in developing solutions to problems Plan and implement work under the guidance of a mentor Work closely with the development manager to meet assigned development goals Qualifications Preference given to students currently in their junior or senior year of college, pursuing a degree in related field Able to work in Idaho Falls, Idaho for your program dates of approximately 90 days Cumulative GPA of 3.75 or higher Passion for learning automation testing and CI/CD Knowledge of object-oriented development Knowledge of C#, ASP.NET or Microsoft SQL preferred Familiarity with Cypress is a plus Why Melaleuca Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind. This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices. Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis-it feels more like a family than a multi-national corporation. Safe, uncrowded, affordable - nestled in the heart of beautiful Eastern Idaho, Idaho Falls is a prosperous and vibrant community, as well as the gateway to recreational paradise. This unique setting provides numerous opportunities for total wellness -- social, physical, financial, and emotional. If you love outdoor activities, this is the place for you, with the Snake River running right through town, the Rocky Mountains dominating the horizon, and Yellowstone less than a 2-hour drive away. Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.
    $18k-28k yearly est. Auto-Apply 46d ago
  • Supplier Quality Representative (SQR)

    Amentum

    Quality assurance analyst job in Idaho Falls, ID

    We are seeking a full-time Subcontractor Quality Representative (SQR) who will report directly to the Project Quality Assurance Manager (PQAM) and support the field-related quality process concerns. The SQR supports the QA team by performing direct observations and oversight of subcontractors' implementation of their NQA-1 quality assurance program, plans, and procedures to ensure effective implementation and verbatim compliance is maintained. This will include the arrangements needed to assure quality during the subcontractor's procurement, manufacture, and construction phase for systems, structures, and components (SSCs). The SQR works with internal company departments and subcontractors to address ongoing subcontractor quality issues, continued process improvement of subcontractors, and ensure subcontractors meet quality requirements. The SQR is responsible for overseeing the subcontractor's quality interfaces and performance and reporting subcontractor programmatic/process compliance issues/concerns to our Quality and Construction Management. The role requires direct involvement in the interactions between Subcontractors, Engineering & Design (Title III), Procurement, Auditors, and Inspection & Test Agencies (ITA's), as necessary to support the Spent Fuel Handling Recapitalization Project (SFHP) Facility construction activities. The SQR needs to work with Subcontractors to reduce quality issues and defects, proactively identify risks, and lead initiatives to assure the applicable requirements are met. The SQR duties require the successful candidate to be present on-site for work. The SFHP Facility site is located in Scoville, Idaho (approximately 51 miles from Idaho Falls, Idaho). We're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery, and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, we provide a full spe ctrum of professional services including consulting, technical, scientific, and project delivery for the government and private sector. Our business model allows us to successfully service our clients, leverage our integrated services, and provide our employees with growth opportunities while delivering global solutions to our client's local programs. We consistently receive high rankings from Engineering News-Record (ENR) in many classifications, including the categories of Top Design Firms, Top Contractors, Top Green Buildings Design Firms, and Top Transportation Companies. Responsibilities: Develop a strategy and arrangements for independent observations/oversight activities as required, to ensure that the subcontractor meets specified quality requirements. Schedule, perform and record direct observations and oversight of activities affecting quality to assure subcontractors' effective implementation of approved quality plans and procedures. Monitor and evaluate supplier performance and make recommendations based on analytics. Develop and maintain a required level of independence necessary to perform adequate oversight activities of the Subcontractor's quality control and quality assurance processes. Generate and issue daily oversight reports, weekly progress reports, and monthly metrics related to the subcontractor's compliance performance. Facilitate and support interfaces with internal and external customers on subcontractor quality matters. Review subcontractor's submittal documentation/records for compliance with contract requirements. Perform in-process document/record reviews to support an expedited turnover of records upon completion of work. Audit subcontractor-delivered quality documentation and records for completeness and compliance with project requirements. Perform subcontractor quality system assessments and performance evaluations. Review oversight observations/findings, and non-conformities and when appropriate contribute input for Title III support regarding non-conformance and troubleshooting. Identify and evaluate subcontractor trends in process conformity and evaluate whether corrective actions are appropriate while analyzing (trend tracking) subcontractor data. Actively support the safety culture and ensures integration of quality in relevant processes by complying with the requirements of the Project Quality Assurance Plan. #NPCSFHP #NPCjobs #Nuclearjobs #Idahojobs BS Quality/Business/Technical/Engineering or related field from an accredited college or university and five (5) years of demonstrated, applicable experience; or ten (10) years of demonstrated applicable experience in the nuclear quality industry. Working knowledge and application of applicable nuclear codes and standards, including 10 CFR 830 Subpart A, DOE Order 414.1D, and quality standard ASME 2008/ASME NQA-1a-2009 Addenda, ISO-9001:2015 and knowledge of ISO/IEC 17025 Laboratory Systems is advantag eous . Certified Nuclear Lead Auditor credentials or ability to obtain within one year, or advanced experience participating in and supporting quality assessments, surveillances, audits and/or causal analysis. Demonstrated ability to effectively communicate with all levels of personnel across multiple organizations to solve complex problems. Proven ability to plan, prioritize, and schedule work to ensure completion in accordance with requirements, deadlines, and budget. Comprehensive knowledge, understanding, and ability to apply Codes, Standards, and Regulatory requirements. NQA-1 Experience in Commercial Grade Dedication (CGD). Extensive knowledge and understanding across a broad range of nuclear quality issues. Models and provides role model behavior in line with company values. Ideal candidate will demonstrate Self-initiative daily Strong champion and agent of people to foster a culture of high compliance to quality standards and create, maintain and implement standardized subcontractor quality policies and processes. * USA citizenship is required Essential Functions: Intermittent sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, and lifting. Lifting requirements are limited to 40 lbs. in the form of supplies, drawings, etc. Hand manipulation is required for simple grasping, pushing, and pulling, and fine manipulation. Right and/or left hands utilized. Occasional need to reach and/or work above the shoulder, as well as below the shoulder. Must be alert to equipment in the field, there may be occasional travel, may include work near construction job site equipment when in the field, occasional need to work near hazardous equipment and machinery, occasional need to walk on uneven ground, exposure to dust, gas or fumes, exposure to noise, extremes in temperature or humidity, and potential work at heights. Will help prepare people for new opportunities and challenges. With positions at every level, openings in multiple disciplines, and expertise in a range of markets and offices around the globe, we create an environment where you can learn, grow, and thrive. From our competitive benefits program to our Health and Safety initiative of Beyond Zero workplace injuries, we believe that you'll find a flourishing career here. #NPCjobs #NPCSFHP
    $34k-59k yearly est. 60d+ ago
  • ID - DHW - Quality Assurance Test Engineer (790061)

