Post job

Quality assurance analyst jobs in West Virginia - 71 jobs

  • Quality Analyst

    Northrop Grumman 4.7company rating

    Quality assurance analyst job in West Virginia

    RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: NoneTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman's Defense Systems sector is currently seeking a Quality Analyst to support our growing business in our Rocket Center, West Virginia location. No remote work opportunities available for this position. Rocket Center, WV is located along the North Branch Potomac River in Mineral County, West Virginia and is home to the Allegany Ballistics Laboratory (ABL), a government installation operated by Northrop Grumman. Known for its scenic mountain landscapes, rolling hills and state parks, the region offers a multitude of outdoor recreational opportunities to include hiking, mountain biking, skiing, fishing, hunting and whitewater rafting. Where can you get to from Rocket Center? We are just a couple hours from Washington, D.C., Baltimore, and Pittsburgh and not far from Philadelphia, Virginia and Ohio. If you enjoy a beautiful all-weather climate, low cost of living, zero gridlock traffic, outdoor activities, and easy access to major cities along the east coast - this area has a lot to offer! Learn more about our site here: *************************************************************************************** Specific responsibilities include the following: Collect, analyze, and report data to assist quality engineer and management in assessing measures of performance. Evaluate quality data collection systems and processes to determine whether these data collection processes adequately depict the quality of products and processes involving suppliers, manufacturing test and life cycle management. Support projects and processes that ensure continuously improving value to our customers and market segments. Create organizational value by implementing innovative solutions and best practices involved in all processes of the product realization value stream. Assist Quality Engineers with inspection definitions and supplier requirements. Observe and identify improvement opportunities to Mission Assurance Engineering for discrepancy items and reporting. Verify process control activities and reports deficiencies as appropriate. Initiate quality alerts for potential process and product discrepancies that may affect performance. Assist Mission Assurance Engineers with root cause analysis investigations and corrective action development. Support Mission Assurance Engineers in conducting Corrective Action Review Board activities. Investigate internal audit-related findings and helps coordinate activities to resolve issues. Ensure team tasking with quality management and support staff to develop solutions to help manage variability. Support the administration of the Quality Management System Documentation and Record Control processes. Prepare and present data in management-level presentations. Support, communicate, re-enforce, and defend the mission, values, and culture of the organization. Put your skills to the test by pushing the boundaries of what's possible. From global defense to sustainment and modernization to deterring and defeating any adversary, your experience and ability will make it a reality. Our programs are built on equal parts of curiosity and collaboration. Our combined effort means our customers can connect and defend millions of people around the world. With Northrop Grumman, you'll have the opportunity to be an essential part of projects that will define your career, now and in the future. #NGSkills Basic Qualifications: Must have 7 years of relevant experience. Will consider a bachelors degree with 3 years of experience or a masters degree with 1 year of experience. Ability to deal with problems involving inputs and variables throughout the processes. Demonstrated ability to read and interpret written procedures. Ability to apply basic problem-solving skills Ability to follow standard work. Ability to manage multiple tasks and areas of focus. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from area managers, vendors, and customers. General knowledge of quality management system Preferred Qualifications: In-depth knowledge of market segments. Knowledge of AS9100 Detailed knowledge of Microsoft Excel Primary Level Salary Range: $65,500.00 - $98,300.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $65.5k-98.3k yearly Auto-Apply 17d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • C-UAS Test Analyst

    Parsons Commercial Technology Group Inc.

    Quality assurance analyst job in West Virginia

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented Test Analyst to join our team! In this role you will get to conduct acceptance and operational evaluation assessments as part of a fast-paced, cross-functional C-UAS project team. What You'll Be Doing: * Support test engineers in test planning and data collection activities * Support the planning of test activities by developing a historical record of test activities to include but not limited to target ground truth, target operational capabilities, meteorological data, and mission information * Responsible for target placement, target configuration, and target operator instructions and guidance * Summarizes and merges ground truth collected information into summary reports * Assist with general test support to include test set-up and tear-down * Develop and use algorithms to process raw test data * Generate insights from distilled test results for client and senior leader consumption * Assist in drafting technical documentation * Travel to assist off-site testing (up to 15%) * Physical requirements can include walking, climbing, crawling through small spaces, and standing or sitting for long periods of time What Required Skills You'll Bring: * Bachelor's Degree in Computer Science, Mathematics/Statistics, or Engineering with 0-2 years of experience is required OR more than 4 years of experience conducting data analytics on a daily basis * Experience with Python, JavaScript, Linux, and command line * Experience with statistics and data analysis * Microsoft Suite proficiency * Experience writing technical documentation * Proficiency in root cause analysis * Part 107 Certificate What Desired Skills You'll Bring: * Statistical modeling (MATLAB and R) * Data mining * Database management (MySQL) * Report generation * Programming * Web development (HTML, PHP, CSS, and JavaScript) * Data visualization (Tableau and Power BI) Security Clearance Requirement: A security clearance is not required to apply; however, the selected candidate must be able to obtain a Secret clearance which requires U.S. citizenship, prior to the start date. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $72,900.00 - $127,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
    $72.9k-127.6k yearly Auto-Apply 22d ago
  • Quality Assurance (Automation) Tester

