Quality assurance analyst job description

The IAM QA Analyst will be responsible to understand the SIAM (Synchrony Identity and Access Management)portal functionality, workflows, application onboarding process and will be responsible to automate the current manual testing procedure to fully automated one using UFT. And he/she will also be responsible for training the team members in testing automation.
Roles & Responsibilities:
Should have hands on experience in working on Identity Management technologies preferably SailPoint. Sound knowledge in preparing test data, test scripts and preparation of automated tests within the data driven automation framework.Working closely with Development team to understand the enhancements and new functionalities being implemented.Working closely with Business Analysts to understand the new applications being onboarding on to Identity and Access Management platform and define automated test cases accordingly in UFT.Work cross functionally in an Agile/Scrum environment alongside with development team Responsible to drive testing automation across various Identity management applications such as Sailpoint, SecZetta NE Profile etc.Available on weekends for any release, for testing workflows and functionality whenever necessary.Responsible for documenting defects identified during testing in ALM. Testing experience with good knowledge in QTP/UFT for functional, smoke, performance and regression testing.

Qualifications/Requirements:
Bachelor's degree in any discipline Minimum 2-4 years of experience in IAM TestingMinimum 1+ year of working knowledge with any Identity and Access Management tool Knowledge on Agile frameworks (Scrum/Kanban) For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.Inform your Manager or HRM before applying for any role on Workday.Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.Existing Level 5,6 & 7 are eligible to apply, will be considered for Level 8 if selected

Desired Skills:
Excellent troubleshooting communication skills; highly motivated and demonstrate high level of initiative Good knowledge on Active Directory, SSO LDAP and UNIX platforms.Familiarity with identity management provisioning systems (e.g. Sailpoint) Excellent interpersonal skills with ability to influence team members, management and external groups Ability to integrate into a large team, support team goals, above average team player, and take direction from technical lead and other leadership.

Grade Level: 08

Job Family Group:
Information Technology

The Visa Chip Testing and Approval Services team operates as part of Visa's Chip and EMV Solutions group in the Commercial Product Development Value Added Services sub-function in Visa's Technology organization.

The team focuses on the testing and approval of Visa's contact and contactless payment technologies that ranges from acceptance devices, cards. mobile and new innovations. We are the experts who develop, implement, and manage Visa's chip payment testing and approval processes.

Our goals are achieved with thorough assessment and analysis of Visa's business requirements to develop, manage, and implement official testing methodologies that are utilized by internal Visa teams and external test partners like Visa recognized testing laboratories. Our clients are Visa technology partners, including chip payment technology manufacturers. We also support Visa's non-technology and business communities to develop robust testing standards for existing and emerging EMV payment technologies.

This Technology Analyst position in Chip Testing and Approval Services reports to the Director of Chip Testing and Approval Services in Foster City, California. The incumbent will be responsible to review Visa test plans and related test tools developed for Visa payment specifications, review test reports from Visa's recognized test laboratories for official product approvals and contribute as a testing expert in the Visa chip test lab, special assignments, or projects on as needed basis.
Responsibilities

Perform test plan and test tool validation for Visa specifications using internal validation methodologies to endorse the deliverables for official release and use in Approval Services' testing process.

Collaborate with internal test development team for the delivery of updated or new test plans for the validation process.

Collaborate with Visa accredited test tool vendors as a technical expert on Visa test plans and specifications for tool validation, fixes, and enhancements.

Perform reviews on official test reports from Visa accredited testing laboratories for compliance with Visa specifications and provide results to a review manager for a product's approval certification.

Perform testing activities with automated testing systems in the Foster City chip test labs, as part of Approval Services' business-as-usual interoperability testing operations.

Collaborate in special projects or assignments on as needed basis for testing or to contribute technical expertise in Visa's test plans and test tools.

Contribute knowledge and communicate interoperability risks or issues to management, by insightful and thoughtful questioning, sharing of new ideas, risks considerations and possible solutions.

Champion the compliance with Approval Services' process and policies in daily duties and in collaboration with others in the team or external partners.

Actively participate in cross-disciplinary working groups and collaborate closely with co-workers from other functional groups within Visa.

Flex Work Arrangement - Hybrid Position - This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Position requires a minimum of three (3) years relevant mortgage experience in default, origination, operations, or QC along with:

+ minimum of three (3) years experience in oversight functions such as auditing and/or operational quality assurance

+ minimum of two (2) years experience in oversight functions such as auditing and/or operational quality assurance

+ Bachelor's degree in business, finance, or related field, or equivalent work experience.

Required skills include:

+ multi-tasking

+ issue resolution and problem solving

+ organization and time management

+ excellent written and oral communication

+ analytical skills

+ leadership

+ detail-oriented

+ risk and control management

+ high degree of professionalism, self-motivation and sense of urgency

+ presentation delivery

+ relationship building

Required knowledge base should include:

+ mortgage line of business with experience in multiple disciplines/functions

+ business processes and procedures

+ products

+ industry and regulatory standards

+ corporate policies

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans