Quality assurance analyst jobs in Richmond, VA - 134 jobs
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Business Analyst
Radiant Digital 4.1
Quality assurance analyst job in Richmond, VA
Role Description:
Conducts project initiation activities to identify current and future state requirements.
Works with business and Information Systems staff to determine needs and produce Requirements Definition document that completely and clearly defines the requirements within the established timeframe.
Ensures documented requirements are clear, concise, complete, and meet established agency guidelines and standards.
Assists with the development of applicable processes and templates as needed and directed by project leadership to ensure documentation is in a standard, easy to use, and repeatable format.
Assist DHP's Procurement team to translate requirements that will be incorporated into a Statement of Work (SOW).
Required:
Knowledge of COTS applications and platforms
Knowledge of SasS applications and platforms
Extensive experience in business analysis, requirements documentation, system development life cycle, and agile application development
Extensive experience defining and documenting user requirements from multiple sources, with the ability to prepare complex documents to effectively
Extensive experience defining and documenting business processes and mapping or developing processes in a new system.
Experience conducting meetings and documenting project decisions
Ability to successfully participate in a project team, help foster a team environment, and effectively communicate both orally and in writing.
Highly desired
Experience with COTS applications and migrating to a Low-Code software as Service (SaaS) application.
Nice to have
Experience/knowledge with the VITA Procurement process or similar experience.
General knowledge of VITA and their governance of agencies such as DHP.
Experience/knowledge of professional licensure such as medical licenses.
$66k-93k yearly est. 4d ago
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Investment/Development Analyst
Dominion Realty Partners 3.8
Quality assurance analyst job in Richmond, VA
Description: Experienced Financial Analyst
Financial Analyst Job Purpose:
Looking for someone experienced (5+ years) in the field and must have a good understanding of commercial real estate analysis and terminology. Primary focus would be Multi-Family.
Reports financial status by preparing and analyzing financial plans, forecasts, and reports. This position is accountable for market research, public relations and promotional functions due diligence and investment analysis consistent with established Development objectives.
This position reports to ownership.
Intra/Interdepartmentally interacts with Acquisition/Development team.
Skills/Qualifications: Reporting Skills, Informing Others, Financial Skills, Forecasting, Corporate Finance, Financial Diagnosis, Financial Software, Analyzing Information, Statistical Analysis, Process Improvement, Financial Planning and Strategy
Financial Analyst Job Duties:
· Tracks financial status by monitoring variances from plan.
· Determines financial status by comparing and analyzing plans and forecasts with actual results.
· Improves financial status by analyzing results and variances; identifying trends; recommending actions.
· Reconciles transactions by comparing and correcting data.
· Increases productivity by developing automated applications; eliminating duplications; coordinating information requirements.
· Provides information to management by assembling and summarizing data; preparing reports; making presentations of findings, analyses, and recommendations and reports weekly to the team leader his/or her assessments.
· Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
· Accomplishes finance and organization mission by completing related results as needed.
· Market Research - Directs periodic studies and assesses results of the company's and/or projects marketing efforts in terms of image analysis, credibility, competition, market share and trends as well as capabilities and approaches. Also, develops alternatives in a manner that provides for current needs and future opportunities.
· Oversee the due diligence process to ensure that all check list items are prepared and gathered in a timely method. Assist in monitoring due diligence costs to ensure that they are within budget.
· Investment Analysis - Assist and/or prepare new development financial models in accordance with development plans on commercial projects. Update financial models on regular basis to reflect current information and assumptions. Analyze pro-formas and budgets for sound underwriting principles and assumptions. Update current excel projections and ARGUS projections as needed for assets. Assist and/or produce sensitivities on projects as needed. Assist and/or produce credit analysis and NPV analysis on future leases as needed. Assist and/or produce ARGUS/Excel pro-formas, ten-year cash flows, lease analysis and other underwriting duties on acquisitions. Assist in producing underwriting packages for potential lenders and/or investors. Prepare sale analysis for existing assets as needed.
Essential Job Functions:
College Degree in Business, Finance or Real Estate preferred.
Must possess strong attention to detail and sales ability.
Demonstrate an ability to support and contribute to community team.
Demonstrate strong oral and written communication skills.
Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook, Argus, email and internet.
Ability to work a flexible schedule, including evenings and weekends should workload deem it necessary.
Neat, clean, professional at all times throughout the workday.
Comply with expectations as demonstrated in the employee handbook.
Successfully pass drug test.
Values:
In order to achieve success, the entire DRP management team must embrace certain principles and values, including:
Honesty
Integrity
Competence
Tenacity & Enthusiasm
Creativity
Professionalism
Drive
Additional Requirements:
Attendance is an imperative job function. Employees must fulfil the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.
$81k-116k yearly est. 2d ago
Quality Assurance (Automation) Tester
Govcio
Quality assurance analyst job in Richmond, VA
GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion.
