Quality Assurance Engineer
Quality assurance lead job in Indianapolis, IN
Job Title: Quality Assurance Engineer/ Advisor
Compensation: $50/Hour W2
Onsite: 5 Days Each Week
As a Quality Assurance Engineering - Advisor I, you will play a critical role in ensuring the highest standards of quality and performance for our software products. Your in-depth expertise will help shape the quality assurance processes and frameworks, ensuring that our solutions are reliable and meet the needs of our clients. You will work closely with development and product teams, identifying issues and implementing best practices to drive continuous improvements in our QA operations. This role offers the opportunity to make a significant impact on the quality of our products and the overall user experience.
What you'll do:
Lead the execution of detailed quality assurance testing for complex software products.
Develop and implement comprehensive test strategies and plans.
Identify, report, and track software defects to resolution.
Collaborate with development and product teams to improve quality practices.
Mentor and guide junior QA team members to ensure adherence to best practices.
Participate in continuous improvement initiatives within the QA team.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
6+ years of experience in software quality assurance
3+ years of experience in automation testing
3+ years of experience in performance testing
3+ years of experience in Agile methodologies
6+ years of an equivalent combination of educational background, related experience, and/or military experience
Experience that would be great to have:
Experience with automated testing tools
Knowledge of continuous integration and continuous deployment (CI/CD) tools
Familiarity with security testing practices
Understanding of software development lifecycles
Certification in software testing methodologies
Senior IT QA Automation Lead (Local Only/ Indianapolis, IN. Based)
Quality assurance lead job in Indianapolis, IN
**Job Category:** Information Technology The Senior QA Automation Lead oversees the quality assurance function for Republic Airways leading a team of QA engineers to ensure the delivery of high-quality software products by defining test strategies, executing comprehensive testing plans, identifying defects, and collaborating closely with development teams to drive continuous improvement in the software development lifecycle. This role establishes QA governance and best practices and collaborates with the business product owners and participate in defining the quality goals for the overall product including user experience and compliance. This role requires hands on experience on creating test script and automation framework.
**ESSENTIAL DUTIES**
_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions._
**Test Strategy & Planning:**
+ Coordinates all the software QA needs across the Republic portfolio including performance testing, end-2-end testing, test automation, regression testing, user experience and validate the system capability and scalability
+ Develop and execute comprehensive test strategies aligned with project requirements, including functional, regression, performance, and usability testing.
+ Collaborate with product owners, developers, and stakeholders to understand product features and define acceptance criteria.
+ Design and maintain a robust test suite, leveraging both automated testing techniques and manual (as required)
+ Prioritize and estimate testing efforts to meet project deadlines.
**Team Leadership & Mentorship:**
+ Lead and mentor a team of QA engineers, providing guidance, technical support, and career development opportunities.
+ Assign tasks effectively, monitor progress, and address performance issues within the QA team.
+ Foster a culture of quality within the team, promoting best practices and continuous improvement.
**Test Execution & Defect Management:**
+ Oversee the execution of test cases across various testing phases, ensuring thorough coverage of product functionalities.
+ Define quality assurance automation development plans, including scoping, scheduling, implementation and metrics.
+ Identify, document, and track defects using defect management tools, providing clear and concise descriptions to facilitate bug resolution.
+ Collaborate with developers to reproduce issues and prioritize bug fixes.
**Automation & Tooling:**
+ Write and review the test scenarios, test scripts and test cases. Involved in the execution and development of test automation.
+ Drive the implementation and maintenance of automated testing frameworks, including unit, integration, and UI automation.
+ Identify opportunities for automation and optimize testing processes to improve efficiency.
+ Evaluate and recommend new testing tools and technologies to enhance quality assurance capabilities.
**Quality Assurance Processes & Reporting:**
+ Establish and enforce quality standards and metrics to measure the effectiveness of testing activities.
+ Generate detailed test reports, analyzing test results to identify trends and areas for improvement.
+ Proactively communicate quality risks and mitigation strategies to project stakeholders.
+ Performs other duties as assigned or required.
**REQUIRED & PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES**
_The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job._
**REQUIRED EDUCATION and/or EXPERIENCE**
+ Bachelor's degree in Computer Science, Software Engineering, or a related field.
+ 5+ years of experience as a QA Engineer with demonstrable leadership experience in managing a QA team.
+ Robust expertise in automated testing techniques, including API testing and UI automation frameworks (e.g., Selenium, Appium).
+ Deep understanding of quality assurance test automation standards, relevant tools/frameworks/software, best practices, objectives, development, implementation, execution, and reporting.
+ Ability to write various types of automation such as generating data to support various testing efforts.
+ Excellent analytical and problem-solving skills with the ability to identify root causes of defects.
+ Proficiency in defect tracking tools (e.g., Jira) and test case management platforms.
+ Strong communication and collaboration skills to effectively interact with cross-functional teams.
+ Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
+ Excels at championing agile (Scrum & Kanban) development and software engineering best practices
+ Proficiency in the following technologies/concepts as they pertain to automated QA testing
+ Azure DevOps and Git
+ Entity Framework and/or SQLAlchemy
+ MS SQL and/or PostgreSQL
+ React and TypeScript
+ Apple Swift Development (Xcode, SwiftUI, and UIKit)
+ Android Development
+ PHP
+ Knockout.js
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively communicate and present information.
REASONING/PROBLEM SOLVING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
DECISION MAKING
Makes day to day decisions used to support strategic direction. Decisions often require some thought and are somewhat structured. Decisions tend to be of moderate cost.
