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  • Mission/Quality Assurance Professional (Hybrid)

    Collins Aerospace 4.7company rating

    Remote quality assurance coordinator job

    Country: United States of America Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret Solipsys, Managed by Collins Aerospace We are seeking a Mission/Quality Assurance Professional to support the Product, Project and Operations teams at Solipsys Corporation in Fulton Maryland. Solipsys Corporation is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, we deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. This is a Hybrid role, relocation will not be provided. Onsite work will be required when performing classified work and you will work regularly both onsite and offsite. Selected candidate must live within a commutable distance to our Fulton, MD facility. What you will do: Collaborate with cross-functional teams to monitor quality systems that comply with customer, regulatory, and internal requirements. Conduct investigations into quality concerns, contributing to root cause analysis and robust corrective actions. Provide input to quality assurance plans and documentation. Participate in and support continuous improvement activities to increase quality, efficiency, and reduce costs. Perform process audits. Ensure the quality of deliverables to customers through software qualification testing and/or review of deliverables. Use data-driven approaches to identify trends and recommend improvements. Perform data preparation, analyses, and reporting. Qualifications you must have: A University Degree (or equivalent practical experience) in a STEM field and at least 5 years prior relevant experience, or An Advanced Degree in a related field The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Experience participating in root cause and corrective action investigations, including evaluation of the effectiveness of the corrective actions. Experience working with Microsoft Office. Excellent written and verbal communications skills. Ability to work both autonomously and in a group environment. Qualifications We Prefer: ASQ Certification preferred. At least 3 years of experience in a software or organizational process quality engineering role. A commitment to high standards and continuous improvement. CMMI Appraisal experience and ATM certification. Ability to lead cross-functional teams and manage projects effectively. Understanding of software and organizational quality principles, and continuous improvement tools (CORE/ACE/SixSigma, QCPC and RCCA). Ability to communicate at all levels of the organization including senior-level management. Experience in managing competing priorities while maintaining a professional approach. Active Secret-level Security Clearance preferred. What We Offer : Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. WE ARE REDEFINING AEROSPACE. *Please ensure the role type (defined below) is appropriate for your needs before applying to this role Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. . Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings. Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child and elder care services Teladoc Medical Experts, second opinion program And more! At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $80k-110k yearly est. 4d ago
  • Senior Quality Assurance Specialist

    Cipher Surgical 3.9company rating

    Quality assurance coordinator job in Chantilly, VA

    Cipher Surgical is a medical device company established in 2010, known for launching the OpClear platform used in laparoscopic procedures. The OpClear platform ensures continuous intra-abdominal vision for the surgical team, resulting in fewer surgical errors and shorter operating times. Utilizing automated CO2 flow and on-demand saline lens wash, the OpClear platform minimizes the need for scope removal during procedures and quickly clears larger visual obstructions such as blood or particles from energy plumes. This innovative solution enhances the surgical flow and overall efficiency throughout each procedure. Role Description This is a full-time on-site role for a Senior Quality Assurance Specialist, located in Chantilly, VA. The Senior Quality Assurance Specialist will be responsible for overseeing and managing quality assurance processes, ensuring compliance with industry standards and regulations. Day-to-day tasks include conducting quality audits, managing quality management systems, implementing Good Manufacturing Practices (GMP), and developing and maintaining quality control protocols. This role also involves collaborating with cross-functional teams to continually improve product quality and ensure excellence in manufacturing standards. Qualifications Quality Assurance, Quality Control, and Quality Management skills Experience with Good Manufacturing Practice (GMP) and Quality Auditing Strong analytical and problem-solving abilities Excellent communication and interpersonal skills Ability to work collaboratively with cross-functional teams Bachelor's degree in a related field or equivalent experience Experience in the medical device industry is a plus Knowledge of regulatory standards and compliance in the healthcare industry 5+ years of Medical Device experience. ISO 13485 Must be based in Chantilly, VA
    $79k-104k yearly est. 2d ago
  • Senior Quality Assurance Manager

    Trident Systems 4.5company rating

    Remote quality assurance coordinator job

    Senior Quality Assurance Manager Chantilly, Virginia (onsite) Operations Director Supervises Others: No At Trident Systems Space Electronic Systems (SES) division, we believe in the power of using strong engineering principles to drive innovation and solve complex problems. We foster a culture of rigorous engineering and continuous improvement, leveraging the full knowledge of our organization through collaborative product development processes that include design and peer reviews. We combine our expertise in space electronics with right-sized development processes to create innovative, high-performance space-based electronic systems that meet our customers' evolving needs. We are a mission partner supporting DoD, Intelligence Community, and Civil space customers. We develop complex, radiation effects mitigated, designs that balance competing requirements in modern space programs, delivering cutting-edge solutions that enable our customers to achieve more in space. Position Summary Trident currently seeks a Senior Quality Assurance Manager that will provide Flight Quality Excellence leadership and support to the Trident product portfolio as our business continues to grow and expand. Duties and Responsibilities Lead the implementation of standard company processes for assigned programs by developing and initiating mission assurance plans Lead investigations and share problem-solving techniques to determine Root Cause and Corrective Actions (RCCA) Structure a scheduled plan for mission assurance tasks and activities encompassing the course of a program lifecycle Track program performance and risk, and determine resources and actions needed to ensure mission assurance Identify and initiate tasks to increase the efficiency and effectiveness of program performance Participate and lead technical discussions regarding quality assurance and specialty engineering design aligned to mission risk objectives and goals Work concurrently with the Flight Programs, Supply Chain vendors, and Operations team members to ensure mission success. Take a hands-on approach in identifying potential improvements from key suppliers by working with supply stakeholders within the organization Ensure mission assurance engagement in pre-proposal and proposal phases Maintain the ability to support travel or off-site work, as needed. Required Qualifications BS/BA in Engineering, Business Administration or a related field or equivalent experience/education 12 years or more of related experience in engineering, operations, or a related field within a design or manufacturing environment. Experience working as a Flight / Mission Assurance Manager on a NASA and / or DoD program. Aerospace experience, in particular working on satellites, payloads, launch vehicles and / or other space flight hardware Experience in disciplines such as mission assurance, quality, program management, engineering and/or manufacturing. Experience with leading investigations and problem-solving techniques to determine Root Cause and Corrective Action (RCCA) Technical expertise in recent experience to help drive design, production/test readiness, and other needed reviews and audits with the ability to make risk-informed decisions. Interpersonal skills to foster advisor relationships with Operations, Engineering, Supply Chain, and Program teams, other program team leads, and on-site customers as required. Presentation skills to formally present information and communicate effectively with Program Management, Executive Leadership and Customers. Experience with reviewing technical reports to assure technical and contractual compliance. Personnel management experience (IPT leadership or direct-line management) Quality or Mission Assurance experience working all phases of a product life cycle. Familiarity with ISO 9001/AS9100 Quality Management Systems. Preferred Qualifications Familiar with the principles of Agile Management Familiar with TIPQA, Item Master systems, and Enterprise systems Familiar with Earned Value Management (EVM) Experience with scheduling and budgeting within the context of program management support. Benefits Hired applicants may be eligible for benefits including but not limited to: Health benefits Medical Dental Vision Basic life with AD&D Short term disability Long term disability Ancillary (Voluntary life with AD&D, accident, critical illness, hospital, and pet) Spending accounts (HSA, FSA, and DCFSA) Paid time off Holidays 401(k) (including company match) Tuition reimbursement Leaves (Parental, maternity, and military) Annual discretionary bonus (for eligible roles) Trident Systems reserves the right to change or assign other duties to this position. Trident Systems is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To request reasonable accommodation to participate in the job application or interview process, please contact [email protected]. Pay Transparency: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $99k-139k yearly est. 6d ago
  • Quality Assurance Specialist

