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Quality assurance associate work from home jobs

- 421 jobs
  • Content Quality Specialist - Remote

    Outlier Ai 4.2company rating

    Remote job

    Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. We are looking for native English speakers to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses. Commitment to accuracy and ability to assess technical aspects of model outputs. Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. We welcome applicants from all backgrounds and celebrate diversity in our workforce.
    $15 hourly 11h ago
  • QA Analyst

    Healthcare Fraud Shield

    Remote job

    Review and analyze system specifications Collaborate with Business Unit and Developers to develop effective strategies and test plans Execute test cases and analyze results Create logs to document testing phases and defects Documenting how features work. Report bugs and errors to development teams Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Reviewing and analyzing system specifications Executing test scripts and reviewing results Reporting and documenting technical issues Provide end-user application support (end user support requires access to customer data which includes protected health information) provide Customer Service support as needed via phone and/or email Proactively assume responsibilities for technical tickets that come in via phone or email from our customers. Documents technical tickets in the Customer Relationship Management (CRM) software from start to finish including updates and final resolution. Assess the technical issues and determine whether the issue can be resolved directly or whether the issue must be escalated. Assess and communicate to internal and external stakeholders the issue, the breadth of impact of the issue, and expected resolution, if or when known, via internal ticketing. Assume full responsibility for the issue and its resolution, even if escalated and triaged, until issues is fully resolved. Follow customer service procedures for all operations including, but not limited to, user account management functions Understands and complies with all company Privacy and Security standards Light data entry Other duties as assigned Qualifications Proven experience as a QA tester or similar role Ability to document and troubleshoot errors Excellent communication skills both verbally and written Attention to detail Analytical mind and problem-solving aptitude Customer service minded and detail oriented Excellent troubleshooting and problem solving skills Ability to communicate instructions in a clear and concise manner Comfortable multitasking in fast paced environment Able to work independently as well as part of a dynamic team Preferred Skills: 3+ years of Technical Support experience Strong communication and listening skills Strong analytical skills Knowledge of health care, insurance, medical terminology, CPT, HCPCS, DRG, Revenue, ICD-9, ICD-10 preferred Knowledge of databases and Microsoft SQL Management Studio or equivalent Strong computer skills Detail oriented WCAG Compliance Testing a plus Experience: QA testing: 1 year (Required) Benefits · Medical, Dental & Vision insurance · 401(k) retirement savings with employer match vesting immediately · Vacation and sick paid time off · 7 paid holidays & 2 floating holidays · Paid maternity/paternity leave · Disability & Life insurance · Flexible Spending Account (FSA) · Employee Assistance Program (EAP) · Free on-site fitness center · Professional and career development initiatives · Remote work eligible REMOTE WORK REQUIREMENTS · Must have high speed Internet (satellite is not allowed for this role) with a minimum speed of 25mbs download and 5mbs upload. Healthcare Fraud Shield is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
    $60k-77k yearly est. 3d ago
  • Clinical QA Specialist II

    Loyal 4.7company rating

    Remote job

    Loyal is a clinical-stage veterinary medicine company developing drugs intended to extend the lifespan and healthspan of dogs. Our mission is to help dogs live longer, healthier lives. We've already achieved significant milestones on our path to earning FDA approval for the first lifespan extension drug for any species. We have three products in our pipeline and are on track for FDA conditional approval within the next year. Loyal is a well-funded startup in growth mode. Our team includes scientists, veterinarians, engineers, operators, and creatives. This role will play a key role in supporting our growth strategies. About the role The Clinical Quality Specialist will own data quality generated in Loyal's pre-clinical and clinical studies. They are responsible for implementing quality assurance and quality control processes to ensure studies are conducted and data are generated, documented, and reported in compliance with applicable protocols, GLP, GCP, and regulatory requirements. The Clinical Quality Specialist will participate in quality initiatives, collaborating with cross functional teams (e.g. biostatistics, clinical operations and regulatory affairs). Because Loyal's clinical studies are long and complex, the Clinical Quality Specialist will be responsible for assisting in building and implementing systems that maximize integrity of data throughout years long studies and prepare the data for the most efficient turn around to analysis and final study report (FSR) writing at study conclusion. The role will support primarily, but not exclusively, clinical operations and biostatistics teams to ensure that our clinical trials maximize retention of as much of the hard-earned data as possible. You will be reporting to our Director of Clinical Quality. Your daily work will include: Participate in a rigorous quality control program for Loyal's clinical team and, where appropriate, collaborating with operational quality to integrate processes within the company quality system. Site visits to clinical trial sites (vet clinics) with clinical research associates (CRAs) to ensure procedural quality at the data collection source Assist in maintaining and organizing quality management system (QMS) documentation, including SOPs, CAPAs, and training records. Provide/support GCP guidance on questions arising from day to day clinical trial activities. Support clinical teams with quality-related questions, document requests, and system access. Identifying discrepancies and inconsistencies in data collection and, if necessary, providing remediation or training to the clinical operations team. Working closely with CRAs to standardize data collection methods and quality processes from site initiation through study close out. Utilize guidance documents and standards to interpret for guidance, ensuring quality and compliance to regulations. Support preparation for internal and external audits, including vendor and site audits. Help track and follow up on audit findings, deviations, and corrective/preventive actions (CAPAs). Assist in development of risk based, efficient audit plans at the study and site level. Partner with clinical team for risk identification, management, and mitigation activities. Oversight of deviation root cause analysis and CAPA development for pre-clinical and clinical studies. Participate in document control and review processes to ensure version control and compliance with GCP standards. Operating within electronic data capture systems and study drug inventory management systems (such as IWRS) to navigate large numbers of study subjects and ensure consistency and management of data across study sites. Performing user acceptance testing of electronic data capture builds specific for each clinical study. Own inspection readiness programs pertaining to pre-clinical and clinical studies Implementation of quality plans. Help develop and distribute training materials related to GCP, SOPs, and quality systems. Maintain quality metrics dashboards and assist with reporting to management. Stay informed about changes in regulations and quality best practices in clinical research. About you: Bachelor's degree or equivalent experience required, preferably in animal science, biology, veterinary, or related life sciences. Equivalent experience can be a veterinary technician, veterinary clinical assistant, veterinary coordinator or the like. 3+ years experience in GCP animal health studies (non human health studies), clinical development or operations, or QA. Excellent communication, presentation, and interpersonal skills. Exceptional organizational and follow-up skills, as well as attention to detail. Able to travel up to 40% regionally and nationally. Working knowledge of regulations, standards, and guidances for Good Laboratory Practice and (Veterinary) Good Clinical Practice. Proficiency in electronic data capture systems and study drug inventory management systems. Ability to analyze complex problems and develop multiple solutions within regulatory guidance. Salary range: $75,000 - $95,000 Loyal benefits: Full-coverage health insurance - medical, dental and vision - for you and your dependents $1,000 home office equipment stipend $1,200/year learning budget for books, courses, etc. $250/month wellness budget for gym, cleaners, spa, food, etc. All 3-day weekends are turned into 4-day weekends 🎉 Unlimited vacation and paid holidays Paw-ternity leave - adopt a dog and get a day off with your new family member 🐶 Competitive salary Company equity options grant for new hires Loyal is founded and led by a first-gen female CEO and is proud to be an equal opportunity employer. We do not discriminate against applicants based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Our values Lean into moonshots We don't settle for incremental change. We have the bravery to take risks and shoot for the impact we want to have. Opportunity is at the intersection We lean into combining disciplines, expertises, and perspectives not normally adjacent. We design our organization to facilitate cross-pollination and cross-collaboration. We reject silos. Expertise without ego Titles do not determine who has a voice. We work on hard technical problems and have a ton of fun while at it. Learning by doing Our path is novel and many things we are doing have never been done before. We lean into MVPs and are open to unexpected outcomes. Lead with context We value leading with context. We equip people with the context and background necessary to make their own decisions and act in the best interest of Loyal. We empower teams to succeed. Empathy and respect for all life Our patients are not just numbers. Our work is intentional, thoughtful, and guided by respect for life. We take our responsibility to pets and pet parents seriously.
    $75k-95k yearly Auto-Apply 22d ago
  • Lead QA Auditor

