Quality assurance manager jobs in Jackson, MI - 108 jobs
All
Quality Assurance Manager
Quality Manager
Supplier Quality Manager
Director Of Quality
Manufacturing Quality Manager
Senior Specialist Quality Assurance
Quality Assurance
Senior Quality Manager
Quality Specialist
Quality Program Manager
Product Quality Manager
Quality Supervisor
Organizational Quality Nurse Specialist
Hospice of Michigan 4.7
Quality assurance manager job in Ann Arbor, MI
Responsible for maintaining compliance with all State, Federal regulatory guidelines and third party payers; Accreditation standards and quality activities of the organization. Provides leadership and expertise to facilitate and support staff competency through best practice teaching, consultation, collaboration and the use of current knowledge, research and technology.
Essential Functions:
Ensures that there are processes in place to monitor and measure all activities related to quality assessment and performance improvement (QAPI).
Provides direction and coordination of quality improvement activities utilizing continuous quality improvement principles and methodologies. Provides education and training to organization personnel on the QAPI plan, and team development.
Performs clinical record review activities for data collection.
Compiles, analyzes, trends and reports quality data in the following areas: hospice & palliative care quality reporting, patient care, safety, risk management, infection control, outcomes and customer satisfaction.
Works collaboratively with nursing supervisors/managers/directors to assure documentation is complete and consistent with care and reflects legal requirements.
Promotes professional standards of care, compliance with regulatory requirements, third-party payor reimbursement models, and organization policies and procedures through use of performance improvement methodology.
Ensures complete responses to Additional Development Requests (ADRs), Comprehensive Error Rate Testing (CERT), Recovery Audit Contractor (RAC) etc., requests and participates in appeal processes.
Participates in the development and annual revision of Quality Assessment and Improvement Plans and Program Evaluation.
Participates in analyzing, developing, coordinating and implementing plans of correction for noted deficiencies.
Makes recommendations to the education committee for mandatory education related to accreditations and compliance topics.
Acts as a mentor and resource for staff with regard to performance improvement methodology, regulatory, educational and patient care issues.
Participates in the evaluation, development and revision of policies and procedures for hospice.
Participates on various committees related to Organizational Quality and Education.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal and professional networks.
Adheres to organizational Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements
Adheres to the C.A.R.E. Model of Service: courtesy, acknowledgement, response and empathy.
Qualifications:
Registered Nurse with a baccalaureate degree in nursing, preferably a Master's Degree in a health-related discipline. Minimum three (3) years' direct hospice experience may be considered in lieu of BSN degree.
Requires two to three years related quality and accreditation experience.
Current RN licensure in State of Michigan and maintain such licensure in accordance with applicable laws and regulations and perform within the scope specified.
Extensive knowledge of Hospice regulations and standards preferred.
Excellent written, verbal and interpersonal skills necessary to interact with a wide variety of staff.
Is self-directed and able to work with minimal supervision.
Requires knowledge of quality assessment and utilization review functions, principles and practices.
Theoretical and practical knowledge of principles of adult learning and ability to develop and present educational programs.
Quantitative, analytical and computer skills to collect, analyze, display and present data.
The physical and sensory demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to forty five (45) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and/or devices.
Must be able to work variable hours/shifts and/or days, including weekends. Must have ability to occasionally work extended days.
Must be eligible to work in the United States.
$80k-97k yearly est. 19h ago
Looking for a job?
Let Zippia find it for you.
Supervisor, Training and Quality
Michigan Farm Bureau 4.1
Quality assurance manager job in Lansing, MI
OBJECTIVE
Supervisor, Training and Quality Objective
To lead a dynamic team responsible for delivering training, coaching, and managing quality assurance and control programs to enhance employee capabilities and ensure service excellence. To align department strategies with corporate goals, regulatory requirements, and industry best practices, while driving consistency, innovation, and compliance. To oversee onboarding, skill development, mentoring, and continuous improvement initiatives to strengthen system knowledge and elevate customer experience. To collaborate and lead operational initiatives that optimize workflows, improve business processes, and leverage quality data to support strategic objectives. To assist the manager in developing and maintaining the department's risk management plan.
RESPONSIBILITIES
Supervisor, Training and Quality Responsibilities
Establish and maintain a supportive and high-performing work environment by selecting, developing, and managing staff to maximize their strengths and contributions. Clearly communicate expectations and service standards, provide regular feedback, and create opportunities for employees to share ideas, build skills, and feel valued. Oversee performance management, including reviews, coaching, guiding professional development plans, and staffing decisions, in alignment with corporate guidelines. Serve as a backup to direct reports when necessary to ensure continuity of service and operational stability.
Design, lead, and continuously enhance the department's Quality Assurance and Quality Control programs. Collaborate with business leaders to calibrate standards, monitor customer interactions, and guarantee compliance and service excellence. Analyze quality data and trends to deliver actionable insights that bolster both individual and team performance.
Oversee the development, delivery, and evaluation of departmental training programs by collaborating with internal operational leaders to identify skill gaps and align initiatives to corporate and divisional goals. Define training objectives, utilize varied delivery methods and resources, and ensure content reflects regulatory compliance and supports continuous improvement.
QUALIFICATIONS
Supervisor, Training and Quality Qualifications
Required
Bachelor's degree required in business, education, management, or related field; equivalent experience may be considered.
Minimum four years of leadership experience required, preferably in training, quality, or operational roles.
Minimum three years of experience in training delivery, instructional design, and quality assurance required.
Preferred
P/C Resident Producer license preferred.
Minimum of three years of insurance or financial services experience preferred.
Minimum of two years of experience developing adult education and curricula preferred.
Minimum of two years of experience with learning management systems (LMS), quality monitoring platforms, and CRM systems preferred.
Intermediate to advanced knowledge of Guidewire PolicyCenter, BillingCenter, and BCMS billing knowledge preferred.
Professional certifications in training, quality, or leadership (e.g. Six Sigma) preferred.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
$68k-80k yearly est. Auto-Apply 7d ago
Quality-Manufacturing
Technique
Quality assurance manager job in Jackson, MI
DEPARTMENT: Quality Control SUPERVISED BY: Quality Director STATUS: Full time non-exempt Technique, Inc. is a Michigan-based stamping, tubing and welding facility offering the shortest lead-times and highest quality parts in the industry. We offer high-speed prototypes, ultra-low volume stampings, tubing and assemblies for production and emergency-based manufacturing for industries such as aerospace, automotive, medical and food processing.
Technique, Inc. is a group of highly skilled technicians who consistently strive to improve the tools, technology and processes which allow us to continue growing at an incredible rate. The company is dedicated to the success of each team member in a culture that values safety, integrity, teamwork, learning opportunities and results.