    Orbis 4.6company rating

    Quality assurance coordinator job in Washington, DC

    Seeking a highly skilled Quality Assurance (QA) Specialist with a strong background in Information Technology to support mission-critical systems and ensure compliance with DoD and NMCI standards. The QA Specialist will play a pivotal role in verifying the accuracy, completeness, and compliance of deliverables, projects, and processes throughout the software/system lifecycle. This position requires extensive experience with NMCI business processes, as well as advanced proficiency in Microsoft Excel and Microsoft Project. Advanced user of Microsoft Excel (pivot tables, macros, data modeling, dashboarding). Proficient in Microsoft Project, preferably Project Net v6 or higher. Familiarity with NMCI-ACTR systems and processes is highly preferred. Lead QA efforts across IT system development, implementation, and sustainment projects, ensuring compliance with contract requirements, DoD standards, and NMCI policies. Analyze NMCI ACTR documentation to validate alignment with current NMCI provisioning rules, technical baselines, and operational directives. Develop and maintain QA plans, test procedures, checklists, traceability matrices, and risk mitigation strategies. Evaluate deliverables and work products for consistency, accuracy, and completeness; initiate corrective action when deviations are identified. Track project milestones, schedules, and QA checkpoints using Microsoft Project and Excel-based tools. Coordinate and support audits, reviews, and inspections related to quality assurance, including Configuration Control Boards (CCB), Technical Review Boards (TRB), and Acceptance Reviews. Provide expert-level support in data analysis, performance metric reporting, and documentation of trends impacting system or process quality. Serve as liaison with NMCI representatives, internal engineering teams, and customer stakeholders to ensure timely resolution of QA issues. Prepare formal reports and presentations summarizing quality trends, issues, and proposed improvements. In-depth knowledge of NMCI environment, including provisioning, ACTR, and user support workflows. Strong understanding of IT lifecycle management, CMMI, ISO 9001, or Six Sigma principles (certification a plus). Demonstrated ability to conduct process gap analyses and recommend QA process improvements. Experience with automated QA testing tools and defect tracking systems is a plus. Excellent attention to detail, analytical thinking, and written/verbal communication skills. Strong organizational skills with the ability to prioritize and manage multiple assignments under tight deadlines. Required Skills and Experiences: Valid certification of an IAT-2 technical level with one of the following, Security+, or Global Information Assurance Certification's (GIAC) Security Essentials (GSEC), or (ISC)2 Systems Security Certified Practitioner (SSCP) 2+ years' with NMCI Business Processes and Rules Expert in MS Excel and MS Project NET v6 or higher experience preferred NMCI-ACTR experience preferred Must be a U.S. citizen A secret security clearance. Degree Requirements: Preferred: B.S in Information Technology, Information Systems, or Computer Science
    $65k-102k yearly est. 2d ago
  • Quality Specialist

    Insight Global

    Quality assurance coordinator job in Gaithersburg, MD

    Compensation & Notes: Mon-Fri in Gaithersburg, MD $45/hr-$48/hr- Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Qualifications: Degree in a Science/Engineering-related field required, with preferred focus or experience in pharmaceutical manufacturing Minimum 3-5 years' experience in pharmaceutical manufacturing, with preference in cell and gene therapy manufacturing Preferred experience working with the CliniMACS Prodigy Instrument Preferred experience with contract manufacturing organizations CAR-T experience Job Description: This position will perform manufacturing oversight of an external contract manufacturing organization producing a Phase II/III clinical CAR-T program as a person in plant. Additionally, this position will be responsible for supporting the contract manufacturing organization in the following activities: On-the-Floor Technical Support and Issue Triage (rapid response to manufacturing issues, resolution, and communication/escalation) Facility Oversight, including routine GEMBA walks, reporting of observations to the CMO, and supporting improvements where needed Technical Writing/Review for product impact assessments, investigations/deviations, and change controls Support in the execution and implementation of CAPAs Technical Writing/Review for batch records, SOPs, and other documents as needed Support in data transcription and analysis for manufacturing process and release data
    $45 hourly 3d ago
  • Quality Assurance Specialist/Release Manager

    General Dynamics-GDIT 4.7company rating

    Quality assurance coordinator job in Ashburn, VA

    Type of Requisition: Pipeline Clearance Level Must Currently Possess: Other Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: SSBI (T5) Job Family: Software Engineering Job Qualifications: Skills: Configuration Management Plans, Quality Control Systems, Release Documentation Certifications: None Experience: 8 + years of related experience US Citizenship Required: No Job Description: Quality Assurance Specialist/Release Manager As a Quality Assurance Specialist/Release Manager, you will be part of a program that provides ongoing support for Custom and Border Protection's (CBP) Network Operations Center (NOC) and Wireless Network Operations Center (WNOC). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP's nationwide enterprise. This role is contingent upon contract award expected in early 2026. KEY RESPONSIBILITIES/TASKS: Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manage all aspects of the end-to-end release process. Ensure coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization's established policies and procedures. Provide configuration management planning. Provide support to the configuration change Operational and approval process. Support the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process. WHAT YOU'LL NEED TO SUCCEED Relevant certifications such as ITIL v3 or v4, CCNA, CCNP, CompTIA, Change Management Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications. A minimum eight (8) Plus years of experience in equivalent technical field GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. • Growth: AI-powered career tool that identifies career steps and learning opportunities • Support: An internal mobility team focused on helping you achieve your career goals • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off • Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. The likely salary range for this position is $125,528 - $169,832. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% T elecommuting Options: Onsite Work Location: USA VA Ashburn Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc . Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $125.5k-169.8k yearly 4d ago
  • Quality Assurance Specialist 3

