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  • Quality Management Clinical Outreach Specialist (LMSW/LMHC)

    Metroplushealth

    Quality assurance manager job in New York, NY

    The OS is responsible for telephonically outreaching members who were recently discharged from Inpatient Care, Emergency Rooms and Outpatient Programs with a principal Behavioral Health diagnosis. The OS will be conducting a bridge visit where they assess the member's current state, review their discharge plan and assist in connecting them to appropriate aftercare services. The OS will also work collaboratively with other teams, such as Behavioral Health Case Management, to ensure the needs of our members are met. To succeed in the role, candidates must be: Self-motivated and able to work in a fast-paced, dynamic work environment Possess strong attention to detail and technical abilities Organized and able to meet deadlines Demonstrate strong communication skills Scope of Role & Responsabilities: Assists members in accessing post-discharge aftercare related appointments/rescheduling new appointments. Interfaces with members and Behavioral Health or Medical Case Management staff to coordinate aftercare activities. Delivers crisis and emotional support when needed during telephonic outreaches. Ability to de-escalate crisis/utilize crisis intervention techniques and motivational interviewing before bridging to proper crisis services. Meets the daily expected call volume and number of bridge visits. Self-monitors productivity and accepts supervision towards a high level of member care. Maintains accurate and complete documentation of required information in compliance with risk management and regulatory requirements. Shares observations and provides feedback regarding workflow to ensure continuous quality improvement. Performs other departmental duties and participates in special/ad-hoc projects as assigned. Required Education, Training & Professional Experience: Master's Degree required. Minimum 3 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in managed care setting. Minimum of 3 years' post licensing experience working directly with consumers towards their recovery. Understanding of Medication Assisted Treatment process. Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP knowledge. Working knowledge of current DSM Manual and understanding of Behavioral Health diagnosis. Knowledge HEDIS/QARR strongly preferred. Knowledge of quality improvement methodologies, i.e., PDSA, Six Sigma. Strong technical skills (Microsoft Office, specifically MS Excel and MS Access; ability to navigate multiple computer programs and applications). Bilingual (English/Spanish) strongly preferred. Licensure and/or Certifcation Required: Valid New York State license and current registration to practice as Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or Licensed Mental Health Counselor (LMHC). Professional Competencies: Integrity and Trust. Customer Focus. Demonstrated ability to communicate effectively, problem solve and work effectively with people. Clear and concise written/oral communications. Exceptional time management and organizational skills. Ability to function in a fast-paced, dynamic work environment. Strong interpersonal skills, the ability to remain calm and poised with challenging situations. Self-starter who is able to perform tasks at a high level with minimal supervision. Ability to work evenings and weekends as needed to meet department goals. #LI-Hybrid #MHP50
    $67k-102k yearly est. 5d ago
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  • R&D CAPA Manager - Medical Devices & Design Quality

    Getinge 4.5company rating

    Quality assurance manager job in New York, NY

    A global medical solutions company is seeking a Manager for R&D Engineering CAPA based in Wayne, NJ. The successful candidate will lead CAPA activities, manage a team, and ensure compliance with FDA and ISO standards. A bachelor's degree in Engineering and over 6 years of experience in R&D in the medical device field are required. The role offers comprehensive benefits including health insurance and a 401k plan. Join us to make life-saving technology accessible to more people. #J-18808-Ljbffr
    $81k-119k yearly est. 1d ago
  • Quality Assurance Coordinator

    Invision Staffing Services Inc.

    Quality assurance manager job in Newark, NJ

    InVision is a Professional Recruitment Firm specializing in Engineering, Industrial/Skilled Trades, Information Technology and Professional Services within Canada and the U.S. We have a successful track record working on both small and large recruitment projects, across North America. Our client is a global expert in electrical specialties and advanced materials for high-tech industries. With more than 50 industrial sites and 16 R&D centers in 35 countries around the world, they develop custom built solutions and delivers key products to its clients in order to meet the new technological challenges shaping tomorrow's world in the wind power, solar power, electronics, electric vehicles, aeronautics, space and countless other industries. They are seeking a Quality Assurance Coordinator to join them on a full-time permanent basis. In this role Your responsibilities will include conducting audits, developing quality control plans, implementing corrective actions, and collaborating with cross-functional teams to drive continuous improvement in quality processes. Key Responsibilities Responsible for Incoming Inspection of specific items and final Inspection of all products Enter all orders inspected into finished goods and generate pick lists. Approve all setups for in house hardware and perform FAI and generate FAIR. Responsible for dealing with quality issues with incoming materials from suppliers. Support QA team in inspection processes whenever needed, and the preparation inspection reports. Support production on questions relating to drawings, visual quality, verifying last off or set-up. Foster positive relationships with stakeholders through effective communication. Follow ISO and Health C Safety policies and procedures. Contribute to the development and maintenance of a positive quality culture within the organization. Perform other duties as directed by the QA manager. Develop and maintain quality control plans, procedures, WI, SOP's, and protocolsto ensure adherence to quality standards. Coordinate and conduct internal audits to assess compliance with quality management systems and identify areas for improvement. Lead the development and implementation of corrective and preventive actions (CAPA) to address quality issues and prevent recurrence. Handle quality issues with incoming materials from suppliers and customer complaints, including initiating Non-Conformance Reports (NCR) and managing Return Material Authorizations (RMA). Handle administrative components of customer complaints and various qualityreports. Monitor Customers portals. Monitor and analyze quality metrics and performance indicators to track progressand identify trends or patterns. Collaborate with production, engineering, and other departments to address quality-related issues and drive product improvements. Prepare and complete quality documentation, such as CONQ, PPAP, FAIR reports, Source Inspection Report & any special inspection report. IQS and QMS drive ownership Manage quarantine cage and maintain its log. Handle on-hold material. Provide guidance and training to staff on quality processes, standards, and best practices. Facilitate communication and collaboration between cross-functional teams to promote a culture of quality excellence. Participate in customer audits and inquiries related to quality assurance processes and procedures. Participate in supplier evaluations and audits to ensure quality standards are met throughout the supply chain. Monitor and analyze quality metrics and performance indicators to drive continuous improvement initiatives. Assist in the preparation and submission of quality-related reports and documentation to regulatory agencies as required. Qualifications 3 college or technical school or Quality Program, and 3+ years of Quality Assurance and Quality Control experience. Experience with completing FAI reports and conducting a supplier audit. Experience with following manufacturing processes: casting, machining, sheet metal work, surface treatment, plastics thermoset processing would be an asset Experience with ISO 9001 standards Ability to communicate in English, both verbally and in writing. French or Spanish would be an asset. ITAR facility must be a US citizen or green card holder Strong leadership and team management capabilities Excellent problem-solving and decision-making skills Knowledge of ERP/MRP systems (JDE, SAP, Oracle, Microsoft Dynamics, etc.) Employment Rewards: Full Time Permanent Benefits (medical, dental, vision) Paid Time Vacation Annual Bonus 401K + Match Application Process: All Qualified candidates will be contacted. InVision is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: It is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
    $51k-76k yearly est. 5d ago
  • QA Director