Position Summary:
This position is responsible for inspecting components and finished products to determine compliance with engineering requirements. The employee will also create and maintain all documentation, as well as assist with dispositioning nonconforming product. The employee will develop procedures and coordinate efforts for quality system compliance. They will lead quality/continuous improvement projects in coordination with account managers and purchasing department, and work with setup technicians, customers and vendors on quality-related issues.
Essential Job Functions:
Use precision measuring tools to check parts against blueprints
Assemble and submit PPAP, first piece inspection, source releases, and quality packages documentation.
Use/write programs in PolyWorks to operate CMM machines
Calibrate precision machinery
Work with technicians to provide legible feedback per blueprint specifications and assist technicians with part development
Create and complete customer documentation
Reverse engineer to help with process improvement activities and corrective actions
Professionally represent Technique when interacting with customer representatives
Qualifications:
EDUCATION: Associate's degree in engineering technology or related field preferred
CREDENTIALS/LICENSURE: forklift operator's license preferred
MINIMUM EXPERIENCE: 2-4 years of quality control in manufacturing/engineering environment
Position Requirements (Skills & Abilities):
Ability to multitask in a fast-paced environment
Good understanding of GD&T and blueprints
Strong communication, time management, and computer skills
Experience in an ISO 9000 environment
Experience using PolyWorks and SolidWorks
Root cause analysis/problem solving skills
Ability to use CAD and SolidWorks
Ability to use precision measurement tools
Travel
No travel is required for this position.
Other Duties
Please note this job description is not designed to cover or contain a complete comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Minimum Physical Expectations:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type and Expected Hours:
This is a full-time non-exempt position with a minimum of 40hrs / week with overtime as needed. Note: days and hours required may vary.
Shifts include
1
st
- Monday-Friday - 7:00am-3:30pm
Environmental Expectations:
While performing the duties of this job, the employee is frequently exposed to manufacturing processes that include and are not limited to; fumes or airborne particles, hazardous chemicals, moving mechanical parts, industrial equipment, and vibration. The noise level in the work environment can be loud.
EEO Statement
Technique, Inc., is an equal employment opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Authorization
Employee must be eligible to work in the United States, either by means of U.S. Citizenship, Work Visa or H1B sponsorship. E-Verify partner employer.
$90k-141k yearly est. Auto-Apply 2d ago
Quality-Manufacturing
Technique Inc.
Quality assurance manager job in Jackson, MI
DEPARTMENT: Quality Control SUPERVISED BY: Quality Director STATUS: Full time non-exempt Technique, Inc. is a Michigan-based stamping, tubing and welding facility offering the shortest lead-times and highest quality parts in the industry. We offer high-speed prototypes, ultra-low volume stampings, tubing and assemblies for production and emergency-based manufacturing for industries such as aerospace, automotive, medical and food processing.
Technique, Inc. is a group of highly skilled technicians who consistently strive to improve the tools, technology and processes which allow us to continue growing at an incredible rate. The company is dedicated to the success of each team member in a culture that values safety, integrity, teamwork, learning opportunities and results.
Position Summary:
This position is responsible for inspecting components and finished products to determine compliance with engineering requirements. The employee will also create and maintain all documentation, as well as assist with dispositioning nonconforming product. The employee will develop procedures and coordinate efforts for quality system compliance. They will lead quality/continuous improvement projects in coordination with account managers and purchasing department, and work with setup technicians, customers and vendors on quality-related issues.
Essential Job Functions:
Use precision measuring tools to check parts against blueprints
Assemble and submit PPAP, first piece inspection, source releases, and quality packages documentation.
Use/write programs in PolyWorks to operate CMM machines
Calibrate precision machinery
Work with technicians to provide legible feedback per blueprint specifications and assist technicians with part development
Create and complete customer documentation
Reverse engineer to help with process improvement activities and corrective actions
Professionally represent Technique when interacting with customer representatives
Qualifications:
EDUCATION: Associate's degree in engineering technology or related field preferred
CREDENTIALS/LICENSURE: forklift operator's license preferred
MINIMUM EXPERIENCE: 2-4 years of quality control in manufacturing/engineering environment
Position Requirements (Skills & Abilities):
Ability to multitask in a fast-paced environment
Good understanding of GD&T and blueprints
Strong communication, time management, and computer skills
Experience in an ISO 9000 environment
Experience using PolyWorks and SolidWorks
Root cause analysis/problem solving skills
Ability to use CAD and SolidWorks
Ability to use precision measurement tools
Travel
No travel is required for this position.
Other Duties
Please note this job description is not designed to cover or contain a complete comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Minimum Physical Expectations:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type and Expected Hours:
This is a full-time non-exempt position with a minimum of 40hrs / week with overtime as needed. Note: days and hours required may vary.
Shifts include
1st - Monday-Friday - 7:00am-3:30pm
Environmental Expectations:
While performing the duties of this job, the employee is frequently exposed to manufacturing processes that include and are not limited to; fumes or airborne particles, hazardous chemicals, moving mechanical parts, industrial equipment, and vibration. The noise level in the work environment can be loud.
EEO Statement
Technique, Inc., is an equal employment opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Authorization
Employee must be eligible to work in the United States, either by means of U.S. Citizenship, Work Visa or H1B sponsorship. E-Verify partner employer.
Powered by JazzHR
zVN71MzHVG
$90k-141k yearly est. 5d ago
Director, Quality & Compliance Training (Princeton, Hybrid)
Otsuka America Pharmaceutical Inc. 4.9
Quality assurance manager job in Lansing, MI
The Director, Quality & Compliance Training, is a senior leader within the Learning Center of Excellence under Global Quality. This role is responsible for developing and executing global training strategies for various functions (e.g., Commercial, Finance, HR, Legal, and other General & Administrative areas). The position ensures that learning programs drive business performance, compliance with corporate standards, and foster a culture of continuous development across the organization.
**Key Responsibilities:**
**Strategic Leadership & Governance**
+ Define and lead the global training strategy aligned with corporate objectives and quality principles.
+ Establish governance frameworks for training compliance and operational excellence, including policies and SOPs.
+ Serve as a key advisor to senior leadership on learning trends, capability-building strategies, and risk mitigation.
**Program Development & Delivery**
+ Design and oversee training programs for Commercial and G&A functions, ensuring relevance and scalability.
+ Implement innovative learning solutions leveraging adult learning principles, digital platforms, and blended learning approaches.
+ Ensure training content aligns with corporate standards and supports organizational priorities.
**Stakeholder Engagement & Collaboration**
+ Partner with functional leaders, HR, and Quality to identify learning needs and align initiatives with business goals.
+ Act as a trusted advisor to senior leadership on training effectiveness and workforce capability development.
**Continuous Improvement & Analytics**
+ Define KPIs and leverage data analytics to measure training impact and drive enhancements.
+ Stay current with industry best practices, emerging technologies, and evolving business needs to continuously improve learning programs.
**Operational Oversight**
+ Collaborate with training operations teams to ensure efficient delivery and compliance tracking.
+ Oversee vendor relationships for training services and technology solutions
**Qualifications:**
+ Bachelor's degree required; advanced degree in Life Sciences, Education, Organizational Development, or related field preferred.
+ 10+ years in pharmaceutical or life sciences industry with significant experience designing and implementing global training programs.
+ Proven track record in designing and implementing global training programs and managing cross-functional teams.
+ Strong understanding of R&D functions and the regulatory landscape (GxP, ICH, FDA, EMA, etc.).
+ Proven ability to design and deliver impactful learning programs using adult learning principles.
+ Experience with learning technologies (e.g., LMS, virtual learning platforms) and data-driven training strategies.
+ Excellent communication, collaboration, and stakeholder engagement skills.
**Preferred Attributes:**
+ Strategic thinker with a passion for scientific learning and development.
+ Agile and adaptable in a fast-paced, matrixed environment.
+ Strong project management and organizational skills.
+ Committed to fostering innovation, compliance, and continuous improvement through learning.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$164.5k yearly 39d ago
Director, Quality - Life Sciences
Datavant
Quality assurance manager job in Lansing, MI
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics.
As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards.
This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments.
**What You Will Do**
+ Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance.
+ Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring.
+ Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation.
+ Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring.
+ Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives.
+ Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners).
+ Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP.
+ Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation.
+ Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3).
+ Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations.
**What You Need to Succeed**
+ 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations.
+ Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** .
+ Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** .
+ Experience managing and mentoring cross-functional teams.
+ Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** .
+ Deep understanding of **data governance, privacy, and security** best practices.
+ Experience interacting with external auditors, customer compliance teams, or regulatory agencies.
+ Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders.
**What Helps You Stand Out**
+ Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions.
+ Background working in or with tokenization, health data linkage, or privacy-enhancing technologies.
+ Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams.
+ Training or certification in Six Sigma, ISO Auditing, or software validation methodologies.
+ Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl).
+ Experience contributing to industry working groups on quality, data integrity, or health data compliance.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$165,000-$230,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$165k-230k yearly 36d ago
Quality Assurance (Product) Manager
Niowave 3.5
Quality assurance manager job in Lansing, MI
Summary/objective
The Engineering and Facilities (E&F) Planning Coordinator works closely with project team members, members of the leadership team and key customers to help deliver major organizational projects and key initiatives efficiently. The E&F Planning Coordinator manages the technical and administrative tasks, such as scheduling, resource forecasting and planning, document and information distribution, report collation and communication support. The E&F Planning Coordinator, Engineering/Facilities provides direct support to the Facilities and Engineering Team. This position is integral to the successful coordination, alignment, and management between the departments/disciplines related to engineering, design, fabrication, building operations (facilities), EH&S, radiation safety and cGMP quality regulations.
You are an open minded, committed team player who is able to meet people where they are and utilize communication and tools to masterfully guide them to the goal. Words used to describe you include self-starter, resilient, exhibits patience and grace. You are energized by completing tasks well and on time, enabling teams to reach optimal outcomes. You are someone who lives and breathes keeping things organized and supporting others in being successful.
Essential functions
Work independently and with members primarily in or related to the engineering/facilities, accelerator, EH&S, radiation safety including but not limited to project leads within the technical teams, and members in the leadership team..
Maintain portfolio of medium complexity projects supporting manufacturing and continuous improvement.
Development of templates and standards for electronic project tracking and resource estimation.
Masterfully manage up, down, and across the organization to optimize outcomes and proactively contribute to a fun, nurturing, motivating culture.
Provide information and regular support to stakeholders.
Serve as point of contact for various working groups; Share relevant documentation and reports with project teams.
Develop in-depth understanding of project scope and particulars i.e. timeframes, project teams, etc.
Schedule project activities for internal team and contractors.
Maintain senior leadership and execution level schedules for project success.
Understand formal escalation and review processes.
Provide support to project managers and business leaders.
Thorough project documentation; Creating and reviewing of reports.
Positively influence a diverse team of skilled professionals.
Within the department and across the organization, foster a culture of respect, safety, quality, and continuous improvement aligning with the mission, vision, and values of the organization.
Competencies
Excellent communication and interpersonal skills - you know how to develop & maintain strong relationships with all levels/teams of the organization.
Models the Niowave Values of Teamwork, Courage, Integrity, and Upright Zeal.
Understand how to integrate into a new team/organization - appreciate the history of current state, know how and when to make suggestions, as well as using just the right pace to reach the improved future state.
Understand your own communication and learning styles, assess others' styles, and are able to find the right path to connect the two.
Exceptional technology skills - you find working with any software very comfortable and you easily adapt to new products; Highly efficient with MS Office products; Expert skill with project tracking such as MS Project and Smartsheet is essential.
Extremely attentive to details, particularly with written communications, and PowerPoint presentations.
Highly responsive and resourceful.
Ability to anticipate needs and use good business judgment in escalating priority issues.
Extremely confidential; experienced in handling highly sensitive information discreetly.
Accountable, responsible, and able to work independently.
Very flexible, able to pivot quickly as priorities change.
Professional demeanor; calm, polite, kind, well-spoken.
Required education and experience
Bachelor's degree in engineering, business, management, or related field or equivalent combination of work experience, certifications and/or degree.
8+ years' experience supporting project teams and providing technical and administrative support to others.
Preferred education and experience
Formal training/experience in agile project management.
Formal training/experience with Scrum and Lean project management framework and tools.
Project management certification such as CAPM, PMP, PMI-ACP, or CSM.
MS Office certification.
Educational or work experience with manufacturing, engineering, information systems.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to:
Stand; walk; sit; stand and sit for prolonged periods
Use hands and fingers to handle, or feel objects, tools or controls
Vision abilities including near vision/acuity and visual color discrimination
Talk and hear
Reach with hands and arms
Climb stairs
Wear safety glasses, goggles, gloves, and Tyvek suit
Ability to lift or move products and supplies, up to 25 pounds.
Position Type/Expected Hours of Work/Travel
Full-time position.
Company's standard operating hours are Monday thru Friday 6a - 6p with production related activities requiring 24/7/365 shifts. This position is a part of shift work including nights, weekends, and holidays.
Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role.
.Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$70k-100k yearly est. 60d+ ago
Program Manager, Product Quality and Readiness
Rivian 4.1
Quality assurance manager job in Plymouth, MI
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary At Rivian, handing over the keys isn't just a transaction; it is the start of an adventure. As the Program Manager, Product Quality & Readiness, you are the guardian of that standard. You are a strategic operator and systems thinker obsessed with defining the technical frameworks and quality gates that ensure every vehicle delivered to a customer is flawless in both function and form. You operate at the critical junction where the factory ends and the customer journey begins. Your mission is to architect the intelligent, scalable operating system that performs the final validation of our vehicles before they ever reach a customer's driveway. You ensure that the first moment of ownership is pure joy, unmarred by technical oversight or cosmetic imperfection. More critically, you will transform this validation phase into the ultimate feedback loop. You will capture high-fidelity data to drive systemic improvements in the factory, while simultaneously driving rigorous operational execution in the field to ensure vehicle presentation is immaculate. You are the operational bridge ensuring quality is a closed-loop system that centers the customer at every stage. Responsibilities The Customer Advocate: You never lose sight of the human being waiting for their keys. You view every defect-whether a software bug or a smudge on the glass-as a potential friction point in a customer's adventure, and you fight relentlessly to eliminate them. The Clarity Creator: You are an expert at simplifying complex quality challenges into structured, measurable technical programs. The Data Architect: You use data to diagnose systemic issues, build compelling business cases, and ensure every requirement is backed by measurable field impact. The Strategic Partner: You excel at translating field reality into actionable HQ plans, fostering alignment and shared success with central teams, especially Manufacturing. A Long-Term Builder: You are focused on building sustainable, scalable systems that will power our quality standards for years to come. Qualifications 8+ years of experience in Technical Program Management, Product, Process/Industrial Engineering, or Operations within a complex hardware-intensive industry (Automotive, Aerospace, or similar). This requirement is reduced to 5 years for candidates with a Master's degree. Customer Obsession: A demonstrated ability to connect technical processes to customer outcomes. You understand that "Quality" is defined by the user experience, not just the spec sheet. Operational Rigor: Experience defining Standard Operating Procedures (SOPs) for field or factory teams. You understand that while the factory builds the product, the field team delivers the experience, and you know how to drive compliance in product presentation, quality, and cleanliness. Proven experience in defining, deploying, and owning technical systems and data pipelines, specifically around quality control, manufacturing execution (MES), or diagnostic tooling. Exceptional ability to synthesize high-volume data (telemetry, manufacturing data) into clear, strategic narratives for both executive and engineering audiences. The Operator-Engineer Mindset: You are equal parts operator (focused on execution, logistics, and people) and engineer (focused on systems, optimization, and tools). Applied Ingenuity: A degree in a hands-on technical field is preferred. However, we value applied ingenuity above all; a demonstrated track record of solving complex problems in rigorous environments may be accepted in lieu of specific academic credentials. Pay Disclosure Salary Range/Hourly Rate for California Based Applicants: $121,800 - $161,450 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Salary Range/Hourly Rate for Illinois Based Applicants: $102,300 - $135,580 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
8+ years of experience in Technical Program Management, Product, Process/Industrial Engineering, or Operations within a complex hardware-intensive industry (Automotive, Aerospace, or similar). This requirement is reduced to 5 years for candidates with a Master's degree. Customer Obsession: A demonstrated ability to connect technical processes to customer outcomes. You understand that "Quality" is defined by the user experience, not just the spec sheet. Operational Rigor: Experience defining Standard Operating Procedures (SOPs) for field or factory teams. You understand that while the factory builds the product, the field team delivers the experience, and you know how to drive compliance in product presentation, quality, and cleanliness. Proven experience in defining, deploying, and owning technical systems and data pipelines, specifically around quality control, manufacturing execution (MES), or diagnostic tooling. Exceptional ability to synthesize high-volume data (telemetry, manufacturing data) into clear, strategic narratives for both executive and engineering audiences. The Operator-Engineer Mindset: You are equal parts operator (focused on execution, logistics, and people) and engineer (focused on systems, optimization, and tools). Applied Ingenuity: A degree in a hands-on technical field is preferred. However, we value applied ingenuity above all; a demonstrated track record of solving complex problems in rigorous environments may be accepted in lieu of specific academic credentials.
The Customer Advocate: You never lose sight of the human being waiting for their keys. You view every defect-whether a software bug or a smudge on the glass-as a potential friction point in a customer's adventure, and you fight relentlessly to eliminate them. The Clarity Creator: You are an expert at simplifying complex quality challenges into structured, measurable technical programs. The Data Architect: You use data to diagnose systemic issues, build compelling business cases, and ensure every requirement is backed by measurable field impact. The Strategic Partner: You excel at translating field reality into actionable HQ plans, fostering alignment and shared success with central teams, especially Manufacturing. A Long-Term Builder: You are focused on building sustainable, scalable systems that will power our quality standards for years to come.
$121.8k-161.5k yearly 26d ago
Advance Quality Manager
Clarios
Quality assurance manager job in Plymouth, MI
**What you will do** + Provide quality leadership across the US organization in Advanced Quality Planning (AQP) management. + Ensure product quality and compliance throughout the development lifecycle, from prototype to ramp-up. + Deploy industry and customer-specific AQP standards and integrate ASPICE processes into automotive software development.
+ Lead quality planning for New Product Introductions (NPIs), including risk assessments, control plans, and validation protocols.
+ Drive issue resolution in design validation and manufacturing processes, reducing launch risks and Cost of Poor Quality (COPQ).
**How you will do it**
+ Implement APQP, PPAP, and Core Tools to align quality strategies with lifecycle stages.
+ Utilize JAMA for requirements traceability and Jira for issue tracking and project management.
+ Review, challenge, and simplify test systems while applying quality-driven procedures.
+ Provide technical expertise in PFMEA, Control Plans, and Inspection Standards to mitigate risks.
+ Facilitate structured root cause analysis and coach cross-functional problem-solving teams.
+ Train and mentor team members on APQP procedures, Core Tools, and best practices.
+ Collaborate with internal and external stakeholders to ensure successful product launches and customer satisfaction.
+ Document and manage lessons learned to continuously improve processes and reduce COPQ.
+ Conduct all activities in compliance with company safety policies and procedures.
**What we look for**
Required
+ Bachelor's degree in Electrical Engineering, Chemical Engineering, Quality Management, or related field.
+ Minimum 5+ years of experience in quality management within automotive, electronics, or manufacturing industries.
+ Proven experience with APQP, PPAP, Core Tools, ASPICE implementation, and software quality processes.
+ Strong leadership and coaching abilities with excellent problem-solving and analytical skills.
+ Proficiency in quality methodologies (FMEA, SPC, MSA).
+ Experience with JAMA and Jira for requirements and issue management.
+ Effective communication and stakeholder management skills.
Preferred
+ Master's degree in engineering or quality management.
+ Six Sigma Green/Black Belt certification.
+ ISO 9001/IATF 16949 auditor certifications.
+ ISO 26262 certification.
+ CQE (Certified Quality Engineer) certification.
+ Familiarity with AIAG/VDA Core Tools.
**This position is not eligible for sponsorship.**
\#LI-SG1
**What you get:**
+ Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
+ Tuition reimbursement, perks, and discounts
+ Parental and caregiver leave programs
+ All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
+ Global market strength and worldwide market share leadership
+ HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
+ Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction.
**Who we are:**
Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities.
**Veterans/Military Spouses:**
We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or other protected characteristics protected by law. As a federal contractor, we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report (********************************************** . We want you to know your rights (*********************************************************************************************** because EEO is the law.
**A Note to Job Applicants:** please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
**To all recruitment agencies** : Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Clarios is the creator behind the world's most recognizable car battery brands. We are the car battery found in most new vehicles including leading brands such as Ford, General Motors, Toyota, Honda, and Nissan. Our 16,000 employees develop, manufacture, and distribute batteries for virtually every type of vehicle. We recover, recycle, and reuse up to 99% of our battery materials, leading sustainability practices in our industry.
**A Note to Job Applicants** : Please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
$74k-117k yearly est. 49d ago
Multiple positions_IVR QA_Govt. exp preferred_w2
360 It Professionals 3.6
Quality assurance manager job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking for IVR QA Analyst & IVR Test Lead in Dimondale, MI
Qualifications
Position 1:
The IVR Test Lead will lead a team of 2 - 3 people in utilizing Testing Center of Excellence (TCoE) processes, frameworks, templates & tools to perform all tasks within the Software Testing Life Cycle, including analyzing requirements, creating test scenarios, conditions and scripts, creating and managing test data, performing test execution and managing defect management processes. The IVR Test Lead is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts for the project meet strenuous standards. Additionally, the IVR Test Lead will lead the implementation and utilization of web service test tools.
Position 2:
The IVR Test Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test cases, conditions and scripts, creating and managing test data, test execution and defect management processes. The Test Analyst is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts meet strenuous standards
Additional Information
Webcam interview is acceptable.
$62k-102k yearly est. 60d+ ago
Quality Manager
Grupo Antolin 4.5
Quality assurance manager job in Howell, MI
Salary: Salary
Quality Manager
Howell, MI
Who are we:
Antolin is a leading global automotive supplier, we are experts in designing, manufacturing, and supplying innovative solutions for vehicles around the world. Our product portfolio includes trim, headliners, and acoustic systems, as well as lighting and other interior systems. We offer comprehensive solutions with a focus on quality, safety, and sustainability. Our products are used in many of the worlds leading car brands, including JLR, BMW, Toyota, Volkswagen, Audi, Mercedes-Benz, and Ford.
What can we offer you:
You will be part of a highly engaged multinational Organization with international career opportunities.
We offer you a learning journey adapted to your professional experience.
You will work on international projects for world- renowned companies in Automotive sector.
You can find an Open Environment to learn new technologies.
We can offer you a competitive salary, benefits and valuable OEM discounts.
Mission:
The job mission of the Quality Manger isto ensure the quality management system is upheld and the products and processes meet customer, regulatory, and industry requirements throughout the product lifecycle.
Responsibilities:
Ensure compliance with IATF 16949, customer specific requirements, and applicable regulatory standards.
Lead quality planning, assurance, and control activities from APQP to serial production.
Drive zero defect strategy through preventative quality tools such as: FMEA, SPC, and Control Plans.
Manage customer quality performance including PPAP submissions and audits.
Monitor and improve supplier quality performance and development.
Responsible for plant KPIs and lead continuous improvement initiatives.
Direct Customer and Supplier liaisons for plant quality activities and concerns including scheduled visits.
Establish and maintain all quality documents, samples, customer contact, supplier development, production start - up, product launch, and correction of production variances and warrant analysis.
Manage Customer and Supplier quality scorecard and address any issues accordingly.
Coordinate and lead all internal, external and Customer quality audits.
What we are looking for:
A Bachelors degree in Engineering or Quality or equivalent work experience in the automotive industry with previous Management experience.
5+ years of prior Quality Management or Supervision.
TS-16949 experience required.
Here at Antolin, we are an equal opportunity employer and value diversity in our workplace. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics. We encourage applications from all individuals and strongly support diversity in our workplace. We strive to create an inclusive environment for everyone, and we are committed to treating everyone in a fair and equitable manner. We are proud to be an equal opportunity employer and are committed to fostering a diverse and inclusive work environment.
This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. The Company reserves the right to revise the job description at any time. Duties, responsibilities or activities may change, or new ones may be assigned at any time with or without notice. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.
DREAM. DARE. DO
$74k-98k yearly est. 2d ago
Quality Manager
Provision People
Quality assurance manager job in Lansing, MI
Our award-winning client is searching for a Quality Manager to perform all duties, as needed for the Quality Department.
Responsibilities:
Know and analyze the specific customer requirements, processes and products
understanding how much our failure modes can impact the customer lines and
final products.
Track customer indicators, generate corrective action plans with the plant
teammates when needed.
Monitor and advise the plants so that we have OEM inspection implemented,
understood, and practiced.
Ensure that all past problems are converted into lessons learned for engineering, process, tooling, production, and quality plant manager teams.
Required Qualifications:
Bachelor's degree Technical
Current or recent Quality Manager(3+ years as QM) with a progressive career in quality(preferably at a Tier 1 automotive plant) - PPAP audits, ISO 9000 experience, etc.
PPAP Audit experience required.
Strong ITAF experience required.
Quality or equivalent - 8 years
Supplier management
Project management
WPS and lean manufacturing knowledge
Intermediate English - written and oral
MS Project
Good skills with office tools
$73k-116k yearly est. 60d+ ago
Manager, Data Quality
Dodge Construction Network
Quality assurance manager job in Lansing, MI
The Manager, Data Quality, is responsible for overseeing the full data management lifecycle and operational workflow of Company Entity Management (CEM) for company and contact data within Dodge Construction Network's (Dodge) master data ecosystem. This role leads both onshore and offshore teams to ensure the accuracy, completeness, and standardization of company entities that power Dodge's products, customer experiences, and analytics.
The Manager will define and execute the end-to-end operating model for CEM including the development of Standard Operating Procedures (SOPs), establishing KPIs, designing quality and governance frameworks, and defining requirements for automation and human-in-the-loop workflows. This role drives continuous improvement by refining processes, enhancing data sourcing and enrichment, evaluating automation outputs, and collaborating closely with cross-functional partners across Product, Engineering, and Operations.
This leader must bring strong people management and project management skills, an analytical mindset, and have experience working in scalable data operations environments.
This is a full-time position and reports directly to the Director of Data Acquisition.
**_Preferred Location_**
+ This is a remote, home-office-based role, and candidates located in the continental United States will be considered.
+ For this position, there is a preference to hire in the Central and Eastern Time Zone; however, candidates in other areas/time zones would be considered as well.