    Merck Group 4.6company rating

    Quality assurance coordinator job in Rockville, MD

    Shift: Department: LS-LS-TQOE Quality US Biologics E Recruiter: Genie Hooper This information is for internals only. Please do not share outside of the organization. Your Role: At MilliporeSigma, as a Quality Assurance 3, your tasks will include conducting audits and review/approval of various types of regulated documentation. Review and approve RCA analysis for robustness and accuracy and/or Perform robust RCA using various RCA tools and act as the Subject Matter Expert for RCA Train and/or provide peer mentorship in the rootcause Investigative Process and techniques. Analyze and evaluate information captured through investigations, communicate findings and recommendations Review and approve OOS, trend, critical-impact deviations and lower impact deviations and conduct trend analysis for deviations Review / approve applicable CAPA records and conduct Effectiveness checks. Review and approve change control (GCC) records. Train Quality Specialists and/or Operations teams on quality topics. Perform client audits and supplier audits and review and approve client and supplier quality agreements. Provide support for regulatory inspections and for client regulatory submissions. Act as Quality SME during regulatory inspections and customer audits for areas of expertise. Conduct laboratory inspections to include commissioning and/or internal audits. Author, review and approve standard operating procedures (SOPs), quality policy documents. May review and approve standard operating procedures (SOPs), laboratory / batch records, GMP part numbers, and other quality records. May review and approve study files against regulatory and internal requirements to include protocols, technical specifications, raw data, final reports, cell banking production records, and certificates of analysis. May review and approve validation files for systems and assays. Lead and/or participate in projects as QA subject matter expert and drive discussions to build consensus across the business regarding Quality topics. May perform risk assessment using various methodologies. Who You Are: Minimum Qualifications: Bachelor's Degree in Biology, Chemistry, Engineering, or other scientific field with 4+ years' experience in quality within a GxP environment. -OR- Associate Degree in Biology, Chemistry, Engineering, or other scientific field with 6+ years' experience in quality within a GxP or regulated field. -OR- High School Diploma or GED with 8+ years' experience in quality within a GxP or regulated field. Preferred Qualifications: Experience with root cause analysis Proficient knowledge and application of FDA and EU regulations (cGMP, GLP, Data Integrity). Excellent communication and interpersonal skills. Ensures quality of own work in an ethical manner. Open-minded, flexible and works with agility. Meets assigned deadlines. Works with cross-functional teams and builds networks within QA and Operations departments. Collaborates with various teams to identify and implement improvements. Willing to embrace and implement change on a global scale. Pay Range for this position: $76,500-122,600 annually The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here. The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.
    $76.5k-122.6k yearly 7d ago
  • Network Incident Management Quality Assurance Analyst

    Caci International Inc. 4.4company rating

    Quality assurance coordinator job in Sterling, VA

    Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident management processes. The ideal candidate will work closely with the QA Lead to ensure network incident management practices align with ITIL standards and contribute to the overall quality of IT service delivery. Responsibilities: Assist in developing and maintaining quality assurance standards and procedures for IT network incident management, aligned with ITIL framework. Conduct regular audits of incident records, documentation, and resolutions to ensure compliance with ITIL standards and internal procedures. Analyze incident data, metrics, and trends to identify areas for improvement in the incident management process. Support the training of IT staff on ITIL network incident management practices and quality assurance procedures. Participate in incident reviews and post-incident analyses to ensure lessons learned are captured and implemented. Help maintain and update incident management documentation, including best practices and standard operating procedures. Assist in the preparation of quality assurance reports and presentations for management review. Contribute to the optimization of incident management tools and systems. Collaborate with other ITSM process teams to ensure proper integration of incident management with related processes. Support continuous improvement initiatives within the incident management function. Qualifications: Required: TS/ SCI with Poly required Bachelor's degree in Computer Science, Information Technology, or equivalent work experience 5+ years of related work experience Strong understanding of network protocols, architectures, and technologies (e.g., TCP/IP, WAN/LAN) Good working knowledge of the Service Management workflows and ITSM processes ITIL V3 or 4 certification and training Experience with network monitoring and performance management tools Proficiency in data analysis and statistical methods Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Desired: Working knowledge with ServiceNow Advanced ITIL certifications or training Knowledge of machine learning and AI applications in network management This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $86,600 - $181,800 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
    $58k-79k yearly est. 22h ago
  • Test Team Quality Engineer (Engineer Quality 3) - 25154

    HII

    Quality assurance coordinator job in Fairfax, VA

    Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $82,925.00 - $103,667.20 Security Clearance: Ability to Obtain Level of Experience: Senior This opportunity resides with Global Security (GS). Mission Technologies' Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to enable mission readiness, HII understands that preparation requires full coordination-not readiness in piece-parts. For more than 40 years, the U.S. Navy has entrusted HII to maintain and modernize the vast majority of its fleet. With a holistic approach to life-cycle maritime defense systems-from small watercraft to submarines, surface combatants and aircraft carriers-HII ensures a high state of readiness. HII supports the Department of Energy's national security mission through the management and operation of its sites, as well as the safe cleanup of legacy waste across the country. HII meets clients' toughest nuclear and environmental challenges. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: Job Description HII Mission Technolgoies is seeking a skilled Test Team Quality Engineer to support our customer in Falls Church, VA. The ideal candidate will manage test teams, execute test plans, analyze data and collaborate with cross-functinal teams to drive continuous improvement. This position is contingent upon contract award. Essential Job Responsibilities Responsible for managing the quality activities of four test teams who also participate in fly-away assignments. Leads the quality analysis process and provides feedback, instructions, and metrics to waterfront test teams through the Site Program managers. Manages the testing status and regularly updates Quality Manager. Directs and mitigates highly complex issues with impactful solutions for minimal business impact; Oversees and leads regular meetings to cultivate effective working relationships between cross-functional groups for the development of action plans to address quality issues. Develops plans, training, and holds virtual conferences as needed to address quality issues. Manages the quality assurance trainings and ensures trainings meet quality requirements. Minimum Qualifications 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience. Client experience requirements: Between 6 to 15 years of relevant experience. Client education requirements: BA/BS degree in Business, Engineering, Quality Assurance, or a relevant field; Candidate must have an undergraduate degree from an ABET accredited program. 4 years of additional equivalent experience can be substituted for a BA/BS degree. Ability to obtain and maintain a Secret Security Clearance. Experience with test planning and execution. Experience in root cause analysis of incidents requiring corrective action and ensuring that corrective measures meet acceptable standards and documentation is compliant with requirements. Strong analytical and problem-solving abilities. Excellent written and verbal communication skills. Ability to work effectively both independently and as part of a team. A proactive and eager-to-learn attitude. Preferred Requirements An active Secret Security Clearance. Strong understanding of quality standards and methodologies (e.g., Six Sigma). Working knowledge of automated testing tools. HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Why HII We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-###-#### for assistance. Press #3 for HII Mission Technologies.
    $82.9k-103.7k yearly 2d ago
  • Construction Quality Assurance Inspector Level 3 - Night Shift