    Si Solutions 4.0company rating

    Remote job

    The Lead Auditor will play a critical role in ensuring the adequate implementation of the Structural Integrity Associates quality assurance program. The individual in this position will be expected to provide quality engineering support, perform surveillances, and lead and support internal and supplier quality assurance audits. As such, the individual should be able to qualify as a lead auditor under the Structural Integrity Associates quality assurance program within the first six months of hiring on with the company. The position will also involve the performance of contract review and approval, review to support project closeout, and support of the corrective action program. Primary Responsibilities: Plan and conduct comprehensive NQA-1 audits of nuclear processes to verify compliance with regulations, standards, and implementing procedures Perform surveillances to monitor compliance with quality assurance standards Follow-up on audit findings to ensure effective implementation of corrective actions Liaise with organizational stakeholders to manage the corrective action process Contribute to the development and improvement of quality program and procedures Maintain certification as Lead Auditor in accordance with NQA-1 Review project packages against requirements in support of contract review and project closeout Review calibration records to support project activities Update approved suppliers list, performing annual and triennial updates, as applicable, to maintain associated supplier information Knowledge, Skills, and Abilities: Extensive experience with 10 CFR 50, Appendix B and NQA-1 Experience with the implementation of 10 CFR Part 21 is desired Knowledge of commercial grade dedication Familiarity with quality assurance program development, maintenance, and implementation is desired Experience in an operating quality assurance organization is highly desired Skilled in leading NIAC or NUPIC audits is highly desired Experience with customer audits is desired Knowledge in the performance of quality control inspections is desired Problem solving, critical thinking, self-starter, with effective written and verbal communication Minimum Qualifications: Bachelor's degree and five years of nuclear experience, or Associate's degree and seven years of nuclear experience. At least five years of experience in leading nuclear quality assurance audits is desired. Work Environment: The position can be performed remotely, with at least 25% travel to perform audits and support customer audits as needed If remote, the individual must be able to follow the remote work policies Pay Range: The expected salary range for this role in North Carolina is $117,000 - $125,000 annually. Exact pay will be commensurate with experience. Export Control Notice: Certain positions at SIA may require access to information and technology which is subject to Export Administration Regulations 15 CFR 730-774, including those of the US Department of Energy (DOE) in 10 CFR 810 and Nuclear Regulatory Commission (NRC) 10 CFR Part 110. Hiring decisions for such positions must comply with these regulations and may result in SIA limiting its consideration of foreign nationals who are citizens of countries that are not on the DOE's Generally Authorized Destinations List: *************************************************************************************************** About Us: SIA is an engineering consulting firm serving various industries including Nuclear Power, Energy Services, Pipeline Integrity, and Critical Infrastructure. Join a team of internationally recognized experts in a culture based on knowledge, excellence, and respect for one another. Our employees are members of a distinct community of internationally respected professionals committed to quality, engineering innovation and a shared goal of building a safer world. Why Work at SIA? SIA offers a competitive salary and performance-based bonus program. Our retirement benefits include a Traditional 401k, Roth 401k, and an employer match. To help employees maintain a work-life balance, SIA also offers various paid time off including vacation, floating holidays, sick time, and parental leave. Our employees also enjoy a comprehensive benefits program that includes the following: Medical, dental, and vision insurance Life Insurance and AD&D Short-term and long-term disability Health Savings Account with employer contribution Flexible Spending Account for health care and dependent care ID theft protection and credit monitoring Structural Integrity Associates, Inc. is an equal opportunity employer. ***************** SIA does not welcome third-party recruiters, employment agencies, headhunters, etc. Please do not reach out to SIA employees requesting a call, sit down, meeting, or email response.
    $117k-125k yearly Auto-Apply 60d+ ago
  • Medicare Compliance & QA Associate

