Quality assurance lead jobs in Alabama

test Qualifications test Additional Information All your information will be kept confidential according to EEO guidelines. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

Job DescriptionRESEA Customer Service LiaisonHollywood, FLSalary Negotiable with ExperienceBenefits offered after probationary period.100% employer paid for employee only medical, dental, and vision. In addition to offering a 401K deferred compensation plan with employer match, tuition reimbursement, two (2) paid personal days, eleven (11) paid holidays, and accrual of paid leave time, the employer also pays for life insurance, short term disability and long-term disability.General Purpose of the Position:Provide administrative and customer service support to the assigned Department/Division and staff. Handle routine administrative tasks for the department. Position requires in-person interactions with customers. Work is performed onsite at a physical location of CSBD. Essential Responsibilities and Duties: Serve as front-line services representative to all customers utilizing the Career Source Broward's Center to meet their employment needs. Responsible for greeting and receiving customers in the Career Source Broward Center. Confer with customers by telephone or in person in order to provide information about services, and/or to obtain details of issues or concerns. Screen and direct incoming calls and answer routine questions as required. Represent Career Source Broward to assist customers in a timely, professional, efficient manner. Assist with implementation of system-wide customer service initiatives. Maintain and update daily logs of customers, various databases and information needed for high quality service delivery. Maintain referral information for self-directed customer choice. Prepare and disseminate a variety of weekly, monthly, quarterly and annual reports as directed. Prepare documents including correspondence and reports. Responsible for proper grammar, spelling, punctuation, and formatting. Maintain department files and filing system. Prepare files for archive and storage. Schedule meetings as requested. Knowledge of state MIS system to access and retrieve reports off state website and distribute to staff. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Resolve customers' service by providing information or directing customers to the appropriate resources to meet their needs. Refer unresolved customer issues to designated departments for handling. Communicate with coworkers, management, staff, clients, the general public, and others in a courteous and professional manner. Provide back-up coverage at the Reception Desk. Operate copiers and other office equipment. Open, sort, date stamp and distribute incoming mail. Create files and file documents as needed. Conform with and abide by all regulations, policies, work procedures, and instructions. Respond promptly when returning telephone calls and replying to correspondence and faxes. May be assigned other responsibilities on a temporary or ongoing basis as necessary for the delivery of quality service within the Center. Supervisory Controls and Guidelines: Works under general supervision with specific instructions and procedures from Department or team leader. Supervisor is available when questions or difficulties arise. Incumbent is expected to use discretionary judgment as needed. Supervisor's assign, review and monitor the work for accuracy, completeness and compliance with established procedures and the supervisor is available for assistance if a particularly difficult problem arises. Workforce Innovation and Opportunity (WIOA) regulations, including federal and state rules and guidelines, agency rules, policies, and procedures, labor laws, technical assistance guides and current best practices research are tools used by the incumbent. This position description in no way states or implies that these are the only job duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Education, Experience and Knowledge Required: Requires a high school diploma or equivalent with general knowledge of office procedures plus one year experience in a secretarial or clerical position. Must be proficient and accurate in the use of office equipment such as a computer, calculator, telephones, copying machine, etc. Proficient use in word processing and spreadsheet software is also necessary. Good communications and interpersonal skills are necessary. Knowledge of current funding resources for the various employment training programs is required. The ability to establish and maintain effective working relationships with other employees at all levels and the general public; the ability to effectively communicate orally and in writing and the ability to perform many tasks in a short time frame is necessary. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be used to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to write, type or file; and talk or hear. The employee is occasionally required to stand and walk. The employee may occasionally lift and / or move up to 10 pounds. The work environment characteristics are representative of those an employee encounters in an office environment. We are an EOE.

