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Become A Quality Assurance Evaluator

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Working As A Quality Assurance Evaluator

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Processing Information
  • Documenting/Recording Information
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $73,000

    Average Salary

What Does A Quality Assurance Evaluator Do At Kelly Services

* QA oversight for validation documentation and projects being executed, or third party manufacturers on behalf of the company.
* Works directly with production and project management to integrate quality into the industrial operations.
* Serve as QA reviewer and approver of validation protocols
* Provide guidance on validation and testing strategies.
* Design and develop quality strategies and plans.
* Provide compliance oversight to project teams.
* Review requirements packages and project documentation and provide compliance input.
* Direct, review, and approve all investigations
* Work collaboratively with all internal/external business partners and key stakeholders to assess project deliverables to provide input on solutions utilizing strong interpersonal, influencing, and negotiating skills
* Partner with other departments

What Does A Quality Assurance Evaluator Do At Citi

* Ensure that records created for all Focus Clients i.e. Foreign Correspondent Banks (FCB), Foreign Missions Banking (FMB), Money Service Businesses (MSB) and Accommodation Accounts (AA) are in line and meet both regulatory and Citi’s standards.
* Ensure completeness and adequacy of all sections of the KYC Record i.e. Client Information, Screening and Adverse Media, AML Risk Summary, Product Usage Profile and the Recommendation on the Periodic Transaction Review.
* All KYC Record reviewed must meet quality standards.
* Effective and close communication with the BSU, KYCO and AML Compliance on identified deficiencies and remediation’s, with the objective of improving the quality of the KYC record
* Participate in ad hoc projects related to Focus Client process improvements, KYC platform and other projects as assigned

What Does A Quality Assurance Evaluator Do At Flagstar Bank

* Ensure appraisers are completing a thorough review and examination of standard appraisal requirements.
* Utilize the internal quality assurance tool/system to validate all requirements have been met before delivering the product to the customer.
* Assure that all documents/exhibits are provided with the final product (including photos, location maps, sketches, etc.).
* Decision maker on acceptance of appraisals.
* Effectively communicate with customers and appraisers, along with appraisal panel management team, through inbound/outbound calls as well as managing and monitoring the orders through the system workflow.
* Coordinate with appraisers on the quality of product until the final product has been provided.
* Remain up to date on regulatory and compliance changes that would impact the appraisal quality review process.
* Provide valuable input on problem resolution and process improvements for the department.
* Actively participate in training and educational opportunities as available.
* Support Appraiser Panel Manager with administrative projects and tasks and to maintain a successful and efficient operation.
* Acknowledgement and understanding of Appraiser Independence Requirements.
* Ensure compliance with applicable federal, state and local laws and regulations.
* Complete all required compliance training.
* Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures.
* Take responsibility to keep up to date with changing regulations and policies.
* Job Requirements High School Diploma, GED, or Foreign Equivalent is required.
* Minimum 5 years experience in mortgage appraisalorunderwriting experience.
* Strong knowledge of mortgage regulations and guidelines required.
* Previous experience reviewing appraisals for quality assurance.
* Strong verbal and written communication skills.
* Analytical, with an ability to identify and resolve problems.
* Well organized, paying close attention to detail.
* Ability to manage multiple priorities in a timely manner.
* Ability to meet the needs of internal and external customers by delivering high quality service.
* Rapidly adapts to changing information, conditions and/or unexpected obstacles.
* Strong interpersonal skills.
* Internal Use Only: Band

What Does A Quality Assurance Evaluator Do At Kaiser Permanente

* Conducts on site (including multi-site) clinical trial quality assurance/ compliance monitoring and provides prompt feedback to research staff and management.
* Assists the CT Quality & Compliance Manager in the development of recommendations to the KPSC CT Quality Committee (CTQC) for corrective action plans to the CT research site and satellite sites when a confirmed quality/compliance/risk issue is identified.
* Collaborates with audit team in the development and implementation of updates/ revisions to quality and compliance standards/monitoring systems to ensure regulatory objectives are met.
* Works closely with the clinical trials program structure related to training, and operations functions; supports delivery of CT compliance training and education to promote a continuous learning environment.
* Measures accuracy, comprehension, and effectiveness of training sessions and materials.
* Provides input to the development and updating of Human Research Protections (as requested) and CT compliance training programs and supports training delivery at local research sites.
* Seeks current information and maintains current knowledge base to assist in the development and implementation of the compliance risk management processes.
* Develops criteria by which risk management needs within the CT program may be assessed.
* Analyzes risk management data and makes recommendations for the incorporation of risk management principles at each CT site.
* Promotes effective interaction among the CT research sites in the establishment of risk identification systems, including the acquisition, organization and dissemination of information, data analysis and documentation.
* In conjunction with the CT compliance and operations management, ensures that audit processes are in alignment with research risk processes.
* Assist in the implementation of audit controls and conducts audits to assess adherence with policies, procedures, and legal/regulatory requirements.
* Ensures accurate and timely presentation of audit findings and recommendations to management via verbal and written reports.
* Appropriately conducts and documents all audit processes and findings.
* Assists in the collection and trending of data from site reports (e.g. external monitor reports, protocol violation reports, etc) and quality assurance audits.
* Validates continued maintenance of corrective action plans and conducts compliance investigations as appropriate.
* Compiles risk management information for dissemination to CT sites in a timely manner.
* Provides input to the development and dissemination of best practices across the CT research program.
* Works in conjunction with CT Quality and Compliance Manager and appropriate reporting department/staff to produce ongoing reports related to compliance, risk management, and quality.
* May assist regional CT management in evaluating and formulating quality/risk procedures, department goals and objectives.
* Assumes responsibility for other projects as assigned.
* Establishes appropriate working relationships with peers.
* Requires extensive travel in the KPSC region.
* Must have own reliable transportation for travel.
* Performs job functions according to the factors listed below under Job Criteria

