What does a quality assurance coordinator do?
As the quality assurance (QA) coordinator, it is your responsibility to ensure that a company's quality assurance standards and procedures are met. You will perform various QA-related tasks, which include tracking and reporting all activities, procedures, and processes, developing auditing tools to improve the internal auditing process, and conducting regular reviews and inspections to ensure employee adherence to safety and quality standards. You are also expected to assist with the creation of company procedures, policies, and processes, and conduct quality training sessions.
Quality assurance coordinator responsibilities
Here are examples of responsibilities from real quality assurance coordinator resumes:
- Implement and manage GMP repackaging and relabeling activities.
- Coordinate, oversee and manage the repetitive patient documentation and medical necessity process for all patients meeting the repetitive patient description.
- Conduct yearly ISO internal audits to ensure management continues to follow process improvement guidelines.
- Provide training to employees to promote understanding with OSHA compliance and safety orient behavior.
- Ensure procedures remain in compliance with AK, OSHA, and state requirements for environmental and safety standards.
- Perform ETL testing; by executing the test cases ensuring data transformation across the landing tables abides business requirements and rules.
- Perform internal audits and prepare documentation for FDA investigation/visits.
- Develop user define functions for different selenium locator types.
- Perform cross-browser and cross-platform testing using selenium web driver.
- Prepare pertinent documentation for FDA and other regulatory agency submission.
- Analyze all end-user requirements and potential improvements in coordination with logistics team.
- Coordinate virtual meetings between practices and Clinigence to complete EMR extraction installation.
- Support internal and external regulatory inspections by identifying and providing request GMP documentation.
- Monitor and review current Medicaid and waiver services regarding service delivery and documentation.
- Provide technical assistance, training and increase oversight when state contract violations occur.
Quality assurance coordinator skills and personality traits
We calculated that 10% of Quality Assurance Coordinators are proficient in Customer Service, Patients, and Data Entry. They’re also known for soft skills such as Analytical skills, Communication skills, and Detail oriented.
We break down the percentage of Quality Assurance Coordinators that have these skills listed on their resume here:
- Customer Service, 10%
Reduced duplicate orders by 80% and significantly improved customer service by collaborating with software development team to improve computing accuracy.
- Patients, 6%
Acted as primary nurse for heavy medical-surgical cancer patients, responsibilities included bathing, dressing, transport and medication administration.
- Data Entry, 5%
Performed data entry, filing, securing student information, performing data backups, generating reports and ensuring data confidentiality.
- Quality Improvement, 4%
Coordinated staff training in-services management of elderly population, general staff orientation and over-all operations of the Quality Improvement Program.
- Excellent Organizational, 3%
Demonstrated excellent organizational and problem resolution skills.
- ISO, 3%
Reviewed incoming customer drawings, recorded changes and submitted ISO documentations to engineering department for quoting.
Common skills that a quality assurance coordinator uses to do their job include "customer service," "patients," and "data entry." You can find details on the most important quality assurance coordinator responsibilities below.
Communication skills. Another essential skill to perform quality assurance coordinator duties is communication skills. Quality assurance coordinators responsibilities require that "accountants and auditors must be able to listen to and discuss facts and concerns from clients, managers, and other stakeholders." Quality assurance coordinators also use communication skills in their role according to a real resume snippet: "maintain communication between departments to facilitate optimum patient care. "
Detail oriented. This is an important skill for quality assurance coordinators to perform their duties. For an example of how quality assurance coordinator responsibilities depend on this skill, consider that "accountants and auditors must pay attention to detail when compiling and examining documents." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a quality assurance coordinator: "prepared detailed response reports that received accolade during next fda audit resulting in fewer findings. ".
