Quality assurance analyst jobs in Rock Hill, SC - 339 jobs

Quality Assurance (Auditor) FDA regulated manufacturing environment. ASQ Certified Auditor (CQA) Certification is required. SAP Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals? Then this opportunity could be the right fit for you. Why should you apply for this position? A positive workplace culture Competitive Salary Career Advancement opportunities Financial Growth Responsibilities: Ensure proper GMP compliance and SOP procedures are followed SAP experience Maintaining a strong Internal Compliance program ensuring compliance to applicable regulations Document Control and Batch Record Review Apply total quality management tools and approaches to analytical and reporting processes Preparing and periodically reviewing all QC SOPs Supports and participate to all the internal/external audits Schedule and coordinate preparations for product inspections and testing Audit external suppliers (CMO's) Qualifications: Bachelor's degree in Science SAP 5 plus years of industry experience in cGMP environment Knowledge of the Regulations 21CFR Part(s) 210, 211, 507 as well as the Dietary Supplement Regulations 21 CFR 111 is required. ASQ Certified Auditor (CQA) Certification is required. Benefits: A positive workplace culture Competitive Salary Career Advancement opportunities Financial Growth Jasleen Kaur ********************************* Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package. #ZR

Acts as a tester on the creation, maintenance and execution of test scripts, oversight of execution and defect management and other specialty testing activities in the areas of manual and automation testing, test environments, data conditioning and application specialties specific to Mobile and Online/desktop pages. Identifies and develops ways to improve the quality, capability, or eiciency of the testing process. Responsible for oversight of day-to-day testing activities of multiple releases supporting varying project scope. Consults on estimations, impact assessment and risk assessment of development changes. Manages the resource allocation and demand of international QA team. *Key Responsibilities:* * Manages all aspects of test execution in support of Mobile and Online/Desktop releases and enhancements * Experienced ALM user comfortable with quickly adapting to new testing platforms and technologies * Experience utilizing JIRA * Payments testing application experience strongly preferred * Experience testing software using both desktop/online and mobile devices * Proven track record of delivering results within a highly matrixed, enterprise level QA environment (ideally with a major Bank or financial institution) * Capable of adapting to both Agile and/or Waterfall methodologies as needed depending on the project at hand * Comfortable operating in a demanding, fast paced environment with tight deadlines and minimal instruction * Estimate testing eorts to support defined testing scope/timelines * Ensure proper resource allocation is maintained to support eorts within funding limits * Foster collaboration between dierent teams for successful releases * Analyze testing results and other data to ensure continuous improvement in quality and eiciency * Mentor members of the team in software development, testing methods, and analysis * Comfortable managing competing priorities from multiple projects simultaneously *Additional Skills & Qualifications* * 5+ years of UAT testing experience, preferably mobile, in enterprise environment - 25 test scripts a day. * Financial Services payments apps experience * Scripts/test execution for UAT digital payments (web and mobile) * Data mgmt., data creation, data manipulation - use an internal tool so agnostic * Experience testing are Zelle, payments, transfers, bill pay utilized by 55M customers. * Preferred knowledge of and/or previous experience working with investment and financial products including Retirement/Brokerage, Wires/ACH, P2P, Bill Pay, Digital Transfers/Money Movement *Job Type & Location*This is a Contract position based out of Charlotte, NC. *Pay and Benefits*The pay range for this position is $45.00 - $48.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in Charlotte,NC. *Application Deadline*This position is anticipated to close on Jan 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Title: Business Analyst / Operations Analyst Employment Type: Contract We are seeking a collaborative and detail-oriented professional to work with company data across multiple business functions. The ideal candidate will be responsible for reporting key metrics, analyzing methodologies, recommending operational improvements, and supporting proposal evaluations while working closely with cross-functional teams. Key Responsibilities Track, analyze, and report business and operational data Develop and maintain cross-functional partnerships, both internally and externally Manage and monitor budgets to ensure alignment with business objectives Analyze existing methodologies and recommend process improvements Support proposal evaluations and data-driven decision-making Maintain awareness of competitive market trends and industry insights Qualifications Bachelor's degree or equivalent professional experience Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Strong written, verbal, and collaboration skills Ability to work effectively in a cross-functional environment Strong analytical and problem-solving skills

Title: IVR Business Analyst Contract duration: 12+ months Open for W2 Only Key Responsibilities • Good understanding about Contact Center Technology(CCT) Concepts • 7 + years of experience in technical writing of business requirements • Reviews, analyzes, and evaluates information technology systems operations. • Determines user needs and requirements and recommends ways to improve systems. • Serves as primary point of contact between users and engineering/development staff. • Identifies, documents, reports, and tracks system issues. • Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. • Design and optimize CX features in voice and chat applications to enhance user experience. • Develop detailed documentation and specifications for development and implementation. • Support the testing and deployment of new features and enhancements. • Provide ongoing analytical support to ensure continuous improvement of applications. Required Qualifications • Proven experience as a Business Analyst in Contact Center domain. • Strong understanding of voice/chat applications in customer interaction environments. • Excellent analytical skills and ability to translate business requirements into technical specifications. • Experience with Agile methodologies and project management tools. • Strong communication skills, both written and verbal, with the ability to present complex information clearly. • Ability to work independently and collaboratively in a fast-paced environment. • Experience in the telecommunications industry.

