Post job

Quality assurance lead jobs in Medford, MA - 709 jobs

All
Quality Assurance Lead
Quality Assurance Tester
Quality Assurance Engineer
Software Quality Assurance
Test Engineer
Senior Automation Engineer
Senior Test Specialist
Module Lead
Quality Assurance Associate
Automation Test Engineer
Quality Assurance Manager
  • Testing Lead

    Guidehouse 3.7company rating

    Quality assurance lead job in Boston, MA

    Job Family: Technology Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: The Testing Lead will serve as the overall owner of the testing program for the Commonwealth of Massachusetts' statewide Oracle Health (Cerner) EHR implementation. This role is responsible for designing, executing, and validating a comprehensive testing strategy that spans all phases of the implementation lifecycle, including unit, system, integration, regression, and user acceptance testing. The Testing Lead will ensure that all workflows-clinical, financial, operational, and technical-are validated for safety, reliability, and compliance across DPH hospitals, DMH facilities, SOPS, and community-based services. Key Responsibilities Testing Strategy and Governance Develop and maintain the Master Test Plan, including scope, schedule, entry/exit criteria, traceability, and risk posture. Chair the Testing Governance Committee, escalating risks, defects, and go/no-go recommendations to the Steering Committee. Establish consistent application of methodology across all facilities and testing events. Provide executive-level reporting to EOHHS leadership on readiness, defect posture, and overall progress. Testing Execution and Oversight Lead all testing events including: Unit Testing: Validate build objects (orders, flowsheets, dictionaries, charge codes). Build Quality Audit (BQA): Confirm configuration accuracy and compliance with Oracle Health standards. System Testing: Validate end-to-end workflows within facilities. Integration Testing: Confirm HL7/FHIR message integrity across labs, imaging, MIIS, PBM claims, and SOPS Meta. Security Testing: Validate role-based access, HIPAA, and 42 CFR Part 2 compliance. Accessibility Testing: Confirm WCAG 2.1 AA standards for behavioral health and vulnerable populations. Charge and Claims Testing: Validate financial workflows and payer adjudication. Parallel Revenue Cycle Testing: Reconcile Oracle Health Patient Accounting with legacy MEDITECH systems. Data Migration Testing: Confirm completeness and accuracy of migrated data. Device Testing: Validate integration of bedside and ancillary devices. Performance and Stress Testing: Confirm system responsiveness and resilience. User Acceptance Testing (UAT): Validate real-world workflows with EOHHS super users. Post-Live Smoke Testing: Confirm core functions are stable immediately after cutover. Regression Testing: Ensure upgrades and patches do not disrupt validated workflows. Tools and Automation Manage automation frameworks using Oracle Health Test Studio, Tricentis Tosca, and interface replay harnesses. Prioritize automation for repetitive workflows (e.g., admit → order → MAR → charge) to reduce burden on state staff. Maintain defect tracking in Jira/Confluence, with dashboards for aging, velocity, and closure trends. Use Smartsheet and Power BI for readiness dashboards and reporting. Environment and Data Management Maintain stable, synchronized testing environments across Waves 1 and 2. Manage test data creation, de-identification, and seeding. Coordinate with Oracle Health on environment refresh cycles and defect fix migrations. Stakeholder Engagement and Collaboration Collaborate with Domain Test Managers, Defect Manager, Automation Lead, and EOHHS champions. Facilitate daily stand-ups, defect triage sessions, and readiness reviews. Ensure EOHHS staff are engaged as validators, not burdened as primary testers. Document all testing decisions, results, and evidence in the Oracle Project Portal. Organizational Impact and Communication Leads cross-functional testing teams across clinical, financial, and technical domains. Communicates complex testing strategies to stakeholders at all levels. Ensures alignment with Commonwealth's enterprise architecture and governance standards. Innovation and Complexity Designs scalable, compliant, and resilient testing architecture across diverse care settings. Navigates complex legacy environments and fragmented workflows. Applies structured, repeatable methodologies for high-risk testing domains. Leadership and Talent Management Manages domain test managers, automation engineers, defect analysts, and environment coordinators. Provides mentorship, performance feedback, and escalation support across all testing workstreams. Coordinates with PMO, Technical Lead, and Functional Leads to ensure delivery milestones are met. What You Will Need: Minimum 10 years of experience in healthcare IT testing, with at least 5 years in leadership roles. Proven experience with Oracle Health Millennium and RevElate testing frameworks. Deep understanding of EHR testing best practices, including parallel revenue cycle testing, EMPI validation, and integrated testing. Experience testing in public sector environments, including DPH, DMH, and SOPS workflows. Familiarity with HL7/FHIR standards, device integration, and interface validation. Strong knowledge of compliance testing (HIPAA, 42 CFR Part 2, ADA/Section 508). Expertise in testing governance, defect management, and automation tools. Excellent communication, stakeholder engagement, and documentation skills. What Would Be Nice To Have: Certifications in ISTQB, HIMSS, or Oracle Health testing tools. Experience with federal/state EHR implementations, including VA or DoD projects. Familiarity with Oracle Cloud Infrastructure (OCI) and hybrid hosting models. Experience with behavioral health, correctional, and long-term care testing scenarios. The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
    $130k-216k yearly Auto-Apply 19h ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Embedded QA Engineer

