Quality assurance analyst jobs in Peabody, MA

ETL DataStage Tester Domain - Life science ETL testing DataStage Testing DBT Snowflake Reporting tools (Tableau, Power BI, etc.) SQL queries Database testing Log, track, and manage defects identified during the testing cycle using tools like Jira or ALM. Utilize SQL extensively to query relational databases (e.g., Oracle, SQL Server, Teradata) for data validation.

Job Role: Embedded tester (Bluetooth Protocol tools Sodera, nRF sniffers, Power Analyzer tools) Fulltime JD: Experience in Embedded device /Hardware Testing knowledge Ability to perform whitebox testing, unit testing Hands on experience in mobile app or mobile device testing. Hands on experience in Python/Appium is added advantage. Experience on working, Test Hardware and boards Perform end-to-end functional testing and validation for the applications under test. Leading and managing functional testing activities such as developing a detailed test cases, functional test plan, test approach, test conditions, risk identification, and impact analysis etc. Review customer requirements, use cases, user stories, and functional requirements and author test cases. Execute test cases for products under development using test management/tracking tools Create and maintain cases, scenarios/scripts, in compliance with defined QA standards and methodologies Establish and configure testing environments for executing test cases and scenarios Track quality assurance metrics such as defect densities, open defect count, code coverage Good To Have Skill sets: Experience with Healthcare Domain and FDA's device testing lifecycle. Experience working in an Agile environment - active participation in Sprint Planning, Backlog Grooming, Standups, Review and Retrospect Ability to take direction from designated IT Leadership, and work closely with BU Lead, as necessary. Is innovative, can simplify, and has relentlessly high standards Ability to review business requirements, identify ambiguity and request written clarification as required. Ability to work with various teams, SMEs to clarify and resolve testing issues. Expert in creating required test data to cover all the business requirements, including positive and negative testing scenarios, to execute test cases.

Job Title / Role: Embedded Tester Key Skills: (Bluetooth Protocol tools Sodera, nRF sniffers, Power Analyzer tools) Experience: A minimum of 8 years related experience is required. Shift: 8 AM - 5 PM We at Coforge are seeking seeking a highly skilled Embedded Tester with expertise in Bluetooth Protocol tools Sodera, nRF sniffers, Power Analyzer tools Roles & Responsibilities: Experience in Embedded device /Hardware Testing knowledge Ability to perform Whitebox testing, unit testing Hands on experience in mobile app or mobile device testing. Hands on experience in Python/Appium is added advantage. Experience on working, Test Hardware and boards Perform end-to-end functional testing and validation for the applications under test. Execute test cases for products under development using test management/tracking tools Create and maintain cases, scenarios/scripts, in compliance with defined QA standards and methodologies Establish and configure testing environments for executing test cases and scenarios Track quality assurance metrics such as defect densities, open defect count, code coverage Good To Have Skill sets: Experience with Healthcare Domain and FDA's device testing lifecycle. Experience working in an Agile environment - active participation in Sprint Planning, Backlog Grooming, Standups, Review and Retrospect Ability to take direction from designated IT Leadership, and work closely with BU Lead, as necessary. Is innovative, can simplify, and has relentlessly high standards Ability to review business requirements, identify ambiguity and request written clarification as required. Ability to work with various teams, SMEs to clarify and resolve testing issues. Excellent written and communication skills. Personal drive for individual and team success by meeting required priorities and deadlines with quality work. Assertive when required to ensure project success. Contact information: Looking forward to receiving your profile, for more details please email at *****************************

