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Quality assurance clerk skills for your resume and career
15 quality assurance clerk skills for your resume and career
1. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Utilized custom-built inventory management system running on an AS/400 in data entry, production reporting, and accountability.
- Performed data entry into QAD database and updated documentation master list daily.
2. Package Reports
- Ensured the quality of handling all packages, completed damaged package reports, repaired damaged packages, and verified correct addresses.
- Compiled Damage Package Reports by writing reports on the findings and contents of all damaged packages.
3. Quality Standards
Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.
- Maintain Quality standards by utilizing Internal Contributions.
- Contribute to the Quality Assurance Coordinator team to ensure that Quality Standards and Standard Operating Procedures are adhered to.
4. ISO
- Represented Quality Assurance Manager during biannual ISO surveillance audits and triennial reassessment audit.
- Designed procedures in areas such as Auditing (ISO), also transcribed and maintain work instructions for all products.
5. Computer System
- Required knowledge of computer system and accuracy in order to maintain a frequently changing inventory.
- Scan documents into computer system for manufacturing company of medical devices.
6. FDA
The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.
- Attended FDA satellite meetings for medical manufacturing devices.
- Ensured record center and processes were compliant to FDA regulation 21 CFR, part 820.
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- Walk with USDA to insure Lock out and Tag outs before inspection.
- Recorded inspection data, wrote reports and notified supervisors of irregularities; ensured quality of outgoing product following USDA guidelines
8. Quality Issues
- Handled internal and external quality issues * Performed quality audits
- Provided assistance with regards to records or other quality issues within the department.
9. GMP
GMP stands for Good Manufacturing Practice. It is a system that ensures that all products like food, beverages, and medicinal drugs that are produced comply with the quality standards. It helps in minimizing the risks and hazards that cannot be eliminated after the testing of final products.
- Maintained a record of all the inspections work carried in the facility to ensure its compliance with GMP and SOP training.
- Help with GMP, FSQA, BRC, Animal Welfare Audits.
10. RF
- Maintain inventory balance between Red Prairie and Sap in an operated radio frequency (RF) gun
- Used RF Scanner to locate customer packages within the warehouse for delivery or pickup.
11. Product Quality
Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.
- Revised previous customer complaint database to tailor Product Quality Complaints.
- Evaluated product quality and reliability.
12. HACCP
- Plan, develop, organize, and verify corrective action completion and HACCP Records.
- Check HACCP and Quality Records.
13. Training Materials
- Maintain updated training materials and manuals for all departments on a daily basis.
- Check training materials, prepare work assignments, control records, datalogging, and track shipments.
14. Internal Audit
Internal audit is an evaluation process that ensures that a company's risk management, governing body, and other internal processes are running effectively. People who perform internal audits must be highly qualified, have experience, and knowledge to work accordingly with the international standards and the code of ethics.
- Participated in internal audits for all department activities with the supervisor.
- Managed and reviewed key production processes through internal auditing.
15. Customer Complaints
- Processed data for individual customer complaints regarding breathing devices.
- Maintained Hold Report, Sieve Analysis Report, Customer Complaints Report and various other reports as assigned.
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List of quality assurance clerk skills to add to your resume

The most important skills for a quality assurance clerk resume and required skills for a quality assurance clerk to have include:
- Data Entry
- Package Reports
- Quality Standards
- ISO
- Computer System
- FDA
- USDA
- Quality Issues
- GMP
- RF
- Product Quality
- HACCP
- Training Materials
- Internal Audit
- Customer Complaints
- Address Corrections
- Payroll
- Quality Checks
- Enhance Customer Service
- Corrective Action
- Inventory Control
- Repack
- Hazmat
- Management System
- Customer Phone Calls
- PowerPoint
- SPC
- Cycle Counts
- Test Results
- Customer Specifications
- Provide Clerical Support
- Telephone Calls
- Damage Reports
- Computer Programs
- Label Packages
- Office Equipment
- AS400
- Telephone Interviews
Updated January 8, 2025