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Become A Quality Assurance Director

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Working As A Quality Assurance Director

  • Evaluating Information to Determine Compliance with Standards
  • Making Decisions and Solving Problems
  • Interacting With Computers
  • Monitor Processes, Materials, or Surroundings
  • Getting Information
  • Deal with People

  • Make Decisions

  • Repetitive

  • Stressful

  • $117,399

    Average Salary

What Does A Quality Assurance Director Do

Industrial production managers oversee the daily operations of manufacturing and related plants. They coordinate, plan, and direct the activities used to create a wide range of goods, such as cars, computer equipment, or paper products.

Duties

Industrial production managers typically do the following:

  • Decide how best to use a plant’s workers and equipment to meet production goals
  • Ensure that production stays on schedule and within budget
  • Hire, train, and evaluate workers
  • Analyze production data
  • Write production reports
  • Monitor a plant’s workers to ensure they meet performance and safety requirements
  • Streamline the production process
  • Determine whether new machines are needed or whether overtime work is necessary
  • Fix any production problems

Industrial production managers, also called plant managers, may oversee an entire manufacturing plant or a specific area of production.

Industrial production managers are responsible for carrying out quality control programs to make sure the finished product meets a specific level of quality. Often called quality control systems managers, these managers use programs to help identify defects in products, identify the cause of the defect, and solve the problem creating it. For example, a manager may determine that a defect is being caused by parts from an outside supplier. The manager can then work with the supplier to improve the quality of the parts.

Industrial production managers work closely with managers from other departments as well. For example, the procurement (buying) department orders the supplies that the production department uses. A breakdown in communication between these two departments can cause production slowdowns. Industrial production managers also communicate with other managers and departments, such as sales, warehousing, and research and design.

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How To Become A Quality Assurance Director

Industrial production managers typically need a bachelor’s degree and several years of related work experience.

Education

Employers prefer managers have at least a bachelor’s degree. While the degree may be in any field, many industrial production managers have a bachelor’s degree in business administration or industrial engineering. Sometimes, production workers with many years of experience take management classes and become a production manager. At large plants, where managers have more oversight responsibilities, employers may look for managers who have a Master's of Business Administration (MBA) or a graduate degree in industrial management.

Work Experience in a Related Occupation

Many industrial production managers begin as production workers and move up through the ranks. They usually advance to a first-line supervisory position before eventually being selected for management. Most earn a college degree in business management or take company-sponsored classes to increase their chances of a promotion.

Production managers who join a firm immediately after graduating from college sometimes work as first-line supervisors before beginning their jobs as production managers.

Some managers begin working at a company directly after college or graduate school. They may spend their first few months in training programs, becoming familiar with the production process, company policies, and safety regulations. In large companies, many also spend short periods of time working in other departments, such as purchasing or accounting, to learn more about the company.

Important Qualities

Interpersonal skills. Industrial production managers must have excellent communication skills so they can work with managers from other departments, as well as with the company’s senior-level management.

Leadership skills. To keep the production process running smoothly, industrial production managers must motivate and direct the employees they manage.

Problem-solving skills. Production managers must be able to identify problems immediately and solve them. For example, if a product has a defect, the manager determines whether it is a onetime problem or the result of the production process.

Time-management skills. To meet production deadlines, managers must carefully manage their employees’ time as well as their own.

Licenses, Certifications, and Registrations

While not required, industrial production managers can earn certifications that show a higher level of competency in quality or management systems. The Association for Operations Management offers a Certified in Production and Inventory Management (CPIM) credential. The American Society for Quality offers credentials in quality control. Both certifications require specific amounts of work experience before applying for the credential, so they are generally not earned before entering the occupation.

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Quality Assurance Director jobs

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Average Length of Employment
Quality Manager 4.0 years
Quality Supervisor 3.6 years
Quality Lead 3.1 years
Quality Assurance 2.9 years
Top Employers Before
Manager 2.4%
Consultant 2.4%
Top Employers After
Consultant 5.4%
Director 4.5%
Manager 3.5%

Quality Assurance Director Demographics

Gender

Male

55.2%

Female

43.1%

Unknown

1.7%
Ethnicity

White

76.7%

Hispanic or Latino

10.9%

Asian

9.3%

Unknown

2.5%

Black or African American

0.5%
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Languages Spoken

Spanish

40.0%

Japanese

8.9%

Swedish

4.4%

Portuguese

4.4%

Chinese

4.4%

French

4.4%

Arabic

4.4%

Danish

2.2%

Filipino

2.2%

Norwegian

2.2%

German

2.2%

Persian

2.2%

Gujarati

2.2%

Carrier

2.2%

Sanskrit

2.2%

Mandarin

2.2%

Polish

2.2%

Cantonese

2.2%

Korean

2.2%

Hindi

2.2%
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Quality Assurance Director Education