Store Code: FDL D3REG06 Salisbury Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice. DUTIES AND RESPONSIBILITIES • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience • Courteous and helpful to other associates • Sweep and clean floors on nights with no scheduled vendor services • Weekly cleaning of Produce, Market and Deli Departments • Clean and organize the store mop room • Find more efficient ways to do the job and seek to reduce costs and improve labor productivity • Follow QA daily check list and sanitation standards set by Food Lion • Follow current Standard Practices regarding cleanup of Hazardous Waste product • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice • Understand and follow Food Safety and Workplace Safety guidelines and procedures • Observe and correct all unsafe conditions that could cause associate or customer accidents • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty • Ensure compliance with local, state and federal regulations • Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses • Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred • Excellent interpersonal, organizational, communication and customer service skills • Ability and willingness to learn multiple tasks and technical requirements of the job • Ability to use technical information to solve problems • Must meet minimum age requirements to perform specific job functions • Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions • Perform repetitive hand and arm motions • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion • Pull or push up to 75 lbs. on occasion • Stand 100% of the time, frequently walking short distances • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level • Meet established volume activity standards for the position • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time • Have sufficient visual ability to check ID cards, checks, invoices and other written documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The Business Insights Analyst combines business understanding with advanced data analytical skills. They proactively extract meaningful insights from data and clearly communicate findings to drive informed, strategic business decisions. They are detail-oriented, agile, and highly focused on delivering value and data-driven actionable insights that align with the organization's overall goals. Essential Functions and Responsibilities Partners with business leaders to proactively analyze and anticipate business issues incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes. Works independently with primary and cross-functional departments, C-Suite and the Data Analytics Manager to establish and recommend relevant department KPIs that measure the effectiveness of business decisions and strategy while tightly supporting these recommendations with data. Conducts predictive analyses and trend analyses to make recommendations for new or modified KPIs. Uses statistical tools and methods to extract, organize, interpret, forecast and present data to identify patterns and trends using the Truliant data models, outside data, and other complex data sets. Creates and deploys data models, data visualizations, and dashboards that engage a non-technical audience while adhering to the Truliant standards. Collaborates with senior leaders to develop dashboards to aid in monitoring progress to goals. Mines, processes, and analyzes internal and external data, business results, and member information; and develops a good understanding of the business problems and models, objectives, issues, and challenges by interacting and collaborating with the users and stakeholders. Serves as the data expert for assigned lines of businesses within the organization. Ensures delivered analyses meet the needs of the end user by providing data that is accurate, timely relevant, and presented in a meaningful, non-technical way. Performs ad-hoc data requests and ah-hoc analyses. Performs analyses to assess the quality and meaning of data; makes recommendations for data quality and data enrichment. Interacts regularly with C-Suite providing clear, non-technical presentations on recommendations and findings. Collaborate closely and provide necessary guidance to developers in order to implement requirements. Other Duties and Responsibilities Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities Must possess a curious, problem-solving mindset with the ability translate complex problems into manageable, practical, implementable, solutions. Must have a data-first mindset and a strong ability to generate conclusions with data to prove or disprove assumptions and theories. Must possess strong critical AND creative thinking skills to objectively analyze and evaluate problems and apply innovative perspectives and problem-solving techniques to complex data to propose well-reasoned solutions adding insights and value to the business. Must possess strategic insight - The ability to independently align data analysis with broader business objectives with evidence-based insights (trends) or quantitative insights (KPI) to identify core department's success and recommend improvements. Must have proven domain knowledge of core departments and/or the financial industry in general. Must have a consultant's mindset, a combination of technical, analytical, and interpersonal skills, to bridge the gap between business needs and technology solutions. Must have proven ability to be flexible and take initiative as required or directed by the Data Analytics Manager. Must be proficient in data visualization with utilizing tools such as Power BI, Tableau, or Oracle Analytics to clearly present insights and to tell stories with graphs, charts, and dashboards to the non-technical audience. Must be proficient in Excel, including Power Pivots and Query, data models, conditional formatting, advanced formulas and functions. Must have working knowledge of relational database concepts. Must have excellent communication skills in English, both verbal and written, to