Job Title: Embedded QA Engineer Job Type: Full-Time / Onsite We are seeking an experienced Embedded QA Engineer to join our agile sprint team in Westford. The ideal candidate will be responsible for hands-on testing of embedded systems, including panels and fire systems, ensuring the delivery of high-quality software through both manual and automated testing. This role requires strong analytical and troubleshooting skills, along with the ability to collaborate effectively within a cross-functional team. Key Responsibilities Actively participate as a member of the agile sprint team. Develop, configure, and execute test cases for embedded systems. Automate new features and maintain existing automation scripts. Interpret and validate requirements from feature documentation, diagrams, and Jira tickets. Perform manual and automated testing of embedded features and assess their impact on overall system behavior. Conduct white-box testing, compiled code debugging, and detailed log analysis. Use Python scripting for automation development and troubleshooting. Identify, reproduce, and escalate defects with detailed logs and reproduction steps. Collaborate closely with development engineers during issue analysis, re-installation, and retesting cycles. Proactively learn and adapt to new tools, frameworks, and team processes. Work independently with minimal supervision while maintaining clear communication and accountability. Qualifications 3-5 years of hands-on QA/testing experience in embedded systems. Strong understanding of embedded architectures and system-level testing. Experience with Atlassian tools (Jira, Confluence) for defect tracking and documentation. Proficiency in Python scripting for automation and debugging. Ability to analyze logs, validate fixes, and identify root causes. Familiarity with white-box testing and compiled code debugging. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively in a team-oriented environment. Not required to be a full-time coder, but must have a solid grasp of technical and software concepts. Preferred Skills Experience with fire systems, life-safety systems, or other safety-critical domains. Hands-on exposure to embedded hardware panels and system integration testing. Familiarity with QA automation frameworks and test infrastructure in embedded environments.

Hello, We have 3 urgent openings for a "Business Analyst / QA". These are hybrid roles. Only looking for candidates who can work on W2 Strictly no C2C or third-party vendors Duration: 12+ months Property & Casualty experience is a must. Responsibilities: Design, develop, and execute comprehensive software test plans to identify defects, root causes, and areas for improvement. Implement structured testing methodologies, frameworks, and standards while monitoring defect trends and driving effective resolution. Build and maintain UI automation test suites using Selenium and related technologies. Develop and maintain performance and load test scripts using tools such as JUnit, JMeter, and Selenium Grid. Create and maintain API and web service automation scripts for REST and SOAP services. Integrate automated testing within CI/CD pipelines using tools like Jenkins, Maven, and Nexus, ensuring seamless delivery cycles. Generate, manage, and optimize test data required for automated test execution. Collaborate closely with development teams, providing actionable feedback on functionality, usability, and quality risks. Support internal, user acceptance, and third-party testing efforts as needed. Build, enhance, and maintain mobile automation frameworks using Appium, Espresso, and other industry-standard tools. Design, implement, and execute automated tests for iOS and Android applications. Requirements: 3-8 years of hands-on experience with advanced automation testing frameworks, tools, and methodologies. Strong understanding of software development practices, with proficiency in Java, JavaScript, and SQL. Experience working with IDEs such as Eclipse (preferred) or similar. Practical experience with Jenkins, Maven, SVN, and Nexus Repository. Proven experience building automation solutions with Selenium. 3-8 years of experience developing test plans, test cases, and test strategies. Solid experience working with XML, REST, and SOAP web services; SoapUI or JMeter experience preferred for service-level automation. Excellent verbal and written communication skills, with the ability to collaborate effectively across teams. Experience in property & casualty insurance applications is a plus. Strong experience building mobile automation frameworks from the ground up is highly desirable ABOUT US: Anagh Technologies is a technical consulting firm specializing in UI, Front-End, and Full-Stack web technologies. We currently have 30+ positions in Angular, React, Node, and Java. If technically strong, we can 100% get you an offer within 2 weeks MAX, as we will consider you for multiple roles at once. If you are interested and are available, please email me your resume and contact information to arshad AT anaghtech.com. Thank you for your time.