+ Consults with the development and/or requirements team to coordinate and test applications.
+ Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures.
+ Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests.
+ Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics.
+ Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically.
**Qualifications**
Bachelor's with 5 - 8 years (or commensurate experience)
Required Skills and Experience
+ Clearance Required:
+ Solid understanding of **Agile/scrum** software development and release process.
+ Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system.
+ **Write Java code** to automate the test of business layer or data layer applications.
+ Core Java skills, **write code using Selenium** and Java.
+ **Proficiency with SQL queries** and solid understanding of backend systems.
+ Solid understanding of implementation of Selenium **BDD** **framework** .
+ Excellent understanding of Cucumber BDD framework and various reporting mechanisms.
+ Solid experience with API testing tools like POSTMAN.
+ Design and develop UI automation framework to support complex applications.
+ Expertise with service-oriented architecture and REST APIs.
+ Test system changes to prepare for production deployment.
+ Execute test plans, scenarios, scripts, or procedures.
+ Document software defects and report defects in JIRA.
+ Perform functional, non-functional, System integration and regression testing.
+ Experience with cloud systems like Azure.
+ Proven experience with Version control systems such as GitHub & Git.
+ Maintain and update automation code with new release of the application.
+ Solid understanding of implementation of Selenium BDD framework.
+ Excellent understanding of Cucumber BDD framework and various reporting mechanisms.
+ Solid experience with API testing tools like POSTMAN.
+ Experience with application monitoring systems like DataDog, Splunk etc.
+ Excellent communication skills.
+ Must be a team player.
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $100,000.00 - USD $110,000.00 /Yr.
Submit a referral to this job (**********************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-7211_
**Category** _Software Engineering Services_
**Position Type** _Full-Time_
$100k-110k yearly 31d ago
Quality Assurance Analyst
Psi Services 4.5
Quality assurance analyst job in Richmond, VA
**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
+ The Quality AssuranceAnalyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand.
+ This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops.
**Role Responsibilities**
+ Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects.
+ Use principles, guidelines, and best practices as defined, and document testing plans.
+ Gather and present testing metrics and testing activities for the projects to key stakeholders.
+ Closely work with product teams to understand requirements and other performance SLAs.
+ Reviewing and analysing feature requirements exit criteria and design test scenarios.
+ Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production.
+ Writing, executing, and managing the manual test cases.
+ Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services.
+ Provide the UAT support for business users as well as client.
+ Reporting defects accurately and managing to successful resolution via Jira.
+ Maintaining and creating product knowledge documentation.
+ Investigate and attempt to diagnose customer support reported defects.
+ Participate in sprint planning, scrum, and backlog grooming ceremonies.
+ Researching and embrace new techniques and technology to improve testing
+ Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases.
**Knowledge, Skills and Experience Requirements**
+ 3 years' experience in progressively responsible information technology.
+ Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC.
+ Excellent numerical skills and understanding of data analysis/statistical methods.
+ Familiarity with the software development lifecycle and with automation testing technologies.
+ Experience with version management and ticketing systems, e.g. SVN, Jira.
+ Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI.
+ Experience with accessibility testing is huge plus.
+ Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential.
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short-Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$64k-89k yearly est. 33d ago
Test Analyst - Mortgage
Avance Consulting Services 4.4
Quality assurance analyst job in Richmond, VA
Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further.
Role: Test Analyst - Mortgage
Duration: Full TIme
Location: Richmond, VA
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 2 years of experience with Information Technology
Preferred
• Good knowledge in Empower A software system used by SunTrust Mortgage to manage loan servicing from point-of-sale through post-closing that includes Appraisals, Taxes, Titles and compliance services
• Good Knowledge in Windows based workflow, product and Pricing engine, client presentations, web based functionality, reporting and industry standard interfaces.
• Good knowledge of Entire Web based Empower Application, Workflows and all the interfaces.
• Good knowledge of Agile Process and successful delivery of Sprint release and TFS experience.
• Good knowledge of writing System Requirements for configuration and testing processes
• Good Knowledge of Testing Methodologies from Test Planning, Test Preparation, Test Data setup and Test Execution processes.
• Good Knowledge of Defect Management Process and that includes HP ALM, writing test case, creating test plan, defect logging process and reporting.
• Good knowledge of interacting with the Vendors and understanding the Code requirements and Systems analysis as per the new code.
• Analytical and Communication skills
• Experience and desire to work in a Global delivery environment
About Client:
A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.
About Us:
Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$62k-81k yearly est. 60d+ ago
Test - Do Not Apply
Maximus 4.3
Quality assurance analyst job in Richmond, VA
Description & Requirements System test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results.
- Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives.
- Create and maintain any additional ad hoc analytics requests.
- Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools.
- Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels.
- Assist Human Resources in carrying out various human resources programs and procedures.
Minimum Requirements
- Bachelor's degree with 3+ years of experience.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
65,000.00
$62k-116k yearly est. Easy Apply 4d ago
Performance Quality Analyst II
Carebridge 3.8
Quality assurance analyst job in Richmond, VA
Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Performance Quality Analyst II is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries.