**_Travel Requirements_**
Expected travel is minor for this role.
**_Essential Functions_**
+ Design, maintain, and improve company and contact entity workflows, SOPs, SLAs, and quality standards
+ Define and track KPIs for team efficiency, business impact, financial stewardship, and client satisfaction
+ Oversee entity creation, updates, merges, conflict resolution, and exception handling
+ Partner with automation, engineering, and data science to integrate and optimize human-in-the-loop and machine-assisted processes
+ Analyze performance patterns to identify automation gaps, reduce manual interventions, and continuously improve processes
+ Lead, mentor, and develop CEM team members
+ Establish performance expectations, work allocation, and capacity planning
+ Manage relationships with third party data providers and offshore vendors
+ Collaborate closely with Engineering, Product, Sourcing, and Sales to align CEM standards with business and platform needs
+ Participate in roadmap discussions, attribute model design, and classification/taxonomy updates
**_Education Requirement_**
Bachelor's degree in Information Systems, Data Analytics, Supply Chain Management, Computer Science, Engineering, Operational Management, or related technical fields or equivalent education and work experience.
**_Required Experience, Knowledge and Skills_**
+ 7+ years of experience in data operations, master data management, digital operations, or business transformation
+ 2+ years managing teams
+ Proven experience managing both onshore and offshore teams
+ Experience with SQL and/or Python programming
+ Advanced problem solving and data driven decision making capabilities
+ Proven record of managing external vendor relationships
+ Ability to translate technical concepts into actional business insights for non-technical stakeholders
+ Experience with automation tools, scraping frameworks, and data pipelines
+ Exposure to data operations utilizing machine learning and data enrichment techniques
+ Proficiency in data governance, KPI management, and quality assurance
+ Strong project management skills, including planning, prioritization, and execution of change management
+ Excellent written and verbal communication skills for presenting strategies, reporting performance metrics, and building relationships with stakeholders
**_Preferred Experience, Knowledge and Skills_**
+ Data Visualization tools such as AWS Quicksight, PowerBI, Tableau
+ Knowledge of construction industry or content workflows a plus
+ Experience with salesforce a plus
+ Familiarity with cloud-based data environments
+ Familiarity with Jira/Confluence
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-CS1
\#DE-Remote
\#DE-2026-22
$73k-116k yearly est. 5d ago
Quality Manager
Bleistahl North America LP
Quality assurance manager job in Battle Creek, MI
Job DescriptionDescription:
Job title: Quality Manager
Reports to: Managing Director
Assures consistent quality of production by developing and enforcing good automated manufacturing practice (GAMP) systems; validating processes; providing documentation; managing staff.
Key Responsibilities
Communicate with customers as needed to resolve quality issues
Work with engineering, manufacturing and other functional area to resolve customer, internal and/or supplier quality issues
Support manufacturing to ensure conformance to the company's processes, as well as customer specific processes and requirements
Manages APQP practices in support of new program launches including customer specific approval processes (PPAP, ISIR, etc)
Manages in implementing QS, TS and IATF in the facility
Manages the reading and interpretation of customer part and component drawings including GD&T, customer quality standards, and/or requirements
Lead manufacturing facility in 8D Problem solving activities, in conjunction with collaborating with customer
Demonstrate ability to initiate and accomplish assigned tasks in a manufacturing environment where priorities may change
Responsible for performing sub supplier audits as needed
Manages a team of quality techs to ensure process and quality standards are met
Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
Requirements:
Required Qualifications
Bachelor's degree in Engineering or equivalent in experience
3 -5 year of quality engineering experience
Working knowledge of MS Windows/Office
Excellent communication skills (verbal and written), organized and time management skills
Ability to prioritize work load
Establish and reach work goals in accordance to the direction established by customer and manufacturing
Ability to travel nationally and internationally (25%)
Physical Demands
Required to stand for long periods of time and move about the facility
Occasional lifting of items not to exceed 50 lbs
Required to use safety glasses while performing specific tasks or while in specific areas of the plant
Work Environment
Works primarily in a plant environment
Exposed to any number of elements.
Other
Perform other duties as assigned.
Process Owner
Process owners should ensure should ensure their processes:
Describe its links and interactions with other processes
Identify its documentation and training requirements
Issue and maintain any procedures and instructions
Implement processes consistent with the quality policy
Make available necessary resources and information
Operate and control an effective and efficient process
Resolve any problems and prevent their recurrence
Communicate process changes to the process users
Define and manage interfaces with other processes
Communicate input requirements to internal suppliers
Meet the output requirements of internal customers
Analyze performance data and set quality objectives
Track progress against process performance targets
Communicate with process users to identify issues
Identify risks and opportunities with current process
Investigate and propose process improvements
Ensure all corrective action that are assigned to their process are completed in a timely manner
$72k-114k yearly est. 25d ago
Supplier Quality Manager
Stellantis
Quality assurance manager job in Dundee, MI
The Supplier Quality Manager will report to the Quality Center Manager and will manage the Supplier Quality team on product quality related issues. The SQA Manger will respond to supplier manufacturing quality issues and manage the system that tracks non-conformance problems. Candidate must build effective relationships with plant staff and shop floor production personnel to lead incoming quality and improve outgoing quality. Develop inspection standards and best methods for performing inspection and plan, prioritize, set goals, and manage multiple projects in a technical and business environment. This role will lead and support all quality and continuous improvement initiatives through the Kaizen methodology by working collaboratively within cross-functional manufacturing teams and facilitating consensus from the main stakeholders.
Specific Roles & Responsibilities:
General
The SQA Manager is the liaison between Corporate Supplier Quality and plant quality teams to ensure adherence to supplier part print specifications with an overall objective to protect the customer and the plant.
Ensure Quality Systems are followed according to Corporate Standards
Support plant Cost Deployment (CD) initiatives
SQ Manager Aspect
Primary contact for supplier quality issues for the plant
Manage NCT process for suppliers
Manage and track all supplier GIMs to closure (within 90 days)
Ensure team follows WCM Supplier Quality Process (8 Stages, S&P Matrix Development, QC 7 Steps of problem solving, Tie all losses to CD)
Develop Strategic Business plan for plant supply base
Ensure urgent response to address any reactive Supplier Quality Issues
Coordinate with MLM to address any part supply issues
Attack all supplier quality field issues
Manage Supplier Visits for key components
Provide supplier sort data for daily plant hot sheet reporting
$91k-132k yearly est. 1d ago
Supplier Quality Manager
FCA Us LLC 4.2
Quality assurance manager job in Dundee, MI
The Supplier Quality Manager will report to the Quality Center Manager and will manage the Supplier Quality team on product quality related issues. The SQA Manger will respond to supplier manufacturing quality issues and manage the system that tracks non-conformance problems. Candidate must build effective relationships with plant staff and shop floor production personnel to lead incoming quality and improve outgoing quality. Develop inspection standards and best methods for performing inspection and plan, prioritize, set goals, and manage multiple projects in a technical and business environment. This role will lead and support all quality and continuous improvement initiatives through the Kaizen methodology by working collaboratively within cross-functional manufacturing teams and facilitating consensus from the main stakeholders.
Specific Roles & Responsibilities:
General
The SQA Manager is the liaison between Corporate Supplier Quality and plant quality teams to ensure adherence to supplier part print specifications with an overall objective to protect the customer and the plant.
Ensure Quality Systems are followed according to Corporate Standards
Support plant Cost Deployment (CD) initiatives
SQ Manager Aspect
Primary contact for supplier quality issues for the plant
Manage NCT process for suppliers
Manage and track all supplier GIMs to closure (within 90 days)
Ensure team follows WCM Supplier Quality Process (8 Stages, S&P Matrix Development, QC 7 Steps of problem solving, Tie all losses to CD)
Develop Strategic Business plan for plant supply base
Ensure urgent response to address any reactive Supplier Quality Issues
Coordinate with MLM to address any part supply issues
Attack all supplier quality field issues
Manage Supplier Visits for key components
Provide supplier sort data for daily plant hot sheet reporting
$103k-128k yearly est. 1d ago
Manual QA
Jobsbridge
Quality assurance manager job in Lansing, MI
Dear Associate,
open. Please respond if interested.
Manual QA
Lansing, MI
12+ Months Contract
Within the Quality Assurance function, the Quality Analyst
will help in implementation/enhancement of manual and regression test plans.
This role is responsible for the creation, execution, and maintenance of
test scripts (using HP tools set) to ensure quality standards are achieved.
This position also works in collaboration with Story team/technical testers
to understand how changes in the software product affects maintenance of
test scripts. This role helps product implementation team in meeting the
quality objectives and making continuous improvements to maximize testing
coverage and reduce testing cycle time.
Experience:
* Proven experience in documenting various test cases using tools
like HP Quality Center, Atlassian
* Proven experience in manual testing for web applications (frontend
and backend), Web services, various other GUI applications (Mainframe, Java,
etc..) and middleware's
* Proven experience in design, development and maintenance of any
smoke, functional, and regression test suits to ensure application code is
functioning as designed.
* Experience in Agile development methodologies preferable
* Experience in P&C insurance domain , Guidewire product suite will
be a plus
* Excellent interpersonal and team skills
Best Regards,
Mike Curtis
Additional Information
Multiple Openings
$40k-80k yearly est. 60d+ ago
Manager, Global Product Quality - Controlled Substances
Otsuka America Pharmaceutical Inc. 4.9
Quality assurance manager job in Lansing, MI
The Manager, Global Product Quality - Controlled Substances is responsible for ensuring that all activities related to controlled substances across the product lifecycle meet Good Manufacturing Practices (GMP) and comply with global regulatory requirements, including DEA regulations. This role partners closely with R&D, Supply Chain, Product Development, and Warehousing & Distribution teams to ensure robust quality oversight and regulatory compliance in the handling, storage, manufacturing, and distribution of controlled substances.
The role may also support day to day quality oversight of clinical and commercial products to ensure they are manufactured, tested, packaged, stored and distributed in compliance with Current Good Manufacturing Practices (CGMP) regulations, Otsuka Quality Standards and US/global (if applicable) regulatory requirements.
**Key Responsibilities**
+ Product Oversight: Provide GMP oversight and guidance during the drug development process including review and approval of documentation and collaboration and oversight of suppliers/contract manufacturers.Act as a liaison with regulatory agencies and internal compliance teams regarding controlled substance matters.
+ Quality & Compliance:Serve as the quality and compliance lead for controlled substances, ensuring adherence to DEA regulations and other global controlled substance requirements (e.g., Health Canada, EMA, ANVISA). Develop, implement, and maintain global SOPs and standards for the compliant handling, storage, transportation, and distribution of controlled substances. Ensure warehousing and distribution operations meet all applicable regulatory and internal quality requirements, including security, inventory reconciliation, and chain-of-custody controls.
+ Audit & Inspection Readiness: Support DEA inspections, audits, and regulatory submissions, ensuring readiness and robust documentation. Participates in regulatory inspections and audits as required.
+ Process Optimization: Oversee and enhance quality systems related to product quality complaints, CAPA, deviations, and change control for controlled substances.
+ Data Analysis & Reporting: Monitor and analyze compliance metrics and trends to identify risks and drive continuous improvement initiatives.
+ Cross-functional Collaboration: Collaborate with R&D, Supply Chain, Product Development, and Manufacturing to ensure quality and compliance are integrated throughout the lifecycle of controlled substance products.
+ Training & Documentation: Provide training and guidance to global teams on controlled substance regulations, GMP expectations, and best practices. Authors and maintains SOPs, Work practices and Job Aids, related to assigned quality activities.
**Qualifications**
Required
+ Bachelor's degree in Chemistry, Engineering, Life Sciences, or a related field.
+ Minimum 5 - 7 years of experience in a regulated industry (pharmaceutical or medical device), with 3-5 years in pharmaceutical quality, with specific experience in controlled substances and commercial quality operations.
+ Demonstrated expertise in DEA regulations and compliance, including registration, quota management, recordkeeping, and reporting.
+ Working knowledge and understanding of FDA/ICH/USP requirements, including FDA 21 CFR Parts 210, 211, and Part 11 (and Part 820, if applicable), ICH Q7
+ Strong understanding of GMP requirements and global regulatory expectations for controlled substances.
+ Experience managing quality systems (e.g., deviations, CAPA, change control, complaints) in a regulated environment.
+ Proven experience in warehousing and distribution controls, including security, inventory management, and transportation compliance for controlled substances.
+ Excellent communication, collaboration, and project management skills.
+ Must be detail oriented and able to write and/or review Technical Documents
+ Ability to work effectively in a global, cross-functional, and matrixed environment
Preferred Experience
+ Experience with electronic Quality Management Systems (eQMS) such as Veeva, TrackWise, or similar.
+ Certification in DEA compliance, Quality Assurance, or Regulatory Affairs.
**Disclaimer**
This is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$104.6k yearly 29d ago
Supplier Quality Manager
Stellantis Nv
Quality assurance manager job in Dundee, MI
The Supplier Quality Manager will report to the Quality Center Manager and will manage the Supplier Quality team on product quality related issues. The SQA Manger will respond to supplier manufacturing quality issues and manage the system that tracks non-conformance problems. Candidate must build effective relationships with plant staff and shop floor production personnel to lead incoming quality and improve outgoing quality. Develop inspection standards and best methods for performing inspection and plan, prioritize, set goals, and manage multiple projects in a technical and business environment. This role will lead and support all quality and continuous improvement initiatives through the Kaizen methodology by working collaboratively within cross-functional manufacturing teams and facilitating consensus from the main stakeholders.
Specific Roles & Responsibilities:
* General
* The SQA Manager is the liaison between Corporate Supplier Quality and plant quality teams to ensure adherence to supplier part print specifications with an overall objective to protect the customer and the plant.
* Ensure Quality Systems are followed according to Corporate Standards
* Support plant Cost Deployment (CD) initiatives
* SQ Manager Aspect
* Primary contact for supplier quality issues for the plant
* Manage NCT process for suppliers
* Manage and track all supplier GIMs to closure (within 90 days)
* Ensure team follows WCM Supplier Quality Process (8 Stages, S&P Matrix Development, QC 7 Steps of problem solving, Tie all losses to CD)
* Develop Strategic Business plan for plant supply base
* Ensure urgent response to address any reactive Supplier Quality Issues
* Coordinate with MLM to address any part supply issues
* Attack all supplier quality field issues
* Manage Supplier Visits for key components
* Provide supplier sort data for daily plant hot sheet reporting
Basic Qualifications:
* Bachelor's degree or higher from an accredited university in Mechanical Engineering, Electrical Engineering; Other four-year engineering or technology degrees in combination with relevant experience will be considered
* 8 years of quality, manufacturing, or design/release related experience
* 3 years leading people / teams
* Verbal and written capability must be high for English language
* Ability to lead an Engineering team to deliver product changes and launches on time
* Demonstrated ability to coach and teach others
* Experience with Root Cause Analysis (RCA) and corrective actions
* Ability to communicate details from executive level to plant staff level
* Ability to work off shift hours as necessary
* Self-motivated and directed
* Ability to thrive in a high stress environment and take on many tasks at once
Preferred Qualifications:
* Master's degree of higher in Science or Business
* Knowledge of World Class Manufacturing (WCM)
* Experience in the design, testing, manufacture or assembly of powertrains and its related components
* Process Sign-Off
* Dimensional Layout / GD&T
* Experience supervising hourly team members in a UAW environment
* Greenbelt / Blackbelt certification
* Language: Bilingual Verbal and written capability for English and Spanish
$91k-132k yearly est. 24d ago
Senior Quality Assurance Specialist
Niowave 3.5
Quality assurance manager job in Lansing, MI
Summary/Objective
The Senior Quality Assurance Specialist is responsible for the effective, efficient, compliant and proactive management of new product launches and sustaining existing products. Senior level roles are considered subject matter experts and have the additional responsibility to coach and mentor additional team members in enhancing their technical knowledge and application of skill. Senior level positions also have the expectation of developing and enhancing their own coaching, mentoring, and soft (human) skills to fulfill their roles.
Essential Functions
Uses quality tools to track and trend products and processes to internal and external metrics, regulatory standards and implement improvements.
Performs quality reviews and internal audits; evaluates data and writes reports to validate or indicate deviations from existing standards.
Lead and/or support Internal and External Audits.
Support training management for quality and operations personnel.
Acts as a customer liaison and processes customer quality complaints.
Lead and manage quality involvement for the development of new products or sustaining products via validation methodologies such as TMV, equipment, process and product.
Support DMF submissions and IND submissions with the regulatory bodies and customers as needed.
Assist the development of essential QS deliverables including, but not limited to complaint analysis, risk analysis, failure mode and effects analysis, nonconformances, CAPA, Complaints and process/equipment/software verification/validation.
Lead or guide team on NCMR, Complaints and CAPA.
Work with production to document current process parameters and develop written instructions to eliminate unnecessary process variations and improve productivity.
Participates in pre- and post-production reviews and approvals providing quality and regulatory support.
Works with cross-functional teams to solve production and quality problems.
Lead quality and compliance by complying with all Quality Systems documentation requirements and establishing/supporting plan(s) to meet/exceed Niowave goals for Quality that support Safety, Compliance, Six Sigma Quality, On-Time Delivery (OTD) and financial objectives.
Lead and develop team members to develop our best team. Ensure the growth of our positive business culture through behaviors that align with our values and leadership competencies.
Competencies
Analytical and problem-solving skills; excellent interpersonal, written, and oral communication skills; Organizational and project management skills for self and teams.
Models the Niowave Values of Teamwork, Courage, Integrity, and Upright Zeal.
Understands how to integrate into a new team/organization - appreciates the history of current state, know how and when to make suggestions, as well as using just the right pace to reach the improved future state.
Understands their own communication and learning styles, can assess others' styles, and is able to find the right path to connect the two.
Knowledge of 21 CFR Part 211/212 and ICH Q7-Q12 is preferred
Ability to apply logic and reasoning to solve complex problems, including identifying strengths/weaknesses, locating alternative solutions and conclusions, and approaches to problems; and making high-quality, timely decisions.
Knowledge of quality management methods, tools, and techniques used to create and support an environment that meets the needs of the organization. Utilizes process flowcharting, Pareto analysis, correlation and regression analysis, significance tests, design of experiments, statistical process control, test method validation, and trend analysis techniques.
Knowledge of pharmaceutical quality requirements for launching and sustaining new products, such as Lifecycle Management, Quality by Design or Technology Transfer.
Knowledge and understanding of federal, state and local laws and regulations affecting manufacturing practices and activities.
Experience with and working knowledge of cGMP and GLP quality systems.
Knowledge of procedures and tools for scheduling and controlling production runs and assuring quality deliverables E.g., MRP, ERP systems.
Required Education and Experience
Bachelor's degree in Sciences or Engineering
5+ years of relevant quality system experience in pharmaceuticals.
Preferred Education and Experience
Masters degree in Sciences or Engineering
Quality or Regulatory certifications are preferred (e.g., CQE, CQA, CQM, RAC)
8+ years of relevant quality system experience in pharmaceuticals.
Hands-on experience utilizing lean manufacturing principles for continuous process improvements (Six Sigma, Lean Manufacturing, 5S)
Experience operating in a cGMP CDMO or Finished Drug environment.
Physical Demands
The position operates in a professional office and industrial environments which includes the use of standard office equipment and/or machinery related to the production of medical isotopes.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to (20 - 50) pounds.
Position Type/Expected Hours of Work/Travel
Full-time position.
Company's standard operating hours are Monday thru Friday 6a - 6p with production related activities requiring 24/7/365 shifts. This position will have regular working hours during M - F with an expectation of adjusting to work outside of the standards operating hours as needed.
Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
How much does a quality assurance manager earn in Jackson, MI?
The average quality assurance manager in Jackson, MI earns between $60,000 and $129,000 annually. This compares to the national average quality assurance manager range of $70,000 to $140,000.
Average quality assurance manager salary in Jackson, MI