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Quality assurance analyst jobs in Iowa - 209 jobs

  • Senior Automation QA with Python & SQL

    Coforge

    Quality assurance analyst job in Des Moines, IA

    Job Title: Senior Automation QA with Python & SQL Skills: Selenium, Python, Annuity, SQL Experience: 10+ years Duration: Fulltime We at Coforge are hiring a Senior Automation QA with Python & SQL the following skillset : 1.) 10+ years of experience in test data management, quality assurance & test automation 2.) Proficiency in Python for scripting and automation tasks. 4.) Strong knowledge of SQL and experience with SQL Server Management Studio. 5.) Expertise in test automation using Selenium (WebDriver, frameworks). 6.) Understanding of QA methodologies, test planning, and defect management. 7.) Excellent analytical, troubleshooting, and communication skills. 8.) Good understating of any annuity domain and administration system such as PolicyLink.
    $77k-101k yearly est. 19h ago
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  • Senior QA Sterility Assurance Specialist

    JCW Group 3.7company rating

    Quality assurance analyst job in Fort Dodge, IA

    Our client is actively looking for a Senior Quality Assurance Specialist with a focus on Sterility. This is an on-site position in Fort Dodge, IA. This position offers relocation assistance and visa sponsorship. You should apply if you have: 5+ years of front-line QA experience 3+ years experience in aseptic environments Hands-on experience in sterility projects (media fills, environmental monitoring, sterile boundary mapping, contamination investigations) B.S.in Microbiology, Biology
    $83k-101k yearly est. 2d ago
  • Quality Assurance Coordinator

    Brightpath Associates LLC

    Quality assurance analyst job in Dyersville, IA

    The Quality Assurance Coordinator is responsible for overseeing quality control and quality assurance processes to ensure all manufactured products meet established quality, safety, and regulatory requirements. This role works closely with laboratory and operations teams to support compliance with FDA regulations, cGMP, and ISO standards, while driving continuous improvement across quality systems. The Coordinator is responsible for SOP implementation, quality documentation, laboratory and testing oversight, and regulatory readiness, ensuring consistent, accurate, and compliant manufacturing operations. Key Responsibilities Own, author, review, and maintain Standard Operating Procedures (SOPs) and quality documentation Enforce SOP compliance across production and operations Support and maintain the Quality Management System (QMS) Perform and oversee basic chemical handling and quality control testing Lead and support internal audits and preparation for external audits (FDA, ISO, customer) Ensure ongoing compliance with FDA regulations and ISO standards (ISO 9001 or similar) Coordinate corrective and preventive actions (CAPA) and root-cause investigations Train employees on SOPs, quality standards, and compliance requirements Act as a primary point of contact for quality-related issues and continuous improvement initiatives Qualifications 3+ years of experience in Quality Assurance within a regulated manufacturing environment Strong experience with FDA-regulated operations Working knowledge of ISO standards (ISO 9001 or similar) Hands-on experience with SOP authoring, enforcement, and documentation control Experience with basic chemical handling and quality control testing Ability to work independently and proactively in an on-site manufacturing setting Strong written and verbal communication skills Preferred Qualifications Experience in chemical manufacturing or related industries Bilingual in Spanish (asset) Experience leading or supporting regulatory and customer audits CAPA, deviation investigation, and root-cause analysis experience Quality certifications (ASQ, ISO Auditor, Lean, Six Sigma)
    $41k-61k yearly est. 1d ago
  • Collections Quality Assurance Analyst

