Quality assurance manager jobs in Arkansas - 96 jobs

We Are: Are you ready to step into the heart of digital transformation in one of the world's most critical - and most dynamic - industries? The Chemicals Industry is evolving at lightspeed: demand for sustainability-driven products is on the rise. At the same time, digital platforms, real-time analytics, AI, and SAP-enabled processes are no longer "nice to have" - they are foundational. As part of Accenture's SAP Chemical's Practice, you'll be delivering major SAP engagements (for example, Business Transformation Strategy & Roadmaps, migrations to SAP S/4HANA, process standardization, cloud-enablement) that help clients win in this new environment and guide major Chemical clients through the journey of business-model reinvention, process excellence and enterprise technology enablement You Are: Do you have a passion for storytelling and for originating, selling and delivering SAP-based Supply Chain Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Supply Chain solutions and technologies on some of the most innovative projects in the world You will thrive in our highly collaborative, digitally-driven and innovation-led environment while nurturing your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds. Ultimately, you are a confident manager who spots and stays ahead of the SAP platform, industry and Supply Chain trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them. The Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: * Engage with client executives on the business challenges/trends and the potential value of SAP solutions (current & future) * Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations * Architect E2E solutions that leverage SAP technologies, custom apps, & add on partner solutions * Advise, design and deliver solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation. * Lead small teams - helping them achieve transformational roadmaps - onsite with clients or within Accenture * Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise * Be a thought leader, build assets and best practices and develop the next level of transformation experts Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements Qualification Here's what you need: * Minimum of 5 years of SAP functional and technical experience/expertise in Quality Management and/or Manufacturing. * Minimum 3 years of experience in SAP projects supporting Chemicals clients. (SAP support / managed services experience will not be considered for this requirement) * Minimum 2 end-to-end SAP S/4 implementations, including project planning, estimation and solution architecture for Chemicals clients * Experience managing SAP delivery teams, in a Global Delivery Model, including but not limited to the following responsibilities: driving complex workshops and leading design decisions, as well as leading the design and execution of system build, configuration, testing, cutover, and go-live in the SAP Transportation Management or Quality Management area * Prior experience in a Consulting and/or Advisory role * Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Locations

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics. As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards. This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments. **What You Will Do** + Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance. + Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring. + Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation. + Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring. + Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives. + Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners). + Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP. + Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation. + Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3). + Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations. **What You Need to Succeed** + 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations. + Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** . + Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** . + Experience managing and mentoring cross-functional teams. + Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** . + Deep understanding of **data governance, privacy, and security** best practices. + Experience interacting with external auditors, customer compliance teams, or regulatory agencies. + Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders. **What Helps You Stand Out** + Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions. + Background working in or with tokenization, health data linkage, or privacy-enhancing technologies. + Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams. + Training or certification in Six Sigma, ISO Auditing, or software validation methodologies. + Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl). + Experience contributing to industry working groups on quality, data integrity, or health data compliance. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $165,000-$230,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Arkansas Trailer is hiring a Director of Quality Assurance to oversee quality control programs, ensure compliance with industry standards, and lead continuous improvement efforts across all service and fabrication operations. The person in this role will develop quality policies, manage inspection processes, and work with teams to maintain safety, accuracy, and reliability in every project. Responsibilities: Establish and oversee company -wide quality standards and procedures. Manage inspection processes for trailer service, fabrication, and parts. Lead audits and compliance reviews to meet regulatory and customer requirements. Develop training programs for employees on quality and safety practices. Analyze quality performance data and prepare regular reports for leadership. Identify process improvements to reduce errors, rework, and safety risks. Collaborate with operations, engineering, and service teams to solve quality issues. Ensure compliance with OSHA and DOT requirements as they relate to quality. Requirements Bachelor's degree in Quality Management, Engineering, or related field (Master's preferred). 7+ years of experience in quality assurance or quality management, preferably in transportation, manufacturing, or heavy equipment. Strong knowledge of quality systems, inspections, and compliance standards. Previous leadership or management experience required. Proficiency with Microsoft Office and quality management software. Excellent organizational, communication, and problem -solving skills. Benefits Health, dental, and vision insurance 401(k) with company contribution Paid time off and holidays Training and professional development opportunities

Job Title: Senior QA Specialist Division: L'Oreal Operations Reports To: Senior Manager - Quality Assurance Who We Are: For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L'Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain. What We Are Looking For: * Bachelor's degree in science, engineering, quality safety, or related field is required. * Minimum of 4 years' experience in quality assurance, preferably within pharmaceuticals or consumer products industry. * Strong knowledge of quality management systems, regulatory requirements (ISO 9001, ISO 22716, FDA 21 CFR 210 and 211). ISO 17025 is a plus. * Excellent analytical, problem-solving, and decision-making skills. * Effective communication skills, both written and verbal. * Detail-oriented with a strong focus on accuracy and precision. * Good computer skills with proficiency of Microsoft tools (Excel, Word, PowerPoint, etc) * SAP experience is a plus. What You Will Do: Quality Management: * Develop, implement, and maintain quality assurance processes and procedures for cosmetics manufacturing. * Conduct regular inspections and audits to ensure compliance with regulatory requirements, industry standards, and internal quality standards. * Review batch records of finished products for release to market as the responsible quality unit. Process Monitoring: * Monitor production processes to identify deviations and non-conformities, providing real-time feedback to production teams. * Collaborate with production staff to address quality-related issues promptly and effectively. * Conduct root cause analysis for quality non-conformances, implementing corrective actions to prevent recurrence. * Analyze quality data and trends, identifying areas for improvement and taking corrective/preventive actions as necessary. Regulatory Compliance: * Stay updated on relevant regulations, standards, and industry best practices related to color cosmetics manufacturing. * Ensure all products meet legal and regulatory requirements for quality. * Prepare and maintain documentation for regulatory submissions and audits. * Lead Auditor for internal and 3rd party inspections. Training Management: * Provide training and guidance to employees on quality assurance procedures, best practices, and regulatory requirements. * Collaborate with internal plant teams to ensure seamless integration of quality processes into daily production activities. * Mentor junior quality assurance staff, fostering a culture of continuous learning and improvement. Continuous Improvement: * Lead and participate in continuous improvement projects to enhance product quality, operational efficiency, and cost-effectiveness. * Monitor key performance indicators (KPIs) and implement initiatives to achieve quality. General Job Duties * Manage the onsite equipment calibration program with a 3rd party company. * Lead auditor for corporate, Internal, and 3rd party audits by providing requested documentation. Ensure CAPAs are initiated, and action plans are implemented for closure. * Lead the supplier quality program by conducting necessary virtual or onsite audits and issue final reports for corporate, implementing continuous improvement processes with them as it relates to control test certification, trending data for master plan projects, and communication of nonconformances and coordinating action plans with them. * Manage the quality revalidation process for processing and packaging equipment. * Lead trainer on QA team for quality training on GMP topics as it relates to site's SHEQ (safety, health, environment, quality) program. * Actively update documents to ensure compliance to established quality requirements. * Facilitate the training documentation for new corporate methods and procedures to ensure compliance. * This position could require up to 20% travel for supplier management or corporate trainings. What's In It for You: * Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) * Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) * Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance) * Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) * Employee Resource Groups (Think Tanks and Innovation Squads) * Access to Mental Health & Wellness Programs To learn more about L'Oréal's commitment to sustainability, please click HERE Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other.

