Quality assurance analyst jobs in Nashville, TN

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Performance Quality Analyst II is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. How you will make an impact: * Assists higher level auditor/lead on field work as assigned and acts as auditor in charge on small and less complex audits. * Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process. * Demonstrates ability to audit multiple lines of business, multiple functions, and multiple systems. * Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks. * Works closely with the business to provide consultation and advice to management related to policy and procedure identified as out of date or incomplete and investigates, develops and recommends process improvements and solutions. * Functions as a subject matter expert for discrepancy review, questions from team and business partners, and interpretation of guidelines and audit process. * Acts as a mentor to peer auditors, providing training and managing work and projects as necessary. Minimum Requirements: Requires a BS/BA; a minimum of 3 years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector), including a minimum of 1 year related experience in a quality audit capacity; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * WGS Claims processing experience strongly preferred. * Experience/knowledge with local claim processing. * Understanding of individual member benefits and cost shares preferred. * Understanding of small, large and national group benefits and cost shares preferred. * Prefer contract language. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Mployer Advisor's platform empowers organizations to drive more informed insurance and employee benefit decisions via unprecedented transparency. Insurance brokerage is quietly one of the largest and most influential segments in the US economy, and significantly impacts what nearly half of all Americans pay for health insurance and total benefit costs each month. Greater transparency for employers leads to higher quality, cost effective insurance for employers and employees. The Mployer Advisor platform includes two exclusive features for all employers to use when evaluating insurance options: The industry's first insurance brokerage rating system, M Score, that uses proprietary algorithms to generate an unbiased score based on a brokerage's range of experience. Over 25,000 reviews of insurance advisors consolidated in one location. If you have a positive, proactive approach and want to contribute to improving the US insurance landscape, Mployer Advisor is a great fit for you. Job Description Mployer Advisor is hiring a QA Analyst to be a part of an expanding development team to quickly grow and scale our web platform with modern technologies. You will work with a team of full stack developers and a Product Owner to build and position several high-quality products for employers and brokers. To succeed in this role, you must be highly collaborative, urgent to achieve outcomes, customer-oriented, and very detail oriented. You must be an ambassador for quality, and ensure quality is everyone's job. You will be responsible for ensuring testing is efficient and high functioning software is deployed. Your role here is vitally important to the next stage of growth and scale for our ambitious journey. Qualifications Lead in the preparation, and execution of testing strategies including Functional, System Integration, Performance, and User Acceptance test definitions Think outside the box in a creative fashion to find edge cases and ways to break new features Full collaboration and investment in acceptance criteria and breaking down of work as a team Conduct test regression strategy reviews with the full team to ensure understanding of the problem being solved, resulting in reasonable test coverage Manage daily testing, defect tracking and resolution progress Conduct testing postmortems to define and document lessons learned and translate them into improvements to the QA approach Fully document test cases and keep them maintained. The managed test suite must be the backbone and relied on for full regression and integration tests Execute manual test cases/steps; update documentation accordingly with results Detail documentation of defects to facilitate the recreation of the defect by the development team Escalate risks and issues to the team and leadership Create and maintain any regression tests Other duties as assigned BA/BS degree or equivalent work experience Possess a strong sense of thoughtful urgency Minimum 3 years of experience in Agile teams Deep experience with both Scrum and Kanban High degree of emotional intelligence, empathy, ability to influence others, and desire to collaborate Experience leveraging test case management suites Experience with testing technologies such as Selenium, JMeter, etc. is a plus Experience load testing software Additional Information All your information will be kept confidential according to EEO guidelines.