    ISI Professional Services 3.8company rating

    Quality assurance coordinator job in Arlington, VA

    ISI Professional Services provides mission-critical expertise across a wide range of functional and operational areas. ISI brings over 30 years of experience providing tailored workforce and project management solutions across the U.S. we specialize in Program and Project Management, Construction Management, Real Estate Advisory, Acquisition Management, Logistics, Leadership Development, and more. At ISI, our people are the heart of our success. We prioritize engagement, professional growth, and a strong culture to succeed together. As a Service-Disabled Veteran Owned Small Business (SDVOSB), we are proud to support Veterans by creating opportunities for them to succeed. Join ISI and be part of a team making a meaningful impact-delivering excellence and exceeding expectations every step of the way. We offer a comprehensive and competitive benefits package. The salary range represents a general guideline as ISI considers several factors when determining compensation to include but not limited to the candidate's experience, education, skills, and market location of the position. Position Summary: ISI is looking for a night shift quality assurance inspector with expertise in the construction industry to provide Owner's Representative construction management services to a Department of Defense (DoD) client. The QA inspector will work to support the Federal client on ongoing construction projects of various sizes and complexity. The QA inspector will provide a wide range of analytical and planning, design, and construction management support services to assist the client. The position will support more senior government project managers and fellow contractor project managers, who will work as part of a larger design/construction program. The ability to lead and work as a team AND work independently are critical. ISI is seeking an individual who will be a clear communicator, takes initiative and embraces project ownership. Responsibilities: Provides quality assurance inspections as part of the Quality Assurance program. Possesses working knowledge in their field and in the U.S. Army Corps of Engineers (USACE) 3-Phases of Control. Proactively assists the Government in conducting site evaluations, field surveys, and site visits to determine constructability and code compliance. Assists estimators and project managers in the planning and estimating of future construction projects. Will be responsible for insuring construction contractor implements effective Quality Management processes to control and deliver quality work that complies with project design, specifications, and contract documents. Must have the knowledge, training, and/or experience to define, research, understand, and recognize quality construction work in structural concrete, foundation bearing soils preparation, mechanical systems, and interior finishes. Ability to research design specifications, codes, drawings, product information, etc. to be prepared for inspections and preparatory meetings. Must have the personality and interpersonal skills to work respectfully and communicate confidently with construction contractors about the practical mechanics of construction trades. Must be able to write and prepare daily QA reports to document field observations, take effective pictures, and use computer/IPad technologies. Regularly prepares and presents project status briefings, develops and maintains performance matrixes, prepares well-written technical reports. Prepares written and oral reports to Government leadership and program managers. Position requires primarily work in the field, exposed to various weather conditions, and the ability to traverse unimproved terrain. Must be able to work independently and as part of an Integrated Project Team to deliver for the client as the Owner's Representative. Minimum Qualifications, Knowledge, Skills, and Abilities: Required: BS in Engineering, Architecture, Construction Management with 15+ years of construction experience OR Education my be substituted for 20+ years of relevant construction management technical experience with a current U.S. Army Corps of Engineers (USACE) or U.S. Naval Facilities Engineering Systems Command (NAVFAC) Construction Quality Management for Contractors certification. Must be a U.S. Citizen. Must be able to pass and maintain a Public Trust clearance (HSPD-12 fingerprint background check). Preferred: Pentagon WHS experience is highly sought after. Physical Requirements: This job operates both in a professional office environment and onsite at various worksites. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Flexibility related to work hours as project demands arise. Occasionally required to move and lift equipment up to 25 pounds. Must be able to remain in a stationary computer position for extended periods of time. Must be able to walk 2-3 miles per day, outside between construction sites, and stand for extended periods of time. May occasionally be required to navigate tight spaces Work Setting/Environment/Travel Requirements: Monday to Thursday, 10 Hour Shift, from 4 PM to 2 AM 0-10% Travel - May need to travel to other Federal facilities within a 50-mile radius. To view ISI Professional Services' Equal Employment Opportunity (EEO) statement, please visit:
    $36k-57k yearly est. 12d ago
  • Quality Control Specialist - Arlington, VA

    Cortland 4.5company rating

    Quality assurance coordinator job in Arlington, VA

    At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Quality Control Specialist, you witness and approve the execution and installation of renovation and new construction projects, creating a lifecycle for multimillion dollar, multifamily apartment home communities. You also act as the eyes and ears of the Safety Manager while collaborating with vendors and workers to create a safe and happy workplace. Collaborate with field execution teams to ensure all construction practices meet Cortland's high-quality standards while maintaining a passion for building new structures. Lead execution teams to achieve required Cortland standards, delivering the best possible resident experience. Provide guidance to execution teams to meet the high expectations outlined in Cortland's Quality Control standards. Inspect and evaluate superior construction methods for multifamily homes, including concrete, framing, roofing, envelope sealing, mechanical systems, insulation, energy efficiency, windows, doors, and exterior finishes. Apply Cortland's standards to interior finishes, including drywall (level 4 & 5), fixtures, paint, trim, cabinetry, appliances, tile and backsplash, flooring, railings, and stairs. Demonstrate familiarity with accepted building practices, including techniques, code requirements, OSHA safety standards, and daily reporting requirements. Conduct phase inspections such as Pre-Pour, Building Envelope, Framing/Pre-Drywall, Final Exteriors, and Final Interiors. Perform Due Diligence Inspections for new acquisitions. Coordinate on-site mock-ups of exterior wall assemblies. Execute waterproofing procedures using industry-approved products. Survey and inspect all prospective projects-existing, value-add, and new construction-under consideration for purchase. Produce daily reports and quality grades for execution teams during the construction phase. Conduct final inspections and prepare punch lists to enable successful project handovers to the Cortland owner. Recognize and apply the distinction between minimum industry requirements and Cortland's elevated quality standards. Qualifications • Stellar 3+ years of experience in the construction industry • ICC Certifications in Building, Plumbing, Mechanical and Electrical preferred • Bachelor's degree in construction, engineering, architecture, or a related field or equivalent inspection/construction management experience • Proven project management skills for each stage of construction and renovation • Solid understanding of due diligence, installation practices, and associated deliverables • Deep knowledge of standard practices compared to our high quality standards • Strong analytical, problem-solving, and collaboration skills • Proficiency in Microsoft Office (Word, Excel, and Project) About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [email protected] Cortland is a drug-free workplace.
    $31k-44k yearly est. 3d ago
  • Clinical QA Specialist II

    Loyal 4.7company rating

    Remote quality assurance coordinator job

    Loyal is a clinical-stage veterinary medicine company developing drugs intended to extend the lifespan and healthspan of dogs. Our mission is to help dogs live longer, healthier lives. We've already achieved significant milestones on our path to earning FDA approval for the first lifespan extension drug for any species. We have three products in our pipeline and are on track for FDA conditional approval within the next year. Loyal is a well-funded startup in growth mode. Our team includes scientists, veterinarians, engineers, operators, and creatives. This role will play a key role in supporting our growth strategies. About the role The Clinical Quality Specialist will own data quality generated in Loyal's pre-clinical and clinical studies. They are responsible for implementing quality assurance and quality control processes to ensure studies are conducted and data are generated, documented, and reported in compliance with applicable protocols, GLP, GCP, and regulatory requirements. The Clinical Quality Specialist will participate in quality initiatives, collaborating with cross functional teams (e.g. biostatistics, clinical operations and regulatory affairs). Because Loyal's clinical studies are long and complex, the Clinical Quality Specialist will be responsible for assisting in building and implementing systems that maximize integrity of data throughout years long studies and prepare the data for the most efficient turn around to analysis and final study report (FSR) writing at study conclusion. The role will support primarily, but not exclusively, clinical operations and biostatistics teams to ensure that our clinical trials maximize retention of as much of the hard-earned data as possible. You will be reporting to our Director of Clinical Quality. Your daily work will include: Participate in a rigorous quality control program for Loyal's clinical team and, where appropriate, collaborating with operational quality to integrate processes within the company quality system. Site visits to clinical trial sites (vet clinics) with clinical research associates (CRAs) to ensure procedural quality at the data collection source Assist in maintaining and organizing quality management system (QMS) documentation, including SOPs, CAPAs, and training records. Provide/support GCP guidance on questions arising from day to day clinical trial activities. Support clinical teams with quality-related questions, document requests, and system access. Identifying discrepancies and inconsistencies in data collection and, if necessary, providing remediation or training to the clinical operations team. Working closely with CRAs to standardize data collection methods and quality processes from site initiation through study close out. Utilize guidance documents and standards to interpret for guidance, ensuring quality and compliance to regulations. Support preparation for internal and external audits, including vendor and site audits. Help track and follow up on audit findings, deviations, and corrective/preventive actions (CAPAs). Assist in development of risk based, efficient audit plans at the study and site level. Partner with clinical team for risk identification, management, and mitigation activities. Oversight of deviation root cause analysis and CAPA development for pre-clinical and clinical studies. Participate in document control and review processes to ensure version control and compliance with GCP standards. Operating within electronic data capture systems and study drug inventory management systems (such as IWRS) to navigate large numbers of study subjects and ensure consistency and management of data across study sites. Performing user acceptance testing of electronic data capture builds specific for each clinical study. Own inspection readiness programs pertaining to pre-clinical and clinical studies Implementation of quality plans. Help develop and distribute training materials related to GCP, SOPs, and quality systems. Maintain quality metrics dashboards and assist with reporting to management. Stay informed about changes in regulations and quality best practices in clinical research. About you: Bachelor's degree or equivalent experience required, preferably in animal science, biology, veterinary, or related life sciences. Equivalent experience can be a veterinary technician, veterinary clinical assistant, veterinary coordinator or the like. 3+ years experience in GCP animal health studies (non human health studies), clinical development or operations, or QA. Excellent communication, presentation, and interpersonal skills. Exceptional organizational and follow-up skills, as well as attention to detail. Able to travel up to 40% regionally and nationally. Working knowledge of regulations, standards, and guidances for Good Laboratory Practice and (Veterinary) Good Clinical Practice. Proficiency in electronic data capture systems and study drug inventory management systems. Ability to analyze complex problems and develop multiple solutions within regulatory guidance. Salary range: $75,000 - $95,000 Loyal benefits: Full-coverage health insurance - medical, dental and vision - for you and your dependents $1,000 home office equipment stipend $1,200/year learning budget for books, courses, etc. $250/month wellness budget for gym, cleaners, spa, food, etc. All 3-day weekends are turned into 4-day weekends 🎉 Unlimited vacation and paid holidays Paw-ternity leave - adopt a dog and get a day off with your new family member 🐶 Competitive salary Company equity options grant for new hires Loyal is founded and led by a first-gen female CEO and is proud to be an equal opportunity employer. We do not discriminate against applicants based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Our values Lean into moonshots We don't settle for incremental change. We have the bravery to take risks and shoot for the impact we want to have. Opportunity is at the intersection We lean into combining disciplines, expertises, and perspectives not normally adjacent. We design our organization to facilitate cross-pollination and cross-collaboration. We reject silos. Expertise without ego Titles do not determine who has a voice. We work on hard technical problems and have a ton of fun while at it. Learning by doing Our path is novel and many things we are doing have never been done before. We lean into MVPs and are open to unexpected outcomes. Lead with context We value leading with context. We equip people with the context and background necessary to make their own decisions and act in the best interest of Loyal. We empower teams to succeed. Empathy and respect for all life Our patients are not just numbers. Our work is intentional, thoughtful, and guided by respect for life. We take our responsibility to pets and pet parents seriously.
    $75k-95k yearly Auto-Apply 5d ago
  • Data & Quality Assurance Project Coordinator (Remote, contract)

    Infuse 3.8company rating

    Remote quality assurance coordinator job

    OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals-every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are looking for a detail-oriented and organized Data & Quality Assurance Project Coordinator to support the planning, execution, and completion of key projects. This role combines project coordination with quality control - ensuring that data, reports, and processes meet the highest standards of accuracy and consistency. Proficiency in Power BI, strong data management skills, and a focus on continuous improvement are essential for success in this fast-paced environment. Key Responsibilities Support end-to-end project management tasks, ensuring timely and high-quality delivery. Use Power BI to analyze, visualize, and validate data for actionable insights. Implement and maintain QA checks on data, reports, and project deliverables to ensure accuracy and reliability. Maintain thorough project documentation and perform data validation and quality audits. Collaborate with cross-functional teams to identify process gaps and drive improvements. Support decision-making by preparing detailed, accurate, and visually clear reports. What We're Looking For Proficiency in Power BI and Microsoft Office (especially Excel). Strong attention to detail, organizational, analytical, and quality assurance skills. Experience with data entry, validation, and dataset management. Familiarity with QA methodologies or data testing processes is a plus. A basic understanding of database systems and validation processes. Proficiency in Ukrainian and/or Russian languages. If you thrive on ensuring both project success and data integrity, and you value precision as much as progress, we'd love to hear from you! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
    $46k-72k yearly est. Auto-Apply 13d ago
  • Sr Coordinator, Quality Assurance (Bilingual)