    Global Connect Technologies 4.4company rating

    Quality assurance lead job in Westford, MA

    Job Title: Embedded QA Engineer Job Type: Full-Time We are seeking an experienced Embedded QA Engineer to join our agile sprint team in Westford. The ideal candidate will be responsible for hands-on testing of embedded systems, including panels and fire systems, ensuring the delivery of high-quality software through both manual and automated testing. This role requires strong analytical and troubleshooting skills, along with the ability to collaborate effectively within a cross-functional team. Key Responsibilities Actively participate as a member of the agile sprint team. Develop, configure, and execute test cases for embedded systems. Automate new features and maintain existing automation scripts. Interpret and validate requirements from feature documentation, diagrams, and Jira tickets. Perform manual and automated testing of embedded features and assess their impact on overall system behavior. Conduct white-box testing, compiled code debugging, and detailed log analysis. Use Python scripting for automation development and troubleshooting. Identify, reproduce, and escalate defects with detailed logs and reproduction steps. Collaborate closely with development engineers during issue analysis, re-installation, and retesting cycles. Proactively learn and adapt to new tools, frameworks, and team processes. Work independently with minimal supervision while maintaining clear communication and accountability. Qualifications 3-5 years of hands-on QA/testing experience in embedded systems. Strong understanding of embedded architectures and system-level testing. Experience with Atlassian tools (Jira, Confluence) for defect tracking and documentation. Proficiency in Python scripting for automation and debugging. Ability to analyze logs, validate fixes, and identify root causes. Familiarity with white-box testing and compiled code debugging. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively in a team-oriented environment. Not required to be a full-time coder, but must have a solid grasp of technical and software concepts. Preferred Skills Experience with fire systems, life-safety systems, or other safety-critical domains. Hands-on exposure to embedded hardware panels and system integration testing. Familiarity with QA automation frameworks and test infrastructure in embedded environments.
    $74k-105k yearly est. 3d ago
  • Onsite Lab Compliance & Operations Leader

    Renovo Solutions, Inc. 3.1company rating

    Quality assurance lead job in Boston, MA

    A nationwide healthcare technology company is looking for a Site Manager in Boston. The role involves ensuring compliance with laboratory operations and regulations while managing various site-specific projects. Candidates should have over 5 years of experience in laboratory and asset management compliance, be proficient with Microsoft and Google applications, and demonstrate strong organizational skills. This full-time position is an opportunity to grow within a supportive environment, contributing to impactful healthcare solutions. #J-18808-Ljbffr
    $76k-93k yearly est. 4d ago
  • Test Automation Engineer - Acacia (Onsite)

    Cisco Systems, Inc. 4.8company rating

    Quality assurance lead job in Maynard, MA

    The application window is expected to close on February 15, 2026. Note: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. is onsite in Maynard, MA. Relocation may be supported. Meet the Team Acacia (part of Cisco) is a well-known market leader in high-speed coherent optical transceivers, pioneering the development of coherent pluggable transceivers. Acacia's coherent products are deployed by all hyperscalers to connect their Data Centers over distances from a few kilometers to thousands of kilometers and even in submarine networks. The emergence of AI has drastically increased the demand for Acacia's coherent transceivers, and our team is focused on the exciting challenge to architect, build, and maintain test automation software using scalable and maintainable methods. Your Impact As a Test Automation Engineer on our Acacia team, you will be responsible for assuring that Acacia products reliably conform to software and hardware specifications. You'll have a passion for test automation, working on complex systems, and delivering high-quality best-in-class technology, as well as have the opportunity to: Design and develop test plans, test facilities, and test automation software (C#) Execute tests on new Acacia product software releases Work closely with product developers to resolve issues before delivery to customers Document detailed test results and publish software release notes for customers Minimum Qualifications 5+ years of experience in developing large-scale, efficient, scalable, and easily maintainable test automation software in test environments for client optics modules, or similar environments, using C#, C++, or Python Bachelor's degree or Master's degree in Computer Science or Computer/Electrical Engineering or equivalent Preferred Qualifications Strong technical background in optical telecommunications, especially in client optics and/or optical coherent subsystems, including industry standards First-hand experience with testing of client optics and/or optical telecommunication systems Experience with bug tracking and reporting tools such as Bugzilla and Jira Ability to lead efforts toward enhancing the testing process Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $146,700.00 to $214,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $165,000.00 - $277,600.00 Non-Metro New York state & Washington state: $146,700.00 - $247,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $94k-120k yearly est. 1d ago
  • Senior Cybersecurity Engineer: Automation & Defense

    The Association of Technology, Management and Applied Engineering

    Quality assurance lead job in Boston, MA

    A technology management association in Boston is seeking a Cybersecurity Engineer to analyze and implement security solutions in a high-velocity environment. The ideal candidate will have expertise in Python programming and a strong understanding of cybersecurity technologies. Key responsibilities include developing cyber products, researching new security solutions, and ensuring comprehensive security across systems. This role offers a competitive salary, relocation support, and extensive benefits including great medical and retirement plans. #J-18808-Ljbffr
    $96k-120k yearly est. 2d ago
  • Test Engineer

    Promptwell

    Quality assurance lead job in Boston, MA

    PromptWell is an AI-native healthcare engagement company that revolutionizes how health plans, providers, and healthcare organizations connect with patients. By automating the healthcare digital marketing stack, PromptWell delivers personalized and dynamic outreach that drives impactful patient engagement. The platform leverages healthcare-specific intelligence, proprietary data, and human-centered design to create tailored and scalable experiences. With a focus on improving member engagement, satisfaction, and program utilization, PromptWell ensures timely and relevant communication across multiple channels, including email, SMS, and direct mail. Headquartered in Boston, PromptWell is dedicated to enhancing healthcare outcomes through innovative technology and meaningful patient journeys. Role Description We're looking for a motivated Test Automation Engineer to help build and maintain our testing infrastructure at PromptWell. As an early member of our engineering team, you'll own most of our testing strategy and infrastructure, help establish best practices that will scale with our company. This is a unique opportunity to shape our quality culture and make architectural decisions that will impact our product for years to come. Responsibilities Build and maintain CI/CD pipelines integrating automated testing across testing and production environments Establish testing infrastructure including test environments, data management, and monitoring systems Create and maintain automated test suites for API, UI, integration, and performance testing Develop testing standards and documentation Collaborate directly with developers to integrate testing early in the development lifecycle Evaluate and select testing tools, frameworks, and third-party services Skills we're looking for: 3+ years of experience in test automation and QE infrastructure Strong NodeJS and Typescript knowledge Proven experience building test automation frameworks from scratch Experience with GitHub actions and other CI/CD tools Experience NodeJS testing frameworks, specifically Playwright and Jest Basic knowledge of cloud platforms such as AWS Experience with API testing tools (Postman, etc.) Experience with NoSQL databases Self-starter mentality with ability to work autonomously Nice to Haves: Experience in early-stage startups Experience with Firebase and/or Heroku Strong Python knowledge Knowledge of security testing tools and practices Our Stack: React, Typescript, Python, MongoDB, Playwright, NextJS, PostgreSQL Job Type: Full-time Location: Hybrid/Remote
    $69k-91k yearly est. 4d ago
  • Photonics Test Engineer

    Barrington James

    Quality assurance lead job in Boston, MA

    A leading quantum/photonics hardware company is building an interconnect fabrication team in Boston and is looking for a Photonics Test Engineer to own test strategy and execution for next‑generation optical interposers and silicon photonics interconnects. In this position, you would define and implement optical/electrical test plans from wafer‑level through package‑level, work closely with OSAT partners on test flows and yield ramps, and translate test data into clear feedback for process, design, and packaging. Experience working with OSATs (process control, test spec definition, data review) and hands‑on silicon photonics test (coupling, loss budgets, BER/eye measurements, automation) would be especially valuable. If you enjoy sitting at the junction of fab, packaging, and test-helping to turn advanced silicon photonics designs into reliable, scalable interconnect products-this could be a very high‑impact move.
    $69k-91k yearly est. 5d ago
  • Associate, Quality Operations QA