How you will make an impact:
* Assists higher level auditor/lead on field work as assigned and acts as auditor in charge on small and less complex audits.
* Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process.
* Demonstrates ability to audit multiple lines of business, multiple functions, and multiple systems.
* Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks.
* Works closely with the business to provide consultation and advice to management related to policy and procedure identified as out of date or incomplete and investigates, develops and recommends process improvements and solutions.
* Functions as a subject matter expert for discrepancy review, questions from team and business partners, and interpretation of guidelines and audit process.
* Acts as a mentor to peer auditors, providing training and managing work and projects as necessary.
Minimum Requirements:
Requires a BS/BA; a minimum of 3 years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector), including a minimum of 1 year related experience in a quality audit capacity; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
* WGS Claims processing experience strongly preferred.
* Experience/knowledge with local claim processing.
* Understanding of individual member benefits and cost shares preferred.
* Understanding of small, large and national group benefits and cost shares preferred.
* Prefer contract language.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$64k-87k yearly est. Auto-Apply 60d+ ago
Quality Assurance Analyst - Journeyman
ASM Research, An Accenture Federal Services Company
Quality assurance analyst job in Richmond, VA
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Quality AssuranceAnalysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.
**Job Responsibilities**
+ Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report.
+ Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan.
+ Maintains and provides all records and reports pertaining to QA documentation.
+ QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions.
+ Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards
+ Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing.
+ Analyzes survey results for improving communication process and providing feedback to the communication owners.
+ Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.
+ Provides feedback to agents and managers based on observed strengths and improvement opportunities.
+ Analyzes readership, comprehension and application of communicated actions.
+ Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials.
+ Identifies trends in service and provides that data to the training team to enhance current training.
+ Documents customer/call communications processes and makes recommendations.
+ Implements operational process improvement initiatives on a regular basis, as well as through long-term projects.
+ Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs.
+ Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.
+ Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement.
+ Coordinates with client to create content for agent communications.
+ Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed.
+ Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment.
+ Identifies agent communication needs and makes recommendations to Call Center management.
**Minimum Qualifications**
+ U.S. citizen and fluent English speaker
+ Possess strong written and verbal communication skills
+ Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation
+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)
**Other Job Specific Skills**
+ Demonstrated ability to contribute to quality assurance program creation or execution.
+ Experience with call center call monitoring/recording software.
+ Exceptional customer service and problem-solving skills.
+ Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language.
+ Excellent analytical skills and strong decision-making abilities.
+ Proven ability to achieve and maintain departmental quality standards.
+ Strong Internet software and Windows operating systems and software skills.
+ Demonstrated ability to train and develop new and existing support agents.
+ Excellent interpersonal, facilitation, and relationship management skills.
+ Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines.
+ Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques.
+ Great coordination skills across multiple departments of the Customer system.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$25.00
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$66k-86k yearly est. 60d+ ago
QA Analyst
Helioz Solutions
Quality assurance analyst job in Richmond, VA
QA analyst to design test cases and test complex JAVA based system. The successful candidate will have actually been a developer at some point in their career. An EXPERIENCED QA Analyst is needed to design test scenarios, identify test data, create test cases, execute test cases, identify/report defects, verify defects and participate in the overall testing of the highly complex JAVA based system. The QA Analyst will develop test cases that will be spawned across multiple applications/systems . They will perform testing of web services, Web UI and batch jobs. QA Analyst will participate in validation of data migration and must have good hands on experience with SQL queries. QA analyst will also help in automation, load, performance and stress testing. The QA analyst will write both manual and automated test cases. They will monitor active issues and verify bug fixes. They will be responsible for the overall quality of the product. They will also participate in testing the integration between more than two applications / systems. They will also participate in User Acceptance Testing as needed.
This position requires a MINIMUM of 2 years QA Analyst experience on a Large Development Project and software development experience. It is expected that this resource will have the experience and knowledge to write SQL queries to support backend testing and be able to support the installation and use of automated testing tools.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$66k-86k yearly est. 60d+ ago
FileNet Functional Testing , (TDM)
Sonsoft 3.7
Quality assurance analyst job in Richmond, VA
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
Preferred
• At least 4 years of experience in IBM FileNet Testing and exposure to test automation.
• At least 4 years of experience in Functional Testing in IBM FileNet and Case Manager.
• At least 4 years of experience in test case creation and test execution.
• At least 2 years of Combined experience in automation tools viz. Selenium, Cucumber and UFT
• Working Experience with Health Insurance domain.
• Ability to work in team environment and client interfacing skills.
• Experience and desire to work in a Global delivery environment.
• Excellent analytical and client interfacing skills.
• Has worked in test lead roles requiring taking care of lead activities in all phases of projects, building and mentoring teams.
• Have proven ability of being an independent and team player in all aspects of project life cycle.
Qualifications
Qualifications Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with IT
Additional Information
Note:-
This is a Full-Time & Permanent job opportunity for you.
Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
No OPT-EAD, H1B & TN candidates please.
Please mention your Visa Status in your email or resume.
$71k-89k yearly est. 60d+ ago
Accessibility Tester
Instantserve
Quality assurance analyst job in Richmond, VA
Required Qualifications Bachelor's degree (Computer Science, IT, Software Engineering, Web Development, Human‑Computer Interaction, or related field preferred). 3+ years of hands‑on accessibility testing experience, including assistive technologies. 2+ years of experience working on digital product teams.
Proficiency with assistive technologies such as JAWS, NVDA, VoiceOver, ZoomText, and tools like Deque, WAVE, and Axe.
Strong knowledge of HTML, ARIA, semantic markup, responsive design, and user‑centered design principles.
Excellent communication and documentation skills, with the ability to explain technical issues to non‑technical stakeholders.
Additional Information
Why Join Us?
InstantServe offers a dynamic work environment where you can make a significant impact on the healthcare industry. We provide competitive compensation, opportunities for professional growth, and a supportive team culture. All your information will be kept confidential according to EEO guidelines.
$53k-89k yearly est. 12h ago
In Person interview for Software Test Analyst
Us It Solutions 3.9
Quality assurance analyst job in Richmond, VA
This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
If interested, Kindly call me on 408-766-00
-
00 Ext 431
Local candidates strongly preferred
Job Description
Required Skills:
• Ability to write SQL and analyze results
• Ability to self direct the analysis and development of test plans, test scripts, execution, and management of resolution
• Knowledge and use of Team Foundation Server for testing.
The selected candidate will:
• Serve as a hands-on technical test analyst with development staff and business groups;
• Provide high level of functionality, usability and testability expertise during requirements phase;
• Trace requirements through Test Scripts and results;
• Coordinate and communicate with project managers and staff to coordinate testing work tasks and resourcing;
• Communicate timelines and expectations to project manager, technical, and business staff;
• Collaborate with vendors, consultants, and contractors in the testing of projects;
• Define test objectives, design test plans and test cases for assigned projects;
• Define and measure testing progress with metrics;
• Conduct Triage Meetings across various parties from ITD staff to vendors and business partners. Report progress to Project Manager;
• Provide regression test suites for on-going quality assurance;
• Continuously improve speed, quality and ease of testing;
• Provide an auditable record of test activities;
• Support system and application troubleshooting;
Qualifications
Qualifications:
The candidate must have a minimum of 4 years' experience as enterprise application tester and a bachelor's degree.
• Ability to prioritize test cases based on risk analysis and adequate coverage
• Strong Communication, Presentation & Analytical skills
• In-depth experience and demonstrated proficiency with QA methodology, process and deliverables as a tester.
• Experience testing complex multi-tiered web based systems and complex data-driven applications
• Ability to work hands-on and also provide leadership in the implementation of complex testing solutions. Display a high-level of initiative and troubleshooting skills
• Working in Agile environment and work closely with developers, QA engineers, business stakeholders in a fast paced sprints.
• Ability to effectively communicate with business clients; ability to effectively work with any coworker within the team or division; ability to transfer knowledge and translate technical concepts to non-technical resources and coworkers; excellent verbal and written communication skills
• Able to work independently to juggle multiple simultaneous priorities with minimal supervision and keep project manager informed of progress toward goals
• Must have the flexibility to work a regular schedule with additional off hours at critical rollout periods required
• Data Migration testing experience
• Proficiency with SQL database technologies and technique
• Perform testing of web services, web UI, mobile apps, GIS
• Systems integration and back-end (data base) testing experience
• Train and assist the business users with UAT testing
Knowledge of and experience of testing applications utilizing the following technologies is preferred:
• Bachelor's degree preferred but will consider 8+ years of experience
• .NET Framework, Web Based Applications, and object-oriented architectures
• Oracle, SQL
• ESRI ArcGIS Desktop & Web-based Applications (ArcMap, ArcGIS Server ArcGIS Online)
• Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint)
• Team Foundation Server
Special Instructions to Applicants:
• This position requires a fingerprint-based background check.
Additional Information
Thanks & Regards
Priya Sharma
************ Ext 431
priya.sharma@)usitsol.com
$73k-92k yearly est. 60d+ ago
Red Team Penetration Tester **
Simventions, Inc.-Glassdoor ✪ 4.6
Quality assurance analyst job in Bowling Green, VA
SimVentions, consistently voted one Virginia's Best Places to Work, is looking for an experienced professional to join our team! As a Red Team Penetration Tester, you will be responsible for conducting penetration testing and conducting offensive cybersecurity operations for the U.S. Government and DoD systems. You will work collaboratively with Blue Team and Cybersecurity professionals to enhance overall cyber posture.
** Position is contingent upon award of contract, anticipated in August of 2026. **
Travel: Negligible Clearance:
An ACTIVE Top Secret Clearance with SCI Eligibility is required for this position. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classifiedinformation. US Citizenship is required to obtain a clearance.
Requirements:
Five (5) years' experience in software engineering applied to program development; modeling and simulation applied to DoD or Information Technology systems.
Linux and Windows
Strong working knowledge of common Penetration Testing (PENTEST) tools:
Kali, Metasploit, NMAP, Cobalt Strike
Penetration Testing (PENTEST)
Red Team Operations
Tool/Software Development (exploits/malware, C2, reverse engineering, bug bounties)
Python, C, C Sharp, C++, Go, Perl, Powershell
Web Dev/Web App Dev/Web Penetration testing
NSX, vCenter, vRealize Suite, Horizon View (VDI) and others
PAN-OS
FirePower, Nexus, IOS, ASA
ONTAP, SnapMirror
Active-Directory
Entra ID (Azure AD), Active Directory, SSO, MFA, Azure application integration, Identity Federation.
Automation using Powershell, PowerAutomate, Logic Apps, Graph API.
Microsoft Entra ID and Microsoft 365 in a hybrid environment.
Experience with Palo Alto, Cisco, VMWare, NetApp and Microsoft products.
Extending or integrating on premises AD with Entra ID.
Managing identity and access in Microsoft Entra ID.
Experience conducting Red Team operations in an MDE environment.
Experience with AWS, Cloud Audit, Serverless and Microservice Architecture
Experience working with AWS services (such as EC2, S3, KMS, RDS) and security best practices relevant to those services
Experience with Web Services penetration testing (RESTful and SOAP) Web Authentication protocols (e.g. OAuth2, SAML, LDAP)
PHP, ASP, SQL db's, Java, HTML, No SQL
Minimum certification one of the following:
Security+, CCNA Security, CySA+, GICSP, SSCP
Minimum certification as penetration tester and possess one of the following certificates:
Offensive Security Certs: Offensive Security Certified Professional (OSCP), Offensive Security Certified Expert (OSCE), Offensive Security Exploitation Expert (OSEE), Offensive Security Wireless Professional (OSWP)
SANS Certs:
SEC560 - Network Penetration testing and Ethical Hacking (GPEN Certification), SEC542 - Web App Penetration Testing and Ethical Hacking (GWAPT Certification), SEC660 - Advance Penetration Testing. Exploit Writing, and Ethical Hacking (GXPN Certification), SEC642 - Advanced Web App Penetration Testing and Ethical Hacking, SEC564 - Red Team Operations and Threat Emulation
OSD Sponsored Cyber Operation Academy Course (COAC) graduates.
Capture the Flag (CTF) participation (DEFCON, Over-The-Wire (OTW), Hack the Box, USS Secure CTF's)
Security research resulting in a Common Vulnerabilities and Exposures (CVE)
Responsibilities:
Debug and reverse engineer software.
Analyze Windows Events and Linux syslog's, boot logs and dmesg logs.
Program and debug Web 2.0, Java, Perl, Ada, C++, Tool Command Language
(tcl/tk) scripts and graphical user interfaces (GUis) using Microsoft Visual tel and
Rational ClearCase for software configuration management.
Program and debug Web 2.0, Java, Perl, Ada, C++, Tool Command Language
(tcl/tk) scripts and graphical user interfaces (GUis) using Microsoft Visual tel and
Rational ClearCase for software configuration management.
Recommend software modifications to systems to mitigate known vulnerabilities.
Operate and administrate computer systems running HP-UX, UNIX, Solaris,
Linux and Microsoft Windows.
Identify security flaws in compiled and human readable source code. Understand
code utilizing real-time VxWorks and Lynx OS operating systems, Common
Object Resource Broker Architecture (CORBA), firewalls and networking
protocols.
Understand how to implement NSA approved encryption technologies and
devices. Apply DISA Security Technical Implementation Guides (STIGs).
Apply virtual hosting and server technology in system architectures. Understand
and apply the concept of deceptive technology such as honey pots in system
architectures.
Participate in Code Reviews. Perform Static Source Code Analysis. Author
recommendations for improving software and code design.
Contribute to a System Security Administrator and Operators Manual (SSAOM)
Education: High School Diploma or GED equivalent Compensation:
Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements.
The projected annual compensation range for this position is $90,000-$150,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers.
Benefits:
At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs.
We offer:
Medical, dental, vision, and prescription drug coverage
Employee Stock Ownership Plan (ESOP)
Competitive 401(k) programs
Retirement and Financial Counselors
Health Savings and Health Reimbursement Accounts
Flexible Spending Accounts
Life insurance, short- & long-term disability
Continuing Education Assistance
Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military)
Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling
Supplemental Benefit Program
Why Work for SimVentions?:
SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together.
Support Our Warfighters
SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world.
Drive Customer Success
We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact.
Get Involved in Giving Back
We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year.
Build Innovative Technology
SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success.
Work with Brilliant People
We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture.
Create Meaningful Solutions
We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve.
Employees who join SimVentions will enjoy additional perks like:
Employee Ownership: Work with the best and help build YOUR company!
Family focus: Work for a team that recognizes the importance of family time.
Culture: Add to our culture of technical excellence and collaboration.
Dress code: Business casual, we like to be comfortable while we work.
Resources: Excellent facilities, tools, and training opportunities to grow in your field.
Open communication: Work in an environment where your voice matters.
Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development.
Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more.
Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite.
Food: We have a lot of food around here!
MWAC
-
$90k-150k yearly 14d ago
Analyst, QA
Boar's Head Resort 4.3
Quality assurance analyst job in Petersburg, VA
Hiring Company: Boar's Head Provisions Co., Inc.Overview:Responsible for overseeing product fabrication in assigned areas including adherence to risk assessment/control, and quality assessment and finished product food safety. Also responsible for assigned area's compliance to GMP's, SQF requirements, QCCP verifications, HACCP verifications, SSOP requirements, general USDA-FSIS regulations, and all company food safety requirements.Job Description:ESSENTIAL DUTIES AND RESPONSIBILITIES:
Primary
Ensures product processes are being followed throughout the product's production cycle to include boxing and/or packing if applicable
Verifies and monitors SQF, GMP, HACCP, QCCP, and SSOP procedures are being followed.
Conducts process audits for quality and nutritional issues.
Assesses finished products for acceptability.
Conducts ongoing risk assessments, develops corrective actions, and monitors implementation and maintenance of corrective actions.
Conducts analyses of manufacturing systems for quality and food safety issues, identifies process weaknesses, develops corrective action, and monitors implementation and maintenance of corrective actions.
Assures compliance with all GMP, company food safety and quality policies, and USDA regulations.
Communicates with plant production management, QA Manager, and SQF Practitioner on all issues related to product quality and food safety.
Studies, identifies, and resolves other food safety and product quality problems as required.
Secondary
Conducts analyses of manufacturing systems for quality and food safety issues, identifies process weaknesses, develops corrective action, and monitors implementation and maintenance of corrective actions.
Monitors per-operational and operational sanitation standards if needed.
QUALIFICATIONS REQUIRED:
Bachelor's degree in a food science or related discipline, with one (1) to three (3) years experience in a meat-processing environment, OR
A combination of an Associates degree and three (3) to five (5) years experience in a meat-processing environment may be considered. OR
Five (5) to seven (7) years of experience or the combination of, in the fields of Meat-processing, Quality Assurance, and/or Research and Development.
A thorough knowledge of Food Safety and Quality is required.
Location:Petersburg, VATime Type:Full time Department:FSQA
$70k-93k yearly est. Auto-Apply 11d ago
Jr. Software Tester
I.T. Excel
Quality assurance analyst job in Richmond, VA
I.T. Excel is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System Validation.
Job Description
Title: Jr. Validation Engineer/QA Analyst/ Jr. QA Tester/Business Analyst/BA
Description
: WE ARE LOOKING FOR FRESH GRADUATES FOR QA and Validation POSITIONS.
Employment Benefits:
Competitive Base Salary:
Base Pay of $55,000 - $58,000 / Yr with periodic reviews (usually every 6 months) and increments.
I.T. EXCEL is an E-VERIFIED Company
.
I.T. Excel
is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System
Validation.
Client Sites anywhere within USA. Candidates must be willing to relocate anywhere within USA for their projects
.
Clients:
We mostly work with Fortune 50 companies. We have existing contracts/partnership with Amgen, Aventis, Alfa Physician Resources, Baxter, Bank of America, Bank One, Biogen, Cisco Systems, Citi Bank, Citizens Bank, Cymbal, Deutsche Bank, Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance, Schering Plough, Wells Fargo, Verizon, 3 COM and many more.
Health Insurance:
ITE provides all its full-time employees with medical insurance. Health Insurance coverage (PPO Plan) is offered by Anthem Blue Cross Blue Shield, one of the leading healthcare companies in the United States. This allows easy access to dependable healthcare, through a large network of physicians and hospitals, spread across the United States. We are also working on adding other benefits like Dental/Vision
Workers Compensation:
Workers' compensation insurance is provided to all employees, covering them against work related injuries and/or disabilities. Relocation Assistance: We offer our employees Relocation Assistance, to help them with the relocation costs while starting their project at client site
Qualifications
Qualifications
: BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or college.
Minimum Experience:
Recent college graduates
with no experience or graduates with few years of experience preferred. Computer literate and familiar with the use of word processing, spreadsheet, and basic database applications preferred.
Additional Information
Skills/Abilities/Competencies Required:
Must be ambitious, have strong work ethic, and a willingness to learn
Be a fast learner with strong problem solving skills
Demonstrated strength in verbal and written communication
Positive & winning attitude
Excellent communication and interpersonal skills
Ability to understand and effectively communicate at all management levels, technical dependencies, timeline impact and risks
Employment Benefits:
Competitive Base Salary.