Job Description is located in Rossville Tennessee and would include a relocation allowance Quality Assurance Manager Reports to: Plant Director We are looking for a Quality Assurance Manager, to join our Quality Assurance team at our Rossville plant! Our Manager, Quality Assurance will lead various quality assurance initiatives and ensure that all quality requirements are met before our product reaches our customers. Opportunities In this role, you will get a chance to spearhead quality assurance for one of the leading brands! You will deal with many interesting and challenging issues on a daily basis to ensure the quality of our delicious, plant-powerful products. With a million things on the go, it is very critical not to lose track of the big picture and thrive in a constantly evolving environment. In this role, you will have the opportunity to lead an amazing team of skilled professionals and contribute in a meaningful way! Requirements Here is who you are… Drive & motivation You are passionate about quality assurance and proud to be the champion of quality You want to be in a leadership role that requires a lot of responsibility You enjoy using analytical and strategic thinking to find solutions to QA issues You are health conscious and have values that align with Silver Hills Character & Abilities You are a leader and a solid people manager with effective team coaching skills You have eyes like a hawk coupled with strong attention to detail You are an overachiever who strives for results and excellence You are reliable, professional, and trustworthy You are a great communicator who can easily get along and work with different personalities Knowledge & skills You have strong knowledge and/or certification in HACCP, quality assurance and control You have expert Microsoft Office and other computer application skills You have excellent numerical skills and understanding of data analysis methods Experience You have proven experience leading a quality assurance team in a food production facility You have a Degree in Food Science, Nutrition, Chemistry or other relevant education Nice-to-Have You have experience solving complex QA/QC technical issues things you will do… Troubleshoot and solve product quality related issues Ensure HACCP and Food Safety systems are updated and current with changes in the plant, ingredients, and suppliers Maintain focus and alignment of QA team with company priorities and strategic targets Support the management team by providing timely KPI's that reflect the health of its' quality and food safety system other… You are willing to work flexible shifts to cover for vacations, sick days or leave if required Benefits We offer our team members many benefits to help them achieve their goals and support our company culture: Opportunities for career growth and development Competitive Healthcare Benefits Package Performance Bonus and 401K Free delicious and healthy bread Fitness incentive fund to help you thrive Friendly and supportive work environment and an ambitious team Discounts at our retail store with a great selection of healthy organic products Company social events focused around health, great tasting food and getting together as a team Want to learn more about our mission and products? Please check us out on Facebook, Instagram, and YouTube

Job Description Quality Control ManagerSummary of the Role The Quality Control Manager plays a crucial role in implementing and overseeing quality assurance and control at field locations. They will be responsible for coordinating and carrying out inspections, as well as reporting on the state of quality on-site. This role requires an engineering background and a strong quality mindset. Key Responsibilities Implementation of quality assurance and control on-site Supporting the site team in implementing the management system Setting up and supporting the reception of goods, material handling, and interim storage Preparing and coordinating installation quality documentation (test plans, test procedures, WPS/PQR, welder qualification, identification and traceability of components, heat treatment, etc.) Ensuring work is performed in accordance with project documentation, customer specifications, drawings, and installation documentation Supporting the implementation of the management system during the installation phase Coordinating and performing inspections and tests on-site Ensuring the use of calibrated measurement equipment on-site Reporting and following up on site non-conformities Facilitating the decision-making process for corrective actions with the project team Preparing site quality records Supporting customer inspections, FAT (Factory Acceptance Test), and audits in collaboration with the Site Manager Implementing the four-eyes principle for quality matters and escalating issues when necessary Candidate Profile Successful teams share objectives and values! In addition to solid skills and experience, we seek someone with strong motivation, a positive mindset, and a willingness to be part of a team. The ideal candidate should be willing to work in a complex, fast-paced environment with evolving priorities. Results- and solution-oriented candidates who follow through with ideas and commitments will perform well in this role. Given the large scope and long duration of projects, perseverance is highly valued. Qualifications & Experience 10 or more years of related experience Previous experience in hydropower is highly preferred Bachelor's degree in Engineering or a related field is preferred What We Offer Life, disability, dental, and extended health insurance 401k matching Hybrid work model Annual bonus program Employee assistance program Individualized training and career development plans About Us With a long-standing history in hydroelectric innovation and sustainable technology, we are committed to contributing to a clean energy future. Our expertise spans from design to construction, offering turnkey solutions in hydroelectric power generation. If you are ready to be part of a team dedicated to sustainability and innovation, we encourage you to apply. From water to wire - Be part of the movement!

Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00

JOB ID 22862 - Quality Assurance Manager, Call Center (CCM) is onsite Pay: $80,000 yearly Type: Direct hire Schedule: Job description: Develops, implements, and continuously enhances quality monitoring programs for call center customer interactions, ensuring alignment with bank policies, compliance standards, and industry best practices. Leads, mentors, and supports a team of Risk and Quality Assurance Specialists through coaching, performance reviews, calibration sessions, and career development touchpoints. Analyzes agent performance data, call evaluations, and risk-control metrics to identify trends, skill gaps, and improvement opportunities, delivering actionable insights to call center leadership. Partners with cross-functional stakeholders to refine QA processes, tools, and technologies, and to execute strategic initiatives that elevate service quality and operational effectiveness. Conducts coaching and training for agents and leaders, provides data-driven feedback, coordinates staffing/resource planning, and ensures ongoing compliance with regulatory and internal requirements. Nice to have: Financial services sector Requirements: Bachelor's degree or equivalent experience Must have (2) years of experience with banking software Must have (2) years of recent leadership/supervisory experience Minimum of three (3) years of experience in quality assurance in a call center Must be MS Office proficient including MS Excel High school diploma or equivalent Background check required

Quality Manager, Armtec Defense Technologies Armtec Defense Technologies (Armtec) is an operating unit of the Transdigm Group (NYSE: TDG), an industry leader in aerospace and defense products and services. Armtec is comprised of three business units producing subcomponents for ordnance in Coachella, CA; decoy countermeasure flares in Camden AR; and radar countermeasure chaff in Lillington NC. At Armtec, we welcome skilled and enthusiastic people who share our determination and high standards to join us in our mission-critical work supporting the US and allied war-fighters who serve us all by defending democracy and protecting freedom. This position is staffed in Coachella, at Armtec's world-class, sole-source production facility for felted fiber nitrocellulose combustible cartridge cases for medium and large caliber military ammunition; and pyrophoric payloads for training grenades. Company Profile Company: Armtec Defense Technologies is an operating unit of the TransDigm Group (NYSE: TDG). Industry: Manufacturing Combustible Ordnance and Countermeasures Job Overview Title: Quality Manager Job Family: Quality Management Reports to: Site Leader / Director of Quality Works with: Managers, Engineers, Supervisors, Techs, Specialists Location: Camden, AR Type: Full-Time Job Summary The Quality Manager at Armtec is accountable for quality functions at our Camden, AR site. They will lead a team of Quality focused personnel in Quality Engineering, Quality Assurance & Control, Audit, Inspection, and Calibration. They serve as a mentor for Quality department staff, a representative to our customer's quality leadership, and a continuous improvement champion for our Quality function and our production operations. The Quality Manager is expected to ensure we meet all regulatory and customer requirements for our products. They shall develop quality improvement plans and regularly analyze, monitor, and communicate status on current state of our performance against these plans. Primary Responsibilities Responsible for overall product quality at the site. Develop and manage strategic quality improvement plans for the site, in alignment with operating unit strategies. Develop and manage the Quality department budget and annual plans. Training, mentoring, and performance management of direct and indirect Quality department staff. Track and report on quality department metrics, including our Total Cost of Poor Quality. Assure contract review and quality planning is accomplished for all contracts. Provides technical guidance to Quality Engineers and failure analysis teams on root cause analysis, continuous improvement, and the use of various quality tools. Ensure Failure Analysis teams drive to true root causes and implement immediate corrective, and long-term preventive actions. Manages an effective Configuration Management program, Contract Review, Supplier Quality System, In-Process Quality Assurance, Product Testing and Calibration program and Analytical Lab. Coordinates ISO audit and Management Review. Manages QMS (updates and improvement). Maintains quality metrics to monitor site/program performance. Present to site leadership. SPC Program development and improvement. DCMA POC and scheduling coordination. Generate Management Reports on the progress of the quality program and product metrics. Coordinate improvements to our ISO 9000 quality management system, and operate an effective auditing system and corrective/preventive action system. Implement an effective Six-Sigma training program to develop technical staff as certified green and black belts in Six-Sigma Support & lead various process and product improvement activities with the IPT Quality Leads. Develop and deploy Statistical Process Control methods, improved inspection processes, and improve real-time electronic data collection and analysis methods. Implement data driven decision making process and ensure accuracy of reported data. Maintain the highest ethical standards, even when challenged from above. Primary point of contact with onsite QAR representatives from DCMA, which include coordination of weekly inspections, audits, First Article Inspections, and required reports. Qualifications Bachelor of Science Degree, preferably in Engineering, and minimum five years' experience in Quality Engineering, and 5 years in a Quality Assurance role. Master's Degree in Business Administration is preferred. Prefer candidates with ASQ CQE certification and/or Six Sigma Blackbelt certification. Demonstrated knowledge in Six-sigma, 8D problem solving methodologies, Fault Tree Analysis, Design of Experiment, Statistical Analysis methods and other industry standard quality tools. Demonstrated experience with Statistical Process Control software, and improving electronic data collection, data analysis, and quality event notifications in an industrial manufacturing environment. Requires strong technical competency and strong computer skills. Prefer experience with InfinityQS Proficient SPC, DMS/DCS, Minitab, Relational SQL Databases, and PowerBI. Experience with US Government Quality specifications and ISO 9001 requirements. Must be dependable, responsible, and accurate and have the ability to deal with people effectively. Armtec Competencies Demonstrate ability in the Armtec competencies as an employee: customer focus, ethics and values, problem solving, integrity and trust, functional/technical skills, listening, action-oriented, composure and values diversity. Work Requirements Must be authorized to work in the U.S. To conform to U.S. export control regulations, applicant should be eligible for any required authorization from the U.S. Government. Must be able to obtain an Employee Possessor license from the US Bureau of Alcohol, Tobacco and Firearms (ATF). Work Hours 4/10 workweek To Apply Please apply on-line on Armtec's career website ********************* Equal Opportunity Employer M/F/Disability/Protected Vet