**PHYSICAL DEMANDS**
_The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job._
+ Able to talk or hear up to 35% of the time.
+ Able to sit over 70% of the time.
+ Able to focus with clear vision at 20 inches or less (computer screen).
**WORK ENVIRONMENT**
_The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job._
Typically, not exposed to extreme environmental conditions.
**TRAVEL REQUIREMENTS**
Travel up to 10% of the time, including overnight stays.
**EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
**Equal Opportunity Employer, Disability and Veteran Accommodations**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200+ Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80+ cities in the U.S. and Canada.
Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by our over 6,000 Associates sets us apart from the competition. We are in an era of growth and untapped potential across the aviation industry. It's an exciting time to be part of our Company, from corporate positions to the flight deck. No matter your role, your opportunities are elevated at Republic Airways.
Republic Airways fosters a culture of trust, respect, care and fun. We believe our people and the passion they bring to their work is what distinguishes us. We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles - those words are put into action each and every day at Republic.
Quality Assurance - Computer Systems
Quality assurance lead job in Lebanon, IN
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Organization Overview:
Lilly is currently constructing an advanced manufacturing facility for production of API (Active Pharmaceutical Ingredient) molecules located in Lebanon, IN. This facility is Lilly's largest investment in manufacturing capacity and is intended to provide APIs for current and future products, including new modalities. This is a unique opportunity to be a part of the startup team for a greenfield manufacturing site, and the successful candidate will help to build the processes and facility to enable a successful startup into GMP manufacturing operations.
The Computer Systems Quality Assurance role is responsible for oversite of computer system validation at the Eli Lilly Lebanon API Manufacturing facility. This role includes working with Automation, QC labs, and Tech@Lilly persons to develop validation strategies for the approach to computer system validation in compliance with corporate standards; consultation and interpretation on applying and right-sizing validation requirements; maintaining corporate and site computer systems standards and practices; participating in internal and external Regulatory agency inspections; conducting evaluations of internal or supplier quality practices; maintenance of inspectional readiness; and external benchmarking of computer system validation practices.
Responsibilities:
Deliver on CS processes:
Establish and maintain CSQ support and sustainability processes.
Deliver Projects and Programs
Understand customer, company, and Quality priorities, and support implementation goals.
Provide linkages to partner organizations with CSV including Automation/Engineering, Site Equipment Verification, Business QA, and other CSQA persons.
Grow Capabilities and Knowledge
Mentor others in CSQA / CSV-related roles
Maintain Inspection Readiness
Provide consulting and interpretation on Corporate Computer Systems/Data Integrity standards and practices as implemented at the LP1 facility.
Provide cross-functional technical leadership in the event of serious quality-related issues with computer systems.
Monitor current state of inspection-readiness.
Escalate issues appropriately.
Streamline and Continuously Improve
Promote common process and best practice across functions.
Identify systemic issues and trends across functions and drive improvement activity.
Understand the external environment/best practices and bring external learning back to Lilly.
Basic Requirements:
Bachelor's degree in computer science, Engineering, Life Sciences, or a technology-related field OR 10+ years of relevant experience
3+ years of experience in Automation/QC Labs/IT, Quality, or computer system validation in the pharmaceutical industry
Additional Preferences:
Direct experience with Computer Systems Validation (GAMP5) and data integrity basic principles (ALCOA+).
Direct experience with computer system validation of automation systems such as DeltaV and PLC's.
Previous experience in GMP production environments
Demonstrated strong oral and written communication skills.
Strong interpersonal interaction skills
Proven ability to influence quality peers, IT SMEs, and upper management.
Previous experience in Business Quality Assurance and Automation
Additional Information:
This is an on-site position in Lebanon, IN
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$65,250 - $169,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Auto-ApplyEngineer, Quality Assurance
Quality assurance lead job in Plainfield, IN
Job DescriptionDevelops and implements methods and procedures for process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed. Designs and installs sophisticated testing equipment and performs product testing and analysis to maintain quality levels and minimize defects and failure rates. Analyzes reports and defective products to determine trends and recommend corrective actions. Collaborates with supplier representatives on quality problems, ensures that effective corrective actions are implemented and contributes to supplier quality improvement programs. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision. Roles typically require a university degree or an extensive amount of practical knowledge gained through experience. Job requires an understanding and application of procedures and concepts of own discipline. The job requires the ability to make judgements based on practice and previous experience. This job typically requires a degree or equivalent and no experience.
Quality Assurance (Automation) Tester
Quality assurance lead job in Indianapolis, IN
GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion.
+ Consults with the development and/or requirements team to coordinate and test applications.
+ Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures.
+ Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests.
+ Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics.
+ Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically.
**Qualifications**
Bachelor's with 5 - 8 years (or commensurate experience)
Required Skills and Experience
+ Clearance Required:
+ Solid understanding of **Agile/scrum** software development and release process.
+ Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system.
+ **Write Java code** to automate the test of business layer or data layer applications.
+ Core Java skills, **write code using Selenium** and Java.
+ **Proficiency with SQL queries** and solid understanding of backend systems.
+ Solid understanding of implementation of Selenium **BDD** **framework** .
+ Excellent understanding of Cucumber BDD framework and various reporting mechanisms.
+ Solid experience with API testing tools like POSTMAN.
+ Design and develop UI automation framework to support complex applications.
+ Expertise with service-oriented architecture and REST APIs.
+ Test system changes to prepare for production deployment.
+ Execute test plans, scenarios, scripts, or procedures.
+ Document software defects and report defects in JIRA.
+ Perform functional, non-functional, System integration and regression testing.
+ Experience with cloud systems like Azure.