help distill complex data into clear, accessible language making it understandable across multiple departments. Must possess excellent organizational, communication, critical and logical thinking skills. Must be able to think deeply to proactively uncover issues/problems beyond the apparent question/report. Must be open to and seek feedback on analyses to uncover insights from different perspectives. Must have excellent interpersonal skills with the ability to get along with diverse personalities in a tactful, mature, flexible, and compassionate manner. Must have excellent attention to detail in recognizing anomalies and errors in data and to act on them. Must be able to set deadlines and complete all assignments with minimal supervision. Must have a technical knowledge of SQL, data models and data tools. Must have experience working within a data governance framework. Must have working Python knowledge for building basic predictive models and machine learning. Knowledge of statistical techniques, forecasting, or machine learning used for advanced analytics is a plus. Knowledge of R is a plus. Physical Requirements Occasional standing, walking, bending, and stooping required. Must be able to sit at a desk for long periods of time and use a computer. Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds. Education and Background Bachelor's Degree in Business Analytics, Data Science, Economics and Finance, Statistics, or Computer Science required. Master's Degree in Business Analytics, Data Science or Business Administration preferred. Professional Certifications such as Certified Business Analyst Professional (CBAP), Microsoft Certified Data Analyst Associate, Certified Analytics Professional (CAP), or SQL Certifications that demonstrate proficiency in SQL and querying techniques preferred. Must have 3-5 years of full-time, hands-on analyst experience. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description The Business Analyst will serve as a critical bridge between business strategy and technology execution. This role translates strategic business objectives into actionable business requirements, gathers and synthesizes input from cross-functional partners across Marketing, Operations, Product, Sales, and Customer Experience, and ensures alignment through the full project lifecycle-from concept and design through IT development, testing, and deployment. The ideal candidate combines strong analytical and communication skills with a deep understanding of marketing processes, business requirements management, and agile delivery frameworks. This individual ensures that IT solutions effectively meet business needs, improve efficiency, and drive measurable impact. Key Responsibilities Business Analysis & Requirements Definition Partner with business leaders to understand strategic objectives and translate them into clear, measurable business requirements. Lead the end-to-end business requirements process-facilitating workshops, interviews, and documentation with Marketing, Operations, Sales, and Product teams. Develop and maintain business requirement documents (BRDs) and process flows to inform IT development. Ensure alignment between business needs and platform capabilities across multiple systems (CRM, MarTech, analytics, etc.). Identify business process gaps and recommend process improvements or automation opportunities. Collaboration with IT & Platform Teams Partner with Platform Owners and Product Managers to translate business requirements into user stories and acceptance criteria in Jira or equivalent tools. Lead backlog grooming and prioritization sessions with IT, ensuring readiness for sprints and releases. Collaborate with developers and QA testers to validate functionality against requirements and acceptance criteria. Support issue resolution, defect triage, and clarification throughout development and testing. Participate in sprint planning, daily stand-ups, and retrospectives to ensure business alignment throughout the development lifecycle. Cross-Functional Communication & Governance Serve as the primary liaison between business stakeholders and technical teams to ensure transparency, alignment, and timely decision-making. Communicate project progress, risks, and issues to business and IT stakeholders through structured updates and governance meetings. Support project governance documentation, approvals, and change management processes. Ensure traceability from strategic goals through requirements, design, and delivery. Testing & Validation Develop test scenarios and participate in User Acceptance Testing (UAT) to ensure solutions meet defined business needs. Document test results, track defects, and support resolution prior to deployment. Validate post-release outcomes and partner with business owners to confirm adoption and success metrics. Qualifications WHAT IT TAKES TO CATCH OUR EYE: 5+ years of experience as a Business Analyst or similar role within a technology-driven or marketing-focused organization Proven ability to translate complex business processes into functional and technical documentation Strong understanding of Agile/Scrum frameworks, user story creation, backlog management, and grooming Experience with tools such as Jira, Confluence, Asana, or Smartsheet Exceptional communication, facilitation, and stakeholder management skills Ability to work independently and collaboratively in a fast-paced, cross-functional environme Additional Information BONUS POINTS FOR: Familiarity with MarTech, CRM, or campaign management platforms (e.g., Salesforce). Experience with data analytics, reporting, and customer lifecycle or digital experience projects. Understanding of end-to-end marketing operations workflows and system dependencies. #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice Videos To Watch***************************