Job DescriptionDescription: Join My Medical Supply, a leading pharmaceutical warehouse distribution facility committed to delivering high-quality medical supplies efficiently and safely. We are seeking a dedicated and detail-oriented Quality Manager to oversee our quality assurance processes, ensure compliance with industry standards, and uphold our commitment to excellence in healthcare logistics. Key Responsibilities: - Develop, implement, and maintain quality management systems in accordance with industry regulations and company standards. - Conduct regular audits and inspections of warehouse operations, processes, and documentation to ensure compliance. - Monitor and analyze quality metrics, identify areas for improvement, and implement corrective and preventive actions. - Collaborate with cross-functional teams to ensure proper handling, storage, and distribution of pharmaceutical products. - Ensure staff are trained on quality standards, procedures, and regulatory requirements. - Maintain up-to-date knowledge of relevant regulations such as FDA, DEA, and other applicable guidelines. - Prepare and manage documentation for quality reports, audits, and regulatory submissions. - Lead investigations into quality issues, deviations, or product recalls, and coordinate resolution efforts. - Foster a culture of continuous improvement and quality awareness throughout the organization. At My Medical Supply, we value innovation, integrity, and teamwork. We offer a dynamic work environment with opportunities for professional growth and development, along with competitive benefits. Join us in ensuring the safe and reliable distribution of essential medical supplies to healthcare providers and patients. Requirements: Skills and Qualifications: - Bachelor's degree in Pharmacy, Quality Assurance, Supply Chain Management, or a related field, or equivalent experience. - Proven experience in quality management within pharmaceutical distribution environments. - Strong knowledge of Good Distribution Practices (GDP), current Good Manufacturing Practices (cGMP), and relevant regulatory standards. - Excellent analytical, problem-solving, and organizational skills. - Effective communication and leadership abilities to train and motivate staff. - Attention to detail and a proactive approach to quality assurance. - Ability to adapt to changing regulations and industry best practices. - Proficiency in quality management software and Microsoft Office Suite.

Quality Manager REPORTS TO: Vice President of Engineering & Quality JOB SUMMARY: Quality Manager is responsible for leading the organization in the area of quality assurance. Develop, implement and maintain quality management systems throughout the organization to assure consistent quality of customized metal/wood composite tables, display fixtures, cabinets and millwork for the food service and other retail environments. Work closely with the Operations Management Team for both wood and metal plants to improve efficiency and reduce costs in all areas. Provide direction to the team of quality technicians and quality engineers. Promote voice of the customer, employee participation in quality objectives and foster a spirit of continuous improvement. Lead COPQ reduction in internal and external cost of quality. Work with suppliers in improving incoming raw material and finished product quality metrics. POSITION RESPONSIBILITIES: · Take lead role in assisting quality staff to accomplish key objectives and the completion of tasks including: 1. Root cause analysis and corrective actions on key issues 2. Promote communication between manufacturing and engineering through ECR process 3. Develop and maintain quality check points throughout the production process 4. Develop standard operating procedures, work instructions and post part tolerances for critical operations 5. Assist in implementation of error proofing through creation of jigs, gauges, visual signals, etc. 6. Develop and maintain visual guidelines for part inspection (scratches, dents, other imperfections). · Prepare control system documentations and complete failure mode and effects analysis (PFMEA) for certain product lines. · Monitor and report out on key performance indicators of quality (both internal and external). Set team objectives based on trend analysis · Coordinate first article inspections on new products · Qualify new vendors of manufactured components and sub-assemblies. Develop necessary inspection criterion on these components. · Participate in cross-functional core team meetings on new opportunities. · Help in finding VA/VE cost reduction re-design opportunities. · Interviewing, hiring, and training of direct reports. Directing work, appraising performance against clearly defined SMART goals. · Provide coaching and training to QCI team, plant staff, project managers, technicians, and others. · Lead COPQ reduction in internal and external cost of quality. · Provide suggestions for process improvement and how to implement changes. EDUCATION AND EXPERIENCE: 5+ years quality engineering/management experience in a manufacturing or industrial plant. B.S. degree in Quality Management, Engineering or another related technical field. Experience in developing/documenting procedures. Experience using AutoCAD, SolidWorks or other design software is a plus. Kaizen and Lean Manufacturing techniques Experience with metal cutting, forming, welding and fabrication is a plus. Experience with CNC wood cutting, laminating, milling and millwork assembly is a plus. Automotive quality experience or ISO certification background is a plus. PERFORMANCE EXPECTATIONS: · Proficient in Microsoft Office Suite or similar software · Must display effective communication and written skills working in a team environment · Ability to lift and/or move up to 25 pounds occasionally · Demonstrate ability to work independently and drive toward results measured against key objectives · Will have strong technical, analytical, and reasoning skills