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**Location:** This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The **Performance Quality Analyst II** is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. **How you will make an impact:** + Assists higher level auditor/lead on field work as assigned and acts as auditor in charge on small and less complex audits. + Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process. + Demonstrates ability to audit multiple lines of business, multiple functions, and multiple systems. + Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks. + Works closely with the business to provide consultation and advice to management related to policy and procedure identified as out of date or incomplete and investigates, develops and recommends process improvements and solutions. + Functions as a subject matter expert for discrepancy review, questions from team and business partners, and interpretation of guidelines and audit process. + Acts as a mentor to peer auditors, providing training and managing work and projects as necessary. **Minimum Requirements:** Requires a BS/BA; a minimum of 3 years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector), including a minimum of 1 year related experience in a quality audit capacity; or any combination of education and experience, which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences** : + WGS Commercial Claims processing experience strongly preferred. + Experience/knowledge with local claim processing. + Understanding of individual member benefits and cost shares preferred. + Understanding of small, large and national group benefits and cost shares preferred. + Understanding of provider contract language. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

ABS / 3M C&RS / ICD-10 Oversees all aspects of testing activities for Meditech Abstracting module and functionality as well as 3M's Coding & Reimbursement system. This includes testing of interfaces between Meditech and 3M, and the subsequent transactions to Company's Patient Accounting system Works alongside Product Development and Product Analyst resources to understand functionality of the system to ensure proper and thorough testing of software changes Skills - Required: Significant knowledge of Meditech with a focus on Abstracting as well as medical coding (procedures and diagnoses) Skills - Optional: Experience testing clinical applications General Responsibilities: Analyzes functional requirements for initiatives that are projected to return business value, may require a change to the core IT&S infrastructure, or may present significant technical or operational risk Develops test approach, plan, and dependencies Assists with Operational Readiness Assessment activities which support performance testing and operational readiness testing, as needed Leads the development of a test case, test data, traceability matrix, and metrics to ensure all testing requirements are met and documented Communicates results to IT and key stakeholders Tracks and verifies any required corrections and ensures completion Provides functionality and/or technical expertise in resolving inquiries from CSS about solutions within their area of specialization Ensures software functionality meets Regulatory and Legal regulations

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Organization Overview: Lilly is currently constructing a cutting-edge facility for the manufacture of new modalities including Gene Therapy. At Lebanon, Indiana, this facility will be Lilly's most technically advanced manufacturing site focused on the delivery of the next wave of innovative products at Lilly. It will include next-generation manufacturing technologies and advanced data collection and analysis platforms that will deliver improvements in safety and quality, and process performance. This is a unique opportunity to be a part of the team for the startup of a greenfield manufacturing site, and the successful candidate will help to design, commission, start up, and maintain the facility for both clinical and commercial supply. This is an exciting opportunity to help build a state-of-the-art facility and Quality System from the ground up. The Quality Assurance Operational Support Representative is responsible for demonstrating leadership, teamwork, and quality and regulatory knowledge and oversight to provide guidance, consultation and influence in the design, verification, and startup of the manufacturing areas at Lilly's new Lebanon, Indiana (LP2) site. The QA Operational Support position is essential for ensuring GMP compliance in the design, delivery, verification, qualification, and start up to ensure regulatory approval of the facility. As the project progresses, this role will transition to site-based process team supporting one of the following manufacturing areas: * ATMP Gene Therapy Drug Substance Manufacturing * ATMP Gene Therapy Parenteral Manufacturing * QC Laboratory * Packaging * Warehouse Logistics * Facility, Utility and Maintenance Responsibilities: * Knowledge of cGMP practices including good documentation practices, data integrity and regulatory compliance * Act as a cGMP liaison, working with Global Facility Delivery and Lilly project staff to