Apex Systems is currently hiring for an ETL Tester with a fincial client. At this time, Apex is not able to consider candidates for this role who require visa sponsorship now or in the future. Qualified candidates will have the following experience and skills: * ETL Testing (able to write complex queries) * Prefer UI Automation or Database automation. * Autosys (Jobs scheduling/Batch processing ) * Agile Methodology * Unix (for files or logs checking) * Can work independently with minimal supervision Location: Charlotte, NC Onsite expectation: hybrid - 3 days onsite/1 days remote Pay range: $50-$55/hr W2 Contract length: 12+ months If you are interested, please apply here or email an updated copy of your resume to [email protected] Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Charlotte, NC, US Job Type: Date Posted: October 12, 2025 Similar Jobs * ISO FX Tester * Functional Tester * ETL Developer * Penetration Tester/Architect * Senior SQA Tester

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Are you passionate about ensuring the reliability and performance of mission-critical systems? Parsons is seeking a skilled Quality Assurance Engineer to join our team! In this role, you'll collaborate with development teams and mission owners to create and execute test plans that identify software, hardware, and system issues while uncovering root causes of failure. This is your opportunity to work on cutting-edge technologies, contribute to the success of impactful projects, and grow your career in a dynamic and collaborative environment. What You'll Be Doing: As a Quality Assurance Engineer, your key responsibilities will include: * Test Planning: Provide test plans and software automation engineering expertise to deliver incremental features across a wide range of products and systems (hardware, software, virtual). * Automation Frameworks: Design, develop, and integrate test and evaluation techniques into automation frameworks. Identify poor-performing software/hardware, implement fixes to improve reliability, log defects, test scalability, and provide status reports on task progress. * Automation Scripts: Create, execute, improve, and maintain automation test scripts using standard methodologies. Monitor test results closely for swift feedback and participate in peer code reviews. * Documentation: Develop comprehensive documentation for automation processes, workflows, and standard operating procedures to educate team members on automation best practices. Required Skills: To succeed in this role, you will need: * Clearance: Active Top Secret/SCI security clearance with the ability to upgrade to polygraph. * Education and Experience: Bachelor's Degree in Engineering or an equivalent technical/scientific discipline degree related to area of specialty and Minimum of 8 years of relevant experience. (Additional years of experience will be considered in lieu of degree) * Linux Expertise: Proficiency in the Linux command-line environment. * Programming Skills: Proficiency in one or more scripting and programming languages, such as Python, PowerShell, or Bash. * Problem-Solving: Strong analytical skills to troubleshoot automation issues and optimize workflows. * Communication: Excellent communication and collaboration skills to work effectively in a team-oriented environment. Desired Skills: While not required, the following skills are highly desirable: * Education: Bachelor of Science in engineering, scientific, or technical discipline, or comparable work experience. * Configuration Management: Familiarity with tools like Ansible, Puppet, or Chef. * Networking Knowledge: Experience with network configuration. * CI/CD Expertise: Understanding of CI/CD principles and experience with tools like Azure DevOps, Jenkins, or GitLab CI/CD. * Virtualization: Experience with virtualization technologies such as VMware, Xen, OpenStack, or VirtualBox. * Formal Testing: Familiarity with RVTM, FAT, acceptance testing, and other formal testing procedures and documentation. Security Clearance Requirement: An active Top Secret SCI security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $100,900.00 - $176,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Charlotte, NC Phone and Skype Analyzes, test, and certifies application-specific software and performs ambiguity reviews of business requirements and functional specification documents for medium to complex applications/projects. (5-7 years' experience) 3+ years of demonstrated scripting or programming experience in the language of the testing tool (Java). Must know Selenium Must be able to write automation scripts not just execute them. Need excellent comm skills. Additional Information Thanks and Regards, Isha Sharma 510-254-3300 EXT 126 isha(@360ITPRO.com

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description:- 4+ years of strong experience in developing Work Load Patterns, Estimations, Develop Performance Strategy and implement them. Strong expertise in load test tools - HP Performance Center, Jmeter APM tools like Dynatrace, App Dynamics Experience is preferred. Knowledge of Performance trouble shooting (heap dump & thread dump analysis) is preferred. Ability to identify performance bottlenecks from issues - complement development team in speedy analysis/root cause of performance issues is preferred. Ability to lead performance optimization efforts with a strong command of complex performance issues and the ability to direct component owners (network, database, appdev, server OS/WAS, storage, etc.) is a plus Nice to have Mobile performance testing experience Should have strong co-ordination, communication & reporting, analytical skills Should have Strong leadership skills Should have experience in Agile and Devops methodology, micro services, Angular js etc. Qualifications Basic Qualifications :- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education At least 4+ years of experience in Performance Testing & Engineering activities. Additional Information Note:- This is a Full-Time & Permanent job opportunity for you. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply. No OPT-EAD, H1B & TN candidates please. Please mention your Visa Status in your email or resume.