    Greenstate Credit Union 3.9company rating

    Quality assurance analyst job in North Liberty, IA

    This position is responsible for ensuring compliance, consistency, and service excellence within the collections department. This role oversees the execution of internal audits, evaluates call quality, investigates and resolves member complaints, and leads or supports projects aimed at improving processes and performance. By monitoring adherence to regulatory requirements, internal policies, and customer service standards, the specialist helps mitigate risk, enhance operational efficiency, and uphold the credit union's commitment to member satisfaction and ethical collections practices. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $90,593.36 - $105,914.12 with a progressive benefit package. This is an onsite position in North Liberty, IA with the ability for hybrid after 6 months. Essential Duties and Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Ensure the department operates efficiently and effectively in meeting the internal and external member's needs. Responsible for departmental project management and will be the lead contact in all mergers and acquisitions, system upgrades, and conversions. Coordinate with other departments, and/or third-party vendors in the development and implementation of all process improvements affecting the Collections Department. Coordinates all Vendor Management activities, including contract renewals, obtaining necessary documents, and submission of all new requests for final approval by SVP/Collections & Recoveries. Develops and implement software/system test scripts and integrate workarounds to provide fixes to defined technical issues Communicates process changes, enhancements, and modifications - verbally or through written documentation - to management, peers, staff, and other employees so that technology issues and solutions within the account resolution department are understood. Manages the timely audit of necessary data for year-end reporting documents, including but not limited to 1099C. Oversees the production and distribution of said documents by appropriate processing team. Manages KaiNexus for the Collections Department. Reviews, researches, completes necessary analytics, and compiles evaluation and recommendation for prioritization and implementation to present to Department Leader. Works closely with other Information Technology teams and other Credit Union departments; coordinating projects that need shared resources, determining and resolving any overlapping impacts on various systems, and ensuring good working relationships between all employees. Provides support and assistance during internal, state, and federal audits and examinations. Assists Leaders with various projects within the department. Supports the SVP/Collections & Recoveries and department leaders with other duties and tasks necessary to ensure the Collections Department is efficient and successful. Manages Quality Assurance process for department completing monthly call monitors for staff, scoring specific number of calls for each individual within the department, providing coaching and feedback on the effectiveness of each call. Completes monthly quality assurance reviews for support staff tasks such as case audits, Loss Mitigation applications, workflow completeness, E-Oscar compliance for notifications and response, charge-offs etc. Identifies opportunities for and participates in the development and implementation of process improvements to improve efficiency, compliance, and to reduce the opportunity for human error. Provides ongoing mentoring for staff within the department ensuring that consistent communication and support is available, including a 30/60/90-day check-in with new hires. Serves as the point of contact for all Collection complaints, including thoroughly investigating and documenting customer complaints, and if applicable, rectify any issues while complying with company policies and regulations Responsible for completing auditing on various processes to ensure adherence to investor and GSCU policies. Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations, investor guidelines as well as GSCU policies and procedures. Job Requirements/Expectations Bachelor's degree in business or related field and/or equivalent years' experience required. Minimum 5-years' experience working in Collections or Call Center environment. Knowledge of procedures, processes, policies, and regulations as they relate to collections and areas of responsibility. Excellent interpersonal and persuasive skills necessary to gather data from multiple sources to complete projects and to represent the Credit Union in a positive way during periods of stressful member contact. Self-directed nature, ability to work independent of supervision, and ability to follow directions and meet deadlines. Positive attitude, team first focus with an emphasis on providing outstanding customer service and team support. Excellent verbal and written communication skills and attention to detail are required. Ability, availability, and willingness to work flexible hours to accomplish workload. Ability to coordinate, prioritize, and complete multiple, ongoing projects in a fast paced and collaborative environment. A working knowledge of compliance, consumer credit, real estate, and bankruptcy laws and regulations is preferred. Working knowledge of Telephone Consumer Protection Act (TCPA), Fair Debt Collection Practices Act (FDCPA), Fair Credit reporting Act (FCRA) Unfair Deceptive and Abusive Acts & Practices (UDAAP). Ability to work independently prioritize assignments and organize work efficiently, to handle large volumes of details. Creative, adaptable, accurate, strong attention to detail, analytical skills, and problem-solving skills. Reporting Relationship Reports to the Collections Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID
    $90.6k-105.9k yearly Auto-Apply 13d ago
  • QA Tester (SDL Knowledge center)

    Artech Information System 4.8company rating

    Quality assurance analyst job in Des Moines, IA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description: Job Title: QA Tester (SDL Knowledge center) Location: Des Moines IA Duration: 6 Months Looking for only W2 candidates Required skills: • 7+ years IT quality assurance and systems/application testing experience. • Looking for a candidate with hands on experience using SDL Knowledge Center that is able to think outside the box and is a solid test script author • Responsible for handling the most complex quality assurance and test environment problems and issues. • Acts as a lead in the creation, preparation, and conduct of quality assurance reviews and the development and execution of test plans and test scripts. • Works with client to establish and maintain a consistent test methodology and to resolve questions during the testing process. • May serve as a coordinator for all testing activities on a project. • Analyzes, tests, and certifies application-specific software and performs ambiguity reviews of business requirements and functional specification documents. • Uses advanced knowledge of applications to provide technical assistance in identifying, evaluating, and resolving highly complex test problems. • Researches new products and industry methodologies and facilitates the development of new concepts, techniques, and standards. • Plans and directs quality assurance schedules and assignments, and monitors project status in comparison to cost/time projections. • Logs, tracks, and verifies resolution of software and specification defects. • Documents all phases of QA process. • Directs and serves as a mentor to less experienced staff Additional Information For more information, Please contact Pavithra P ************ ****************************
    $65k-89k yearly est. Easy Apply 60d+ ago
  • Quality Assurance (Automation) Tester

    Govcio

    Quality assurance analyst job in Des Moines, IA

    GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_
    $100k-110k yearly 31d ago
  • Software QA Analyst