+ Proven experience with Version control systems such as GitHub & Git.
+ Maintain and update automation code with new release of the application.
+ Solid understanding of implementation of Selenium BDD framework.
+ Excellent understanding of Cucumber BDD framework and various reporting mechanisms.
+ Solid experience with API testing tools like POSTMAN.
+ Experience with application monitoring systems like DataDog, Splunk etc.
+ Excellent communication skills.
+ Must be a team player.
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $100,000.00 - USD $110,000.00 /Yr.
Submit a referral to this job (**********************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-7211_
**Category** _Software Engineering Services_
**Position Type** _Full-Time_
Quality Assurance Analyst
Quality assurance lead job in Indianapolis, IN
**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
+ The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand.
+ This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops.
**Role Responsibilities**
+ Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects.
+ Use principles, guidelines, and best practices as defined, and document testing plans.
+ Gather and present testing metrics and testing activities for the projects to key stakeholders.
+ Closely work with product teams to understand requirements and other performance SLAs.
+ Reviewing and analysing feature requirements exit criteria and design test scenarios.
+ Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production.
+ Writing, executing, and managing the manual test cases.
+ Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services.
+ Provide the UAT support for business users as well as client.
+ Reporting defects accurately and managing to successful resolution via Jira.
+ Maintaining and creating product knowledge documentation.
+ Investigate and attempt to diagnose customer support reported defects.
+ Participate in sprint planning, scrum, and backlog grooming ceremonies.
+ Researching and embrace new techniques and technology to improve testing
+ Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases.
**Knowledge, Skills and Experience Requirements**
+ 3 years' experience in progressively responsible information technology.
+ Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC.
+ Excellent numerical skills and understanding of data analysis/statistical methods.
+ Familiarity with the software development lifecycle and with automation testing technologies.
+ Experience with version management and ticketing systems, e.g. SVN, Jira.
+ Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI.
+ Experience with accessibility testing is huge plus.
+ Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential.
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short-Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
QA Audit Manager
Quality assurance lead job in Fishers, IN
Join INCOG Biopharma Services as a Manager of Audits and play a pivotal role in maintaining our reputation as a trusted GMP-certified CDMO. This exciting leadership position offers the opportunity to shape audit strategy, lead regulatory interactions with FDA and EMA, and mentor a dedicated team of audit professionals. You'll be at the forefront of ensuring compliance excellence while working in a collaborative, "All in" culture that values lean thinking and team collaboration. As part of our Quality Systems organization, you'll have direct impact on patient safety and product quality while advancing your career in a growing, innovative company that puts operational excellence at the center of everything we do.
This position reports to the Director of Quality Systems and is responsible for leading all audit activities across INCOG's sterile injectable manufacturing operations. The Manager of Audits will oversee internal audit programs, coordinate external regulatory inspections, manage client and supplier audits, and ensure robust audit response and CAPA implementation. This role requires strong leadership skills to manage a small team while maintaining the highest standards of GMP compliance and regulatory readiness in our fast-paced CDMO environment.
Essential Job Functions:
Lead Comprehensive Audit Program - Manage internal audits, client audits, and regulatory body audits covering all GMP operations, ensuring compliance with FDA, EMA, ICH, and client requirements
Lead client audits of INCOG, including coordinating the responses to the client, working with internal teams as well as internal and client QA teams to resolve observations and implement actions and records in response
Manage External Regulatory Interactions - Serve as primary point of contact for FDA, EMA, and other health authority inspections, coordinating pre-inspection preparation, leading audit response activities, and managing post-inspection CAPA implementation and regulatory communications
Manage internal inspection program, including executing audits, audit reports, and overseeing responses
Implement improvements to the system to improve compliance and efficiency of the audit team's operations
Direct Team Operations and Development - Manage and mentor 2-3 audit professionals, providing training, performance management, and career development while ensuring adequate resource allocation and team readiness for all audit activities
Ensure Documentation and Reporting Excellence - Prepare comprehensive audit reports with risk assessments and corrective action recommendations, maintain GMP-compliant audit documentation, and provide regular management reporting on audit program metrics and compliance status
Special Job Requirements:
Bachelor's degree in Life Sciences, Engineering, or related field with thorough knowledge of FDA, EMA, ICH regulations and GMP principles for sterile manufacturing operations
Minimum 7-10 years pharmaceutical/biotechnology industry experience with focus on quality assurance and auditing, including minimum 3-5 years supervisory or management experience
Direct FDA and/or EMA inspection experience and knowledge of international regulatory requirements, computerized systems validation, and data integrity standards
Demonstrated experience with regulatory inspections, audit methodologies, risk assessment, CAPA systems, and quality management systems in pharmaceutical manufacturing environment
Strong leadership and communication skills with ability to interact professionally with regulatory authorities, clients, and internal stakeholders while managing multiple priorities under pressure
Additional Preferences:
Advanced degree (MS, PhD) in relevant scientific discipline with professional certifications such as Certified Quality Auditor (CQA)
Lean Six Sigma certification or similar process improvement training with experience in validation principles and pharmaceutical manufacturing processes
Additional info about INCOG BioPharma Services:
At INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business.
If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus.
INCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
By submitting your resume and details, you are declaring that the information is correct and accurate.
Auto-ApplyINCOG BioPharma Services Careers - QA Manager, Batch Review and Disposition
Quality assurance lead job in Fishers, IN
Working closely with the Senior Director of Quality, the Manager will be instrumental in championing and developing our new organization's batch review excellence and a culture of precision, scientific rigor, and timely product release decisions. The Manager will need to successfully lead comprehensive batch reviews, make critical disposition decisions, and ensure compliance with all regulatory requirements.
The Quality Assurance Manager - Batch Review and Disposition will exemplify excellent analytical skills and develop productive, quality-focused working relationships with Manufacturing, Quality Control, , and cross-functional teams. The Manager will demonstrate excellent written and oral communication skills with the ability to clearly and concisely articulate complex quality decisions and batch disposition rationales to a range of target audiences. The Manager will thrive in a team environment but will also work autonomously utilizing strong scientific judgment and decision-making skills.
Essential Job Functions:
* Lead comprehensive batch record review processes for sterile injectable drug products, ensuring completeness, accuracy, and compliance with approved manufacturing procedures and specifications.
* Make critical batch disposition decisions (release, reject, or investigate further) based on thorough evaluation of manufacturing data, in-process testing results, and finished product testing.
* Establish and maintain batch review procedures that ensure timely and accurate evaluation of all manufacturing batches while maintaining the highest quality standards.
* Lead investigation of manufacturing deviations and out-of-specification results, determining impact on product quality and appropriate corrective and preventive actions.
* Collaborate with Quality Control to review analytical testing data, certificate of analysis information, and trending of quality attributes across multiple batches.
* Partner with Manufacturing Operations to review batch execution data, process parameters, environmental monitoring results, and equipment performance records.
* Ensure compliance with cGMP requirements and regulatory expectations for batch review and release, maintaining detailed documentation of all disposition decisions.
* Develop and maintain batch review checklists and standard operating procedures to ensure consistent and thorough evaluation processes.
* Lead cross-functional batch review meetings to discuss complex cases, unusual events, and trending of quality data across product lines.
* Maintain batch disposition databases and generate reports on batch release metrics, cycle times, and quality trends for senior management.
* Ensure readiness for regulatory inspections by maintaining comprehensive batch files and being prepared to justify all disposition decisions to regulatory authorities.
* Train and develop team members on batch review processes, quality systems, and regulatory requirements specific to sterile injectable products.
* Utilize electronic batch record systems and quality management systems (Veeva, LIMS, etc.) to ensure data integrity and efficient review processes.
* Apply statistical analysis to identify trends in manufacturing performance and product quality, implementing continuous improvement initiatives.
* Stay current with regulatory guidance on batch review and release requirements from FDA, EMA, and other global regulatory authorities.
Special Job Requirements:
* Bachelor's Degree required; degree preferred to be in Science (Chemistry, Biology, Biochemistry, Microbiology etc.)
* Minimum of 6 years of Quality Assurance experience in pharmaceutical manufacturing with at least 4 years focused on batch review and disposition.
* Expert knowledge of cGMP requirements for batch review, release, and disposition decisions in sterile injectable manufacturing.
* Experience with regulatory inspections and ability to defend batch disposition decisions to regulatory authorities.
* Proficiency with electronic quality systems including LIMS and document management systems.
* Excellent analytical and problem-solving skills with demonstrated ability to make risk-based quality decisions under time pressure.
* Strong project management skills with ability to prioritize multiple batch reviews while meeting customer delivery commitments.
* Exceptional attention to detail and ability to identify potential quality issues that may not be immediately obvious.
Additional Preferences:
* Hands-on experience with aseptic manufacturing Quality.
* Isolator-based aseptic processing experience.
* 3+ years of experience as a people leader or supervisor.
* Experience with building processes and procedures.
* Experience with Continuous improvement, Six Sigma, and/or Lean principles.
Additional info about INCOG BioPharma Services:
At INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business.
If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus.
INCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
By submitting your resume and details, you are declaring that the information is correct and accurate.
Auto-ApplyQuality Assurance Manager
Quality assurance lead job in Indianapolis, IN
Scismic is supporting a global consulting company that fosters a highly collaborative and inclusive culture, encouraging creativity, growth, and innovation. With a team of over 1,000 professionals across 50 global markets, the organization partners with world-class clients to solve complex business challenges across diverse industries. The company values a “builder's mindset,” empowering employees to create new solutions, develop lasting impact, and grow their careers in a supportive environment.
QA Manager - you will manage a team of 62 people (36 in QA and 26 in Sanitation). This is a hands-on, boots on the ground role. You will ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and problems in the department. You grow your team's capabilities and coordinates departmental activities in accordance with corporate standards, local requirements and ISO standards. In this role, you report directly to the plant manager with dotted line responsibility to corporate quality.
How you will Contribute:You will ensure that all quality objectives, goals and targets in the factory (including regional and global commitments) are met. You will develop and track your department's budget and eliminate losses. With your team, you will conduct regular plan-do-act-check assessments to plan how targets will be met, executing the plan and periodically checking and taking action to stay on track. In addition, you will ensure that there is strict adherence with all appropriate laws, food safety quality standards and consumer requirements of all manufactured products and manage crisis situations internally and externally in ways that support the company's image, policies and business. As a people leader, you are responsible for recruitment and structuring of the department to ensure there are sufficient resources to deliver on plant objectives, set and assess performance goals, and coach and mentor team members.
Requirements:Minimum 7+ years of Quality experience in food / pharma industry.Minimum of 5 years of demonstrated leadership position in a Manufacturing PlantEducation: BS Food Science or related required Proven leadership experience required Growth mindset Experience with sanitation is required Experience with compliance systems, food defense systems, audit and budgeting Experience with GFSI - FSSC, Organic, Kosher, and Rainforest Alliance implementation and compliance is required.
Salary - $128-135k, 14% bonus, relocation available to Indianapolis area.
Auto-ApplyQA/QC Manager - Semiconductor, West Lafayette, IN
Quality assurance lead job in Lafayette, IN
WORLD WIDE PROFESSIONAL SOLUTIONS is a project solutions organization committed to implementing lean constructions, collaborative contracting, and execution approaches to enable breakthroughs in performance.
We are seeking a highly skilled and motivated QA/QC Manager to be part of our team in West Lafayette, IN, beginning onsite at the project in February 2026. The QA/QC Manager for Semiconductor Construction will oversee all quality assurance and quality control functions for a major semiconductor fabrication facility project. This role ensures installations meet high-purity, cleanroom, mechanical, electrical, and process requirements while maintaining full compliance with SEMI standards and the owner's specifications. You will lead a team of discipline specific quality inspectors, manage NCRs and documentation, coordinate with contractors, and support turnover and commissioning activities. The successful candidate must be self-motivated, technically skilled, highly organized, communicate clearly and have a proven ability to work in a fast-paced dynamic environment. Candidates' work history must represent increased levels of responsibility on a progressive basis throughout their career. *Local Candidates Highly Preferred. A relocation package may be available for outstanding candidates. Per-Diem is not available for this role. Qualified candidates must be authorized to work in the USA*RESPONSIBILITIES
Develop, implement, and maintain the project-wide QA/QC plan in alignment with semiconductor facility standards.
Establish inspection and testing protocols for cleanroom, process systems, mechanical, electrical, structural, and high-purity installations.
Lead quality meetings with contractors, engineering teams, and the owner.
Manage the project's quality documentation structure (DWNs, NCRs, RFIs, QA logs, closeout document requirements).
Observes commissioning meetings and updates senior project management on project commissioning progress, targets, and risk elements
Collaboration with project construction teams to fine tune the construction schedule and integrate all the necessary equipment and system components to meet pre-requisites for equipment tagging.
Verifies that the General Contractors uphold obligations with respect to their commissioning and quality program deliverables.
Ensures equipment maintenance via the Construction Manager is upheld until handover.
Maintains the warranty program and follows up on completion of warranty tasks.
Review documentation for completeness and compliance with best quality practices and in accordance with AHJ, General Contractor and owner requirements.
Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety, Security requirements, and programs.
Coordinate with the owner on all quality matters.
Prior to the start of construction, meet with the owner or authorized representative to review the details of the contractor's Quality Control Plan's components, forms, control activities, testing and any other items to ensure a complete and mutual understanding of the QC plan and procedures and alignment with the site Quality Assurance Plan and project specifications
Participate in internal and external site audits
Monitor the implementation of the approved site Quality Assurance Plan
Coordinate with the site construction lead on all quality issues and provide technical support to resolve quality issues.
Assure all technical documents related to site quality control are utilized
Manage Owner's 3rd Party Special Inspection Agencies
REQUIREMENTS
Minimum 10 years of semiconductor facility construction experience and quality control management or industrial Building Inspector experience.
Proven experience with high-purity piping systems, cleanroom environments, Base Build systems and tool installation workflows.
Must have knowledge of the applicable codes and standards for industrial construction, with a preference for semiconductor industrial experience. Candidate should have detailed knowledge of ASME B31.3, NFPA 70, NFPA 54 and IBC Chapter 17 as well as general knowledge of other applicable codes and standards.
Knowledge of QAQC CPM scheduling in the construction environment.
Have experience with interpreting and enforcing contract requirements, drawings, specifications and applicablecodes.
Demonstrated proficiency and experience with the following tools: Microsoft Office software. Experience with document control and commissioning software programs would be beneficial.
EDUCATION & CERTIFICATIONS
Bachelor's degree in construction management, architecture or engineering, or related field preferred
Equivalent experience in the field will be considered in lieu of formal education.
Why Join WWPS
This is a full-time position with World Wide Professional Solutions. We offer a comprehensive benefits package that begins on your first day of employment, including:
Medical, dental, and vision insurance
Life insurance
Short- and long-term disability coverage
Company-match retirement plan
Paid holidays and time off
Join WWPS and be part of a high-performance team driving excellence in Advanced Manufacturing
This is a full-time position for World Wide Professional Solutions. We offer excellent benefits including medical, dental, vision, life, short term disability, long term disability, and a company match retirement plan. All benefits begin the FIRST DAY of employment.
World Wide Professional Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyTest - Do Not Apply
Quality assurance lead job in Indianapolis, IN
Description & Requirements System test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results.
- Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives.
- Create and maintain any additional ad hoc analytics requests.
- Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools.
- Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels.
- Assist Human Resources in carrying out various human resources programs and procedures.
Minimum Requirements
- Bachelor's degree with 3+ years of experience.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
65,000.00
Easy ApplyTest Analyst
Quality assurance lead job in Indianapolis, IN
Job Description
Pay: $39.48/hour
In this role you will:
Test planning and execution: Develop and execute test plans, scenarios, scripts, and test cases based on business requirements and technical specifications. Perform functional, integration, regression, and performance testing.
Defect management: Identify, document, and report defects and issues to development teams. Work with developers to resolve problems and ensure quality standards are met.
Data validation: Validate data flow between mainframe systems and other interfaces.
Collaboration: Work with Test supervisor, project managers, Product owners, developers, and other stakeholders to ensure timely delivery of quality software.
Documentation: Create and maintain detailed test documentation, including test results and progress reports.
User support: Provide support to end-users during the User Acceptance Testing (UAT) phase.
Job Requirements:
Extensive knowledge of SDLC and testing methodologies.
