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Quality assurance engineering manager skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Dr. John Ballato,
Yi Yang PhD
Below we've compiled a list of the most critical quality assurance engineering manager skills. We ranked the top skills for quality assurance engineering managers based on the percentage of resumes they appeared on. For example, 9.0% of quality assurance engineering manager resumes contained corrective action as a skill. Continue reading to find out what skills a quality assurance engineering manager needs to be successful in the workplace.

15 quality assurance engineering manager skills for your resume and career

1. Corrective Action

Here's how quality assurance engineering managers use corrective action:
  • Facilitated meetings toward containment, implemented increased periodic testing, and verified corrective action in facility to eliminate potential contamination source.
  • Manage and provide guidance in completing customer complaints' failure investigations, identifying corrective/preventive actions and bring actions to closure.

2. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how quality assurance engineering managers use continuous improvement:
  • Address and resolve audit observations as a continuous improvement initiate and alignment to compliance regulations and industry standards.
  • Developed and executed Continuous Improvement and Quality Feedback Loop processes to ensure increasing quality with each development cycle.

3. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how quality assurance engineering managers use java:
  • Directed SQA planning, development & product test execution for J2ME products and Java Device Test Suite.
  • Designed, developed, and executed Test Plans of Java Beans to be used in Open-J Suite.

4. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how quality assurance engineering managers use sigma:
  • Guided the Design Assurance team in all issues regarding production quality standards and product testing/usability and analysis using Six Sigma tools.
  • Utilize six sigma tools to improve the quality of manufacturing process by identifying and removing the causes of defects.

5. ISO

Here's how quality assurance engineering managers use iso:
  • Coordinated extensive internal audits to maintain periodic ISO and Automotive Standard certifications.
  • Authored ISO 9000 procedures and manufacturing/inspection work instructions.

6. Lean Six Sigma

Here's how quality assurance engineering managers use lean six sigma:
  • Used initiative to promote significant Lean Six Sigma company-wide training initiative with local college.
  • Define and implement PLCM, ERP upgrades, and lean six sigma strategies to meet 20% increase in sales growth.

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7. Quality Management System

A quality management system is a set of techniques that deals with the procedure, process, and duties to achieve a quality goal and purpose. This particular skill focuses on the coordination and management of the company's policy. With this system, they can determine what needs improvement and understand the level of awareness and efficiency.

Here's how quality assurance engineering managers use quality management system:
  • Formulated and maintained quality control objectives complementary to the Quality Management System policies and goals, regulatory and customer requirements.
  • Established First Quality Management System with renewed focus on Quality and Cost improvement.

8. AS9100

Here's how quality assurance engineering managers use as9100:
  • Selected and Served as AS9100 Management Representative.
  • Implemented quality system for AS9100 certification.

9. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how quality assurance engineering managers use quality standards:
  • Reviewed and updated corporate documents, including purchase specifications, quality-control procedures, and product-quality standards.
  • Administrated contract review to ensure engineering and quality standards met customer requirements.4.

10. R

R is a free software environment and a language used by programmers for statistical computing. The R programming language is famously used for data analysis by data scientists.

Here's how quality assurance engineering managers use r:
  • Collect and analyze data for PPAP, First Article, Capability and R and R studies as well as Engineering Prototypes.
  • Participated in multiple model year changes and launches of the Mercedes M, R and GL Class Vehicles.

11. Process Improvement

Here's how quality assurance engineering managers use process improvement:
  • Participated in cross-functional teams involving engineering, manufacturing, and sales to address customer complaints and to promote process improvements.
  • Recommended process improvements for quality and productivity improvements, which resulted in integrated build and automated regression testing.

12. Supplier Quality

Here's how quality assurance engineering managers use supplier quality:
  • Help to manage sub-supplier quality by implementing supplier evaluation/scoring system.
  • Established supplier quality procedures and conduct supplier quality assessments.

13. Test Procedures

Test procedure i defined as a tool for conducting an experiment to analyze or observe the specifications of a process or application.