Masis Professional Group is recruiting for a Food Safety and Quality Assurance Manager on behalf of our client located in Leominster, MA. This is a direct hire opportunity offering a competitive hourly salary and benefits package. FSQA Manager, or Food Safety and Quality Assurance Manager, is responsible for ensuring that food products meet all safety, quality, and regulatory standards. This involves developing and implementing food safety programs, conducting audits, overseeing compliance with regulations, and training staff on proper safety protocols. Requirements of the Food Safety and Quality Assurance Manager: Experience working with GFSI auditing - SQF preferred SQF Practitioner PCQI - FSMA training HACCP Training Proficient with Microsoft office suite 2-5 years' experience managing a team Familiar with prerequisite programs - allergen, supplier management, sanitation, recall and traceability etc. Able to lead and determine root cause analysis in a corrective and preventive action situation. Able to review and respond to customer complaints. Ability to identify and correct nonconformities in system processes, gmps, and employee practices. Confidently communicate resource needs to upper management. Implement, monitor, and provide training related to food safety plan, gmps and industry best practices. Desirable Requirements of the Food Safety and Quality Assurance Manager: Bilingual with Spanish Food Defense Training Internal Auditing training Experience working with food contact packaging Experience working with regulatory agencies Experience reviewing and formatting NLEA labeling, Ingredient statements, allergen statements and claims to meet CFR regulations.

The Business Analyst will play a key role in supporting the banks payments modernization and ISO 20022 migration initiatives. The role involves gathering business requirements, analyzing payment workflows, ensuring compliance with ISO 20022 standards, and supporting integration with accounting and financial systems. The analyst will act as a bridge between business stakeholders, technology teams, and external vendors to ensure seamless implementation and operational efficiency. Key Responsibilities Analyze and document current-state payment processes, message flows (SWIFT MT to MX), and accounting interfaces. Define business and functional requirements for ISO 20022 migration across domestic and cross-border payment systems (RTGS, ACH, SWIFT). Work closely with operations, finance, and IT teams to ensure alignment between payment messages and accounting entries in the banks general ledger or sub-ledger systems. Conduct data mapping and gap analysis between legacy MT messages and new ISO 20022 MX formats. Support end-to-end testing (UAT, SIT) for message transformations, reconciliations, and accounting postings. Liaise with vendors, network providers, and regulatory bodies to ensure compliance with global and regional ISO 20022 mandates. Develop and maintain detailed process documentation, use cases, and data flow diagrams. Provide business support during implementation, including troubleshooting message validation and accounting integration issues.

A recognized pharmaceutical company is actively seeking a new Quality Assurance (QA) Specialist to ensure data integrity and system compliance across clinical systems and cloud technologies. Responsibilities: Develop, document, and execute test plans, scenarios, and test cases for clinical trial applications and data workflows Perform functional, regression, and integration testing to validate new features and ensure existing functionality remains intact Utilize QTest for test management and documentation Conduct defect management, including logging, tracking, and verifying fixes Collaborate with development teams in an Agile environment to ensure timely and accurate testing Identify and resolve data quality issues at the business level, ensuring compliance with regulatory standards Work closely with stakeholders to validate requirements and deliver high-quality solutions Qualifications: 5+ years of QA experience in the Clinical Trials / Pharma domain Strong knowledge of AWS, Databricks, and clinical systems (CTMS, EDC, eTMF) Proficiency in QTest for test case management Experience with SQL and Athena for data validation Experience with Python (ability to read and understand code) Microsoft Excel (pivot tables, linked spreadsheets) Familiarity with Jira for issue tracking and Agile workflows Strong analytical and problem-solving skills with attention to detail Desired Skills: Solid understanding of Clinical Data standards (CDISC, SDTM) Knowledge of GxP Compliance and Regulatory requirements