Enterprise Service Desk Specialist - Senior Clearance Requirements: Active Secret Clearance (or ability to obtain) Contract Pay Rate: $30/hr - $32/hr on W2 We are seeking a highly skilled Enterprise Service Desk Specialist (Senior) to support IT operations in a fast-paced, mission-critical environment. In this role, you will serve as a frontline technical support expert, resolving end-user issues, executing scripts, managing tickets, and providing exceptional customer service. You will troubleshoot and escalate complex incidents, ensure adherence to service level agreements (SLAs), and contribute to the overall efficiency and reliability of IT services. This is an excellent opportunity for professionals who excel in IT support, incident management, and remote troubleshooting and who are looking to grow within enterprise-level environments. Key Responsibilities: * Deliver Tier I/II support through phone, ticketing system, and remote access tools * Execute scripts and follow standard operating procedures to resolve technical issues * Diagnose, troubleshoot, and escalate hardware, software, and network incidents * Open, update, and close service tickets with clear documentation * Correlate events and incidents for proactive IT service management * Ensure compliance with SLAs and service delivery best practices * Collaborate with cross-functional IT teams to support enterprise users * Maintain high levels of customer satisfaction and professionalism Required Skills/Education: * 2+ years of experience using an IT ticketing system (ServiceNow, Remedy, etc.) * 1+ year of experience with remote desktop takeover tools * Proven experience in an IT customer service or service desk environment * Strong troubleshooting skills across Windows OS, hardware, and basic networking * Experience meeting service level goals and performance targets * Must hold a process-based certification (ITIL, HDI, CoBIT, Lean Six, Six Sigma, etc.) * Must possess MTA: Windows Operating System certification (or equivalent) * Excellent verbal and written communication skills * Ability to thrive in an onsite, team-oriented environment About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

As an Application Security Penetration Tester, you will be entrusted with the critical responsibility of safeguarding web applications and REST APIs from potential threats. Your role will require a deep understanding of the OWASP Top 10 and SANS 25, as these frameworks will guide your efforts in identifying and mitigating security vulnerabilities. Your daily tasks will involve performing thorough security assessments of third-party libraries, analyzing dependencies, and conducting both automated and manual code reviews. You will be adept at uncovering a range of security issues, including Cross-Site Request Forgery (CSRF), Cross-Site Scripting (XSS), SQL Injection, and Privilege Escalation, and you will not only identify these vulnerabilities but also provide actionable recommendations for remediation. Mastery of tools like BurpSuite is essential, as it will be your primary instrument in executing dynamic and penetration security testing. Furthermore, you will be expected to write comprehensive reports that detail your findings and suggest enhancements to bolster system security. In this role, you will also serve as a pivotal bridge between development teams and stakeholders, ensuring that security requirements are clearly communicated and understood. Your ability to define, maintain, and enforce application security best practices will be crucial in maintaining the integrity of the software development lifecycle. You will be involved in software security architecture and design reviews, ensuring that security is integrated from the ground up. Familiarity with Continuous Integration and Continuous Deployment (CI/CD) is necessary, as you will be responsible for integrating and automating security tools within DevOps processes. **Required Skills:** + Serve as a liaison between development teams and stakeholders to understand and formulate security requirements. + Define, maintain, and enforce application security best practices. + Deep understanding of OWASP Top 10, SANS 25 + Perform third-party libraries security assessment and dependency analysis. + Conduct vulnerability assessment and manual/automated code review of Java and Scala applications to find security vulnerabilities (CSRF, XSS, SQL Injection, Privilege Escalation, etc.) and recommend remediation. + Analyze scan reports from varied tools (SAST, DAST and SCA) to identify the issues, interpretate, and provide recommendation to remediate the vulnerabilities across a variety of applications, programming languages, and platforms + Conduct static, dynamic and penetration security testing of Web Applications and REST APIs. + Performs software security architecture and design reviews. + Write comprehensive reports including assessment-based findings, outcomes, and propositions for further system security enhancement. + Identify and demonstrate vulnerabilities to application owners and recommend remediation for security vulnerabilities. + Knowledge of scripting language to integrate and automate security tools within DevOps CI/CD processes. **Required Experience** : + 3 years of experience in Secure Code Review, specifically with languages such as Scala, Java, JavaScript and Spring Framework + 3 years of practical experience with Static Analysis Security Testing (SAST) and Dynamic Analysis Security Testing (DAST), + 3+ years of hands-on experience with manual penetration testing of Web Applications and REST APIs using BurpSuite Pro and Postman/Bruno + Deep understanding of Secure Coding best practices and DevSecOps principles + Proficiency of OWASP Top 10 and SANS 25 standards and testing guidelines + Knowledge of Continuous Integration and Continuous Deployment (CI/CD), AWS Security principles, Jenkins and GitHub **Desired Certification** : GPEN, GWAPT, OSCP, or CompTIA PenTest **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 120000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Full Time *Not a Contract Position **SEND Resume Today *HIRING FAST! Education/Experience: Bachelor's Degree in a related field is preferred plus 2 to 5 years of related experience (QA Engineer, Quality Manager, etc.) is required. Associate's degree or equivalent from a two year college or technical school and a minimum of three years of related experience Overview: • Contribute to the maintenance of the overall quality system, ensuring compliance with applicable ISO standards, FDA QSR's, and any other applicable laws and regulations. • Revise Quality System documentation as necessary to comply with all applicable regulations and statutory requirements. • Interpret engineering drawings, schematic diagrams, or formulas and confer with management or engineering staff to determine quality and reliability standards. • Select products for tests at specified stages in production process, and test products for variety of qualities such as dimensions, performance, and mechanical, or chemical characteristics. • Record test data, applying statistical quality control procedures. • Evaluate data and write reports to validate or indicate deviations from existing standards. • Set up and perform destructive and nondestructive tests on materials, parts, or products, to measure performance life, or material characteristics. • Prepare graphs or charts of data or enter data into computer for analysis. • Operate personal computer using word processing, database, statistical, and spreadsheet software. • Recommend modifications of existing quality or production standards to achieve optimum quality within limits of equipment capability. • Ensure the integrity of all traceable information from incoming materials through outgoing finished products and components. • Perform validation and verification testing according to written procedures or oral instructions. • Maintain the calibration system ensuring the overall compliance to documented standards. • Perform First Article Inspection and reporting on new or revised products or components ensuring compliance to specifications. • Investigate product complaints by analyzing, measuring, surmising, and report writing. • Develop & maintain Databases as required. • Effectively deploy and maintain the Internal Audit program. • Maintain the corrective and preventive action system. Conduct follow-up audits on corrective and preventive actions to ensure implementation and closure. • Trend data related to defects, productivity, environmental conditions, and other applicable information to assist in optimizing manufacturing operations. • Apply general rules to specific problems to produce logical answers; the ability to determine if the answer makes sense. • Other duties directly related to the quality function may be assigned as necessary. Qualifications • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. • Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. **Send Resume Today!