Here's how quality assurance engineering managers use test procedures:
  • Developed automated messaging test procedures and cases for Server and Enterprise Manager products.
  • Designed, developed, and executed the AUTODIN CAT III Certification Test Plan and Test Procedures for the SSP-S system.

14. Scrum

Scrum is a lean structure for communicating, designing, and promoting complex products, with a focus on programming development. It has been applied to a variety of areas, including manufacturing, testing, new technology, and marketing techniques. Scrum is a simple framework that helps people, organizations, and teams generate value by providing many solutions to complicated problems.

Here's how quality assurance engineering managers use scrum:
  • Test lead for previous scrum teams to develop payroll batch screens, standard reports and advanced reporting using IB Web Focus.
  • Performed Functional, Integration, Performance, Load and Regression tests within an agile (Scrum) environment.

15. Product Quality

Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.

Here's how quality assurance engineering managers use product quality:
  • Provided accurate testing estimates while meeting deadlines with exceptional product quality.
  • Generate quality improvement activities to achieve best-in-class product quality levels.
top-skills

What skills help Quality Assurance Engineering Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on quality assurance engineering manager resumes?

Dr. John Ballato

J. E. Sirrine Endowed Chair and Professor, Clemson University

The phrase "well rounded" may be getting old, but it's still true. We like to see graduates who didn't just go to class but worked in a laboratory or did a co-op/internship and had various extra-curricular activities, both personal and professional. Remember that materials science and engineering are leveraging computer science more and more, whether through atomistic or microstructural modeling or newer technologies such as machine learning (ML) and artificial intelligence (AI). So having some familiarity with those and how they complement experimental/hands-on studies are helpful.

Another point about skills that stand out is a simple one - do your homework. There are few things more irritating than receiving a resume or email asking for a job, and the student clearly didn't care enough to look up what we do. The resume is a copy and paste and isn't personalized to the specific position, Group, or company. That stands out like a sore thumb.

What quality assurance engineering manager skills would you recommend for someone trying to advance their career?

Yi Yang PhDYi Yang PhD LinkedIn profile

Associate Professor, Pennsylvania State University - Abington

In the next 3-5 years, I believe management skills will become increasingly important. Engineers who can bridge the gap between technical complexity and business strategy, driving innovation and growth in their organizations will be very valuable.

What hard/technical skills are most important for quality assurance engineering managers?

Donald Yeung

Professor and Associate Chair for Undergraduate Education, Affiliate Professor, Computer Science Department, University of Maryland - College Park

In terms of hard technical skills, I believe the courses students take along with their GPA in these courses is one level of demonstration. (As I mentioned above, employers know about our program probably down to specific courses, and so if someone gets an A+ in some notoriously challenging course, that's probably known and appreciated). Some employers will give technical interviews and require students to solve problems on their feet. But I think most employers will judge this based on a student's transcript.
Do you want to know more?
Read more about what experts have to say about quality assurance engineering manager

List of quality assurance engineering manager skills to add to your resume

Quality assurance engineering manager skills

The most important skills for a quality assurance engineering manager resume and required skills for a quality assurance engineering manager to have include:

  • Corrective Action
  • Continuous Improvement
  • Java
  • Sigma
  • ISO
  • Lean Six Sigma
  • Quality Management System
  • AS9100
  • Quality Standards
  • R
  • Process Improvement
  • Supplier Quality
  • Test Procedures
  • Scrum
  • Product Quality
  • DOD
  • Regression
  • Software Development
  • Selenium
  • Jira
  • Test Cases
  • MRB
  • SPC
  • Internal Audit
  • SDLC
  • Process Control
  • PPAP
  • Test Results
  • Quality Assurance Management
  • Direct Reports
  • Test Scripts
  • Material Review
  • Windows
  • FMEA
  • Android
  • API
  • APQP
  • Quality Issues
  • End Testing
  • Qa Management
  • SQL Server
  • HTML
  • Jenkins
  • FAA
  • Product Development
  • Configuration Management

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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