    Blitt & Gaines P.C 3.6company rating

    Quality assurance analyst job in Urbandale, IA

    Job Title: Software QA Analyst We are seeking a motivated and detail-oriented Software Quality Assurance Analyst to join our development team. The ideal candidate has a strong understanding of QA fundamentals, experience translating requirements into effective test coverage, and a willingness to learn and grow within a fast-paced software environment. You will work closely with product owners, developers, and other team members to ensure the delivery of high-quality software solutions. This is an experienced level position. You will report to the Director of Development and work to test a variety of applications and processes for our firm. Key Responsibilities: * Review acceptance criteria and requirements to create comprehensive, well-structured test cases. * Execute manual and/or automated tests across various applications and environments. * Perform comparisons and validations of large datasets to ensure accuracy and data integrity. * Assist with the setup, configuration, and maintenance of applications within test environments. * Document test results, defects, and reproducible steps using standard ALM tools (e.g., Azure DevOps, Jira). * Collaborate with developers and product owners to clarify requirements and ensure alignment with SDLC processes. * Participate in test planning, requirement reviews, and release readiness activities. Minimum Requirements: * 1+ years of experience in a manual or automated QA role. * Demonstrated ability to create test cases from acceptance criteria or requirements. * Solid understanding of Software Development Lifecycle (SDLC) concepts. * Familiarity with ALM or defect-tracking tools such as Azure DevOps, Jira or similar. * Experience comparing and analyzing large datasets using tools such as Microsoft Excel, SQL, or similar technologies. * Experience with application setup and configuration within test environments. Preferred Qualifications: * Proficiency with Azure DevOps for managing test plans, executing test cases, tracking defects, and collaborating across development teams. * Experience using Visual Studio to execute tests, debug issues, analyze logs, and support development workflows. * Hands-on experience testing Python applications, including working with virtual environments, dependency management, and common testing tools (e.g., pytest, unittest). * Ability to write or maintain automated tests using recognized testing frameworks such as Selenium, Playwright, pytest, NUnit, or xUnit, depending on application stack. * Familiarity with version control systems such as Git, including branching strategies and review workflows. Nice to Haves: * Experience with QA automation, including scripting or working with testing frameworks such as Selenium, Playwright, NUnit, xUnit, or similar. * Exposure to CI/CD pipelines and their role in QA processes. * Familiarity with the litigation and/or collections industry, including common workflows and data structures. * Exposure to scripting or automation tools (e.g., Python, PowerShell, Bash) Benefits: Blitt and Gaines, P.C. offers PTO, Paid Holidays, Medical Benefits, Competitive Salary and 401k and profit sharing plans! Medical Benefits include - Medical, Dental, Vision, Life Insurance and Short Term Disability.
    $58k-80k yearly est. 42d ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Quality assurance analyst job in Des Moines, IA

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $56k-80k yearly est. 33d ago
  • QA-SQL Backend Tester

    360 It Professionals 3.6company rating

    Quality assurance analyst job in Des Moines, IA

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Looking for experience on Database , SQL, Data Conditioning experience is a must 7 years experience minimum. Qualifications Need candidate on W2, this is a phone hire position Additional Information Shilpa 510-254-3300 Ext 183
    $56k-77k yearly est. 60d+ ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance analyst job in Des Moines, IA

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $61k-79k yearly est. 60d+ ago
  • Software QA Analyst

    34259-Blitt and Gaines PC

    Quality assurance analyst job in Urbandale, IA

    Job DescriptionDescription: Job Title: Software QA Analyst We are seeking a motivated and detail-oriented Software Quality Assurance Analyst to join our development team. The ideal candidate has a strong understanding of QA fundamentals, experience translating requirements into effective test coverage, and a willingness to learn and grow within a fast-paced software environment. You will work closely with product owners, developers, and other team members to ensure the delivery of high-quality software solutions. This is an experienced level position. You will report to the Director of Development and work to test a variety of applications and processes for our firm. Key Responsibilities: Review acceptance criteria and requirements to create comprehensive, well-structured test cases. Execute manual and/or automated tests across various applications and environments. Perform comparisons and validations of large datasets to ensure accuracy and data integrity. Assist with the setup, configuration, and maintenance of applications within test environments. Document test results, defects, and reproducible steps using standard ALM tools (e.g., Azure DevOps, Jira). Collaborate with developers and product owners to clarify requirements and ensure alignment with SDLC processes. Participate in test planning, requirement reviews, and release readiness activities. Minimum Requirements: 1+ years of experience in a manual or automated QA role. Demonstrated ability to create test cases from acceptance criteria or requirements. Solid understanding of Software Development Lifecycle (SDLC) concepts. Familiarity with ALM or defect-tracking tools such as Azure DevOps, Jira or similar. Experience comparing and analyzing large datasets using tools such as Microsoft Excel, SQL, or similar technologies. Experience with application setup and configuration within test environments. Preferred Qualifications: · Proficiency with Azure DevOps for managing test plans, executing test cases, tracking defects, and collaborating across development teams. · Experience using Visual Studio to execute tests, debug issues, analyze logs, and support development workflows. · Hands-on experience testing Python applications, including working with virtual environments, dependency management, and common testing tools (e.g., pytest, unittest). · Ability to write or maintain automated tests using recognized testing frameworks such as Selenium, Playwright, pytest, NUnit, or xUnit, depending on application stack. · Familiarity with version control systems such as Git, including branching strategies and review workflows. Nice to Haves: Experience with QA automation, including scripting or working with testing frameworks such as Selenium, Playwright, NUnit, xUnit, or similar. Exposure to CI/CD pipelines and their role in QA processes. Familiarity with the litigation and/or collections industry, including common workflows and data structures. Exposure to scripting or automation tools (e.g., Python, PowerShell, Bash) Benefits: Blitt and Gaines, P.C. offers PTO, Paid Holidays, Medical Benefits, Competitive Salary and 401k and profit sharing plans! Medical Benefits include - Medical, Dental, Vision, Life Insurance and Short Term Disability. Requirements:
    $61k-79k yearly est. 8d ago
  • QA Analyst