complete the detailed design of the assigned areas employing QbD and QRM principals and ensuring the integration of Global Quality System requirements into the design * Consult with Network and Global quality groups as required to ensure consistent and compliant approach is executed during the project and startup phase * Actively participate in required design reviews and final design qualification activities * Provide technical and quality review and approval of project documents to ensure compliance with Lilly Global Quality Standards as well as project and local quality procedures * Provide quality oversight for the verification and qualification of the manufacturing equipment and facilities, including review of test cases, test execution, discrepancy resolution, etc. * Work with the Site Quality Leadership to support the development of the vision and strategy for the overall site quality operation and cross-functional support with focus on the Manufacturing areas * Support the site organization in building technical capability, for a diverse cross-functional staff in Quality, the project team, and area process teams, including mentoring and training of new Quality and other project staff * Foster a strong quality culture including maintaining open communications and promoting teamwork and employee participation in the work group * Support the definition and execution of inspection readiness activities including support of site self-inspections in GQA * Lead project initiatives needed in support of the project and Quality function * Resolve or escalate any compliance issues to the project, site, and Quality Management * Provides guidance for deviations, observation handling; change control proposals; document creation and revisions. Basic Requirements: * Bachelor's degree in relevant field (preference for scientific or engineering field) * 3+ years working in the pharmaceutical manufacturing industry in Quality Assurance roles * Previous experience with C&Q / Verification and Validation oversight including automation and computer systems validation Additional Preferences: * Demonstrated knowledge and use of US, EU, Japan and other regulations in the area of pharmaceutical manufacturing * ASQ Certified * Computer System Quality Assurance experience * Previous facility or area start up experience * Previous experience with gene therapy drug substance processes such as equipment prep, virus prep/banking, inoculation, purification, and/or drug product manufacturing processes such as formulation, filling/visual inspection, and packaging * Previous experience with lab equipment delivery and qualification * Previous experience with management of utilities, facilities, maintenance, and warehouse logistics * Previous experience with Manufacturing Execution Systems. * Previous use of KNEAT - or other electronic validation software * Demonstrated ability to communicate with and influence cross-functional teams including good oral and written communication skills * Demonstrated strong problem solving and decision making skills * Previous technical writing experience * Technical aptitude and ability to train and mentor others Additional Information: * Ability to work 8-12 hour shifts on Monday-Friday in the Lebanon, IN office * Position may require travel (10-25%) or potentially a short duration assignment at another Lilly site to establish specific computer system validation and/or data integrity knowledge Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $65,250 - $169,400 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

TestingXperts is a Specialist QA & Software Testing Company, and an Independent Software Testing division of Damco Group, which is a leading IT Solutions and Services company working with Fortune enterprises globally. Through our innovative techniques, we are pushing the conventional norms of Quality Assurance and blending technology to yield remarkable deliverables. We are also an ISO 9001:2008 & ISO 27001:2013 certified company. Leveraging holistic knowledge of core business processes and software development, our comprehensive suite of testing services covers Functional and Non-Functional testing, Professional Expertise for Cloud and Mobile Technology. Our customer centred approach assists enterprises in thriving in ever advancing market through breakthrough solutions. Inheriting the virtues of quality at job and optimal user satisfaction from Damco Group, TestingXperts aims at promoting the ethics of connected innovation, thereby seeding the integral values in our employees and achieving unmatched contentment of our clients. Job Description: Good understanding of SAP Point of Sale Data Management module and its component. Working experience of implementation testing of this module is required. Additionally working experience in SAP MM and SAP FICO testing is needed to support the end to end scenarios Must have Skills SAP POS DM SAP TESTING Nice to have skills SAP MM TESTING SAP FICO TESTING Top 3 responsibilities you would expect the Subcon to shoulder and execute: Client and program stakeholder management Test strategy and Planning Drive and coordinate with offshore team Additional Information All your information will be kept confidential according to EEO guidelines.