Driven by Possibility Gates Corporation is a leading manufacturer of application-specific fluid power and power transmission solutions. At Gates, we are driven to push the boundaries of materials science to engineer products that continually exceed expectations. We don't rest on our rich heritage of innovation. We leverage it to inspire solutions that will power the next hundred years. We invest continually in R&D and technology, so our products not only outperform industry standards; they exceed our customers' demanding expectations. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow. And we are constantly expanding our product catalog and value-added service offerings to support every facet of our customers' operations. In the most extreme environments and those more familiar, Gates is there with the right product, in the right place at the right time. Whether building original equipment or maintaining products in the aftermarket, we enable companies in every industry to be more efficient, productive, and profitable. We are Gates. SCOPE OF ROLE: This position is responsible for assuring quality in all phases of the manufacturing value stream from raw material supply to customers' utilization. Where nonconformance is identified, this position will lead the site in employing effective problem solving methodologies to identify root causes and implement corrective and preventive actions. As this role has both customer and supplier facing responsibilities, the incumbent must be skillful in communication, reporting, follow-up, and project management with a sense of urgency to resolve quality issues. The ability to read technical drawings and specifications is required of the incumbent to understand and lead their team in deployment of quality controls related to special characteristics. This position will work cross-functionally with peers, Gates management, and their quality department in developing and executing Advanced Product Quality Plans (APQP) for new & existing products. This will include involvement in Failure Modes & Effects Analysis, and Quality Control Plan development and implementation to reduce and eliminate nonconformance risk. As a subject matter expert in quality, the incumbent will train and lead the site in establishing inspection sample plans, including the establishment of statistical process controls (SPC) as necessary due to the criticality of product / process characteristics. Knowledge of and capability to utilize inspection equipment and determine acceptability of the measurement method through Measurement Systems Analysis (MSA) is necessary to be an effective quality leader. The incumbent is responsible for maintaining an effective site Quality Management System (E.g. ISO9001, IATF16949, API Q1) that meets and exceeds customer specified requirements and industry standards. As well as advancing the QMS as part of Continuous Improvement efforts. This position is responsible for a quality team covering three production shifts, and including Quality Engineers, Technicians and Supervisors managing quality within plant operations and the product test lab ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned beyond the core functions listed below. 1 30% Manage the execution of quality initiatives and corrective and preventive action (CAPA) across all manufacturing value streams to achieve strategic quality improvement objectives. (E.g. Customer Incident Rate, PPM, Cost of Poor Quality, Inter-Company Incident Rate, Supplier PPM, QMS Management Review KPI's, etc.). 2 20% Manage the effectiveness and timely completion of root cause investigation and resolution of customer, warranty and supplier quality incidents in compliance with industry best practice “closed loop” methodologies (E.g. 8D, 5-Why, Fishbone Diagrams, A3, PDCA) and Gates Quality Management System requirements. 3 10% Assign and guide quality resources to work with new product development teams and site peers in utilizing APQP based management systems to achieve Gates objectives in sales growth and product vitality, while eliminating or reducing risk of defect escape 4 10% Maintain an effective PPAP submission process that ensures timely and accurate part qualification for customers, or as part of incoming part qualification. 5 5% Ownership of the internal quality management system audit process & Layered Process Audit (LPA) program. 6 5% Support the development of Gates supplier quality through assigning resources to complete supplier assessments, nonconformance corrections, incoming inspection development, and/or supplier development project execution. 7 5% Identify gaps in process control plans and coordinate improvement actions to meet Cost Of Poor Quality objectives. 8 5% Maintain the certification and continuous improvement of the Quality Management System. (E.g. ISO9001, IATF16949 & API Q1) 9 5% Approval authority within the Change Management Process including assurance of the effectiveness of implementation and validation actions. 10 5% Evaluating the performance and development needs of the quality organization in meeting quality improvement objectives. Complete development actions with direct reports in advancement of succession plans. SUPERVISORY RESPONSIBILITIES: Direct reports: 5 Quality Engineers, 1 Quality Supervisor, 1 PPAP Coordinator, 3 Lab Techs and 9 Quality auditors directly report to this role. The position will work with operational site, plant management, corporate quality, and cross-functional and business leadership personnel to achieve quality improvement objectives. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bachelor of Science (BS) undergraduate college degree or equivalent in a technical discipline (E.g. Chemical Engineering, Mechanical Engineering, Physics, etc.). Must have a minimum of five years' experience in quality assurance roles, including a minimum of three years' experience in a management or supervisory capacity. REQUIRED SKILLS: Working knowledge of automotive industry core tools (AIAG - APQP, PPAP, SPC, MSA, etc.) and quality assurance problem solving tools (E.g. 5-Why, Cause & Effect Diagrams, DOE, 8D, etc.) is required. An effective communicator with capability to interact with all layers of management both internal and external to the company. Drive, intelligence, and high expectations of getting results through self and team. Change management leadership capability High level interpersonal and leadership skills with capability to influence, coach, and partner across multiple levels and locations of the company Strong proficiency using common PC applications: MS Word, MS Excel, MS Visio, MS Office, MS SharePoint, MS PowerPoint Experience utilizing quality assurance PC Applications is a plus: Minitab, SPC Applications, etc. Certification as a Quality Engineer (CQE), Quality Manager (CQM), Quality Auditor (CQA) or Six Sigma Black Belt through ASQ or an equivalent certification is preferred, but not required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Must be able to work in an office or manufacturing environment. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. While in Manufacturing Plants or Distribution Centers, the environment in some areas could require safety PPE to include hearing protection, steel toed shoes, and safety glasses. This individual will analyze production process limitations and standards, and work with Technical Services and PDG to recommend revision of specifications when indicated. The role formulates or assists in formulating quality policies and procedures. Please be advised that Gates Corporation does not accept resumes from third-party recruiters. Gates Corporation is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of gender, race, color, religion, age, disability, pregnancy, citizenship, sexual orientation, national origin, veteran status or any other protected class defined by state or local law.

Job DescriptionBenefits: 4-Day Work Week 401(k) 401(k) matching Dental insurance Paid time off Vision insurance Quality Manager at Dark Threat Fabrication LLC Dark Threat Fabrication LLC is a family-owned, ISO 9001:2015-certified leader in precision metal fabrication and engineering, located in the welcoming community of Heber Springs, Arkansas. Our state-of-the-art facility features advanced technology, including Tube Laser, CNC Milling, Fiber Laser Cutting, Brake Press Forming, Powder Coating, and Welding. We produce high-quality parts in small or large quantities for industries that demand precision. Our tight-knit team thrives on collaboration, innovation, and a shared commitment to excellence. The Opportunity Were seeking a dedicated Quality Manager to lead our quality assurance efforts and uphold our reputation for precision. This salaried position offers the opportunity to make a significant impact in a dynamic, family-owned company. As our Quality Manager, youll ensure our products meet the highest standards while driving continuous improvement. What Youll Do Oversee and maintain our ISO 9001:2015-compliant Quality Management System (QMS). Develop and implement quality control processes for manufacturing operations, including laser cutting, CNC milling, and welding. Conduct inspections, testing, and audits to ensure product quality and compliance with customer specifications. Collaborate with engineering, production, and design teams to resolve quality issues and improve processes. Analyze quality data to identify trends and drive continuous improvement initiatives. Train and mentor team members on quality standards and best practices. Manage documentation, certifications, and customer quality requirements. Why Join Dark Threat Fabrication? Benefits: Enjoy fully company-paid dental and vision coverage for employees, plus a 401(k) plan with company matching and generous paid time off. Work Schedule: 4-day work week. Cutting-Edge Technology: Work with advanced equipment like Tube Laser and Fiber Laser Cutting systems in a modern, ISO-certified facility. Career Growth: Take on leadership responsibilities, mentor staff, and shape our quality processes in a family-owned company that values your growth. Supportive Culture: Join a collaborative, family-oriented team where your ideas are valued, and your contributions drive our success. Work-Life Balance: Enjoy challenging work in a serene, small-town setting with access to world-class outdoor recreation, with occasional overtime balanced by a supportive environment. Why Heber Springs, AR? Nestled in the Ozark foothills, Heber Springs offers a high quality of life at an affordable cost: Outdoor Paradise: World-class fishing, boating, and hiking at Greers Ferry Lake and the Little Red River, just minutes away. Affordable Living: A cost of living ~12% below the national average, with affordable housing and a family-friendly community. Vibrant Small Town: Enjoy local festivals, excellent schools, and a welcoming atmosphere, with Little Rocks urban amenities just an hour away. Qualifications Bachelors degree in Engineering, Quality Management, or a related field (or equivalent experience). 38+ years of experience in quality management, preferably in metal fabrication or manufacturing. Strong knowledge of ISO 9001:2015 standards and quality control processes. Experience with quality tools (e.g., root cause analysis, SPC, FMEA) and inspection techniques. Proficiency in reading technical drawings and using quality management software. Excellent problem-solving, analytical, and communication skills. Ability to lead and collaborate in a team-oriented environment. Attention to detail and a passion for delivering high-quality results. Experience with CNC machining, laser cutting, or welding processes is a plus.

* Create, update and maintain the project submittal log and all other project specific quality control reports * Review shop drawings and submittals for conformance with project specifications by direct review and by leveraging the knowledge and experience of others in the project team when necessary * Chair and document weekly QC meetings with the superintendent and provide written minutes as described in project specific contract documents * Provide written daily QC reports that reinforce activities that are being constructed in conformance with each specific project's established standard and constructively confronts non-conformances to produce the desired outcome in a timely manner * Conduct preparatory, initial and follow-up meetings to establish an understanding of the standards of care desired for each definable feature of work. Verify that checklists are being used and signed off prior to the placement of concrete, steel and other similar items of work * Verify and document that all materials received for the project are in conformance with the approved submittal, are handled and stored appropriately and are acceptable for use in the project * Schedule, document the results of, and maintain a log of all code and independent inspections that are required. Clearly document, correct and re-inspect all non-conformances prior to covering up work * Conduct periodic follow-up inspections to verify that work is proceeding with the contract documents and the approved submittals. * Document final inspections, certificates of occupancy and acceptance of the works and various phases thereof * Stop work if necessary to resolve matters that affect safety, quality and/or inhibit the logical progress of work Compensation & Benefits * Competitive salary * Blue Cross health and dental group insurance benefits * Company-provided Life, AD&D, and Long-term Disability (LTD) benefits * Company paid vacation and holidays * 401 * Relocation (if necessary) * Monthly living allowance (if applicable)

Quality Manager/Chief Inspector Melbourne, Arkansas Onsite Industry: Aerospace Job Category: Aerospace Job Type: Direct Hire Salary: $85,000 - $100,000/Annually Apply Now Quick Apply With Indeed Quick Apply With LinkedIn Sign Up For Job Alerts Share This Job Job Description A Melbourne, AR leader at the forefront of aviation maintenance is hiring a Quality Manager / Chief Inspector to oversee final inspection, regulatory compliance, and quality systems inside its FAA Part 145 repair station. This is a hands-on, onsite leadership role responsible for releasing aircraft components, running internal audits, managing AS9110/ISO quality systems, and guiding a small inspection team on the production floor. The role exists because the previous leader retired, and the bar is high. They are looking for a senior aviation quality professional who knows Part 145 cold, can juggle inspections and audits without losing rigor, and wants real ownership in a stable, growing MRO. Quality Manager / Chief Inspector Responsibilities: Perform and approve final inspections and release of aircraft components Ensure compliance with FAA Part 145 before return-to-service Review repair orders and purchase orders for regulatory accuracy Build complete compliance packages, including FAA Form 8130 Maintain accurate quality records within the Quantum database Conduct monthly internal audits of maintenance and production processes Verify compliance with FAA, EASA, and UK CAA requirements Maintain and continuously improve AS9110 and ISO-based QMS Prepare for and manage FAA, customer, and third-party audits Supervise and mentor inspection staff Provide daily direction, training, and annual performance evaluations Partner with the Shop Manager and COO on quality and operational priorities Lead problem-solving efforts tied to quality findings and customer requirements Quality Manager / Chief Inspector Requirements: 8+ years of aviation quality experience Prior experience as a Quality Manager or Chief Inspector Direct experience in a FAA Part 145 Repair Station Deep knowledge of FAA regulations, especially CFR Part 145 Working knowledge of AS9110 and ISO quality standards Experience supporting EASA and UK CAA compliance Strong audit preparation and documentation skills Proficiency with Excel, Word, PDFs, and regulated documentation systems Ability to learn and work within the Quantum database A&P License preferred, but repairman certificate acceptable Comfortable leading in a small, close-knit, production-floor environment Benefits: Medical insurance Weekly pay PTO that increases with tenure + Paid birthday off + Paid company holidays Comp time for Saturday AOG work Relocation assistance via lump-sum signing bonus Long-term stability Opportunity to shape quality processes in a growing, audit-strong MRO

22100507 County: Pulaski Anticipated Starting Salary: $57,351 Hiring Official: Melissa West This position serves as one of three complaint specialists responsible for receiving, triaging and entering complaints from multiple sources related to facilities overseen by the Office of Long Term Care, in accordance with state and federal regulations and agency policy. Must have skills: Ability to take calls and take extensive notes, excellent written and verbal communication Work well with a team and independently Exceptional computer skills and knowledgeable with Microsoft Office Takes initiative, self starter, motivated learner The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others. Position Information Job Series: Program Operations - Quality Assurance Classification: Quality Assurance Coordinator Class Code: PQA01P Pay Grade: SGS07 Salary Range: $57,351 - $84,879 Job Summary The Quality Assurance Coordinator is the caretaker of quality within an organization. The coordinator ensures that products and services consistently meet established quality standards, industry regulations, and customer expectations. This role demands a proactive professional who not only monitors and evaluates processes but also implements corrective measures and continuous improvements. This classification is essential to maintain operational excellence, bolster customer satisfaction, and ensure compliance with both internal policies and external regulatory requirements. Primary Responsibilities Create, update, and enforce quality control procedures and policies. Establish benchmarks and tracking mechanisms that support quality initiatives. Conduct regular audits, inspections, and tests across production or service-delivery environments. Analyze production and process data to detect areas in need of improvement, ensuring that quality benchmarks are met consistently. Serve as the liaison between operations, production, and management teams to address quality issues. Coordinate with various personnel to communicate quality findings, propose improvements, and ensure shift-level adherence to quality protocols. Investigate product or service discrepancies, customer complaints, and operational non-compliance issues. Develop and recommend corrective and preventive actions, reducing the risk of recurrence and enhancing the overall quality framework. Prepare detailed quality reports, summarizing audit results, trends, and recommendations for upper management. Maintain thorough documentation regarding quality audits, process deviations, and corrective actions. Develop training materials and conduct sessions to educate personnel on quality standards and new or revised procedures. Ensure that all team members are up-to-date on the latest quality and regulatory guidelines. Ensure that all quality assurance practices align with industry standards, safety guidelines, and regulatory requirements. Support internal and external inspection processes by preparing necessary documentation and evidence of compliance. Knowledge and Skills Proficiency in quality assurance software and Microsoft Office tools (especially Excel). Excellent analytical, problem-solving, and communication skills. Strong organizational skills and an ability to manage multiple projects simultaneously. A detail-oriented mindset combined with the aptitude to think critically and collaboratively. A proactive attitude focused on continuous improvement and excellent customer service. Minimum Qualifications Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or a related field. Minimum of 4 years of progressively responsible experience in quality assurance or quality control environments. Experience working in environments such as manufacturing, healthcare, or service industries, where regulatory compliance and quality standards are critical, may be required. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market: Little Rock

**WHO YOU ARE:** **Are you someone dedicated to quality and improvement? Do you pride yourself in being an exceptionally organized, methodical professional who has the skills and experience to take our food safety products and processes to the next level of accuracy, security, and safety?** **WHO WE ARE:** + Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry. + Over 10,000 dedicated team members across North America. + Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America. + Over 50+ years of experience in creating long-lasting partnerships. **OUR MISSION:** **We protect the food supply by eliminating risks so families everywhere can eat without fear.** + **Protect What Matters:** We are in service of safety at every step, ensuring the health of everyone is central to all we do - from plant team members to consumers.? + **Deliver On Our Promises?:** We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.? + **Win as a Team?:** We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.? + **Advance a Safer Future?:** We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.? **WHAT YOU WILL DO:** **The QA and Regulatory Coordinator position is a part of the team responsible for developing and maintaining documents for regulatory and quality assurance purposes. In addition to document development and maintenance, the Coordinator will support scientific literature searches as needed and participate in special projects to provide regulatory and quality assurance support to the company's sales and technical teams.** **This person should demonstrate good time management skills, attention to details, and organizational skills. The Coordinator should have excellent analytical, oral and written communication skills, as well as diplomacy skills.** **To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:** **Quality Assurance and SQF Responsibilities:** + Prepare Certificates of Analysis for outgoing shipments. + Assist in preparing documents, including Standard Operating Procedures (SOP) related to food safety certification programs e.g. Global Food Safety Initiative (GFSI). + Organize and update quality assurance documents on various platforms as needed. + Coordinate/Prep for certification audits (such as SQF) and participate in the audits. + Support in food safety team meetings. + Prepare schedules for GMP-related inspections. + Track completion of GMP inspections, assign responsibilities for corrective action items, and follow up on completion of action items. + Support/Assist investigations involving non-conforming products and equipment. + Inspect and verify cleaning checklists and logs for non-conformities and completeness. + Help monitor and track GMP and other training logs. + Assist in training personnel on new procedures and corrective actions for non-conformances. + Support or lead new employee onboarding trainings. Regulatory Responsibilities: + Gather and assist in preparing customer compliance documentation such as Letters of Guarantee and responses to questionnaires. + Submitting product renewal documentation for regulatory and customer compliance. + Organizing and updating regulatory documents on various platforms as needed. + Assist in preparations for certification audits (such as Kosher or Halal) and participate in the audits. + Participate in project teams related to regulatory activities. + Communication with internal and external parties via email and phone. + Perform any other related duties as required or assigned. **YOUR MUST HAVES:** + Proven coursework or internship experience related to quality, food safety, or regulatory compliance. + Strong attention to detail and accuracy when handling documents and data. + Ability to follow instructions, work within established procedures, and ask questions when clarification is needed. + Good organizational skills with the ability to manage multiple administrative tasks. + Proficiency with Microsoft Office (Word, Excel, Outlook). + Strong communication skills and willingness to learn in a team environment. + Highly motivated, self-starter with the ability to work alone, and as a functioning member of a team. **WHAT WE PREFER YOU HAVE:** + Bachelor's degree in a science-related field (Chemistry, Biology, Food Science) OR equivalent education/experience in quality or production environments. + Familiarity with manufacturing environments or QA terminology. + Knowledge of SQF, GMPs, or food safety programs (training can also be provided). **OUR ENVIRONMENT:** **This position is combination-based in our manufacturing plant environment & office setting. Expected exposure to wet, hot, cold, various shifts, requiring Personal Protective Equipment (PPE).** **Constant (role requires this activity more than 66% of the time (5.5+ hrs/day)** **Use of fingers and hands. Lift/Carry 10 lbs or less & push/pull 12 lbs or less.** **Frequently (role requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)** **Stand, climb stairs, walk, sit, reach outward, squat/kneel, bend. Lift/Carry 11-50 lbs & push/pull 13-40 lbs.** **Occasional (role requires this activity up to 33% of the time (0 - 2.5+ hrs/day)** **Climb & crawl. Lift/Carry 51+ lbs & push/pull 41-100 lbs.** **WHAT WE OFFER:** + Medical, Dental, & Vision Insurance + Basic Life Insurance + Short Term Disability + Company Paid Long-Term Disability + 401k Retirement Plan + Paid Holidays + Paid Vacation + Paid Sick Time + Employee Assistance Program ("EAP") + Training & Development Opportunities Safe Foods, a Division of Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Safe Foods is committed to complying with the laws protecting qualified individuals with disabilities. Safe Foods will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position. **YOUR NEXT STEPS:** **APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!**