    Sciplay Corporation

    Quality assurance analyst job in Cedar Falls, IA

    SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun. SciPlay currently offers nine core games, including social casino games Jackpot Party Casino, Gold Fish Casino Slots, Hot Shot Casino and Quick Hit Slots, and casual games MONOPOLY Slots, Bingo Showdown, 88 Fortunes Slots, Backgammon Live and Solitaire Pet Adventure with offices all over the world! Position Summary About the Role SciPlay is looking for a detail-obsessed and driven QA Analyst to help uphold the highest standards of quality and reliability on its flagship mobile franchise, Jackpot Party Casino, based in our Cedar Falls, Iowa studio. This is a fully on-site position in our Cedar Falls, Iowa studio. This is a demanding role where curiosity, precision, and a strong sense of ownership are essential. You'll be responsible for developing and executing tests on new features, tools, and game content to ensure they meet exacting standard especially around high-impact, revenue-sensitive areas. This position requires the ability to cut through complexity and ambiguity, identify risks quickly, and bring clarity to fast-moving, often chaotic scenarios. Those who succeed in this role are not just testers, they are investigators, problem-solvers, and stewards of product integrity. Key Responsibilities * Ensure all software is functioning as intended with an exceptional level of detail and accuracy * Create, maintain, and execute test plans and test cases across new and existing game content, tools, and platforms * Document and track issues using bug tracking software (e.g., JIRA) from discovery through resolution * Collaborate with developers, designers, artists, and product managers to identify potential quality risks early * Reproduce and isolate complex issues to support engineering resolution efforts * Generate clear and concise QA documentation, reports, and feedback summaries * Identify gaps in test coverage and proactively suggest process improvements * Own the quality of your assigned areas-functionality, usability, and player experience What We're Looking For Required Experience: * 2+ years of professional experience in software or game testing * High attention to detail and accountability in fast-paced, high-stakes environments * Demonstrated ability to stay organized, adaptable, and clear-headed during shifting priorities or deadlines Preferred Experience: * Familiarity with bug tracking and test management tools (JIRA, Xray, TestRail, etc.) * Experience with mobile or web-based games or apps * Experience in environments where mistakes have serious business consequences * Understanding of software development and QA methodologies * Strong written and verbal communication skills * Familiarity with risk assessment and test prioritization This Role Is a Strong Fit If You: * Thrive in high-pressure, high-precision environments * Treat QA not just as verification, but as craftsmanship * Are endlessly curious and willing to dig until you understand how something truly works * Can spot the needle in the haystack-and know why it matters * Take full ownership of your work and always seek to improve * Understand that thinking is the most important part behind executing This role is very high impact which is why we're looking for someone who treats quality as non-negotiable. If you're ready to take ownership, embrace complexity, and help safeguard the player experience, this may be the role for you. We are SciPlay! We make games! At SciPlay, we are programmed to think untraditionally, and we believe in doing what you love and doing it well. We take pride in our ability to stay ahead of the game! We are the brainiacs behind-the-scenes; innovating, dreaming, and navigating the social gaming world. Together, if we stay passionate and ambitious with our goals, no one can stop us from becoming the #1 social and casual gaming company. A few of our highlighted perks and benefits: * Competitive salaries * Annual bonuses, matching 401k * Fun environment: Open Office Concept with Ergonomic Seating and Standing Desks. Game Room featuring current generation consoles, numerous game titles, and various table games. * Food! Fully Stocked Kitchen with Beverages and Snacks, as well as company-paid lunches 2x/week * Paid Family Leave * Paid Volunteer Time * Annual 2-night company retreat Read More About Our Values Here: *************************************** Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At SciPlay we are dedicated to building a diverse, inclusive, and authentic workplace. Both professionally and personally, we believe our differences are key to unlocking our superpowers. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in the , we encourage you to apply anyways. You may be just the right candidate for this or other roles we have! #be YOU SciPlay is a wholly-owned subsidiary of Light & Wonder, Inc. At Light & Wonder, it's all about the games! Learn more at ************ SciPlay Corporation and its affiliates (collectively, SciPlay) are committed to creating a workforce of credibility and dependability. As a prerequisite to employment with SciPlay (to the extent permitted by law), you shall be asked to consent to SciPlay conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster. #LI-TD1 #LI-Onsite Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
    $61k-79k yearly est. Auto-Apply 23d ago
  • QA Analyst