Req ID 30306 Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Our Strength Is Our People. We believe taking care of our employees will deliver the best support to our customers and our community. Our success is attributable to our employees. We recruit and retain civic-minded people who fit our family-oriented small business culture. Valued people deliver the highest level of professionalism and support to our customers. We provide our employees with a positive work environment and social activities that reinforce teamwork. Venturi, LLC a, Chenega company has an exciting career opportunity for an Advanced Test Analyst who will guide test events associated with the Navy's Multiservice Advanced Capability Test Bed (MACH-TB). This program focuses on hypersonic flight testing using robust, agile, and modular approaches. The data collected is designed to provide insight to the DoD on technology improvement and capability validation. Early, affordable, and regular hypersonic flight testing is key to robust and successful developments of hypersonic capabilities. Responsibilities Provide advice and expertise in the coordination of test events as part of a hypersonic test bed. Serve as test director for various assets within flight test control structures. Lead test planning activities for full-scale and sub-scale flight tests. Lead flight test execution, data management, data collection, and data distribution activities. Review test objectives, flight safety analyses, link margin analyses, data management and distribution plans, and other required documentation. Lead the development of flight test execution documentation to include Flight Test Director Countdowns, Launch Constraints and Decisions Documents, Test Information Sheets, and others. Provide assessments for readiness of test ranges, data collection assets, launch vehicles, and payloads. Work with training personnel to support the development of on-console training plans and material. Develop test execution calendars, schedules, critical paths, and risk assessments. Lead working groups that pull together government, range, prime contractor, and other development contractors to coordinate test activities and schedules. Other duties as assigned. Qualifications MA/MS in a field pertinent to the position being filled and 10+ years of relevant experience OR BA/BS with an additional 5+ years of additional relevant experience may be substituted for the MA/MS degree requirement. Must possess and maintain minimum Secret security clearance with the ability to obtain a TS/SCI Knowledge, Skills, and Abilities Working knowledge of hypersonic testing Good understanding of flight test planning and execution Ability to work in a high-paced environment while coordinating with multiple organizations and leadership. Ability to work within a team environment or independently as required. Proficient with Microsoft software applications. Ability to execute and complete tasks with no supervision. Ability to travel 25% to CONUS and OCONUS locations. Ability to work nights, weekends, and holidays as required. How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- ***************************** Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - ******************* Glassdoor - ******************************************************************************** LinkedIn - ***************************************** Facebook - ************************************* #Venturi, LLC Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at **************. If you are having technical issues or need an accommodation, please e-mail us at **********************. Every effort will be made to respond within 24 business hours. **************************** Native preference under PL 93-638. Drug-free workplace. We participate in the E-Verify Employment Verification Program.