    Conflux Systems, Inc.

    Quality assurance analyst job in Boise, ID

    Title: QA Test Analyst Duration: 6 Months Either Web Cam or in Person Interview Remote Required Skills the ideal candidate will focus primarily on creating, executing, monitoring, and refining automated test cases while applying sound judgment on when manual testing is more appropriate. This role requires a deep understanding of how testing strategies contribute to delivering a functional, stable, and reliable product that aligns with business value. Key Responsibilities Design, develop, and maintain automated test scripts using Selenium and related frameworks. Conduct API testing and performance testing using JMeter. Perform manual testing when automation is not suitable, ensuring comprehensive coverage. Write and execute complex SQL queries (Oracle & MSSQL) for data validation and backend testing. Collaborate with developers and product teams to identify, document, and resolve defects. Provide clear communication on blockers, level of effort, and testing progress. Conduct regression testing to confirm defect remediation. Generate and present test coverage reports as needed. Participate in Agile/SAFe ceremonies and contribute to continuous improvement of QA processes. Demonstrate knowledge of SDLC, Java programming, and modern web browsers during hands-on evaluations. Required Qualifications Currently employed in a Quality Assurance role. 5-7 years of prior, continual experience in Quality Assurance roles. Strong, approaching expert-level, proficiency in: Selenium (UI automation) JMeter (performance/load testing) API Testing SQL (Oracle & MSSQL) Manual Testing Ability to determine when automation vs. manual testing is appropriate. Solid understanding of SDLC, Agile/SAFe methodologies, and testing best practices. Familiarity with Java for automation scripting. Excellent communication and collaboration skills. Preferred Skills Experience with: AppDynamics (application performance monitoring) Maven, Apache Linux administration (RHEL) Docker container development and testing (containerization) Awareness of infrastructure dependencies and ability to design tests that reflect real-world usage scenarios. Ideal Candidate Profile
    $63k-86k yearly est. 13d ago
  • Quality Assurance Test Engineer