**Our client cannot sponsor visas at this time (must be US Citizen or GC Permanent Resident)** The Clinical Business System Analyst is responsible for business process analysis and the development/maintenance of internal databases, ad-hoc queries and reports in support of Business Intelligence & Operations (BIO). Working collaboratively within Global Clinical Operations (GCO) and with Global Information Services (GIS), key responsibilities are in support of evidence-based planning across the development portfolio. Key Duties and Responsibilities: Work with the leadership team and other functional groups to understand business processes and the associated systems/data sources in order to deliver optimal technology solutions for various departmental needs. Support the leadership team and business owners by providing them with ad-hoc data pulls and automated technology solutions (user-friendly business intelligence reporting and analysis tools) that deliver the most appropriate and pertinent data to stakeholders in a format that allows them to be more efficient, accurate and timely with decision-making that influences strategic planning and clinical study management. Support with training for operational groups, functions and stakeholders in better understanding the impact of data quality and data integrity to their processes. Support leadership and stakeholders in Global Clinical Operations (GCO) and other departments to improve data quality and data integrity through the creation of diagnostic reports and business processes in support of establishing a data rich and metrics robust environment. Work with BIO, GCO and GIS on database and user interface design, in order to establish optimal systems and environments that support data assimilation, aggregation, processing and warehousing. Knowledge and Skills: Familiarity with working with data using business intelligence and/or reporting tools Strong organizational skills with ability to manage multiple project initiatives simultaneously Ability to work as a part of a team and independently, developing plans and executing on them - not requiring detailed guidance from management Required proficiency in: Microsoft Office, Microsoft Access, SQL, data centric environments and Microsoft Excel (pivot tables, graphical representations of data) Education and Experience: Bachelor's Degree Typically requires 1-2 years of experience or the equivalent combination of education and experience

Business Systems Analyst Must Have: Bachelor's degree or equivalent experience in finance, economics, computer science, or technology related field. Minimum of 2-5+ years of experience in the financial services industry, ideally supporting buy?side technology. Possesses solid knowledge of Equity, Fixed Income, and Derivatives asset classes. Demonstrated strong SQL skills and a solid understanding of investment data. Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing. Proven analytical skills and demonstrated ability to make independent decisions. A firm understanding of systems development lifecycle and Agile framework. Proven ability to develop creative solutions to meet business needs.

Skills: 10+ years of IT experience. Recent worked on telecom project - Mandatory. • Integrate test suites into CI/CD pipelines. • Proficient in Postman, REST Assured, HTTP methods, and complex JSON structures. • Experienced in Agile environments and tools like Jenkins, Confluence, and test management systems. • Experience in Python Scripting • Experience with Test management systems. • Experience in Robot Framework automation • Develop and execute test strategies and automation frameworks. • Independently understand complex systems, plan, and execute test cases. • Hands-on experience with backend, REST API, and AWS environment testing. • Skilled in performance and load testing using JMeter and Locust Framework. • Bonus points with Experience in Security Testing, Mobile hands-on testing • Bonus points with Experience with JavaScript

Job Title: Business Analyst Duration: 6 months Core Skills and Expertise: Expert in Agile and Scrum methodologies, including requirements gathering and process mapping. Expert-level knowledge in capturing BRDs, FRDs, epics, user stories, acceptance criteria, and defining Definition of Done. Skilled in data manipulation using Excel, SQL, BI tools, dashboards, and data visualization. Ability to collaborate with cross-functional teams-including marketing, UX, IT, finance, and operations-to align digital initiatives with overall business objectives. Perform customer behavior research and market trend analysis to guide e-commerce strategy. Strong background in the Retail Domain, with extensive e-commerce experience.

We are seeking an experienced Manual QA Analyst to validate high-traffic, customer-facing digital platforms, including Point-of-Sale (POS) systems, Mobile Applications, Delivery Platforms, and Web Applications. This is a hands-on manual testing role focused on ensuring reliability, accuracy, and seamless end-to-end user experience across omnichannel systems. THIS IS A HYBRID ROLE : 3 days a week. LOCAL TO BOSTON AREA CANDIDATES ONLY. Roles & Responsibilities Execute manual functional, integration, system, regression, and UAT testing across POS, mobile, delivery, and web platforms Validate end-to-end business workflows, including ordering, payments, discounts, taxes, loyalty, refunds, cancellations, and order fulfillment Create, maintain, and execute detailed test scenarios, test cases, and test execution reports Perform smoke and sanity testing for every new build and release Validate integrations between:POS systems, Mobile apps,Third-party delivery partners,Payment gateways Identify, log, track, and re-test defects using defect management tools such as Jira or Azure DevOps Work closely with Product Managers, Developers, Business Analysts, and Operations teams to understand requirements and ensure complete test coverage Participate in requirement reviews, sprint planning, daily stand-ups, and release validation activities Validate cross-browser, cross-device, and cross-platform compatibility Support User Acceptance Testing (UAT) and post-production validation Ensure testing aligns with real-world business operations, not just technical requirements Continuously improve test coverage, test documentation quality, and QA processes.