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. JOB DETAILS: Position:SAP Tester Location: Nashville, TN Duration:3-6 months JOB DESCRIPTION: Duties - Helping with testing and development of Automated test scripts for the SAP modules in HP ALM. Candidate to be familiar with SAP processes. Good communication skills to work with business users. Good writing skills in writing test documents. Must be good testers that are familiar with HPQC Testing automation experience and especially writing automation scripts for SAP projects. Thanks & Regards ASHOK KUMAR Sr. Lead / IT Recruiter Paradigm Infotech Call : ************ Additional Information Mandatory Details: Full Name as per SSN: Total Experience: US Experience: Contact NO: Email ID: Current work authorization in US: Current Location with city: Relocation: Availability: Skype Id : Educational Details : Rate(C2C/1099/W2): Employer: 2 Official references from recent 2 projects in below format (Must) Reference 1 Name: Company name: Designation: Official mail id: Contact Details: Reference 2 Name: Company name: Designation: Official mail id: Contact Details:

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XOi Technologies is powering a world in which people and equipment are connected, decisions are transparent, and quality outcomes are predictable. XOi is the market leader in “curb-to-curb” technician enablement solutions, empowering techs to safely capture-and access-critical job site information, launch remote support, and provide customers photos and videos of recommended and completed work. Field services technicians across the nation utilize our suite of products to increase efficiency and performance on the job, streamline communication, build skills and gain data insights to be unlocked and shared with the entire ecosystem. In an industry that is increasingly evolving through innovative software solutions and AI, XOi is excited to be at the forefront building the ecosystem that allows data to be created and delivered every time equipment is touched by any technician on mission critical job sites. We are seeking a skilled QA Automation Engineer to join our dynamic team. The ideal candidate will have a background in mobile or web automation, with a focus on ensuring the quality and reliability of our software products. As an Automation Engineer, you will be responsible for designing, developing, and implementing automated test scripts. You will collaborate with cross-functional teams to enhance test coverage, identify and report defects, and contribute to the overall improvement of our testing processes. Responsibilities: Design, develop, and maintain robust automated test scripts for both web and mobile platforms using Cypress and Appium with JavaScript. Collaborate cross-functionally with developers, QA engineers, and product teams to ensure test coverage aligns with feature specifications and user expectations. Analyze test results to identify, document, and track software defects, inconsistencies, and regressions. Contribute story refinement sessions to represent QA concerns and influence testability from the start. Support and enhance CI/CD pipelines to integrate automated tests and improve release efficiency and quality. Continuously evaluate and adopt testing best practices, tools, and frameworks to improve quality and efficiency across projects. Participate in root cause analysis for production issues and help drive quality improvements across the development lifecycle. Qualifications: 2+ years of hands-on experience in test automation for web or mobile applications. Demonstrated expertise in JavaScript, with hands-on experience developing robust test automation scripts using Cypress or similar tools for web applications, and Appium or similar tools for mobile platforms. Familiarity with Python is a plus, especially for API or backend-related testing. knowledge of SQL for validating data integrity and backend verification. Experience with Git and familiarity with issue tracking/logging tools like Sentry, Bugfender, or similar. Practical experience working with CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI). Strong problem-solving, debugging, and analytical skills. Effective communicator with a collaborative mindset; able to thrive in Agile/Scrum environments. Detail-oriented with a proactive approach to ensuring product quality. * Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa or engage with International Consultants at this time. **

Job Details LaVergne, TN Full Time High School None DayDescription Job Summary NDC is headquartered in Nashville and is a leading national distributor and supply chain solutions provider of healthcare products. We are seeking a collaborative, results driven, and detail-oriented Quality Analyst to join our Supply Chain team. This role is responsible for helping lead the quality function across multi-site distribution operations. It involves helping to establish, maintain, and optimize a quality management system that is ISO 9001, FDA, DSCSA, and VAWD compliant. Key Responsibilities Help develop and document work instructions. Monitor and audit warehouse processes to identify deviations from standard operating procedures. Document and report quality issues, non-conformances, and corrective actions. Participate in root cause analysis and recommend preventive measures. Collaborate with operations management to implement quality improvements. Maintain records of inspections, audits, and quality metrics. Support training initiatives to educate staff on quality standards and procedures. Qualifications High school diploma or equivalent; associate or bachelor's degree preferred. 