    Sciplay

    Quality assurance analyst job in Cedar Falls, IA

    SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun. SciPlay currently offers nine core games, including social casino games Jackpot Party Casino, Gold Fish Casino Slots, Hot Shot Casino and Quick Hit Slots, and casual games MONOPOLY Slots, Bingo Showdown, 88 Fortunes Slots, Backgammon Live and Solitaire Pet Adventure with offices all over the world! Position Summary About the Role SciPlay is looking for a detail-obsessed and driven QA Analyst to help uphold the highest standards of quality and reliability on its flagship mobile franchise, Jackpot Party Casino, based in our Cedar Falls, Iowa studio. This is a fully on-site position in our Cedar Falls, Iowa studio. This is a demanding role where curiosity, precision, and a strong sense of ownership are essential. You'll be responsible for developing and executing tests on new features, tools, and game content to ensure they meet exacting standard especially around high-impact, revenue-sensitive areas. This position requires the ability to cut through complexity and ambiguity, identify risks quickly, and bring clarity to fast-moving, often chaotic scenarios. Those who succeed in this role are not just testers, they are investigators, problem-solvers, and stewards of product integrity. Key Responsibilities Ensure all software is functioning as intended with an exceptional level of detail and accuracy Create, maintain, and execute test plans and test cases across new and existing game content, tools, and platforms Document and track issues using bug tracking software (e.g., JIRA) from discovery through resolution Collaborate with developers, designers, artists, and product managers to identify potential quality risks early Reproduce and isolate complex issues to support engineering resolution efforts Generate clear and concise QA documentation, reports, and feedback summaries Identify gaps in test coverage and proactively suggest process improvements Own the quality of your assigned areas-functionality, usability, and player experience What We're Looking For Required Experience: 2+ years of professional experience in software or game testing High attention to detail and accountability in fast-paced, high-stakes environments Demonstrated ability to stay organized, adaptable, and clear-headed during shifting priorities or deadlines Preferred Experience: Familiarity with bug tracking and test management tools (JIRA, Xray, TestRail, etc.) Experience with mobile or web-based games or apps Experience in environments where mistakes have serious business consequences Understanding of software development and QA methodologies Strong written and verbal communication skills Familiarity with risk assessment and test prioritization This Role Is a Strong Fit If You: Thrive in high-pressure, high-precision environments Treat QA not just as verification, but as craftsmanship Are endlessly curious and willing to dig until you understand how something truly works Can spot the needle in the haystack-and know why it matters Take full ownership of your work and always seek to improve Understand that thinking is the most important part behind executing This role is very high impact which is why we're looking for someone who treats quality as non-negotiable. If you're ready to take ownership, embrace complexity, and help safeguard the player experience, this may be the role for you. We are SciPlay! We make games! At SciPlay, we are programmed to think untraditionally, and we believe in doing what you love and doing it well. We take pride in our ability to stay ahead of the game! We are the brainiacs behind-the-scenes; innovating, dreaming, and navigating the social gaming world. Together, if we stay passionate and ambitious with our goals, no one can stop us from becoming the #1 social and casual gaming company. A few of our highlighted perks and benefits: · Competitive salaries · Annual bonuses, matching 401k · Fun environment: Open Office Concept with Ergonomic Seating and Standing Desks. Game Room featuring current generation consoles, numerous game titles, and various table games. · Food! Fully Stocked Kitchen with Beverages and Snacks, as well as company-paid lunches 2x/week · Paid Family Leave · Paid Volunteer Time · Annual 2-night company retreat Read More About Our Values Here: *************************************** Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At SciPlay we are dedicated to building a diverse, inclusive, and authentic workplace. Both professionally and personally, we believe our differences are key to unlocking our superpowers. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in the , we encourage you to apply anyways. You may be just the right candidate for this or other roles we have! #be YOU SciPlay is a wholly-owned subsidiary of Light & Wonder, Inc. At Light & Wonder, it's all about the games! Learn more at ************ SciPlay Corporation and its affiliates (collectively, SciPlay) are committed to creating a workforce of credibility and dependability. As a prerequisite to employment with SciPlay (to the extent permitted by law), you shall be asked to consent to SciPlay conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster. #LI-TD1 #LI-Onsite Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
    $61k-79k yearly est. Auto-Apply 60d+ ago
  • Assurance Intern - Winter 2027