    Govcio

    Quality assurance analyst job in Charleston, WV

    GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_
    $100k-110k yearly 33d ago
  • SAP Test Lead

    Cayuse Holdings

    Quality assurance analyst job in Charleston, WV

    **Job** **Title:** SAP Test Lead **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** 6 months - Potentially Renewable The SAP Test Lead role offers a unique opportunity to drive critical testing initiatives within SAP implementation and enhancement projects. As an independent contractor, the Test Lead will be responsible for ensuring the quality, reliability, and performance of SAP applications by defining and executing robust testing strategies. This role requires a combination of technical expertise in SAP, strong leadership capabilities, and experience in various testing methodologies and frameworks. The SAP Test Lead will collaborate with cross-functional teams, including business stakeholders, developers, and project managers, to deliver high-quality SAP solutions while mitigating risks and ensuring seamless integration with business processes. This position is well-suited for seasoned professionals who thrive in dynamic project-based environments and can deliver exceptional results with minimal supervision. **Responsibilities** **Key Responsibilities:** + Test Planning & Strategy: Define the overall test scope, objectives, and approach for project/engagement. Develop detailed test plans, schedules, and deliverables for all testing phases (e.g., SIT, UAT, performance, regression). + Environment & Data Management: Ensure the readiness of test environments and manage test data for various testing phases. + Team Leadership & Management: Lead, mentor, and motivate the testing team, assigning tasks, monitoring progress, and providing regular feedback and guidance. + Test Case Development & Execution: Oversee the design and development of comprehensive test scenarios and test cases that cover all functional and non-functional requirements. Ensure test execution follows the established plan. + Defect Management: Track, document, and manage defects using a bug tracking system. Liaise with developers and other stakeholders to ensure timely resolution and retesting of issues. + Reporting & Communication: Prepare and present regular status reports, quality metrics, and test results to project managers, senior management, and clients. Facilitate communication between testing, development, and business teams. + Risk Management: Identify potential project risks, develop mitigation strategies, and prioritize testing activities based on risk and business impact. **Qualifications** **Required Skills & Qualifications:** + **Experience** : + Experience in at least one full lifecycle SAP implementation project (e.g., S/4HANA, ECC). + Experience working in Agile, Waterfall, and hybrid methodologies. + **Technical Knowledge** : + Understanding of core SAP modules and end-to-end business processes. Understanding of SAP EAM module will be a plus. + Proficiency with test management and defect tracking tools (e.g., Microsoft Azure, JIRA, HP ALM, SAP Solution Manager). + Hands-on experience with performance testing frameworks/tools. + **Soft Skills** : + Excellent leadership, communication, and stakeholder management skills. + Strong analytical, problem-solving, and decision-making abilities. + Strong organizational and project management skills. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ _Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._ **Pay Range** USD $55.00 - USD $65.00 /Hr. Submit a Referral (************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _2025-3043_ **Category** _Information Technology_ **Position Type** _Independent Contractor_ **Remote** _Yes_ **Clearance Required** _None_
    $55-65 hourly 60d+ ago
  • Do Not Apply - Test

    Maximus 4.3company rating

    Quality assurance analyst job in Morgantown, WV

    Description & Requirements Test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results. - Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives. - Create and maintain any additional ad hoc analytics requests. - Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools. - Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels. - Assist Human Resources in carrying out various human resources programs and procedures. Minimum Requirements - Bachelor's degree with 3+ years of experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 50,000.00
    $50k-95k yearly est. Easy Apply 6d ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Quality assurance analyst job in Charleston, WV

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k-78k yearly est. 35d ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance analyst job in Charleston, WV

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $59k-76k yearly est. 60d+ ago
  • Claims Business Analyst

    Forhyre

    Quality assurance analyst job in Ansted, WV

    Job Description We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. This Claims Business Analyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience. Responsibilities Assist in the development of key performance indicators related to claim processing and call center performance Use existing technology to automate work distribution, create and maintain department metric dashboards Generate and distribute weekly/monthly/quarterly departmental reports to management and staff Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed. Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership. Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management. Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness. Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results. Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes. Requirements Experience working with technology, systems and IS departments Advance Microsoft Excel skilled Knowledge of ICD-10 and CPT-4 coding and medical terminology Proficient in Windows, Word, and Business Analytical tools Must have strong analytical and problem-solving skills. Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management. Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage Ability to effectively present information and respond to questions from clients, management and technical associates Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met Document business requirements and user journeys Must have agile project execution experience along with familiarity to scrum tools and methodologies Should have excellent verbal, written, documentation and presentation skills Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
    $55k-77k yearly est. 20d ago
  • Mid-Level Business Analyst