    Trg 4.6company rating

    Quality assurance manager job in New York, NY

    Mandatory Technical / Functional Skills • Software Quality Assurance consultant with at least 10 years' experience in playing QA Director Technical/Functional Skills • Experience in formulating QA strategy and leading QA execution for large programs • Ability to play advisory role to customer on how to manage testing in an end to end scenario (right from planning and requirement phase to User acceptance testing) • Excellent understanding of QA metrics, entry/exit criteria • Experience in Insurance or Financial services industry sector will be good to have Roles & Responsibilities • Formulate Software Quality Assurance strategy (QA and UAT) • Establish quality standards • Establish quality documentation by writing and updating quality assurance procedures • Participate in Requirement analysis, Test strategy sessions of the program to understand and gather the necessary details to ensure its alignment to quality strategy, standards and procedures • Review all the program testing deliverables across Software Testing Life Cycle (STLC) • Ensure testing deliverables completeness on test scope coverage • Ensure program testing schedule is realistic •Ensure traceability on program requirement to test cases & result • Perform root cause analysis and create pattern to identify frequently occurring defects • Arrange review finding walk-through sessions, publish detail review findings • Provide corrective actions/recommendations/best practices in reducing defect trend • Track closure of review findings and implementation of actions/recommendations • Ensure program testing risks and assumptions are clearly articulated • Create and publish program quality dashboard Thanks & Regards, Additional Information If you are comfortable with the position and location then please revert me back at the earliest with your updated resume and following details or I would really appreciate if you can call me back on my number. Full Name: Email: Skype id: Contact Nos.: Current Location: Open to relocate: Start Availability: Work Permit: Flexible time for INTERVIEW: Current Company: Current Rate: Expected Rate: Total IT Experience [Years]: Total US Experience [Years]: Key Skill Set: Best time to call: 2 Slots for phone interview: In case you are not interested, I will be very grateful if you can pass this position to your colleagues or friends who might be interested. All your information will be kept confidential according to EEO guidelines.
    $135k-177k yearly est. 3d ago
  • Director of Quality

    Joseph P. Addabbo Family Health Center, Inc. 4.7company rating

    Quality assurance manager job in Malverne, NY

    The Director of Quality is responsible for developing, implementing, and maintaining a comprehensive quality improvement (QI) and performance management program for the Federally Qualified Health Center (FQHC). This role ensures compliance with HRSA requirements, NCQA Patient-Centered Medical Home (PCMH) standards, UDS reporting, and other regulatory or accreditation bodies, while fostering a culture of continuous improvement in clinical, operational, and patient experience outcomes. RESPONSIBILITIES: Directly supervises the Quality Coordinators. Develops Quality Assurance policies to ensure successful implementation of improvement standards. Serves as the primary liaison between JPA and Managed Care Organizations (MCOs), representing the organization in all quality-related engagements and ensuring active participation in MCO quality meetings. Assesses patient medical records to ensure compliance with established quality standards. Coordinates and ensures timely completion of the quarterly provider peer review cycle. Conduct on-site visits to monitor and assess the implementation of QA/QI activities, including pre-visit planning and daily huddles. Aggregates statistical quality assurance data, develops comprehensive narrative reports, and partners with clinical informatics specialists to support data-driven improvements. Collaborates with the CMO to revise the Quality Assurance and Utilization Review plan in accordance with HRSA guidelines. Coordinates recurring QI/QA meetings with the Quality Coordinators and Department Leads, manages meeting coordination, records minutes, tracks participation, and ensures timely follow-up on all assigned tasks and activities. Monitor and track performance on HEDIS and other quality measures across payer contracts. Identify and prioritize care gaps in collaboration with clinical and operational teams. Develop and implement strategies to close care gaps, including outreach campaigns, provider engagement, and patient education. Collaborate with clinical teams, payors, and population health staff to align quality improvement efforts with value-based care goals. Maintain up-to-date knowledge of CMS, NCQA, and payer-specific quality measure requirements. Assist in the reporting and analysis of quality metrics to identify trends, disparities, and opportunities for improvement. Coordinate with IT and analytics teams to ensure accurate and timely data capture and reporting. Support the preparation of documentation and evidence for HEDIS audits and external reviews. Contribute to quality improvement initiatives, such as PDSA cycles, root cause analyses, and performance dashboards. May be required to perform other duties as assigned or when necessary. QUALIFICATIONS: Education: Bachelor's degree in healthcare administration, public health, Nursing, or related field required. Master's degree in public health, Healthcare Administration, or related field preferred. A licensed Registered Nurse (RN) or Nurse Practitioner (NP) with a strong background in healthcare quality improvement will also be considered in lieu of a master's degree. Experience: Minimum 5 years of progressively responsible experience in healthcare quality or performance improvement, preferably in a community health center or FQHC setting. Strong working knowledge of HRSA, UDS, NCQA PCMH, and related regulatory requirements. Skills: Demonstrated ability to lead quality initiatives and manage cross-functional teams. Proficiency in data analysis and quality improvement tools (e.g., Excel, EHR reporting, QI methodologies). Excellent verbal and written communication skills. Experience with risk management, clinical compliance, and patient safety programs is a plus. Working Conditions: Primarily office-based with some travel between clinical sites. May require occasional evenings or weekends for meetings or training. Why Join Us: Be part of a mission-driven organization focused on improving patient outcomes and advancing health equity. Collaborate with cross-functional teams to shape the future of value-based care. Opportunities for growth and professional development in a dynamic healthcare environment.
    $110k-139k yearly est. Auto-Apply 60d+ ago
  • QA/QC Manager- New York City

    Blue Ridge Executive Search 4.2company rating

    Quality assurance manager job in New York, NY

    Duties & Responsibilities Refine and maintain the company written QA/QC Plan. Conduct new hire training on the key aspects of the QA/QC plan, as well as periodic recurrent training for existing employees. Meet with every project team to ensure they have a project specific QA/QC plan in place at the beginning of the project. Provide assistance as needed. At a minimum the plan should include / require: Preconstruction meetings with each subcontractor Subcontractor QA/QC plans Mock ups of key components First day inspections of each trade's work Pre-planned phase inspections Waterproofing and roofing inspection/testing Deficiency tracking and notification Punch-list process Owner turnover procedures Warranty hand-off Periodically audit the program for each project to ensure compliance and effectiveness. Provide a written summary of the results of the audit to the General Superintendent. Facilitate a handoff meeting from operations to warranty, ensuring the punchlist is complete and accepted prior to initiating the warranty reporting and tracking system Periodically solicit feedback from the Warranty Department for the purposed of evaluating the effectiveness of the QAQC program. At the end of the warranty period, facilitate a post job review with operations and warranty. Document performance of both, and share any lessons learned. Provide similar services to the companies Self Perform Services group. Skills Required Thorough knowledge and understanding of the general construction practices and techniques, construction document reading, and construction means, methods and materials. Knowledge and experience with residential construction, particularly the punch-list, turnover and customer service process. Familiarity with Microsoft Office and database management tracking tools such as Latista. Strong management, leadership and interpersonal skills combined with strong written and verbal communication skills. Capable of working independently. What's in it for you? Competitive Benefits and Salary Rewarding Challenges Professional Environment Legendary Quality Dynamic Team Environment Opportunities for advancement Let's Talk
    $85k-122k yearly est. 60d+ ago
  • Experience Standards & Quality Manager

    Aero 4.1company rating

    Quality assurance manager job in Teterboro, NJ

    Job DescriptionABOUT AEROBy reimagining premium travel from the ground up, Aero offers a radically enhanced air travel experience - focusing on exclusivity, design, convenience, and personalized service. Aero integrates scheduled flights, charter flights, and aircraft management services under a single premium brand and digital-first platform, delivering a seamless end-to-end experience that neither traditional airlines nor private jet companies have achieved. ABOUT THIS ROLEThe Experience Standards & Quality Manager is responsible for safeguarding and elevating the Aero guest experience across cabin and lounge environments through hands-on leadership, quality assurance, and close partnership with Experience leadership. This role serves as the day-to-day steward of service excellence, ensuring Aero's experience standards are consistently delivered, gaps are quickly identified, and feedback is translated into tangible improvements. The role partners closely with the Inflight & Lounge Experience Manager, providing leadership presence, decision-making support, and continuity during irregular operations or periods of high demand. This cornerstone role will support the growth of our New York Experience team, focusing on talent acquisition and the eventual management of our base coordinator. Key responsibilities include ensuring the flawless execution of the base-level experience, which encompasses lounge build-out and presentation, fleet readiness, and amenity standards, all while aligning seamlessly with Aero's brand promise.RESPONSIBILITIES Experience Quality & Service Excellence Act as Aero's primary Quality ambassador for the cabin, lounge, and fleet experience. Serve as a visible, high-touch Experience ambassador, working closely with Experience Leads to build personal relationships with frequent guests, deeply understand their preferences, and deliver a journey that feels genuinely bespoke; act as the local face of Aero by greeting guests on arrival and departure, serving as their primary point of contact for feedback, special requests, and real-time service recovery in your region. Observe, assess, and continuously evaluate guest experience delivery across scheduled and charter flying. Conduct experience quality audits, ride-along flights, jet and lounge walk-throughs to ensure the fleet and lounges are presented and maintained to Aero standards. Identify service gaps, inconsistencies, and opportunities; partner with the Director of Experience Design & Development to address them through updated standards, tools, or training inputs.Champion service recovery best practices and ensure consistent guest-first execution during irregular operations. Experience Leadership Partnership & Coverage Serve as a close leadership partner to the Inflight & Lounge Experience Manager. Provide management coverage and deputization when required, including:Supporting real-time guest experience decision-making during disruptions Assisting with last-minute coverage challenges and charter escalations from an Experience perspective Representing Experience leadership in cross-functional discussions when needed Fly and work in the lounge regularly to maintain credibility, firsthand insight, and strong relationships with Experience Leads and Specialists. Actively participate in service delivery to model Aero's service standards and behaviors. Provide full support for all departures from TEB, including passenger greeting, check-in, and screening procedures. Base Experience & Lounge Oversight Serve as the on-site representative for the Director of Experience Design and Development during the build out of Aero's lounge in TEB. Ensure the Aero lounge and jets consistently reflect brand standards for:Cleanliness, readiness, visual presentation, and guest flow Inventory accuracy, first-choice meal availability, and thoughtful amenity presentation Oversee base-level food & beverage execution, amenities, and vendor coordination, ensuring daily delivery meets Aero experience standards. Manage key base-level experience vendor relationships and contracts, including catering, beverage partners, cleaning, and specialty service providers, ensuring:Consistent quality and service levels Adherence to brand and experience standards Timely issue resolution and performance feedback Partner with the Director of Experience Design & Development on:Contractual inputs and renewals related to the guest experience Service scope changes or experience enhancements at the base level Partner with Finance to ensure adherence to per-guest budgets, controlled spending, and responsible inventory management. Support execution of special events, jet visits, brand moments, and guest activations in collaboration with Marketing and Business Development. Experience Standards, Feedback & Continuous Improvement Own the closed-loop feedback process for experience insights gathered from:Direct observation (cabin, lounge, fleet) Experience Lead and Specialist feedback Guest feedback Translate insights into clear recommendations for:Service flow enhancements Resource or amenity refinements Experience-focused process improvements Support the Director of Experience Design & Development by surfacing real-world insights that inform updates to experience documentation and standards Act as a trusted conduit between frontline Experience teammates and leadership, ensuring information flows clearly, consistently, and constructively. People Leadership Take on the future management of the TEB Base coordinator, ensuring all stocking needs are consistently met. Assist in the expansion of the New York Experience team by conducting in-person candidate interviews. Visible leadership presence for Experience Leads and Specialists through coaching, feedback, and example-setting. Trusted escalation point for Experience-related quality concerns. REQUIREMENTS 5+ years of experience managing CSRs in part 91/135 operations. Experience flying as CSR in part 91/135 operations. Must successfully complete and maintain Aero's Experience Lead Trainer accreditation Must successfully complete and maintain GSC accreditation Must successfully complete and maintain TSA screening accreditation Strong understanding of aviation safety, part 91/135 operations, regulatory compliance, and TSA/OSHA requirements. Excellent communication skills, both written and oral. A passion for service, and proven ability to lead and inspire teams to always be better, as well as collaborate with diverse stakeholders, including government representatives. Comfortable in a startup environment; exhibiting a bias for continual improvement, and comfort in a fast-paced environment. Must have a flexible work schedule, be willing to work outside of 9-5 hours including nights, split shifts, weekends and holidays, and be comfortable with last minute/regular changes. Must be able to work on your feet for at least 8 hours. Ability to move, pull, carry or lift up to 100lb. (luggage, carts, etc.). Occasionally kneel, bend, carry and assist around the aircraft. Must be tech savvy and proficient with Google Suite, Microsoft Office, Slack, Leon, Darwin. Must live within 60 minutes of the TEB Airport. Must be a US CitizenAs this is a (DOT) safety-sensitive position as defined in 14 CFR part 120[1]: All prospective employees are subject to pre-employment testing and random testing throughout employment for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids, and Phencyclidine (PCP) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $82k-115k yearly est. 5d ago
  • Director of Engineering and QA (Consumer Appliances)

    Steelstone

    Quality assurance manager job in New York, NY

    Gourmia stands as a trusted name in the world of kitchen appliances, focusing on innovative, quality-driven products that cater to modern culinary needs. Our diverse product range of air fryers, smokeless grills, and other kitchen innovations are prominently displayed on the shelves of major retailers like Walmart, Costco, and Target. We're not just about products, though; we're about people. Our team, drawn from diverse backgrounds, collaborates daily to design and produce appliances that make cooking simpler and more efficient. We value a culture of mutual respect, learning, and growth, ensuring that every member feels valued and has the resources they need to succeed. When you join Gourmia, you're not merely finding a place of work but an environment where your skills are nurtured, your efforts are recognized, and your professional growth is a shared priority. We believe in doing things the right way - not just in our products, but in our commitment to our team's well-being and development. Come be a part of a grounded, future-focused company that's dedicated to quality, innovation, and its people. Job Description Job Purpose: To lead and manage a team of R&D Engineers and QC/QA technicians in designing and producing innovative small kitchen appliances. The Director will utilize their engineering expertise to oversee resource and timeline management, ensuring efficient product development, market introduction, and ongoing quality management. Job Duties: · Lead the Engineering team in modeling, prototyping, and finalizing designs of new small kitchen appliances, ensuring designs align with requirements from R&D. · Develop standards and SOPs for QC/QA for new and existing products to ensure achievement of quality requirements. · Oversee project timelines within Engineering, ensuring timely delivery of products from conception to market. · Collaborate with cross-functional teams to integrate insights from market research and customer feedback into product engineering and ongoing QC/QA. · Drive innovation and continuous improvement in product technical parameters, testing processes, and quality standards. Qualifications · Proven experience in Engineering Management within the household appliance industry, or another industry driven by mechanical and electrical engineering. · Strong leadership skills with experience managing a team of engineers, both in the US and China. Education: · Master's degree in Engineering or a related field is preferred. Experience: · Minimum of 7 years of experience in electrical and mechanical engineering, with at least 3 years in a leadership role. Knowledge and Skills: · In-depth knowledge of small appliance design and development. · Excellent project management skills. · Strong problem-solving and analytical abilities. · Proficient in relevant software and engineering tools. Preferred Qualifications: · Experience in small kitchen appliance R&D. · Familiarity with the latest trends and technologies in the industry. · Bilingual English and Mandarin is a plus. Additional Information Working Conditions: · Office-based role with occasional travel to manufacturing sites or industry events. · Collaborative team environment with opportunities for professional growth. Compensation: $160,000 - $200,000 annually
    $160k-200k yearly 60d+ ago
  • Director: Ambulatory Care Quality Assurance

    St. Barnabas Church 3.9company rating

    Quality assurance manager job in New York, NY

    Under the direction of the Vice President, the Director of Ambulatory Care Quality plans, implements, and directs quality improvement and patient experience initiatives across all SBH Ambulatory Care sites. The Director is responsible for developing and managing action plans to improve performance on quality metrics, maintain regulatory compliance, and enhance the patient experience. The position leads the governance and facilitation of the Ambulatory Quality Committee and the Ambulatory Patient Experience Workgroup. The role oversees performance improvement projects, chart audits, documentation reviews, and new workflow implementations to enhance outcomes and patient-centered care. The director also assists the VP with departmental compliance programs and reviews. Responsibilities: Provides leadership to the Ambulatory Care Quality & Population Health department, supporting the VP with department strategy, operations and management. Prepares and facilitates the Ambulatory Quality Committee, including agenda development, data reporting, and tracking of follow-up items and performance improvement plans. Prepares and facilitates the Ambulatory Patient Experience Workgroup, including agenda development, data reporting, and tracking of follow-up items and performance improvement plans. Designs and implements quality assurance and performance improvement (QAPI) initiatives to improve patient care, advance population health, and drive value-based care outcomes. Supports Ambulatory Care Directors and leaders to implement QAPI initiatives in their own areas, and to develop QAPI reports and Performance Improvement posters. Develops training content and performance feedback tools to coach ambulatory providers and staff on quality improvement best practices. Leads internal audit processes, regulatory survey readiness (e.g., Joint Commission, NCQA, NYS DOH), and documentation compliance reviews. Assists the VP with departmental compliance programs and reviews including chart and billing audits, and investigations. Performs other related duties at the discretion of the Vice President. Attends scheduled department and division meetings and participates as appropriate.
    $116k-153k yearly est. 2d ago
  • QA Director

    Pactfi

    Quality assurance manager job in New York, NY

    Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions. PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation. PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity. This role reports to senior leadership and plays a critical part in building a world-class QA function that partners deeply with engineering, product, and operations to ensure every release meets PactFi's high bar for quality and trust. About the Role We are seeking a highly experienced Director of Quality Assurance to lead our quality as we scale our product, team, and operations over the coming years. This leader will serve as the senior owner for product quality, partnering directly with senior leadership to drive disciplined execution, measurable outcomes, and a culture of excellence. As our product rapidly expands in scope and complexity, the Director of QA will establish strategy, structure, and systems that ensure reliability, security, compliance, and world-class user experience. You will also drive the evolution of PactFi's QA processes, tooling, and automation frameworks. This includes working with Manual and Automation QA leads on hiring and developing QA professionals, managing external QA partners, and establishing clear KPIs that help us measure and continuously improve quality across the entire development lifecycle. Responsibilities Senior Leadership & Strategy Serve as the primary Senior voice for product quality, providing clear, concise communication to the CEO, CTO, and leadership team. Translate complex quality risks into business-aligned insights and recommend actionable solutions. Establish and track QA KPIs, OKRs, and dashboards that demonstrate progress and risk posture. Quality Organization Building & Scaling Build and scale the QA organization to 50+ team members over a 5-year period, hiring approximately two QA professionals per quarter. Design the quality operating model, including functional roles, leadership layers, automation teams, and embedded QA within engineering squads. Implement career ladders, onboarding programs, and training frameworks to support rapid organizational growth. Risk Management, Compliance & Incident Preparedness Own the company's quality risk framework and readiness for major outages, security vulnerabilities, compliance failures, and critical production defects. Develop crisis playbooks and cross-functional escalation processes for rapid incident response. Partner with Security, Compliance, SRE, and Engineering to reduce defect escape rates and strengthen release safety. Automation & Quality Engineering Strategy Define and lead the multi-year strategy for QA automation as the product increases 10× in scope. Build a scalable automation platform covering unit, API, UI, end-to-end, performance, and security testing. Create self-service tooling, test data systems, and CI/CD quality gates that accelerate development velocity. Champion shift-left practices across engineering, including developer testing standards and automated risk detection. Operational Excellence Establish robust release criteria and quality gates that improve predictability and reduce customer-impacting defects. Drive continuous improvement programs to optimize test coverage, cycle time, and automation ROI. Partner cross-functionally with Product and Engineering to align quality priorities with business goals. Qualifications 10+ years of QA or Quality Engineering leadership experience; 5+ years leading managers and large teams. Proven success operating at the senior level with clear, concise communication under pressure. Experience scaling a QA organization through rapid product and company growth. Strong background in automation architecture, CI/CD integration, and building QA platforms. Deep understanding of risk management, incident response, compliance (SOC2, ISO, PCI/SOX/HIPAA), and production reliability practices. Strategic mindset with operational rigor and a bias toward measurable, disciplined execution. What We Offer Competitive salary + equity. Healthcare coverage. 401k
    $114k-167k yearly est. Auto-Apply 48d ago
  • Director of Quality Assurance and Compliance

    Daybreak Independent Services

    Quality assurance manager job in New York, NY

    Job Title: Director of Quality Assurance and Compliance Reports To: CEO/Chief Operating Officer FLSA Status: Exempt Shift: 9:00 am - 5:00 pm Salary: 100 - 110K annual Supervises: QA staff, and sometimes Investigator The Director of QA / Compliance & Training ensures that the agency maintains full compliance with all applicable federal, state, and local regulations (including OPWDD, Medicaid, and HCBS standards). This role leads the design, implementation, and oversight of quality assurance initiatives, staff training programs, risk management, and survey readiness across all programs (residential, day habilitation, community habilitation, clinical, Intake, QIDP, and employment services). Key Responsibilities: Quality Assurance & Compliance Develop, implement, and maintain a robust Quality Assurance program to monitor service delivery and adherence to regulations. Conduct regular audits of residential, day, and community programs, including documentation, Life Plans, incident reporting, and medication administration. Ensure agency-wide readiness for OPWDD, Medicaid, and other regulatory surveys. Oversee the preparation and response to internal and external audits, including corrective action plans. Maintain up-to-date knowledge of federal, state, and local regulations affecting I/DD services. Track trends in incidents, service gaps, or non-compliance and recommend corrective strategies. Training & Staff Development Develop and oversee staff training programs to ensure competence in regulatory compliance, quality assurance, and program-specific skills. Deliver or coordinate training in areas such as incident management, safeguarding, documentation, Life Plan implementation, and program-specific procedures. Monitor staff certifications and compliance with required trainings. Evaluate the effectiveness of training programs and implement improvements as needed. Leadership & Management Supervise QA and compliance staff, providing guidance, coaching, and performance evaluations. Serve as a key member of the agency's leadership team, collaborating with program directors, clinical staff, and administrative leadership. Promote a culture of continuous quality improvement, compliance, and person-centered care. Prepare and present reports on QA and compliance metrics to leadership and the Board of Directors. Survey & Accreditation Readiness Lead the agency through internal mock surveys, ensuring programs are fully prepared for state inspections. Develop and maintain survey readiness toolkits, scoring sheets, and corrective action plans. Coordinate annual compliance work plans and internal audit schedules. Risk Management Review and monitor incident reports, investigate trends, and recommend preventive measures. Oversee reporting of serious incidents to appropriate authorities in a timely manner. Collaborate with program leadership to ensure risk mitigation strategies are implemented effectively. Qualifications: Bachelor's degree in Human Services, Healthcare Administration, Nursing, Social Work, or related field (Master's preferred). Minimum 5-7 years' experience in QA, compliance, or program management in the I/DD or healthcare field. Demonstrated knowledge of OPWDD, Medicaid, HCBS, and other applicable regulations. Strong leadership, organizational, and analytical skills. Excellent written and verbal communication skills. Ability to interpret and implement complex regulations. Experience with staff training and development, audits, and corrective action planning. Core Competencies: Regulatory Knowledge Quality Improvement & Audit Management Risk Assessment & Mitigation Staff Training & Development Leadership & Team Management Data Analysis & Reporting Problem-Solving & Decision Making Survey & Accreditation Readiness Working Conditions: Office-based and program-site visits required. Occasional evening or weekend work to address incidents or training needs. May require travel between multiple program sites. What's there for Me: Anthem BSBC Premium Medical Health Insurance Dental & Vision Life Insurance Benefits 403(B) Retirement Plan, 2% bonus match based on Agency Fiscal year ending turnover, Short term disability Term Life Insurance New York Commuter Benefits Tuition Assistance Program We pay sick and vacation time to eligible full-time employees after completing a 3-months introductory period. Please note: Proof of COVID-19 vaccination is required.
    $114k-167k yearly est. 24d ago
  • Director, Clinical Quality Assurance

    Eisai 4.8company rating

    Quality assurance manager job in Nutley, NJ

    At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Director, Clinical Quality Assurance The Director, Clinical Quality Assurance position is responsible for design, delivery and execution of the North America (NA) Clinical Quality Assurance (CQA) strategy including audit and inspection management and oversight of the Quality management system. This role is responsible for Good Clinical Practice (GCP) oversight, and for assuring the compliance of projects, products and programs with Eisai's Standard Operating Procedures (SOPs), Policies, and all applicable worldwide regulations and guidelines (e.g. US, EU Directives, US FDA, PMDA, ICH). Essential Functions · Independently conduct audits · Review and oversee results of CQA audits of study sites, clinical vendors, clinical documents, and internal process audits · Facilitate Sponsor health authority inspections of global clinical facilities and study sites · Continuously drive innovation through active search, evaluation, acquisition, and implementation of high-impact new technologies/ procedures across clinical quality programs · Direct skill-building interventions for CQA staff through cross-functional/ external partnerships to reskill/ upskill and adapt the workforce to evolving technologies. · May be responsible for direct people management including goal setting, performance management, development, and engagement. Requirements · Bachelor's degree in an associated functional discipline (advanced degree preferred) with minimum 12 years in clinical research/ operations/ data management or related area. · 5+ years of experience in GCP auditing. · Substantial experience in inspection management. · Substantial experience with US, EU, and international regulatory standards and guidelines for the conduct of clinical trials. · Demonstrated ability to operate and influence decision-making processes · Effective communication skills · Successful track record of supervising employees and managing cross-cultural differences · Technical and administrative capabilities to independently carry out routine, complex and for-cause audits · Knowledge of data integrity controls and systems quality for clinical area · Strong analytical skills and report writing skills · Experience with GxP systems including computer system validation and associated regulations, recommended. · Ability to Travel (approximately 20%) · Candidates near Eisai's NJ/PA location will be preferred. For candidates near an Eisai location, Remote Work Arrangement will consist of 2-4 days in office (Nutley/Exton) per month and 1-2 audits quarterly; remote audits, are held in Nutley. CQA is also expected to be present in Nutley for any inspections or critical inspection mgmt. activities. Eisai Salary Transparency Language: The base salary range for the Director, Clinical Quality Assurance is from :195,000-256,000Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit *********************************************** Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation
    $109k-151k yearly est. Auto-Apply 60d+ ago
  • Quality Manager - Food Manufacturing

    Sagepaths

    Quality assurance manager job in New York, NY

    Job Title: Quality Manager - Food Manufacturing About the Role: We are seeking a dedicated and experienced Quality Manager to join our team in the food manufacturing sector. The ideal candidate will be responsible for ensuring that our products meet the highest standards of quality and safety. You will lead quality assurance initiatives and drive continuous improvement across all production processes. Key Responsibilities: Develop, implement, and maintain quality assurance protocols and procedures specific to food manufacturing. Oversee the quality control processes to ensure compliance with industry standards and food safety regulations. Collaborate with cross-functional teams to identify and resolve quality issues. Conduct regular audits and inspections to ensure adherence to quality standards and regulatory requirements. Analyze data and reports to identify areas for improvement and implement corrective actions. Lead and mentor the quality assurance team to achieve departmental goals. Liaise with suppliers and vendors to ensure quality standards are met throughout the supply chain. Qualifications: Bachelor's degree in Food Science, Quality Management, Engineering, or a related field. Proven experience as a Quality Manager or similar role in the food manufacturing industry. Strong knowledge of quality assurance methodologies and food safety standards (e.g., HACCP, ISO 22000). Excellent analytical and problem-solving skills. Strong leadership and communication abilities. Experience with quality management software and tools. Attention to detail and a commitment to excellence. Preferred Skills: Certification in quality management or food safety (e.g., Six Sigma, CQE). Familiarity with regulatory requirements relevant to the food industry.
    $109k-165k yearly est. 60d+ ago
  • QUALITY MANAGER MANUFACTURING

    Donna Cornell Enterprises, Inc.

    Quality assurance manager job in New York, NY

    Job Description QUALITY MANAGER -MANUFACTURING heavy industrial Compensation: $120,000+ (Depending on Experience) Quality Manager to lead and continuously improve an AS9100-certified Quality Management System within an aerospace and industrial manufacturing environment. **This role requires a Quality leader with proven long-term employment stability, expert-level AS9100 experience preferred. Good leader with strong verbal communication skills. This individual must be comfortable interfacing with executive leadership, customers, and external auditors and must bring a professional presence and high level of accountability. Experience in food, pharmaceutical, or chemical industries is not a good fit for this role. Requirements 7+ years of Quality Management experience in a manufacturing or job shop environment Demonstrated long-term tenure and employment stability with prior employers; frequent job changes will not be a fit for this role Expert-level AS9100 experience, including hands-on ownership and audit leadership ISO 9001:2015 experience Aerospace, defense, or ITAR-regulated manufacturing background Machining experience with a strong understanding of inspection tools (calipers, micrometers, CMM, optical comparator) Excellent blueprint reading and GD&T interpretation skills Experience with PPAP, FMEA, Root Cause Analysis, and Control Plans Exposure to Environmental, Health, and Safety (EHS) standards Excellent verbal communication skills with the ability to interface confidently with executive leadership and external auditors Ability to travel internationally approximately once per year (Mexico and Singapore) Bachelor's degree preferred; equivalent experience welcomed Benefits Medical, dental, vision, and life insurance Paid time off, holidays, and sick time 401(k) plan
    $120k yearly 16d ago
  • Quality Control Manager

    Bubble Skincare

    Quality assurance manager job in New York, NY

    Reporting to: VP of Product Department: Product Status: Full-Time/Salaried, Nonexempt Location: Hybrid NYC - 4 Days a week (Mon - Thurs) in SOHO NYHQ Office, some travel to vendors required Salary Range: $80 - $100k Company Overview: Bubble is a leading skincare company dedicated to delivering high-quality products/services to our customers. We are committed to excellence and continuous improvement in all aspects of our operations. As part of our commitment to quality, we are seeking a skilled and experienced Quality Control Manager to join our team. Job Summary: The Quality Control Manager will be responsible for overseeing all aspects of quality control throughout the production process. The successful candidate will develop and implement quality control systems, monitor production standards, and ensure that products meet or exceed customer expectations. The Quality Control Manager will work closely with production teams, suppliers, and other stakeholders to identify areas for improvement and implement effective solutions. Key Responsibilities: Develop and implement quality control procedures and processes to ensure compliance with industry standards and regulations. Establish quality control checkpoints throughout the production process to monitor product quality and identify defects or deviations from specifications. Conduct regular inspections and audits of production facilities to ensure adherence to quality standards and Work closely with production teams to address quality issues and implement corrective actions as Collaborate with suppliers and vendors to establish quality requirements and standards for raw materials and components. Analyze data and performance metrics to identify trends and areas for improvement in the quality control Train and mentor quality control staff to ensure a high level of competence and Coordinate with other departments, such as engineering and customer service, to address quality-related issues and customer concerns. Stay informed about industry trends, best practices, and regulatory requirements related to quality Drive a culture of continuous improvement and quality excellence throughout the Qualifications: Bachelor's degree in engineering, or a related Advanced degree or professional certification (e.g., Six Sigma, Lean Manufacturing) is a plus. Proven experience in quality control management, preferably in . Strong knowledge of quality control principles, methodologies, and Familiarity with relevant quality standards and regulations (e.g., ISO 9001, FDA regulations). Excellent analytical skills and attention to Effective communication and interpersonal Ability to work effectively in a fast-paced environment and manage multiple Strong leadership and team-building Proficiency in project management tools, ERP systems, and Microsoft Office Suite
    $80k-100k yearly Auto-Apply 17d ago
  • Quality Control (QC) Manager

    Atrium Staffing

    Quality assurance manager job in Holmdel, NJ

    Our client is a fast-growing personal care and cosmetics manufacturer known for innovation, high standards of product excellence, and a passionate consumer base. They are looking to add a Quality Control (QC) Manager to their team. Salary/Hourly Rate: $90k - $115k Annually Position Overview: The Quality Control (QC) Manager will lead product-focused quality control operations to ensure that all finished goods meet established specifications, regulatory requirements, and internal quality standards. This role is integral in overseeing product release, managing QC laboratory functions, supporting investigations, and driving continuous improvement initiatives. The Quality Control (QC) Manager will supervise a team of 2 - 3 specialists and serve as a key partner to the Quality Director in strengthening quality systems, documentation, and operational readiness. Expected travel is 30% to contract manufacturers nationwide. Responsibilities of the Quality Control (QC) Manager: * Oversee the complete product release process, including incoming inspection, analytical testing, disposition, and management of nonconformances. * Review and approve deviations, investigations, and CAPA documentation to ensure thorough root-cause analysis and effective corrective actions. * Collaborate cross-functionally to support new formulation launches and ensure quality requirements, inspection criteria, and testing protocols are clearly defined and implemented. * Manage the QC laboratory, including equipment oversight, instrument calibration, cleanliness, and adherence to safety practices. * Supervise the retention program and maintain product master standards. * Evaluate consumer complaint samples and support trend analysis. * Administer and enhance the Quality Management System (QMS) for documents, SOPs, CAPAs, audit records, and inspections. * Develop and deliver training on cGMP, quality systems, and technical processes. * Provide leadership, coaching, and performance feedback to QC Specialists. * Monitor, analyze, and report on quality KPIs to drive improvements across QC operations. Required Experience/Skills for the Quality Control (QC) Manager: * 5+ years of QC or quality-related experience in personal care, cosmetics, or fragrance manufacturing is required. * Prior supervisory experience, including the ability to lead and develop laboratory personnel. * Strong background in nonconformance management, analytical testing, and release processes. * Experience operating in cGMP/ISO 22716 environments. Education Requirements: * Bachelor's degree in a Scientific or Engineering discipline (or equivalent experience) is required. Benefits: * Comprehensive medical, dental, and vision (including HSA with employer contribution). * PTO and paid holidays. * 401(K) and many more!
    $90k-115k yearly 4d ago
  • QC Manager, Training & Compliance

    Lynkx Staffing LLC

    Quality assurance manager job in Saddle Brook, NJ

    Quality Control Manager, Training & ComplianceAllendale, NJ The Quality Control (QC) Manager, Training and Compliance will manage the training and compliance programs across the analytical and microbiological laboratories. This role will ensure that there is a robust training program for the analytical and microbiological laboratories. In addition, this role will manage compliance activities within the laboratory such as deviations, CAPAs, document review, etc. The QC Manager will also be responsible for the management of external laboratories to include development of Quality Agreements, review of test results and resolution of any issues. Develop and maintain training program within Quality Control which includes, onboarding and continuous training Manage deviations, CAPAs, change controls and document review to ensure compliance Ensure OOS investigations are completed adequately. Manage external laboratories to include development of Quality Agreements, monitoring of samples and test results, reviewing deviations/OOS investigations, resolving issues and developing a scorecard to monitor the quality performance of the external laboratories Identify resources needed for training and compliance and build team accordingly Ensure compliance with applicable cGMP regulations while ensuring compliance with company and client requirements. Monitor effectiveness of CAPAs, change control activities, and audit observation closure. Directly supervises 1-4 employees within the Quality Control department(s).Directly supervised the following roles - Technical Trainers, Compliance Investigators Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems for the following positions. REQUIREMENTS BA/BS/MS in a science or relevant field required Prior cGMP experience required Prior QC laboratory experience in a cGMP environment a must 3-5 years' experience in the pharmaceutical, biologics ore related industry Proven ability to lead, coach, and motivate employees, clearly communicate job requirements and effectively manage performance of assigned staff with a minimum of five (5) years in a management position Sound understanding of cGMPs Experience in laboratory training and compliance External laboratory management experience Strong knowledge of testing methodologies, philosophies, method validation and method transfers. Strong knowledge of quality systems and ability to interpret Quality standards for implementation and review Ability to think strategically, tactically (detail-oriented), and advise personnel in an effective manner Experience with laboratory training programs Knowledge of GMP requirements Excellent organizational and leadership skills Outstanding analytical problem-solving abilities While performing the duties of this job, the employee may occasionally be exposed to infectious diseases transmittable through human blood, tissues, or bodily fluids and are expected to utilize universal precautions with all human specimens. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $70k-103k yearly est. 9d ago
  • Supplier Quality Manager

    Cencora, Inc.

    Quality assurance manager job in Kearny, NJ

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The Supplier Quality Manager is responsible for ensuring suppliers meet World Courier quality standards and compliance requirements while driving continuous improvement in supplier performance. This role involves developing and maintaining supplier quality programs, conducting audits, and managing supplier relationships to ensure the delivery of high-quality materials and services. The Supplier Quality Manager collaborates across departments to align supplier performance with organizational goals and regulatory standards. Primary Duties and Responsibilities: Supplier Quality Program Development * Develop and implement supplier quality management policies, procedures, and standards. * Partner with global QA to establish and maintain supplier qualification and approval processes. * Define key performance indicators (KPIs) to monitor supplier quality and performance. Supplier Audits and Assessments * Conduct regular supplier audits to ensure compliance with quality standards, regulatory requirements, and company specifications. * Perform risk assessments for suppliers and identify opportunities for improvement. * Prepare audit reports, corrective actions, and follow-up plans for supplier quality issues. Supplier Relationship Management * Build strong relationships with suppliers to foster collaboration and alignment. * Communicate quality expectations clearly and provide feedback to suppliers on performance. * Work closely with suppliers to implement corrective actions and resolve quality issues. Quality Issue Resolution * Investigate supplier-related quality issues and implement root cause analysis to prevent recurrence. * Collaborate with internal teams to address and resolve supplier-related challenges. * Ensure timely resolution of non-conformance reports (CAPA) and deviations. Compliance and Regulatory Standards * Ensure suppliers comply with industry standards, regulatory requirements, and certifications (e.g., TSA, GDP). * Maintain supplier quality documentation in accordance with company and regulatory standards. * Stay updated on changing regulations and ensure supplier compliance. Continuous Improvement Initiatives * Drive continuous improvement efforts across the supplier base to enhance quality, efficiency, and cost-effectiveness. * Partner with internal supplier management teams to reduce lead time and improve operational efficiency. * Implement best practices for supplier quality management. Required Qualifications: * Bachelor's degree in Engineering, Quality Management, Supply Chain Management, or a related field. * Minimum of 5 years of experience in supplier quality management, quality assurance, or a similar role. * Strong knowledge of quality management systems (e.g., ISO 9001, GDP). * Experience with supplier audits, corrective actions, and root cause analysis. * Proficiency in quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, FMEA, SPC). * Knowledge of regulatory requirements such as FDA, EMA, or other relevant standards. Skills and Competencies: * Excellent analytical and problem-solving skills. * Strong project management and organizational abilities. * Effective communication and interpersonal skills to collaborate with suppliers and cross-functional teams. * Ability to negotiate and influence supplier performance. * Proficient in quality management software and tools. Preferred Qualifications: * Certifications such as ASQ Certified Quality Engineer (CQE), Six Sigma Green/Black Belt, or similar. * Experience in pharmaceutical, medical device, or highly regulated industries. * Familiarity with ERP systems and supply chain management software. Work Environment: * Office-based with occasional travel to supplier facilities (estimated travel time 40%). * Must be able to travel overseas if required. * Requires working in cross-functional teams and engaging with suppliers globally. * Having a high sense of dedication and collaboration to support quality department's initiatives and moving quality excellence forward. * Detailed, well-organized and able to multi-task and manage multiple projects at the same time, prioritizing required actions accordingly to meet required deadlines. * Strong drive to remain focused, self-motivated and committed to completing or achieving tasks. * Be open minded to industry/organizations change and learn/adopt new skills/knowledge/tools to drive success. * Excellent skills in Microsoft Office (Excel, Word and PowerPoint). * Able to work independently and lead a team when required. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Salary Range* $57,900 - 85,360 * This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: Affiliated Companies: World Courier Inc
    $57.9k-85.4k yearly Auto-Apply 13d ago
  • Supplier Quality Manager

    MWI Animal Health

    Quality assurance manager job in New Hyde Park, NY

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The Supplier Quality Manager is responsible for ensuring suppliers meet World Courier quality standards and compliance requirements while driving continuous improvement in supplier performance. This role involves developing and maintaining supplier quality programs, conducting audits, and managing supplier relationships to ensure the delivery of high-quality materials and services. The Supplier Quality Manager collaborates across departments to align supplier performance with organizational goals and regulatory standards. Primary Duties and Responsibilities: Supplier Quality Program Development Develop and implement supplier quality management policies, procedures, and standards. Partner with global QA to establish and maintain supplier qualification and approval processes. Define key performance indicators (KPIs) to monitor supplier quality and performance. Supplier Audits and Assessments Conduct regular supplier audits to ensure compliance with quality standards, regulatory requirements, and company specifications. Perform risk assessments for suppliers and identify opportunities for improvement. Prepare audit reports, corrective actions, and follow-up plans for supplier quality issues. Supplier Relationship Management Build strong relationships with suppliers to foster collaboration and alignment. Communicate quality expectations clearly and provide feedback to suppliers on performance. Work closely with suppliers to implement corrective actions and resolve quality issues. Quality Issue Resolution Investigate supplier-related quality issues and implement root cause analysis to prevent recurrence. Collaborate with internal teams to address and resolve supplier-related challenges. Ensure timely resolution of non-conformance reports (CAPA) and deviations. Compliance and Regulatory Standards Ensure suppliers comply with industry standards, regulatory requirements, and certifications (e.g., TSA, GDP). Maintain supplier quality documentation in accordance with company and regulatory standards. Stay updated on changing regulations and ensure supplier compliance. Continuous Improvement Initiatives Drive continuous improvement efforts across the supplier base to enhance quality, efficiency, and cost-effectiveness. Partner with internal supplier management teams to reduce lead time and improve operational efficiency. Implement best practices for supplier quality management. Required Qualifications: Bachelor's degree in Engineering, Quality Management, Supply Chain Management, or a related field. Minimum of 5 years of experience in supplier quality management, quality assurance, or a similar role. Strong knowledge of quality management systems (e.g., ISO 9001, GDP). Experience with supplier audits, corrective actions, and root cause analysis. Proficiency in quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, FMEA, SPC). Knowledge of regulatory requirements such as FDA, EMA, or other relevant standards. Skills and Competencies: Excellent analytical and problem-solving skills. Strong project management and organizational abilities. Effective communication and interpersonal skills to collaborate with suppliers and cross-functional teams. Ability to negotiate and influence supplier performance. Proficient in quality management software and tools. Preferred Qualifications: Certifications such as ASQ Certified Quality Engineer (CQE), Six Sigma Green/Black Belt, or similar. Experience in pharmaceutical, medical device, or highly regulated industries. Familiarity with ERP systems and supply chain management software. Work Environment: Office-based with occasional travel to supplier facilities (estimated travel time 40%). Must be able to travel overseas if required. Requires working in cross-functional teams and engaging with suppliers globally. Having a high sense of dedication and collaboration to support quality department's initiatives and moving quality excellence forward. Detailed, well-organized and able to multi-task and manage multiple projects at the same time, prioritizing required actions accordingly to meet required deadlines. Strong drive to remain focused, self-motivated and committed to completing or achieving tasks. Be open minded to industry/organizations change and learn/adopt new skills/knowledge/tools to drive success. Excellent skills in Microsoft Office (Excel, Word and PowerPoint). Able to work independently and lead a team when required. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Salary Range*$57,900 - 85,360 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies:Affiliated Companies: World Courier Inc
    $57.9k-85.4k yearly Auto-Apply 41d ago
  • QA Coordinator (Korean Bilingual)

    Bluu, Inc.

    Quality assurance manager job in Hackensack, NJ

    Location: Hackensack, NJ Employment Type: Full-time About the Role: We are seeking a detail-oriented and motivated QA Coordinator to join our team. The ideal candidate will be responsible for creating, documenting, and executing system test plans and test scripts, as well as validating data and analyzing test results. This role involves identifying, reporting, and tracking software issues, and communicating findings and progress updates with our software development team in Korea. Key Responsibilities: Develop, document, and execute comprehensive system test plans and test scripts. Perform data validation and analyze test results to ensure software quality. Record, report, track, and retest bugs found during testing. Collaborate and communicate effectively with software developers in Korea to resolve issues. Support continuous improvement of testing processes and documentation. Qualifications: Bachelor's degree in Computer Science or a related field. Bilingual proficiency in Korean and English (both written and verbal). 1-2 years of experience in system testing of Windows-based Point of Sales (POS) software. Hands-on experience with PC POS peripherals such as printers, barcode scanners, customer displays (CDP), and dot matrix printers. Strong analytical, problem-solving, and communication skills. High attention to detail and ability to work in a fast-paced environment. Benefits: Group Health Insurance (Medical, Dental, Vision) Employer paid Life Insurance Paid Sick and Vacation 401K with 3% matching Gym Reimbursement Company Lunch Please visit our website ************* for more information
    $51k-76k yearly est. Auto-Apply 60d+ ago

Learn more about quality assurance manager jobs

How much does a quality assurance manager earn in Bayonne, NJ?

The average quality assurance manager in Bayonne, NJ earns between $68,000 and $142,000 annually. This compares to the national average quality assurance manager range of $70,000 to $140,000.

Average quality assurance manager salary in Bayonne, NJ

$98,000

What are the biggest employers of Quality Assurance Managers in Bayonne, NJ?

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