2+ years of experience in quality, preferably in a warehouse operation. Strong attention to detail and analytical skills. Ability to work independently and collaboratively in a fast-paced environment. Excellent communication and documentation skills. Skillful at project planning and aligning stakeholders. Preferred Skills Experience with ISO standards or other quality frameworks. Knowledge of Lean or Six Sigma methodologies. Familiarity with document management systems and warehouse management systems. Certification in quality (e.g., ISO 9001 Auditor, CQIA, CQT) is a plus. Attributes High levels of curiosity and learning agility Strong work ethic, “can do” attitude, and “roll-up your sleeves” mentality

Test Lead Duration: 12 months + Physical Supply Chain Test Lead We are seeking an experienced Test Lead to lead the testing for a crucial project in our Physical Supply Chain space. We will be consolidating our technology stack with one of our key partners, moving order management and fulfillment to a central Order Management and Warehouse Management solution set across business lines. This project is a mix of internally supported and SaaS technology and our testing plan needs to account for the end-to-end processes and flow between all impacted business processes and systems. As a Test Lead you will participate in all aspects of testing lifecycle which includes test strategy, test readiness, SIT, UAT (including day in the life), regression and smoke testing. As part of the team you will work with business stakeholders, business analysts, developers and SaaS providers translating business requirements and technical solutions needs into actionable test strategy and test collateral as well as supporting test delivery. What You'll Do • Test Planning and Strategy: Collaborate with technical and business stakeholders to develop comprehensive test plans for the project, identify necessary resources (people and tools) ensuring coverage of functional and non-functional requirements including both positive and negative test cases. • Test environment and Data strategy: Align on our test environment and test data strategy and ensure both are ready ahead of test execution. • Test Documentation: Create/maintain clear, concise, detail-oriented comprehensive test documentation, including test plans, test cases, test scripts, and test reports. • Test Case Development: Design and develop test scenarios, test cases, and test scripts based on business requirements, system specifications, and industry best practices including enhancing user stories with acceptance criteria where needed. • Test reporting: Weekly reporting on testing and defect status, with move to daily during critical test phases. • Test Execution: Execute test cases and document test results, ensuring the system's compliance with functional and non-functional requirements. • Regression Testing: Perform regression testing to ensure that system changes and enhancements do not adversely impact existing module functionalities. • Analyze and reports defects and verify defect fixes • Proactively communicates with Product Manager, Business Analysts, and Developers on open issues and test status RequirementsRequired Skills and Experience • 8+ years of experience developing test plans, test cases, test strategies for functional, integration, and end-to-end user testing • 5+ years of experience working on supply chain systems including Warehouse Management and Order Management solutions • Experience working on large, cross system projects and complex business applications including multiple SaaS partners • Solid grounding in different levels of testing: Web services/API testing (using Postman/Insomnia), functional testing (both desktop and mobile), regression testing, performance testing • Experience with test automation is a major plus • Experience working with waterfall and Agile methodologies is preferred. • Strong self-driving force and quick learning ability • Excellent critical analysis skills • Superior organizational and communication skills (proactive communicator) • Ability to work independently, prioritize tasks based on priority, and meet deadlines in a fast-paced

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Clarksville, 870 Steel Stock Road and 681 International Blvd Division: Solutions Job Posting Title: Quality Assurance Assistant Time Type: Full Time Responsibilities include: Collaboration with cross-functional teams to address quality issues and drive continuous improvement. Assuring the compliance to standards provided by DB Schenker and the client through internal audits and monitoring the closure of actions defined through trackers and communication. This position will also be responsible for monitoring the processes against set metrics and reporting on trends for proactive responses. Knowledge in quality techniques such as project management, value stream mapping, root cause analysis, risk assessment and technical writing is a plus. Will deploy training to sites for