Good knowledge and experience with Mainframe testing including testing with technologies like?COBOL,?JCL,?and?DB2,?analyzing batch job results, and collaborating with developers to resolve issues.
Good knowledge and experience with API testing tool.
Any Salesforce testing experience is an added advantage.
Experience working in an Agile environment.
Good knowledge of Atlassian's Jira tool.
Good knowledge of qTest.
Experienced in complete defect cycle and defect management process.
Ability to identify and resolve problems or assist in the development of creative solutions, when necessary.
Ability to communicate effectively both orally and in writing.
Ability to work as part of a team and collaborate with colleagues.
Good English, presentable, confident and good people skills.
Proactive, organized and collaborative approach.
Strong problem-solving skills.
Performance Quality Analyst II
Quality assurance lead job in Indianapolis, IN
Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Performance Quality Analyst II is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries.
How you will make an impact:
* Assists higher level auditor/lead on field work as assigned and acts as auditor in charge on small and less complex audits.
* Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process.
* Demonstrates ability to audit multiple lines of business, multiple functions, and multiple systems.
* Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks.
* Works closely with the business to provide consultation and advice to management related to policy and procedure identified as out of date or incomplete and investigates, develops and recommends process improvements and solutions.
* Functions as a subject matter expert for discrepancy review, questions from team and business partners, and interpretation of guidelines and audit process.
* Acts as a mentor to peer auditors, providing training and managing work and projects as necessary.
Minimum Requirements:
Requires a BS/BA; a minimum of 3 years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector), including a minimum of 1 year related experience in a quality audit capacity; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
* WGS Claims processing experience strongly preferred.
* Experience/knowledge with local claim processing.
* Understanding of individual member benefits and cost shares preferred.
* Understanding of small, large and national group benefits and cost shares preferred.
* Prefer contract language.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyQA Engineer
Quality assurance lead job in Carmel, IN
Anchor Point Technology Resources, established in 2004. Our corporate office is located in the heart of Indianapolis, Indiana. Anchor Point is a locally owned WBE. At Anchor Point, we will work closely with you to gain a precise understanding of your business so we can deliver the best solutions. Our staff of IT professionals is available to conduct technical screenings to ensure that only the most technologically proficient candidates are presented to you. We recognize that even the most technically skilled individual may not have what it takes to fit in your organization. Therefore, we also take great care in screening individuals on their non-technical abilities. Through progressive thinking, creativity and technical expertise we are able to match the perfect resource to your need.
Job Description
Position Overview:
Join us and become part of our mission to continue delivering our industry leading virtual assistant cloud platform. Become part of a growing team of bright and motivated engineers working to create innovative solutions for our massively scalable, highly available SAAS platform.
Each QA Engineer occupies a key position on the QA Team, with responsibility to maintain and enforce the high quality standards of our Platform Software, infrastructure, and processes.
Essential Job Functions:
- Key member of the Core Platform QA Engineering team
- Develop automated Unit, Integration and End-to-End tests using Java
- Testing a massively distributed system with multiple components
- Work on all aspects of QA - creating test plans, writing automated tests, test execution and test reports
- Work with Continuous Integration products like Jenkins
- Bring new technical ideas, in keeping with the latest industry trends, to fruition by prototyping and then incorporating it in to the test suites or the platform itself
- Willingness to run manual tests in addition to test automation
Qualifications
- 2+ years of experience working on Java and Java based automation frameworks
- 2+ years of experience testing large and distributed software systems
- Experience with CI technologies (Jenkins or others) is highly desirable
- Prior experience working on all aspects of QA - developing test plans, writing automated tests, executing tests, documenting test results, critical bug fix and hot fix testing.
- Prior experience working on systems built on JVM (Java and other languages) based technologies
- Familiarity with databases and SQL
- Hands on experience working on backend systems deployed on Linux flavors
- Attention to detail and record keeping and a passion for quality
- Ability to work in a fast paced environment
- Comfortable working in small cross-functional teams using agile methodology
Additional Information
All your information will be kept confidential according to EEO guidelines.
Quality Assurance Analyst - Journeyman
Quality assurance lead job in Indianapolis, IN
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.
**Job Responsibilities**
+ Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report.
+ Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan.
+ Maintains and provides all records and reports pertaining to QA documentation.
+ QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions.
+ Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards
+ Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing.
+ Analyzes survey results for improving communication process and providing feedback to the communication owners.
+ Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.
+ Provides feedback to agents and managers based on observed strengths and improvement opportunities.
+ Analyzes readership, comprehension and application of communicated actions.
+ Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials.
+ Identifies trends in service and provides that data to the training team to enhance current training.
+ Documents customer/call communications processes and makes recommendations.
+ Implements operational process improvement initiatives on a regular basis, as well as through long-term projects.
+ Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs.
+ Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.
+ Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement.
+ Coordinates with client to create content for agent communications.
+ Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed.
+ Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment.
+ Identifies agent communication needs and makes recommendations to Call Center management.
**Minimum Qualifications**
+ U.S. citizen and fluent English speaker
+ Possess strong written and verbal communication skills
+ Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation
+ Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)
**Other Job Specific Skills**
+ Demonstrated ability to contribute to quality assurance program creation or execution.
+ Experience with call center call monitoring/recording software.
+ Exceptional customer service and problem-solving skills.
+ Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language.
+ Excellent analytical skills and strong decision-making abilities.
+ Proven ability to achieve and maintain departmental quality standards.
+ Strong Internet software and Windows operating systems and software skills.
+ Demonstrated ability to train and develop new and existing support agents.
+ Excellent interpersonal, facilitation, and relationship management skills.
+ Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines.
+ Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques.
+ Great coordination skills across multiple departments of the Customer system.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$25.00
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Pharmaceutical QA Data Analyst
Quality assurance lead job in Indianapolis, IN
Pharmaceutical QA Data Analyst needs 5-7 years experience required. Pharmaceutical QA Data Analyst requires: Hybrid 3 days on-site (Monday, Tuesday and Thursday), 2 days home Flexible on start and end time Strong background in pharmaceutical manufacturing and quality processes and/or laboratory/QC functions
Hands on experience with data management, data remediation, and/or data integrity practices.
Pharmaceutical QA Data Analyst duties:
Monitor non-terminal data and edit/create presentations, charts, diagrams, graphics, and technical documentation.
Create risk assessment documentation,
Create knowledge management documentation
Collaborate with internal teams and stakeholders to assist in analyses of data from a variety of IT systems (MES, LIMS, LES, etc).
Performance Quality Analyst II
Quality assurance lead job in Indianapolis, IN
Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Performance Quality Analyst II is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries.
How you will make an impact:
Assists higher level auditor/lead on field work as assigned and acts as auditor in charge on small and less complex audits.
Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process.
Demonstrates ability to audit multiple lines of business, multiple functions, and multiple systems.
Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks.
Works closely with the business to provide consultation and advice to management related to policy and procedure identified as out of date or incomplete and investigates, develops and recommends process improvements and solutions.
Functions as a subject matter expert for discrepancy review, questions from team and business partners, and interpretation of guidelines and audit process.
Acts as a mentor to peer auditors, providing training and managing work and projects as necessary.
Minimum Requirements:
Requires a BS/BA; a minimum of 3 years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector), including a minimum of 1 year related experience in a quality audit capacity; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
WGS Commercial Claims processing experience strongly preferred.
Experience/knowledge with local claim processing.
Understanding of individual member benefits and cost shares preferred.
Understanding of small, large and national group benefits and cost shares preferred.
Understanding of provider contract language.
Job Level:
Non-Management Exempt
Workshift:
1st Shift (United States of America)
Job Family:
QLT > Analysis
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyPerformance Quality Analyst II
Quality assurance lead job in Indianapolis, IN
Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Performance Quality Analyst II is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries.
How you will make an impact:
* Assists higher level auditor/lead on field work as assigned and acts as auditor in charge on small and less complex audits.
* Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process.
* Demonstrates ability to audit multiple lines of business, multiple functions, and multiple systems.
* Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks.
* Works closely with the business to provide consultation and advice to management related to policy and procedure identified as out of date or incomplete and investigates, develops and recommends process improvements and solutions.
* Functions as a subject matter expert for discrepancy review, questions from team and business partners, and interpretation of guidelines and audit process.
* Acts as a mentor to peer auditors, providing training and managing work and projects as necessary.
Minimum Requirements:
Requires a BS/BA; a minimum of 3 years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector), including a minimum of 1 year related experience in a quality audit capacity; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
* WGS Commercial Claims processing experience strongly preferred.
* Experience/knowledge with local claim processing.
* Understanding of individual member benefits and cost shares preferred.
* Understanding of small, large and national group benefits and cost shares preferred.
* Understanding of provider contract language.
Job Level:
Non-Management Exempt
Workshift:
1st Shift (United States of America)
Job Family:
QLT > Analysis
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Project Manager-D - Electrical Testing & Maintenance
Quality assurance lead job in Indianapolis, IN
The Project Manager is responsible for being an organized, service-orientated individual to manage projects for a variety of Customers. Position is responsible for communicating with a variety of departments, vendors, employees, and customers to ensure projects are completed on time and to budget. Position also will suggest additional services to Customers that will enhance and/or ensure the safety and efficiency of the Customer's operation.
Responsibilities
Complete Power Systems Tech duties including but not limited to:
Inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (to 500kV) electrical systems.
MCC's, Breakers and moderately complex relay calibration and power metering.
Test and calibrate electro-mechanical and solid-state relay.
Low, Medium and High voltage switchgear and circuit breaker testing.
Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner
Total responsibility for awarded jobs includes but is not limited to:
Order material as needed;
Order subcontract services as needed. Use purchase order and subcontract agreement;
Follow up on all deliveries of materials to ensure job stays on schedule.
Meet customers on-site and review and identify their needs as needed.
Schedule jobs with customer.
Generate work orders for technicians.
Prioritize and formulate an appropriate schedule to execute client work.
Generate accurate detailed reports on a timely basis.
Provide technical support to the field service personnel as it relates to testing and troubleshooting of electrical power distribution systems.
Willing to work on or field supervise projects as needed.
Communicate with clients, management and their team for effective problem resolution and transfer of pertinent information.
Accountable for maintaining status of projects and providing the client with this information.
Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
Help manage the on-going schedule and travel planning to facilitate timely response to customers.
Work may require flexible hours, weekends, holidays and night work. Must be available for out-of-town work.
All work and decisions shall be conducted in strict compliance of all regulatory law.
Observe all safety rules and Best Practices; Follow all company policies and procedures.
Other duties assigned.
Required Experience and Qualifications:
Bachelor's degree in related field or experience equivalency and a minimum of 5 years NETA Testing related experience.
Active NETA III or IV certification preferred.
Ability to read and understand complex blueprints, schematics, parts lists, and additional technical materials for troubleshooting circuit breakers and electrical power equipment.
Experience in a testing environment.
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates.
Able to meet deadlines and handle multiple tasks.
Able to work with various people throughout the organization-Customer Focused.
Focus on accuracy and efficiencies.
For positions that utilize a company vehicle, will be required to have a valid driver's license.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
We pride ourselves on our integrity and expertise. We don't cut corners.
