We have all witnessed the consequences of quality failures. The explosion of NASA Shuttle Challenger, resulting in the death of all 7 astronauts. The BP Deepwater Horizon rig explosion, resulting in 4 million oil barrels leaking into the Mexican Gulf. Although quality assurance does not seem to be discussed in shareholder's meetings, it should remain at the forefront of how a company leads an operation.
The primary role of a quality assurance lead is to oversee the testing of a product or service to ensure adherence to industry and the organization's standards. They are involved in developing testing plans, creating risk mitigation strategies, and liaising with the product team in suggesting process improvements.
Different industries will require different degrees for a quality assurance lead. For example, working in a food production facility will require a science-related degree, whereas working to maintain the TikTok platform will require an IT degree. A quality assurance lead earns an average of $39 per hour and generally works 40 hours a week.