FMEAs, RCCAs etc as well as tracking success. Manage Process Audit Tracker and Follow Up Requirements and Skills:The successful candidate for this role must possess an in-depth understanding of quality assurance, team spirit, successful communication sets with a varying audience, problem solving and must be proficient with computer applications. They should be able to orchestrate multiple projects and be able to prioritize as demand dictates. They will be professional, career driven, detail oriented and have strong analytical skills. They will prepare reports for management and coordinate with site management regarding follow up activities. This position will be remote with estimated 25 % travel.It is beneficial for the successful candidate to have previous experience in the following: ● Visual Management ● Continuous Improvement ● FMEA creation ● Value Stream Mapping ● Technical Writing ● Project Management ● Data Analysis ● Capture Gaps through Audits ● Support Site Sustainability ● Development of Process Audits ● RCCA Workshops ● FMEA Workshops ● Process Sustainability DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

The Ideal Candidate As a QA Engineer II, you play a significant role in ensuring the quality and functionality of software products. Your responsibilities include executing test plans, identifying and documenting defects, and collaborating with cross-functional teams to ensure product quality. With a few years of experience under your belt, you're increasingly proficient in software testing methodologies and tools. You will be involved in the design and implementation of test cases and contribute valuable insights to process improvements. Your attention to detail, analytical skills, and ability to work collaboratively make you an essential asset in the software development lifecycle. Please note that we are not able to provide visa sponsorship for this role. How You Will Make an Impact * Understand business processes and business requirements for modules/systems being tested. * Identify, develop, and apply testing processes to ensure requirements are met and E2E tests are successful. * Develop test plans, design, and develop test scenarios and test cases to thoroughly test modules/systems. * Execute test cases, document, and evaluate results. * Identify opportunities to automate testing. * Collaborate with engineering to reproduce and triage test script failures. * Identify, isolate, document, and escalate defects, then review, prioritize and verify resolution. * Utilize various UI and back-end testing tools and methods for test validation. * Follow and promote QA best practices to continuously improve quality assurance. Experience and Skills You'll Need to Have * Bachelor's degree in computer science, Software Engineering, or related field * 2-4 years of experience in software quality assurance or related roles * Familiarity with software testing methodologies, tools, and processes * Basic understanding of Agile/Scrum methodologies and software development lifecycle * Experience executing test plans and documenting defects. * Proficiency in using testing tools such as Selenium, JIRA, or TestRail * Ability to collaborate effectively with cross-functional teams. * Strong analytical and problem-solving skills * Attention to detail and commitment to quality assurance best practices. * Continuous learning mindset, staying updated with industry trends and evolving technologies in quality assurance.

**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP. + Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions. + Develop and maintain technical specifications, data mapping documents, and transformation rules. + Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems. + Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP. + Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration. + Define and monitor data quality metrics and key performance indicators (KPIs). + Work with business data stewards to correct data quality issues and promote data governance policies and standards. + Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori. + Translate business needs into technical specifications for reports and ad-hoc queries. + Optimize report performance and data extraction processes for efficiency. + Provide support and training to end-users on reporting tools to enable data-driven decision-making **_Qualifications_** + Bachelor's Degree in related field preferred or equivalent work experience preferred + Proven experience in SAP Data Conversions, migrations and ETL processes. + Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud + Strong knowledge of SQL, data modelling and database concepts + Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes). + Excellent analytical, problem solving and communication skills + Ability to work both independently and collaboratively with cross-functional teams **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Mployer Advisor's platform empowers organizations to drive more informed insurance and employee benefit decisions via unprecedented transparency. Insurance brokerage is quietly one of the largest and most influential segments in the US economy, and significantly impacts what nearly half of all Americans pay for health insurance and total benefit costs each month. Greater transparency for employers