    Rsm 4.4company rating

    Quality assurance analyst job in Des Moines, IA

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. At RSM, interns work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Interns work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life. Examples of the candidate's responsibilities include: Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues Developing an understanding of the RSM audit approach and tools Assessing risks and evaluating the client's internal control structure Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues Drafting financial statements under prescribed formats Communicating engagement findings with teams and clients Basic Qualifications: 90 credit hours completed Working towards B.A. / B.S. degree or equivalent from accredited university Accounting major Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations A minimum 3.0 GPA is preferred Preferred Qualifications: Excellent written and verbal communication skills Strong computer skills, including MS Office Ability to work as an effective member of a team Motivated to work in a fast-paced environment Client focused Ability to multitask At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $29 - $34 per hour
    $29-34 hourly Auto-Apply 35d ago
  • Quality Assurance Analyst

    Actalent

    Quality assurance analyst job in Altoona, IA

    Job Title: Quality Assurance SpecialistJob Description We are seeking a dedicated Quality Assurance Specialist to perform sampling, monitoring, and testing of ingredients, products, and packages according to established procedures. This role involves ensuring process consistency and compliance with Good Manufacturing Practices (GMPs). Responsibilities * Organize and test samples of ingredients, final products, shelf studies, or customer projects according to established procedures. * Label and maintain samples of ingredients or products for retains or shelf life monitoring. * Document collected data neatly and precisely for management review, using charts, graphs, and tables. * Maintain labs and other work areas and equipment in an orderly fashion. * Communicate any inconsistent results or observations to management immediately. * Monitor the plant for compliance with GMPs. * Inspect and swab equipment and the environment, communicating problems to the appropriate technical services or operations personnel. * Test Research & Development samples for food safety and specification compliance. * Recommend methods for improving processes to reduce waste, improve productivity, quality, and consistency. Essential Skills * Experience in quality assurance and testing. * Knowledge in food science, food quality, microbiology, and biology. * Proficiency in conducting line checks in a lab environment. Additional Skills & Qualifications * Bachelor's degree in life sciences preferred. If no degree, at least 6 months of experience in food or quality assurance is required. * Ability to efficiently organize work tasks and time. * Strong written and oral communication skills, along with computer proficiency. Work Environment This is a temporary position covering a leave, with shifts from 7 PM to 3:30 AM, Sunday through Thursday. The role is tied to production, typically requiring 40 hours per week, with potential variations during slower periods. Work may occasionally be required on Saturdays. The dress code is casual, with clean long pants (jeans without holes or fraying), a sleeved shirt, closed-toed shoes, and a white lab coat. Job Type & Location This is a Contract position based out of Altoona, IA. Pay and Benefits The pay range for this position is $25.48 - $25.48/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Altoona,IA. Application Deadline This position is anticipated to close on Jan 19, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $25.5-25.5 hourly 14d ago
  • Quality Assurance Intern

    Roquette 4.4company rating

    Quality assurance analyst job in Keokuk, IA

    Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Want to help us make a difference? Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients. Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles. The Role: We are looking for our next Quality Assurance Intern within our Quality team. The Quality Assurance intern will be responsible for various projects within Roquette's Quality division. This internship opportunity is for summer 2026. This position is located Keokuk, IA What We Offer: 8-week paid summer internship The hourly rate of pay for this role is $22/hour A highly collaborative team environment with opportunities for mentorship, project ownership, and peer collaboration What You'll Do: Perform or assist in continuous improvement projects associated with chemical or microbiological criteria. Work cross-functionally within Roquette to explore opportunities to optimize processes. Perform microbiological or chemical analyses of process materials, finished products. Develop experimental design skills. Develop proficiency in analytical instrumentation, including but not limited to: HPLC, GC, LC-MS/MS, IR, ICP, DSC. Perform statistical analysis to explain research data. What You'll Need: Education: Sophomore or Junior level students pursuing a Bachelor's degree in STEM (Chemistry, Biology, Physics, etc.) Candidates must have a track record of strong academic performance. Experience: Results-based, goal-focused mindset with a natural curiosity, demonstrated by extracurricular involvement in clubs or community Leadership and/or work experience to supplement strong student achievement Prior internship experience in a related field is a plus Excellent communication, writing, and proofreading skills Advanced skills in Microsoft Office applications (especially Excel and PowerPoint) and ability to create presentations that clearly communicate analytical findings Work Environment This role spends approximately 50% of the time in an office environment and 50% of the time in the lab/plant environment. Position Type/Expected Hours of Work This is an hourly position, M-F. Interns are not to exceed 40 hours per week. AAP/EEO Statement Roquette is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. “AAP, EEO, Drug-Free Workplace” Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you identify yourself in this position, please apply by uploading your resume and let's start the journey together! Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences. Roquette strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws. As we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach. To find out more about our products, values and sustainable development ambitions visit us at **************** and at *******************************
    $22 hourly Auto-Apply 60d+ ago
  • Software Quality Assurance (QA) Intern