    Cardinal Health 4.4company rating

    Remote quality assurance coordinator job

    Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Responsibilities: Leads the team by evaluating calls and assess application usage based on a standard set of criteria, providing constructive feedback and recognition to ensure high performance and continuous improvement. Accurately score interactions to gauge employee's quality performance based on organizational and departmental policies and requirements. Monitor and evaluate team performance ensuring adherence to company quality standards, and compliance with industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. Analyze and provide weekly & monthly trend analysis to leadership. Provide support to leadership by participating in and hosting internal/external client calibration sessions. Engage in and lead projects to promote quality enhancements and/or broaden services for the team. Shows an understanding of the requirements and is capable of conducting gap assessments based on those requirements. Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures. Collaborates across various functions, interprets requirements, and educates and influences others regarding those requirements. Identifies training needs or potential disciplinary actions which will be reported to leadership. Demonstrates ability to build strong customer relationships and deliver customer-centric solutions. Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement. Develops strategic alliances and cooperates with stakeholders to achieve mutual goals. Demonstrates resourcefulness by adeptly securing and efficiently deploying resources. Analyzes complex and high-quality, sometimes contradictory, information to solve problems effectively. Holds oneself and others accountable for meeting commitments and objectives. Exhibits situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations. Creates and implements diverse communication strategies that clearly address the specific requirements of various target audiences. Demonstrates knowledge of quality systems and methodologies. Demonstrates an understanding of the relevant regulations, standards, and operating procedures. Demonstrates ability to perform investigations / root cause analysis and develop corrective actions. Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements. Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving. Works cross-functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements. Qualifications: Bilingual in Spanish Call monitoring/audit experience preferred. Case audit experience preferred. HS Diploma, GED or technical certification in related field or equivalent experience, preferred. Adverse Event reporting experience strongly preferred. Strong customer service/quality background experience. Excellent verbal and written communication skills Strong prioritization and leadership skills. High regard for superior quality of service. Ability to prioritize and manage multiple responsibilities. Experience handling tasks where attention to detail is critical to success. 3+ years' experience in related field, preferred. What is expected of you and others at this level: Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments. In-depth knowledge in technical or specialty area Applies advanced skills to resolve complex problems independently. May modify process to resolve situations. Works independently within established procedures; may receive general guidance on new assignments. May provide general guidance or technical assistance to less experienced team members. TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated hourly range: $17.75 per hour - $25.60 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 01/06/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $17.8-25.6 hourly Auto-Apply 7d ago
  • Quality Assurance Coordinator (On-site)

    Newrez LLC

    Remote quality assurance coordinator job

    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function The Quality Assurance Coordinator will direct the evolution, testing, and continuous refinement of the Newrez/Shellpoint letter library. This individual will form partnerships with internal stakeholders to review and ensure the precision, clarity, and brevity of the letter content. The role involves proactive testing to identify potential issues with letter content and criteria, collaborating with various departments within the organization. The ideal candidate will employ their creativity, communication, analytical, and project management skills to nurture an atmosphere of achievement and excellence. Direct Reports: ☐ Yes ☒ No If yes, list what positions report into the role. N/A Principal Duties: List of required duties below. Distinguish on-site duties with a *. Collaborate with IT, business unit leaders, and external vendors to ensure a high level of quality of business-critical statement and letter products, aligning with compliance, legal, regulatory, client, and strategic needs. Regularly perform focused quality assurance reviews of business letters. Consult with or provide expert advice to management of various lines of business when creating new letters, notices, and statements. This mainly applies to providing guidance on letter trigger and exclusionary criteria, which would determine when important business letters are sent. Collaborate with Compliance, Legal, Bankruptcy, and other departments to create and review statements, letters, and notices for quality and compliance in accordance with applicable federal, state, and local law, any applicable regulatory body, investor guidelines, company policy, and borrower experience standards. Collaborate with print vendors to ensure letters are programmed timely and accurately, establish test plans, conduct proper testing and release to production. In some cases, the Quality Assurance Coordinator has authorization to deviate from some of the established procedures (e.g., bypassing certain steps of the letter production process may be required in order to meet a regulatory deadline and ensure that notices are sent timely.) Manage letter change documentation, ensuring all necessary approvals and process steps are documented by responsible parties. Manage offshore team's performance related to quality review and test tasks. Respond to remediation requests and oversee its resolution. Respond to remediation plans initiated by internal quality control teams as well as third parties such as investors and regulatory bodies. Responsible for the investigation and the resolution of letter related issues. Address internal and external quality assurance and audit inquiries. Partner with Print Production management, Compliance, Legal, and other relevant departments to determine root causes, propose solutions, and develop remediation activities for identified issues. Create QC and UAT test scenarios, perform tests, record results. Engage with all enterprise groups to identify root causes for issues, provide suggested solutions, and drive those solutions to completion. Champion quality-oriented strategies, creating, designing, and implementing quality related policies. Effectively communicate and present ideas and findings to a diverse audience, including operations staff, senior management, and third-party clients. Oversee special projects related to quality assurance, audit, QA/QC, and remediation. Oversee the periodic letter recertification process. The successful candidate will bring a commitment to maintaining the highest quality standards in all our communications while fostering a culture of excellence and continuous improvement. Represent the department in company and third-party meetings with the ability to present to senior leadership. Represent the company in handling letter related complaints, presenting departmental changes to other lines of business, representing the department, and providing process overview to third parties, responding to other related issues and inquiries. Facilitate special training when necessary. Performs related duties as assigned by management. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily. Education and Experience Required education and experience. High school diploma or equivalent, required. Bachelor's Degree, preferred. 2-4 years quality control experience required. 3+ years mortgage experience, preferred. Prior experience managing employees in an analytics-based environment or project management is a plus. Knowledge, Skills, and Abilities Required knowledge, skills, and ability. Ability to write and format professional business letters Project management skills Excellent written communication skills (grammar, spelling, and punctuation) Knowledge of SharePoint Advanced knowledge of Microsoft Excel and Word Ability to effectively and professionally communicate with frontline associates, management, executives, clients, and investors Impeccable organizational skills and attention to detail Strong research ability, understanding complex, multi-level, multi-source information Self-motivated, self-starter with the ability to work independently with little to no supervision Excellent follow-up skills, and the ability to meet strict deadlines while maintaining highest quality performance Ability to work outside of normal business hours. While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $41k-63k yearly est. Auto-Apply 11d ago
  • Sr Supplier QA Ops Coordinator - AEROSPACE Manufacturing/REMOTE/Southeast Region