    Spark Advisors

    Remote job

    Over 20 million American seniors rely on independent Medicare brokers to navigate the healthcare system. These brokers provide support during critical life transitions - but have long lacked world-class insurance technology and services to support their own growth. Spark was founded in 2020 to close this gap. We are a technology company innovating how the best brokers acquire, enroll, and serve their clients. With our industry-leading CRM, AI workflows, and client services, brokers can finally build the business of their dreams - and help more Americans find quality healthcare. With over 8,000 brokers serving 225,000 beneficiaries, Spark is the fastest-growing Medicare brokerage in the country. We're now looking for new builders and operators to accelerate our impact. Our talent-dense team combines experience from top technology and healthcare companies like Square, Ramp, Yext, Oscar, Cedar, and Galileo. Backed by top-tier investors, including Primary Ventures and Viewpoint Ventures, we're united by a mission to build technology that solves societal needs. Well-being is a big part of our work - and it applies to our employees too. We offer generous benefits like flexible work locations, sabbaticals for tenured employees, annual company retreats, and monthly socials to keep our team connected and performing at their best. We're proud that last year, we were named one of Inc. Magazine's Best Workplaces of 2025. Join us if you're excited to redefine an industry and shape what the next era of insurance should look like. Summary Spark is hiring an Associate, Medicare Compliance & Quality Assurance responsible for supporting the organization's compliance operations by managing case intake, tracking case progress, facilitating communication between carriers and agents, and assisting with agent coaching. This role plays a critical part in ensuring timely resolution of compliance matters, maintaining accurate documentation, and promoting adherence to regulatory and internal standards. The position will report to the Medicare Compliance & Quality Assurance Supervisor and partner closely across our Platform, Contracting, Finance, and Sales teams to maintain the highest standards of compliance across our agent network. What You'll Do Compliance Case Management & Quality Assurance (80%) Manage the complete lifecycle of compliance cases, including intake, investigation, communication, resolution, and formal closure. Maintain accurate case records in the case management system and ensure timely documentation of notes, evidence, and required follow-up actions. Act as the primary liaison with agents, agencies, internal teams, and carriers to ensure clear and timely communication throughout the case process. Monitor case progress, send reminders, and escalate issues as needed to prevent delays and mitigate compliance risks. Ensure all necessary information is provided to carriers and verify that all steps are completed before closing cases to support audit readiness. Agent Coaching & Support (10%) Provide targeted coaching and guidance to agents on compliance requirements, documentation standards, and best practices based on identified risks or performance gaps. Educate agents on policies, procedures, and necessary corrective actions aligned with case findings. Identify recurring compliance issues and escalate trends to leadership for broader coaching or training initiatives. Assist agents and agencies with carrier compliance audits and provide preparation support. Support agents in navigating carrier portals through self-service guides and direct assistance. Maintain records of coaching participation, track completion metrics, and flag gaps requiring follow-up. Operational Support (10%) Maintain organized, accurate, and audit-ready records for all compliance interactions and case activities. Assist with preparing reports, summaries, dashboards, or data extracts related to compliance cases, agent performance, and key compliance indicators. Collaborate with the compliance team on special projects, process improvements, and the development or refinement of new workflows. Support additional compliance-related requests assigned by leadership, ensuring flexibility and responsiveness to priorities. Remain agile and adaptable in the continually evolving Medicare regulatory landscape, adjusting processes and support practices as standards change. What We're Looking For Required Experience & Skills Strong organizational skills with the ability to manage multiple tasks and cases accurately and efficiently. Clear and professional written and verbal communication skills for working with agents, carriers, and internal teams. Ability to quickly learn Medicare and compliance concepts and explain them to agents in simple, actionable terms. High attention to detail for documentation, case notes, and recordkeeping. Basic analytical skills to review data, identify simple trends, and support compliance monitoring. Ability to follow structured workflows, processes, and guidelines consistently. Strong judgment, professionalism, and discretion when handling sensitive or confidential information. Nice-to-Have Skills & Experience Prior exposure to Medicare, health insurance, regulatory compliance, customer support, or operations. Familiarity with quality assurance reviews, call evaluations, or enrollment processes (telephonic or field-based). Basic understanding of CMS guidelines, marketing rules, enrollment processes, CTM/complaint handling, or compliance markers such as rapid disenrollments. Experience supporting audits, assessments, or improvement projects through coursework, internships, or previous roles. Comfort learning new systems, dashboards, workflows, or performance metrics. Experience contributing to process improvements, documentation updates, or workflow development. Technical & Process Skills Comfortable using tools such as Excel, Airtable, CRM systems, or case management platforms (training provided). Ability to maintain accurate notes, records, and case information with strong attention to detail. Basic analytical abilities to assist with data reviews and quality assurance activities. Ability to learn new technology, systems, and compliance tools quickly. Personal Attributes Solution-oriented mindset with a strong interest in problem-solving and supporting agents through compliance challenges. Eager to learn and stay current as Medicare regulations and compliance requirements evolve. Clear communicator who can break down information simply and effectively. Collaborative and team-focused, with the ability to partner across Compliance, Sales, Platform, and other internal teams. Adaptable and flexible in a fast-paced, continually changing environment. Demonstrates strong ethics, integrity, and respect for confidentiality. Compensation Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below . We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. Base Salary$60,000-$70,000 USD Why you should join our team By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer: Equity compensation Health care, including dental and vision through our PEO Sequoia Flexible work location; co-working available 401k Paid Time Off Monthly Remote Work Stipend (help cover costs of home-office needs) Paid Parental Leave Up to 14 weeks for birthing parents Up to 8 weeks for non-birth parents 11 paid holidays 2 week sabbatical at 5 years of employment Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi Compliance Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit ***************** Furthermore, for security and compliance requirements, we're unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S. At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
    $60k-70k yearly Auto-Apply 10d ago
  • QA Specialist II, SQM

    KBI Biopharma Inc. 4.4company rating

    Remote job

    At KBI Biopharma, we are advancing science and accelerating breakthroughs. As a global leader in biopharmaceutical development and manufacturing, we empower life science companies to bring new medicines and vaccines to the world faster. Explore your potential at KBI, where innovation meets impact. Position Summary: Assures that suppliers and raw materials are suitable for their intended use in clinical and commercial manufacturing. Responsible for compliance with regulations, procedures, and systems that govern the supplier approval, material qualification programs, along with ongoing supplier/material compliance. Supports client audits and regulatory inspections as needed. Support vendor complaint generation and resolution, along with evaluation and internal processing of vendor changes Responsibilities: Contribute and adhere to Supplier Quality Management systems and compliance activities. Participate in Improvement initiatives, within the SQM functional area. Under moderate supervision, complete multiple assigned functions in the SQM Compliance Area: Assist Supplier Quality Management to ensure Suppliers, Materials/Services are suitable for their intended use by conducting routine evaluations (desk/remote/onsite/for-cause audits, annual assessments, etc.). Auditor certification required (ex. ASQ or equivalent) Assist with Quality Agreement assessments and revisions through supplier communications, to ensure documents are current and compliant. Work with internal department personnel (ex. MSAT, QA/QCRM, Manufacturing, AFS, PD, etc.) to onboard new suppliers and materials. Assist with client project material qualification plans through review of the listed materials, alignment with ETQ material profiles, participation in project meetings, review and upload of material qualification data in EtQ, approval of material profiles, and periodic review of material profiles associated with assigned projects. Support and process supplier complaints (SCNs) and Vendor Change Notifications (VCNs). Support SQM related Deviations, CAPAs, and Change Controls as appropriate. Requirements: BS/BA +3 or >5 years relevant experience or combination of education and experience within a QA or cGMP environment in biopharmaceuticals or equivalent, including previous pharmaceutical supplier quality experience. Auditor certification or demonstrated supplier/internal auditing experience. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from staff, colleagues, managers, and clients. Ability to read, analyze, and author complex documentation. Ability to travel domestically and internationally, where needed, for supplier audits. Ability to travel ~10-15% for onsite supplier audits and site-to-site meetings where applicable. Salary Range: $74,000 - $102,300 Salary range provided per current averages and expectations. The salary and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. KBI has a robust total rewards strategy which includes an annual bonus structure for all employees, medical, dental, and vision coverage, paid PTO and holidays, 401K matching with 100% vesting in 60 days and employee recognition programs. About KBI: KBI Biopharma, Inc., a JSR Life Sciences company, is a global contract development and manufacturing organization (CDMO) providing fully integrated and accelerated drug development and biologics manufacturing services to life science companies. KBI supports its 500+ customers in advancing more than 160 drug candidates from preclinical and clinical stages to market, including the manufacture of ten commercial products. Recognized for quality manufacturing, KBI delivers robust process development and cGMP manufacturing services across its six global locations in the USA and Europe. For more information, visit ********************* KBI is a proud EEO/AA employer dedicated to building a diverse and inclusive workforce. We believe that innovation thrives in an environment where all voices are heard and valued. That's why we actively seek individuals from all backgrounds - regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability, or veteran status - and strongly encourage all qualified candidates to apply and bring their unique perspectives to our team. KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary. I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.
    $74k-102.3k yearly Auto-Apply 60d+ ago
  • Quality Assurance Review Specialist I

    Verisma Systems Inc. 3.9company rating

    Remote job

    The Quality Assurance (QA) Review Specialist - performs review functions to ensure that disclosures of PHI and PI are accurate and complete and comply with client protocols, state and federal privacy laws and regulations and/or with policies and procedures regarding HIPAA, PHI and PI. This position may be performed remotely. Duties & Responsibilities: * Reviews authorizations and requests for records to ensure that all pertinent information is contained on these forms and the dates are valid and relevant to the release process. * Verifies that the attached medical records correlate to the authorization and request and documentation encompasses that patient only. * Follows all Quality Assurance policies, procedures and job aids. * Proactively communicates with Manager or Supervisor regarding further clarification and when additional work is needed. * Actively participates with QA Team Meeting discussions. * Sends notifications to requestor when applicable * Communicates with company personnel in a professional and friendly manner * Communicates with Release of Information Specialists and Client Site Managers on issues pertaining to quality review. * Attends and completes on time, all required training sessions provided by Verisma * Meets accuracy standards and performance indicators established by the Company * Performs other appropriate duties as assigned to meet the needs of the department and the Company * Consistently live by and promote Verisma Core Values Minimum Qualifications: * Must be detail oriented * HS Diploma or equivalent, additional education in Health Information is preferred * RHIT certification, CHDA certification or the ability to take and pass the course is preferred * Knowledge and ability to use components of Microsoft Office Suite to complete tasks and possess the ability to learn new software applications * 2 years' experience in a professional office environment or healthcare setting, preferred with medical terminology knowledge * Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred * Must be able to communicate clearly and concisely to relay information to other departments * Must be able to work independently
    $59k-86k yearly est. 1d ago
  • Quality Assurance Assistant (Remote)

    New York Psychotherapy and Counseling Center 4.4company rating

    Remote job

    Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC: We Pay Down Your Student Loans! Medical, Dental, and Vision Insurance is Paid for by NYPCC 100% Paid Time Off and Company Paid Holidays 403B Retirement Plan with Match! Amazing Workplace Culture NYPCC Health and Wellness Events Job Description The Quality Assurance Assistant provides support to the QA Manager and QA team members by generating and distributing reports and finding areas that can benefit from improvement, to assist in maintaining agency compliance. Responsibilities: Provide Administrative Support to the QA team Project management support Generate and maintain accurate data using spreadsheets Follow up with staff regarding QA issues and track outstanding issues Organize agendas, generating meeting minutes, and maintaining order within the team shared folders Take meeting minutes. Accurately plan, organize and prioritize tasks given by the QA team Perform other duties as assigned by the QA team Qualifications Currently pursuing a bachelor's in social work, psychology, business or other related healthcare field or already have a degree is required MUST be on Eastern Standard Time Zone Meticulous attention to detail and superior organizational skills Ability to work collaboratively in a team-oriented environment Excellent verbal and written communication skills required Exceptional time-management skills required Exceptional customer service and interpersonal skills Good presentation skills required Must be extremely flexible, capable of meeting deadlines and managing multiple priorities Must be proficient in Microsoft Office applications such as Excel and SharePoint Demonstrated commitment to NYPCC's mission and safeguarding principles to ensure client and staff wellbeing Additional Information All your information will be kept confidential according to EEO guidelines. Please Note: Salary: $50,000 - $60,000/year Compensation will commensurate with experience and qualifications.
    $50k-60k yearly 57d ago
  • Service Delivery Quality Assurance Specialist-2

    South State Bank

    Remote job

    The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVE: The Service Delivery Quality Assurance Team (QA Team) conducts monitoring of all interactions with requests serviced by the various teams in the Support areas through The Source. The QA Team will Support Tickets for Loan Operations, Deposit Operations, VIP, IT, Card Services, etc. Quality monitoring is completed to measure the exceptional customer service standards set forth by the Bank and to ensure expectations are met and any coaching opportunities are identified and addressed. The Quality Assurance Specialist provides a consistent and accurate measurement of quality while producing a cycle of continuous feedback resulting in improvements. They ensure that the team members comply with the rules and regulations of SouthState contributing to improve efficiencies and cost controls through the evaluation of efficient and effective work processes. ESSENTIAL FUNCTIONS Responsible for ensuring that both external and internal customers receive the highest level of service by performing the following: * Completes Monthly Quality Assurance Assessments to ensure quality standards are met. * Completes all reporting within the assigned deadline. * Handles the complaint portal on a monthly rotation to research and assign to the appropriate individual for coaching opportunities, callbacks to the customer. Ensuring the complaint has been resolved, documented, and closed in a timely manner. * Communicates any tips, suggestions or guidance based on identified trends on a regular basis. * Provides monthly reporting to capture successes and opportunities to keep the managers abreast of the trends. Including recommendations and possible resolutions. * Ensures the security of customer information and minimizing bank losses by monitoring the customer authentication procedures used by our agents. * Monitors activity in an unbiased, professional manner that is always in the best interest of the department, the customer, and SouthState. * Elevates incidents needing immediate attention to the management team and provides continuous feedback to managers. * Consistently maintains a professional, courteous, and pleasant tone regardless of the circumstances and through all communications. * Possesses strong working knowledge of all products, services, systems, processes, and procedures as it relates to Customer Care Center operations. * Takes an active part with the management team in designing the ticket monitoring formats and ongoing quality standards. * Offers suggestions and develops procedures that may assist with increasing efficiency within the Support teams. * Provides support by performing additional duties and tasks as needed or assigned. * Promotes a harmonious work environment through a team approach. * Reports any trends or other issues as they arise. COMPETENCIIES * Strong knowledge of banking policies and procedures. * Consistently maintains a professional, courteous, and pleasant tone regardless of the circumstances. * Strong multi-tasking and problem-solving skills to handle and respond to inquiries timely. The duties and responsibilities listed above may be revised at any time within the sole discretion of SouthState without advance notice to or the consent of the employee. Accepts other duties as assigned. Must be available to travel when necessary. SouthState reserves the exclusive right to transfer an employee, without their consent or advance notice, from their current position to any other position within the same branch or a different branch. Qualifications, Education, and Certification Requirements: * Education: High School diploma required, College or Associate Degree preferred. * Experience: Strong knowledge of banking operations procedures but not limited to navigating banking systems and interpreting team members and customer needs. * Strong computer skills and ability to navigate systems for quick resolution. * Certifications/Specific Knowledge: Must have strong knowledge of customer care techniques and processes including verbal, listening, and problem-solving skills. Must have outgoing and upbeat personality. Excellent writing skills. Knowledge of computer navigation, troubleshooting and keyboarding skills, including the ability to navigate between multiple systems. Ability to work with confidential information, both internally and externally, in a professional manner. Ability to have flexible hours when necessary. Interpersonal skills to create a positive and effective work environment, motivating, and interacting with people. TRAINING REQUIREMENTS/CLASSES * Annual Regulatory Compliance Training * Successful completion of all assigned training. PHYSICAL DEMANDS/WORK ENVIRONMENT: * Must be able to effectively access and interpret information on computer screens, documents, reports, and identify customers. * This position requires a large amount of time in front of a computer. * SouthState reserves the right to modify its Remote Work Standards and Eligibility requirements at any time. * SouthState reserves the right to suspend Remote Work privileges at any time. Equal Opportunity Employer, including disabled/veterans.
    $43k-72k yearly est. 2d ago
  • Quality Assurance Specialist

    Housing Works 4.3company rating

    Remote job

    Compensation Range: $65,000 - $70,000 yearly commensurate with experience Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Overview: The Quality Assurance Specialist (QAS) supports a comprehensive quality assurance program for Housing Works' Behavioral Health programming to ensure operating regulations for services are in compliance with state agencies, funders, and providing quality clinical care, primarily through comprehensive chart reviews. In this regard, the QAS ensures that programs, services, and facilities meet minimum acceptable standards, as defined in statutes and regulations, and that appropriate managerial oversight of programs and services exist to reasonably assure efficient and effective delivery of intended programs and services to the public. The QAS may also work as a liaison to state agencies Technical Assistance Support to attain and maintain established standards, as well as efficient and effective management practices. This is a 100% remote position. Candidates must have an active behavioral health license in NY State (LCSW, LMSW, LCAT, LMHC). Eligible to obtain up to 18 free Social Work CEs per year through internal training offerings Responsibilities: Primary: Complete monthly chart reviews of behavioral health programs; amount each month may vary based on program enrollment and program needs. Ensure regulatory adherence to pre-admission and admission procedures, criteria set forth for continued stay, and required discharge procedures. Review and audit admission assessments. Review and audit in accordance with clinical quality indicators, such as provided diagnosis basis in current DSM, assessment of level of care, and other appropriate care/admission indicators. Ensure appropriate protocol for outpatient care is documented in accordance with state agency and Housing Works' guidelines. Audit completion and timely submission of clinical documentation within client's chart to follow state and/or internal agency regulatory standards. Provide clinical assessment based on chart review on program practices/implementation of admission/treatment/discharge processes and training requirements. Provide technical assistance to behavioral health programs to support improvement of program performance with compliance, including conducting in-service trainings to behavioral health team members. Complete standardized review of behavioral health staff's compliance efficiency to utilize in assessing ongoing compliance of providers. Participate in agency and behavioral health departmental meetings that may be held on a weekly, bi-weekly, and/or monthly basis. This may include interdisciplinary and/or cross-departmental meetings. Identify challenges and shortcomings within clinical documentation that may influence corrective action steps geared towards improved adherence towards regulatory standards. Auditing data entry and generating reports as requested. Audit processes and report risk and/or billing issues in a timely manner. Secondary: Perform other duties and special projects as requested by supervisor. Participate in advocacy efforts and direct action to end the twin crises of homelessness and AIDS. Engage in monthly in-service training and other external trainings that are relevant to supporting or enhancing behavioral health program compliance. Minimum Requirements Master's Degree in the behavioral health from an accredited university (MSW, MA Psychology, MA in Mental health counseling, MA in art therapy) Must be a Licensed Qualified Health Professional (LCSW, LMSW, LCAT, LMHC) Experience with diagnosis/treatment in an OASAS and/or OMH licensed program. Demonstrated experience in collaborative projects involving multiple project partners, possessing strong written and verbal communication skills, organizational skills, and demonstrated experience with working as a member of a team. Ability to present information in a one-on-one and small group situation. Proficient in Microsoft Office programs, particularly Excel and Word. The equivalent of two (2) years' experience in planning and coordinating quality assurance initiatives [preferred]. Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at **************************** Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit ******************** Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU
    $65k-70k yearly Easy Apply 29d ago
  • Data & Quality Assurance Project Coordinator (Remote, contract)

    Infuse 3.8company rating

    Remote job

    OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals-every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are looking for a detail-oriented and organized Data & Quality Assurance Project Coordinator to support the planning, execution, and completion of key projects. This role combines project coordination with quality control - ensuring that data, reports, and processes meet the highest standards of accuracy and consistency. Proficiency in Power BI, strong data management skills, and a focus on continuous improvement are essential for success in this fast-paced environment. Key Responsibilities Support end-to-end project management tasks, ensuring timely and high-quality delivery. Use Power BI to analyze, visualize, and validate data for actionable insights. Implement and maintain QA checks on data, reports, and project deliverables to ensure accuracy and reliability. Maintain thorough project documentation and perform data validation and quality audits. Collaborate with cross-functional teams to identify process gaps and drive improvements. Support decision-making by preparing detailed, accurate, and visually clear reports. What We're Looking For Proficiency in Power BI and Microsoft Office (especially Excel). Strong attention to detail, organizational, analytical, and quality assurance skills. Experience with data entry, validation, and dataset management. Familiarity with QA methodologies or data testing processes is a plus. A basic understanding of database systems and validation processes. Proficiency in Ukrainian and/or Russian languages. If you thrive on ensuring both project success and data integrity, and you value precision as much as progress, we'd love to hear from you! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
    $46k-72k yearly est. Auto-Apply 4d ago
  • Automated QA Testing - Malvern, PA

    AHU Technologies Inc.

    Remote job

    Job Description Responsibilities Leads in the testing and documentation of business systems and user needs. Defines criteria for testing, participates in test scenario planning, and implements testing tools to ensure proper test execution. Assists in the quality assurance and implementation of systems and software. Reviews all system changes prior to elevation and customize validation suite based on coded system changes. Responsible for the ongoing validation of the systems, ensuring that all software changes have successfully been deployed and elevated prior to exposure to the client and crew. Qualifications Proven ability to work within agreed upon timelines with attention to detail. Ability to deal with ambiguity and rapid change. Strong interpersonal, negotiating and influencing skills. Excellent verbal and written communication skills. Demonstrated ability to effectively manage multiple priorities simultaneously. Ability to work both independently and in a team environment. Strong analytical, organizational, and problem-solving skills. Ability to identify and interpret design workflows and processes. Excellent documentation skills. Ability to deal effectively and professionally with people at various levels. Experience with software testing automation tools (i.e. Cypress, Playwright) This is a remote position.
    $70k-95k yearly est. 13d ago
  • (German) Associate QA Tester / Language Development Support (Remote)

    Naughty Dog 4.0company rating

    Remote job

    US Voluntary Demographic Question Voluntary Self-Identification Our vision at PlayStation is to bring out the best in our global team members by creating a sense of belonging, being a place where they can grow, and ensuring everyone feels valued, heard, and supported so we can push the boundaries of play. That vision begins our candidates, and we are working to better understand the diversity of our candidate population. This data will also be aggregated and sent to the government for reporting purposes. Please know that the completion of this form is entirely voluntary. Your personally identifiable information (name, address, etc) will not be considered in the hiring process or thereafter. Any information that you choose to provide will be recorded and maintained in a confidential file for XX time. Protected Veteran You are a "protected veteran" under United States law if any of the following apply to you: * Disabled Veteran: a veteran of the U.S. military who is entitled to compensation (or who would be entitled to compensation if not for the receipt of military retired pay) under the administration of the Secretary of Veterans Affairs and/or a person who was discharged or released from active duty because of a service-connected disability. * Recently Separated Veteran: a veteran who has discharged or released from active duty in the U.S. military within the last three years. * Armed Forces Service Medal Veteran: a veteran who, while serving on active duty in the U.S. military, participated in a U.S. military operation for which an Armed Forces Service Medal was awarded pursuant to Executive Order 12985. Disability Under U.S. law, you are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and will not be seen by selecting officials or anyone else involved in making personnel decisions, nor will it be shared with our accommodations team . Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. Gender* Select... Gender Identity* Select... What are your personal pronouns? * Select... Sexual Orientation* Select... Are you Hispanic/Latinx?* Select... Please identify your race/ethnicity* Select... Are you a protected veteran? * Select... Do you have a disability? * Select...
    $18k-31k yearly est. Auto-Apply 53d ago
  • QA Tester For Free To Play Casual Mobile Game

    Funkitron

    Remote job

    About Funkitron: Funkitron is a leading mobile game development company, focused on creating fun and engaging casual gaming experiences. With a dedicated team based in the Boston area, we pride ourselves on innovation and quality, aiming to deliver games that not only entertain players but also achieve success in the competitive mobile gaming market. Job Description: We are currently seeking a detail-oriented QA Tester to join our dynamic team. As a QA Tester at Funkitron, you will play a crucial role in ensuring the quality and performance of our mobile games. You will be responsible for identifying bugs, improving gameplay experience, and ensuring that our products meet the highest quality standards. Requirements Responsibilities: Execute test cases and document results to ensure game quality. Identify, report, and help track bugs and technical issues. Verify game functionality, usability, and compatibility across multiple platforms. Collaborate with developers and designers to resolve issues and improve game quality. Participate in playtesting and provide feedback on game mechanics and user experience. Continuous learning about the game industry and keeping abreast of best testing practices. Qualifications: Experience in QA testing, preferably in mobile game development. Strong understanding of QA methodologies and processes. Excellent attention to detail and analytical skills. Ability to communicate clearly and effectively with team members. Strong passion for gaming and understanding of mobile gaming trends. Familiarity with bug tracking tools (e.g., JIRA, Bugzilla) is a plus. Team player with the ability to work independently. Benefits What We Offer: A creative, collaborative work environment at the forefront of mobile game innovation. Opportunities for professional growth and development into production positions. The chance to work on exciting projects with a talented team. Remote work from home.
    $67k-92k yearly est. Auto-Apply 60d+ ago
  • Sr. Coordinator, Quality Assurance

    Cardinal Health 4.4company rating

    Remote job

    Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Responsibilities: Leads the team by evaluating calls and assess application usage based on a standard set of criteria, providing constructive feedback and recognition to ensure high performance and continuous improvement. Accurately score interactions to gauge employee's quality performance based on organizational and departmental policies and requirements. Monitor and evaluate team performance ensuring adherence to company quality standards, and compliance with industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. Analyze and provide weekly & monthly trend analysis to leadership. Provide support to leadership by participating in and hosting internal/external client calibration sessions. Engage in and lead projects to promote quality enhancements and/or broaden services for the team. Shows an understanding of the requirements and is capable of conducting gap assessments based on those requirements. Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures. Collaborates across various functions, interprets requirements, and educates and influences others regarding those requirements. Identifies training needs or potential disciplinary actions which will be reported to leadership. Demonstrates ability to build strong customer relationships and deliver customer-centric solutions. Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement. Develops strategic alliances and cooperates with stakeholders to achieve mutual goals. Demonstrates resourcefulness by adeptly securing and efficiently deploying resources. Analyzes complex and high-quality, sometimes contradictory, information to solve problems effectively. Holds oneself and others accountable for meeting commitments and objectives. Exhibits situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations. Creates and implements diverse communication strategies that clearly address the specific requirements of various target audiences. Demonstrates knowledge of quality systems and methodologies. Demonstrates an understanding of the relevant regulations, standards, and operating procedures. Demonstrates ability to perform investigations / root cause analysis and develop corrective actions. Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements. Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving. Works cross-functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements. Qualifications: Call monitoring/audit experience preferred. Case audit experience preferred. HS Diploma, GED or technical certification in related field or equivalent experience, preferred. Adverse Event reporting experience strongly preferred. Strong customer service/quality background experience. Excellent verbal and written communication skills Strong prioritization and leadership skills. High regard for superior quality of service. Ability to prioritize and manage multiple responsibilities. Experience handling tasks where attention to detail is critical to success. 3+ years' experience in related field, preferred. What is expected of you and others at this level: Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments. In-depth knowledge in technical or specialty area Applies advanced skills to resolve complex problems independently. May modify process to resolve situations. Works independently within established procedures; may receive general guidance on new assignments. May provide general guidance or technical assistance to less experienced team members. TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated hourly range: $17.75 per hour - $25.60 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 01/06/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $17.8-25.6 hourly Auto-Apply 25d ago
  • Sr Supplier QA Ops Coordinator - AEROSPACE Manufacturing / REMOTE / West Region OR Puerto Rico

    The Team and Product

    Remote job

    The future is what you make it. Are you ready to make a difference, work on most impactful projects influencing our business and be at heart of transformation to create a world class supply chain? In Supplier Quality Engineering (SQE) we're finding innovative, collaborative ways to improve delivery and quality of our suppliers, creating vital link between our supply chain, internal factories and our customers. Come be a part of team of future shapers that: Proactively reviews suppliers, assesses operational gaps to identify risks and takes systematic actions to develop a world class supplier. Is globally responsible for all supplier development and quality improvement and sustainment. Works directly with sourcing, business, engineering and our customers on strategies to improve product quality and delivery. Implementing big ideas and continuous improvement projects delivering an impact across the business. Are leaders creating a performance culture with our suppliers through coaching and technical engagement. Are you ready to make the future with us? As Sr. Supplier Quality Assurance Operations Coordinator, your role is critical to ensuring Honeywell's Supplier Quality Engineering (SQA) team is focused on the right priorities each day to enable uninterrupted product deliveries from suppliers to Honeywell sites and customers. This position requires exceptional communication, organizational and project management skills along with a foundation in quality or manufacturing. You will coordinate quality assurance activities, balance multiple priorities, track progress and help the team respond quickly to dynamic business needs. You will work closely with SQAs, sourcing, suppliers, and Honeywell sites to align daily work and drive issue resolution that protects on time delivery. This role is remote in regards to a Honeywell site, however moderate travel 25-50% of the time (estimated) to customer sites in one of the following region is required: Phoenix, AZ San Jose, CA Los Angeles, CA Dallas, TX Seattle, WA Denver, CO KEY RESPONSIBILITIES Coordinate SQA team activities to align with business and site needs Monitor delivery risks, escalate or re-assign priorities to SQEs as required to prevent production delays Plan, schedule and track team activities, including FAIR reviews, audits and Source Inspections. Lead coordination meetings to review priorities, deadlines and shifting needs Maintain tools and trackers to keep status of activities and completion. Assist in balancing workload across SQA team to optimize efficiency and maintain focus on high-impact tasks. Support reporting and updates to management and impacted parties on workload and progress. Support continuous improvement efforts related to SQA organization processes, Quality Measures, Productivity, resource allocation. Travel to supplier sites and Honeywell facilities up to 25% to 50% of the time, based on business needs. YOU MUST HAVE Bachelor's degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics Minimum of 5 years' combined experience in Quality, Engineering, manufacturing and Project Management 2+ years of experience in Project Management, project coordination, scheduling or operations management. 2+ years of experience with operations including shop floor, logistics or scheduling US PERSON REQUIREMENT Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. WE VALUE PMP Certification Energetic team player that interfaces well at all levels of an organization. Excellent communicator who keeps teams and stakeholders aligned and informe Excellent organizational and communication skills Ability to manage multiple priorities, work under pressure, and adapt to changing business needs. Independent and accountable - takes ownership of assignments with minimal supervision. Analytical and detail-focused with problem-solving discipline. Continuous improvement mindset, always seeking better ways to work. Six Sigma Green Belt certification or Black Belt preferred. Proficient at Microsoft Office Suite applications and SAP. Understanding of FAIR, Source Inspection, APQP/PPAP processes The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $102,000 - $127,000. For Washington and most major metropolitan areas in New York & California, the annual base salary range is $117,000 - $146,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. ABOUT HONEYWELL Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: ******************************* BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: ******************************* The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: 12/3/2025
    $46k-69k yearly est. Auto-Apply 18h ago
  • Quality Assurance Tester - Cloud (Remote)

    Jobgether

    Remote job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Quality Assurance Tester - Cloud in the United States. The QA Tester will ensure the reliability, accuracy, and performance of cloud-hosted platforms used for large-scale data analysis and reporting. This role involves validating application functionality, testing data integrity, and identifying potential issues across dashboards and backend systems. You will collaborate closely with developers, analysts, and cloud engineers to execute thorough test plans, report defects, and ensure smooth production releases. The position requires attention to detail, strong analytical skills, and a proactive approach to quality assurance, contributing directly to operational efficiency, compliance, and user satisfaction. This is an excellent opportunity to work remotely in a dynamic environment focused on data-driven healthcare and public sector solutions. Accountabilities Develop and execute detailed test plans, test cases, and test scripts for cloud-hosted applications and dashboards. Perform functional, integration, regression, and data validation testing across front-end and back-end systems. Validate the accuracy and completeness of data in databases and reporting outputs. Log, track, and follow up on defects to ensure issues are resolved before production releases. Collaborate with developers and analysts to understand requirements, use cases, and expected outcomes. Support user acceptance testing (UAT) and prepare thorough documentation of testing cycles and results. Ensure sensitive data (e.g., PHI/PII) is handled securely in compliance with industry regulations. Requirements 3+ years of experience in QA/testing roles, preferably within data-driven platforms or reporting environments. Hands-on experience with manual and automated testing tools such as Selenium, Postman, JMeter, or equivalent. Familiarity with cloud environments (AWS, Azure, GCP) and web application testing. Strong SQL skills for querying and validating data at the database level. Experience testing RESTful APIs and performing data integration verification. Knowledge of SDLC, Agile/Scrum methodology, and defect tracking systems (e.g., Jira, Azure DevOps). Preferred: Experience testing healthcare or government systems (e.g., Medicaid, CHIP, MCO data). Familiarity with accessibility standards (Section 508, WCAG). Understanding of HIPAA and best practices for secure handling of PHI/PII. Benefits Competitive salary with performance-based incentives. Fully remote work within the United States. Medical, dental, and vision insurance with premium assistance. Paid time off (PTO) and recognized holidays. 401(k) retirement plan and health savings account options. Professional development opportunities including training and upskilling. Supportive, collaborative corporate culture promoting work-life balance. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process, designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team performs an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1
    $63k-86k yearly est. Auto-Apply 53d ago
  • Quality Assurance Specialist

    ABC Legal Services 4.1company rating

    Remote job

    ABC Legal Service is proud to be the national leader in service of process. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We are a team of over 400 with offices in Los Angeles, Phoenix, Oklahoma City, Brooklyn, Chicago, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Job Overview: As a Quality Assurance Specialist, you will ensure that ABC is working with the best process servers out there. Your role will focus on coaching, training, and providing feedback to make our process servers as successful as possible. Key Responsibilities: Provide support, training and education to process servers that are underperforming based on key metrics Create positive and engaging server experience for all underperforming process servers: Communicate directly with process servers providing coaching and meaningful feedback Field all questions from process servers and resolve blockers Ensure process servers understand expectations and the timeframe in which they need to adjust. Set clear expectations for underperforming servers Review assigned reports daily, reach out to disengaged servers to identify and resolve the reasons they are not attempting jobs timely. Hold Servers accountable to directly impact performance Track and communicate all blockers to the leadership team Work closely with the recruiting department when additional coverage is needed Qualifications: Experience training and/or coaching High school diploma or GED required Familiarity with Legal Processes is a plus Excellent written and verbal communication skills Experience and proficiency with Microsoft Office (Word, Excel) The ability to analyze processes and make recommendations for improvements We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Comprehensive Medical, Dental, and Vision coverage Competitive salary package 401(k) retirement plan with 5% matching Orca Card / Transit Stipend 10 paid holidays per year Referral program Work from home flexibility Pay Range: $15.00 to $17.00 per hour Schedule - Full-Time, Monday through Friday, 9am to 5pm PST
    $15-17 hourly Auto-Apply 60d+ ago
  • Billing Quality Control Coordinator - REMOTE (Northeast)

    Labcorp 4.5company rating

    Remote job

    At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives! Billing Quality Control Coordinator - REMOTE (Northeast) The Labcorp Specialty Support team has an exciting career opportunity for a Billing Quality Control Coordinator. The purpose of this position is to work with clients and divisional employees to resolve billing issues, to increase cash, and reduce bad debt. From findings, drive corrective action plans and monitor improvement. Responsibilities Acts to address clients with high bad debt or revenue write off experience by interfacing with sales and operations to create and implement action plans for improvement. Works with the client and/or Sales to address outstanding, past due client balances and obtain billing information for items moved to third parties. Coordinate and work with Corporate Billing on customer facing initiatives to communicate and assist with the adoption of technology and tools developed to improve the account performance with regards to defects. Provide billing training to phlebotomists, Sales, and clients to ensure correct billing and prompt payment. Training to include reviewing client billing invoices, obtaining appropriate 3rd party billing information, ABNs, RPI and Medical Necessity. Problem solving by being able to zero in on specific client issues from analysis of corporate reports and other quantitative data, when requested, and maintain conversational knowledge of all client issues. Establish and maintain productive relationships with employees, peers, and senior management, crossing departments, divisions and corporate lines to establish trust and confidence in the BQCC program to resolve issues. Participate in meetings with internal departments as needed (billing, sales, client services, branch, LCM, PSCs) to update and provide information regarding billing issues and activities. Act as liaison between billing and other departments. Strong communication, both oral and written is essential to communicate with others located throughout a wide geographic area where the primary mode of communication is conference calls and email. Establish effective follow up processes. Establish systems and process to manage, analyze and act on large volume of quantitative data. Ability to prioritize projects to optimize work time. Other duties as assigned by Supervisor. Qualifications: High School Diploma or equivalent required; Associate's degree or higher preferred. Minimum three + years previous work experience in medical billing, healthcare and/or insurance claims required Experience in teaching, support, and training in customer interaction situations strongly preferred. Familiarity with medical and insurance billing requirements and regulations strongly preferred. Prior experience in teaching, support, and training in customer interaction situations strongly preferred. Knowledge of LCBS, LCLS, Labcorp LINK, and other Labcorp software strongly preferred. Strong PC and systems skills (billing and laboratory systems) and working experience with major software applications for PCs (ex: Webex, Microsoft - OneNote, Teams, Excel, etc.) strongly preferred. Good organizational skills preferred. Excellent communication skills preferred. Detail oriented preferred. Self-motivated, and independent worker preferred. Application Window Closes: 10-27-25 Salary: $47,500-60K Shift: Monday-Friday; 7:00am- 3:30pm EST This position requires candidates to reside within the Northeast Division, which includes the states of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, New Jersey, New York, and Pennsylvania. Occasional travel (up to 10%) may be required for meetings, training, or collabration with other teams. We'll always give advance notice and support travel arrangements. All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $47.5k-60k yearly Auto-Apply 60d+ ago
  • Quality Assurance Coordinator

    Ohiohealth 4.3company rating

    Remote job

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: This position is responsible for ensuring the integrity and validity of the collection workflow for the PACT Team, the extended business offices and external vendors. This position performs quality assurance checks by auditing accounts, analyzing data, showing trends, and making process change/improvement recommendations. This position is responsible for on-going staff training as it relates to the function of the PACT Team and will coordinate and provide expertise to the Revenue Cycle Education Team as it relates to training materials, department specific tasks, etc. Responsibilities And Duties: 40% Completes paper and electronic quality assurance audits on accounts to ensure proper follow up workflow, including but not limited to appropriate follow-up, appropriate documentation, escalation process, exception reports, account notes, etc. Tabulates results for the monthly associate scorecards, analyzes results, shows trends and gives recommendations for process change/improvement. 25% Perform audits on external vendors to ensure appropriate and timely follow-up. Tabulates results, analyzes results, shows trends and gives recommendations for process change/improvement. 30% Provide on-going and new hire training on correct department policies, including but not limited to appropriate follow-up, QMS workflow, denial resolution, billing compliance and payer websites. Provide expertise regarding development of training materials to the Revenue Cycle Education Team. 5% Other duties as assigned. Minimum Qualifications: High School or GED (Required) Additional Job Description: Knowledge of Fair Debt Collection Practices Act, collection practices, medical billing, basic math, Microsoft Excel, and Microsoft Word. Requires analytical skills that can convert findings to process change/improvement. Two years of self-pay collection Experience along with data summarization and analysis in a medical office or hospital. Work Shift: Day Scheduled Weekly Hours : 40 Department Patient Contact Center Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.
    $44k-57k yearly est. Auto-Apply 2d ago

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