Quality assurance manager jobs in Babylon, NY - 374 jobs

A global medical solutions company is seeking a Manager for R&D Engineering CAPA based in Wayne, NJ. The successful candidate will lead CAPA activities, manage a team, and ensure compliance with FDA and ISO standards. A bachelor's degree in Engineering and over 6 years of experience in R&D in the medical device field are required. The role offers comprehensive benefits including health insurance and a 401k plan. Join us to make life-saving technology accessible to more people. #J-18808-Ljbffr

LHH is partnering with a global bakery solutions leader to fill this key role. About the Role Lead bread and pastry R&D projects, develop new formulations, and drive innovation in clean-label solutions. Collaborate with cross-functional teams and ensure timely delivery of projects. Key Responsibilities Manage all bread & pastry R&D projects Develop recipes and product reformulations Conduct lab runs, plant trials, and consumer tests Evaluate new ingredients and processes Maintain documentation and support QA Qualifications B.S. in Bakery Science, Food Science, or related field Master Baker or Pastry Chef certification 5+ years bakery formulation & leadership experience Strong project management and communication skills Proficient in Microsoft Office; willing to travel English required; Spanish/German a plus Bonus eligibility and amount are based upon company and/or individual performance. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco

The Director of Quality is responsible for developing, implementing, and maintaining a comprehensive quality improvement (QI) and performance management program for the Federally Qualified Health Center (FQHC). This role ensures compliance with HRSA requirements, NCQA Patient-Centered Medical Home (PCMH) standards, UDS reporting, and other regulatory or accreditation bodies, while fostering a culture of continuous improvement in clinical, operational, and patient experience outcomes. RESPONSIBILITIES: Directly supervises the Quality Coordinators. Develops Quality Assurance policies to ensure successful implementation of improvement standards. Serves as the primary liaison between JPA and Managed Care Organizations (MCOs), representing the organization in all quality-related engagements and ensuring active participation in MCO quality meetings. Assesses patient medical records to ensure compliance with established quality standards. Coordinates and ensures timely completion of the quarterly provider peer review cycle. Conduct on-site visits to monitor and assess the implementation of QA/QI activities, including pre-visit planning and daily huddles. Aggregates statistical quality assurance data, develops comprehensive narrative reports, and partners with clinical informatics specialists to support data-driven improvements. Collaborates with the CMO to revise the Quality Assurance and Utilization Review plan in accordance with HRSA guidelines. Coordinates recurring QI/QA meetings with the Quality Coordinators and Department Leads, manages meeting coordination, records minutes, tracks participation, and ensures timely follow-up on all assigned tasks and activities. Monitor and track performance on HEDIS and other quality measures across payer contracts. Identify and prioritize care gaps in collaboration with clinical and operational teams. Develop and implement strategies to close care gaps, including outreach campaigns, provider engagement, and patient education. Collaborate with clinical teams, payors, and population health staff to align quality improvement efforts with value-based care goals. Maintain up-to-date knowledge of CMS, NCQA, and payer-specific quality measure requirements. Assist in the reporting and analysis of quality metrics to identify trends, disparities, and opportunities for improvement. Coordinate with IT and analytics teams to ensure accurate and timely data capture and reporting. Support the preparation of documentation and evidence for HEDIS audits and external reviews. Contribute to quality improvement initiatives, such as PDSA cycles, root cause analyses, and performance dashboards. May be required to perform other duties as assigned or when necessary. QUALIFICATIONS: Education: Bachelor's degree in healthcare administration, public health, Nursing, or related field required. Master's degree in public health, Healthcare Administration, or related field preferred. A licensed Registered Nurse (RN) or Nurse Practitioner (NP) with a strong background in healthcare quality improvement will also be considered in lieu of a master's degree. Experience: Minimum 5 years of progressively responsible experience in healthcare quality or performance improvement, preferably in a community health center or FQHC setting. Strong working knowledge of HRSA, UDS, NCQA PCMH, and related regulatory requirements. Skills: Demonstrated ability to lead quality initiatives and manage cross-functional teams. Proficiency in data analysis and quality improvement tools (e.g., Excel, EHR reporting, QI methodologies). Excellent verbal and written communication skills. Experience with risk management, clinical compliance, and patient safety programs is a plus. Working Conditions: Primarily office-based with some travel between clinical sites. May require occasional evenings or weekends for meetings or training. Why Join Us: Be part of a mission-driven organization focused on improving patient outcomes and advancing health equity. Collaborate with cross-functional teams to shape the future of value-based care. Opportunities for growth and professional development in a dynamic healthcare environment.

Mandatory Technical / Functional Skills • Software Quality Assurance consultant with at least 10 years' experience in playing QA Director Technical/Functional Skills • Experience in formulating QA strategy and leading QA execution for large programs • Ability to play advisory role to customer on how to manage testing in an end to end scenario (right from planning and requirement phase to User acceptance testing) • Excellent understanding of QA metrics, entry/exit criteria • Experience in Insurance or Financial services industry sector will be good to have Roles & Responsibilities • Formulate Software Quality Assurance strategy (QA and UAT) • Establish quality standards • Establish quality documentation by writing and updating quality assurance procedures • Participate in Requirement analysis, Test strategy sessions of the program to understand and gather the necessary details to ensure its alignment to quality strategy, standards and procedures • Review all the program testing deliverables across Software Testing Life Cycle (STLC) • Ensure testing deliverables completeness on test scope coverage • Ensure program testing schedule is realistic •Ensure traceability on program requirement to test cases & result • Perform root cause analysis and create pattern to identify frequently occurring defects • Arrange review finding walk-through sessions, publish detail review findings • Provide corrective actions/recommendations/best practices in reducing defect trend • Track closure of review findings and implementation of actions/recommendations • Ensure program testing risks and assumptions are clearly articulated • Create and publish program quality dashboard Thanks & Regards, Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: 2 Slots for phone interview: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.