    Sunsoft Online

    Quality assurance analyst job in Boise, ID

    Job DescriptionWe are seeking a highly skilled Quality Assurance Test Engineer with strong hands-on experience in automated and manual testing. The ideal candidate will focus primarily on creating, executing, monitoring, and refining automated test cases while applying sound judgment on when manual testing is more appropriate. This role requires a deep understanding of how testing strategies contribute to delivering a functional, stable, and reliable product that aligns with business value. Key ResponsibilitiesDesign, develop, and maintain automated test scripts using Selenium and related frameworks.Conduct API testing and performance testing using JMeter.Perform manual testing when automation is not suitable, ensuring comprehensive coverage.Write and execute complex SQL queries (Oracle & MSSQL) for data validation and backend testing.Collaborate with developers and product teams to identify, document, and resolve defects.Provide clear communication on blockers, level of effort, and testing progress.Conduct regression testing to confirm defect remediation.Generate and present test coverage reports as needed.Participate in Agile/SAFe ceremonies and contribute to continuous improvement of QA processes.Demonstrate knowledge of SDLC, Java programming, and modern web browsers during hands-on evaluations.Required QualificationsCurrently employed in a Quality Assurance role.5-7 years of prior, continual experience in Quality Assurance roles.Strong, approaching expert-level, proficiency in:Selenium (UI automation) JMeter (performance/load testing) API TestingSQL (Oracle & MSSQL) Manual TestingAbility to determine when automation vs. manual testing is appropriate.Solid understanding of SDLC, Agile/SAFe methodologies, and testing best practices.Familiarity with Java for automation scripting.Excellent communication and collaboration skills.Preferred SkillsExperience with:AppDynamics (application performance monitoring) Maven, ApacheLinux administration (RHEL) Docker container development and testing (containerization) Awareness of infrastructure dependencies and ability to design tests that reflect real-world usage scenarios.Ideal Candidate ProfileEnjoys identifying problems and stress-testing systems under realistic conditions.Understands application dependencies on infrastructure and incorporates this into test design.Creates tests that are easily deployable, maintainable, and executable by team members.Comfortable working as an individual contributor with ≥80% of their time spent on test case development, execution, and defect documentation."
    $63k-86k yearly est. 14d ago
  • Quality Assurance Engineer

    Gcstaffing

    Quality assurance analyst job in Boise, ID

    The Idaho Supreme Court is looking for a Quality Assurance Engineer - Test Plan Manager to plan, coordinate and where possible execute Test Plans for the roll out of an Authorized Roles Based Web Application to search, view and download permissioned content and documents. MUST HAVE Experience with Service Now Testing Module . . The Quality Assurance Engineer plans and directs activities concerned with the development, application, and maintenance of quality standards for software application processes, materials, products, and/or business systems. Develops and implements standards and methods for inspection, testing, and evaluation relative to the organization's quality management system. Assures compliance of organization's products and processes. Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality data. Assures that products deployed for the organization are effective and free from defects or operational problems or errors. PREFERRED QUALIFICATIONS: Degree in technical fields such as Engineering or Computer Science or related work experience. Solid knowledge of SQL and scripting. Experience working in an Agile/Scrum development process. Strong grasp of testing processes, test automation and software. Expertise in developing test strategy, test cases, evaluating scripts and putting them to use. Solid foundation in the SDLC and standard assurance practices. Experience in developing Test Plans within Agile methodology utilizing Service Now. · Experience essential in test automation within workflow · Recommending framework and tools for automated regression testing · Develop test plans. · Manage testers. · Automated test results and analytics · Document testing progress · Create and enforce test plan. · Create testing strategy and battery of tests. · Risk management · Test related risk assessment and measurements · Test related mitigation test techniques · Test Planning and strategy development · Resource management · Quality Assurance & Control matrix · Procedure improvements.
    $63k-86k yearly est. 60d+ ago
  • Quality Assurance Automation Engineer

