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Become A Quality Assurance Manager

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Working As A Quality Assurance Manager

  • Evaluating Information to Determine Compliance with Standards
  • Making Decisions and Solving Problems
  • Interacting With Computers
  • Monitor Processes, Materials, or Surroundings
  • Getting Information
  • Deal with People

  • Make Decisions

  • Repetitive

  • Stressful

  • $90,000

    Average Salary

What Does A Quality Assurance Manager Do

Industrial production managers oversee the daily operations of manufacturing and related plants. They coordinate, plan, and direct the activities used to create a wide range of goods, such as cars, computer equipment, or paper products.

Duties

Industrial production managers typically do the following:

  • Decide how best to use a plant’s workers and equipment to meet production goals
  • Ensure that production stays on schedule and within budget
  • Hire, train, and evaluate workers
  • Analyze production data
  • Write production reports
  • Monitor a plant’s workers to ensure they meet performance and safety requirements
  • Streamline the production process
  • Determine whether new machines are needed or whether overtime work is necessary
  • Fix any production problems

Industrial production managers, also called plant managers, may oversee an entire manufacturing plant or a specific area of production.

Industrial production managers are responsible for carrying out quality control programs to make sure the finished product meets a specific level of quality. Often called quality control systems managers, these managers use programs to help identify defects in products, identify the cause of the defect, and solve the problem creating it. For example, a manager may determine that a defect is being caused by parts from an outside supplier. The manager can then work with the supplier to improve the quality of the parts.

Industrial production managers work closely with managers from other departments as well. For example, the procurement (buying) department orders the supplies that the production department uses. A breakdown in communication between these two departments can cause production slowdowns. Industrial production managers also communicate with other managers and departments, such as sales, warehousing, and research and design.

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How To Become A Quality Assurance Manager

Industrial production managers typically need a bachelor’s degree and several years of related work experience.

Education

Employers prefer managers have at least a bachelor’s degree. While the degree may be in any field, many industrial production managers have a bachelor’s degree in business administration or industrial engineering. Sometimes, production workers with many years of experience take management classes and become a production manager. At large plants, where managers have more oversight responsibilities, employers may look for managers who have a Master's of Business Administration (MBA) or a graduate degree in industrial management.

Work Experience in a Related Occupation

Many industrial production managers begin as production workers and move up through the ranks. They usually advance to a first-line supervisory position before eventually being selected for management. Most earn a college degree in business management or take company-sponsored classes to increase their chances of a promotion.

Production managers who join a firm immediately after graduating from college sometimes work as first-line supervisors before beginning their jobs as production managers.

Some managers begin working at a company directly after college or graduate school. They may spend their first few months in training programs, becoming familiar with the production process, company policies, and safety regulations. In large companies, many also spend short periods of time working in other departments, such as purchasing or accounting, to learn more about the company.

Important Qualities

Interpersonal skills. Industrial production managers must have excellent communication skills so they can work with managers from other departments, as well as with the company’s senior-level management.

Leadership skills. To keep the production process running smoothly, industrial production managers must motivate and direct the employees they manage.

Problem-solving skills. Production managers must be able to identify problems immediately and solve them. For example, if a product has a defect, the manager determines whether it is a onetime problem or the result of the production process.

Time-management skills. To meet production deadlines, managers must carefully manage their employees’ time as well as their own.

Licenses, Certifications, and Registrations

While not required, industrial production managers can earn certifications that show a higher level of competency in quality or management systems. The Association for Operations Management offers a Certified in Production and Inventory Management (CPIM) credential. The American Society for Quality offers credentials in quality control. Both certifications require specific amounts of work experience before applying for the credential, so they are generally not earned before entering the occupation.

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Do you work as a Quality Assurance Manager?

Quality Assurance Manager Jobs

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Average Length of Employment
Quality Manager 4.0 years
Quality Supervisor 3.7 years
Quality Lead 3.1 years
Top Employers Before
Manager 4.2%
Consultant 3.3%
Top Employers After
Consultant 5.1%
Manager 4.5%

Do you work as a Quality Assurance Manager?

Quality Assurance Manager Demographics

Gender

Male

65.3%

Female

32.9%

Unknown

1.9%
Ethnicity

White

59.8%

Hispanic or Latino

15.2%

Black or African American

10.8%

Asian

9.8%

Unknown

4.4%
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Languages Spoken

Spanish

50.1%

French

9.2%

Japanese

4.8%

Portuguese

4.2%

German

4.2%

Chinese

4.1%

Russian

3.2%

Mandarin

3.0%

Carrier

3.0%

Italian

2.7%

Arabic

2.0%

Hindi

1.8%

Cantonese

1.2%

Polish

1.2%

Tagalog

1.1%

Korean

0.9%

Turkish

0.9%

Hebrew

0.9%

Ukrainian

0.8%

Dakota

0.8%
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Quality Assurance Manager Education

Schools

University of Phoenix

26.7%

Purdue University

5.7%

Northeastern University

5.2%

Community College of the Air Force

5.1%

Villanova University

4.9%

Pennsylvania State University

4.7%

Michigan State University

4.6%

George Washington University

3.9%

Texas A&M University

3.8%

Arizona State University

3.4%

Strayer University

3.3%

Auburn University

3.3%

Rochester Institute of Technology

3.3%

Ohio State University

3.3%

University of Florida

3.2%

San Jose State University

3.2%

Temple University

3.2%

Webster University

3.1%

Iowa State University

3.0%

Ashford University

3.0%
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Majors

Business

33.2%

Computer Science

7.3%

Management

6.6%

Biology

5.5%

Electrical Engineering

5.2%

Chemistry

4.8%

Mechanical Engineering

4.0%

Project Management

3.4%

Computer Information Systems

3.2%

Psychology

2.7%

Nursing

2.7%

Industrial Technology

2.6%

Finance

2.6%

Accounting

2.5%

Food Science

2.5%

Education

2.5%

Engineering

2.4%

Industrial Engineering

2.1%

Environmental Control Technologies/Technicians

2.1%

Communication

2.0%
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Degrees

Bachelors

42.0%

Masters

24.0%

Other

19.2%

Associate

7.5%

Certificate

4.0%

Doctorate

1.9%

Diploma

1.1%

License

0.3%
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Real Quality Assurance Manager Salaries

Job Title Company Location Start Date Salary
Quality Assurance Manager Accellion, Inc. Palo Alto, CA May 25, 2016 $214,000
Quality Assurance Manager Ibase of Fairfield County, LLC Fairfield, CT Mar 25, 2016 $190,133
Quality Assurance Manager Pediatrix Medical Services, Inc. Odessa, TX Sep 08, 2015 $190,000
Global Quality Assurance Test Manager Alpha Consulting Corporation Plainsboro, NJ Jan 10, 2016 $187,830
Manager, QA 2 EBAY Inc. San Jose, CA Mar 30, 2015 $180,000
Manager, QA 2 EBAY Inc. San Jose, CA Sep 11, 2016 $176,949
Manager, Quality Assurance Lendingclub Corporation San Francisco, CA May 25, 2016 $173,056
Manager, QA EBAY Inc. San Jose, CA Nov 14, 2016 $171,000
QA Manager-Component Teams Fitbit, Inc. San Francisco, CA May 04, 2016 $170,000
QA Manager Expicient Inc. Andover, MA Feb 19, 2016 $169,832
Manager, QA 2 EBAY Inc. San Jose, CA Jan 08, 2016 $164,382 -
$180,000
Site Qa/Qc Manager Modec International, Inc. Houston, TX Sep 10, 2015 $160,085 -
$193,787
Quality Assurance Manager Ooyala Inc. Santa Clara, CA Nov 30, 2015 $160,000
Quality Assurance Manager Live Nation Worldwide, Inc. Los Angeles, CA Apr 14, 2016 $114,837
Quality Assurance Manager-Global Support Frank's International, LLC Lafayette, LA Apr 27, 2015 $114,816 -
$130,000
Quality Assurance Manager Land O'Lakes, Inc. Hicksville, NY Jan 11, 2015 $114,789
Manager Quality Assurance Sapient Corporation New York, NY Oct 13, 2015 $114,408
Manager, Quality Assurance Capital One Services II LLC McLean, VA Sep 07, 2015 $114,400 -
$148,500
Quality Assurance Manager Enroute Computer Inc. Egg Harbor, NJ Nov 22, 2016 $114,192
Quality Assurance Manager The Weather Channel, LLC Atlanta, GA Jan 09, 2015 $114,000 -
$154,000
Manager, Quality Assurance Capital One Services, LLC Plano, TX Dec 17, 2015 $114,000 -
$158,200
Quality Assurance Manager Aeroxchange Ltd. Irving, TX Mar 25, 2016 $94,966
Quality Assurance Manager IBM India Private Limited Stamford, CT Sep 02, 2016 $94,819
QA Project Manager IBM India Private Limited Albany, NY Oct 31, 2016 $94,692
Quality Assurance Manager Fremont Beef Company Fremont, NE Jul 12, 2015 $94,661
QA Manager Globallogic, Inc. San Jose, CA Aug 27, 2015 $94,598 -
$124,598
Qa/Ra Manager Hill-Rom Manufacturing, Inc. Batesville, IN Apr 17, 2016 $93,695
Quality Assurance Manager Delstar Technologies, Inc. Austin, TX Jun 08, 2015 $93,642 -
$95,000

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Top Skills for A Quality Assurance Manager

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  1. Product Quality
  2. Compliance
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Introduced automated testing into the Continuous Integration environment increasing product quality and the efficiency of the Software Development Process.
  • Coordinate activities for New Hired process, Operators certifications, curriculum development and administration of the Compliance Wire electronic training system.
  • Approved master production records, specifications, procedures, instrument/equipment qualifications, test methods, method validations, and stability protocols.
  • Created Functional and Performance Test Plans; defined Configuration Management procedures.
  • Supervised and guided quality managers and departments to establish quality standards as per industry and market requirement.

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Top Quality Assurance Manager Employers

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