    Fusion Technology 4.1company rating

    Quality assurance analyst job in Clarksburg, WV

    Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Clarksburg, WV (onsite required) Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a TS/SCI Clearance. Education and Experience: You have a Bachelor's Degree in a related field with 5+ years of related experience. May be able to accept experience in lieu of degree: Has the ability to use Mobile App Scanning with DOJ Mobile App Security and/or the Agency's Enterprise Security Operations Center. What you'll do: The Business Systems Analyst supports the technology resources and modernization missions with a wide array of general analysis, problem solving, judgment, communication, and planning skills to collect/document/assess user requirements, formulate recommendations, and implement solutions that include enterprise-level communication artifacts as it relates to Integrated Governance. Provide exceptional customer support to the Agency's personnel requesting applications to be screened for use or installation on the Agency's mobile IT devices. Other responsibilities include: Conducts functional testing of the application on FBI Devices with the Mobility Program Office (MPO). Conducts stakeholder reviews including but not limited to representatives from the OCIO, Inspection Division, and Office of General Counsel and provides recommendations with the Authorizing Official and Designated Representative. Documents the findings from the outlined process for every application that enters the workflow and maintains an accurate record of application status for continuous monitoring and executing the conditions of the determination identified through the process Contributes to portfolio briefings each year on the status of the mobile application review program and recently updates applications. Facilitates monthly user notifications and reminders to update DOJ Investment Metrics and facilitates the submission of the IT Acquisition Report (ITAR) to the DOJ. Reports quarterly Integrated Data Collection (IDC) reports regarding IT expenditures, inventory, and use. Will report on other Ad-Hoc reporting and data calls regarding the Capital Planning & Investment Control (CPIC) processes. Submits deliverables each year, each to be delivered to the Unit Chief by the 16th of each month for review and approval. Submits four IDC reports each year to be provided at the end of the month of the following quarter to the Unit Chief for review and approval. Contributes to Portfolio briefings each year on the status of the mobile application review program and recently updated applications. Facilitates the quarterly collection and review of updates and executive level talking points from the Agency's subject matter experts on technology risks from the Federal Government, Department of Justice, Enterprise, Director, other FBI divisions and branches, and the OCIO to inform executives for decision making purposes and programmatic oversight. Delivers key strategic planning documentation including the Office of Management and Budget (OMB) Form 300. Creates and executes project plans, communication plans, and refined communications products for overall technology governance. Manages administrative and logistical duties for multi-division working groups where OCIO leads and supports throughout the enterprise and reports back to senior leadership. Establishes and maintains relationships with working level stakeholders within and outside of the OCIO, to include external partners, such as the DOJ and the Intelligence Community. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
    $61k-85k yearly est. 16d ago
  • Business Analyst

    Stratacuity

    Quality assurance analyst job in Charleston, WV

    Business Analyst Work Hours: 9:00 AM - 5:00 PM (Standard Business Hours) Rate: Maximum $40/hr The Business Analyst will provide support for the WV PATH initiative, focusing on T&M enhancements. This role requires strong analytical skills, experience in healthcare programs (including SNAP and Medicaid), and the ability to manage multiple priorities while ensuring timely and high-quality deliverables. Key Responsibilities: * Solicit, review, analyze, and document functional and non-functional business requirements. * Develop and maintain comprehensive requirement documentation. * Deliver results efficiently, ensuring quality and customer value; report outcomes to clients and stakeholders. * Engage with clients and internal teams to manage risks and resolve issues promptly. * Ensure deployments are completed on time and meet contractual requirements. * Monitor operational services to maintain quality and compliance with KPIs and SLAs. * Prioritize competing demands based on resources and client commitments. * Support decision-making and act quickly to sustain project progress. Required Qualifications: * Bachelor's degree or equivalent experience. * 3+ years experience in: * Gathering, analyzing, and writing business requirements (functional and non-functional). * Leading requirements gathering and validation processes. * Healthcare industry, specifically Health and Human Services programs (SNAP and Medicaid). * 1+ year experience in: * Managing project controls (issues, risks, scope, schedules). * Maintaining visibility on day-to-day activities and engaging executive stakeholders. * Experience with SDLC. * Experience with government RFP responses and SOW activities. * Strong stakeholder management and alignment skills. Preferred Qualifications: * Advanced experience in requirements analysis and documentation within healthcare programs (SNAP and Medicaid). Ideal Candidate Profile: * Healthcare-specific background with experience in Health and Human Services programs. * Proven ability to manage project controls and maintain stakeholder engagement. * Familiarity with SDLC and government contracting processes. Top 3 Required Skills: * Business requirements analysis and documentation (3+ years). * Leading requirements gathering and validation (3+ years). * Healthcare industry experience, including SNAP and Medicaid (3+ years). Team Structure: * 1 Project Manager * 4-5 Developers * 1 Release Manager * 1-2 Business Analysts Interview Process: * Rounds: 2 * Format: Phone interviews * Technical Depth: Minimal EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Remote: Yes Location: Charleston, WV, US Job Type: Date Posted: January 7, 2026 Pay Range: $40 - $40 per hour Similar Jobs * Business Analyst * Business Analyst * Business Analyst * Business Analyst * Business Systems Analyst
    $40-40 hourly 3d ago
  • Automation Engineer