    ICCU

    Quality assurance analyst job in Chubbuck, ID

    The QA Automation Engineer I is responsible for designing, executing, and maintaining automated and manual testing processes to ensure Idaho Central Credit Union's software meets the highest quality standards. This role focuses on validating system functionality, identifying defects, and supporting continuous integration and delivery across multiple platforms and projects. The ideal candidate will have hands-on experience with Selenium (Java), test management tools like Jira and TestRail, and CI/CD pipelines in Azure DevOps. A strong understanding of software testing methodologies, relational databases, and automation frameworks is essential to deliver reliable and scalable testing solutions that support ICCU's mission. Duties and Responsibilities Develop and Maintain Test Suites: Create and manage automated and manual test cases using Selenium (Java), ensuring comprehensive coverage of functional and regression scenarios. Identify Automation Opportunities: Analyze existing manual test cases to determine which should be automated to reduce regression testing time and improve efficiency. Execute and Monitor Testing Activities: Perform exploratory, functional, and system testing across multiple software projects, including upgrades, enhancements, and hotfixes. Collaborate Across Teams: Work closely with product owners, developers, and QA analysts to define test requirements, validate acceptance criteria, and ensure quality objectives are met. Manage Test Artifacts: Maintain organized repositories of test cases, plans, and results using tools such as TestRail, Jira, and Azure DevOps. Support CI/CD Integration: Participate in continuous integration and deployment workflows, validating builds and releases within Azure DevOps pipelines. Defect Tracking and Resolution: Isolate, replicate, and report software defects; verify fixes and ensure resolution aligns with project timelines. Mentor and Train: Assist in training other QA analysts and automation and contribute to the development of quality assurance procedures and documentation. Utilize Technical Tools: Use Git, IntelliJ, Putty, and Bruno to support test development, environment access, and API validation. Ensure Compliance and Documentation: Maintain testing documentation and ensure adherence to internal standards, security protocols, and regulatory requirements. Stay Current with QA Trends: Research emerging test automation technologies and best practices to enhance ICCU's testing capabilities. Quality Metrics & Coverage Expectations: We value data-driven quality assurance. Team members are encouraged to engage with and learn from key metrics such as: Code coverage and test coverage goals Defect leakage rate, test pass rate, and other quality indicators These metrics help guide continuous improvement and ensure robust software delivery. Qualifications Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or related field preferred. 0-3 years of experience in QA or software testing (internship or project experience acceptable). Basic knowledge of programming languages (Java, Python, JavaScript, or C#). Exposure to automation tools (Selenium, Cypress, Playwright, Appium). Familiarity with SQL, JSON/XML, and REST API testing. Strong communication and willingness to learn in an Agile environment. Experience working within Agile/Scrum methodologies to deliver quality applications required. Ability to prioritize, meet deadlines, and manage changing priorities with limited direction. Strong problem-solving skills with the ability to propose new concepts and ideas for consideration. Excellent English oral and written communication skills. Demonstrated ability to work independently, as well as part of a project team in a cooperative effort. Technical experience with software development life cycles, test automation, basic database design, and user support. Ability to create, adapt, integrate, and present automated solutions to solve problems and enable new opportunities. Desire to combine and improve existing QA processes, frameworks, and programs while working within established policies and procedures. Ability to always maintain the confidentiality of the credit union and member records. Technical Skills Programming: Basic Java, Python, JavaScript, or C# Automation Tools: Exposure to Selenium, Cypress, Playwright API Testing: Postman basics Databases: Basic SQL queries Version Control: Git fundamentals Web Technologies: HTML, CSS, JSON/XML Agile Tools: Jira, Azure DevOps Performance Standard Must be a motivated individual with strong attention to detail and a natural sense of urgency. Able to lead testing efforts and perform thorough validation across software projects. Must communicate effectively with cross-functional teams and present complex data in clear, actionable formats. A demonstrated cooperative and positive attitude toward members and ICCU staff is essential. Must comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union. Physical Requirements Perform tasks requiring manual dexterity (e.g., typing, filing, sorting) Sit for extended periods of time Lift 20-40 pounds of supplies (e.g., copy paper, marketing materials) Repetitive motion using wrists, hands, and fingers Operate standard office equipment (e.g., computer, telephone, copier) This role offers benefits, including: Competitive Pay Medical, Dental, & Vision Insurance Generous Paid Time Off Paid Holidays Matching 401K AND Pension Tuition Reimbursement Employee Assistance Program Employee Wellness Program Paid Group Life and Disability Insurance Awesome Culture And More The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job. Must be eligible for membership at ICCU to obtain employment. ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.
    $61k-83k yearly est. 27d ago
  • QA/QC- LSME - I&C- Boise, ID