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus Commercial Aircraft is looking for Summer 2026 Interns to join our Quality Assurance department based in Mobile, AL. These positions are designed to provide students the opportunity to enhance their theoretical foundation through practical experience focused in several areas of the aviation manufacturing industry. Over the course of our 10-12-week internship program, participants will have the opportunity to: Work directly with a mentor in their field of study while finding solutions to real world problems Gain on the job experience Experience our products up close by touring our state-of-the-art manufacturing facilities Build a lasting professional network through social events and engaging activities Gain the skills and knowledge to become a future industry leader Meet the Team: The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your Working Environment: On ‘Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. Your Challenges: Assist Quality team by supporting problem solving, transformation, lean manufacturing, process/continuous improvement, innovation and six sigma projects. Learn the root cause analysis and continuous improvement processes at Airbus and assist/participate in improvement efforts. Update visual management schemes, metrics, and support analysis and tools to assist in operating manufacturing. Document 5S scores, housekeeping audits and FOD levels. Assist in compliance topics. Other duties as assigned. Your Boarding Pass: Willing to temporarily live in the Mobile, AL metro area during the internship. High School diploma or equivalent experience and currently enrolled in Bachelor's Degree program for aerospace, engineering or manufacturing Study in Industrial Engineering or Manufacturing Engineering majors highly preferred Some office work environment preferred. Must be well organized and have good time management skills. Ability to use computers and associated software. Requires use of computer and proficient knowledge of Microsoft Office Suite and G Suite. AutoCAD and VBA proficiency are preferred. Ability to communicate in English both verbally and written Proficiency in G-Suite and Microsoft applications, strong knowledge of technical terms. Authorized to Work in the US without current or future need for visa sponsorship. Candidates must be authorized to Work in the US without current or future need for visa sponsorship/work authorization. Take your career to a new level and apply online now! Physical Requirements: Onsite: 100% Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. Required daily. Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. Required daily. Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Required daily. Equipment Operation: able to operate most office and personal electronic equipment. Required daily. Carrying: able to carry documents, drawings, electronic equipment up to 10lbs. daily Lifting: able to lift documents, drawings, electronic equipment up to 10lbs. daily Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Rarely required. Sitting: able to sit for long periods of time in meetings, working on computer. Required daily. Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Required infrequently. Standing: able to stand for discussions in offices or on production floor. Required daily. Travel: able to travel independently and at short notice. Approximately 5% - 10%. Walking: able to walk through office and production areas including uneven surfaces. Required daily. Personal Protective Equipment required: steel toed shoes are required for all shop floor visits; appropriate hearing/eye protection may also be required when visiting the shop floor #P3M This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: Internship Experience Level: Student Remote Type: On-site Job Family: Quality Assurance ------ Job Posting End Date: 10.25.2025 ------ By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Quality Assurance engineer. This role is based in our Huntsville, Alabama manufacturing plant and reports to the Corporate QA Manager. Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters! Job Summary Our Huntsville, Alabama location is looking for a Quality Assurance Business Partner. The selected individual will be responsible to provide technical support and ensure compliance to the Quality Assurance Management Systems within the Manufacturing Operations to ensure products meet requirements. This role will be key in guiding a continuous improvement culture mindset. The initial term at this site location will be for one year with a requirement to support other plants in the region, as assigned. Principal Responsibilities Ensure IPEX products meet customer and IPEX quality requirements. Review customer complaints periodically to identify trends and action plan to prevent reoccurrence. Lead specific quality improvement opportunities and CAPAs in conjunction with plant quality and the plant leadership team. Integrate newly acquired companies into the IPEX QMS and provide training within the plant. Execute the Corporate internal auditing of IPEX QMS. Apply appropriate use of statistical techniques. Effectively communicate and reinforce IPEX commitment to quality improvement efforts. Participate to the enhancement of IPEX quality tool including but not limited to: Process Maps Cause and Effect Matrix Gage R & R Studies Capability Studies Root Cause Analysis methodology / Control Plans DMAIC process Support IPEX PPAP (product part approval process) Other assigned responsibilities. Qualifications & Experience University Degree in Engineering or Science. Certified ISO 9001-2015 Internal auditor is an asset. Professional designation in quality Green belt Lean Six Sigma certification is an asset. Minimum 5 years of practical experience as a quality assurance professional in a manufacturing environment. Demonstrated ability to work collaboratively with cross-functional groups. Experience in Minitab is an asset but is proficient using MS office. Strong understanding of statistical process control Excellent communication skills, both written and verbal Ability to collaborate with people, processes, and systems Ability to be flexible and highly adaptive in a fast-paced environment IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at ************* #LI-HJ1