    The Walt Disney Company 4.6company rating

    Quality assurance analyst job in Charleston, WV

    Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today. As Automation Engineer you will be responsible for maintenance and troubleshooting of electrical and electronic systems in the machinery spaces, entertainment equipment, bridge equipment and hotel areas. Level: 2.5 stripes Officer **Responsibilities :** + Responsible to properly complete the monthly maintenance routines for equipment under their control, and to report all completed work on the AMOS system. + All electronics systems relating to the operation, control, monitoring safety and surveillance of the mechanical, electrical, hydraulic, pneumatic and thermal equipment contained within the main machinery spaces + Responsible for ship's communication systems, bridge navigation equipment. + Telephone exchange + Security alarm systems + CCTV Systems + Fire Protection Systems + Maintenance (AMOS Monthly routines and unscheduled call outs) of mechanical, electrical, electronic equipment in Entertainment areas, including partnering with the Entertainment Technical team for support and equipment familiarization. + Performs Emergency duties as specified in the ships Assembly Plan + Uphold the general safety management responsibilities in areas and operations under their control. **Basic Qualifications :** + Electro-technical Officer Certificate of Competency + 2+ years' shipboard experience as senior Electro-technical Officer on cruise vessels + Excellent communication skills, including fluent written and spoken English + Enthusiasm about guiding other team members + Flexibility and a cool head in dynamic, ever-evolving environments **Additional Information :** This is a **SHIPBOARD** role. Applicants must: + Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel + Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion + Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan + Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control + Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices + Be willing to be appreciative of working and living in a multi-cultural environment + Be comfortable living in a confined space with strict rules and regulations + Adhere to a structured lifestyle, personally and professionally Your Responsibilities: + Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) + Complete a pre-employment medical + Obtain a criminal background check + Bring approved work shoes ** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination. \#DCLMTO **Job ID:** 1324414BR **Location:** United States **Job Posting Company:** "Disney Cruise Line" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $83k-112k yearly est. 29d ago
  • Mortgage Business Analyst

    Solomonedwards 4.5company rating

    Quality assurance analyst job in Charleston, WV

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Mortgage Business Analyst for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will provide support in managing a broad variety of departmental operations including special projects, strategic planning processes and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. As the Mortgage Business Analyst, you will develop interim automated solutions to assist various departments, create exception reporting, and automate routines in addition to various other department-related activities. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets. - Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations. - Assist business units with developing interim business tools to facilitate an increased level of efficiency. - Support the Operations team with data analysis and problem-solving. - Draft policies and procedures for the different department roles and responsibilities. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Bachelor's degree in business administration or related field required. - Financial Services and, if possible, mortgage industry experience preferred. Skills and Job-Specific Competencies: - Highly proficient in Excel, Word, and PowerPoint. - Must possess superior analytical skills. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141861 ### Place of Work On-site ### Requisition ID 141861 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • SAP Software Engineer - Data Conversions, Data Quality, and Reporting

    Cardinal Health 4.4company rating

    Quality assurance analyst job in Charleston, WV

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP. + Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions. + Develop and maintain technical specifications, data mapping documents, and transformation rules. + Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems. + Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP. + Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration. + Define and monitor data quality metrics and key performance indicators (KPIs). + Work with business data stewards to correct data quality issues and promote data governance policies and standards. + Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori. + Translate business needs into technical specifications for reports and ad-hoc queries. + Optimize report performance and data extraction processes for efficiency. + Provide support and training to end-users on reporting tools to enable data-driven decision-making **_Qualifications_** + Bachelor's Degree in related field preferred or equivalent work experience preferred + Proven experience in SAP Data Conversions, migrations and ETL processes. + Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud + Strong knowledge of SQL, data modelling and database concepts + Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes). + Excellent analytical, problem solving and communication skills + Ability to work both independently and collaboratively with cross-functional teams **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 60d+ ago
  • PT Quality Assurance Associate

    Ahold Delhaize

    Quality assurance analyst job in Fairmont, WV

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
    $45k-66k yearly est. 60d+ ago
  • Lab Quality Assurance Coordinator