    Fusionirx

    Quality assurance analyst job in Boise, ID

    The QA/QC Instrumentation & Controls Subject Matter Expert (I&C SME) serves as the technical authority for all instrumentation, controls, and automation quality functions at a world-class semiconductor manufacturing construction project in Boise, Idaho. This individual ensures all systems meet design intent, code compliance, commissioning requirements, and semiconductor-industry quality standards. The I&C SME partners closely with the Owner, General Contractor, EPC teams, trades, tool vendors, and Commissioning to ensure flawless installation, documentation, and turnover. This position requires a professional with exceptional integrity, uncompromising values, and a “do the right thing” mindset, capable of maintaining a high-performance culture throughout all stages of construction and start-up. Key ResponsibilitiesQuality Assurance & Quality Control Oversee and execute QA/QC activities related to PLC systems, sensors, instruments, control panels, SCADA, DCS, BMS, and facility integration points. Perform verification and validation of I/O, instrument calibration, loop checks, field device installation, and control-system integrity. Review, approve, and audit contractor QC plans, inspection/test plans (ITPs), method statements, and installation procedures. Conduct field inspections to ensure compliance with project specifications, P&IDs, control narratives, ISA standards, cleanroom requirements, and semiconductor best practices. Identify and document non-conformances (NCRs), drive root-cause analysis, and verify corrective/preventive actions. Technical Leadership & SME Duties Serve as the subject matter expert for all I&C design, installation, testing, and commissioning issues. Interface with engineering, tool vendors, facilities teams, and commissioning teams to resolve complex instrumentation and automation issues. Provide technical oversight for hazardous gas systems, ultrapure water controls, chemical distribution systems, cleanroom environmental controls, and advanced process tooling interfaces. Support Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning readiness. Documentation & Turnover Ensure accurate and validated as-built documentation, redlines, calibration sheets, loop sheets, test records, and punch list closure. Support turnover package development aligned with semiconductor turnover requirements (CxPOR, SmartCompletions, etc.). Maintain meticulous documentation with traceability, quality evidence, and audit readiness. Safety, Ethics & High-Integrity Culture Promote a zero-compromise safety mindset across all I&C work. Uphold and model high ethical standards, honesty, transparency, and professionalism in all interactions. Champion quality-first decision-making, even under schedule pressure. Immediately escalate integrity or compliance concerns through proper channels. Collaboration & Communication Work cross-functionally with construction, commissioning, engineering, and vendor teams to ensure seamless system integration. Provide daily quality reporting, progress updates, and risk escalation to the Owner's QA/QC leadership. Facilitate constructive problem-solving, ensuring alignment with project objectives and industry-leading standards. Requirements Required 10+ years of experience in instrumentation and controls within semiconductor, high-tech manufacturing, pharmaceuticals, chemical plants, or equivalent advanced industrial facilities. Deep familiarity with ISA standards, instrument installation practices, cable routing/termination, P&IDs, I/O diagrams, loop sheets, and calibration procedures. Strong experience in cleanroom environments, process equipment interfaces, and facility support systems. Comprehensive understanding of I&C commissioning, turnover requirements, and integrated facility start-up. Proficiency with digital QA/QC platforms (e.g., SmartCompletions, CxAlloy, BIM360, Bluebeam, or similar). Demonstrated ability to interpret engineering packages and lead technical problem resolution. Proven record of high integrity, strong values, professionalism, and ethical decision-making. Excellent communication, documentation, and interpersonal skills. Preferred Experience supporting semiconductor megaprojects (e.g., Micron, Intel, TSMC, Samsung, GlobalFoundries). OSHA 10/30, NFPA 70E, ISA certifications, or related safety/technical credentials. Familiarity with Lean Construction, continuous improvement, or advanced turnover systems. Why This Role Matters This I&C SME directly impacts the reliability, safety, and operational excellence of one of the most advanced semiconductor manufacturing sites in the country. The successful candidate will embody excellence, integrity, and precision, helping deliver a facility that meets the highest global standards for technology and quality.
    $28k-56k yearly est. Auto-Apply 56d ago
  • Quality Assurance