    Honeywell 4.5company rating

    Remote quality assurance coordinator job

    **_The future is what you make it._** Are you ready to make a difference, work on most impactful projects influencing our business and be at heart of transformation to create a world class supply chain? In Supplier Quality Engineering (SQE) we're finding innovative, collaborative ways to improve delivery and quality of our suppliers, creating vital link between our supply chain, internal factories and our customers. **Come be a part of team of future shapers that:** · Proactively reviews suppliers, assesses operational gaps to identify risks and takes systematic actions to develop a world class supplier. · Is globally responsible for all supplier development and quality improvement and sustainment. · Works directly with sourcing, business, engineering and our customers on strategies to improve product quality and delivery. · Implementing big ideas and continuous improvement projects delivering an impact across the business. · Are leaders creating a performance culture with our suppliers through coaching and technical engagement. **_Are you ready to make the future with us?_** As **Sr. Advanced Supplier Quality Assurance Operations Coordinator** , your role is critical to ensuring Honeywell's Supplier Quality Engineering (SQA) team is focused on the right priorities each day to enable uninterrupted product deliveries from suppliers to Honeywell sites and customers. This position requires exceptional communication, organizational and project management skills along with a foundation in quality or manufacturing. You will coordinate quality assurance activities, balance multiple priorities, track progress and help the team respond quickly to dynamic business needs. You will work closely with SQAs, sourcing, suppliers, and Honeywell sites to align daily work and drive issue resolution that protects on time delivery. **This role is remote in regards to a Honeywell site, however moderate travel 25-50% of the time (estimated) to customer sites in one of the following regions is required:** - Clearwater, Florida - Puerto Rico **BENEFITS:** _Learn more at benefits.honeywell.com_ **· Unlimited Vacation Plan with No Preset Maximums** **· Flexible Work Schedule** · Medical/Rx Health Savings Account (HSA) · Dental/Vision · Life Insurance · Short/Long-Term Disability · Employee Assistance Program (EAP) · 401(k) Match · Education Assistance · Flexible Spending Accounts · Parental Leave · 12 Paid Holidays · Coordinate SQA team activities to align with business and site needs · Monitor delivery risks, escalate or re-assign priorities to SQEs as required to prevent production delays · Plan, schedule and track team activities, including FAIR reviews, audits and Source Inspections. · Lead coordination meetings to review priorities, deadlines and shifting needs · Maintain tools and trackers to keep status of activities and completion. · Assist in balancing workload across SQA team to optimize efficiency and maintain focus on high-impact tasks. · Support reporting and updates to management and impacted parties on workload and progress. · Support continuous improvement efforts related to SQA organization processes, Quality Measures, Productivity, resource allocation. · Travel to supplier sites and Honeywell facilities up to 25% to 50% of the time, based on business needs. **YOU MUST HAVE:** · Bachelor's degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics · 5+ years of experience across Quality, Engineering, Manufacturing, Operations or Project Management (including shop floor, logistics, scheduling). · 2+ years of experience in Project Management, coordination, scheduling, or operations management. **US PERSON REQUIREMENT:** Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. **WE VALUE:** · PMP Certification · Energetic team player that interfaces well at all levels of an organization. · Excellent communicator who keeps teams and stakeholders aligned and informe · Excellent organizational and communication skills · Ability to manage multiple priorities, work under pressure, and adapt to changing business needs. · Independent and accountable - takes ownership of assignments with minimal supervision. · Analytical and detail-focused with problem-solving discipline. · Continuous improvement mindset, always seeking better ways to work. · Six Sigma Green Belt certification or Black Belt preferred. · Proficient at Microsoft Office Suite applications and SAP. · Understanding of FAIR, Source Inspection, APQP/PPAP processes The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: 10/15/2025 The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $102,000 - $127,000. For Washington and most major metropolitan areas in New York & California, the annual base salary range is $117,000 - $146,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
    $44k-65k yearly est. 32d ago
  • Sr Supplier QA Ops Coordinator - AEROSPACE Manufacturing/REMOTE/Southeast Region

    The Team and Product

    Remote quality assurance coordinator job

    The future is what you make it. Are you ready to make a difference, work on most impactful projects influencing our business and be at heart of transformation to create a world class supply chain? In Supplier Quality Engineering (SQE) we're finding innovative, collaborative ways to improve delivery and quality of our suppliers, creating vital link between our supply chain, internal factories and our customers. Come be a part of team of future shapers that: · Proactively reviews suppliers, assesses operational gaps to identify risks and takes systematic actions to develop a world class supplier. · Is globally responsible for all supplier development and quality improvement and sustainment. · Works directly with sourcing, business, engineering and our customers on strategies to improve product quality and delivery. · Implementing big ideas and continuous improvement projects delivering an impact across the business. · Are leaders creating a performance culture with our suppliers through coaching and technical engagement. Are you ready to make the future with us? As Sr. Advanced Supplier Quality Assurance Operations Coordinator, your role is critical to ensuring Honeywell's Supplier Quality Engineering (SQA) team is focused on the right priorities each day to enable uninterrupted product deliveries from suppliers to Honeywell sites and customers. This position requires exceptional communication, organizational and project management skills along with a foundation in quality or manufacturing. You will coordinate quality assurance activities, balance multiple priorities, track progress and help the team respond quickly to dynamic business needs. You will work closely with SQAs, sourcing, suppliers, and Honeywell sites to align daily work and drive issue resolution that protects on time delivery. This role is remote in regards to a Honeywell site, however moderate travel 25-50% of the time (estimated) to customer sites in one of the following regions is required: • Clearwater, Florida • Puerto Rico BENEFITS: Learn more at benefits.honeywell.com · Unlimited Vacation Plan with No Preset Maximums · Flexible Work Schedule · Medical/Rx Health Savings Account (HSA) · Dental/Vision · Life Insurance · Short/Long-Term Disability · Employee Assistance Program (EAP) · 401(k) Match · Education Assistance · Flexible Spending Accounts · Parental Leave · 12 Paid Holidays YOU MUST HAVE: · Bachelor's degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics · 5+ years of experience across Quality, Engineering, Manufacturing, Operations or Project Management (including shop floor, logistics, scheduling). · 2+ years of experience in Project Management, coordination, scheduling, or operations management. US PERSON REQUIREMENT: Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. WE VALUE: · PMP Certification · Energetic team player that interfaces well at all levels of an organization. · Excellent communicator who keeps teams and stakeholders aligned and informe · Excellent organizational and communication skills · Ability to manage multiple priorities, work under pressure, and adapt to changing business needs. · Independent and accountable - takes ownership of assignments with minimal supervision. · Analytical and detail-focused with problem-solving discipline. · Continuous improvement mindset, always seeking better ways to work. · Six Sigma Green Belt certification or Black Belt preferred. · Proficient at Microsoft Office Suite applications and SAP. · Understanding of FAIR, Source Inspection, APQP/PPAP processes The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: 10/15/2025 The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $102,000 - $127,000. For Washington and most major metropolitan areas in New York & California, the annual base salary range is $117,000 - $146,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell · Coordinate SQA team activities to align with business and site needs · Monitor delivery risks, escalate or re-assign priorities to SQEs as required to prevent production delays · Plan, schedule and track team activities, including FAIR reviews, audits and Source Inspections. · Lead coordination meetings to review priorities, deadlines and shifting needs · Maintain tools and trackers to keep status of activities and completion. · Assist in balancing workload across SQA team to optimize efficiency and maintain focus on high-impact tasks. · Support reporting and updates to management and impacted parties on workload and progress. · Support continuous improvement efforts related to SQA organization processes, Quality Measures, Productivity, resource allocation. · Travel to supplier sites and Honeywell facilities up to 25% to 50% of the time, based on business needs.
    $39k-59k yearly est. Auto-Apply 32d ago
  • QA/Change Control Coordinator