    Mhnetwork

    Quality assurance analyst job in Huntington, WV

    Cabell Huntington Hospital is seeking a full-time Lab Quality Assurance Coordinator. · Functions as a member of the Cabell Huntington Hospital (CHH) Laboratory Services Team. Plays a central role in the quality assurance, performance improvement program, and the training of laboratory personnel. · Manages the QA/PI program for the purposes of monitoring and evaluating the quality and appropriateness of patient care services provided by CHH. Helps develop annual performance improvement initiatives and action plans. Submits an annual assessment of the QA/PI program to the Medical Director and Laboratory Manager. · Evaluates the quality of services and adequacy of equipment, personnel, and working accommodations through on-site inspections and/or review of reports in various areas of the laboratory department. Writes and presents summaries, reports, charts, and graphic representations on topics concerning laboratory services and quality assurance. Analyzes current and historical data for trends. · Plans and conducts studies on technical and administrative problems involving personnel, organizational structure, new technology, program deficiencies, reporting systems, etc.; recommends changes based on findings. · Interprets agency policies and directives, prepares guidelines governing laboratory operations, and advises supervisors on preparation, maintenance, review, and revision of procedure manuals. Plans for and implements laboratory improvement programs. Writes Standard Operating Procedures (SOP) and instructions relevant to a comprehensive QA/PI program. · Determines training objectives and develops curriculum and materials to accomplish objectives. Creates original materials for quality control training. Uses expertise to select those techniques that represent the most current and effective laboratory processes. · Assists with the establishment professional standards that comply with accreditation requirements and regulatory procedures including Joint Commission, CAP, AABB, OSHA, CLSI, and CLIA. Develops criteria consistent with accreditation requirements. Independently determines requirements for specialized laboratory techniques and establishes effective criteria. Ensures criteria represent acceptable standards of quality and can be measured, controlled, collected, evaluated, etc. in an efficient manner. Directly communicates with regulatory agencies including CAP, AABB, CLIA, & JC. Standardizes Quality Assurance & Performance Improvement activities throughout the Medical Center and Ironton campus. · Assures compliance with proficiency testing programs. Plans, implements, and coordinates acceptable proficiency testing programs in all areas of laboratory medicine. Advises the Medical Director, Laboratory Manager, Supervisors on annual survey selection and coordinates the ordering of surveys with procuring authority. Reviews, evaluates, and monitors the proficiency testing programs to ensure the adequacy of test methods, equipment, process, and competency of personnel performing proficiency testing. Ensures investigation of all failed survey results or results with an identified CAP code and documentation of corrective actions throughout all of CHH, including Point-of-Care Testing sites and outreach facilities. · Oversees a comprehensive training and competency assessment program for all laboratory medicine personnel; identifies training needs, arranges for/personally conducts in-service training in Current Good Manufacturing Practices, evaluates the effectiveness of training programs and recommends improvements to the program as appropriate. · Maintains current professional advances through formal education and professional training and networking. Ensures the adequacy of the scientific knowledge applied in the performance of required tests. Recommends the addition or deletion of new tests to the laboratory's service. Evaluates new techniques or practices and determines the feasibility of implementing at CHH Laboratory or at outreach facilities. · Establishes and maintains liaison with other Federal and state agencies, accrediting organizations, academic institutions, and commercial and private laboratory facilities to keep abreast of new developments, obtain services, and develop and coordinate mutually beneficial projects. · Develops instructions for converting from manual to automated testing systems. Obtains the necessary approval to implement new techniques or practices at CHH Laboratory or at outreach facilities. Prepares professional implementation plans, including test and evaluation of the techniques in meeting stated objectives. Standardizes Standard Operating Procedures (SOP's) throughout CHH and outreach facilities. · Utilizes the cloud-based software suite for maintenance and upkeep of document control, inspection readiness module and compliance/continuing education requirements. · Recognizes and defines testing problems and evaluates methods for solution. Evaluates guides or implements possible alternative approaches to standard methods. Ensures the quality of laboratory services and adequacy of equipment, personnel, and working accommodations through on-site inspections and/or review of reports. Assess laboratory needs and explore sources and methods of obtaining necessary resources. Ensures compliance with quality control and proficiency testing programs, safety standards, accreditation requirements, and agency policies. Plans for and implements laboratory improvement programs. Participates as an essential inspection team member for peer review of outside laboratories. · Establishes record keeping systems to assure the accuracy and validity of test results. Facilitates preparation of medical documentation that meets professional standards and accreditation agency requirements. Plans, implements, coordinates, and reviews record keeping methods and programs. · Protects patient confidentiality by following the Hospital's Ethics-Confidentiality and Privileged Information Act (HIPAA). · Follows established CHH and laboratory guidelines for personal phone use. · Participates in training students and new employees following the guidelines of the laboratory. · Recognizes and performs duties which need to be performed although not directly assigned; regularly helps others. · Completes assigned duties in a timely manner, allowing time to assist with other members and/or other assigned or non-assigned duties. · Takes advantage of opportunities presented in gaining knowledge that foster development or acceptance of new ideas and concepts. · Performs other duties as assigned. · Strong communication skills, customer service oriented. BLS certification is required and must be maintained during employment. · The position requires a professional knowledge of medical technology applicable to a wide range of duties in one or more specialty areas or functions, and a high level of skill in applying this knowledge in solving very complex problems involving diverse aspects of clinical laboratory practice; modifying or adapting established methods and procedures or making significant departures from previous approaches to solve similar problems; revising standard methods to improve or extend test systems; and evaluating, modifying, or adapting new methods to meet the requirements of particular testing situations. · Knowledge of regulatory, licensing, and accrediting agency requirements, and statutes governing clinical laboratory operations sufficient to use in planning, implementing, or monitoring laboratory programs/ services (e.g., determining needs, assuring compliance with standards). · Knowledge to coordinate the laboratory wide CAP proficiency testing program and perform referencing for CAP survey programs. · Knowledge of management, administrative, and coordinative skill sufficient to effectively provide advisory, review, inspection, education and training, and problem-solving services (e.g., troubleshooter, specialist, and coordinator) in the areas of quality control, quality assurance and process improvement projects and programs. · Knowledge and skill in making qualitative evaluations of laboratory services, developing/revising guidelines, and standards for use by operating personnel, and incorporating new technology in laboratory programs. Ability to establish laboratory wide protocols for new testing methods, new reference ranges, and new validation techniques. · Knowledge of mathematics and statistics as related to laboratory medicine practices including quality assurance and systems and process analysis. · Knowledge of the types of surveillance needed to monitor variables that affect the quality of services, and skill in evaluating and interpreting results of quality control procedures, quality assurance data collection, and implementing corrective action where indicated. · Knowledge of current instrumentation used in clinical laboratories and skill in the operation, calibration, maintenance, and troubleshooting of equipment used. · Practical knowledge of computer operations to ensure proper control of patient specimens and standard software programs used to collect, collate, analyze, and present data. · Knowledge of the chain-of-command as it applies to this specific position, and judgment and skill to determine the proper point within that chain of command to initially address various issues related to quality assurance. · The incumbent must have an outstanding knowledge of the Laboratory Safety Program and must demonstrate continual compliance with the program.
    $43k-64k yearly est. 4h ago
  • Business Analyst