Business Systems Analyst (Hybrid) | USC, GC, H4 EAD | Boston, MA 💰 Rate: $W2 Only Good Morning Connections, I am excited to share a new opportunity for a Business Systems Analyst. We are looking for a detail-oriented professional with financial documents experience and strong analytical skills. 🔹 Position: Business Systems Analyst 🔹 Location: Boston, MA (Hybrid) ✨ Role Overview: The Business Systems Analyst will support analytical initiatives within the Data Operations & Technology team. This role involves gathering and documenting business requirements, validating needs, and ensuring accurate representation of stakeholders for CHIA's APCD and Case Mix projects and other related initiatives. You will also translate business needs into system/application requirements, help develop functional specs, manage requirement changes, identify risks, and support feasibility studies and implementations. 🔑 Required Skills & Experience: ✔ Experience working with financial documents (audited financial statements, financial analysis, etc.) ✔ Strong understanding of healthcare financing concepts ✔ Knowledge of the healthcare provider sector ✔ Hands-on experience with business requirements, functional specs, and system analysis ✔ Strong analytical ability with Excel, Tableau, charts/graphs, and data visualization ✔ Excellent communication, attention to detail & collaboration skills ✔ Ability to work independently and manage multiple projects simultaneously

A leading quantum/photonics hardware company is building an interconnect fabrication team in Boston and is looking for a Photonics Test Engineer to own test strategy and execution for next‑generation optical interposers and silicon photonics interconnects. In this position, you would define and implement optical/electrical test plans from wafer‑level through package‑level, work closely with OSAT partners on test flows and yield ramps, and translate test data into clear feedback for process, design, and packaging. Experience working with OSATs (process control, test spec definition, data review) and hands‑on silicon photonics test (coupling, loss budgets, BER/eye measurements, automation) would be especially valuable. If you enjoy sitting at the junction of fab, packaging, and test-helping to turn advanced silicon photonics designs into reliable, scalable interconnect products-this could be a very high‑impact move.

DeltaV Automation Engineer Experience Levels: Mid-Level: 3-7 years Senior: 7-14 years Principal: 14+ years A leading engineering and consulting firm in the life sciences sector is seeking experienced DeltaV Automation Engineers to support projects in the biotech and pharmaceutical industries. With over two decades of global experience, the firm specializes in manufacturing applications including process automation, MES, data analytics, and project management. This is an excellent opportunity to join a dynamic team working on the design, automation, commissioning, and startup of cutting-edge facilities and systems. The ideal candidate will bring strong technical expertise, hands-on automation skills, and solid documentation capabilities. Key Responsibilities Design, configure, and implement process control solutions for life sciences manufacturing Program, test, and document Emerson DeltaV DCS systems Develop user requirements, software/hardware design specifications, and validation protocols Create electrical panel schematics and scope of supply documentation Lead and manage automation projects, ensuring timely progress and delivery Support on-site installation, testing, and startup of control systems Collaborate with plant engineers and operators to optimize control strategies Provide training to operators and engineering staff on control systems Qualifications Bachelor's or Master's degree in Mechanical, Chemical, or related Engineering discipline Proven experience in the biotech/pharma industry Strong understanding of S88 Batch structure and DeltaV architecture Proficient in reading and interpreting P&IDs and automation narratives Hands-on experience with commissioning and startup of control systems Familiarity with PLC, HMI, and SCADA platforms (Rockwell, Siemens, Wonderware, GE) Knowledge of control system networking (TCP/IP, Ethernet/IP, OPC UA, Profibus) Understanding of cGMP, FDA regulations, and 21 CFR Part 11 compliance