$55k-58k yearly 12h ago
Analyst, QA
Boar's Head Provisions Co., Inc.
Quality assurance analyst job in Petersburg, VA
Hiring Company: Boar's Head Provisions Co., Inc. Responsible for overseeing product fabrication in assigned areas including adherence to risk assessment/control, and quality assessment and finished product food safety. Also responsible for assigned area's compliance to GMP's, SQF requirements, QCCP verifications, HACCP verifications, SSOP requirements, general USDA-FSIS regulations, and all company food safety requirements.
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Primary
* Ensures product processes are being followed throughout the product's production cycle to include boxing and/or packing if applicable
* Verifies and monitors SQF, GMP, HACCP, QCCP, and SSOP procedures are being followed.
* Conducts process audits for quality and nutritional issues.
* Assesses finished products for acceptability.
* Conducts ongoing risk assessments, develops corrective actions, and monitors implementation and maintenance of corrective actions.
* Conducts analyses of manufacturing systems for quality and food safety issues, identifies process weaknesses, develops corrective action, and monitors implementation and maintenance of corrective actions.
* Assures compliance with all GMP, company food safety and quality policies, and USDA regulations.
* Communicates with plant production management, QA Manager, and SQF Practitioner on all issues related to product quality and food safety.
* Studies, identifies, and resolves other food safety and product quality problems as required.
Secondary
* Conducts analyses of manufacturing systems for quality and food safety issues, identifies process weaknesses, develops corrective action, and monitors implementation and maintenance of corrective actions.
* Monitors per-operational and operational sanitation standards if needed.
QUALIFICATIONS REQUIRED:
* Bachelor's degree in a food science or related discipline, with one (1) to three (3) years experience in a meat-processing environment, OR
* A combination of an Associates degree and three (3) to five (5) years experience in a meat-processing environment may be considered. OR
* Five (5) to seven (7) years of experience or the combination of, in the fields of Meat-processing, Quality Assurance, and/or Research and Development.
* A thorough knowledge of Food Safety and Quality is required.
Location:
Petersburg, VA
Time Type:
Full time
Department:
FSQA
$66k-86k yearly est. Auto-Apply 60d+ ago
Assurance Intern - Winter 2027
Rsm 4.4
Quality assurance analyst job in Richmond, VA
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Responsibilities:
Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues
Developing an understanding of the RSM audit approach and tools
Assessing risks and evaluating the client's internal control structure
Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues
Drafting financial statements under prescribed formats
Required Qualifications:
90 credit hours completed
Working towards B.A. / B.S. degree or equivalent from accredited university
Accounting Major
Travel to assigned client locations is required.
Must have access to and ability to arrange for use of reliable modes of transportation to those locations
Preferred Qualifications:
A minimum 3.0 GPA
Excellent written and verbal communication skills
Strong computer skills, including proficiency in Microsoft Excel
Ability to work effectively on a team
Ability to work and multitask in a fast-paced environment
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $34 - $40 per hour
$34-40 hourly Auto-Apply 7d ago
Quality Assurance Analyst
Workforce 4.3
Quality assurance analyst job in Colonial Heights, VA
The Quality AssuranceAnalyst is responsible for executing both routine and non-routine inspection and testing activities to determine the acceptability of printed and laser-perforated tipping materials based on established specifications and regulatory standards. This role plays a critical part in maintaining Quality Assurance integrity throughout the manufacturing process, including raw material inspection, in-process verification, and final product release.
The position supports the release of printed materials into finished goods inventory and oversees laser preparation for shrink-wrapping compliant product. The analyst serves as a key Quality Assurance resource for production teams, ensuring product consistency, documentation accuracy, and adherence to safety and quality systems.
Location: Colonial Heights, VA
Pay Rate: $23/hour (commensurate with experience)
Shift Schedule: Rotating shifts - 7:00am-3:00pm, 3:00pm-11:00pm, 11:00pm-7:00am
Key Responsibilities
Conduct and document laboratory and production-floor tests on printed and perforated paper products in accordance with approved test plans and Quality Assurance protocols.
Perform detailed visual and dimensional inspections, verifying basis weight, ink weight, opacity, print registration, print-to-slit accuracy, width, and overall dimensional compliance.
Act as a frontline Quality Assurance partner to production and supervisory teams by communicating inspection results and supporting timely resolution of quality deviations.
Collaborate with QA Management to recommend and implement continuous improvement initiatives that enhance laboratory efficiency, data accuracy, and product consistency.
Accurately enter, maintain, and verify test results, pallet data, and inspection records within internal business and inventory management systems.
Review pallet release documentation for completeness and accuracy prior to authorizing shrink-wrapping and shipment.