    Mom's Meals

    Quality assurance analyst job in Ankeny, IA

    We are looking for a motivated and detail-oriented QA Intern to join our software quality assurance team. This internship provides an opportunity to gain hands-on experience in software testing, including manual testing and exposure to test automation tools and processes. Under the guidance of experienced QA engineers, the intern will assist in creating and executing test cases, identifying bugs, documenting issues, and helping ensure software quality across various platforms. This is an excellent opportunity for students in Computer Science or related fields who are interested in pursuing a career in software testing and quality assurance. The Mom's Meals Summer Internship Program is a paid project-based 12-week program running May 18, 2026, through August 7, 2026. Our internship program provides interns with the training, coaching, and hands-on experience to be successful professionals in their chosen fields. Internship assignments focus on practical, value-added projects that create a connection between what is learned in the classroom and what is required in the healthcare and manufacturing sectors. This is an onsite position in our headquarters in Ankeny, IA. Candidates should be local to the Des Moines/Ames, IA area since no relocation assistance or housing stipend is offered. Position Responsibilities may include, but not limited to Assist in creating test cases and executing manual test scenarios Work with QA team members to verify software functionality based on requirements Help document bugs, software issues, and test results Participate in regression testing and retesting of resolved issues Support test planning and scheduling activities under supervision Collaborate with software developers and team members to understand project goals Gain exposure to automation testing tools and contribute to simple test scripts Learn and apply QA best practices and methodologies in a real-world environment Required Skills and Experience College junior level or higher at time of internship Currently pursuing a degree in Computer Science, Information Technology, or a related field Minimum GPA of 2.8 or higher Basic understanding of software development life cycle (SDLC) and QA methodologies Familiarity with tools like Microsoft Office, SQL Strong attention to detail and willingness to learn Good written and verbal communication skills Ability to work independently and as part of a collaborative team Eagerness to develop technical skills and contribute to a fast-paced development environment Preferred Skills and Experience Programming/scripting language Physical Requirements Repetitive motions that include the wrists, hands and/or fingers Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
    $25k-38k yearly est. Auto-Apply 60d+ ago
  • SAP Software Engineer - Data Conversions, Data Quality, and Reporting

    Cardinal Health 4.4company rating

    Quality assurance analyst job in Des Moines, IA

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP. + Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions. + Develop and maintain technical specifications, data mapping documents, and transformation rules. + Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems. + Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP. + Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration. + Define and monitor data quality metrics and key performance indicators (KPIs). + Work with business data stewards to correct data quality issues and promote data governance policies and standards. + Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori. + Translate business needs into technical specifications for reports and ad-hoc queries. + Optimize report performance and data extraction processes for efficiency. + Provide support and training to end-users on reporting tools to enable data-driven decision-making **_Qualifications_** + Bachelor's Degree in related field preferred or equivalent work experience preferred + Proven experience in SAP Data Conversions, migrations and ETL processes. + Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud + Strong knowledge of SQL, data modelling and database concepts + Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes). + Excellent analytical, problem solving and communication skills + Ability to work both independently and collaboratively with cross-functional teams **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 60d+ ago
  • Data Center Quality Inspector-Intern

    Fulcrum Careers

    Quality assurance analyst job in Melcher-Dallas, IA

    As a Data Center Quality Inspector I, you provide superb quality control services for our clients. The work includes performing essential inspections of electrical equipment and systems, such as switchgear and substations. Detailed knowledge of mechanical and instrumentation is critical to conduct inspections and interpret electrical drawings and specifications. Attentively, you ensure the equipment and technicians around you comply with company and site safety requirements. You prepare detailed daily reports about your findings, including time tracking and special inspection reports. Diligently, you approve and submit important documents such as Lockout/Tagout (LOTO) requests, team reports, and time tracking reports. You take pride in assuring that our clients receive safely installed and functional equipment every time. If you are an analytical and detail-oriented individual who communicates effectively and prioritizes safety, this could be the position for you! Travel may be required. Responsibilities Ability to read and interpret electrical drawings and specifications. Prepare written documentation such as daily narratives (work reports), special inspection reports, and daily time tracking. Perform inspections of switchgear, standby generators, protective relays, and other electrical distribution components. Submit LOTO requests, review and approve team reports, and time tracking. Ensure compliance with all company and site safety requirements. Benefits Competitive pay, depending on experience. Medical, dental, vision, 401(k) with company match, among other benefits. Holidays and paid vacation time. Extensive learning and development opportunities. Requirements: Requirements High school diploma or equivalent. Higher education degree preferred. Minimum of two years of experience inspecting, testing, commissioning, or operating electrical distribution systems. Commercial or naval nuclear experience is strongly desired. OSHA 10-hour Construction Safety training. Commitment to excellence and high standards.
    $25k-38k yearly est. 23d ago
  • Collections Quality Assurance Analyst