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Quality Assurance engineer. This role is based in our Huntsville, Alabama manufacturing plant and reports to the Corporate QA Manager. Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters! Job Summary Our Huntsville, Alabama location is looking for a Quality Assurance Business Partner. The selected individual will be responsible to provide technical support and ensure compliance to the Quality Assurance Management Systems within the Manufacturing Operations to ensure products meet requirements. This role will be key in guiding a continuous improvement culture mindset. The initial term at this site location will be for one year with a requirement to support other plants in the region, as assigned. Principal Responsibilities Ensure IPEX products meet customer and IPEX quality requirements. Review customer complaints periodically to identify trends and action plan to prevent reoccurrence. Lead specific quality improvement opportunities and CAPAs in conjunction with plant quality and the plant leadership team. Integrate newly acquired companies into the IPEX QMS and provide training within the plant. Execute the Corporate internal auditing of IPEX QMS. Apply appropriate use of statistical techniques. Effectively communicate and reinforce IPEX commitment to quality improvement efforts. Participate to the enhancement of IPEX quality tool including but not limited to: Process Maps Cause and Effect Matrix Gage R & R Studies Capability Studies Root Cause Analysis methodology / Control Plans DMAIC process Support IPEX PPAP (product part approval process) Other assigned responsibilities. Qualifications & Experience University Degree in Engineering or Science. Certified ISO 9001-2015 Internal auditor is an asset. Professional designation in quality Green belt Lean Six Sigma certification is an asset. Minimum 5 years of practical experience as a quality assurance professional in a manufacturing environment. Demonstrated ability to work collaboratively with cross-functional groups. Experience in Minitab is an asset but is proficient using MS office. Strong understanding of statistical process control Excellent communication skills, both written and verbal Ability to collaborate with people, processes, and systems Ability to be flexible and highly adaptive in a fast-paced environment IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at ************* #LI-HJ1

Requirements Temporary Job Requirements

Responsible for the accurate measurement, recording, and reporting of all Quality Layout, Gauge inspection processes, in-process inspection and NDT processes. Responsible for the accurate calibration, support of production gaging and compliance to all DMIR requirement per FAA guidance. Essential Duties and Responsibilities Comply with all AS/ISO/Internal procedures and work instructions Train team members engaged in Layout inspections, Metrology activities and Purchased Finished materials. Operate CMM Must be able to read CMM reports Mount, install, align, and secure tools, attachments, fixtures, and work pieces on CMM using hand tools and precision measuring instruments Execute and maintain CMM programs in accordance to company procedures Perform NDT processes as required per product type. Perform the functions of certified DMIR per FAA guide lines as required. Read and interpret blueprints, process planning, specifications, etc. Use standard inspection equipment Measure dimensions of finished, and in-process work pieces to ensure conformance to specifications, using precision measuring instruments, templates, and fixtures Identify visual defects and document nonconformances per company procedures Execute and maintain calibration records in accordance per company procedures. Schedule calibrations, create calibration datasheets using technical standards, request quotes, create purchase orders, and review vendor calibration certificates to determine if further actions are required. Must be un-biased in approach to inspection results Ensure 5-S is adhered to properly The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement for all-supplemental duties, responsibilities, or non-essential requirements. Non-Essential Duties and Responsibilities Possess familiarity with Statistical Process Control (SPC) concepts and applications are a plus Working knowledge of Geometric Dimensioning & Tolerancing (GD&T) concepts Education and/or Experience Required Demonstrated skills and/or equivalent combination of education and experience; and/or relevant Associate Degree and/or certificate from college or technical school. Experience with Quality Assurance procedures and methods used in aviation is a plus. Experience with piston engine assembly and test operations, is also desired. Certificates and/or Licenses (possess or the ability to obtain) Magnetic Particle Inspection Penetrant Inspection Eddy Current Inspection Ultrasonic Inspection DMIR Forklift (as required within assigned department) Skills Required Communication/ Comprehension Verbal and written communication skills are required Fluent in English is required Problem Solving Maintain a team-oriented working environment that allows for process development, corrective action, and problem solving Ability to read and comprehend documents such as safety rules, policies, procedures, manuals, and operating instructions Ability to effectively handle multiple activities to support the manufacturing environment Mathematical Ability to perform basic mathematical functions such as algebra, geometry, trigonometry and other equations Computer/ Technical Knowledge of layout concepts and design equipment using PCDMIS software or alternative Knowledge of computer systems - Microsoft Office Suite Knowledge of Gaging Calibration Software Physical Requirements The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. If a Team Member is found to be incapable of performing the essential function of the job, the Company will abide by Americans with Disabilities Act As Amended (ADAAA). While performing the duties of this job, the team member is required to bend, stoop, crouch and stand, handle or feel objects, tools or controls; reach with hands and arms and keep balance. While performing the duties of this job, the team member is required to perform repetitive work and is frequently exposed to vibration. Ability to walk and/or sit for extended periods of time. Visual acuity and depth perception is required The team member must regularly lift and/or move up to thirty-five (35) pounds and occasionally lift up to fifty (50) pounds. Ability to endure temperature ranges between 68 - 72 degrees Fahrenheit While performing the job functions of this position, the team member frequently works near powered motor vehicles, power tools, and automated assembly fixtures.