Approve or reject finished goods based on verified compliance with internal specifications and Quality Assurance standards.
Technical & Quality Assurance Skills
Demonstrated expertise in Quality Assurance documentation, recordkeeping, and strict adherence to written procedures and work instructions.
Proficiency with data entry, partial pallet closures, and printing bobbin and pallet labels within enterprise systems.
Hands-on experience supporting QA operations in a printing or paper manufacturing environment.
Skilled in the operation, calibration, and documentation of laboratory and inspection equipment, including:
Spectrophotometer, Mettler Balance, Opacimeter, Nikon CCM, Nikon VMA2520
Headspace Gas Chromatograph (startup, shutdown, autosampler loading, documentation)
Sutherland Rub Tester, Borgwaldt A-15, Comparator, Graticule, Light Booths, EDI Bar Printers
Experience performing laser laboratory startup and shutdown procedures.
Ability to work independently, manage shifting priorities, and meet production timelines in a regulated manufacturing environment.
Proficient in Microsoft Word, Excel, and standard office and laboratory equipment.
Consistent compliance with PPE, safety policies, and quality system requirements.
Working Conditions
Fast-paced manufacturing environment with intermittent periods of downtime.
Three scheduled 30-minute breaks per shift.
Overtime opportunities available based on production demands.
#MDTQA
$23 hourly 9d ago
Allergy Tester
Hampton Roads Otolaryngology Assoc
Quality assurance analyst job in Williamsburg, VA
Job DescriptionDescription:
Job Title: Allergy Tester
Department: Allergy
Reports To: Office Manager and Allergy Department Lead
Hours of Availability: 7:15am-6:45pm Monday through Friday
Performs allergy testing to Patients
Administers allergy injections to allergy patients
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Greet patients in a prompt, courteous, and helpful manner.
Performs allergy testing according to protocol (provided), scans tests, bills and submits to Physician for review.
Perform allergy shots according to protocol & record into the allergy documenting software.
Inform supervisor thru clinical module as a patient message if patients are having problems (2 or more local reactions) with their shots/testing.
Restock shot room supplies at the end of each day.
Change out red bag and sharps container as needed.
Inform supervisor when supplies are needed (syringes, sharps containers, alcohol, etc.)
When patients reorder serum, check in inquiry and document last appt. with doctor and type of insurance in managed care. If referral is needed, inform Lead.
Check new serum by activating vials in the allergy documenting software.
Go through patient serum in use to check for and remove expired bottles. Go through patient serum that have been made but have not been vial tested make a list for supervisor and remove expired bottles. Fill out expired serum form and call patients to reorder.
Answer allergy clinic phone and check messages from voice mail each day.
Extra Duties:
Xolair (if trained and assigned a schedule)
Allergy Testing (if trained and assigned a schedule)
Following documentation for Meaningful Use
Scheduling
Any other duties assigned by management.
Requirements:
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED).
Medical Assistant diploma or Emergency Medical Technician (EMT).
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATIONS, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Must be able to work in a fast paced environment.
Must be able to be on feet for long periods of time.
Lift, position and/or transfer patients of variable weights.
Lift supplies/equipment.
While performing the duties of this job, the employee is regularly required to stand and walk. The employee is frequently required to talk and hear. The employee is regularly required to reach with hands and arms.
Must be available Monday through Friday from 7:15am - 6: 45 pm
$54k-89k yearly est. 17d ago
SAP Software Engineer - Data Conversions, Data Quality, and Reporting
Cardinal Health 4.4
Quality assurance analyst job in Richmond, VA
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools.
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**_Responsibilities_**
+ Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP.
+ Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions.
+ Develop and maintain technical specifications, data mapping documents, and transformation rules.
+ Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems.
+ Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP.
+ Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration.
+ Define and monitor data quality metrics and key performance indicators (KPIs).
+ Work with business data stewards to correct data quality issues and promote data governance policies and standards.
+ Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori.
+ Translate business needs into technical specifications for reports and ad-hoc queries.
+ Optimize report performance and data extraction processes for efficiency.
+ Provide support and training to end-users on reporting tools to enable data-driven decision-making
**_Qualifications_**
+ Bachelor's Degree in related field preferred or equivalent work experience preferred
+ Proven experience in SAP Data Conversions, migrations and ETL processes.
+ Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud
+ Strong knowledge of SQL, data modelling and database concepts
+ Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes).
+ Excellent analytical, problem solving and communication skills
+ Ability to work both independently and collaboratively with cross-functional teams
**Anticipated salary range:** $94,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
How much does a quality assurance analyst earn in Richmond, VA?
The average quality assurance analyst in Richmond, VA earns between $59,000 and $96,000 annually. This compares to the national average quality assurance analyst range of $57,000 to $93,000.
Average quality assurance analyst salary in Richmond, VA
$76,000
What are the biggest employers of Quality Assurance Analysts in Richmond, VA?
The biggest employers of Quality Assurance Analysts in Richmond, VA are: