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  • Quality Assurance Automation Engineer

    T2 Systems 4.2company rating

    Quality assurance lead job in Indianapolis, IN

    The QA Automation Engineer ensures the quality and reliability of software products. You will develop and maintain automated test scripts, performance tests, and other test types to validate product functionality and stability. Strong analytical skills, attention to detail, and effective communication are essential for success in this role. You play a critical role in delivering high-quality software that meets customer expectations and contributes to the success of T2 Systems. Essential Position Functions Provide QA input and perspective throughout the entire product development lifecycle, following the principle of "shift left" Advocate for clear requirements and collaborate with the product team to ensure requirements are met and QA processes are followed Actively contribute to test automation, following and improving automation best practices Estimate complex QA tasks and deliver high-quality results Identify and perform non-functional testing, including load and stress testing Deliver testing and automation on time, resolve blockers, and communicate issues before escalation Execute tests and automation according to provided estimates and scope Create feature test plans, test summary reports, deployment plans, and other documentation aligned with the defined QA strategy Promote test automation to reduce manual testing efforts Identify and resolve root causes of failed automation tests Follow defect management procedures Plan and execute regression testing for product releases to ensure high-quality software delivery Share knowledge and best practices within the QA department Identify and communicate cross-product dependencies, collaborating with teams to address them Contribute to continuous improvement initiatives within teams, the department, and the organization Education and Qualifications Bachelor's degree in Engineering, Computer Science, or equivalent experience 3+ years of experience in QA or Software Engineering 3+ years of experience in automated QA testing Preferred: ISTQB/ASTQB CTFL certification or more advanced Required Technical Skills Senior-level knowledge of ISTQB fundamental testing processes, principles, and techniques Knowledge of non-functional testing theory and best practices (e.g., volume, load, stress, endurance testing, basic OWASP security testing) Proficiency in QA automation and scripting languages (Python, pytest, and Playwright experience preferred) Excellent knowledge of automation best practices (e.g., clean coding, Page Object Model, Test Automation Pyramid) Knowledge of software testing tools and best practices (e.g., SQL, REST & SOAP APIs, mobile testing, Browser Dev tools, CI/CD tools) Knowledge, Skills, and Abilities Strong communication skills and work ethic Skill in problem-solving, risk identification, analysis, and mitigation Ability to analyze, plan, and estimate QA tasks and deliverables Familiarity with Agile practices and processes This position is open to Indianapolis, Indiana, Mesa, AZ and Burnaby, Canada office. T2 Systems is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $60k-78k yearly est. 3d ago
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  • Senior IT QA Automation Lead (Local Only/ Indianapolis, IN. Based)

    Republic Airways 4.7company rating

    Quality assurance lead job in Indianapolis, IN

    **Job Category:** Information Technology The Senior QA Automation Lead oversees the quality assurance function for Republic Airways leading a team of QA engineers to ensure the delivery of high-quality software products by defining test strategies, executing comprehensive testing plans, identifying defects, and collaborating closely with development teams to drive continuous improvement in the software development lifecycle. This role establishes QA governance and best practices and collaborates with the business product owners and participate in defining the quality goals for the overall product including user experience and compliance. This role requires hands on experience on creating test script and automation framework. **ESSENTIAL DUTIES** _To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions._ **Test Strategy & Planning:** + Coordinates all the software QA needs across the Republic portfolio including performance testing, end-2-end testing, test automation, regression testing, user experience and validate the system capability and scalability + Develop and execute comprehensive test strategies aligned with project requirements, including functional, regression, performance, and usability testing. + Collaborate with product owners, developers, and stakeholders to understand product features and define acceptance criteria. + Design and maintain a robust test suite, leveraging both automated testing techniques and manual (as required) + Prioritize and estimate testing efforts to meet project deadlines. **Team Leadership & Mentorship:** + Lead and mentor a team of QA engineers, providing guidance, technical support, and career development opportunities. + Assign tasks effectively, monitor progress, and address performance issues within the QA team. + Foster a culture of quality within the team, promoting best practices and continuous improvement. **Test Execution & Defect Management:** + Oversee the execution of test cases across various testing phases, ensuring thorough coverage of product functionalities. + Define quality assurance automation development plans, including scoping, scheduling, implementation and metrics. + Identify, document, and track defects using defect management tools, providing clear and concise descriptions to facilitate bug resolution. + Collaborate with developers to reproduce issues and prioritize bug fixes. **Automation & Tooling:** + Write and review the test scenarios, test scripts and test cases. Involved in the execution and development of test automation. + Drive the implementation and maintenance of automated testing frameworks, including unit, integration, and UI automation. + Identify opportunities for automation and optimize testing processes to improve efficiency. + Evaluate and recommend new testing tools and technologies to enhance quality assurance capabilities. **Quality Assurance Processes & Reporting:** + Establish and enforce quality standards and metrics to measure the effectiveness of testing activities. + Generate detailed test reports, analyzing test results to identify trends and areas for improvement. + Proactively communicate quality risks and mitigation strategies to project stakeholders. + Performs other duties as assigned or required. **REQUIRED & PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES** _The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job._ **REQUIRED EDUCATION and/or EXPERIENCE** + Bachelor's degree in Computer Science, Software Engineering, or a related field. + 5+ years of experience as a QA Engineer with demonstrable leadership experience in managing a QA team. + Robust expertise in automated testing techniques, including API testing and UI automation frameworks (e.g., Selenium, Appium). + Deep understanding of quality assurance test automation standards, relevant tools/frameworks/software, best practices, objectives, development, implementation, execution, and reporting. + Ability to write various types of automation such as generating data to support various testing efforts. + Excellent analytical and problem-solving skills with the ability to identify root causes of defects. + Proficiency in defect tracking tools (e.g., Jira) and test case management platforms. + Strong communication and collaboration skills to effectively interact with cross-functional teams. + Strong understanding of software development lifecycle (SDLC) and Agile methodologies. + Excels at championing agile (Scrum & Kanban) development and software engineering best practices + Proficiency in the following technologies/concepts as they pertain to automated QA testing + Azure DevOps and Git + Entity Framework and/or SQLAlchemy + MS SQL and/or PostgreSQL + React and TypeScript + Apple Swift Development (Xcode, SwiftUI, and UIKit) + Android Development + PHP + Knockout.js LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively communicate and present information. REASONING/PROBLEM SOLVING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. DECISION MAKING Makes day to day decisions used to support strategic direction. Decisions often require some thought and are somewhat structured. Decisions tend to be of moderate cost. **PHYSICAL DEMANDS** _The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job._ + Able to talk or hear up to 35% of the time. + Able to sit over 70% of the time. + Able to focus with clear vision at 20 inches or less (computer screen). **WORK ENVIRONMENT** _The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job._ Typically, not exposed to extreme environmental conditions. **TRAVEL REQUIREMENTS** Travel up to 10% of the time, including overnight stays. **EQUAL OPPORTUNITY EMPLOYER, DISABILITY, AND VETERAN ACCOMODATIONS** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Equal Opportunity Employer, Disability and Veteran Accommodations** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200+ Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80+ cities in the U.S. and Canada. Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by our over 6,000 Associates sets us apart from the competition. We are in an era of growth and untapped potential across the aviation industry. It's an exciting time to be part of our Company, from corporate positions to the flight deck. No matter your role, your opportunities are elevated at Republic Airways. Republic Airways fosters a culture of trust, respect, care and fun. We believe our people and the passion they bring to their work is what distinguishes us. We work to encourage, support and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement and Guiding Principles - those words are put into action each and every day at Republic.
    $94k-111k yearly est. 60d+ ago
  • Senior Analyst, Quality Assurance

    Whirlpool 4.6company rating

    Quality assurance lead job in Greenville, OH

    Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. The team you will be a part of The Quality Assurance team analyzes and implements quality standards for components, materials or services. Applies measures, sampling methods, testing methodology and other procedures to ensure that quality standards are met. Prepares reports and recommends improvements. Collaborates with suppliers and ensures effective corrective actions are implemented when needed and contributes to supplier quality improvement programs This role in summary A Supplier Quality Engineer drives the manufacturing site supply base toward operational excellence by developing their ability to improve product and service quality performances through the application of effective preventive and problem-solving tools and techniques. The SQE position is responsible for the plant's suppliers' performance by ensuring their compliance with our raw material designs, implementing supplier audits, asking for corrective actions when required, providing follow-up on first part approvals (PPAP), and working with the Procurement department to ensure correct development of Suppliers. Duties also include assisting the department leadership team with essential functions and daily activities, as required. Will report directly to the Supplier Quality Engineering group. Your responsibilities will include * Ensure that all components necessary for the manufacture of the product meet the design specifications through the PPAP approval process. * Provide Rapid Response diagnostic services and initiate appropriate actions to address supplier-related assembly line issues. * Determine the approval or rejection of components considering their impact on the process and/or operation of the product. * Establish the time necessary for temporary concessions or approvals of components, as well as ensure that suppliers comply with the design characteristics of the parts. * Create and provide follow-up with suppliers on 8D reports and Controlled Shipping process, reviewing the effectiveness of the implemented containment and corrective actions and having communication with our affected areas (production, logistics, GPO). * Manage the return material authorizations procedure (RMA) and make sure this process keeps its financial compliance with SOX, which implies having control on the material kept in quarantine, material rejected from warehouses and production lines * Create and execute a supplier audit process based on the supplier's performance and their component's criticality. * Identify quality improvement opportunities and drive problem-solving with appropriate cross-functional teams( kaizen). * Supervise Engineer Technicians and give direction on corrective action, communications with suppliers, and containment/rework implementation. * Advise and develop the necessary strategies to reduce customer field complaints. * Support the Plant strategies, methodologies, and initiatives related to Supplier Quality. Minimum requirements * Bachelor's Degree - Mechanical or Electrical preferred * 5+ years of experience in a manufacturing environment * Leadership skills to manage quality associates Preferred skills and experiences * Experience with administrative and leadership responsibilities * Experience and knowledge of mechanical commodity components as motors, compressors, pumps, and in general components used in the refrigeration category * Experience with manufacturing and production processes and engineering principles * Excellent organizational and time-management abilities * Experience in APQP and PPAP approval processes * Experience auditing manufacturing and quality processes. * Experience in using statistical tools * Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel), and Adept at the use of Google Suite; Sheets, Docs, and Slides. * Blueprint and GD&;;T (Geometric Dimensioning and Tolerance) experience or training preferred. * Able to use advanced shop mathematics, read highly complicated drawings, use a variety of measuring devices, and use of specialized training. * All required WCM (World Class Manufacturing) Quality Tool Certifications, particularly 8D Problem Solving and Kaizen methodology. Additional information Whirlpool's Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including: * Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. * Sabbatical - Four weeks paid leave after every five years of service. #LI-NL1 Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
    $83k-97k yearly est. 7d ago
  • Engineer - FUME & CSQ PRD Quality Assurance

    Eli Lilly and Company 4.6company rating

    Quality assurance lead job in Gas City, IN

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Job Summary: The Engineer - Facility, Utilities, HVAC, and Equipment (FUME) & Computer Systems Quality (CSQ) QA is a hybrid role that is responsible for the Quality oversight of FUME and computer systems regarding system development and lifecycle support for development and clinical supply operations across Product Research and Development (PR&D) to ensure compliance with quality systems and cGMP. This role provides technical guidance and leadership with non-conformance investigations, construction, equipment and computer systems design and validation, change control proposals, procedure revisions, GMP drawings, commissioning and qualification, and maintenance. This position is essential for maintaining GMP compliance and providing support to internal / external audits. Key Responsibilities: Contribute Quality expertise from a FUME standpoint to ensure successful execution of capital projects at LTC-N (primarily focused on K360 pilot plant). Collaborate with PRD CSQ QA representative(s) to effectively manage CSV workload, ensuring timely and comprehensive delivery of all CSQ work at LTC-N Coach and mentor others in aspects of fundamental Quality Engineering and computer system validation support, including process knowledge, problem solving, project management, and documentation design. Provide consultation and interpretation of local procedure, Lilly and Global standards, and regulatory expectations. Review and approve applicable procedures to ensure compliance with Lilly Quality standards and regulatory requirements. Assess potential gaps between local procedures and Lilly and Global standards and facilitate remediation efforts. Influence and oversee the Commissioning and Qualification (C&Q) and Computer System Validation (CSV) of GMP assets including review and approval of associated Engineering/GMP deliverables. Influence and oversee GMP drawings including review and approval of GMP drawings Evaluate potential product quality impact for any GMP-related incident (Change Control and non-conformance), perform initial leveling, and support the investigations to ensure proper RCA and establishment of effective CAPA to prevent recurrence. Escalate/Notification to Management for departure of critical nature and assure issues are addressed appropriately. Perform Quality approvals of GMP documents such as Critical Alarm Audits, Utilities Reports, Business Reviews and Periodic Quality Evaluations Ensure PR&D is audit ready at all times and participate in internal/external inspections. Basic Requirements: Bachelor's degree in biochemistry, engineering, pharmacy, or science-related field At least 5 years' experience supporting cGMP manufacturing (QA, TSMS, operations, engineering, auditing, etc. Previous experience as a FUME or CSV professional Additional Skills/Preferences: Strong knowledge of GMP, FUME processes, and Computer System Validation principles. Become/remain certified on CSV (Computer System Validation) Excellent communication and documentation skills. Ability to work collaboratively in a fast-paced environment. Proficient in influencing complaint/deviation/change authors via both verbal and written feedback Proven ability to envision and oversee implementation of continuous improvements Previous QA experience Additional Information: On-site, day shift position located in Indianapolis (LTC-N) with expectation of 3 days per week minimum on-site but flexibility given to the days. After hour support may be required depending on business need. Occasional travel ( Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $65,250 - $169,400 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $65.3k-169.4k yearly Auto-Apply 46d ago
  • Quality Assurance (Automation) Tester

    Govcio

    Quality assurance lead job in Indianapolis, IN

    GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_
    $100k-110k yearly 32d ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Quality assurance lead job in Indianapolis, IN

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $58k-82k yearly est. 34d ago
  • 3rd Shift QA Analyst, Boar's Head Provisions Co., LLC.

    Boar's Head Resort 4.3company rating

    Quality assurance lead job in New Castle, IN

    Hiring Company: Boar's Head Provisions Co., Inc.Overview:Responsible for overseeing product fabrication in assigned areas including adherence to risk assessment/control, and quality assessment and finished product food safety. Also responsible for assigned area's compliance to GMP's, SQF requirements, QCCP verifications, HACCP verifications, SSOP requirements, general USDA-FSIS regulations, and all company food safety requirements.Job Description:ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary Ensures product processes are being followed throughout the product's production cycle to include boxing and/or packing if applicable Verifies and monitors SQF, GMP, HACCP, QCCP, and SSOP procedures are being followed. Conducts process audits for quality and nutritional issues. Assesses finished products for acceptability. Conducts ongoing risk assessments, develops corrective actions, and monitors implementation and maintenance of corrective actions. Conducts analyses of manufacturing systems for quality and food safety issues, identifies process weaknesses, develops corrective action, and monitors implementation and maintenance of corrective actions. Assures compliance with all GMP, company food safety and quality policies, and USDA regulations. Communicates with plant production management, QA Manager, and SQF Practitioner on all issues related to product quality and food safety. Studies, identifies, and resolves other food safety and product quality problems as required. Secondary Conducts analyses of manufacturing systems for quality and food safety issues, identifies process weaknesses, develops corrective action, and monitors implementation and maintenance of corrective actions. Monitors per-operational and operational sanitation standards if needed. QUALIFICATIONS REQUIRED: Bachelor's degree in a food science or related discipline, with one (1) to three (3) years experience in a meat-processing environment, OR A combination of an Associates degree and three (3) to five (5) years experience in a meat-processing environment may be considered. OR Five (5) to seven (7) years of experience or the combination of, in the fields of Meat-processing, Quality Assurance, and/or Research and Development. A thorough knowledge of Food Safety and Quality is required. Location:New Castle, INTime Type:Full time Department:FSQA
    $65k-86k yearly est. Auto-Apply 15d ago
  • AdultEd Registration Tester PT T/R PM

    MSD Wayne Township 3.7company rating

    Quality assurance lead job in Indianapolis, IN

    and Expectations Reporting Structure: The Life Coaches report to the Lead Life Coach Performance Agreement: The Wayne Township Adult Education (WTAE) Life Coach will perform all aspects of the communicated job description. This employee will effectively meet the performance expectations of the MSD of Wayne Township. Formal performance evaluation will be conducted annually. Purpose: To provide services to aid student success in curriculum, address barriers and attendance, serve as a liaison to community resources, accommodations, and continue onto post-secondary schooling or careers. PERFORMANCE RESPONSIBILITIES: DOMAIN I: ORIENTATION & NEW STUDENTS Conduct ELL and HSE Orientation presentation and review all program expectations Alert registration staff of HSE students under 18 (16/17 year olds) Address referrals sent by staff Track and addresses barriers of students Assists registration in INCE administration as needed Help students explore INCE results DOMAIN II: CLASSROOM SUPPORT Address chronically absent students as referred by staff Support students with accessing test scores and schedule changes via Connectable Engage tardy student to build better success plans for employability Conduct academic reviews for students prior to testing Provide leadership to address sub, tech, security, and building needs DOMAIN III- COMMUNITY RESOURCES Assist with maintaining and expanding adulted.info/lc website with defined services including; housing, food, income, health, child care, additions, mental health, legal support, transportations, disabilities, immigration, and employment Support with school-wide community resource fairs with community agencies Support with engagement events such as coat drives, food drives, volunteer opportunities, and other ways of giving back to the community Assist with outreach with events such as Community Leader Luncheon, Guidance Counselor, Fall Conferences, Backpack Events, LAP, JAG, IWC, COIN, Latino Resource Fair, Shalom, and Back to School Nights Support with quarterly Life Coaching Corner newsletters is sent with featured success stories, post secondary, career training, and barrier resources - links to our pages. DOMAIN IV: STUDENT SUPPORT Offer emotional and personal support for students in need or crisis Reinforcement of employability and life skills Maintain accurate and confidential records to be shared only with Lead Coach or Coordinator Partner with ES Supervisor to create a Students4Hire pages for ELL and HSE student with professional headshots, resumes, assist with job applications, and practice interviewing skills Capture achievements in Connectable; citizenship, employment, post secondary, promotions, military, apprenticeship, etc. Assist with professional appointments, credential evaluation, translated resources, college applications, fafsa and documents Engage students to build digital literacy. Assist students with post secondary entry and record achievements in Connectable Immediately share and document issues with abuse, harassment, and concerns with the Coordinator. Assist with drills and emergencies per the drill and be prepared to provide grief counseling. Support Student Ambassador Program and Council DOMAIN V: WAYNE COMMUNITY/CLASSROOM CULTURE Represents WTAE at Ecosystem meetings Advocate for and display cultural competency and equity Ensure a positive culture and environment Exude professionalism and enthusiasm Collaborate and proactively communicate with colleagues for a successful team Attend all Professional Development and Coaching meetings. Contracted Days: Schedule assigned by the site calendar.
    $46k-76k yearly est. 5d ago
  • Global Quality Assurance Manager

    IMMI 4.6company rating

    Quality assurance lead job in Westfield, IN

    Title: Global Quality Assurance Manager Worksite Location: Westfield, Indiana Duties: Indiana Mills & Manufacturing Inc. d/b/a IMMI seeks a Global Quality Assurance Manager to coordinate and manage all incoming inspection and testing activities. Assist the appropriate Design Engineering, Product Engineering and Manufacturing Engineering personnel to conduct, develop and document Process and Design FMEA's, utilizing the APQP process. Assist the Supplier Quality Manager and Purchasing teams in supplier development activities and/or testing to validate components. Provide and maintain a state-of-the-art inspection lab to serve IMMI Purchasing, Engineering and manufacturing in the inspection and testing of incoming and outgoing material. Develop and improve the overall inspection and testing process for better effectiveness. Supervise and direct the activities of the Quality Assurance Technician team. Administer the IMMI Quality System within the Quality Assurance Lab to ensure compliance with ISO-9001 or appropriate standards and all customer expectations. Assist with IMMI QMS internal and external auditing activities. Ensure proper housekeeping in the Quality Assurance Lab. Assist in the development of new test fixtures, methods and equipment required by acting as liaison with internal and external engineering teams. Assist in writing summary reports that are worded appropriately, preventing the casting of doubt on IMMI products, development and testing efforts. Provide technical support to Reliability and Compliance, Engineering and Marketing by representing the Quality Assurance group as needed. Assist with customer visits as requested. Support and/or maintain a comprehensive corrective action program using problem solving tools and root cause analysis to identify and address product, process, or testing integrity or reliability issues. Ensure the confidentiality of sensitive information with internal or external customers. Insure and maintain data integrity of all testing results. All other duties as assigned by the Vice President of Quality Assurance. Up to 10% to customers, suppliers, and/or other IMMI plants when needed. The geographic areas for such travel include: IMMI plants located in Georgia, North Carolina, Illinois, and Kansas, and IMMI's customers and suppliers located in Oklahoma, Texas, Wisconsin, Washington, and Ohio. Requirements: Bachelor's Degree in industrial engineering, mechanical engineering, electromechanical engineering, or related field. 2 years of experience with the test and validation of new product designs and conformance of production testing for seat belts, air bags, seats, steering wheels as it relates to FMVSS, ECE, or customer specific testing including development and maintenance of appropriate fixtures to hold part in test position appropriately and review and approval of test reports. 2 years of experience in managing production floor quality as it pertains to safety and quality fit, form, and function including fast response for quality issues. 2 years of experience in the corrective action process for internal or external (customer) concerns when raised by using the appropriate investigative tools and report to the appropriate representative (internal manger/VP or customer). 2 years of experience in Quality Management System and overseeing compliance to international standards, including but not limited to IATF, BAM, ISO, and VCA. 2 years of experience in the cross functional collaboration with Engineering and Quality in the Design Review process for development of new products. This includes application of past problem history and/or testing for part performance. 2 years of experience in execution of APQP (Advance Quality Planning) for the launch of new products and change point of existing product. 2 years of experience in the warranty and field return investigations including trend analysis, field return tracking, and corrective action report for such claims. 2 years of experience in the warranty and field activities for product performance. Knowledge in FMVSS, ECE, and development testing of Seat Belts, Air Bags, Steering Wheels, and other safety products. To apply: Interested candidates should visit *************************************** UI/CandidateExperience/en/sites/CX_1/ and search by keyword “Global Quality Assurance Manager” and Location (Westfield, Indiana, United States). LR11655.0***********-8579-7244v2
    $73k-105k yearly est. Auto-Apply 1d ago
  • Quality Assurance Manager

    Scismic

    Quality assurance lead job in Indianapolis, IN

    Job DescriptionScismic is supporting a global consulting company that fosters a highly collaborative and inclusive culture, encouraging creativity, growth, and innovation. With a team of over 1,000 professionals across 50 global markets, the organization partners with world-class clients to solve complex business challenges across diverse industries. The company values a “builder's mindset,” empowering employees to create new solutions, develop lasting impact, and grow their careers in a supportive environment. QA Manager - you will manage a team of 62 people (36 in QA and 26 in Sanitation). This is a hands-on, boots on the ground role. You will ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and problems in the department. You grow your team's capabilities and coordinates departmental activities in accordance with corporate standards, local requirements and ISO standards. In this role, you report directly to the plant manager with dotted line responsibility to corporate quality. How you will Contribute:You will ensure that all quality objectives, goals and targets in the factory (including regional and global commitments) are met. You will develop and track your department's budget and eliminate losses. With your team, you will conduct regular plan-do-act-check assessments to plan how targets will be met, executing the plan and periodically checking and taking action to stay on track. In addition, you will ensure that there is strict adherence with all appropriate laws, food safety quality standards and consumer requirements of all manufactured products and manage crisis situations internally and externally in ways that support the company's image, policies and business. As a people leader, you are responsible for recruitment and structuring of the department to ensure there are sufficient resources to deliver on plant objectives, set and assess performance goals, and coach and mentor team members. Requirements:Minimum 7+ years of Quality experience in food / pharma industry.Minimum of 5 years of demonstrated leadership position in a Manufacturing PlantEducation: BS Food Science or related required Proven leadership experience required Growth mindset Experience with sanitation is required Experience with compliance systems, food defense systems, audit and budgeting Experience with GFSI - FSSC, Organic, Kosher, and Rainforest Alliance implementation and compliance is required. Salary - $128-135k, 14% bonus, relocation available to Indianapolis area.
    $128k-135k yearly 6d ago
  • Do Not Apply - Test

    Maximus 4.3company rating

    Quality assurance lead job in Indianapolis, IN

    Description & Requirements Test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results. - Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives. - Create and maintain any additional ad hoc analytics requests. - Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools. - Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels. - Assist Human Resources in carrying out various human resources programs and procedures. Minimum Requirements - Bachelor's degree with 3+ years of experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 50,000.00
    $46k-88k yearly est. Easy Apply 5d ago
  • Performance Quality Analyst II

    Carebridge 3.8company rating

    Quality assurance lead job in Indianapolis, IN

    Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Performance Quality Analyst II is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. How you will make an impact: * Assists higher level auditor/lead on field work as assigned and acts as auditor in charge on small and less complex audits. * Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process. * Demonstrates ability to audit multiple lines of business, multiple functions, and multiple systems. * Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks. * Works closely with the business to provide consultation and advice to management related to policy and procedure identified as out of date or incomplete and investigates, develops and recommends process improvements and solutions. * Functions as a subject matter expert for discrepancy review, questions from team and business partners, and interpretation of guidelines and audit process. * Acts as a mentor to peer auditors, providing training and managing work and projects as necessary. Minimum Requirements: Requires a BS/BA; a minimum of 3 years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector), including a minimum of 1 year related experience in a quality audit capacity; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * WGS Claims processing experience strongly preferred. * Experience/knowledge with local claim processing. * Understanding of individual member benefits and cost shares preferred. * Understanding of small, large and national group benefits and cost shares preferred. * Prefer contract language. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $58k-79k yearly est. Auto-Apply 60d+ ago
  • Test Analyst

    Vergence 3.3company rating

    Quality assurance lead job in Indianapolis, IN

    Job Description Pay: $39.48/hour In this role you will: Test planning and execution: Develop and execute test plans, scenarios, scripts, and test cases based on business requirements and technical specifications. Perform functional, integration, regression, and performance testing. Defect management: Identify, document, and report defects and issues to development teams. Work with developers to resolve problems and ensure quality standards are met. Data validation: Validate data flow between mainframe systems and other interfaces. Collaboration: Work with Test supervisor, project managers, Product owners, developers, and other stakeholders to ensure timely delivery of quality software. Documentation: Create and maintain detailed test documentation, including test results and progress reports. User support: Provide support to end-users during the User Acceptance Testing (UAT) phase. Job Requirements: Extensive knowledge of SDLC and testing methodologies. Good knowledge and experience with Mainframe testing including testing with technologies like?COBOL,?JCL,?and?DB2,?analyzing batch job results, and collaborating with developers to resolve issues. Good knowledge and experience with API testing tool. Any Salesforce testing experience is an added advantage. Experience working in an Agile environment. Good knowledge of Atlassian's Jira tool. Good knowledge of qTest. Experienced in complete defect cycle and defect management process. Ability to identify and resolve problems or assist in the development of creative solutions, when necessary. Ability to communicate effectively both orally and in writing. Ability to work as part of a team and collaborate with colleagues. Good English, presentable, confident and good people skills. Proactive, organized and collaborative approach. Strong problem-solving skills.
    $39.5 hourly 12d ago
  • QA Audit Manager

    Incog Biopharma Services

    Quality assurance lead job in Fishers, IN

    Join INCOG Biopharma Services as a Manager of Audits and play a pivotal role in maintaining our reputation as a trusted GMP-certified CDMO. This exciting leadership position offers the opportunity to shape audit strategy, lead regulatory interactions with FDA and EMA, and mentor a dedicated team of audit professionals. You'll be at the forefront of ensuring compliance excellence while working in a collaborative, "All in" culture that values lean thinking and team collaboration. As part of our Quality Systems organization, you'll have direct impact on patient safety and product quality while advancing your career in a growing, innovative company that puts operational excellence at the center of everything we do. This position reports to the Director of Quality Systems and is responsible for leading all audit activities across INCOG's sterile injectable manufacturing operations. The Manager of Audits will oversee internal audit programs, coordinate external regulatory inspections, manage client and supplier audits, and ensure robust audit response and CAPA implementation. This role requires strong leadership skills to manage a small team while maintaining the highest standards of GMP compliance and regulatory readiness in our fast-paced CDMO environment. Essential Job Functions: Lead Comprehensive Audit Program - Manage internal audits, client audits, and regulatory body audits covering all GMP operations, ensuring compliance with FDA, EMA, ICH, and client requirements Lead client audits of INCOG, including coordinating the responses to the client, working with internal teams as well as internal and client QA teams to resolve observations and implement actions and records in response Manage External Regulatory Interactions - Serve as primary point of contact for FDA, EMA, and other health authority inspections, coordinating pre-inspection preparation, leading audit response activities, and managing post-inspection CAPA implementation and regulatory communications Manage internal inspection program, including executing audits, audit reports, and overseeing responses Implement improvements to the system to improve compliance and efficiency of the audit team's operations Direct Team Operations and Development - Manage and mentor 2-3 audit professionals, providing training, performance management, and career development while ensuring adequate resource allocation and team readiness for all audit activities Ensure Documentation and Reporting Excellence - Prepare comprehensive audit reports with risk assessments and corrective action recommendations, maintain GMP-compliant audit documentation, and provide regular management reporting on audit program metrics and compliance status Special Job Requirements: Bachelor's degree in Life Sciences, Engineering, or related field with thorough knowledge of FDA, EMA, ICH regulations and GMP principles for sterile manufacturing operations Minimum 7-10 years pharmaceutical/biotechnology industry experience with focus on quality assurance and auditing, including minimum 3-5 years supervisory or management experience Direct FDA and/or EMA inspection experience and knowledge of international regulatory requirements, computerized systems validation, and data integrity standards Demonstrated experience with regulatory inspections, audit methodologies, risk assessment, CAPA systems, and quality management systems in pharmaceutical manufacturing environment Strong leadership and communication skills with ability to interact professionally with regulatory authorities, clients, and internal stakeholders while managing multiple priorities under pressure Additional Preferences: Advanced degree (MS, PhD) in relevant scientific discipline with professional certifications such as Certified Quality Auditor (CQA) Lean Six Sigma certification or similar process improvement training with experience in validation principles and pharmaceutical manufacturing processes Additional info about INCOG BioPharma Services: At INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business. If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus. INCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. By submitting your resume and details, you are declaring that the information is correct and accurate.
    $73k-109k yearly est. Auto-Apply 60d+ ago
  • INCOG BioPharma Services Careers - QA Audit Manager