Schools

University of Phoenix

22.2%

Regis University

6.5%

Villanova University

4.6%

University of Maryland - University College

4.6%

Webster University

4.6%

University of Washington

4.6%

Youngstown State University

4.6%

Brigham Young University

3.7%

San Francisco State University

3.7%

University of Texas at Arlington

3.7%

Arizona State University

3.7%

Ohio State University

3.7%

Texas State University

3.7%

University of Southern California

3.7%

University of Utah

3.7%

University of Connecticut

3.7%

University of Florida

3.7%

University of Iowa

3.7%

University of Louisville

3.7%

Liberty University

3.7%
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Majors

Business

29.2%

Nursing

11.4%

Management

6.7%

Computer Science

6.4%

Biology

4.5%

Chemistry

4.3%

Psychology

4.3%

Accounting

3.9%

Electrical Engineering

3.4%

Project Management

3.0%

Social Work

2.8%

Sociology

2.8%

Education

2.4%

Engineering

2.4%

Economics

2.1%

Communication

2.1%

Mental Health Counseling

2.1%

General Education, Specific Areas

2.1%

Computer Information Systems

2.1%

Counseling Psychology

1.9%
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Degrees

Bachelors

38.6%

Masters

30.9%

Other

15.9%

Associate

5.8%

Doctorate

4.5%

Certificate

3.3%

Diploma

0.6%

License

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Quality Assurance Director Salaries

Job Title Company Location Start Date Salary
Assurance Director Pricewaterhousecoopers LLP New York, NY Aug 17, 2015 $290,000
Assurance Director Pricewaterhousecoopers LLP New York, NY Aug 08, 2016 $250,000
Assurance Director Pricewaterhousecoopers LLP San Jose, CA Dec 09, 2016 $250,000
Assurance Director Pricewaterhousecoopers LLP New York, NY Jun 29, 2015 $240,000
Assurance Director Pricewaterhousecoopers LLP Walnut Creek, CA Sep 01, 2015 $218,600
Assurance Director Pricewaterhousecoopers LLP Dallas, TX Sep 01, 2015 $218,600
Assurance Director Pricewaterhousecoopers LLP Allentown, PA Aug 31, 2015 $205,000
Assurance Director Pricewaterhousecoopers LLP Hartford, CT Aug 31, 2015 $205,000
Assurance Director Pricewaterhousecoopers LLP New York, NY Nov 17, 2016 $205,000
Assurance Director Pricewaterhousecoopers LLP Boston, MA Aug 31, 2015 $205,000
Assurance Director Pricewaterhousecoopers LLP McLean, VA Aug 10, 2015 $201,200 -
$402,400
Assurance Director Pricewaterhousecoopers LLP New York, NY Apr 01, 2016 $188,000
Director of Quality Assurance Sazerac Company Inc. Frankfort, KY Jan 24, 2013 $187,350
Director of Quality Assurance Sazerac Company Inc. Frankfort, KY Jan 15, 2013 $187,350
Director of Quality Assurance Pharmaforce Inc. New Albany, OH Aug 17, 2015 $168,250
Director, Product Support and Quality Assurance Exigen Insurance Solutions, Inc. San Francisco, CA Sep 18, 2013 $160,000
Director, Quality Assurance Outbox AXS LLC Los Angeles, CA Sep 02, 2015 $160,000
Assurance Director Pricewaterhousecoopers LLP New York, NY Jan 10, 2015 $158,500
Assurance Director Pricewaterhousecoopers LLP Houston, TX Sep 07, 2015 $158,500
Director, Quality Assurance (Chemist) Hyperion Therapeutics, Inc. South San Francisco, CA May 03, 2013 $158,000 -
$179,000
Assurance Director Pricewaterhousecoopers LLP McLean, VA Dec 01, 2014 $157,500
QA Director Ascend Management Consulting LLC Houston, TX Sep 02, 2015 $155,000 -
$175,000
Director, Product Support &QA Eis Group, Inc. San Francisco, CA Oct 01, 2015 $130,000 -
$200,000
Director, Quality Assurance & Metrics Standard & Poor's Financial Services LLC South Brunswick, NJ Oct 05, 2015 $130,000 -
$140,000
Director, Product Support & QA Eis Group, Inc. San Francisco, CA Jul 03, 2015 $130,000 -
$200,000
Director of Quality Assurance Poplicus Inc. San Francisco, CA Mar 25, 2013 $130,000
Director-Qa Delivery Hexaware Technologies, Inc. Herndon, VA Jun 30, 2015 $130,000
Director, Quality Assurance & Regulatory Compliance Tri-Union Seafoods LLC DBA Chicken of The Sea INTL San Diego, CA May 20, 2016 $129,397
Quality Assurance Director Costex Corporation Miami, FL Mar 06, 2016 $129,334
QA Director Jpmorgan Chase & Co. Newark, DE Oct 01, 2014 $127,500

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Top Skills for A Quality Assurance Director

EnsureComplianceQAProceduresNewProductDevelopmentFoodSafetyRegulatoryComplianceInternalAuditsISOCorrectiveActionFDAOversightCompanyPoliciesSupplierQualityStrategicDirectionQualityManagementSystemProcessImprovementWebCapaRiskManagementCustomerService

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Top Quality Assurance Director Skills

  1. Ensure Compliance
  2. QA
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Completed quarterly and yearly benchmark data analysis reports to ensure compliance for service definitions.
  • Developed and executed manual and automated QA Test Plans and cases using Mercury Interactive's Quick Test Professional 8.0.
  • Evaluated and improved existing laboratory procedures to include required elements, and guided laboratory staff to take ownership of procedures.
  • Lead quality participation in new product development phase gate process, including making improvements to the process.
  • Performed as the Recall Coordinator, Food Safety Manager, assistant plant manager.

Top Quality Assurance Director Employers

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Quality Assurance Director Videos

A Day in the Life - Quality Engineer

Quality Assurance and Control Manager - CRD/4051

Quality Assurance Manager (Welding Engineering), Career Video from drkit.org

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