You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
You conduct yourself professionally, ethically, and honestly.
You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
You are on time and preplan time off.
You produce a quality product.
We are customer driven
Our number one concern is our customer and our long-term relationships with them prove our dedication.
You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
We are dedicated to growing the company and our employees.
You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
You seek out new assignments and assume additional duties.
You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
You efficiently and thoroughly complete assignments.
You perform work assignments independently.
You propose new ideas and find better ways of doing things.
We get it done
We are efficient, reliable and no nonsense. We work hard, but we also play hard.
You follow through on commitments in a timely way.
You produce easily understandable and accurate reports that meet customer and/or Company expectations.
You actively listen. You seek advice and help as appropriate.
You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
You collaborate to create the best solutions for each other and our customers.
You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information:
Job: Full-Time
Location: Indianapolis, IN
Travel: Up to 50% travel.
Compensation: Pay range for this role is $45.00 to $60.00 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.
Relocation: Relocation assistance available for highly qualified candidates.
Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Lifting or moving a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. Also responsible for completing computer work.
RESA Power is an equal opportunity employer.
Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Quality Assurance Manager
Quality assurance lead job in Indianapolis, IN
Job Description
At Indianapolis Fruit Company, our distribution network and premium supply chain provide our team the necessary tools to deliver a full-service retail experience for our customers that will differentiate them from competition and provide great opportunities for success. Indy Fruit team members thrive in our dynamic and collaborative environment in this fast-paced and ever-changing industry.
Indy Fruit recognizes the importance of being able to provide our team members and their families with quality benefits as part of their overall compensation package. We provide a comprehensive and competitive package that delivers quality and value while satisfying the diverse needs of our workforce.
Since 1947, Indy Fruit has been delivering fresh fruits and vegetables to our valued retail partners throughout the Midwest. We look forward to adding you to our team and continuing our company growth.
Essential Functions:
Ensure a clean and sanitary operational room for the processing of fruit and vegetables in accordance with company and government standards
Ensures a clean and sanitary processing environment for fresh cut fruit and vegetables in accordance with company and government standards (this includes but is not limited to employee practices and sanitation)
Maintain and improve environmental monitoring program
Lead and participate in product development, including sensory evaluations, shelf life testing and product formulations
Ensures that product in the containers match the label on the container, date codes and outgoing packaging/Barcode is correct
Ensures processing room is ready for production thirty minutes prior to beginning of day
Chemicals were added to the main flume system and Barrels containing chilled water with Peracetic Acid placement, potato line, Apple line and fruit tanks and findings documented
Metal detection machines validated at start of shift and throughout production and findings documented
Hand and knife dip stations filled with sanitizer with verification of chemical strength is documented
Ensure all Products are to be run through metal detection machines at every product change metal detector validation and verification and must be completed and documented
Ensure all chemical stations must be checked with every change of product and the check off sheet completed
Check Random weight checks, bag leak test, and various other H.A.C.C.P documentation and logs
Overall Product Quality, ensuring shelf life and cold chain compliance
Purchase supplies as needed such as additives and chemicals used directly in the food processing areas
Develop, implement, and maintain a comprehensive food safety and quality program in line with industry standards and regulatory requirements
Ensure that all quality assurance processes and procedures are properly documented, regularly reviewed, and continuously improved
Participate in internal and external audits to assess the effectiveness of food safety systems and ensure compliance with relevant standards (e.g., SQF, FDA regulations)
Lead, mentor, and develop the quality assurance team, fostering a culture of continuous improvement and accountability
Conduct regular performance reviews, provide coaching and support, and identify training and development opportunities for team members
Work with QA and Food Safety team members across companies to establish best practices
Oversee the quality control process for incoming materials, in-process production, and finished products to ensure they meet established quality standards
Collaborate with production teams to identify and resolve quality issues, implement corrective and preventive actions and improve product quality
Monitor key quality metrics and trends, and report on quality performance to senior management
Lead continuous improvement initiatives aimed at enhancing product quality, reducing waste, and improving operational efficiency
Facilitate cross-functional teams to drive quality improvement projects
Investigate customer complaints, identify root causes, and implement corrective actions to prevent recurrence
Ensure timely and effective communication regarding quality issues and resolutions if needed
Stay informed of industry regulations and standards and ensure that the company's products and processes comply with all relevant laws and regulations
Prepare required documentation and reports and review completed documentation in required time frame
Ensure that all employees are trained and aware of the quality standards and regulatory requirements applicable to their roles
Coordinate and facilitate training for all production staff
Maintain standard operating procedures and overall program compliance
Collaborate with production and food safety teams to develop and improve procedures as needed
Competencies, Education, and Experience
Excellent leadership and team management skills
Listening skills
Strong problem-solving and analytical skills
Organized and attention-to-detail approach
Excellent verbal and written communication skills
High school diploma or GED equivalent
Speak and write English satisfactorily
At least 2 years of recent and successful experience performing the above functions in a significant food processing environment and food safety knowledge
Strong knowledge of quality management systems (QMS), regulatory requirements, and industry standards
Proficient PC skills in Microsoft Office, and common E Mail systems
Work Schedule:
Tuesday - Saturday
Start Time: 5:00am - Finish
Physical Demands:
Stand or walk for long periods of time
Work in cold and wet cooler conditions for extended periods of time
Repetitive bending and use of arms, legs etc.
Ability to lift 25 lbs
Benefits:
Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)
Paid Time Off
Holidays
401(k) with Company Match
Weekly Paid
Career Advancement Opportunities
All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.