    Burke & Herbert Bank & Trust 4.4company rating

    Quality assurance analyst job in Moorefield, WV

    Summary/Objective The Business Analyst plays a critical role in analyzing and optimizing business processes, systems, and operations. Collaborating with others, the analyst will identify areas for improvement to enhance efficiency and effectiveness. This role includes designing, documenting, and optimizing workflows, operational reports, and operational dashboards that align with organizational goals. The Business Analyst ensures processes are streamlined and that workflows are clear, efficient, and documented, supporting data-driven decision-making. In addition, the analyst will assist with new operational software applications. A key part of this role is to ensure that workflows, operational reports, and operational dashboards meet business needs and are aligned with company objectives. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work with stakeholders to capture, map, and document current business processes and identify areas that require improvement or new process design. Continuously analyze workflows, identify inefficiencies, and propose actionable recommendations to streamline operations, reduce costs, and enhance productivity. Design, document, and optimize workflows based on stakeholder needs, operational goals, and system requirements. Ensure workflows are easy to understand, structured for efficiency, and aligned with best practices. Monitor existing workflows to ensure they are functioning as intended and meet operational standards. Regularly review and update workflows to align with industry best practices and regulatory requirements. Proactively seek opportunities for workflow enhancements and recommend adjustments for greater efficiency and effectiveness. Maintain and document all workflow changes, ensuring accuracy and completeness. Generate reports to evaluate workflow effectiveness, identify bottlenecks, and track key performance indicators. Analyze data from business systems to identify trends, issues, and opportunities that inform decision-making and drive improvements. Manage the configuration and setup of new operational software applications, ensuring they align with business needs and technical requirements. Collaborate with stakeholders to gather detailed requirements and customize the software to meet business objectives. Proactively seek opportunities for operational software enhancements and recommend adjustments for greater efficiency and effectiveness. Provide training to stakeholders to ensure smooth adoption of new workflows and processes. Offer ongoing support to ensure workflows are functioning as expected and troubleshoot any issues that arise. Develop and deliver operational reports and dashboards to support business decisions. Stay updated with company policies and regulations that impact workflows, reports, and dashboards. Write, update, and maintain policies and procedures related to workflows on platforms like SharePoint. Offer constructive feedback to the Director of Business Support and Delivery on potential risks, challenges, and areas for improvement. Proactively suggest control improvements and optimizations to drive operational efficiency. Other Duties Comply with all policies and procedures as applicable, including the Bank's BSA/AML policy. Assist with audits, regulatory reviews, and examinations by gathering relevant documentation requested by auditors or regulatory bodies. Perform additional tasks, projects, and responsibilities as directed by the Director of Business Support & Delivery. Skills/Abilities High degree of ethics and integrity in dealing with sensitive business data and processes. Strong understanding of best practices for process mapping and workflow design best practices. Ability to analyze data, identify trends, and provide actionable insights for business decisions. Ability to identify and resolve inefficiencies within systems and processes through practical, data-driven solutions. Excellent verbal and written communication skills to interact with stakeholders, document requirements, and present findings. Skilled in working with business stakeholders across all levels to gather requirements, align project goals, and implement solutions. Strong attention to detail in capturing business requirements and ensuring solutions meet those needs accurately. Comfortable with data analysis tools, project management software, and business analysis methodologies. Ability to work occasional overtime during peak periods Ability to work in a fast-paced environment with evolving priorities and competing deadlines. Strong organizational skills with the ability to prioritize and manage multiple tasks efficiently. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and filing cabinets. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Travel is required for this position. Education and Experience Required Qualifications: Bachelor's degree in management information system, computer science, or a related field (or equivalent related experience). Proficiency in Microsoft Office Suite and experience with data analysis tools (e.g. Python, Power BI) and workflow writing software (e.g., Enterprise Workflow). Desired Qualifications: 2-3 years of experience in business analysis, process improvement, or a similar role. Proven experience in a banking environment, with knowledge of banking processes, systems, and regulations. Hands-on experience with process mapping, business analysis, and workflow optimization Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $57k-71k yearly est. Auto-Apply 60d+ ago
  • Engineer Mission Assurance Level 3/4