Math skills. quality assurance coordinator responsibilities often require "math skills." The duties that rely on this skill are shown by the fact that "accountants and auditors must be able to analyze, compare, and interpret facts and figures." This resume example shows what quality assurance coordinators do with math skills on a typical day: "researched, developed and monitored primary care physicians referral system, data entry of monthly statistics for various qa/qm reports. "
Organizational skills. Another common skill required for quality assurance coordinator responsibilities is "organizational skills." This skill comes up in the duties of quality assurance coordinators all the time, as "strong organizational skills are important for accountants and auditors, who often work with a range of financial documents for a variety of clients." An excerpt from a real quality assurance coordinator resume shows how this skill is central to what a quality assurance coordinator does: "thrive in a deadline driven environment and have excellent organizational skills. "
The three companies that hire the most quality assurance coordinators are:
- Maximus18 quality assurance coordinators jobs
- Bristol Hospice11 quality assurance coordinators jobs
- ExamWorks8 quality assurance coordinators jobs
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Compare different quality assurance coordinators
Quality assurance coordinator vs. Auditor/quality
A quality auditor is responsible for inspecting the company's services and products, ensuring its adherence to business requirements and internal regulations. Quality auditors analyze the efficiency of operational functions and production processes to maintain high-quality deliverables with the utmost consideration for the safety and security of the production staff. They run quality checks for the outputs, create findings reports, and strategize methodologies to enhance stability by utilizing standard testing parameters. A quality auditor must have excellent communication and organizational skills, as they may also recommend opportunities to generate more resources and increase revenues.
While similarities exist, there are also some differences between quality assurance coordinators and auditor/quality. For instance, quality assurance coordinator responsibilities require skills such as "patients," "data entry," "quality improvement," and "data collection." Whereas a auditor/quality is skilled in "audit findings," "audit results," "quality standards," and "calipers." This is part of what separates the two careers.
Auditors/quality really shine in the retail industry with an average salary of $40,479. Comparatively, quality assurance coordinators tend to make the most money in the pharmaceutical industry with an average salary of $65,072.On average, auditors/quality reach similar levels of education than quality assurance coordinators. Auditors/quality are 4.5% less likely to earn a Master's Degree and 0.6% less likely to graduate with a Doctoral Degree.Quality assurance coordinator vs. Quality control
As the name entails, the job of a quality control inspector is to inspect, maintain, and improve the quality and standard of products. They are responsible for ensuring the company's reputation is not damaged due to defective products or inferior manufacturing processes. This can be done by detecting and resolving the problem early on, and returning the product for repair. A quality control inspector should also notify the supervisors immediately when issues arise and coordinate with them to address the problem.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that quality assurance coordinator responsibilities requires skills like "customer service," "patients," "data entry," and "quality improvement." But a quality control might use other skills in their typical duties, such as, "quality checks," "safety standards," "laboratory equipment," and "quality standards."
On average, quality controls earn a lower salary than quality assurance coordinators. Some industries support higher salaries in each profession. Interestingly enough, quality controls earn the most pay in the technology industry with an average salary of $36,096. Whereas quality assurance coordinators have higher pay in the pharmaceutical industry, with an average salary of $65,072.Average education levels between the two professions vary. Quality controls tend to reach lower levels of education than quality assurance coordinators. In fact, they're 5.5% less likely to graduate with a Master's Degree and 0.6% less likely to earn a Doctoral Degree.Quality assurance coordinator vs. Coordinator
Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a quality assurance coordinator is likely to be skilled in "quality improvement," "excellent interpersonal," "continuous improvement," and "gmp," while a typical coordinator is skilled in "excellent guest," "coordinators," "hr," and "cpr."
Coordinators make a very good living in the technology industry with an average annual salary of $51,731. On the other hand, quality assurance coordinators are paid the highest salary in the pharmaceutical industry, with average annual pay of $65,072.coordinators typically earn similar educational levels compared to quality assurance coordinators. Specifically, they're 0.2% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.Quality assurance coordinator vs. Quality associate
A quality associate is responsible for ensuring that a new product meets standards for usage and operating. You will perform various tasks that include assisting in identifying quality problems and improving operational processes, writing, disseminating, and maintaining quality documentation and manuals, and verifying logs and databases to monitor and flag quality issues and improvements. In addition, you are responsible for supporting document control and quality audits, reviewing reports and validation protocols, and investigating and diagnosing quality complaints.
Even though a few skill sets overlap between quality assurance coordinators and quality associates, there are some differences that are important to note. For one, a quality assurance coordinator might have more use for skills like "quality improvement," "excellent organizational," "excellent interpersonal," and "data collection." Meanwhile, some responsibilities of quality associates require skills like "qa," "quality specifications," "cgmp regulations," and "dms. "
In general, quality associates earn the most working in the health care industry, with an average salary of $48,676. The highest-paying industry for a quality assurance coordinator is the pharmaceutical industry.quality associates reach similar levels of education compared to quality assurance coordinators, in general. The difference is that they're 2.3% more likely to earn a Master's Degree, and 0.4% more likely to graduate with a Doctoral Degree.Types of quality assurance coordinator
Updated January 8, 2025