    Incog Biopharma

    Quality assurance lead job in Fishers, IN

    Join INCOG Biopharma Services as a Manager of Audits and play a pivotal role in maintaining our reputation as a trusted GMP-certified CDMO. This exciting leadership position offers the opportunity to shape audit strategy, lead regulatory interactions with FDA and EMA, and mentor a dedicated team of audit professionals. You'll be at the forefront of ensuring compliance excellence while working in a collaborative, "All in" culture that values lean thinking and team collaboration. As part of our Quality Systems organization, you'll have direct impact on patient safety and product quality while advancing your career in a growing, innovative company that puts operational excellence at the center of everything we do. This position reports to the Director of Quality Systems and is responsible for leading all audit activities across INCOG's sterile injectable manufacturing operations. The Manager of Audits will oversee internal audit programs, coordinate external regulatory inspections, manage client and supplier audits, and ensure robust audit response and CAPA implementation. This role requires strong leadership skills to manage a small team while maintaining the highest standards of GMP compliance and regulatory readiness in our fast-paced CDMO environment. Essential Job Functions: * Lead Comprehensive Audit Program - Manage internal audits, client audits, and regulatory body audits covering all GMP operations, ensuring compliance with FDA, EMA, ICH, and client requirements * Lead client audits of INCOG, including coordinating the responses to the client, working with internal teams as well as internal and client QA teams to resolve observations and implement actions and records in response * Manage External Regulatory Interactions - Serve as primary point of contact for FDA, EMA, and other health authority inspections, coordinating pre-inspection preparation, leading audit response activities, and managing post-inspection CAPA implementation and regulatory communications * Manage internal inspection program, including executing audits, audit reports, and overseeing responses * Implement improvements to the system to improve compliance and efficiency of the audit team's operations * Direct Team Operations and Development - Manage and mentor 2-3 audit professionals, providing training, performance management, and career development while ensuring adequate resource allocation and team readiness for all audit activities * Ensure Documentation and Reporting Excellence - Prepare comprehensive audit reports with risk assessments and corrective action recommendations, maintain GMP-compliant audit documentation, and provide regular management reporting on audit program metrics and compliance status Special Job Requirements: * Bachelor's degree in Life Sciences, Engineering, or related field with thorough knowledge of FDA, EMA, ICH regulations and GMP principles for sterile manufacturing operations * Minimum 7-10 years pharmaceutical/biotechnology industry experience with focus on quality assurance and auditing, including minimum 3-5 years supervisory or management experience * Direct FDA and/or EMA inspection experience and knowledge of international regulatory requirements, computerized systems validation, and data integrity standards * Demonstrated experience with regulatory inspections, audit methodologies, risk assessment, CAPA systems, and quality management systems in pharmaceutical manufacturing environment * Strong leadership and communication skills with ability to interact professionally with regulatory authorities, clients, and internal stakeholders while managing multiple priorities under pressure Additional Preferences: * Advanced degree (MS, PhD) in relevant scientific discipline with professional certifications such as Certified Quality Auditor (CQA) * Lean Six Sigma certification or similar process improvement training with experience in validation principles and pharmaceutical manufacturing processes Additional info about INCOG BioPharma Services: At INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs. Our culture and priorities are different by design: focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business. If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus. INCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. By submitting your resume and details, you are declaring that the information is correct and accurate.
    $73k-109k yearly est. Auto-Apply 17d ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance lead job in Indianapolis, IN

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $62k-80k yearly est. 60d+ ago
  • Pharmaceutical QA Data Analyst

    Global Channel Management

    Quality assurance lead job in Indianapolis, IN

    Pharmaceutical QA Data Analyst needs 5-7 years experience required. Pharmaceutical QA Data Analyst requires: Hybrid 3 days on-site (Monday, Tuesday and Thursday), 2 days home Flexible on start and end time Strong background in pharmaceutical manufacturing and quality processes and/or laboratory/QC functions Hands on experience with data management, data remediation, and/or data integrity practices. Pharmaceutical QA Data Analyst duties: Monitor non-terminal data and edit/create presentations, charts, diagrams, graphics, and technical documentation. Create risk assessment documentation, Create knowledge management documentation Collaborate with internal teams and stakeholders to assist in analyses of data from a variety of IT systems (MES, LIMS, LES, etc).
    $62k-80k yearly est. 60d+ ago
  • Project Manager-D - Electrical Testing & Maintenance