    Northrop Grumman 4.7company rating

    Quality assurance analyst job in Keyser, WV

    At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. The Mission Assurance/Quality Engineer will provide leadership to our Missile Products team at our Rocket Center, WV location. This position acts as a quality liaison for Operations, Program Management, customer, government agencies and various other functions. **This position will be on-site at our Rocket Center, WV location. No remote work opportunities on this role.** **Specific responsibilities include the following:** - Generate quality reports such as First Pass Yield, First Article Inspection, Cost of Quality, etc. - Analyze data and drive process improvements - Receive and/or develop inspection plans based upon statistical methods - Review data and statistical analysis to assess process capability to meet required standards and specifications - Use Lean tools such as risk assessment, 8D, DFMEA and/or PFMEA - Build good working relationship with suppliers, conducting periodic supplier audits to make sure that they are working according to plan - Validate and coordinate product readiness for use or delivery, including FAAT qualifications of new suppliers - Provide and support failure analysis processes for program hardware - Perform independent risk assessments on Mission Assurance issues and communicate issues and findings Put your skills to the test by pushing the boundaries of what's possible. From global defense to sustainment and modernization to deterring and defeating any adversary, your experience and ability will make it a reality. Our programs are built on equal parts of curiosity and collaboration. Our combined effort means our customers can connect and defend millions of people around the world. With Northrop Grumman, you'll have the opportunity to be an essential part of projects that will define your career, now and in the future. \#NGSkills **Basic Qualifications:** **Level 3:** A bachelors degree with 5 years of experience or a masters degree with 3 years of experience, strong reference of a STEM Degree from an accredited college or university. **Level 4:** A bachelors degree with 8 years of experience or a masters degree with 6 years of experience, strong reference of a STEM Degree from an accredited college or university. - Must be a US citizen and have the ability to obtain a DOD Secret Security Clearance **Preferred Qualifications:** - Lean Six Sigma training and certification - Proficiency in Microsoft Office Products (Excel, Word, PowerPoint, etc.) - Able to use custom manufacturing software (i.e. Solumina) to maintain quality records, traceability, etc. - Able to work on multiple tasks in a dynamic environment Primary Level Salary Range: $98,400.00 - $147,600.00 Secondary Level Salary Range: $122,800.00 - $184,200.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $122.8k-184.2k yearly 42d ago
  • Test - Do Not Apply

    Maximus 4.3company rating

    Quality assurance analyst job in Charleston, WV

    Description & Requirements System test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results. - Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives. - Create and maintain any additional ad hoc analytics requests. - Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools. - Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels. - Assist Human Resources in carrying out various human resources programs and procedures. Minimum Requirements - Bachelor's degree with 3+ years of experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 65,000.00
    $48k-91k yearly est. Easy Apply 6d ago
  • CUAS Test Engineer

    Parsons Commercial Technology Group Inc.