Duties & Responsibilities Refine and maintain the company written QA/QC Plan. Conduct new hire training on the key aspects of the QA/QC plan, as well as periodic recurrent training for existing employees. Meet with every project team to ensure they have a project specific QA/QC plan in place at the beginning of the project. Provide assistance as needed. At a minimum the plan should include / require: Preconstruction meetings with each subcontractor Subcontractor QA/QC plans Mock ups of key components First day inspections of each trade's work Pre-planned phase inspections Waterproofing and roofing inspection/testing Deficiency tracking and notification Punch-list process Owner turnover procedures Warranty hand-off Periodically audit the program for each project to ensure compliance and effectiveness. Provide a written summary of the results of the audit to the General Superintendent. Facilitate a handoff meeting from operations to warranty, ensuring the punchlist is complete and accepted prior to initiating the warranty reporting and tracking system Periodically solicit feedback from the Warranty Department for the purposed of evaluating the effectiveness of the QAQC program. At the end of the warranty period, facilitate a post job review with operations and warranty. Document performance of both, and share any lessons learned. Provide similar services to the companies Self Perform Services group. Skills Required Thorough knowledge and understanding of the general construction practices and techniques, construction document reading, and construction means, methods and materials. Knowledge and experience with residential construction, particularly the punch-list, turnover and customer service process. Familiarity with Microsoft Office and database management tracking tools such as Latista. Strong management, leadership and interpersonal skills combined with strong written and verbal communication skills. Capable of working independently. What's in it for you? Competitive Benefits and Salary Rewarding Challenges Professional Environment Legendary Quality Dynamic Team Environment Opportunities for advancement Let's Talk

Gourmia stands as a trusted name in the world of kitchen appliances, focusing on innovative, quality-driven products that cater to modern culinary needs. Our diverse product range of air fryers, smokeless grills, and other kitchen innovations are prominently displayed on the shelves of major retailers like Walmart, Costco, and Target. We're not just about products, though; we're about people. Our team, drawn from diverse backgrounds, collaborates daily to design and produce appliances that make cooking simpler and more efficient. We value a culture of mutual respect, learning, and growth, ensuring that every member feels valued and has the resources they need to succeed. When you join Gourmia, you're not merely finding a place of work but an environment where your skills are nurtured, your efforts are recognized, and your professional growth is a shared priority. We believe in doing things the right way - not just in our products, but in our commitment to our team's well-being and development. Come be a part of a grounded, future-focused company that's dedicated to quality, innovation, and its people. Job Description Job Purpose: To lead and manage a team of R&D Engineers and QC/QA technicians in designing and producing innovative small kitchen appliances. The Director will utilize their engineering expertise to oversee resource and timeline management, ensuring efficient product development, market introduction, and ongoing quality management. Job Duties: · Lead the Engineering team in modeling, prototyping, and finalizing designs of new small kitchen appliances, ensuring designs align with requirements from R&D. · Develop standards and SOPs for QC/QA for new and existing products to ensure achievement of quality requirements. · Oversee project timelines within Engineering, ensuring timely delivery of products from conception to market. · Collaborate with cross-functional teams to integrate insights from market research and customer feedback into product engineering and ongoing QC/QA. · Drive innovation and continuous improvement in product technical parameters, testing processes, and quality standards. Qualifications · Proven experience in Engineering Management within the household appliance industry, or another industry driven by mechanical and electrical engineering. · Strong leadership skills with experience managing a team of engineers, both in the US and China. Education: · Master's degree in Engineering or a related field is preferred. Experience: · Minimum of 7 years of experience in electrical and mechanical engineering, with at least 3 years in a leadership role. Knowledge and Skills: · In-depth knowledge of small appliance design and development. · Excellent project management skills. · Strong problem-solving and analytical abilities. · Proficient in relevant software and engineering tools. Preferred Qualifications: · Experience in small kitchen appliance R&D. · Familiarity with the latest trends and technologies in the industry. · Bilingual English and Mandarin is a plus. Additional Information Working Conditions: · Office-based role with occasional travel to manufacturing sites or industry events. · Collaborative team environment with opportunities for professional growth. Compensation: $160,000 - $200,000 annually

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Director, Clinical Quality Assurance The Director, Clinical Quality Assurance position is responsible for design, delivery and execution of the North America (NA) Clinical Quality Assurance (CQA) strategy including audit and inspection management and oversight of the Quality management system. This role is responsible for Good Clinical Practice (GCP) oversight, and for assuring the compliance of projects, products and programs with Eisai's Standard Operating Procedures (SOPs), Policies, and all applicable worldwide regulations and guidelines (e.g. US, EU Directives, US FDA, PMDA, ICH). Essential Functions * Independently conduct audits * Review and oversee results of CQA audits of study sites, clinical vendors, clinical documents, and internal process audits * Facilitate Sponsor health authority inspections of global clinical facilities and study sites * Continuously drive innovation through active search, evaluation, acquisition, and implementation of high-impact new technologies/ procedures across clinical quality programs * Direct skill-building interventions for CQA staff through cross-functional/ external partnerships to reskill/ upskill and adapt the workforce to evolving technologies. * May be responsible for direct people management including goal setting, performance management, development, and engagement. Requirements * Bachelor's degree in an associated functional discipline (advanced degree preferred) with minimum 12 years in clinical research/ operations/ data management or related area. * 5+ years of experience in GCP auditing. * Substantial experience in inspection management. * Substantial experience with US, EU, and international regulatory standards and guidelines for the conduct of clinical trials. * Demonstrated ability to operate and influence decision-making processes * Effective communication skills * Successful track record of supervising employees and managing cross-cultural differences * Technical and administrative capabilities to independently carry out routine, complex and for-cause audits * Knowledge of data integrity controls and systems quality for clinical area * Strong analytical skills and report writing skills * Experience with GxP systems including computer system validation and associated regulations, recommended. * Ability to Travel (approximately 20%) * Candidates near Eisai's NJ/PA location will be preferred. For candidates near an Eisai location, Remote Work Arrangement will consist of 2-4 days in office (Nutley/Exton) per month and 1-2 audits quarterly; remote audits, are held in Nutley. CQA is also expected to be present in Nutley for any inspections or critical inspection mgmt. activities. Eisai Salary Transparency Language: The base salary range for the Director, Clinical Quality Assurance is from :195,000-256,000 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit *********************************************** Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation

Under the direction of the Vice President, the Director of Ambulatory Care Quality plans, implements, and directs quality improvement and patient experience initiatives across all SBH Ambulatory Care sites. The Director is responsible for developing and managing action plans to improve performance on quality metrics, maintain regulatory compliance, and enhance the patient experience. The position leads the governance and facilitation of the Ambulatory Quality Committee and the Ambulatory Patient Experience Workgroup. The role oversees performance improvement projects, chart audits, documentation reviews, and new workflow implementations to enhance outcomes and patient-centered care. The director also assists the VP with departmental compliance programs and reviews. Responsibilities: Provides leadership to the Ambulatory Care Quality & Population Health department, supporting the VP with department strategy, operations and management. Prepares and facilitates the Ambulatory Quality Committee, including agenda development, data reporting, and tracking of follow-up items and performance improvement plans. Prepares and facilitates the Ambulatory Patient Experience Workgroup, including agenda development, data reporting, and tracking of follow-up items and performance improvement plans. Designs and implements quality assurance and performance improvement (QAPI) initiatives to improve patient care, advance population health, and drive value-based care outcomes. Supports Ambulatory Care Directors and leaders to implement QAPI initiatives in their own areas, and to develop QAPI reports and Performance Improvement posters. Develops training content and performance feedback tools to coach ambulatory providers and staff on quality improvement best practices. Leads internal audit processes, regulatory survey readiness (e.g., Joint Commission, NCQA, NYS DOH), and documentation compliance reviews. Assists the VP with departmental compliance programs and reviews including chart and billing audits, and investigations. Performs other related duties at the discretion of the Vice President. Attends scheduled department and division meetings and participates as appropriate.

Job Title: Director of Quality Assurance and Compliance Reports To: CEO/Chief Operating Officer FLSA Status: Exempt Shift: 9:00 am - 5:00 pm Salary: 100 - 110K annual Supervises: QA staff, and sometimes Investigator The Director of QA / Compliance & Training ensures that the agency maintains full compliance with all applicable federal, state, and local regulations (including OPWDD, Medicaid, and HCBS standards). This role leads the design, implementation, and oversight of quality assurance initiatives, staff training programs, risk management, and survey readiness across all programs (residential, day habilitation, community habilitation, clinical, Intake, QIDP, and employment services). Key Responsibilities: Quality Assurance & Compliance Develop, implement, and maintain a robust Quality Assurance program to monitor service delivery and adherence to regulations. Conduct regular audits of residential, day, and community programs, including documentation, Life Plans, incident reporting, and medication administration. Ensure agency-wide readiness for OPWDD, Medicaid, and other regulatory surveys. Oversee the preparation and response to internal and external audits, including corrective action plans. Maintain up-to-date knowledge of federal, state, and local regulations affecting I/DD services. Track trends in incidents, service gaps, or non-compliance and recommend corrective strategies. Training & Staff Development Develop and oversee staff training programs to ensure competence in regulatory compliance, quality assurance, and program-specific skills. Deliver or coordinate training in areas such as incident management, safeguarding, documentation, Life Plan implementation, and program-specific procedures. Monitor staff certifications and compliance with required trainings. Evaluate the effectiveness of training programs and implement improvements as needed. Leadership & Management Supervise QA and compliance staff, providing guidance, coaching, and performance evaluations. Serve as a key member of the agency's leadership team, collaborating with program directors, clinical staff, and administrative leadership. Promote a culture of continuous quality improvement, compliance, and person-centered care. Prepare and present reports on QA and compliance metrics to leadership and the Board of Directors. Survey & Accreditation Readiness Lead the agency through internal mock surveys, ensuring programs are fully prepared for state inspections. Develop and maintain survey readiness toolkits, scoring sheets, and corrective action plans. Coordinate annual compliance work plans and internal audit schedules. Risk Management Review and monitor incident reports, investigate trends, and recommend preventive measures. Oversee reporting of serious incidents to appropriate authorities in a timely manner. Collaborate with program leadership to ensure risk mitigation strategies are implemented effectively. Qualifications: Bachelor's degree in Human Services, Healthcare Administration, Nursing, Social Work, or related field (Master's preferred). Minimum 5-7 years' experience in QA, compliance, or program management in the I/DD or healthcare field. Demonstrated knowledge of OPWDD, Medicaid, HCBS, and other applicable regulations. Strong leadership, organizational, and analytical skills. Excellent written and verbal communication skills. Ability to interpret and implement complex regulations. Experience with staff training and development, audits, and corrective action planning. Core Competencies: Regulatory Knowledge Quality Improvement & Audit Management Risk Assessment & Mitigation Staff Training & Development Leadership & Team Management Data Analysis & Reporting Problem-Solving & Decision Making Survey & Accreditation Readiness Working Conditions: Office-based and program-site visits required. Occasional evening or weekend work to address incidents or training needs. May require travel between multiple program sites. What's there for Me: Anthem BSBC Premium Medical Health Insurance Dental & Vision Life Insurance Benefits 403(B) Retirement Plan, 2% bonus match based on Agency Fiscal year ending turnover, Short term disability Term Life Insurance New York Commuter Benefits Tuition Assistance Program We pay sick and vacation time to eligible full-time employees after completing a 3-months introductory period. Please note: Proof of COVID-19 vaccination is required.

Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions. PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation. PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity. This role reports to senior leadership and plays a critical part in building a world-class QA function that partners deeply with engineering, product, and operations to ensure every release meets PactFi's high bar for quality and trust. About the Role We are seeking a highly experienced Director of Quality Assurance to lead our quality as we scale our product, team, and operations over the coming years. This leader will serve as the senior owner for product quality, partnering directly with senior leadership to drive disciplined execution, measurable outcomes, and a culture of excellence. As our product rapidly expands in scope and complexity, the Director of QA will establish strategy, structure, and systems that ensure reliability, security, compliance, and world-class user experience. You will also drive the evolution of PactFi's QA processes, tooling, and automation frameworks. This includes working with Manual and Automation QA leads on hiring and developing QA professionals, managing external QA partners, and establishing clear KPIs that help us measure and continuously improve quality across the entire development lifecycle. Responsibilities Senior Leadership & Strategy Serve as the primary Senior voice for product quality, providing clear, concise communication to the CEO, CTO, and leadership team. Translate complex quality risks into business-aligned insights and recommend actionable solutions. Establish and track QA KPIs, OKRs, and dashboards that demonstrate progress and risk posture. Quality Organization Building & Scaling Build and scale the QA organization to 50+ team members over a 5-year period, hiring approximately two QA professionals per quarter. Design the quality operating model, including functional roles, leadership layers, automation teams, and embedded QA within engineering squads. Implement career ladders, onboarding programs, and training frameworks to support rapid organizational growth. Risk Management, Compliance & Incident Preparedness Own the company's quality risk framework and readiness for major outages, security vulnerabilities, compliance failures, and critical production defects. Develop crisis playbooks and cross-functional escalation processes for rapid incident response. Partner with Security, Compliance, SRE, and Engineering to reduce defect escape rates and strengthen release safety. Automation & Quality Engineering Strategy Define and lead the multi-year strategy for QA automation as the product increases 10× in scope. Build a scalable automation platform covering unit, API, UI, end-to-end, performance, and security testing. Create self-service tooling, test data systems, and CI/CD quality gates that accelerate development velocity. Champion shift-left practices across engineering, including developer testing standards and automated risk detection. Operational Excellence Establish robust release criteria and quality gates that improve predictability and reduce customer-impacting defects. Drive continuous improvement programs to optimize test coverage, cycle time, and automation ROI. Partner cross-functionally with Product and Engineering to align quality priorities with business goals. Qualifications 10+ years of QA or Quality Engineering leadership experience; 5+ years leading managers and large teams. Proven success operating at the senior level with clear, concise communication under pressure. Experience scaling a QA organization through rapid product and company growth. Strong background in automation architecture, CI/CD integration, and building QA platforms. Deep understanding of risk management, incident response, compliance (SOC2, ISO, PCI/SOX/HIPAA), and production reliability practices. Strategic mindset with operational rigor and a bias toward measurable, disciplined execution. What We Offer Competitive salary + equity. Healthcare coverage. 401k

Job Title: Quality Manager - Food Manufacturing About the Role: We are seeking a dedicated and experienced Quality Manager to join our team in the food manufacturing sector. The ideal candidate will be responsible for ensuring that our products meet the highest standards of quality and safety. You will lead quality assurance initiatives and drive continuous improvement across all production processes. Key Responsibilities: Develop, implement, and maintain quality assurance protocols and procedures specific to food manufacturing. Oversee the quality control processes to ensure compliance with industry standards and food safety regulations. Collaborate with cross-functional teams to identify and resolve quality issues. Conduct regular audits and inspections to ensure adherence to quality standards and regulatory requirements. Analyze data and reports to identify areas for improvement and implement corrective actions. Lead and mentor the quality assurance team to achieve departmental goals. Liaise with suppliers and vendors to ensure quality standards are met throughout the supply chain. Qualifications: Bachelor's degree in Food Science, Quality Management, Engineering, or a related field. Proven experience as a Quality Manager or similar role in the food manufacturing industry. Strong knowledge of quality assurance methodologies and food safety standards (e.g., HACCP, ISO 22000). Excellent analytical and problem-solving skills. Strong leadership and communication abilities. Experience with quality management software and tools. Attention to detail and a commitment to excellence. Preferred Skills: Certification in quality management or food safety (e.g., Six Sigma, CQE). Familiarity with regulatory requirements relevant to the food industry.

Job Brief: Required Citizenship / Work Permit / Visa Status: US Citizen / Green Card Holder /H1B Must Haves: The candidate must have a Bachelor's in Pharmaceuticals or in a relevant field of study. The candidate must have at least 9 years of experience in Quality Control (QC) function of a pharmaceutical organization. The candidate must have at least 2-3 years of supervisory/managerial experience. Responsibilities: 1. Key Accountabilities Accountability Cluster Major Activities / Tasks I. Plan the quality control routine operations and stability studies in order to ensure timely completion of stability studies and smooth functioning of release activity · Monitor the commitment dates for release of RM, PM, FP & water analysis and process/cleaning validation section by conducting performance dialogues and handshake · Review the plans prepared and monitor timely execution of activities in all the shifts to avoid delays · Review the monthly planner and production plans to ensure timely availability of required resources and ensure no sample is overdue II. Monitor the execution of all routine quality control operation and stability studies to ensure timely delivery and meet regulatory requirements and cGMP, GLP guidelines · Monitor routine/stability operations closely and ensure that all necessary SOPs are followed by the team · Provide technical guidance related to troubleshooting in chromatography, experimentation design etc. to minimize non-conformances · Monitor timely implementation of new updates in specifications and QCPs to meet compliance · Perform online review of reports generated to ensure zero data integrity issues in Lab · Monitor sample charging and sample pull-out as per schedule · Monitor reserved samples storage and destruction as per schedule and perform UD release · Monitor the stability chamber daily for excursions and other related issues III. Drive the investigation of the batch for non-conformance and ensure its closure within the timelines defined in SOPs to facilitate smooth operations · Evaluate root cause analysis in case of OOS, OOT, incidences and rejection and propose CAPAs · Investigate the stability chamber excursions and propose CAPAs · Ensure that all non-conformances are routed through proper channel and are investigated as per SOP · Communicate with respective QC/QA heads for compliance and ensure timely closure of CAPAs by tracking in SmartSolve IV. Monitor completion of stability studies as per protocol/schedule to avoid delays in product launch · Perform analysis for stability samples without any errors as per schedule · Ensure timely completion of ANDA samples testing and submission of data by verifying it with ANDA schedule · Plan the routine/stability activities by coordinating with ADL/R&D about dates of product dossier filing · Resolve analytical and product related issues by escalating to ADL, R&D and transfer unit V. Provide technical guidance to the team w.r.t batch release and stability studies and evaluate their performance to ensure team development and improved lab efficiency · Identify the training needs of employees based on the updates in the pharmacopeial guidelines · Monitor the training imparted on laboratory techniques, quality control procedures and principles of cGMP & GLP · Monitor the productivity of all the teams in the section by reviewing %SLA and %NC rates · Ensure the completion of training and qualification of analyst by taking feedback and timely reviewing his work Skills Required: The candidate must have at least 9 years of experience in Quality Control (QC) function of a pharmaceutical organization. The candidate must have at least 2-3 years of supervisory/managerial experience.

Job Description QUALITY MANAGER -MANUFACTURING heavy industrial Compensation: $120,000+ (Depending on Experience) Quality Manager to lead and continuously improve an AS9100-certified Quality Management System within an aerospace and industrial manufacturing environment. **This role requires a Quality leader with proven long-term employment stability, expert-level AS9100 experience preferred. Good leader with strong verbal communication skills. This individual must be comfortable interfacing with executive leadership, customers, and external auditors and must bring a professional presence and high level of accountability. Experience in food, pharmaceutical, or chemical industries is not a good fit for this role. Requirements 7+ years of Quality Management experience in a manufacturing or job shop environment Demonstrated long-term tenure and employment stability with prior employers; frequent job changes will not be a fit for this role Expert-level AS9100 experience, including hands-on ownership and audit leadership ISO 9001:2015 experience Aerospace, defense, or ITAR-regulated manufacturing background Machining experience with a strong understanding of inspection tools (calipers, micrometers, CMM, optical comparator) Excellent blueprint reading and GD&T interpretation skills Experience with PPAP, FMEA, Root Cause Analysis, and Control Plans Exposure to Environmental, Health, and Safety (EHS) standards Excellent verbal communication skills with the ability to interface confidently with executive leadership and external auditors Ability to travel internationally approximately once per year (Mexico and Singapore) Bachelor's degree preferred; equivalent experience welcomed Benefits Medical, dental, vision, and life insurance Paid time off, holidays, and sick time 401(k) plan

Reporting to: VP of Product Department: Product Status: Full-Time/Salaried, Nonexempt Location: Hybrid NYC - 4 Days a week (Mon - Thurs) in SOHO NYHQ Office, some travel to vendors required Salary Range: $80 - $100k Company Overview: Bubble is a leading skincare company dedicated to delivering high-quality products/services to our customers. We are committed to excellence and continuous improvement in all aspects of our operations. As part of our commitment to quality, we are seeking a skilled and experienced Quality Control Manager to join our team. Job Summary: The Quality Control Manager will be responsible for overseeing all aspects of quality control throughout the production process. The successful candidate will develop and implement quality control systems, monitor production standards, and ensure that products meet or exceed customer expectations. The Quality Control Manager will work closely with production teams, suppliers, and other stakeholders to identify areas for improvement and implement effective solutions. Key Responsibilities: Develop and implement quality control procedures and processes to ensure compliance with industry standards and regulations. Establish quality control checkpoints throughout the production process to monitor product quality and identify defects or deviations from specifications. Conduct regular inspections and audits of production facilities to ensure adherence to quality standards and Work closely with production teams to address quality issues and implement corrective actions as Collaborate with suppliers and vendors to establish quality requirements and standards for raw materials and components. Analyze data and performance metrics to identify trends and areas for improvement in the quality control Train and mentor quality control staff to ensure a high level of competence and Coordinate with other departments, such as engineering and customer service, to address quality-related issues and customer concerns. Stay informed about industry trends, best practices, and regulatory requirements related to quality Drive a culture of continuous improvement and quality excellence throughout the Qualifications: Bachelor's degree in engineering, or a related Advanced degree or professional certification (e.g., Six Sigma, Lean Manufacturing) is a plus. Proven experience in quality control management, preferably in . Strong knowledge of quality control principles, methodologies, and Familiarity with relevant quality standards and regulations (e.g., ISO 9001, FDA regulations). Excellent analytical skills and attention to Effective communication and interpersonal Ability to work effectively in a fast-paced environment and manage multiple Strong leadership and team-building Proficiency in project management tools, ERP systems, and Microsoft Office Suite

Full-time Description Find your passion! is part of ACP Early Intervention, a division of Autism Care Partners. ACP Early Intervention is looking for friendly faces, positive attitudes, and playful personalities to bring our services to life. We offer opportunities for individuals at all stages of their careers the opportunity to join a team of like-minded individuals who are passionate about changing the lives of the children and families we serve. Come grow with us! What you'll be doing at Autism Care Partners: Review and submit evaluations for the Early Intervention Program. Regular and reliable attendance QA individual reports for accuracy/consistency across MDE prior to submitting in NYEIS/EI Hub QA consents, reason for delay, medical form Communicate with evaluators, EIODs, service coordinators, parents, pediatrician office staff Follow-up with evaluators for revisions, corrections to reports as needed Assist in obtaining medicals as needed Submit completed MDE packets into NYEIS/EI Hub with adherence to due dates Upload speech rec into NYEIS/EI Hub for children eligible for ST Email completed MDE to parent Enter information into iCase following MDE submission Notify billing dept when MDE submitted in NYEIS/EI Hub Troubleshoot errors in rejected evaluations and resubmit Communicate across EI depts (Staffing, NYC EI eval billing) Assist with shared evaluations email when needed. Assist in agency functions as needed LI -Take/submit referrals for initial evaluations. LI - Secure IFSP meeting results and inform staffing dept within 24 hrs of meeting NYC - Notification of submitted MDE to: Staffing (Eligible MDE) Competencies Knowledge of EIP policies/procedures and eligibility requirements Understanding of score interpretation for commonly used EI assessments Meeting Expectations Dept meetings, office meeting, Teams meetings, IFSP meetings Work Environment This position operates in an office environment. Physical Demands Prolonged periods of sitting at a desk and working on a computer Education and Experience One of the following: NYS Certification in Special Education NYS Certification in School Psychology NYS License in Speech Pathology Understanding of score interpretation for commonly used EI assessments Additional Requirements Employees in this role are considered essential workers as part of the critical infrastructure. No prior criminal history. Ability to utilize technology Good computer skills- Microsoft Office (Word), Microsoft Outlook, Windows Specific computer skills required - iCentral Apps Ability to operate basic office equipment OUR MISSION Empowering families to reach their potential through early diagnosis and exceptional, innovative, interdisciplinary care. OUR VISION Transforming lives as a leader in innovative, integrated, and person-centered care. OUR VALUES Clinical excellence: Our services are evidence-based, outcome-driven, effective, and high quality. Collaborative: Our interdisciplinary teams work together to provide the best care. We create a relationship-driven, inclusive community where everyone's ideas are welcome. Optimism and hope: We maintain a positive attitude and bring our clients hope. Inclusive: We value diversity and seek equity. We serve all communities, including many that are often underserved and under-resourced. Ethical: We act with integrity and transparency. It is the policy of Autism Care Partners to provide equal employment opportunities to all individuals. It is our policy to make all personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status. Autism Care Partners values all employees' talents and supports an environment that is inclusive and respectful. All recruiting, hiring, training, promotion, compensation, and other employment-related programs are provided fairly to all persons on an equal opportunity basis. Disclaimer: Please note this is not designed to cover or contain an exhaustive list of all expectations, duties or responsibilities that are required of the employee for this job; employees may be required to perform additional functions. The company reserves the right to revise the job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job, absent an undue hardship. ACP123

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The Supplier Quality Manager is responsible for ensuring suppliers meet World Courier quality standards and compliance requirements while driving continuous improvement in supplier performance. This role involves developing and maintaining supplier quality programs, conducting audits, and managing supplier relationships to ensure the delivery of high-quality materials and services. The Supplier Quality Manager collaborates across departments to align supplier performance with organizational goals and regulatory standards. Primary Duties and Responsibilities: Supplier Quality Program Development Develop and implement supplier quality management policies, procedures, and standards. Partner with global QA to establish and maintain supplier qualification and approval processes. Define key performance indicators (KPIs) to monitor supplier quality and performance. Supplier Audits and Assessments Conduct regular supplier audits to ensure compliance with quality standards, regulatory requirements, and company specifications. Perform risk assessments for suppliers and identify opportunities for improvement. Prepare audit reports, corrective actions, and follow-up plans for supplier quality issues. Supplier Relationship Management Build strong relationships with suppliers to foster collaboration and alignment. Communicate quality expectations clearly and provide feedback to suppliers on performance. Work closely with suppliers to implement corrective actions and resolve quality issues. Quality Issue Resolution Investigate supplier-related quality issues and implement root cause analysis to prevent recurrence. Collaborate with internal teams to address and resolve supplier-related challenges. Ensure timely resolution of non-conformance reports (CAPA) and deviations. Compliance and Regulatory Standards Ensure suppliers comply with industry standards, regulatory requirements, and certifications (e.g., TSA, GDP). Maintain supplier quality documentation in accordance with company and regulatory standards. Stay updated on changing regulations and ensure supplier compliance. Continuous Improvement Initiatives Drive continuous improvement efforts across the supplier base to enhance quality, efficiency, and cost-effectiveness. Partner with internal supplier management teams to reduce lead time and improve operational efficiency. Implement best practices for supplier quality management. Required Qualifications: Bachelor's degree in Engineering, Quality Management, Supply Chain Management, or a related field. Minimum of 5 years of experience in supplier quality management, quality assurance, or a similar role. Strong knowledge of quality management systems (e.g., ISO 9001, GDP). Experience with supplier audits, corrective actions, and root cause analysis. Proficiency in quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, FMEA, SPC). Knowledge of regulatory requirements such as FDA, EMA, or other relevant standards. Skills and Competencies: Excellent analytical and problem-solving skills. Strong project management and organizational abilities. Effective communication and interpersonal skills to collaborate with suppliers and cross-functional teams. Ability to negotiate and influence supplier performance. Proficient in quality management software and tools. Preferred Qualifications: Certifications such as ASQ Certified Quality Engineer (CQE), Six Sigma Green/Black Belt, or similar. Experience in pharmaceutical, medical device, or highly regulated industries. Familiarity with ERP systems and supply chain management software. Work Environment: Office-based with occasional travel to supplier facilities (estimated travel time 40%). Must be able to travel overseas if required. Requires working in cross-functional teams and engaging with suppliers globally. Having a high sense of dedication and collaboration to support quality department's initiatives and moving quality excellence forward. Detailed, well-organized and able to multi-task and manage multiple projects at the same time, prioritizing required actions accordingly to meet required deadlines. Strong drive to remain focused, self-motivated and committed to completing or achieving tasks. Be open minded to industry/organizations change and learn/adopt new skills/knowledge/tools to drive success. Excellent skills in Microsoft Office (Excel, Word and PowerPoint). Able to work independently and lead a team when required. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Salary Range*$57,900 - 85,360 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies:Affiliated Companies: World Courier Inc

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The Supplier Quality Manager is responsible for ensuring suppliers meet World Courier quality standards and compliance requirements while driving continuous improvement in supplier performance. This role involves developing and maintaining supplier quality programs, conducting audits, and managing supplier relationships to ensure the delivery of high-quality materials and services. The Supplier Quality Manager collaborates across departments to align supplier performance with organizational goals and regulatory standards. Primary Duties and Responsibilities: Supplier Quality Program Development * Develop and implement supplier quality management policies, procedures, and standards. * Partner with global QA to establish and maintain supplier qualification and approval processes. * Define key performance indicators (KPIs) to monitor supplier quality and performance. Supplier Audits and Assessments * Conduct regular supplier audits to ensure compliance with quality standards, regulatory requirements, and company specifications. * Perform risk assessments for suppliers and identify opportunities for improvement. * Prepare audit reports, corrective actions, and follow-up plans for supplier quality issues. Supplier Relationship Management * Build strong relationships with suppliers to foster collaboration and alignment. * Communicate quality expectations clearly and provide feedback to suppliers on performance. * Work closely with suppliers to implement corrective actions and resolve quality issues. Quality Issue Resolution * Investigate supplier-related quality issues and implement root cause analysis to prevent recurrence. * Collaborate with internal teams to address and resolve supplier-related challenges. * Ensure timely resolution of non-conformance reports (CAPA) and deviations. Compliance and Regulatory Standards * Ensure suppliers comply with industry standards, regulatory requirements, and certifications (e.g., TSA, GDP). * Maintain supplier quality documentation in accordance with company and regulatory standards. * Stay updated on changing regulations and ensure supplier compliance. Continuous Improvement Initiatives * Drive continuous improvement efforts across the supplier base to enhance quality, efficiency, and cost-effectiveness. * Partner with internal supplier management teams to reduce lead time and improve operational efficiency. * Implement best practices for supplier quality management. Required Qualifications: * Bachelor's degree in Engineering, Quality Management, Supply Chain Management, or a related field. * Minimum of 5 years of experience in supplier quality management, quality assurance, or a similar role. * Strong knowledge of quality management systems (e.g., ISO 9001, GDP). * Experience with supplier audits, corrective actions, and root cause analysis. * Proficiency in quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, FMEA, SPC). * Knowledge of regulatory requirements such as FDA, EMA, or other relevant standards. Skills and Competencies: * Excellent analytical and problem-solving skills. * Strong project management and organizational abilities. * Effective communication and interpersonal skills to collaborate with suppliers and cross-functional teams. * Ability to negotiate and influence supplier performance. * Proficient in quality management software and tools. Preferred Qualifications: * Certifications such as ASQ Certified Quality Engineer (CQE), Six Sigma Green/Black Belt, or similar. * Experience in pharmaceutical, medical device, or highly regulated industries. * Familiarity with ERP systems and supply chain management software. Work Environment: * Office-based with occasional travel to supplier facilities (estimated travel time 40%). * Must be able to travel overseas if required. * Requires working in cross-functional teams and engaging with suppliers globally. * Having a high sense of dedication and collaboration to support quality department's initiatives and moving quality excellence forward. * Detailed, well-organized and able to multi-task and manage multiple projects at the same time, prioritizing required actions accordingly to meet required deadlines. * Strong drive to remain focused, self-motivated and committed to completing or achieving tasks. * Be open minded to industry/organizations change and learn/adopt new skills/knowledge/tools to drive success. * Excellent skills in Microsoft Office (Excel, Word and PowerPoint). * Able to work independently and lead a team when required. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Salary Range* $57,900 - 85,360 * This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: Affiliated Companies: World Courier Inc

The Quality Control & Operations Manager (QCOM) is responsible for managing and performing the daily QC responsibilities of specific assigned projects to ensure the projects are constructed in accordance with the established University standards. The role includes direct oversight and review of the entire documentation and physical inspection phase of the workflow process and working with other in-house personnel (e.g., Project Managers, Capital Projects Director, etc.) and external personnel to produce and document quality projects. The incumbent reports directly to the Executive Director of Capital Projects. In addition to the above, the position will require to be the facilities liaison between off-campus entities & University Construction & Facilities Department director(s). Principal Duties & Responsibilities The QCOM must be on the project site at all times during physical work activities. The QCOM will be an individual within an on-site work organization who will be responsible for overall project QC management and have the authority to act in all QC matters. The QCOM will aid in the continued development, implementation, and administration of the university-specific QC Plan for projects in the construction phase. Ensure all project personnel, including CMs/ GCs/ subcontractors, understand and comply with the University QC requirements. Certify that all submittals are in compliance with contract requirements. Develop the Preparatory QA/QC Meeting agendas, facilitate the Preparatory Meetings, and participate in the Initial, Follow-up, and Final Inspections. Conducts preparatory, initial, and follow-up meetings to establish an understanding of the standards of Construction desired for each definable feature of work. Verifies and documents that all materials received for the project are in conformance with approved submittals and contract specifications. Verifies all onsite materials are handled and stored properly for use on the project Review plans and specifications to ensure requirements are met for each scope of work within assigned Projects. Complete necessary inspection reports and documentation.Records daily quality control observations on all construction activities in daily inspection logs and takes photos of the progress. Inspect and evaluate the adequacy of work performed by contractors; Identify non-conformities, analyze root causes, and inform stakeholders of required corrective measures. Coordinate University QC activities with GC/ CMs. Maintain daily project reports/ logs for assigned Projects. Manage and monitor required University owned material & systems testing and verify proper testing process of CM owned scope. Conduct pre-final/final inspections; establish punch list; and ensure all deficiencies are corrected. Conduct and/or attend QC meetings. Verify that the assembling and submittals required by the Contractor(s) for project closeout documents include O&M manuals, as-builts, warranties, and other relevant project-specific information/ data per University standards. Prepare documentation for each definable feature of work in their area of responsibility; Distribute written inspection/test results to appropriate project personnel/stakeholders. Ability to organize tasks and work efficiently Assist the Executive Director of Capital Projects with project management related tasks in the construction phase as assigned; Schedule monitoring Financial monitoring Closeout phase administration Development & administering of scope required for Existing Facility Assessments Other duties as assigned. Knowledge, Skills, Abilities & Other Attributes Bachelor's Degree from an accredited college or university program in one of the following disciplines: Engineering, Architecture, Construction Management, Engineering Technology, Building Construction, or Building Science; related field or equivalent combination of education and experience may be substituted for this requirement. Must have 5+ years of relevant construction experience as a quality control manager or have worked in the construction field for a CM/GC firm for medium ($10 million or more) construction projects. Must have a good understanding of applicable construction laws for local, state, and federal regulatory requirements. Ability to communicate with clients in written and oral formats, solve problems, and have attention to detail with proper paperwork. Ability to prioritize and organize own work to meet agreed-upon deadlines. Works with others to achieve team goals. Thorough knowledge and understanding of construction means and methods. Unusual Working Conditions Able to navigate through active construction sites and adhere to all site safety requirements necessary to accomplish inspections as required for the role. May require evening and weekend hours.

*This role is geared toward an entry level candidate (i.e. recent college graduate who possesses 1-3 years of professional work experience) About Harvest Hill: Harvest Hill Beverage Company is one of the nation's largest independent branded beverage producers, delivering consistent annual revenue growth, with sales of over $1 billion. The company was formed in June 2014 with the acquisition of Juicy Juice and further expanded with 3 subsequent acquisitions which were consolidated into one company in May 2017. Our portfolio of iconic brands includes Juicy Juice , SunnyD , Veryfine , Fruit2O , Little HUG , Daily's Cocktails , and Nutrament . We manufacture, market, and distribute across multi-channels including Grocery, Mass Merchandisers, Warehouse Clubs, Convenience, Foodservice, and Liquor Distributors. Harvest Hill is headquartered in Stamford, CT with a nationwide network of manufacturing and distribution facilities, employing over 1,000 employees in the United States. For more information visit harvesthill.com. Position Summary: The QA Coordinator posts files to appropriate internal/external sites and ensures corresponding databases are maintained and up to date. Creates, maintains and ensures all internal HHBC finished product quality documentation is current, accurate and project timelines for the QA team are maintained. The QA Coordinator creates updates & sustains Customer Portal and program documentation; carries out follow-up activities with customers and generates finished product standards as necessary. Directly assist in customer, consumer and field complaint support activities. Primary Position Responsibilities: • Maintain and update internal/external databases (TraceGains/Repositrak/Others) with customer documentation through active engagement in customer portal processes. Generate monthly reports defining completeness, gaps and goals. • Preserve the Harvest Hill customer list identifying products and manufacturing locations with a routine engagement of the gap assessment and resolution activities. • Efficiently coordinate the tracking of consumer, customer and field complaints with weekly reports. • Issue ongoing consumer investigation requests and maintain logs with timeline completion rates. Follow-up with sites on investigations. Support QA Mgr in trends and Complaint rates by categories. • Assists QA Mgr in developing concise feedback on status of field CAPA's and associated timelines. • Supports retrieval of technical details in the development of external and internal technical specifications for finished goods. Meanwhile adhering to HH, FDA, State and Local Regulations and Co-Manufacturing Alliance agreements. • Update and sustain Customer Portal with appropriate program documentation. Ensure through management engagement that customers receive the correct and accurate information. (no more no less). Foster meetings and communication with sales, customer service and QA to ensure accuracy. • Illustrate QA meetings as assigned, document activities and initiate follow-up. • Manage the receipt of new products, trial samples, consumer complaints that are delivered to the CT office. Track and photo packages received, identify location to store and act on disposal as required. Reach out to Sr Director or QA Mgr for direction. • Generate quarterly project timelines for the QA department corporate team. • Analyze & support QA Mgr in recommended next steps as it relates to handling and transportation deficiencies of finished goods. • AX acumen for the HHBC QA team. Within the first 180 days, train on AX, develop tutorials and train all members of our CT staff. • Review all co manufacturer requests for destruction of surplus, expired or defunct finished goods. • As a back-up to cross-functional QA team, learn documentation OOSR, ATS, shelf-life update process. • Support Co-Man and DC Trace exercises which occur a few times a year. • Support product manual upkeep with direct supervision by Head of FSQA. • Additional duties that may be assigned. Position Qualifications: • Candidate should possess a BS/BA degree in science, project management or related field and a minimum preferred of two years of professional career experience. • Proven experience of working with databases, include inputting and extracting data. • Excellent attention to detail with organizational and planning skills. • Ability to self-manage, prioritize and work under pressure to tight deadlines. • Ability to communicate effectively with colleagues, participants and external stakeholders. • Ability to work effectively as part of a team. • Undertake any training and professional development as and when required. • Proficient in Microsoft Office, particularly Access, Word and Excel. Systems experience may include: Microsoft Access, TRACEGAINS, Sharepoint and Red Zone.