Under the general supervision of the Engineering Manager for tooling, the Product Testing Engineer coordinates engineering tasks and communicates with other organizational resources to complete project testing assignments on new or existing products and/or product lines. A Day In The Life Responsible for receiving, reviewing and evaluating project requests and planning general activities for project completion. Researches and interprets industry standards and technical information and applies knowledge to satisfying product design inputs and/or maintaining assigned product line(s). Carries out design or documentation work as planned, performs product tests and data analyses, selects materials and equipment for testing and generates product reports to meet projects goals. Take direction on new product concepts to meet customer applications based on well-defined input requirements. Experience with part manufacturing processes and test procedures and test fixtures. Participates on cross functional teams to ensure completion of all tasks associated with project requirements. Will request, perform, oversee, analyze, and evaluate laboratory tests. Conducts investigations (such as product failures, customer complaints, variation notices, rejects and deviations), summarizes findings and prepares and distributes appropriate information or solutions. Operates software solutions to assist in presenting test data, fundamental calculations, graphs, tabulations and other related tasks to increase clarity of test results. Update drawings from mark ups for engineering changes, will organize sample and prototype requests, including other necessary paperwork to complete project assignments and/or maintain assigned product line(s). Responsible for reporting the status and progress of projects and performing additional duties to complete projects and assignments. Interacts with other departmental groups to complete other projects such as DFM, cost reductions, and internal improvements to ensure design integrity for improving processes. May attend trade shows, supplier visits, seminars and conferences as required to support sales and project needs. What will help you thrive in this role? Bachelor's Degree in General Engineering, Computer Science, or related field (required) 2+ years of experience in engineering with a focus on design, development, or project management (required) Proficiency in relevant engineering software and tools required for design, analysis, and implementation (required) Demonstrated knowledge in the interpretation of design, performance, and standards relevant to the electrical industry in the form of product designs released to production in manufacturing settings Effective project management skills Familiarity with CAD (AutoCAD and or Creo is preferred) Ability to interact and work effectively to achieve common goals with departments engineers including supply chain, operations, and manufacturing. Experience in the electric utility industry or in the design and development of electrical connector devices is a plus Familiar with part machining and fabrication is preferred Experience with UL/CSA testing a big plus