Become part of our success story! A leading global solution provider for all sectors of intralogistics - that is us: SSI SCHAEFER. What we also are: A family business that invests in the expertise, passion, and talents of its employees. As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage, picking, and transport processes using innovative technologies and software. From fully automated warehouses with customized service and maintenance packages to manual and semi-automatic systems, we offer cost-effective intralogistics solutions from a single source. Moreover, we are now a leading provider of software for internal material flow. SSI SCHAEFER: 8,600 people that work in 80 operating companies and 7 production sites worldwide and impress customers from all sectors with customized intralogistics solutions. We're a team here at SSI SCHAEFER, and we know that it takes all of us to get the job done. We've won Best Places to Work™ several years in a row and offer competitive benefits like 401K/matching, a great PTO package, and because we want our teams to be healthy, we provide generous medical benefits. We also want you to be successful here. How do we do it? We put our employees and customers first, and we've got a great DNA culture here at SSI SCHAEFER-it's that simple. We're also proud to be an equal opportunity employer, including Veterans and Individuals with Disabilities. If you are also looking for an attractive employer to work with on a long-term basis, then simply get to know us. Location: Charlotte, NC - Hybrid (Remote & In-Person) The Software QA team ensures that quality standards are met and exceeded for software and software development. QA II engineers are skilled professionals who can independently manage QA for projects. They can coordinate test execution, mentor QA I staff, and ensure coverage and quality in project deliverables. Essential Functions: Plan, design, and execute test strategies for assigned projects. Lead QA efforts within a project, ensuring timely delivery of test results. Mentor QA I staff and provide peer reviews on test cases/defects. Manage defect triage sessions with developers and stakeholders. Provide input into improving QA processes, templates, and standards. Troubleshoot system issues in 1st, 2nd, or 3rd level depending on project requirements Support IT CSS engineers and on-site Software Support Engineers. Qualification: Bachelor's degree in computer science, IT, or related field, or equivalent combination of education, training, and experience. 2+ years of QA experience. Strong knowledge of QA methodologies (ISTQB preferred). Ability to run small QA teams within a project. Proficient with tools such as JIRA, Zephyr, Tosca, Selenium, or equivalent. Familiarity with SQL and API testing is a plus. **No Sponsorship**

CPI Security in Charlotte, NC, is seeking a detail-oriented and driven QA Engineer to join our growing technology team. This role will focus on building and executing robust testing strategies for our Salesforce Customer 360 implementation, including Sales Cloud, Service Cloud, Data Cloud, Agentforce, CPQ, Field Service, ERP and integrations with backend systems via AWS. You'll be responsible for creating, maintaining, and executing automated and manual test scripts to support regression, end-to-end, and smoke testing. Working on a small but agile and high-impact team, you'll play a critical role in ensuring the quality and performance of our enterprise systems that support both customer and internal user experiences. What You'll Do: Develop, execute, and maintain test cases and automated scripts for Salesforce Customer 360 features including Sales Cloud, Service Cloud, Data Cloud, Agentforce, CPQ, Field Service, ERP. Design and execute end-to-end, regression, and smoke test scenarios across front-end, middleware, and backend systems. Validate data integrations between Salesforce platforms and AWS-based services, including API validation, data flows, and error handling. Collaborate closely with Developers, Business Analysts, Salesforce Admins, Product Owners, and DevOps teams to understand functional requirements and system architecture. Perform thorough defect triage, log issues clearly in tools such as Jira, and follow up through resolution. Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives to continuously improve quality practices. Contribute to test automation frameworks, where applicable, and work to increase automation coverage over time. Assist in setting up test environments, data conditioning, and system monitoring relevant to QA processes. Provide QA documentation and status reporting on test progress, defect status, and risks to delivery timelines. Demonstrates exceptional critical thinking and analytical skills, with a proven ability to dissect complex problems and develop innovative, data-driven solutions. Thrives in ambiguity and excels at problem-solving, consistently identifying root causes and implementing effective, scalable strategies. Possesses a strong intellectual curiosity and a continuous learning mindset, staying ahead of industry trends and proactively seeking opportunities for growth and improvement. Brings a wealth of experience and seasoned judgment, capable of navigating high-stakes decisions and mentoring others through complex challenges. Collaborates cross-functionally with clarity and confidence, translating analytical insights into actionable business outcomes. What We're Looking For: 3+ years of hands-on experience in QA Engineering with a strong understanding of software testing principles and methodologies. Experience with Salesforce testing, specifically across Customer 360 components (Sales Cloud, Service Cloud, Data Cloud, CPQ, Agentforce). Knowledge of AWS-based integrations and ability to test data flows between cloud systems and Salesforce. Strong skills in writing and executing test plans, test cases, and automated test scripts. Proficiency in using testing and project management tools like Azure DevOps. Familiarity with API testing, web services (REST/SOAP), and backend systems validations. Excellent problem-solving and communication skills. What's In It For You Competitive pay and educational assistance Great medical, dental, vision, short & long-term disability and life insurance options Company paid holidays, floating holiday and paid time off (PTO) 401(k) plan with competitive company match Paid Volunteer and Charitable Engagement Opportunities Birthday and Work Anniversary Rewards Enjoy the perks of our amazing facilities, including a state-of-the-art fitness center, onsite café, scenic walking trail, basketball courts, and a full-time Health & Fitness Manager to keep you energized and active Experience working in Agile/Scrum environments. Preferably Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, etc.). Experience with test automation frameworks (e.g.,ACCELQ).