    Now Hiring

    Quality assurance lead job in Indianapolis, IN

    The Project Manager is responsible for being an organized, service-orientated individual to manage projects for a variety of Customers. Position is responsible for communicating with a variety of departments, vendors, employees, and customers to ensure projects are completed on time and to budget. Position also will suggest additional services to Customers that will enhance and/or ensure the safety and efficiency of the Customer's operation. Responsibilities Complete Power Systems Tech duties including but not limited to: Inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (to 500kV) electrical systems. MCC's, Breakers and moderately complex relay calibration and power metering. Test and calibrate electro-mechanical and solid-state relay. Low, Medium and High voltage switchgear and circuit breaker testing. Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner Total responsibility for awarded jobs includes but is not limited to: Order material as needed; Order subcontract services as needed. Use purchase order and subcontract agreement; Follow up on all deliveries of materials to ensure job stays on schedule. Meet customers on-site and review and identify their needs as needed. Schedule jobs with customer. Generate work orders for technicians. Prioritize and formulate an appropriate schedule to execute client work. Generate accurate detailed reports on a timely basis. Provide technical support to the field service personnel as it relates to testing and troubleshooting of electrical power distribution systems. Willing to work on or field supervise projects as needed. Communicate with clients, management and their team for effective problem resolution and transfer of pertinent information. Accountable for maintaining status of projects and providing the client with this information. Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed. Help manage the on-going schedule and travel planning to facilitate timely response to customers. Work may require flexible hours, weekends, holidays and night work. Must be available for out-of-town work. All work and decisions shall be conducted in strict compliance of all regulatory law. Observe all safety rules and Best Practices; Follow all company policies and procedures. Other duties assigned. Required Experience and Qualifications: Bachelor's degree in related field or experience equivalency and a minimum of 5 years NETA Testing related experience. Active NETA III or IV certification preferred. Ability to read and understand complex blueprints, schematics, parts lists, and additional technical materials for troubleshooting circuit breakers and electrical power equipment. Experience in a testing environment. Effectively communicate verbally and in writing with customers and peers. Dependable and responsible with good judgment and organizational skills. Good customer service, time management and follow-up skills. Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates. Able to meet deadlines and handle multiple tasks. Able to work with various people throughout the organization-Customer Focused. Focus on accuracy and efficiencies. For positions that utilize a company vehicle, will be required to have a valid driver's license. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right We pride ourselves on our integrity and expertise. We don't cut corners. You perform job responsibilities safely, efficiently, and thoroughly all day, every day. You conduct yourself professionally, ethically, and honestly. You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. You are on time and preplan time off. You produce a quality product. We are customer driven Our number one concern is our customer and our long-term relationships with them prove our dedication. You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. We focus on growth We are dedicated to growing the company and our employees. You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. You seek out new assignments and assume additional duties. You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). We solve problems Every day is different, so we need to be innovative, decision makers, flexible and adaptable. You efficiently and thoroughly complete assignments. You perform work assignments independently. You propose new ideas and find better ways of doing things. We get it done We are efficient, reliable and no nonsense. We work hard, but we also play hard. You follow through on commitments in a timely way. You produce easily understandable and accurate reports that meet customer and/or Company expectations. You actively listen. You seek advice and help as appropriate. You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). We build strong relationships Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. You collaborate to create the best solutions for each other and our customers. You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Indianapolis, IN Travel: Up to 50% travel. Compensation: Pay range for this role is $45.00 to $60.00 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting or moving a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. Also responsible for completing computer work. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
    $45-60 hourly 28d ago
  • Quality Assurance Manager

    Garden Cut

    Quality assurance lead job in Indianapolis, IN

    At Indianapolis Fruit Company, our distribution network and premium supply chain provide our team the necessary tools to deliver a full-service retail experience for our customers that will differentiate them from competition and provide great opportunities for success. Indy Fruit team members thrive in our dynamic and collaborative environment in this fast-paced and ever-changing industry. Indy Fruit recognizes the importance of being able to provide our team members and their families with quality benefits as part of their overall compensation package. We provide a comprehensive and competitive package that delivers quality and value while satisfying the diverse needs of our workforce. Since 1947, Indy Fruit has been delivering fresh fruits and vegetables to our valued retail partners throughout the Midwest. We look forward to adding you to our team and continuing our company growth. Essential Functions: Ensure a clean and sanitary operational room for the processing of fruit and vegetables in accordance with company and government standards Ensures a clean and sanitary processing environment for fresh cut fruit and vegetables in accordance with company and government standards (this includes but is not limited to employee practices and sanitation) Maintain and improve environmental monitoring program Lead and participate in product development, including sensory evaluations, shelf life testing and product formulations Ensures that product in the containers match the label on the container, date codes and outgoing packaging/Barcode is correct Ensures processing room is ready for production thirty minutes prior to beginning of day Chemicals were added to the main flume system and Barrels containing chilled water with Peracetic Acid placement, potato line, Apple line and fruit tanks and findings documented Metal detection machines validated at start of shift and throughout production and findings documented Hand and knife dip stations filled with sanitizer with verification of chemical strength is documented Ensure all Products are to be run through metal detection machines at every product change metal detector validation and verification and must be completed and documented Ensure all chemical stations must be checked with every change of product and the check off sheet completed Check Random weight checks, bag leak test, and various other H.A.C.C.P documentation and logs Overall Product Quality, ensuring shelf life and cold chain compliance Purchase supplies as needed such as additives and chemicals used directly in the food processing areas Develop, implement, and maintain a comprehensive food safety and quality program in line with industry standards and regulatory requirements Ensure that all quality assurance processes and procedures are properly documented, regularly reviewed, and continuously improved Participate in internal and external audits to assess the effectiveness of food safety systems and ensure compliance with relevant standards (e.g., SQF, FDA regulations) Lead, mentor, and develop the quality assurance team, fostering a culture of continuous improvement and accountability Conduct regular performance reviews, provide coaching and support, and identify training and development opportunities for team members Work with QA and Food Safety team members across companies to establish best practices Oversee the quality control process for incoming materials, in-process production, and finished products to ensure they meet established quality standards Collaborate with production teams to identify and resolve quality issues, implement corrective and preventive actions and improve product quality Monitor key quality metrics and trends, and report on quality performance to senior management Lead continuous improvement initiatives aimed at enhancing product quality, reducing waste, and improving operational efficiency Facilitate cross-functional teams to drive quality improvement projects Investigate customer complaints, identify root causes, and implement corrective actions to prevent recurrence Ensure timely and effective communication regarding quality issues and resolutions if needed Stay informed of industry regulations and standards and ensure that the company's products and processes comply with all relevant laws and regulations Prepare required documentation and reports and review completed documentation in required time frame Ensure that all employees are trained and aware of the quality standards and regulatory requirements applicable to their roles Coordinate and facilitate training for all production staff Maintain standard operating procedures and overall program compliance Collaborate with production and food safety teams to develop and improve procedures as needed Competencies, Education, and Experience Excellent leadership and team management skills Listening skills Strong problem-solving and analytical skills Organized and attention-to-detail approach Excellent verbal and written communication skills High school diploma or GED equivalent Speak and write English satisfactorily At least 2 years of recent and successful experience performing the above functions in a significant food processing environment and food safety knowledge Strong knowledge of quality management systems (QMS), regulatory requirements, and industry standards Proficient PC skills in Microsoft Office, and common E Mail systems Work Schedule: Tuesday - Saturday Start Time: 5:00am - Finish Physical Demands: Stand or walk for long periods of time Work in cold and wet cooler conditions for extended periods of time Repetitive bending and use of arms, legs etc. Ability to lift 25 lbs Benefits: Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life) Paid Time Off Holidays 401(k) with Company Match Weekly Paid Career Advancement Opportunities All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $72k-109k yearly est. 48d ago
  • Quality Assurance Manager