    Talentburst, An Inc. 5000 Company 4.0company rating

    Quality assurance lead job in Norton, MA

    Industry: Pharmaceuticals Title: Associate, Quality Operations QA Duration: 09 months contract (+Possibility of extension) Onsite with 1x per week flexibility as needed. About the Role The QA Associate will help ensure that life-changing biopharmaceutical products are manufactured to the highest standards. The QA Associate will provide day-to-day QA support across manufacturing, validation, materials, QC, engineering and facility operations at our Norton site, partnering with cross-functional teams to maintain GMP compliance and inspection readiness. Key Responsibilities Provide raw material support, including review/approval of incoming material documentation and release for GMP use. Deliver on-the-floor QA support to manufacturing, including area clearance and changeover operations, ensuring readiness for production activities. Review and approve SOPs, master batch records (MBRs), specifications, risk assessments, and quality documents. Generate and maintain Quality-related SOPs and controlled forms. Review and approve validation documents and protocol executions to confirm compliance with approved procedures and regulatory requirements. Review and approve QC laboratory qualification documents, including equipment qualification. Perform executed batch record review and approval to ensure accuracy and compliance. Review and approve deviations, CAPAs, Change Controls and related investigations in the quality management system. Support partner audits and regulatory inspections, including document retrieval and subject matter input. Approve work orders in the maintenance system to verify equipment maintenance and calibration compliance. Collaborate with internal cross-functional teams at the Norton facility to drive continuous improvement and quality excellence. Qualification/Skills Bachelor's degree in a scientific or engineering discipline (Biology, Chemistry, Biotechnology, etc.) or equivalent experience. 2-4 years of GMP experience in Quality, Manufacturing, or QC. Knowledge of cGMP regulations (21 CFR Parts 210/211/11, ICH Q7/Q10) and Good Documentation Practices. Strong attention to detail, organizational skills, and the ability to communicate effectively across teams. Experience with quality systems (e.g., Veeva, SAP) is a plus.
    $57k-71k yearly est. 1d ago
  • Senior CQV Automation Engineer

    LVI Associates 4.2company rating

    Quality assurance lead job in Norton, MA

    The organization is seeking a mid-to-senior level Automation Engineer to support Opex and Capex projects in a pharmaceutical manufacturing facility. This role focuses on the commissioning, qualification, and optimization of automated process equipment and control systems. The position requires experience with plant automation systems (Rockwell PlantPAx preferred) and involves designing validation protocols, troubleshooting controls, and implementing reliable, efficient automation solutions. Responsibilities: Automation Execution & Documentation: Independently develop, configure, and test automated systems and control equipment, including PLCs, HMIs, and plant-wide automation networks. Analyze system performance, generate technical reports, and ensure all documentation meets cGMP, GDP, and regulatory standards. Project Planning & Scheduling: Proactively plan and manage automation commissioning and integration activities. Provide input on project timelines and ensure alignment with overall facility schedules for both CapEx and OpEx initiatives. Cross-Functional Collaboration: Serve as the automation representative on project teams, coordinating with Engineering, QA, Operations, and Validation teams to deliver robust, compliant, and reliable automation solutions on schedule. Technical Interpretation & Testing Strategy: Review and interpret technical documentation (e.g., URS, FS, P&IDs, SOPs) to develop system architecture and testing strategies. Translate specifications into functional test cases and ensure all automation requirements are fully verified and documented. Communication & Troubleshooting: Provide clear and timely updates on automation status, risks, and corrective actions. Independently troubleshoot system issues during commissioning and operational phases, implement solutions, and maintain optimized and compliant automated systems. Preferred Experience Hands-on experience with automation commissioning and qualification, including operation of automated manufacturing equipment (Rockwell PlantPAx preferred). Experience performing chamber temperature mapping, worst-case load justification, and periodic requalification reviews to confirm the validated state. Experience with cleaning cycle development, rinse sampling, surface swabbing, and visual inspections to support cleaning validation or verification. Prior qualification/testing experience with process equipment (e.g., synthesizers, UF, HPLC, lyophilizers, CIP, WFI, clean utilities, cleanrooms) and systems using Unicorn software. Experience with electronic validation management systems (e.g., Veeva, Kneat, ValGenesis) and familiarity with PLC code/ladder logic to support testing and regression analysis. Requirements Must be able to meet on-site work requirements in Norton, MA. Bachelor's degree in a STEM field (Biomedical, Chemical, Electrical, or Mechanical Engineering preferred) or equivalent experience. 5+ years of hands-on experience in automation commissioning, control system implementation, and process equipment integration in a GMP biotech or pharmaceutical manufacturing environment. Proven ability to manage, prioritize, and execute multiple automation projects simultaneously, ensuring on-time delivery and compliance. Strong proficiency in Good Documentation Practices and regulatory compliance within automated system development and operation. Willingness to work on-site outside standard business hours as needed to support system commissioning, troubleshooting, and optimization activities.
    $97k-124k yearly est. 19h ago
  • QUALITY ASSURANCE MANAGER

    City of Worcester 4.0company rating

    Quality assurance lead job in Worcester, MA

    DEPARTMENT OF EMERGENCY COMMUNICATIONS CITY OF WORCESTER The City of Worcester is seeking qualified applicants for the position of Quality Assurance Manager within the Department of Emergency Communications. The Quality Assurance Manager will provide quality assurance (QA), quality improvement (QI), and public education support to the Regional Communications Center which oversees 911, 311 and Emergency Management. Under the supervision of the Deputy Director of Emergency Management, the QA Manager is responsible for the creation, development, deployment, and ongoing operation of a comprehensive quality assurance and quality improvement program to ensure that products and/or services are consistently meeting City standards and working correctly and efficiently. The work schedule will consist of Monday-Friday, with the ability to flex the work schedule based on the needs of the overall QA/QI program and Public Education efforts. Bilingual applicants are encouraged to apply ESSENTIAL ELEMENTS: Maintain, evaluate, and update the formal QA/QI program and assist in the development and revision of policies governing 911 call-taking operations, and quality standards. Establish objective performance metrics and scoring criteria aligned with agency policies and industry standards. Identify trends, performance gaps, and training needs through data analysis and call review. Prepare, review and edit various documents and analytical reports. Monitor and evaluate incoming and outgoing telephone calls to ensure that delivery of services provided to citizens meets or exceeds expectations, that resources are being utilized appropriately, and to address complaints, failures, and mistakes expeditiously. Monitor and evaluate two-way radio traffic transmissions to ensure conformity with policies, procedures, and practices Create, develop, and distribute public education materials. Create, develop, and oversee a public education and awareness team consisting of current telecommunicators who will attend events and functions, provide materials, present demonstrations, lead classes, and more. Recommend and consult on training programs and classes, and other initiatives for the department as needed. Maintain, evaluate, and update the formal QA/QI program and assist in the development and revision of policies governing 911 call-taking operations, and quality standards. Establish objective performance metrics and scoring criteria aligned with agency policies and industry standards. Identify trends, performance gaps, and training needs through data analysis and call review. Work collaboratively with supervisors, managers, and line staff to foster a culture of accountability and continuous improvement. Assist in disaster preparation for the Emergency Management Division when large scale emergencies occur. Other duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated computer proficiency; proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Knowledge of quality assurance best practices Familiarity with two-way radio Excellent verbal and written communications skills Strong organizational skills and flexibility Detail oriented with a high degree of accuracy Ability to self-direct Ability to maintain confidentiality Ability to complete projects with limited supervision Ability to work independently and as part of a team Regular onsite attendance is required Ability to coordinate and facilitate projects and meetings with partners to effectively accomplish department goals Ability to establish and maintain professional relationships with diverse and vulnerable populations, and organizations Ability to drive sport utility or pick-up type vehicles with trailers Ability to work in an outside environment MINIMUM REQUIREMENTS: Bachelor's Degree in Criminal Justice, Business Management, Public Administration, or a related field; Three (3) years of experience as a public safety telecommunicator; OR, An equivalent combination of education, training and five (5) years of related experience which provide the required knowledge, skills and abilities to perform the required duties of the position will be considered in lieu of the above-mentioned requirements. Certification to perform as a 9-1-1 telecommunicator as prescribed by the MA State 911 Department. Must complete formal Quality Assurance and Improvement Training Program within twelve (12) months of hire. Successful results of CORI and FBI fingerprint check. Valid driver's license and access to reliable transportation. Excellent communication skills. PREFERRED QUALIFICATIONS: Master's Degree in Criminal Justice, Business Management, Public Administration, or a related field. Five (5) years of progressive experience as a public safety telecommunicator. SALARY RANGE: $78,080 - $102,040 annually, full-time, exempt, with an excellent benefits package. To apply, please visit: ****************************** or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, JANUARY 16, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, ************, .
    $78.1k-102k yearly 4d ago
  • Embedded Systems Senior Staff - Testing Specialist

    GE Aerospace 4.8company rating

    Quality assurance lead job in Lynn, MA

    An Embedded System Senior Staff Engineer will be responsible for the electronic design, firmware design, manufacturing, testing, and support of a real time embedded system used to validate engine control system Full Authority Digital Engine Control (FADEC) for both internal GE Aerospace and external customers. The FADEC Test System (FTS) is used for Software-in-the-loop (SIL) and Hardware-in-the-loop (HIL) testing in the initial design and field support of engine control systems throughout the life of the product. The role will include the design, fabrication, and integration of custom circuit board to meet specific controls engineering customer needs, as well as the design and fabrication of custom electrical harnesses and wiring for use at test and to support rapid progression between engine types. **Job Description** **Roles and Responsibilities** · Responsible for execution of laboratory and field validation testing, inspection and data acquisition for use in the design and validation of products and services · Creates robust component, logic and systems designs to ensure product safety, system and component reliability and preservation of operational capability. · Integrates and balances overall customer and engine requirements and internal best practices to develop and advance overall system functional architecture. Optimally partitions overall functionality between vehicle, fuel, electrical, and pneumatic hardware sub-systems and software logic. · Designs electrical system architecture and ensures compatible component functional requirements which deliver power, sensing, computation and actuation, meeting system level requirements within specified environment throughout the lifecycle. Supports production and field event investigations. · Requires specialized knowledge within electrical hardware design and aviation controls software. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation. · Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work. · Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision. · Leads functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others' options on particular topics. May guide others to consider a different point of view. **Required Qualifications** · Master's Degree in Engineering or Sciences from an ABET-accredited university or college. · Minimum of 6 years of electronic design & test experience, spanning analog and digital circuitry, preferably including avionics and embedded interfaces in Aerospace or equivalent industry. · Due to the nature of the duties of this position, this role requires the individual to obtain and maintain US Government Security Clearance; prerequisite for a security clearance is U.S. citizenship · Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. **The base pay range for this position is $200,000 - $220,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close on 12/20/2025.** **Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirements Savings Plan, a tax-advantages 401(K) savings opportunity with the company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, adoption assistance, paid parental leave, disability insurance, life insurance and paid time-off for vacation or illness.** **General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.** \#LI-TJ1 GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $200k-220k yearly 60d+ ago
  • Quality Assurance (Automation) Tester

    Govcio

    Quality assurance lead job in Boston, MA

    GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_
    $100k-110k yearly 30d ago
  • Software QA Automation

    Einfochips

    Quality assurance lead job in Boston, MA

    eInfochips is a product engineering and software R&D services company with over 20+ years of experience, 500+ product developments, and 40M+ deployments in over 130 countries. Today, 60% of our revenues come from Fortune 500 companies and 80% from solutions around connected devices. Founded in 1994, our work culture is built over years of experience in providing innovative solutions to our clients and our indomitable spirit to excel in all aspects of our engagement, we call it - “Passioneering” We believe that our success lies upon the skills and quality of our people we work with. Today, we are geographically spread with 1800+ employees, 10 design centers and offices in India, Japan and the USA. Job Description Software QA Automation for Wireless Products: Seeking a talented individual with an appropriate level of experience and interest in Software Validation Automation. As an embedded automation team member, you will help guide expansion in automation excellence by ensuring that software enabled wireless products are robust and reliable, that they will work well with source devices (e.g. phones, tablets, mp3 players, laptops). You will work with engineers to support all phases of the software development lifecycle, from product inception to start of production and beyond. You will be tasked with providing potential solutions to new technologies and new features. Support will include demonstration interfaces and manufacturing API's. Responsibilities: Follow best practices and ensuring coding standards. Support team direction to best implement continuous integration and automated overnight build testing. Support automation framework enhancements. Design and implement Python code for new or existing features. Design, implement and execute automated test procedures for wireless headphone and mobile speaker products. Develop automation test suites for user interface, embedded components, and application software components. Support all phases of the software lifecycle including requirements analysis, testing, release validation, and documentation. Utilize test case management and issue tracking systems. Collaborate across the organization with a desire to teach and learn from others. Occasional international or local travel to support meetings with 3rd party suppliers or test labs. Qualifications BSEE/BSCS/BSCE with a minimum of 6-8 years related work experience. Experience working with Embedded product automation. Experience with Mobile device automation. Experience with Python and other scripting languages. Experience with JIRA, Jama, and source code management (SCM) tools (Subversion, Git, Jenkins, etc.). Expertise with Bluetooth, Wifi, or other networking protocols. Experience with basic lab equipment (Bluetooth analyzers). Demonstrate strong troubleshooting and root cause analysis skills. Strong oral and written communication skills. Additional Information All your information will be kept confidential according to EEO guidelines.
    $82k-114k yearly est. 1d ago
  • Manual Software Quality Assurance

    Trivelta

    Quality assurance lead job in Boston, MA

    Job Description Trivelta powers sportsbook and casino platforms used by operators around the world. As we continue to scale our global offering, we're looking for an Entry-Level Manual Software Quality Assurance Specialist to help ensure our products are reliable, intuitive, and high-performing. This is an ideal starting point for someone interested in breaking into software quality assurance-no prior QA experience required. You'll test new features, identify issues, document bugs, and help improve the overall user experience across web and mobile applications. We'll provide training, clear testing guidelines, and ongoing mentorship to help you grow into a strong QA professional. Responsibilities will include: Execute manual test cases across mobile and web sportsbook/casino products. Perform exploratory testing to identify unexpected behavior, edge cases, or usability issues. Test new game functionality, betting flows, account management features, and transaction workflows. Validate bugs after fixes (regression testing) to ensure stable releases. Identify and document defects clearly with steps to reproduce, screenshots, and expected vs. actual results. Track issues in Jira or similar tools. Work with engineers to retest resolved defects and confirm fixes. Verify that new features meet functional requirements before launch. Participate in test-cycle planning and provide feedback on product readiness. Help maintain test cases, checklists, and testing standards as the platform evolves. Work with product managers, engineers, and designers to understand feature intent and acceptance criteria. Communicate issues clearly and concisely to help teams resolve problems quickly. Qualifications: Interest in software quality assurance, gaming, sports betting, or mobile technology. Strong attention to detail and ability to follow structured testing steps. Basic understanding of mobile and web functionality (you do NOT need prior QA experience). Curiosity, willingness to learn, and ability to work independently. This position is onsite at our Boston, MA HQ located in the Seaport District a short walk from South Station.
    $82k-114k yearly est. 30d ago
  • Quality Assurance Testing (Pega PRPC/PlanView)

    Practice Xpert Inc. 3.7company rating

    Quality assurance lead job in Boston, MA

    TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients. Job Description Title : Quality Assurance Testing (Pega PRPC/PlanView) Location : Boston, MA Duration : 12 Months Pay Rate : Can Be Discussed Manual Testing team member to manage functional, Regression, Integration /interfaces, Conversion, Reports, End to End testing. Experience in Biopharma / Biotechnology / Clinical Research Organization is a plus. Experience with agile software practices and managing work across more than one project. Experience with various SDLC processes and how various QA activities and quality-centered best practices fit into such product development lifecycles. Minimum of 6-8 years of experience providing Software QA and Testing services. Experience working with offshore teams. Experience using PRPC developer portals and Rules Explorer Trained on PegaRULES Process Commander (PRPC), including both Fundamentals as well as Bootcamp. Experience using PRPC's Clipboard for testing Experience using PRPC's Performance Analyzer (PAL) to take performance readings for subsequent performance analysis Experience reviewing and verifying such PRPC rules as validation rules and service levels Experience with Project View tool - preferred Familiarity with FDA regulations such as 21 CFR Part 11 and GxP desirable. Good knowledge of SQL is must. Knowledge of HP Quality Center 10.x or higher version. JIRA exposure is a plus. Experience in Agile and waterfall methodology preferred. Good communication skills. Additional Information Thanks & Regards ----- Chris Zion ************ chris at tekwissen dot com
    $70k-96k yearly est. 1d ago
  • Quality Assurance Testing (Pega PRPC/PlanView)

    Stem Xpert

    Quality assurance lead job in Boston, MA

    TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients. Job DescriptionTitle : Quality Assurance Testing (Pega PRPC/PlanView) Location : Boston, MA Duration : 12 Months Pay Rate : Can Be Discussed Manual Testing team member to manage functional, Regression, Integration /interfaces, Conversion, Reports, End to End testing. Experience in Biopharma / Biotechnology / Clinical Research Organization is a plus. Experience with agile software practices and managing work across more than one project. Experience with various SDLC processes and how various QA activities and quality-centered best practices fit into such product development lifecycles. Minimum of 6-8 years of experience providing Software QA and Testing services. Experience working with offshore teams. Experience using PRPC developer portals and Rules Explorer Trained on PegaRULES Process Commander (PRPC), including both Fundamentals as well as Bootcamp. Experience using PRPC's Clipboard for testing Experience using PRPC's Performance Analyzer (PAL) to take performance readings for subsequent performance analysis Experience reviewing and verifying such PRPC rules as validation rules and service levels Experience with Project View tool - preferred Familiarity with FDA regulations such as 21 CFR Part 11 and GxP desirable. Good knowledge of SQL is must. Knowledge of HP Quality Center 10.x or higher version. JIRA exposure is a plus. Experience in Agile and waterfall methodology preferred. Good communication skills. Additional InformationThanks & Regards ----- Chris Zion ************ chris at tekwissen dot com
    $67k-92k yearly est. 60d+ ago
  • QA Tester with Manhattan exp

    Deegit 3.9company rating

    Quality assurance lead job in Marlborough, MA

    7+ years of IT experience Experience with Manhattan exp Additional Information All your information will be kept confidential according to EEO guidelines.
    $66k-90k yearly est. 1d ago
  • Quality Assurance Engineer

    Tech Talent Express 3.5company rating

    Quality assurance lead job in Chelmsford, MA

    Job Title: Quality Assurance Engineer Department: Quality Reports to: Director of Quality and Compliance The Quality Assurance Engineer assists in the implementation and maintenance of all quality system requirements. Supports quality requirements, corrective actions and continuous improvement activity relating to customer product, supplies and the QMS. Supervisory Responsibilities: None Duties/Responsibilities: Establish and implement process control plans. Ensure that procedures and work instructions are documented according company and ISO standards Collects, organizes, monitors, and distributes information related to quality and process improvement functions Monitor production floor processes for conformance to control plans and customer requirements Creates clear definition of product quality requirements Oversees and carries out processes required for the QMS, including but not limited to internal audits, CAPA system, and calibration and quality documents. Update DPMO and utilization charts and quality objectives Assists in resolving quality issues with customers, sales and suppliers Complies with policies and procedures pertaining to facility such as ISO 9001 and ISO 13485 Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent time management skills with a proven ability to meet deadlines. Ability to prioritize tasks. Ability to function well in a high-paced and at times stressful environment. Basic knowledge of ISO 9001/ ISO 13485 standard Education and Experience: High school diploma or equivalent 2 or more years of experience in high-volume electronics assembly manufacturing Knowledge of IPC-A-610 and/or J-STD-001 Position requires candidate to be a U.S. person as defined in 22 CFR 120.62 (U.S. Citizenship or Resident Alien Status). Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to life up to 15lbs
    $75k-100k yearly est. 60d+ ago
  • Software Engineer / QA automation engineer/ QA engineer