leads to higher quality, cost effective insurance for employers and employees. The Mployer Advisor platform includes two exclusive features for all employers to use when evaluating insurance options: The industry's first insurance brokerage rating system, M Score, that uses proprietary algorithms to generate an unbiased score based on a brokerage's range of experience. Over 25,000 reviews of insurance advisors consolidated in one location. If you have a positive, proactive approach and want to contribute to improving the US insurance landscape, Mployer Advisor is a great fit for you. Job Description Mployer Advisor is hiring a QA Analyst to be a part of an expanding development team to quickly grow and scale our web platform with modern technologies. You will work with a team of full stack developers and a Product Owner to build and position several high-quality products for employers and brokers. To succeed in this role, you must be highly collaborative, urgent to achieve outcomes, customer-oriented, and very detail oriented. You must be an ambassador for quality, and ensure quality is everyone's job. You will be responsible for ensuring testing is efficient and high functioning software is deployed. Your role here is vitally important to the next stage of growth and scale for our ambitious journey. Qualifications Lead in the preparation, and execution of testing strategies including Functional, System Integration, Performance, and User Acceptance test definitions Think outside the box in a creative fashion to find edge cases and ways to break new features Full collaboration and investment in acceptance criteria and breaking down of work as a team Conduct test regression strategy reviews with the full team to ensure understanding of the problem being solved, resulting in reasonable test coverage Manage daily testing, defect tracking and resolution progress Conduct testing postmortems to define and document lessons learned and translate them into improvements to the QA approach Fully document test cases and keep them maintained. The managed test suite must be the backbone and relied on for full regression and integration tests Execute manual test cases/steps; update documentation accordingly with results Detail documentation of defects to facilitate the recreation of the defect by the development team Escalate risks and issues to the team and leadership Create and maintain any regression tests Other duties as assigned BA/BS degree or equivalent work experience Possess a strong sense of thoughtful urgency Minimum 3 years of experience in Agile teams Deep experience with both Scrum and Kanban High degree of emotional intelligence, empathy, ability to influence others, and desire to collaborate Experience leveraging test case management suites Experience with testing technologies such as Selenium, JMeter, etc. is a plus Experience load testing software Additional Information All your information will be kept confidential according to EEO guidelines.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Organization Overview: Lilly is currently constructing an advanced manufacturing facility for production of API (Active Pharmaceutical Ingredient) molecules located in Lebanon, IN. This facility is Lilly's largest investment in manufacturing capacity and is intended to provide APIs for current and future products, including new modalities. This is a unique opportunity to be a part of the startup team for a greenfield manufacturing site, and the successful candidate will help to build the processes and facility to enable a successful startup into GMP manufacturing operations. The Computer Systems Quality Assurance role is responsible for oversite of computer system validation at the Eli Lilly Lebanon API Manufacturing facility. This role includes working with Automation, QC labs, and Tech@Lilly persons to develop validation strategies for the approach to computer system validation in compliance with corporate standards; consultation and interpretation on applying and right-sizing validation requirements; maintaining corporate and site computer systems standards and practices; participating in internal and external Regulatory agency inspections; conducting evaluations of internal or supplier quality practices; maintenance of inspectional readiness; and external benchmarking of computer system validation practices. Responsibilities: Deliver on CS processes: * Establish and maintain CSQ support and sustainability processes. Deliver Projects and Programs * Understand customer, company, and Quality priorities, and support implementation goals. * Provide linkages to partner organizations with CSV including Automation/Engineering, Site Equipment Verification, Business QA, and other CSQA persons. Grow Capabilities and Knowledge * Mentor others in CSQA / CSV-related roles Maintain Inspection Readiness * Provide consulting and interpretation on Corporate Computer Systems/Data Integrity standards and practices as implemented at the LP1 facility. * Provide cross-functional technical leadership in the event of serious quality-related issues with computer systems. * Monitor current state of inspection-readiness. * Escalate issues appropriately. Streamline and Continuously Improve * Promote common process and best practice across functions. * Identify systemic issues and trends across