    Beyond SOF

    Quality assurance coordinator job in Ashburn, VA

    BRIEF DESCRIPTION: Working with an enterprise network architecture and engineering team supporting our Federal customer, the QA/Change Control Coordinator supports change management and Quality Assurance tasks related to projects to upgrade and modernize a Wide Area Network (WAN) communications infrastructure supporting over 1,600 field sites and multiple Program Directorates on the Enterprise Network Architecture and Engineering Support Services (ENAESS) program: Responsibilities: • Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling. • Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules. • Coordinate change approval meetings with the Technical Review Board (TRB) and Change Control Board (CCB), ensuring that all necessary documentation is available for review. • Facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks. • Assist in the identification and mitigation of potential risks and issues associated with changes. • Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes. • Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes. • Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership. • Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices. Eligibility/Clearance Requirements: Must be a U.S. Citizen with an active clearance. Clearance Preference: • CBP Full BI - 1st priority Active CBP Suitability clearance Certification Requirement: None Education, Skill, and Experience Requirements: • Bachelor's degree in computer science, information systems, or a related field. • 4 years experience in change management coordination or a related role. • Strong understanding of change management principles, methodologies, and best practices. • Familiarity with ServiceNow or other change management tools. • Excellent organizational skills with great attention to detail. • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. • Ability to prioritize and manage multiple change requests simultaneously. • Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus. Eligibility/Clearance Requirements: Must be able to provide proof of U.S. Citizenship able to obtain a CBP Full Background Investigation
    $43k-65k yearly est. 60d+ ago
  • QA Coordinator

    Personnel Decisions Research Institutes LLC

    Quality assurance coordinator job in Chantilly, VA

    The QA Coordinator will be responsible for validating requirements, ensuring defect-free client delivery of PDRI platform configurations, facilitating acceptance testing, and executing test cases for Federal and Commercial clients. This role will also include creating repeatable processes and documentation for implementation across all PDRI projects. This position will work closely with the Project Analyst Team to identify and remedy system and software defects. This role requires a professional who possesses a keen eye for detail, a passion for learning and growth, enjoys challenges, thinks creatively to improve processes, and maintains strong curiosity and attention to detail. This role requires working efficiently and collaboratively to ensure the quality assurance of project requirements, which include various configurations and deliverables, using PDRI's Palladium platform. Primary Responsibilities Ensure quality in all customer deliverables. Define and prioritize all aspects of testing over the project lifecycle. Define organizational testing roadmaps and best practices. Create, review and execute test plans based on product specifications, and organizational feedback. Lead meetings or conversations to present QA findings to both internal and external teams, including direct calls with clients. Ensure integrity, validity, and testability of all product specifications. Identify and document defects and issues associated various Palladium configurations. Must be able to work in a team and independently, demonstrate effective verbal and written communication, learn quickly, solve problems and be professional. Work with various business units to ensure testing matches our users' needs. Show a strong willingness to learn new tools, processes, and technologies as part of ongoing growth. Research and apply new processes to improve efficiency and accuracy of current QA procedures. Capable of managing and prioritizing multiple projects, ensuring project requirements, timelines, and quality metrics are met, while tracking progress and providing timely reports. The role may facilitate user training for clients during the User Acceptance Testing (UAT) phase, including providing guidance on system functionality, collecting feedback, and assisting with issue resolution. Knowledge and Skill Requirements US Citizenship required. At least 3 years of experience in quality assurance. At least 3 years of experience implementing and executing test cases. At least 3 years of experience documenting test results, filling out defect reports, and working with development teams to resolve defects. Exceptional attention to detail and ability to coordinate QA processes on multiple projects simultaneously. Proactive and self driven approach to learning. High degree of competency in Microsoft applications: Teams, Excel, Outlook, Word etc. Experience with JIRA (or similar product), JSON, HTML, XPath, Selenium, Python, and automated testing is not required, but is preferred. PDRI is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PDRI is a federal contractor employer, US Citizenship is required.
    $43k-65k yearly est. Auto-Apply 3d ago
  • Quality Assurance Coordinator

    Cenexel 4.3company rating

    Quality assurance coordinator job in Gaithersburg, MD

    About Us: Each of CenExel's research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country. Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each of our Centers of Excellence has tremendous experience and expertise in complex early phase trials, and all our sites have in-patient capability. We focus on quality people, teamwork, and highly experienced clinical research managers with a history of success. Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k. Compensation: $53,000 - 55,000/ year depending on education, experience, and skillset Job Summary: Ensure that highest standards of data quality and study participant safety are maintained, as well as adherence to study protocols, CenExel SOPs, Site Working Practices (WPs), ICH GCP, Code of Federal Regulations, and IRB Guidelines. Essential Responsibilities and Duties: Assists the QA Manager in the development, implementation and follow-up of quality assurance programs including necessary or appropriate policies and guidelines. Reviews follow-up monitoring visit reports, protocol deviation logs, and quality findings trackers for trend analysis. Performs ongoing review of a percentage sampling of study inclusion/exclusion, study procedure records, and laboratory reports to ensure that they are conducted according to the protocol, applicable SOPs, ICH/GCP guidelines and federal regulations. Performs quality review of initially created source documentation, including amendments, to ensure all protocol required procedures are present. Prepares for internal and external audits and FDA inspections. Attends staff meetings. Attends site initiation visits as needed. Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working Practices, protocol, and company guidelines and policies. Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Education/Experience/Skills: Must be able to effectively communicate verbally and in writing. High school graduate or equivalent, Bachelors degree or equivalent preferred. Minimum 1-2 years relevant experience in the clinical research industry. Knowledge/Skills/Abilities: Must be self-directed and able to work with minimal supervision; Must have in depth knowledge of FDA regulations. GCP, and ICH guidelines; Able to take a flexible approach to shifting priorities; Able to manage multiple projects and responsibilities; Motivated to work consistently in a fast paced and rapidly changing environment; Must be detail oriented and have exceptional computer, organizational, and communication skills - both written and oral. Must reflect the professional image of the company, upholding the company vision in actions, demeanor, and appearance. Must be able to clearly communicate through written and verbal means with sponsors and staff. Working Conditions Indoor, Office environment. Essential physical requirements include sitting, typing, standing, walking. Lightly active position, occasional lifting of up to 20 pounds. Reporting to work, as scheduled, is essential. On-site work arrangement. CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.
    $53k-55k yearly 2d ago

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