Senior Manager, Quality
Quality assurance manager job in Boise, ID
Photronics
is
hiring!
Auto-ApplyDirector, Quality - Life Sciences
Quality assurance manager job in Boise, ID
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics.
As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards.
This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments.
**What You Will Do**
+ Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance.
+ Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring.
+ Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation.
+ Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring.
+ Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives.
+ Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners).
+ Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP.
+ Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation.
+ Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3).
+ Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations.
**What You Need to Succeed**
+ 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations.
+ Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** .
+ Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** .
+ Experience managing and mentoring cross-functional teams.
+ Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** .
+ Deep understanding of **data governance, privacy, and security** best practices.
+ Experience interacting with external auditors, customer compliance teams, or regulatory agencies.
+ Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders.
**What Helps You Stand Out**
+ Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions.
+ Background working in or with tokenization, health data linkage, or privacy-enhancing technologies.
+ Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams.
+ Training or certification in Six Sigma, ISO Auditing, or software validation methodologies.
+ Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl).
+ Experience contributing to industry working groups on quality, data integrity, or health data compliance.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$165,000-$230,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Senior Manager, Quality
Quality assurance manager job in Boise, ID
Photronics is hiring! For more than 50 years, Photronics has been a global leader in photomask technology-powering the innovation behind smartphones, computers, automotive technology, and countless devices used every day. Our success is built on quality, collaboration, and the dedication of our people. Join us and be part of a company recognized for cutting-edge technology, exceptional service, and strong customer partnerships.
We are seeking a strategic and highly experienced Senior Manager, Quality to lead regional quality systems across multiple photomask manufacturing sites in the United States and Europe. In this impact-driven role, you'll shape and elevate our quality performance, ensuring alignment with customer expectations, internal standards, and semiconductor industry requirements.
You will define and implement standardized processes, metrics, and best practices that improve product quality, enhance yield, and reduce customer quality events.
You'll lead root-cause investigations, corrective and preventive actions, and data-driven improvement initiatives while partnering closely with operations, engineering, and customer teams across the region.
This role also serves as a customer advocate and management representative for international quality standards, while developing and mentoring quality leaders to strengthen our culture of technical excellence and continuous improvement.
Location: Boise, Idaho (On-site; not open to remote)
Key Responsibilities
* Establish and standardize regional quality systems, processes, and metrics across multiple manufacturing sites.
* Lead customer audits, certification programs (e.g., ISO), root-cause investigations, and corrective/preventive actions.
* Partner with operations, engineering, and customer support to resolve escalated quality issues and implement sustainable improvements.
* Drive regional continuous improvement initiatives using Lean, Six Sigma, and other quality methodologies.
* Monitor and report regional quality performance, identifying trends, risks, and improvement opportunities.
* Mentor, develop, and lead site-level quality leaders, fostering a culture of accountability and operational discipline.
* Manage planning, staffing, budgeting, and resource allocation for the Regional Quality organization.
* Represent the region in corporate quality reviews, customer meetings, and strategic cross-functional initiatives.
* Influence senior leaders and executives on complex quality issues with significant business impact.
* Perform other responsibilities as needed.
Travel: Up to 20% globally.
Qualifications
Knowledge, Skills & Abilities
* Proven ability to collaborate with senior leadership on regional quality strategy and execution.
* Experience making high-impact operational decisions across multiple sites or functions.
* Deep expertise in manufacturing quality systems, ISO standards, audits, regulatory compliance, and continuous improvement.
* Strong analytical, problem-solving, and risk-mitigation capability.
* Skilled in budget management, staffing, and resource planning.
* Exceptional communication, negotiation, and customer engagement skills-including executive-level interactions.
* Demonstrated success leading managers and diverse technical teams.
* Sound judgment under pressure and in complex, high-stakes environments.
* Must be a U.S. Citizen due to U.S. Government Trusted Facility requirements.
Experience
* 8+ years of experience in a quality-focused role; semiconductor or high-tech manufacturing strongly preferred.
* Supervisory/leadership experience required.
Education
* Bachelor's degree in engineering or related field (or equivalent experience).
Preferred Certifications
* Certified Quality Engineer (CQE)
* Certified Quality Auditor (CQA)
* Certified Manager of Quality/Organizational Excellence (CMQ/OE)
Compensation & Benefits
* Competitive salary + bonus potential
* Comprehensive health, dental, and vision insurance
* 401(k) with company match
* Generous PTO and paid holidays
* Career development and training opportunities
* Collaborative, inclusive workplace culture
Equal Opportunity Statement: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to providing reasonable accommodation for team members' disabilities and religious beliefs or practices.
Agency Notice: Photronics does not accept unsolicited resumes or outreach from search firms or employment agencies. Please, no phone calls or emails to any employee regarding this opening. Resumes submitted outside of our approved agency engagement process will be considered the sole property of Photronics, and no fees will be paid if such candidates are hired. Only agencies with a valid agreement in place with Photronics and assigned to this role may submit candidates.
QA/QC Manager
Quality assurance manager job in Boise, ID
QA & QC ManagerOcean Park Mechanical (OPM) is one of the premier design-build mechanical contractors of Western USA and Western Canada, with operations in Washington, Oregon, California, Idaho, and British Columbia. Specializing in value added engineering and design-build projects, our goal is always to build the most efficient systems for the best value possible.
With projects ranging from low-rise and high-rise residential, hotels, and offices, as well as industrial and commercial projects, we have continually proven our ability and desire to provide the best service possible for our clients. By providing the majority of mechanical requirements in-house, including engineering, 3D-design, sheet metal, HVAC, refrigeration, and controls, we are a “ONE-STOP” shop for any project.
Purpose of Position:
The QA & QC Manager is responsible for the overall management of projects under their area of responsibility. They act as the primary point of contact for all project stakeholders and provide leadership and guidance to project team members. They ensure that our clients' expectations are met and that projects are completed on time, within budget, and in compliance with all standards and regulations.
What We Offer:
Competitive base salary: $75,000 to $95,000 D.O.E
Company Paid Benefits: Medical, Dental, Life & Vision
Supplemental Life Insurance Plan
401 (K) with Company Match up to 4%
Paid Vacation
Paid Sick Days
Paid Holidays
Job Location: Boise, ID
Reporting Structure:
The QA & QC Manager reports to the Project Manager, Superintendent, and the Regional Manager.
Primary Responsibilities:
Participate in design development process that pertain to QA/QC forms and inspection
Oversee and distribute QA/QC project documentation
Ensure required permits applications are submitted
Quality management by focusing on quality requirements
Field inspection of mechanical systems for quality control and assurance; observe, document and report all inspections and report all defects or issues to Project Manager/Superintendent/Site Leadership
Work with project manager, superintendent, design team and site leadership to ensure site plans are followed
Verify that appropriate inspections are completed for quality control and assurance
Experience, Education & Qualifications:
5+ years of experience in Plumbing/HVAC project management
AWS Certified Welding Inspector (CWI) Certification
Jobsite experience would be considered an asset
Ability to interpret blueprints, specifications, inspection reports, etc.
Significant knowledge of construction methods as well as an understanding of municipalities and the permit processes
Ability to manage multiple projects and tasks at a time
Sound knowledge of Building Codes and Safety Regulations
Strong knowledge of MS Office suite including MS Excel, and MS Project
Knowledge of Viewpoint Spectrum ERP an asset
Knowledge of Trimble AutoBid and Bluebeam an asset
Skills & Proficiencies:
Self-motivated and able to lead and motivate team members
Thoughtful and confident decision making and high ethical standards
Good verbal and written communication skills
Good interpersonal skills and a high level of professionalism
Problem-solving skills and the ability to think and react quickly under pressure
Service-oriented approach in working with technical and non-technical business owners and different personality types
Strong attention to detail and high level of organization
Ocean Park Mechanical is an equal opportunity employer that values diversity and encourages applicants of all backgrounds. If you're interested in a fulfilling career with Ocean Park Mechanical, please submit your application. Only those candidates who meet the job requirements will be contacted for an interview.
**No agency phone calls/emails/submissions please**
Auto-ApplyGlobal Head of Quality Control
Quality assurance manager job in Boise, ID
Syngenta is a leading developer and producer of seeds. We bring farmers stronger, more vigorous, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions. Each of our 28,000 employees in more than 90 countries work together to solve one of humanity's most pressing challenges: growing more food with fewer resources. A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture.
Job Description
Global Head of Quality Control
Business Unit: QC-operations Vegetables Seeds
Locations: Enkhuizen, NL or Boise, Idaho, US
Into action
We are seeking an exceptional leader to head our global Quality Control function for Vegetable Seeds. This is a pivotal role that will shape the future of quality testing across our organization. You will lead the transformation of our global seed testing footprint into a focused, customer-centric organization that delivers excellence across 30+ crops, 2,500+ varieties, and 25,000+ SKUs spanning 15+ locations worldwide.
The challenge
Lead and inspire a global team of 150+ quality professionals across multiple continents
Transform the global testing network into a fit-for-purpose organization aligned with business growth objectives
Establish consistent testing practices and protocols aligned with industry standards and phytosanitary requirements
Champion state-of-the-art testing methods that reflect customer needs and seed health requirements
Ensure all necessary accreditations are maintained to support business sustainability
Deliver accurate, timely quality testing for all internal and external requirements
Ensure compliant seed movement across global markets through rigorous testing protocols
Stay current on phytosanitary issues, regulations, and seed testing requirements globally
Manage a $22M budget while driving operational efficiency and continuous improvement.
Qualifications
Your profile
Essential Experience
Extensive experience in vegetable seeds quality environment with senior leadership experience
Proven track record managing operational and organizational change in complex, distributed organizations
Deep expertise in vegetable seed testing protocols and global phytosanitary regulations
Experience managing high-complexity operations (multiple crops, varieties, and global locations)
Critical Capabilities
Demonstrated command of seed testing issues and international phytosanitary requirements
Strong industry relationships and network within the vegetable seeds sector
Ability to build effective working relationships with global and regional teams
Strategic mindset with operational excellence focus
Experience scaling operations to meet ambitious growth targets
Additional Information
What We Offer:
A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
Full Benefit Package (Medical, Dental & Vision) that starts your first day.
401k plan with company match, Profit Sharing & Retirement Savings Contribution.
Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.
Syngenta has been ranked as a top employer by Science Journal.
Learn more about our team and our mission here: *******************************************
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Assurance Manager
Quality assurance manager job in Meridian, ID
Our Firm Sorren is a top 50 national advisory firm that blends deep expertise with a human-first approach. We don't just work with numbers-we work with people, building lasting relationships and delivering strategic solutions in accounting, assurance, tax, advisory, and private client services.
At Sorren, we believe that success is a shared journey. Our culture fosters collaboration, innovation, and professional growth, ensuring that every team member has the support and opportunities they need to thrive. We offer a high-performing yet balanced work environment where career development and personal well-being go hand in hand.
We're committed to helping you grow, whether that means advancing your career, expanding your expertise, or achieving a fulfilling work-life balance. Because at Sorren, your success is our success.
Your Journey
Our team members support the firm by delivering timely, accurate work and maintaining clear communication. They take ownership of their development, seek feedback, and build strong relationships. By managing responsibilities effectively and aligning their efforts with firm values, they establish a foundation for long-term success and growth. All team members are expected to excel in Relationships, Communication, Quality Service, Operational Excellence, and Innovation & Growth, contributing to the firm's success through collaboration, exceptional service, and continuous growth.
Position Summary:
Your Impact (Essential Duties):
Manage a variety of complex assurance projects, including audits, reviews, and agreed-upon procedures
Apply expertise in GAAP, GAAS, and other financial reporting frameworks to evaluate audit risks and guide strategy
Plan engagements by managing budgets, staffing, and scope of work, revising programs as necessary
Supervise, train, and mentor team members, providing constructive feedback to ensure growth and performance
Monitor project completion to ensure team productivity, profitability, and adherence to audit objectives
Review workpapers, financial statements, and audit programs for accuracy, completeness, and compliance
Assess findings, classify control deficiencies, and prepare management and governance letters for clients
Prepare proposals for new assurance work, setting realistic and profitable fee structures
Communicate effectively with clients and team members to address project statuses and audit issues
Foster and develop meaningful client relationships to ensure expectations are clearly defined and met
Participate in professional development through training sessions and independent learning opportunities
Demonstrate strong time management skills to prioritize engagements and meet deadlines
Perform other duties and display flexibility to take on a variety of responsibilities assigned by firm leadership
Meet annual billable hour and other targets to fulfill individual and team performance and overall firm productivity
Your Background:
5-10 years of experience in assurance-related work
CPA license
Bachelor's degree in accounting or a related field
Expertise in audit standards, procedures, and financial reporting frameworks
Ability to manage complex engagements and align with firm goals
Proficiency in audit software and related tools
Strong leadership and communication skills to mentor team members and collaborate with clients
Excellent organizational skills to handle multiple engagements effectively
High attention to detail and accuracy in financial analysis and reporting
Analytical thinking to address complex audit and accounting issues
Full-time commitment and flexibility to work beyond regular hours to meet team deadlines
Why Choose Us?
At Sorren, we're invested in your growth-both personally and professionally. We'll support you as you advance in your career while also giving you the flexibility to enjoy life outside of work. We believe balance fuels success, and we've designed our culture and benefits to reflect that.
What We Offer:
Generous paid time off
Comprehensive medical, dental, and vision coverage, plus life and disability insurance
401(k) retirement savings plan
Paid holidays, including a firmwide winter break (December 24 - January 1)
Paid parental leave (available after one year of service)
Mentorship and career development programs
CPA exam support to help you succeed on the path to licensure
Firm-sponsored events and spontaneous team activities
Celebrations to mark milestones like the end of busy season and the holidays
Auto-ApplyME Product Interface Quality Lead
Quality assurance manager job in Boise, ID
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.
**The Role**
The ME Product Interface Quality Lead plays a critical role in driving quality excellence across the General Assembly (GA) Product Interface organization. The ideal candidate is a change agent with deep expertise in quality assurance methodology and a passion for cross-functional collaboration that will support GA Product Interface in modernizing quality systems and processes. This position serves as the primary point of contact for all quality assurance activities, ensuring alignment, compliance, and continuous improvement in risk management and quality processes while transitioning to an all-digital future.