functions and drive improvement activity. * Understand the external environment/best practices and bring external learning back to Lilly. Basic Requirements: * Bachelor's degree in computer science, Engineering, Life Sciences, or a technology-related field OR 10+ years of relevant experience * 3+ years of experience in Automation/QC Labs/IT, Quality, or computer system validation in the pharmaceutical industry Additional Preferences: * Direct experience with Computer Systems Validation (GAMP5) and data integrity basic principles (ALCOA+). * Direct experience with computer system validation of automation systems such as DeltaV and PLC's. * Previous experience in GMP production environments * Demonstrated strong oral and written communication skills. * Strong interpersonal interaction skills * Proven ability to influence quality peers, IT SMEs, and upper management. * Previous experience in Business Quality Assurance and Automation Additional Information: * This is an on-site position in Lebanon, IN Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $65,250 - $169,400 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Clarksville, 870 Steel Stock Road and 681 International Blvd Division: Solutions Job Posting Title: Quality Assurance Assistant Time Type: Full Time Responsibilities include: Collaboration with cross-functional teams to address quality issues and drive continuous improvement. Assuring the compliance to standards provided by DB Schenker and the client through internal audits and monitoring the closure of actions defined through trackers and communication. This position will also be responsible for monitoring the processes against set metrics and reporting on trends for proactive responses. Knowledge in quality techniques such as project management, value stream mapping, root cause analysis, risk assessment and technical writing is a plus. Will deploy training to sites for FMEAs, RCCAs etc as well as tracking success. Manage Process Audit Tracker and Follow Up Requirements and Skills:The successful candidate for this role must possess an in-depth understanding of quality assurance, team spirit, successful communication sets with a varying audience, problem solving and must be proficient with computer applications. They should be able to orchestrate multiple projects and be able to prioritize as demand dictates. They will be professional, career driven, detail oriented and have strong analytical skills. They will prepare reports for management and coordinate with site management regarding follow up activities. This position will be remote with estimated 25 % travel.It is beneficial for the successful candidate to have previous experience in the following: ● Visual Management ● Continuous Improvement ● FMEA creation ● Value Stream Mapping ● Technical Writing ● Project Management ● Data Analysis ● Capture Gaps through Audits ● Support Site Sustainability ● Development of Process Audits ● RCCA Workshops ● FMEA Workshops ● Process Sustainability DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.

The Ideal Candidate As a QA Engineer II, you play a significant role in ensuring the quality and functionality of software products. Your responsibilities include executing test plans, identifying and documenting defects, and collaborating with cross-functional teams to ensure product quality. With a few years of experience under your belt, you're increasingly proficient in software testing methodologies and tools. You will be involved in the design and implementation of test cases and contribute valuable insights to process improvements. Your attention to detail, analytical skills, and ability to work collaboratively make you an essential asset in the software development lifecycle. Please note that we are not able to provide visa sponsorship for this role. How You Will Make an Impact Understand business processes and business requirements for modules/systems being tested. Identify, develop, and apply testing processes to ensure requirements are met and E2E tests are successful. Develop test plans, design, and develop test scenarios and test cases to thoroughly test modules/systems. Execute test cases, document, and evaluate results. Identify opportunities to automate testing. Collaborate with engineering to reproduce and triage test script failures. Identify, isolate, document, and escalate defects, then review, prioritize and verify resolution. Utilize various UI and back-end testing tools and methods for test validation. Follow and promote QA best practices to continuously improve quality assurance. Experience and Skills You'll Need to Have Bachelor's degree in computer science, Software Engineering, or related field 2-4 years of experience in software quality assurance or related roles Familiarity with software testing methodologies, tools, and processes Basic understanding of Agile/Scrum methodologies and software development lifecycle Experience executing test plans and documenting defects. Proficiency in using testing tools such as Selenium, JIRA, or TestRail Ability to collaborate effectively with cross-functional teams. Strong analytical and problem-solving skills Attention to detail and commitment to quality assurance best practices. Continuous learning mindset, staying updated with industry trends and evolving technologies in quality assurance.