Minimum Skills and Abilities Required: Effectively work with diverse populations. Ability to read, understand, and relay information and ideas through effective communication, using positive, respectful comments to promote teamwork. Possess critical thinking and problem-solving skills. Capable of inspecting and evaluating the quality of products. Perform physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, kneeling, and squatting. The activities often require considerable use of the arms and legs, such as in the physical handling of materials. Ability to lift 40 pounds on a regular basis. High School diploma required. Reliable transportation. Essential Functions and Responsibilities: Serve as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/ Robinson, owners, guests, and other members of the community. Prepare the unit for the Housekeeper by making beds, loading the dishwasher, and removing soiled linens and trash. Identify and report broken or damaged furnishings or fixtures to the supervisor and through a maintenance app. Complete the inspection checklist in the housekeeping app downloaded on your personal phone. Correct housekeeping issues in the unit prior to guest arrival. Instruct groups of trainees by demonstrating and verbalizing effective housekeeping and inspector techniques. Identify housekeeping deficiencies of both Housekeepers and Quality Attendants and follow procedures to retrain to the task with encouragement and tact. Use encouraging teaching techniques to guide and manage trainees during training to ensure their success. Perform duties of a housekeeper, as needed. Perform other duties as assigned. Working Conditions: Uniform apparel is required. Clothes must fit properly, be washed and pressed, and not have holes. Maintain personal hygiene with a neat appearance, including conservative hair, make-up, jewelry, and fingernails. The work environment includes exposure to inclement weather, heat, humidity, and various cleaning products. Ability to work flexible hours, seven days per week according to seasonal needs. Regular attendance and punctuality are expected in accordance with company policy.