Manages and supervises other SDET QA to ensure application code the team tests performs as expected in terms of function, compatibility, design, and performance chiefly by developing testing programs to identify possible defects in pre-deployment software. Operates at all levels of the testing pyramid, employing knowledge of the end user business domain to mentor the team to validate suitability for purpose. Collaborates with team, engineering and product colleagues to ensure consistently high quality software. Oversee and help implement full automation test coverage at a squad level for a release and coordinate the work within the squad/team to completion. Participates in automation code reviews, pair-programming, makes automation framework updates to support new/enhanced functionality, Able to understand automation coding and best practices and mentor other SDET QA to get the team to develop test automation to the same standards that the development team follows. Keep up with innovations in the industry and be a driver of continuous improvement. KEY ROLES AND RESPONSIBILITIES: Quality and Best Practices Champion Promotes automation first approach to test plans that incorporate both positive and negative scenarios Identifies functional interdependencies between squads that optimizes testing of related/dependent features that are cross-squad and cross-team Participates and leads in postmortem activities to better understand and automate escapes and implement process improvements Understands each tier of the testing pyramid and the how to use the different automation solutions for them Helps ensure both stories and epics meet both Definition of Ready (DoR) and Definition of Done (DoD) Applies test-first BDD and TDD best practices Innovator Experience with integrating AI into test automation solution A vision for how Generative AI can transform QA Ideas for client-centric testing that includes persona and workflow based test strategy Automated Test Developer Has a vision for how to make Leverages AI to enhance automation and productivity while ensuring high quality coding standards Designs\refactors automation to validate the intended functionality using common classes and shared configs that keeps the framework lean and fast Able to automate and do code reviews at all levels of the test pyramid Ensures automated tests are incorporated into CI/CD pipeline and ensure test results are monitored Be a hands on lead and automate and validate end to end system/functional workflows within multiple components Agile Practitioner Demonstrates understanding of Agile principles and supports the overall delivery for product releases Able to accurately estimate stories and one's own capacity Processes retrospectives and applies Kaizen principles to daily work Business Domain Expert Has business domain experience and extends business domain through purposeful study Has client centered approach and promotes customer personas and application workflows as a testing practice Able to identify domain knowledge gaps within the team and recommend individualized training options Demonstrates analytical, systems and innovative thinking Acquires subject matter expertise in application under test to a level of demoing and training others Test Framework Developer Learns the appropriate uses of, architecture for, and construction of test frameworks and tooling Suggests and implements improvements to the test framework Work with multiple frameworks; REST/API, GUI, performance, ETL/big data as well as custom test solutions Incorporates AI and new technologies into our framework that boost both productivity and product quality Tier 3 Support Troubleshooter Understands the production support model Understands how production environments are deployed and configured Prioritizes production issue troubleshooting and delegates to the team. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Bachelor's/Master's degree in the Hard Sciences (Computer Science, Math, Engineering preferred) 10+ years of software development or automation development or technical team leadership experience Demonstrable experience with some of CI/CD, BDD/TDD, C#, Relational Databases and Python/JavaScript Experience with performance tools like Neoload/JMeter/Etc Familiarity with Playwright Experience managing technical automation QA teams in an agile and CI/CD environment Finance industry experience Experience using generative AI within a development environment KEY COMPETENCIES Business Orientation (Proficient)- Understands the needs and priorities of internal and external clients. Conducts work with a customer point of view. Observes and reports problems relevant to the client and works to gain their trust and respect Cooperation (Advanced)- The ability to work effectively with others in order to achieve a shared goal- even when the objective at stake is of no direct personal interest. Acknowledge the contribution from others disciplines; Discuss plans and ideas with others and invite them to contribute; Is able to compromise- lets a group's interest prevail over their own; Makes others see their contribution is vital for achieving a shared goal. Focus on Quality (Advanced)- Sets high quality standards and strives for continuous improvement. Encourages others to take quality into account; Self-manages and creates test and checks of the work of others to ensure work is up to prescribed quality standards; Indicates clearly and specifically what level of quality is expected Initiative (Proficient)- Recognizes and creates opportunities and acts accordingly. Communicates and starts something than waiting passively for it to happen. Mentions and discusses practices that are inefficient and a drag on productivity and actively searches for and suggests solutions. Result Orientedness (Advanced)- Sets high standards, defines/achieves challenging yet feasible goals; Considers the option carefully; mobilizes means and people, even when others need to be persuaded of its necessity; Does not give in, actively looks for alternative possibilities when facing difficulties. Workmanship (Proficient)- Independently carrying out one's work. Has a thorough knowledge of one's field. Knows the causes and solutions to commonly occurring problems; shows interest in his professional field- keeps their professional knowledge up-to-date by all means possible; Shows what has priority and where necessary, changes the work order; Sees work that has to be done and takes initiatives to get it done.

The Business Analyst can work from either Boston, MA or Springfield, MA office in Hybrid capacity. As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences. To be successful, you will: Document business requirements with detailed technical specifications Understand process flows and ensure interconnectivity of systems and applications Act as a liaison between Underwriting and other teams and advocate for necessary changes Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework Support Business owner, Product Manager and peers to align requirements to roadmaps Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors Update procedural and processes changes Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates Work independently and with management on highly visible, divisional/cross-divisional complex products and projects Be sought as a key resource for documentation of unique or complex business problems Drive continuous improvement and efficiencies beyond own scope of responsibility Required Qualifications: Bachelor's degree 7+ years' experience supporting projects and driving execution of complex technical work Business Analyst experience for Underwriting systems Understanding of Waterfall and Agile processes and documentation Strong requirements documentation skills Ability to drill down from the big picture to process details Ability to think strategically Ability to collaborate across diverse teams and organizations Preferred Qualifications: Individual who enjoys solving complex problems and improving team processes Lide underwriting knowledge Exposure to customer experience/user experience practices Proven ability to partner with cross-functional teams to design, configure, test, and deploy Demonstrated ability to adapt to changing business priorities Experience with additional requirements tools including JIRA and Confluence