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Quality Assurance Evaluator Career Paths

Quality Assurance Evaluator
Superintendent Operations Manager
Senior Operations Manager
9 Yearsyrs
Superintendent Project Manager Purchasing Manager
Supply Chain Manager
10 Yearsyrs
Superintendent Manager Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Team Leader Quality Assurance Lead
Quality Assurance Manager
9 Yearsyrs
Team Leader Quality Assurance Lead Quality Assurance Manager
Quality Assurance Director
11 Yearsyrs
Team Leader Project Manager Quality Manager
Director Of Quality
14 Yearsyrs
Section Chief Production Superintendent Production Manager
Technical Manager
7 Yearsyrs
Section Chief Manager Product Manager
Product Development Manager
7 Yearsyrs
Section Chief Manager Production Manager
Processing Manager
7 Yearsyrs
Quality Assurance Specialist Quality Assurance Engineer Quality Engineer
Quality Supervisor
7 Yearsyrs
Quality Assurance Specialist Quality Assurance Manager
Quality Systems Manager
12 Yearsyrs
Quality Assurance Specialist Quality Assurance Supervisor Quality Control Supervisor
Quality Control Manager
7 Yearsyrs
Supervisor Project Manager Quality Manager
Senior Quality Manager
12 Yearsyrs
Supervisor Quality Assurance Manager Quality Manager
Project Quality Manager
10 Yearsyrs
Supervisor Sales Manager Team Manager
Call Center Manager
6 Yearsyrs
Assistant Manager Case Manager Nursing Director
Director Of Quality Management
13 Yearsyrs
Assistant Manager Warehouse Manager Quality Control Manager
Quality Assurance Engineering Manager
8 Yearsyrs
Quality Assurance Supervisor Compliance Manager Regulatory Compliance Manager
Regulatory Affairs Manager
8 Yearsyrs
Quality Specialist Quality Engineer Senior Quality Engineer
Vice-President Of Quality
15 Yearsyrs
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How Would You Rate The Salary Of a Quality Assurance Evaluator?

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Top Skills for A Quality Assurance Evaluator

  1. Procedures
  2. Customer Service
  3. QA
You can check out examples of real life uses of top skills on resumes here:
  • Developed statistical and narrative data to justify any changes and recommendations to methods, procedures and manpower utilization.
  • Mastered the ability to synthesize complex financial services information with outbound calling customer service quality control evaluation objectives.
  • Conducted monthly QA Summary Meetings for senior leadership to demonstrate quality trends identified through evaluations.
  • Conducted over 400 Dining Facility inspections and provided a tremendously successful feedback on ways to improve daily operation service.
  • Facilitated weekly meetings with supervisors to ensure calibration with client's quality expectations.

Quality Assurance Evaluator Demographics

Gender

Male

54.0%

Female

35.7%

Unknown

10.3%
Ethnicity

White

58.6%

Hispanic or Latino

18.3%

Black or African American

11.1%

Asian

8.3%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

39.3%

French

9.0%

Japanese

8.2%

German

6.6%

Italian

5.7%

Chinese

5.7%

Mandarin

4.9%

Portuguese

4.1%

Russian

3.3%

Korean

2.5%

Swedish

1.6%

Tagalog

1.6%

Arabic

1.6%

Turkish

0.8%

Romanian

0.8%

Samoan

0.8%

Dutch

0.8%

Hungarian

0.8%

Greek

0.8%

Carrier

0.8%
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Quality Assurance Evaluator Education

Schools

Community College of the Air Force

41.5%

University of Phoenix

10.9%

University of Maryland - University College

5.6%

Ashford University

5.1%

The Academy

3.1%

Park University

2.8%

Columbia Southern University

2.5%

Webster University

2.5%

University of Washington

2.5%

Wayland Baptist University

2.3%

San Jose State University

2.3%

Strayer University

2.3%

Florida State University

2.3%

American University

2.3%

Kaplan University

2.3%

University of Texas at San Antonio

2.0%

Southwestern College

2.0%

Embry-Riddle Aeronautical University - Daytona Beach

2.0%

Troy University

1.8%

Trident University International

1.8%
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Majors

Business

27.7%

Electrical Engineering Technology

7.1%

Supply Chain Management

5.4%

Management

5.0%

Criminal Justice

4.9%

Human Resources Management

4.9%

Nursing

4.8%

Computer Information Systems

4.3%

Health Care Administration

4.0%

Psychology

3.9%

Accounting

3.4%

Project Management

3.2%

Information Technology

3.2%

Education

2.9%

Aviation

2.8%

Computer Science

2.6%

Communication

2.6%

Biology

2.5%

Electrical Engineering

2.4%

General Studies

2.3%
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Degrees

Bachelors

38.5%

Other

18.9%

Associate

17.5%

Masters

16.6%

Certificate

5.8%

Doctorate

1.4%

Diploma

0.9%

License

0.4%
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