**What You Will Do**
+ You will support advancing GA Product Interface digital goals:
+ Collaborate with expert partners to leverage advanced technologies to eliminate manual and repetitive Quality tasks.
+ Lead efforts to build and maintain shared PFMEA Level 1 templates, helping teams stay aligned and reduce manual reviews (including supporting technology innovations).
+ Utilize advance collaborative tools with expert partners to proactively identify and resolve PFMEA-related issues, minimizing the need for escalation across Levels 1, 2, and 3.
+ Develop efficiencies and strategies to streamline RPL1/S deviation request reviews and approvals, enhancing speed and accuracy.
+ Drive continuous improvement and oversight of transformation activities once steady state achieved.
+ Support GA Product Interface in transition by:
+ Aligning internal and external resources through collaborative digital platforms to ensure timely and efficient PFMEA completion.
+ Provide updates, insights, and recommendations to leadership and stakeholders as required
+ Management, support and facilitation of Quality deviations
+ Represent the GA Product Interface organization in Quality Chain working-level discussions and escalate items as needed
**Your Skills & Abilities (Required Qualifications)**
+ Bachelor's Degree or Equivalent experience
+ Excellent communication and stakeholder management skills
+ Ability to lead cross-functional teams and drive alignment
+ Detail-oriented with strong analytical and problem-solving capabilities
+ 3+ years' experience in PFMEA facilitation or equivalent quality systems
+ 2+ years' experience facilitating meetings with / presenting to Executive level leaders
**What Will Give You a Competitive Edge (Preferred Qualifications)**
+ Expert knowledge (7+ year experience) of quality systems
+ 3+ years' experience working with Global Vehicle Development Process
+ Exposure to non-GM quality systems
+ Demonstrated experience in process innovation and/or continuous improvement activities
**_Compensation:_** _The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate._
_- The salary range for this role is (Position 78,000 and 105,700 from Pay Transparency Posting Salary Ranges). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position._
_-_ **_Bonus Potential_** _: An incentive pay program offers payouts based on company performance, job level, and individual performance._
_Benefits:_
_-_ **_Benefits:_** _GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more._
_\#LI-JK3_
\#GMrobotics-S
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
The selected candidate will be required to travel
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Technical Quality Supervisor
Quality assurance manager job in Boise, ID
Description
** This role is 100% in-office at our Boise, Idaho location**
Technical Quality Supervisor
Reports to: Business Systems Manager FLSA status: Exempt
The Technical Quality Supervisor leads a team responsible for designing and conducting a range of system tests throughout the software development lifecycle to ensure a reliable and consistent system, while also supporting technical issue troubleshooting and resolution. Key responsibilities include design and creation of test plans, conducting manual and automated tests, tracking bugs and defects, collaborating with business analysts, release management, and developers, and performing post-release testing. This role also plays a critical role in the coordination and execution of partner integration testing with internal and external teams.
Responsibilities (Position may include additional functions not listed)
Oversee all day-to-day activities of a team of Technical Quality Analysts and a Technical Support Engineer.
Set the leadership vision and demonstrate the behaviors necessary as a leader to ensure an effective team culture.
Provide leadership and guidance to enable the system quality team to effectively meet business and operational needs.
Effectively monitor and maintain staff performance levels (i.e., quality, productivity, time management, report progress and completion, and other expectations of the team).
Directly supervise the system quality team, to include interviewing/hiring, training and coaching, scheduling and schedule adherence, performance management, and handling disciplinary situations.
Complete weekly catchups and monthly performance reviews to ensure continued employee engagement with members of the quality team
Develop extensive knowledge of the organization's technology platform and its functions.
Design and document several test suites made up of test plans, cases, and scripts for testing Your Health Idaho's technology platform.
Execute manual and automated tests to identify bugs, document issues, and report them to development teams.
Oversee completion of a full regression test suite through automated testing.
Investigate, troubleshoot, and resolve issues reported by internal customers during testing runs.
Ensure full understanding of issues and bugs and report to development teams.
Participate in problem solving discussions and relaying important application feedback across a variety of technical teams including software development, networking, security, and infrastructure.
Perform debugging procedures.
Conduct root cause and impact analysis for recurring or high priority issues and provide reports to leadership as requested.
Document processes and contribute to a knowledge base for other quality assurance team members.
Apply expertise in test automation tools and frameworks to increase the efficiency of the testing process.
Maintain a current knowledge of QA best practices and industry trends to ensure continued evolution of the QA function at Your Health Idaho.
Provide support on new initiatives and work with staff as necessary to resolve issues.
Review and analyze data from multiple internal and external sources.
Perform other duties as assigned.
Qualifications (Required knowledge, skills, abilities, education, experience, etc.)
Bachelor's degree in Computer Science, Information Systems or related discipline
Relevant certification in software testing or quality assurance (ISTQB, CSTE, or similar) preferred
3+ years' experience performing software testing as well as proven ability to conduct technical troubleshooting
Exceptional customer service skills including an aptitude and temperament for technical support
Experience with performance testing tools
Experience with SQL and a working knowledge of databases
Experience using the Atlassian suite of products as well as participating in the software development lifecycle through Agile methodologies
Experience using test automation tools and frameworks (Selenium, Test Rigor, Browser Stack)
Experience with API testing and mobile application testing (iOS and Android)
Experience optimizing complex enterprise systems
Expertise in cloud-based architectures, AI-driven troubleshooting, and DevOps methodologies
Ability to research, define and analyze business problems
Knowledge of software development and maintenance methodologies
Proficient with Windows and web-based systems including Microsoft Office: Outlook, Word, Excel, PowerPoint and Visio
Ability to effectively communicate business concepts to technical audiences as well as technical and data concepts to non-technical audiences
Strong analytical, technical, and organizational skills
Excellent verbal and written communication as well as business writing skills
Proven ability in relationship building and facilitation
Ability to adhere to strict confidentiality policies and procedures consistent with the values and integrity of YHI
Demonstrated ability to work within a fast-paced, quickly evolving organization, manage multiple, complex priorities and respond effectively to change
Ability to work with minimal supervision and under tight deadlines
A committed self-starter with exceptional interpersonal, problem-solving, and communication skills with ability to develop and maintain cooperative and productive work relationships
Physical & Other Requirements
Ability to work in office and workshop settings. Frequent facilitation of meetings, workshops, or group meetings. Use of normal office machines and specialized audio-visual equipment for presentations.
Ability to listen to and understand others as well as ability to give and receive instructions via telephone, computer messages, face-to-face, and in writing. Must possess the ability to write and compose correspondence, memorandums, and reports manually and via computer or email as well as be able to make presentations.
Availability to work additional hours or weekends as projects demand. Some travel may be required.
*The functions described herein are not the only responsibilities and tasks to be performed by the individual occupying this position. The individual will be required to follow any other instructions and to perform any other job-related duties as required by his/her supervisor or manager. Requirements stated herein are minimum levels of knowledge, skills, and/or abilities to qualify for this position. To perform the responsibilities of this position successfully, the individual will possess the abilities and aptitudes to perform each task proficiently. “Ability” means to possess and apply both knowledge and skill.
This includes the essential functions of the job that an incumbent must be able to perform with or without reasonable accommodation.
This document does not create an employment contract, implied or otherwise. The organization maintains “at will” employment. This job description is subject to review and may be revised or updated at management's discretion.
Salary Description $95,000 - $104,000 per year
Quality Control Manager
Quality assurance manager job in Caldwell, ID
About Us
A fully owned subsidiary of Quanta Services, Inc. (NYSE: PWR), Probst Electric Inc. is one of North America's premier utility construction companies. Probst Electric has offices in Heber City, Provo, and Salt Lake City, Utah; Caldwell and Rupert, Idaho. Probst Electric has successfully completed projects all over the United States and Canada.
Probst Electric specializes in high-voltage transmission line construction, design-build, and maintenance services for public and private sector utilities. Our construction specialties include transmission, distribution, drilling, underground, and renewables.
Probst Electric offers competitive wages and a comprehensive benefits package, including medical, dental, vision, and 401k. We are an Equal Opportunity Employer and participate in E-Verify.
About this Role
Probst Electric is a leading electrical contractor specializing in power infrastructure, high-voltage transmission, distribution, substation construction, and related services. We take pride in delivering safe, reliable, and high-quality electrical solutions across the Western United States.
We are seeking an experienced and detail-oriented Quality Control (QC) Manager to oversee and manage all aspects of quality control for our projects. This individual will be responsible for developing, implementing, and maintaining quality standards that meet client, regulatory, and company requirements. The ideal candidate will have a strong background in electrical construction, a deep understanding of industry standards (such as NESC, NEC, and OSHA), and a commitment to continuous improvement.
What You'll Do
Key Responsibilities
Develop and implement the Quality Control Program and project-specific QC plans.
Oversee inspections, testing, and documentation of electrical installations to ensure compliance with applicable codes and client specifications.
Conduct field audits and internal quality reviews on construction activities, subcontractor performance, and materials.
Coordinate with Project Managers, Engineers, and Superintendents to resolve quality-related issues.
Maintain accurate QC records including inspection reports, testing results, and corrective actions.
Serve as the primary liaison with clients and third-party inspectors regarding quality matters.
Lead root cause analyses for quality-related issues and implement corrective/preventive measures.
Train and mentor field staff on quality procedures and standards.
Stay current with applicable codes, safety regulations, and industry best practices.
Support pre-construction planning and constructability reviews from a quality standpoint.
PEI_HP1
What You'll Bring
Qualifications
Bachelor's degree in Construction Management, Electrical Engineering, or related field (or equivalent experience).
Minimum 5 years of experience in quality control within the electrical construction or utility industry.
Strong knowledge of industry codes and standards (NEC, NESC, OSHA, etc.).
Certification in Quality Management (e.g., CQM-C, ASQ CQE) is a plus.
Proficient with quality documentation tools and construction management software.
Excellent communication, analytical, and leadership skills.
Willingness to travel to project sites as needed.
Preferred Skills
Experience with government or utility contracts.
Familiarity with ISO 9001 or other quality management systems.
Understanding of substation and high-voltage transmission projects.
What You'll Get
Why Probst Electric?
At Probst Electric, we don't just power the american dream, we build lasting careers. As a leader in high-voltage electrical infrastructure, we're committed to supporting our people with the tools, training, and trust they need to succeed. For experienced professionals in substation construction, we offer the opportunity to lead impactful projects while working within a culture rooted in safety, integrity, and teamwork. When you join Probst Electric, you're not just taking on a new role, you're investing in a future with a company that values leadership, craftsmanship, and continuous growth.
Equal Opportunity Employer
Probst Electric is proud to be an Equal Opportunity Employer. We welcome all qualified applicants and make employment decisions based on merit and business needs. Employment is offered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status.
If you require reasonable accommodation during the application or hiring process, please contact our Human Resources team.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
Auto-ApplyQA/QC- LSME - I&C- Boise, ID
Quality assurance manager job in Boise, ID
The QA/QC Instrumentation & Controls Subject Matter Expert (I&C SME) serves as the technical authority for all instrumentation, controls, and automation quality functions at a world-class semiconductor manufacturing construction project in Boise, Idaho. This individual ensures all systems meet design intent, code compliance, commissioning requirements, and semiconductor-industry quality standards. The I&C SME partners closely with the Owner, General Contractor, EPC teams, trades, tool vendors, and Commissioning to ensure flawless installation, documentation, and turnover.
This position requires a professional with exceptional integrity, uncompromising values, and a “do the right thing” mindset, capable of maintaining a high-performance culture throughout all stages of construction and start-up.
Key ResponsibilitiesQuality Assurance & Quality Control
Oversee and execute QA/QC activities related to PLC systems, sensors, instruments, control panels, SCADA, DCS, BMS, and facility integration points.
Perform verification and validation of I/O, instrument calibration, loop checks, field device installation, and control-system integrity.
Review, approve, and audit contractor QC plans, inspection/test plans (ITPs), method statements, and installation procedures.
Conduct field inspections to ensure compliance with project specifications, P&IDs, control narratives, ISA standards, cleanroom requirements, and semiconductor best practices.
Identify and document non-conformances (NCRs), drive root-cause analysis, and verify corrective/preventive actions.
Technical Leadership & SME Duties
Serve as the subject matter expert for all I&C design, installation, testing, and commissioning issues.
Interface with engineering, tool vendors, facilities teams, and commissioning teams to resolve complex instrumentation and automation issues.
Provide technical oversight for hazardous gas systems, ultrapure water controls, chemical distribution systems, cleanroom environmental controls, and advanced process tooling interfaces.
Support Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning readiness.
Documentation & Turnover
Ensure accurate and validated as-built documentation, redlines, calibration sheets, loop sheets, test records, and punch list closure.
Support turnover package development aligned with semiconductor turnover requirements (CxPOR, SmartCompletions, etc.).
Maintain meticulous documentation with traceability, quality evidence, and audit readiness.
Safety, Ethics & High-Integrity Culture
Promote a zero-compromise safety mindset across all I&C work.
Uphold and model high ethical standards, honesty, transparency, and professionalism in all interactions.
Champion quality-first decision-making, even under schedule pressure.
Immediately escalate integrity or compliance concerns through proper channels.
Collaboration & Communication
Work cross-functionally with construction, commissioning, engineering, and vendor teams to ensure seamless system integration.
Provide daily quality reporting, progress updates, and risk escalation to the Owner's QA/QC leadership.
Facilitate constructive problem-solving, ensuring alignment with project objectives and industry-leading standards.
Requirements
Required
10+ years of experience in instrumentation and controls within semiconductor, high-tech manufacturing, pharmaceuticals, chemical plants, or equivalent advanced industrial facilities.
Deep familiarity with ISA standards, instrument installation practices, cable routing/termination, P&IDs, I/O diagrams, loop sheets, and calibration procedures.
Strong experience in cleanroom environments, process equipment interfaces, and facility support systems.
Comprehensive understanding of I&C commissioning, turnover requirements, and integrated facility start-up.
Proficiency with digital QA/QC platforms (e.g., SmartCompletions, CxAlloy, BIM360, Bluebeam, or similar).
Demonstrated ability to interpret engineering packages and lead technical problem resolution.
Proven record of high integrity, strong values, professionalism, and ethical decision-making.
Excellent communication, documentation, and interpersonal skills.