    Garden Cut (Indianapolis

    Quality assurance lead job in Indianapolis, IN

    Job Description At Indianapolis Fruit Company, our distribution network and premium supply chain provide our team the necessary tools to deliver a full-service retail experience for our customers that will differentiate them from competition and provide great opportunities for success. Indy Fruit team members thrive in our dynamic and collaborative environment in this fast-paced and ever-changing industry. Indy Fruit recognizes the importance of being able to provide our team members and their families with quality benefits as part of their overall compensation package. We provide a comprehensive and competitive package that delivers quality and value while satisfying the diverse needs of our workforce. Since 1947, Indy Fruit has been delivering fresh fruits and vegetables to our valued retail partners throughout the Midwest. We look forward to adding you to our team and continuing our company growth. Essential Functions: Ensure a clean and sanitary operational room for the processing of fruit and vegetables in accordance with company and government standards Ensures a clean and sanitary processing environment for fresh cut fruit and vegetables in accordance with company and government standards (this includes but is not limited to employee practices and sanitation) Maintain and improve environmental monitoring program Lead and participate in product development, including sensory evaluations, shelf life testing and product formulations Ensures that product in the containers match the label on the container, date codes and outgoing packaging/Barcode is correct Ensures processing room is ready for production thirty minutes prior to beginning of day Chemicals were added to the main flume system and Barrels containing chilled water with Peracetic Acid placement, potato line, Apple line and fruit tanks and findings documented Metal detection machines validated at start of shift and throughout production and findings documented Hand and knife dip stations filled with sanitizer with verification of chemical strength is documented Ensure all Products are to be run through metal detection machines at every product change metal detector validation and verification and must be completed and documented Ensure all chemical stations must be checked with every change of product and the check off sheet completed Check Random weight checks, bag leak test, and various other H.A.C.C.P documentation and logs Overall Product Quality, ensuring shelf life and cold chain compliance Purchase supplies as needed such as additives and chemicals used directly in the food processing areas Develop, implement, and maintain a comprehensive food safety and quality program in line with industry standards and regulatory requirements Ensure that all quality assurance processes and procedures are properly documented, regularly reviewed, and continuously improved Participate in internal and external audits to assess the effectiveness of food safety systems and ensure compliance with relevant standards (e.g., SQF, FDA regulations) Lead, mentor, and develop the quality assurance team, fostering a culture of continuous improvement and accountability Conduct regular performance reviews, provide coaching and support, and identify training and development opportunities for team members Work with QA and Food Safety team members across companies to establish best practices Oversee the quality control process for incoming materials, in-process production, and finished products to ensure they meet established quality standards Collaborate with production teams to identify and resolve quality issues, implement corrective and preventive actions and improve product quality Monitor key quality metrics and trends, and report on quality performance to senior management Lead continuous improvement initiatives aimed at enhancing product quality, reducing waste, and improving operational efficiency Facilitate cross-functional teams to drive quality improvement projects Investigate customer complaints, identify root causes, and implement corrective actions to prevent recurrence Ensure timely and effective communication regarding quality issues and resolutions if needed Stay informed of industry regulations and standards and ensure that the company's products and processes comply with all relevant laws and regulations Prepare required documentation and reports and review completed documentation in required time frame Ensure that all employees are trained and aware of the quality standards and regulatory requirements applicable to their roles Coordinate and facilitate training for all production staff Maintain standard operating procedures and overall program compliance Collaborate with production and food safety teams to develop and improve procedures as needed Competencies, Education, and Experience Excellent leadership and team management skills Listening skills Strong problem-solving and analytical skills Organized and attention-to-detail approach Excellent verbal and written communication skills High school diploma or GED equivalent Speak and write English satisfactorily At least 2 years of recent and successful experience performing the above functions in a significant food processing environment and food safety knowledge Strong knowledge of quality management systems (QMS), regulatory requirements, and industry standards Proficient PC skills in Microsoft Office, and common E Mail systems Work Schedule: Tuesday - Saturday Start Time: 5:00am - Finish Physical Demands: Stand or walk for long periods of time Work in cold and wet cooler conditions for extended periods of time Repetitive bending and use of arms, legs etc. Ability to lift 25 lbs Benefits: Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life) Paid Time Off Holidays 401(k) with Company Match Weekly Paid Career Advancement Opportunities All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $72k-109k yearly est. 19d ago

Learn more about quality assurance lead jobs

How much does a quality assurance lead earn in Muncie, IN?

The average quality assurance lead in Muncie, IN earns between $62,000 and $105,000 annually. This compares to the national average quality assurance lead range of $72,000 to $123,000.

Average quality assurance lead salary in Muncie, IN

$81,000
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