Benefits: 4-Day Work Week 401(k) 401(k) matching Dental insurance Paid time off Vision insurance Quality Manager at Dark Threat Fabrication LLC Dark Threat Fabrication LLC is a family-owned, ISO 9001:2015-certified leader in precision metal fabrication and engineering, located in the welcoming community of Heber Springs, Arkansas. Our state-of-the-art facility features advanced technology, including Tube Laser, CNC Milling, Fiber Laser Cutting, Brake Press Forming, Powder Coating, and Welding. We produce high-quality parts in small or large quantities for industries that demand precision. Our tight-knit team thrives on collaboration, innovation, and a shared commitment to excellence. The Opportunity We're seeking a dedicated Quality Manager to lead our quality assurance efforts and uphold our reputation for precision. This salaried position offers the opportunity to make a significant impact in a dynamic, family-owned company. As our Quality Manager, you'll ensure our products meet the highest standards while driving continuous improvement. What You'll Do Oversee and maintain our ISO 9001:2015-compliant Quality Management System (QMS). Develop and implement quality control processes for manufacturing operations, including laser cutting, CNC milling, and welding. Conduct inspections, testing, and audits to ensure product quality and compliance with customer specifications. Collaborate with engineering, production, and design teams to resolve quality issues and improve processes. Analyze quality data to identify trends and drive continuous improvement initiatives. Train and mentor team members on quality standards and best practices. Manage documentation, certifications, and customer quality requirements. Why Join Dark Threat Fabrication? Benefits: Enjoy fully company-paid dental and vision coverage for employees, plus a 401(k) plan with company matching and generous paid time off. Work Schedule: 4-day work week. Cutting-Edge Technology: Work with advanced equipment like Tube Laser and Fiber Laser Cutting systems in a modern, ISO-certified facility. Career Growth: Take on leadership responsibilities, mentor staff, and shape our quality processes in a family-owned company that values your growth. Supportive Culture: Join a collaborative, family-oriented team where your ideas are valued, and your contributions drive our success. Work-Life Balance: Enjoy challenging work in a serene, small-town setting with access to world-class outdoor recreation, with occasional overtime balanced by a supportive environment. Why Heber Springs, AR? Nestled in the Ozark foothills, Heber Springs offers a high quality of life at an affordable cost: Outdoor Paradise: World-class fishing, boating, and hiking at Greers Ferry Lake and the Little Red River, just minutes away. Affordable Living: A cost of living ~12% below the national average, with affordable housing and a family-friendly community. Vibrant Small Town: Enjoy local festivals, excellent schools, and a welcoming atmosphere, with Little Rock's urban amenities just an hour away. Qualifications Bachelor's degree in Engineering, Quality Management, or a related field (or equivalent experience). 3-8+ years of experience in quality management, preferably in metal fabrication or manufacturing. Strong knowledge of ISO 9001:2015 standards and quality control processes. Experience with quality tools (e.g., root cause analysis, SPC, FMEA) and inspection techniques. Proficiency in reading technical drawings and using quality management software. Excellent problem-solving, analytical, and communication skills. Ability to lead and collaborate in a team-oriented environment. Attention to detail and a passion for delivering high-quality results. Experience with CNC machining, laser cutting, or welding processes is a plus. Compensation: $60,000.00 - $85,000.00 per year Dark Threat Fabrication LLC is a family-owned precision metal fabrication and engineering company with state of the art equipment, software, and an amazing team to produce high-quality parts in small or large quantities. Tube Laser, CNC Milling, Fiber Laser Cutting, Brake Press Forming, Engineering, Design, Powder coating, Welding, and more! ISO 9001:2015 Certified

* Assess sub-contractors' capabilities to meet the quality requirements of the project as required. * Responsibility for the performance of all MEP inspection and testing activities. * On Design-Build projects, assist with design reviews and contract document/code conformance. * Complete responsibility for the entire MEP & FP submittal process. * Assure that the contract obligations' for testing and record keeping are adhered to. * Control calibrated measuring and test equipment used on the project. * Keep calibration records and ensure that all testing equipment has current calibration records. Ensure proper turnover of complete quality control package(s). Responsible for ensuring that turnover documentation is maintained, organized and turned over on schedule. * Maintain project quality records for the construction phase of the project and quality audit plans, performance and management thereof. * Perform evaluations of sub-contractors' facilities to determine their capabilities in meeting the quality requirements. * Conduct periodic Quality Program training for site supervisory personnel. * All other duties as normally required by our QC Department, and as required by day-to-day business. * Work with in precise limits and standards of accuracy * Work within the BLHI company policy, BLHI Safety Manual and OSHA Safety rules. Perform other duties as assigned by the supervisor as needed. Requirements: * Five (5) years of formal training and experience on industrial, commercial, or federal projects. * Must have a comprehensive understanding of mechanical, electrical, plumbing and controls systems as it pertains to installation, coordination, operation, and start-up and commissioning. * Ability to effectively interact with project team members, clients, subcontractors, and craft employees. * Must be capable of obtaining or possess inspection licenses and/or certifications as required