Preferred
Experience supporting semiconductor megaprojects (e.g., Micron, Intel, TSMC, Samsung, GlobalFoundries).
OSHA 10/30, NFPA 70E, ISA certifications, or related safety/technical credentials.
Familiarity with Lean Construction, continuous improvement, or advanced turnover systems.
Why This Role Matters
This I&C SME directly impacts the reliability, safety, and operational excellence of one of the most advanced semiconductor manufacturing sites in the country. The successful candidate will embody excellence, integrity, and precision, helping deliver a facility that meets the highest global standards for technology and quality.
Auto-ApplyQA/QC Supervisor
Quality assurance manager job in Garden City, ID
General Job Description:
As the QA/QC Supervisor you will lead the QA/QC Project Team, setting clear expectations and actively coaching and developing direct reports. Ensure that the First-in Inspection process effectively reduces risk and minimizes cost due to fabrication and installation errors, promote resolution of Quality issues with Project Team, and monitor all quality issues to ensure systematic problems are addressed. Actively audit the execution of the Project Specific Quality Control Plan to ensure that all required commitments are adhered to and meet the Standard Operating Procedures of the Company. Proactively work with the Project Management Team to support the success of the project and provide an avenue for input into quality requirement changes.
Supervises: Quality Control Inspectors
Essential Duties & Responsibilities
Plans and conducts the analysis, inspection, design, test, and/or integration to assure the quality of assigned product or component.
Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
Engage with the General Contractor's Quality Assurance Manager for inspection planning, project compliance, non-conformance management, quality audits.
Provide project quality expectations to new inspectors.
Attend weekly project update meetings with the project group including upcoming activities, status and deadlines.
Reviews all purchased products or components and provides input to the decision of whether to accept the product and future purchases from the vendor.
Documents data obtained during all quality assurance activities, consistent with company policies and procedures.
Communicates significant issues or developments identified during quality assurance activities and provides recommended process improvements to management.
Prepares reports to communicate involvement and results of quality assurance activities.
Maintains a working knowledge of government and industry quality assurance codes and standards.
Other duties may be assigned by the management team.
Develops new approaches to solve problems identified during quality assurance activities.
Prepares and presents technical and program information to team members and management.
Directs technical and administrative workers engaged in quality assurance activities.
Other duties as assigned by the Director of QA/QC in conjunction with the project team.
Position Requirements (Skills, Work Experience, Education, etc.):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate degree (A.A.) or equivalent from a two-year college or technical school; with 10 years of overall experience and/or training; or equivalent combination of education and experience.
Seeking at least 8 years of experience in Quality Control focused on ASME B31 piping codes, industrial and commercial construction, fabrication, welding, non-destructive testing, and/or other similar fields.
Current certification in accordance with AWS QC-1 as a Senior Certified Welding Inspector (SCWI), Certified Welding Inspector (CWI), and /or ICC Mechanical - Commercial Certification preferred
At least 3 years of experience leading and managing direct reports.
Proficient understanding of ASME Section IX BP&V Code and experience creating and reviewing welding procedures and welder or brazer qualifications.
Ability to read, write, and problem solve, make quick decisions, interpret data and analyze results; effective written and verbal communication is essential. Ability to speak effectively before groups of customers or employees of the organization.
Excellent time management and written and spoken communication skills, highly professional, organized, and trustworthy team player.
Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Regular & routine attendance.
ACCO Competencies:
Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
Insight: The ability to gather and make sense of information that suggests new possibilities.
Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility and shows personal humility.
Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change.
Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.
Physical Requirements:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision and ability to adjust focus
Regularly required to sit; use hands to finger, handle, or feel and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stand; walk and stoop, kneel, crouch, or crawl
Hours:
Monday through Friday beginning between 6:00 am and 7:00 am and ending between 4:00 pm and 5:00 pm, with one hour for lunch. Eight hours per day is required, and occasional overtime may be necessary due to business needs.
Travel:
Based on business needs to and from the primary office to regional branch offices & job sites. Varying work in varying locations.
#acco
#LI-MD1
Auto-ApplyTechnical Quality Supervisor
Quality assurance manager job in Boise, ID
Description:
** This role is 100% in-office at our Boise, Idaho location**
Technical Quality Supervisor
Reports to: Business Systems Manager FLSA status: Exempt
Position Summary
The Technical Quality Supervisor leads a team responsible for designing and conducting a range of system tests throughout the software development lifecycle to ensure a reliable and consistent system, while also supporting technical issue troubleshooting and resolution. Key responsibilities include design and creation of test plans, conducting manual and automated tests, tracking bugs and defects, collaborating with business analysts, release management, and developers, and performing post-release testing. This role also plays a critical role in the coordination and execution of partner integration testing with internal and external teams.
Responsibilities (Position may include additional functions not listed)
Oversee all day-to-day activities of a team of Technical Quality Analysts and a Technical Support Engineer.
Set the leadership vision and demonstrate the behaviors necessary as a leader to ensure an effective team culture.
Provide leadership and guidance to enable the system quality team to effectively meet business and operational needs.
Effectively monitor and maintain staff performance levels (i.e., quality, productivity, time management, report progress and completion, and other expectations of the team).
Directly supervise the system quality team, to include interviewing/hiring, training and coaching, scheduling and schedule adherence, performance management, and handling disciplinary situations.
Complete weekly catchups and monthly performance reviews to ensure continued employee engagement with members of the quality team
Develop extensive knowledge of the organization's technology platform and its functions.
Design and document several test suites made up of test plans, cases, and scripts for testing Your Health Idaho's technology platform.
Execute manual and automated tests to identify bugs, document issues, and report them to development teams.
Oversee completion of a full regression test suite through automated testing.
Investigate, troubleshoot, and resolve issues reported by internal customers during testing runs.
Ensure full understanding of issues and bugs and report to development teams.
Participate in problem solving discussions and relaying important application feedback across a variety of technical teams including software development, networking, security, and infrastructure.
Perform debugging procedures.
Conduct root cause and impact analysis for recurring or high priority issues and provide reports to leadership as requested.
Document processes and contribute to a knowledge base for other quality assurance team members.
Apply expertise in test automation tools and frameworks to increase the efficiency of the testing process.
Maintain a current knowledge of QA best practices and industry trends to ensure continued evolution of the QA function at Your Health Idaho.
Provide support on new initiatives and work with staff as necessary to resolve issues.
Review and analyze data from multiple internal and external sources.
Perform other duties as assigned.
Qualifications (Required knowledge, skills, abilities, education, experience, etc.)
Bachelor's degree in Computer Science, Information Systems or related discipline
Relevant certification in software testing or quality assurance (ISTQB, CSTE, or similar) preferred
3+ years' experience performing software testing as well as proven ability to conduct technical troubleshooting
Exceptional customer service skills including an aptitude and temperament for technical support
Experience with performance testing tools
Experience with SQL and a working knowledge of databases
Experience using the Atlassian suite of products as well as participating in the software development lifecycle through Agile methodologies
Experience using test automation tools and frameworks (Selenium, Test Rigor, Browser Stack)
Experience with API testing and mobile application testing (iOS and Android)
Experience optimizing complex enterprise systems
Expertise in cloud-based architectures, AI-driven troubleshooting, and DevOps methodologies
Ability to research, define and analyze business problems
Knowledge of software development and maintenance methodologies
Proficient with Windows and web-based systems including Microsoft Office: Outlook, Word, Excel, PowerPoint and Visio
Ability to effectively communicate business concepts to technical audiences as well as technical and data concepts to non-technical audiences
Strong analytical, technical, and organizational skills
Excellent verbal and written communication as well as business writing skills
Proven ability in relationship building and facilitation
Ability to adhere to strict confidentiality policies and procedures consistent with the values and integrity of YHI
Demonstrated ability to work within a fast-paced, quickly evolving organization, manage multiple, complex priorities and respond effectively to change
Ability to work with minimal supervision and under tight deadlines
A committed self-starter with exceptional interpersonal, problem-solving, and communication skills with ability to develop and maintain cooperative and productive work relationships
Physical & Other Requirements
Ability to work in office and workshop settings. Frequent facilitation of meetings, workshops, or group meetings. Use of normal office machines and specialized audio-visual equipment for presentations.
Ability to listen to and understand others as well as ability to give and receive instructions via telephone, computer messages, face-to-face, and in writing. Must possess the ability to write and compose correspondence, memorandums, and reports manually and via computer or email as well as be able to make presentations.
Availability to work additional hours or weekends as projects demand. Some travel may be required.
*The functions described herein are not the only responsibilities and tasks to be performed by the individual occupying this position. The individual will be required to follow any other instructions and to perform any other job-related duties as required by his/her supervisor or manager. Requirements stated herein are minimum levels of knowledge, skills, and/or abilities to qualify for this position. To perform the responsibilities of this position successfully, the individual will possess the abilities and aptitudes to perform each task proficiently. “Ability” means to possess and apply both knowledge and skill.
This includes the essential functions of the job that an incumbent must be able to perform with or without reasonable accommodation.
This document does not create an employment contract, implied or otherwise. The organization maintains “at will” employment. This job description is subject to review and may be revised or updated at management's discretion.
Requirements:
Customer Support Quality Assurance Specialist (Pharmacy Operations) (Boise, ID)
Quality assurance manager job in Boise, ID
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
This is a hybrid position based out of our Boise, ID location.
What You'll Do:
Perform daily Quality Assurance evaluations on all lines of business, meeting or exceeding the assigned productivity targets
Conduct patient interaction evaluations for Patient Services phone, chat and emails
Conduct pharmacy workflow audits, such as Prior Authorization process adherence and data entry for the Hub
Identify trends and opportunities to improve quality in patient interactions and workflow adherence. Communicate these opportunities to QA leadership or other pertinent stakeholders.
Collaborate with agents, leaders, and other QA analysts to identify best practices, knowledge gaps and opportunities to enhance protocols, scripting, training and Knowledge Base articles.
Remain current on our products, protocols, scripting, new clients, features and departmental processes
Participate in calibration sessions to ensure consistency in grading and auditing practices.
Serve as a subject matter expert for assigned business segment(s), and function as the expert scoring interactions that others will be calibrated against. Facilitate discussions to explain rationale for scoring, actively listen and make recommendations as necessary to the appropriate scorecards to drive improvement in calibration scores
Cross train to be able to evaluate quality on other business segments as needed
Complete other duties as assigned
What You'll Need:
A minimum of 2 years of QA experience in a contact center or hub pharmacy environment
Experience with healthcare, insurance, or other highly regulated industry preferred
Track record of strong performance and QA scores
Attention to detail with a knack for precision
Analytical and process oriented
Comfortable in a fast-paced environment
Ability to work independently and as a member a team
Confident, patient, respectful, and a clear communicator
Passion for problem solving and troubleshooting
#blinkindeed
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyBilingual Customer Quality Specialist
Quality assurance manager job in Boise, ID
The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both English and Spanish languages.
**Key Responsibilities:**
The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them for compliance with standardized process requirements. Requirements may include soft skills in phone calls, clear communication in emails, and an adherence to directive in case work. Based on the review, the Quality Analyst provides a concise written analysis of the work reviewed along with feedback and coaching recommendations to improve the performance of the program.
**Required minimum qualifications:**
+ Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree.
+ Experience following defined processes.
+ Must be a US Citizen or Authorized to work in the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years.
+ Must have fluent written and verbal English and must be fluent verbal Spanish.
+ Candidates that do not meet the required qualifications will not be considered
**Preferred qualifications:**
+ Experience with CMS's 1095-A
+ Advanced proficiency with MS Office including SharePoint, Teams, Excel, Word, and PowerPoint
+ Strong verbal and written communication skills
+ Familiarity with process improvement systems such as Lean Six Sigma, Agile, and others.
+ Previous Federal Government experience.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
17.75
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Quality Control Manager
Quality assurance manager job in Mountain Home Air Force Base, ID
Quality Control Manager (PTR-2024-21973): Bowhead seeks to network witha Quality Control Manager for an upcoming/potential effort, toprovide oversight, direction, and coordination to ensure high standards of quality are accomplished in support of operations for the Primary Training Ranges (PTRs) managed by ACC at Avon Park Range, FL; Grand Bay Range, GA; Belle Fourche (Colony) EWS, WY; Dare County B&G Range, NC; Holloman B&G Ranges, NM; Poinsett EWR, SC; Mountain Home Ranges, ID; and Snyder EWS, TX. PTRs consist of Electronic Warfare Sites (EWS), Electronic Warfare Ranges (EWR), and Bombing and Gunnery Ranges (B&G).
**Responsibilities**
+ Responsible for all quality/safety aspects of range safety during aircraft operations, aircraft emergencies, and ground weapons fire activities during active events.
+ Provide the quality approach that reduces and minimizes the amount of Government oversight required to determine the acceptability of services
+ Provide the necessary organizational structure, functional responsibilities, and lines of authority, corporate quality philosophy, and qualified/experienced quality control personnel to meet or exceed the quality requirements of the contract.
+ Provide a responsive quality program that identifies, corrects, and prevents initial and recurring discrepancies and identifies effective the quality/safety management/program interface with the Government quality assurance evaluation program.
+ Responsible for and oversee the overall approach to ensure timely and accurate scoring of missions and reporting of scores. Areas include training of personnel for scoring equipment operations and personnel scheduling.
+ Responsible for all preventive maintenance inspections as required by applicable Air Force Technical Orders/commercial manuals or as specified in the Quality Control Program Plan to ensure maximum service life and peak operational capability at all times.
+ Develops, implements, and maintains a QC inspection system to conform to all the provisions of the PTR contract and which include as a minimum, checklists and procedures to evaluate operations, maintenance and operator proficiency.Develops the QC Inspection schedule for all scheduled maintenance to be accomplished for the upcoming month.
+ Other duties as assigned.
**Qualifications**
+ Quality Control experience of a DoD aircraft training range within the last 5 years
+ Quality management experience of projects with multi-million dollar annual budgets
+ Experience in developing and implementing quality programs
+ Familiarity with International Organization for Standardization (ISO) 9000-2015 standards
+ High school diploma or equivalent required
+ Expert knowledge pertinent to range operations policies, directives, and products and applicable operational methods and processes. Ability to perform duties in a stressful environment.
+ Ability to communicate both orally and in writing for conducting conferences, presenting briefings, preparing correspondence, and writing findings and reports.
+ General knowledge of computer systems including USAF databases, computer graphics, and word processing applications, in order to perform assigned duties.
+ Ability to exercise tact, diplomacy and patience in order to present sensitive recommendations to affected elements or higher authorities, MAJCOMs, and other Federal agencies.
+ Current Driver's License required; must be able to be insured through company's vehicle insurance policy while driving work/government/rental vehicles during working hours, and for the duration of employment.
+ Must be a US citizen.
**Physical Demands**
+ Must be able to lift up to 50 pounds.
+ Must be able to stand and walk for prolonged period amounts of time.
+ Must be able to twist, bend, and squat periodically.
+ High noise levels are common as is the potential exposure to heat/cold, noise, dusts, mist, and/or fumes.
**Environment**
+ Work areas consists of office and non-office settings
+ Must be able to lift 50 lbs. unassisted.
+ Job demands will require physical dexterity and flexibility.
+ Must be physically able to sit, stand, kneel and climb.
+ Must be willing and able to wear company provided personal protective equipment; such as hearing protectors, safety glasses, gloves, etc.
+ Must comply with all applicable USAF and Bowhead safety rules, regulations, and policies.
+ Changing work locations, and overtime required at times to support operations.
SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
All candidates must apply online at ****************** and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (********************************************
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
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**ID** _2024-21973_
**Category** _Program/Project Management_
**Location : Location** _US-ID-Mountain Home AFB_
**Minimum Clearance Required** _Secret_
**Travel Requirement** _25% - 50%_
Quality Assurance
Quality assurance manager job in Kuna, ID
Job DescriptionOverview
Monitors plant operations of compliance with regulatory and company requirements. Monitors pre-operational and operational sanitation and sanitary product handling and HACCP. Acts as liaison to USDA regulators.
Responsibilities
• Conducting pre-operational inspection of equipment and facilities as required, depending on the assigned shift.
• Performing environmental sampling of equipment, drains, and raw and finished products.
• Calibration of thermometers and scales on a daily basis.
• Monitor sanitation standard operating procedures and document SSOP's in accordance with the companies program.
• Monitoring and documenting the quality of packaging, raw materials, and finished products.
• Monitoring foreign material detection and rejection.
• Monitoring and recording weights of finished products.
• Taking raw and finished product temperatures.
• Monitor physical, chemical, and sensory characteristics of raw and finished products.
• Generating and completing the required records and documentation on a daily basis for each product line in accordance to the customer's specifications.
• Perform HACCP monitoring and verification for all critical control points of the company's HACCP programs.
• Working alongside USDA and production employees.
• Monitor and ensure food security and safety.
Qualifications
• H.S. diploma with additional specialized training where a thorough knowledge of food safety principles and HACCP was gained
• Three (3) to five (5) years experience in quality assurance in a food processing environment.
• Must possess basic math and computer skills, and be able to read and analyze process charts, graphs, and logs.
• Must possess good analytical and logical problem-solving skills.
• Must be HACCP certified, or be able to become HACCP certified.
• Must have excellent oral and written skills at a technical and general level.
• Knowledgeable with USDA inspected facility.
All candidates will be required to pass a pre-employment drug test.
Job Posted by ApplicantPro
Semiconductor Professional - Semiconductor Product Engineer - Customer Quality - Project Management
Quality assurance manager job in Boise, ID
Job Description
Project Manager needed for Leading OEM
A renowned global leader in clean room, robotics, and fabrication machinery is seeking a dynamic Project Manager to join their team. The Project Manager will play a pivotal role in overseeing both ongoing and new projects, providing regular updates to leadership.
Salary: $86,400-$110,000 + Bonus
Locations: Openings in Salt Lake City, Utah and Boise, Idaho
The Project Manager will be have the following Responsibilities:
Implementing new equipment and modifying existing equipment (clean rooms and automation technology)
Reviewing the overall scope of practice and defining it as needed.
Collaborating with all departments to schedule preventative and corrective maintenance to meet daily targets.
Providing regular updates to senior management on pertinent developments.
Managing budgets, ensuring operational efficiencies within budgeted targets.
Leading the team in designing and implementing new project plans.
Communicating effectively with vendors, contractors, and suppliers to meet company needs.
Ensuring safety conscious operations
Managing performance of subcontractors
Compiling data for efficient budgeting and project tracking.
Distributing resources for the scope while monitoring the entire project.
Addressing complaints and resolving problems within the organization.
Promoting Occupational Safety standards in all work performed.
The Project Manager needs to have the following qualifications:
Bachelor's degree in Engineering or Industrial Engineering from a four-year college or university.
Three years of direct experience in Project Management.
Three years of experience leading and completing projects.
MS Project experience on the job is required
Natural leadership ability with critical thinking skills.
Strong analytical skills and effective time management.
Ability to write reports and business correspondence.
Effective presentation skills for verbal communication and responding to questions from various stakeholders.
Professional representation of the company in meetings with high-level customer representatives.
Note: Travel requirement of up to 25%, including domestic and international with overnight stays.
The Project Manager will be rewarded with:
Annual Salary: $86,400-$110,000, Dependent on Experience.
Bonus
Profit share
401k with Company Match.
Comprehensive Benefits Available at $40/month!
Medical
Dental
Vision
Opportunity for career growth!
Must be authorized to work in the United States without sponsorship.
This company uses E-Verify to confirm identity and employment eligibility.
QA Auditor 1 (Crew D) Ontario, OR
Quality assurance manager job in Ontario, OR
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
Summary
This role exists to ensure that quality attributes throughout the facility are evaluated in a thorough and consistent manner. This role will maintain an integrated quality grading program to include upstream grading, sensory grading and finished product grading to ensure products meet customer, regulatory and Company standards. This role will also audit, train, test, evaluate, define and participate in the development of product grading policies and procedures for the factory quality systems.
Key Responsibilities
* Manage operator and technician proficiency program.
* Maintain necessary level of communication with team members and other support groups and does so in a participative management style conducive with operational goals.
* Ensure self-compliance with Company policies and plant procedures, and the Collective Bargaining Agreement.
* Maintain Company standards for safety, quality, food safety, sanitation and GMPs.
* Evaluate customer or interplant samples prior to shipment or as needed.
* Performs required quality checks and sampling for all lines and ensures that they are conducted in compliance with established procedures and specifications.
* Conduct product grading, sensory evaluation and analytical procedure training to hourly and management personnel.
* Participate in investigating customer complaints, out-of-specification and failure investigations and recommend corrective actions. Utilize computer and computer programs to communicate, document, and track shift information and ensures that all documents and reports are completed accurately in a timely and efficient manner.
* Ensure that additional accountabilities required by management are handled in a manner necessary to meet operational standards.
* Conducts frozen waste sampling, reject ratio and line flow length and ensures that recovery and quality is maximized.
Typical Education
High school diploma or general education degree (GED)
Required Certifications
Must obtain Sensory Grading Certification within 2 months.
Other Information
Quality Assurance or Auditing experience preferred. A combination of education and experience will be considered. Must obtain Sensory Grading Certification within 2 months. Must be able to work around and consume products containing soy, wheat, and dairy.
The JR Simplot Company offers a competitive compensation package including medical, dental and vision benefits, paid holidays, paid family building leave, retirement contribution match and paid vacation & floating holidays.
* Shift: 6pm-6am
* No relocation offered for this role.
Job Requisition ID: 23287
Travel Required: None
Location(s): GF Plant - Ontario
Country: United States
The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.
Senior Quality Engineer - Electro-Mechanical Design
Quality assurance manager job in Eagle, ID
Job DescriptionDescription:
A Senior Quality Engineer assists the Chief Quality Officer with industrial electro-mechanical products during and after development is completed and when they are actively in production. The Senior Quality Engineer helps engineering and quality teams understand how to leverage current quality assurance capabilities to streamline the inventory storage management, inspection, and nonconforming material processes related to current and new product design. The Senior Quality Engineer may also help cross functional teams to resolve any technical and product specific quality issues that arise internally or in customer use of the product, including advanced manufacturing technologies needed to maintain part and product quality. A Senior Quality Engineer continuously improves quality engineering processes and the quality of the products produced.
Responsibilities:
Collaborates to troubleshoot and resolve new or reoccurring quality issues of technical products
Research quality assurance techniques to support assigned quality engineering projects
Develops technical quality assurance expertise in all Quality team members on all products including optics, structures, mechanics and electronics
Improves quality assurance test protocols, documented policies/procedures/work instructions, and fixturing
Provides Design For Quality (DFQ) assurance feedback to engineering and development teams
Participates as a member of technical review boards for applicable projects
Creates Engineering Change Requests (ECR) and processes them into Engineering Change Orders (ECO)
Understands and conducts work practices in compliance with current quality standards
Works closely with Quality Team leaders and other teams to reduce internal and external quality failures
Assists in coordinating the daily operation and processes involved in inventory storage management, inspection/SPC (FAI, work instructions, etc.), nonconforming material reviews, metrology, and gauge control
Other quality duties as assigned
Requirements:
Skills:
Ability to design manufacturing and inventory storage management processes
Research and propose adoption of advanced manufacturing technologies related to part and product quality improvement
Ability to audit and apply ISO9001 requirements to processes
Familiarity with AS9100 quality practices
Ability to conduct a Failure Modes Effects Analysis (FMEA)
Ability to lead multiple, sometimes large, projects
Ability to communicate independently and effectively with all levels of management
Knowledge of electro-mechanical assembly quality assurance, production, and process techniques
Qualifications:
Engineering Bachelor of Science degree in Industrial, Mechanical, Electrical, Mechatronics, or equivalent with 5 years' experience required
Experience in using EQMS or ERP systems to track and report on quality metrics required
Experience with Syteline ERP a plus
Coursework in Design for Manufacturability and Quality Assurance a plus
Certification in Six Sigma and Lean Manufacturing training a plus
Experience applying AS9100 requirements (auditing) to processes a plus
Job Detail:
Full time with benefits
Onsite position
Salary DOE
Essential Functions:
Ability to wear Personal Protective Equipment (PPE) when required
Use of upper body, arms, and hands throughout the day
Lifting 10-20 pounds repeatedly throughout the day
Bending, stooping, and reaching overhead throughout the day to reach materials to move or pickup
Able to work regularly with epoxy, glues, sealants
Company Benefits:
Health insurance - 100% employee premium coverage with low deductible!
Dental insurance
Vision insurance
Paid time off (vacation, sick leave, select holidays)
401(k)
401(k) matching
Long Term Disability insurance
Our company makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue business hardship. Please let us know if you need an accommodation to participate in the application process. We can be reached by telephone at ************, by fax at ************, or email at accommodations@encoder.com. Please address correspondence to the HR Manager.
Encoder Products Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Quality Engineer
Quality assurance manager job in Caldwell, ID
Job Description The Quality Engineer is responsible for ensuring that products, processes, and systems meet the highest standards of quality and reliability. This role supports the design, manufacturing, and field teams by developing and maintaining quality assurance processes, conducting root cause analyses, implementing corrective actions, and driving continuous improvement initiatives.
The ideal candidate will be analytical, detail-oriented, and proactive in identifying risks and improvement opportunities. The Quality Engineer will serve as a bridge between Engineering, Manufacturing, Supply Chain, and Field Service to ensure that customer expectations are consistently exceeded.
Accountabilities:
Support and maintain the company's Quality Management System (QMS) in compliance with ISO and industry standards.
Develop and update inspection procedures, control plans, and work instructions to ensure consistent product quality.
Oversee and validate effectiveness of first article inspections (FAI), in-process audits, and final inspections to verify product conformance.
Review and approve supplier and manufacturing documentation for accuracy and compliance.
Assist with internal, supplier, and customer audits to ensure adherence to regulatory and contractual requirements.
Lead, document and close out root cause investigations for nonconformances, customer complaints, and audit findings.
Develop, implement, and verify corrective and preventive actions (CAPA) to prevent recurrence of issues affecting quality.
Facilitate problem-solving using tools such as 5 Whys, Fishbone Analysis, FMEA, 8D, and statistical techniques.
Collect, analyze, and report quality metrics (defect rates, rework, scrap, supplier performance, etc.).
Partner with cross-functional teams to identify and execute Lean and Six Sigma initiatives.
Support process capability studies, measurement system analysis, and other data-driven evaluations.
Recommend design or process changes to improve product reliability, manufacturability, and efficiency.
Collaborate with Supply Chain, Engineering and Operations to evaluate supplier performance and drive improvements.
Support manufacturing teams with quality-related issues including training, documentation, and process control.
Design processes that ensure that materials, components, and assemblies meet technical and contractual requirements.
Assist with new product introductions (NPI) to ensure quality is built into every stage of design and production.
Serve as a quality representative for customer interactions, audits, and field issue resolution.
Provide timely and professional communication regarding quality issues and resolutions.
Partner with Field Service and Engineering to evaluate and resolve field performance or warranty concerns.
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Attributes
Safety First: Promotes and ensures a safe working environment.
Have Humanity: Builds trust and empathy through honest, respectful communication.
Be Transparent: Communicates clearly and proactively across all levels.
Drive Innovation: Seeks out creative solutions and process improvements.
Be Resilient: Thrives in a dynamic environment and adapts to challenges.
Always Reliable: Consistently delivers high-quality work with integrity.
Grit: Demonstrates determination, ownership, and accountability in achieving results.
Required Knowledge/Experience:
Bachelor's degree in Engineering, Quality, or a related technical field (or equivalent experience).
3-7 years of experience in quality engineering within a manufacturing, industrial, or electrical systems environment.
Working knowledge of ISO 9001, UL, ASME, and other quality standards.
Experience in root cause analysis, CAPA, and statistical process control (SPC).
Familiarity with Lean, Six Sigma, or other continuous improvement methodologies (certification preferred).
Proficient in reading mechanical and electrical drawings, schematics, and technical documentation.
Strong understanding of measurement tools, GD&T, and inspection processes.
Excellent communication and documentation skills; able to interface effectively with suppliers, customers, and all levels of the organization.
Proficient with Microsoft Office and quality management software (QMS, ERP, or similar).
Strong analytical, organizational, and problem-solving abilities.
Ability to work independently and collaboratively in a fast-paced environment.
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