We are seeking a detail-oriented Software Quality Assurance (QA) Tester to ensure the delivery of reliable, high-quality software products. This role requires strong manual testing skills, clear documentation practices, and close collaboration with developers and product stakeholders. This position is not fully remote and requires regular on-site or hybrid presence in Huntersville, NC. Local candidates within commuting distance are strongly preferred. Key Responsibilities Execute manual functional, regression, and exploratory testing Review requirements, user stories, and acceptance criteria for clarity and testability Create, maintain, and execute test cases and test plans Identify, document, track, and validate software defects using issue-tracking tools (e.g., Jira) Collaborate closely with developers, product managers, and stakeholders throughout the SDLC Participate in Agile ceremonies including sprint planning, reviews, and retrospectives Verify defect fixes and validate releases prior to deployment Contribute to continuous improvement of QA processes, standards, and documentation Required Qualifications Minimum of 3 years of hands-on software QA or testing experience Experience testing web-based applications Strong understanding of Agile methodologies and the software development lifecycle Ability to write clear, thorough test cases and defect reports Experience using bug tracking or test management tools Strong written and verbal communication skills Ability to work on-site or hybrid in Huntersville, NC Preferred Qualifications Experience with API testing tools such as Postman Basic SQL skills for data validation Familiarity with test automation concepts Experience supporting delivery in regulated or compliance-sensitive environments QA certifications such as ISTQB Why Join Everblue? Be part of a mission-driven company dedicated to making the world a better place. Work with a supportive and responsive team that values your input. Enjoy a dynamic and flexible work environment with opportunities for professional growth and development. Everblue is an equal opportunity employer. We value the diverse perspectives, experiences, and talents within our team and encourage all qualified candidates to apply.

Amalgamated Insurance Underwriters is a young, rapidly growing and successful property and casualty insurance wholesaler. We market exclusively to retail agencies across the US and have developed a niche habitational program with a unique selling proposition. Our niche product holds a strong position in the marketplace as: Our exclusive property program is limited to well-managed multi-family properties. Our rates are 15% - 2% below market, quoting and binding is superfast and easy, and coverage is provided by Lloyd's of London. Our growth is driven by building relationships with commercial P&C insurance agents across the country. Our program has literally been selling itself (with 23,000 units in the first year and growing). Job Description Responsibilities Serve as a Subject Matter Expert regarding building and construction best practices, safety measures and loss control mitigation techniques for potential and existing customers as well as management. Produce safety surveys, safety audits, and reports of loss control Evaluate client properties, identify exposures to loss and make clear recommendations to mitigate those risks. Consult - on a case by case basis - with landlords and produce tailored loss control solutions for individual properties and portfolios. Maintain a very strong base of knowledge regarding the latest loss mitigation techniques,staying current with industry trends and expert insights. Develop specifications and requirements for potential customers to enter our program. Follow up to ensure that scope of work agreements have been satisfied. Qualifications Requirements Deep (8+ years) of practical building and / or inspection and best practice experience (we are looking for someone who knows what works in the field- not just what is taught in a textbook). Knowledge of commercial lines underwriting and loss control concepts Prior experience conducting surveys or evaluations on commercial property a strong plus. A willingness to travel to client sites (at least 10 days per month) Excellent interpersonal skills as you will be consulting with different types of clients from different locales and cultures. A Certificate in Safety Management (CSM) or Certified Safety Professionals (CSP) is preferred though not required. Additional Information This position can be based across the United States (proximity to a large airport hub is helpful as the candidate will travel extensively.