    CS Beef Packers

    Quality assurance analyst job in Kuna, ID

    Job DescriptionOverview Monitors plant operations of compliance with regulatory and company requirements. Monitors pre-operational and operational sanitation and sanitary product handling and HACCP. Acts as liaison to USDA regulators. Responsibilities • Conducting pre-operational inspection of equipment and facilities as required, depending on the assigned shift. • Performing environmental sampling of equipment, drains, and raw and finished products. • Calibration of thermometers and scales on a daily basis. • Monitor sanitation standard operating procedures and document SSOP's in accordance with the company's program. • Monitoring and documenting the quality of packaging, raw materials, and finished products. • Monitoring foreign material detection and rejection. • Monitoring and recording weights of finished products. • Taking raw and finished product temperatures. • Monitor physical, chemical, and sensory characteristics of raw and finished products. • Generating and completing the required records and documentation on a daily basis for each product line in accordance to the customer's specifications. • Perform HACCP monitoring and verification for all critical control points of the company's HACCP programs. • Working alongside USDA and production employees. • Monitor and ensure food security and safety. Qualifications • H.S. diploma with additional specialized training where a thorough knowledge of food safety principles and HACCP was gained • Three (3) to five (5) years' experience in quality assurance in a food processing environment. • Must possess basic math and computer skills, and be able to read and analyze process charts, graphs, and logs. • Must possess good analytical and logical problem-solving skills. • Must be HACCP certified or be able to become HACCP certified. • Must have excellent oral and written skills at a technical and general level. • Knowledgeable with USDA inspected facility. Job Posted by ApplicantPro
    $28k-56k yearly est. 13d ago
  • SAP Software Engineer - Data Conversions, Data Quality, and Reporting

    Cardinal Health 4.4company rating

    Quality assurance analyst job in Boise, ID

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP. + Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions. + Develop and maintain technical specifications, data mapping documents, and transformation rules. + Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems. + Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP. + Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration. + Define and monitor data quality metrics and key performance indicators (KPIs). + Work with business data stewards to correct data quality issues and promote data governance policies and standards. + Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori. + Translate business needs into technical specifications for reports and ad-hoc queries. + Optimize report performance and data extraction processes for efficiency. + Provide support and training to end-users on reporting tools to enable data-driven decision-making **_Qualifications_** + Bachelor's Degree in related field preferred or equivalent work experience preferred + Proven experience in SAP Data Conversions, migrations and ETL processes. + Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud + Strong knowledge of SQL, data modelling and database concepts + Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes). + Excellent analytical, problem solving and communication skills + Ability to work both independently and collaboratively with cross-functional teams **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 60d+ ago

Learn more about quality assurance analyst jobs

How much does a quality assurance analyst earn in Idaho Falls, ID?

The average quality assurance analyst in Idaho Falls, ID earns between $56,000 and $97,000 annually. This compares to the national average quality assurance analyst range of $57,000 to $93,000.

Average quality assurance analyst salary in Idaho Falls, ID

$74,000
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