    Collabera 4.5company rating

    Quality assurance lead job in Foxborough, MA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Roles: • The Software Quality Engineer Engineer will work with a small team and will be responsible for writing software automation test code using Selenium for a backlog of existing client applications. Key responsibilities/essential functions include: • Implement automation design and execution of functional, regression, integration and scalability tests employing reusable components. • Debugging and modifying automation scripts as the target application changes. • Working with development engineers to encourage coding that supports automation. Working with existing QA Engineers to prioritize automation projects and processes Qualifications Required Qualifications: • Must have experience using Selenium, this is MUST HAVE! • Must have functional/performance testing experience • Bachelor's Degree in Computer Science, Electrical Engineering or related computer field or Bachelor's Degree and 6 years of experience within technical discipline • 5+ years software or hardware testing experience, software development, software Support. • 3-5 years test automation experience • Design/develop effective robust test automation. • Design/develop effective non-functional testing (performance, load, limit, concurrency, long-running...) • Integrate automation with CI/CD solution. • Increase team velocity. • Apply SDLC principles related to Agile. • Extensive experience team-based environment and collaborative behavior. Additional Information To get further details or to apply for this position please contact: Ujjwal Mane ************ ****************************
    $71k-96k yearly est. Easy Apply 1d ago
  • Quality Assurance Engineer 2

    Hologic 4.4company rating

    Quality assurance lead job in Marlborough, MA

    Are you passionate about ensuring the safety and reliability of life-saving medical devices? At Hologic, we are seeking a Quality Assurance Engineer - Product Quality to play a critical role in managing product holds, stop ships, corrections, and field actions. In this role, you'll develop and maintain Quality Management System (QMS) procedures, collaborate with cross-functional teams, and drive process improvements to ensure compliance and efficiency. If you're detail-oriented, proactive, and eager to contribute to the continuous improvement of product quality, this is your opportunity to make a meaningful impact in the healthcare industry. Knowledge: Strong understanding of Quality Management Systems (QMS) and regulatory requirements, including field action management, product holds, and stop ships. Familiarity with FDA regulations, ISO 13485 standards, and corrective/removal action processes. Knowledge of product lifecycle management systems and best practices for tracking quality records. Expertise in root cause analysis methodologies and corrective action processes. Skills: Proven ability to develop, implement, and maintain QMS procedures and work instructions for product holds, stop ships, and corrections/removals. Strong organizational skills to plan, execute, and monitor field actions, recalls, and corrective actions. Effective communication skills to liaise with corporate process owners, external vendors, and cross-functional teams. Technical writing skills for documenting progress, tracking closure of records, and creating training materials. Ability to conduct complex investigations and provide clarity into root cause findings. Proficiency in identifying process improvements and recommending enhancements to quality systems. Experience in providing training, guidance, and ongoing support to ensure proper utilization of quality tools and systems. Behaviors: Proactive and detail-oriented, ensuring timely execution of quality processes and compliance with regulatory requirements. Collaborative and team-oriented, building strong partnerships across functions to drive results. Problem-solving mindset, with a focus on continuous improvement and operational efficiency. Results-driven, with the ability to manage escalations and adverse trends effectively. Adaptable and resilient, thriving in a fast-paced, regulated environment. Experience: 2-4 years in Quality Assurance, Project Management or Customer Service roles in a medical device or related regulated industry. Hands-on experience with field actions, product holds, stop ship processes, and corrective/removal activities. Proven track record of supporting QMS initiatives, including integration and process improvements. Experience conducting complex investigations and implementing corrective actions. Familiarity with cross-functional collaboration on quality improvement projects. Why join Hologic? We are committed to making Hologic the destination for top talent. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. The annualized base salary range for this role is $78,000-$122,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, education, business needs and market demand. Agency and Third-Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. #LI-NT1
    $78k-122.1k yearly Auto-Apply 28d ago

Learn more about quality assurance lead jobs

How much does a quality assurance lead earn in Medford, MA?

The average quality assurance lead in Medford, MA earns between $73,000 and $123,000 annually. This compares to the national average quality assurance lead range of $72,000 to $123,000.

Average quality assurance lead salary in Medford, MA

$95,000

What are the biggest employers of Quality Assurance Leads in Medford, MA?

The biggest employers of Quality Assurance Leads in Medford, MA are:
  1. Guidehouse
  2. Katalyst Surgical
  3. Serco
  4. Ketryx
  5. Sea MacHines
  6. KPMG
  7. Maximus
  8. Cayuse Holdings
  9. GE Vernova
  10. Jobsbridge
Job type you want
Full Time
Part Time
Internship
Temporary