Senior Quality Assurance Engineer We are seeking a Senior Quality Assurance Engineer to join our team and contribute to high-impact projects using cutting-edge technology. This role offers a collaborative environment where innovation, professional growth, and employee satisfaction are at the forefront. Why Join Us? Award-Winning Culture - Be part of a company recognized for exceptional employee satisfaction, inclusivity, and professional development. Competitive Compensation - Enjoy generous hourly pay, performance bonuses, and a comprehensive rewards package. Professional Growth - Gain access to mentorship programs, certifications, and opportunities for career advancement. Cutting-Edge Technology - Work with state-of-the-art tools and technologies on impactful, high-visibility projects. Required Experience and Skills Java Development Proficient in Java with a strong understanding of core concepts and object-oriented programming (encapsulation, inheritance, polymorphism, abstraction). Skilled in writing efficient, reusable, and maintainable code. Data Structures and Algorithm Optimization Expertise in Arrays, Lists, HashMaps, Queues, and Stacks. Knowledge of algorithm complexity and performance optimization for test automation. Selenium (Test Automation Framework) Hands-on experience with Selenium WebDriver/Grid for test execution and parallel testing. Proficient in synchronization techniques, including Implicit, Explicit, and Fluent Waits. Skilled in Page Object Model (POM) and CI/CD pipeline integration. API Automation (REST Assured) Strong knowledge of HTTP methods (GET, POST, PUT, DELETE) and status codes. Experience in API testing with REST Assured, HamcrestMatchers, JsonPath, and POJO classes. Familiarity with RESTful APIs in frameworks such as Spring Boot. SQL and Database Management Proficient in SQL for CRUD operations, complex queries, joins, and aggregations. Experience with JDBC for query automation and database connection management. Additional Skills Lombok Library - Proficient in using @Getter, @Setter, and @Builder for Java class development. Version Control - Experience with Git/GitHub, including push, pull, merge, branching, and conflict resolution. Test Design Patterns - Expertise in POM, Dependency Injection, Singleton, and Builder patterns. Behavior-Driven Development (BDD) - Skilled in Cucumber and Gherkin syntax for data-driven testing. Ready to Take the Next Step? If you're a highly skilled QA Engineer looking to work in a collaborative, fast-paced environment with access to growth opportunities and cutting-edge tools, apply today. Join a company that values your expertise and supports your career advancement.

The Role We're seeking a QA Engineer who brings both creative problem-solving and rock-solid testing fundamentals to our team. You'll be the detective who uncovers edge cases others miss, the strategist who designs comprehensive test plans, and the technician who builds elegant automation frameworks. This role blends manual exploratory testing with modern automation practices, and you'll have the opportunity to pioneer AI-assisted testing approaches as the field evolves. You'll work closely with product and development teams to ensure our web and mobile applications deliver exceptional user experiences. This is a hands-on role for a self-starter who thrives in fast-paced environments and can balance multiple priorities. What You'll Do Uncover Hidden Issues Through Creative Testing - Apply exploratory testing techniques and user-centric thinking to find bugs that automated tests might miss; challenge assumptions and discover edge cases Embrace AI-Powered Testing - Learn and implement emerging AI-assisted testing tools and frameworks to optimize testing efficiency and effectiveness Build Robust Test Automation - Design, develop, and maintain automated test suites for web (Next.js, Node.js) and mobile applications using modern frameworks Master the Fundamentals - Create comprehensive test plans, write clear test cases, execute thorough manual testing when needed, and ensure proper test coverage across features Own Quality End-to-End - Take ownership of the testing process, identify gaps, and proactively propose improvements to testing strategies and methodologies Collaborate Cross-Functionally - Partner with developers, product managers, and stakeholders to define testing strategies, reproduce issues, and advocate for quality Manage Testing Operations - Track defects in JIRA, maintain test documentation, use Git for version control, and contribute to continuous improvement of QA processes Requirements Required 3+ years of QA engineering experience, preferably in a SaaS or technology company Strong testing fundamentals - deep understanding of test methodologies, test case design, boundary testing, regression testing, and quality assurance principles Creative bug-finding skills - demonstrated ability to think outside the box, anticipate user behavior, and discover non-obvious issues Hands-on automation experience with web and mobile applications (experience with tools like Selenium, Appium, Cypress, Playwright, or similar) Manual testing expertise - comfort with exploratory testing and knowing when manual testing is the right approach Technical aptitude - ability to read code, understand technical architecture, and work effectively with development teams Self-starter mindset - proactive, autonomous, and able to manage multiple projects simultaneously Curiosity about AI tools - eagerness to explore and adopt AI-assisted testing frameworks as they emerge Proficiency with JIRA for bug tracking and test case management Preferred BA/BS degree in Computer Science, Engineering, or related field Experience with JavaScript/TypeScript for test automation Knowledge of CI/CD pipelines and integrating automated tests into development workflows Familiarity with performance and load testing tools and methodologies Experience with API testing and backend validation Exposure to AI-powered testing tools or machine learning concepts in QA Benefits ******************************** Competitive salary and comprehensive benefits. Company stock options. Health, dental, and vision insurance to keep you covered. A 401(k) plan with employer contributions to invest in your future. The opportunity to shape the future of a rapidly growing and well-funded company and make your mark. More about careers at Fastbreak AI. If this sounds like you, please apply! This is an immediate opening. NOTE: Applicants must be legally authorized to work in the USA. We are unable to sponsor or take over sponsorship of an employment visa at this time. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Insight Global's client is undergoing a GTM technology transformation and is seeking a highly skilled and detail-oriented Quality Assurance (QA) Engineer with a strong focus on testing and validating functionality within different applications, including our Salesforce and Ironclad platforms. The ideal candidate will be responsible for designing, developing, and executing comprehensive test plans and test cases to ensure the highest quality of our internal business applications, specifically focusing on complex workflows, integrations, and configurations within these key platforms. Responsibilities ● Design, develop, and execute detailed, comprehensive, and well-structured test plans and test cases on a range of applications, including Salesforce and Ironclad. ● Identify, document, and track bugs and defects, working closely with developers and business analysts to ensure timely resolution. ● Perform various types of testing including functional, regression, UAT support, integration, and performance testing across different tools. ● Develop and maintain QA automation scripts using appropriate tools. ● Collaborate with product owners and development teams to understand requirements and technical designs, ensuring testability and quality throughout the development lifecycle. ● Maintain and update testing documentation, including test plans, test cases, and quality metrics reports. ● Participate in release planning and deployment activities, providing quality gates and assurance sign-offs. ● Stay current with new testing tools, technologies, and methodologies, especially those related to Salesforce and Ironclad. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Minimum Qualifications ● Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. ● 5+ years of professional experience in Quality Assurance or software testing. ● 3+ years of dedicated experience testing Salesforce applications (Sales Cloud, Service Cloud, CPQ, or similar). ● Solid understanding of Quality Assurance methodologies. ● Experience with test management and bug tracking tools (e.g., Jira, Azure DevOps). ● Strong analytical, problem-solving, and communication skills to report on testing activities and collaborate with cross-functional teams. ● A proactive attitude and a readiness to learn new tools, techniques, and approaches as part of a fast-paced team. ● Strong understanding of testing principles, terminology, and test design. Nice to Have: ● Experience testing Ironclad CLM or similar contract management platforms. ● Experience with automation testing frameworks relevant to Salesforce. ● Familiarity with Salesforce development aspects (Apex, Visualforce, Lightning Components) sufficient to understand potential testing implications. ● Salesforce Administrator or Salesforce Platform App Builder certification is a plus. ● Salesforce CPQ testing experience is a plus.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders. We are seeking an experienced QA Lead/Manager to lead quality assurance efforts for the Merchant Business Software Suite, supporting mobile and payment system initiatives. The ideal candidate will have a deep understanding of merchant payment flows, mobile and POS systems, and the technologies that support them. This role requires both strategic leadership and hands-on QA expertise. Responsibilities: * Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives * Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills * Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met * Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization * Contributes to the technology strategy for their technical domain * Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers * Ensures that execution is aligned with product strategy by working with product management and other stakeholders Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. * Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. * Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. * Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. * Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. * People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. * Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. * Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. * Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Required Qualifications: * 10+ years of experience managing QA functions within payments, merchant services, or financial systems. * Strong understanding of POS environments, merchant transaction flows, and payment system integrations. * Hands‑on experience testing mobile applications (Flutter experience preferred). * Proficiency with API testing and familiarity with ASP.NET application architectures. * Expertise with test automation frameworks and tools such as Playwright, Selenium, or equivalent. * Demonstrated experience building and maintaining automated UI test suites. * Excellent analytical, problem‑solving, communication, and stakeholder‑management skills. * Proven success leading QA teams through planning, execution, and delivery of complex technology initiatives. Desired Qualifications: * Experience in financial services, payments, or fintech industry. * Familiarity with CI/CD pipelines and test integration tools. * Exposure to Agile development processes and project management tools (e.g., Jira, Confluence). Skills: * Influence * Risk Management * Solution Design * Stakeholder Management * Technical Strategy Development * Analytical Thinking * Application Development * Collaboration * Result Orientation * Solution Delivery Process * Agile Practices * Architecture * Automation * Data Management * DevOps Practices Minimum Education Requirement: Bachelor's degree or equivalent work experience. Shift: 1st shift (United States of America) Hours Per Week: 40