PRIMARY FUNCTION: The QA Supervisor- Retail/ Value supervises the day to day activities of the Quality Assurance personnel for location engaged in the slaughter and disassembly and/or value add/ further processing of poultry to ensure all procedures are followed in compliance with Company policies (i.e. HACCP, SSOPs, GMPs, etc.) and Federal and State regulations (i.e. USDA, OSHA, etc.) while achieving the highest level of productivity and maintaining customer specifications and satisfaction. RESPONSIBILITIES AND TASKS: • Manage the day to day activities of the further processing QA department through a thorough understanding of the equipment and its functions & capabilities related to process stability and output of quality, food safe products; establishing procedures and adjusting as necessary to meet production schedules, increase efficiencies, provide accurate & timely feedback on process & product performance and meet or exceed budget objectives • Deploy and rotate personnel in the most effective manner to optimize department performance by managing quality assurance & food safety checks, validating quality checks against production & customer specifications & managing products placed on hold. • Ensure daily reporting is accurately completed and recorded as required (i.e. departmental reports, attendance/staffing, NR reporting, etc.) • Identify and communicate opportunities for process improvement (complaint investigation & resolution, waste reduction, product quality, safety, etc.) and/or reduce/eliminate repeat deficiencies (i.e. hold product, accidents, downtime, etc.) • Lead or participate in the planning and implementation of process improvements, monitor improvement metrics and respond to unfavorable trends • Partner with Operations to ensure a food safe and sanitary environment by following all specifications and USDA requirements • Mentor, coach and train/ cross-train employees encouraging career development; provide consistent feedback concerning strengths and areas in need of improvement • Administer performance improvement plans and disciplinary actions on a fair and consistent basis • Follow and promote all safety initiatives, (i.e. wear and ensure others wear appropriate PPE in area where mandatory) helping to maintain a zero accident culture • Work corroboratively with other departments/shifts ensuring departmental or location goals are met or exceeded • Perform additional duties as assigned SUPERVISOR RESPONSIBILITIES: • This role is a Leader of People role with required competencies: Sizing up People, Delegation, Planning, Customer Focus and Conflict Management EDUCATION and CERTIFICATIONS: • Bachelors' degree in Science or Agricultural related field is required o A combination of education and experience may be substituted for degree • HACCP certification preferred. • Statistical Process Control (SPC) certification preferred EXPERIENCE AND SKILLS: • Minimum one (1) years' relevant experience in prepared foods manufacturing setting; three (3) years' experience in food manufacturing or poultry industry preferred • Demonstrated one (1) years' leadership experience including knowledge of timekeeping requirements, policy adherence, conflict resolution and the ability to resolve issues efficiently and effectively; three (3) years' experience preferred • Working knowledge of poultry processing, food safety regulations, OSHA guidelines, GMP and HACCP • Working knowledge of further and/ or value add processing • Must have the ability to effectively communicate in English, both verbal and written, with internal and external customers in a timely and professional manner; ability to communicate in multiple languages preferred • Strong attention to detail, organizational skills with the ability to prioritize and manage multiple projects • Proficient computer and math skills • Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast paced environment • Strong organizational skills SAFETY REQUIREMENTS: • Follow and ensure others follow departmental and company safety policies and programs • Wear required protective equipment in all areas where mandatory PHYSICAL REQUIREMENTS: • Ability to work non-standard or extended shifts including nights, weekends, and/or holidays as needed • Ability to be exposed to noise (>85 decibels), CO2, and moving production • Ability to move about throughout shift • May be exposed to heat (99ºF, 37ºC) and cold (45ºF, 4ºC) • Exposure to wet and/or dusty environment • Work around live and/or raw animal odors We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Join the Mazer team in Avondale! We are a small family business long known for exceptional service and prices in the Birmingham, AL area. We are looking for associates with mechanical aptitude and able to move up to 300 lbs with a hand truck. Appliance repair experience is preferred. Pay ranges from $20 - $22 depending on experience. Appliance duties include: Swapping refrigerator doors and attaching handles. Installing ice makers in top freezer refrigerators. Testing the functionality of truckloads of scratch & dent appliances before resale. Additional duties may include: Detailed cleaning scratch & dent appliances before resale Help unload truckloads of appliances and loadout customer purchases Use Mazer's mobile app to: Photograph appliances and upload to our website Print price labels and inventory tags Powered by JazzHR LYThePKutc