    Greenstate Credit Union 3.9company rating

    Quality assurance analyst job in North Liberty, IA

    This position is responsible for ensuring compliance, consistency, and service excellence within the collections department. This role oversees the execution of internal audits, evaluates call quality, investigates and resolves member complaints, and leads or supports projects aimed at improving processes and performance. By monitoring adherence to regulatory requirements, internal policies, and customer service standards, the specialist helps mitigate risk, enhance operational efficiency, and uphold the credit union's commitment to member satisfaction and ethical collections practices. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $90,593.36 - $105,914.12 with a progressive benefit package. This is an onsite position in North Liberty, IA with the ability for hybrid after 6 months. Essential Duties and Responsibilities Ensure the department operates efficiently and effectively in meeting the internal and external member's needs. Responsible for departmental project management and will be the lead contact in all mergers and acquisitions, system upgrades, and conversions. Coordinate with other departments, and/or third-party vendors in the development and implementation of all process improvements affecting the Collections Department. Coordinates all Vendor Management activities, including contract renewals, obtaining necessary documents, and submission of all new requests for final approval by SVP/Collections & Recoveries. Develops and implement software/system test scripts and integrate workarounds to provide fixes to defined technical issues Communicates process changes, enhancements, and modifications - verbally or through written documentation - to management, peers, staff, and other employees so that technology issues and solutions within the account resolution department are understood. Manages the timely audit of necessary data for year-end reporting documents, including but not limited to 1099C. Oversees the production and distribution of said documents by appropriate processing team. Manages KaiNexus for the Collections Department. Reviews, researches, completes necessary analytics, and compiles evaluation and recommendation for prioritization and implementation to present to Department Leader. Works closely with other Information Technology teams and other Credit Union departments; coordinating projects that need shared resources, determining and resolving any overlapping impacts on various systems, and ensuring good working relationships between all employees. Provides support and assistance during internal, state, and federal audits and examinations. Assists Leaders with various projects within the department. Supports the SVP/Collections & Recoveries and department leaders with other duties and tasks necessary to ensure the Collections Department is efficient and successful. Manages Quality Assurance process for department completing monthly call monitors for staff, scoring specific number of calls for each individual within the department, providing coaching and feedback on the effectiveness of each call. Completes monthly quality assurance reviews for support staff tasks such as case audits, Loss Mitigation applications, workflow completeness, E-Oscar compliance for notifications and response, charge-offs etc. Identifies opportunities for and participates in the development and implementation of process improvements to improve efficiency, compliance, and to reduce the opportunity for human error. Provides ongoing mentoring for staff within the department ensuring that consistent communication and support is available, including a 30/60/90-day check-in with new hires. Serves as the point of contact for all Collection complaints, including thoroughly investigating and documenting customer complaints, and if applicable, rectify any issues while complying with company policies and regulations Responsible for completing auditing on various processes to ensure adherence to investor and GSCU policies. Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations, investor guidelines as well as GSCU policies and procedures. Job Requirements/Expectations Bachelor's degree in business or related field and/or equivalent years' experience required. Minimum 5-years' experience working in Collections or Call Center environment. Knowledge of procedures, processes, policies, and regulations as they relate to collections and areas of responsibility. Excellent interpersonal and persuasive skills necessary to gather data from multiple sources to complete projects and to represent the Credit Union in a positive way during periods of stressful member contact. Self-directed nature, ability to work independent of supervision, and ability to follow directions and meet deadlines. Positive attitude, team first focus with an emphasis on providing outstanding customer service and team support. Excellent verbal and written communication skills and attention to detail are required. Ability, availability, and willingness to work flexible hours to accomplish workload. Ability to coordinate, prioritize, and complete multiple, ongoing projects in a fast paced and collaborative environment. A working knowledge of compliance, consumer credit, real estate, and bankruptcy laws and regulations is preferred. Working knowledge of Telephone Consumer Protection Act (TCPA), Fair Debt Collection Practices Act (FDCPA), Fair Credit reporting Act (FCRA) Unfair Deceptive and Abusive Acts & Practices (UDAAP). Ability to work independently prioritize assignments and organize work efficiently, to handle large volumes of details. Creative, adaptable, accurate, strong attention to detail, analytical skills, and problem-solving skills. Reporting Relationship Reports to the Collections Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID
    $90.6k-105.9k yearly Auto-Apply 12d ago

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Top 10 Quality Assurance Analyst companies in IA

  1. GreenState Credit Union

  2. Blitt & Gaines

  3. CarringtonRES

  4. CBRE Group

  5. Actalent

  6. Coinbase

  7. SHAZAM

  8. Pella Window and Door of GA

  9. Streamline Healthcare Solutions, LLC

  10. Educational Testing Service

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