    Quality assurance analyst job in West Virginia

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented C-UAS Test Engineer to join our team! In this role you get to design, conduct, analyze and report on Counter-Unmanned Aircraft Systems performance test and evaluation. * Must have a minimum of a SECRET clearance, or the ability to obtain one. What You'll Be Doing: * Design test plans to evaluate various C-UAS technologies to include radio frequency devices, electro-optical/infrared cameras, user interfaces, networks, and software integrations. * Support the development of front-end and back-end software. * Work in a fast pace environment supporting traditional and Agile project. * Develop concepts to test and verify systems specifications and provide a strong written narrative to support technical analysis. * Draft test documentation for testing and evaluation * Conducts general test support to include test set-up and tear-down. * Safely fly/operate small drones. * Execute tests on a wide range of technologies at multiple locations across the U.S. * Support the development of key metrics to support the programs solution development team. * Responsible for target placement, target configuration, and target operator instructions and guidance * Brief executive leaders on findings and recommendations * Write and provide test reports to multiple levels of leadership throughout the government. What Required Skills You'll Bring: * Bachelor's degree in computer science, Cyber Security, Mathematics/Statistics, or Engineering with 2-4 years of experience is required OR more than 4 years of experience conducting data analytics on a daily basis * Experience with Python, JavaScript, and Linux * Experience with test design and reporting * Excellent verbal and written communication skills * Knowledge of test methods and methodologies * Ability to work collaboratively to solve problems within a cross-functional team. * Knowledge of systems engineering processes * Experience effectively and professionally communicating technical and program related information to multiple stakeholders and adherence to established communications plans. * Candidate must be able to manage multiple tasks with competing priorities in dynamic, politically sensitive environments ensuring customer expectations are managed. What Desired Skills You'll Bring: * Basic mechanical understanding; experience working with tools. * Experience with Radio Frequency (RF) transmission, detection, and deterrence equipment and techniques desired. * Experience with UAS operation & capabilities; and command, control, and guidance systems desired. * Experience testing Counter-Unmanned Aircraft Systems. * The position requires daily interface with customers at numerous levels. Candidate must possess and use a high degree of tact and interpersonal communication skills in daily interactions with team members, clients, vendors, and end-users. * Experience flying both rotary and fixed wing Group 1-2 UAS Security Clearance Requirement: A security clearance is not required to apply; however, the selected candidate must be able to obtain a Secret clearance which requires U.S. citizenship, prior to the start date. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $72,900.00 - $127,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
    $72.9k-127.6k yearly Auto-Apply 2d ago
  • Quality Assurance Specialist

    Burke & Herbert Bank & Trust 4.4company rating

    Quality assurance analyst job in Moorefield, WV

    Summary/Objective The Quality Assurance Specialist plays a pivotal role in ensuring the integrity of systems data points, maintenance changes, transactions, and documentation within the organization. This position is responsible for conducting quality assurance reviews to ensure compliance with operational policy, procedures, and legal requirements. The Quality Assurance Specialist also handles the processing of legal documents received by the bank, ensuring timely responses and proper coordination across departments. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Support the Business Assurance Manager in executing the operational plans set forth by the Director of Business Support and Delivery, ensuring alignment with organizational goals. Collaborate with the Business Assurance Manager to track, analyze, and report key performance metrics critical to the department's effectiveness and alignment with organizational objectives. Perform detailed reviews of system data points, input information, maintenance changes, documentation, and transactions in accordance with established Quality Assurance Procedures. Ensure compliance with internal policies and external regulations. Track identified issues from quality assurance reviews and follow up until resolutions are achieved. Ensure that corrective actions are properly implemented and documented. Assist in identifying trends or recurring issues within the quality assurance process to support continuous improvement efforts and mitigate potential risks. Maintain up-to-date knowledge of the company's operational policies, procedures, controls, processes, and regulatory requirements that impact the Quality Assurance Review process. Receive, review, and process legal documents such as summons, subpoenas, levies, garnishments, and similar requests. Ensure a timely response in compliance with all deadlines. Act as the point of contact for attorneys and external agencies, clarifying the scope of legal requests to ensure proper and timely provision of requested information. Collaborate with various departments (e.g., legal and operations) to compile the necessary records and documents required to respond to legal document requests, ensuring compliance with due dates. Work with other departments to ensure quality assurance reviews verify that policies, procedures, controls, and regulations are being adhered to throughout the organization. Other Duties Comply with all policies and procedures as applicable, including the Bank's BSA/AML policy. Assist with audits, regulatory reviews, and examinations by gathering relevant documentation requested by auditors or regulatory bodies. Perform additional tasks and responsibilities as directed by the Business Assurance Manager or Director of Business Support & Delivery. Skills/Abilities Ability to maintain confidentiality and act with professionalism in all aspects of work. Strong capacity for scrutinizing complex information and identifying discrepancies or issues. Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively. Ability to manage multiple tasks, prioritize effectively, and work independently to meet deadlines. Ability to work collaboratively across departments and with external parties to achieve shared goals. Demonstrated ability to pivot and adapt to evolving project priorities or changing requirements. Strong ability to follow up on outstanding items to ensure that issues are resolved in a timely manner. Ability to work occasional overtime during peak periods Ability to prioritize tasks Teamwork-oriented with excellent problem-solving skills Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and filing cabinets. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Limited travel may be required for this position. Education and Experience Required Qualifications: Associate or bachelor's degree in business administration, finance, or a related field or equivalent related experience (e.g., quality assurance, auditor, or similar role). Desired Qualifications: Knowledge of regulatory compliance, legal processes, and financial institutions is a plus. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $52k-67k yearly est. Auto-Apply 60d+ ago

Learn more about quality assurance analyst jobs

Do you work as a quality assurance analyst?

What are the top employers for quality assurance analyst in WV?

Educational Testing Service

ASM Research, An Accenture Federal Services Company

Top 5 Quality Assurance Analyst companies in WV

  1. CarringtonRES

  2. Educational Testing Service

  3. PSI Services

  4. Oracle

  5. ASM Research, An Accenture Federal Services Company

Job type you want
Full Time
Part Time
Internship
Temporary

All quality assurance analyst jobs

Jobs in West Virginia