The Quality Team Member position performs in an environment that is fast paced, involving repetitive quality-related tasks on a seat manufacturing assembly line, and in receiving and shipping areas, using tools and devices where tolerances and requirements are specific to ensure the highest quality at all times Duties and Responsibilities (but not limited to): Assist the Quality Department in maintaining highest quality of all parts, products and finished goods at all times Inspect finished product(s) before sending to next department or holding area Perform layered audit and quality checks Write detailed quality reports as needed Review production or processing issues with the Supervisors as needed Work with various departments' Supervisors and Managers in setting and monitoring product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality Ability to review parts and make determinations if they pass/fail the quality standards Assist in the set-up and calibration of gauging and measuring devices; train floor associates on using gauges and measuring devices Track parts and scrap Package finished products and prepare them for shipment as needed Rotate through all the tasks required in a particular production process Ensure 5-S is adhered to properly Performs any variety of operations within the group to maintain flow of work Follow requirements of Quality policies and standards, such as, ISO 9001, TS16949, IATF16949 Follow all environmental, health, and safety policies Other duties as assigned Qualifications: Must have broad knowledge of quality systems including TS16949, ISO and QS; continuous improvement, Kaizen, 5-S, lean manufacturing, KANBAN, TPS Must have quality experience in an assembly and manufacturing environment Must be able to pass X Rite color hue test 1+ year of experience is required Technical/ Computer Skills: Must be able to identify visual defects and assist in making quality decisions Must be able to properly use quality gages, tools, and devices Must have good problem solving skills Must have good interpersonal and communication skills required Must be proficient skills in math, reading and writing Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to talk and hear Heavy walking and standing throughout the shift Frequently required to bend at the knees and waist Required to use hands to type, handle objects and paperwork Required to use hands to type, write, handle objects, boxes, equipment, tools and paperwork Required to reach and hold on to items at chest level or reach above the shoulder May be required to lift and carry objects weighing up to 50 lbs. May be required to wear safety Personal Protective Equipment for eyes, face, head, feet, hearing, hands and arms. Required to use close vision, peripheral vision, focus and see colors as required to read equipment and material labels, color-coded inventory, computer terminal screens, etc. Be willing to travel for training if required (domestic/international) Ability to work overtime and/or weekends as required Ability to work a fixed or rotating schedule The employee generally works in warehouse and indoor office environments but occasionally works outside, in all types of weather and on uneven terrain. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hyundai Transys Georgia Seating System is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hyundai Transys Georgia Seating System is committed to achieving a diverse workforce through application of its equal opportunity, non-discrimination, anti-harassment policies in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. All employment decisions at Hyundai Transys Georgia Seating System are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, disability or any other status protected by the laws or regulations in the locations where we operate.

supports the Production Division. TSC offers a professional working environment, a competitive salary, and an excellent benefits package. Come and join our team! Responsibilities: Devises testing plans, methods and equipment to assure reliability of product in conjunction with product design and specifications. Designs, develops, and implements testing methods and equipment. Plans and arranges the labor, schedules, and equipment required for testing and evaluating standard and special devices. Provides test area with parameters for sample testing and specifies tests to be performed. Compiles data and defines changes required in testing equipment, testing procedures, manufacturing processes, or new testing requirements. Responsible for testing all customer samples and for special tests that cannot be performed in the test area. Consults with the development and/or requirements team to coordinate and test applications. Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. Required Qualifications: This position requires a flexible individual with experience in the following Bachelor's degree and 0-2 years of experience or 6+ years of relevant experience in lieu of a degree Experience leading product transition from development to production Basic Python skills Select, coordinate, and calibrate instrumentation, collection and data management tools, targets, and facilities Ensure test readiness including training of test event participants re conduct of the event; equipment readiness, and security, legal, and privacy compliance arrangements Execute testing and data collection per plan Produce associated test plans, procedures, and reports/briefings, data management plan Other duties as assigned Preferred Qualifications: SQL knowledge Advanced Python knowledge including adding data collections, automating existing code, creating new scripts based on direction from design engineers Conduct cost estimating for testing, test planning and execution, data acquisition, data analysis, and reporting Lead and execute testing events, develop test plans and procedures for hardware and software testing TSC Benefits: TSC offers a stable work environment, a competitive salary, and a comprehensive benefit package; including ESOP participation, 401k Plan, Flexible Work Schedules, Tuition Reimbursement, Co-Sponsored Health Plan, Paid Leave and much more. Applying to TSC: Only those candidates invited for an interview will be contacted. Employment at TSC is contingent upon the successful completion of a comprehensive background check, security investigation, and a drug screening. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionPosition Description: Our firm is seeking a QA Engineer to work within the quality team, and ensure the overall quality of a manufactured product. This position is tasked with creating documentation, devising quality tests, and defining the criteria a test result should meet. This individual will play a key role in fixing issues as they arise. $30,000. 00 - $40,000. 00 Annually

Responsibilities Diagnose, troubleshoot and identify solutions to software and hardware issues for voice and data services Ask customers targeted questions to quickly understand the root of the problem Talk customers through a series of actions, either via phone, email or chat, until they have solved a technical issue Provide prompt and accurate feedback to customers Prioritize and manage several open issues at one time Document technical knowledge in the form of notes and manuals Conduct product validation of products Key skills 2 to 3 years of LTE Device Testing experience Strong Android debugging skills, including usage of ADB Strong device debugging skills, including the usage of QXDM Strong LTE technical skills Communication and interpersonal skills Aptitude for understanding how wireless technology products and solutions can be applied towards a customer base. Ensure customers using products have quick resolution to recurring hardware and software issues. Escalate issues to management that need executive attention Travel is expected to be around 10%

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.