How to hire a Quality Assurance Manager

How to hire a quality assurance manager, step by step

Here's a step-by-step quality assurance manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a quality assurance manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new quality assurance manager
• Step 8: Go through the hiring process checklist

What does a Quality Assurance Manager do?

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1. Identify your hiring needs

   Before you post your quality assurance manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a quality assurance manager for hire on a part-time basis or as a contractor.

   Determine Employee vs Contractor Status

   Is the person you're thinking of hiring a US citizen or green card holder?

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   A quality assurance manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, quality assurance managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of quality assurance managers.

   Type Of Quality Assurance Manager	Description	Hourly Rate
   Quality Assurance Manager	Industrial production managers oversee the daily operations of manufacturing and related plants. They coordinate, plan, and direct the activities used to create a wide range of goods, such as cars, computer equipment, or paper products.	$33-67
   Director Of Quality	In the manufacturing industry, a director of quality is primarily in charge of spearheading and overseeing the daily operations in a quality assurance department. They work to ensure that products adhere to the company's quality standards and industry regulations by conducting research and assessments, developing quality test systems, and reviewing reports... Show More	$47-87
   Lead Quality Control	Lead quality control agents are manufacturing professionals who are responsible for supervising and coordinating the activities of workers to meet the required quality standards of finished products. These professionals are required to review the calibration of manufacturing equipment to ensure they perform correctly and on time... Show More	$31-52

   Show more

2. Create an ideal candidate profile

   Common Skills:

   • Continuous Improvement
   • Product Quality
   • Corrective Action
   • Food Safety
   • ISO
   • Quality Standards
   • FDA
   • GMP
   • Customer Service
   • Project Management
   • Quality Issues
   • Quality Management System
   • Process Improvement
   • CAPA

   Check All Skills

   Responsibilities:

   • Manage issues and risks (project and cross tower), via SharePoint.
   • Manage two development teams writing test code for Java security features and all mobile 3D graphics.
   • Lead cross functional teams to solve complex production problems and identify long term solutions using lean sigma tools.
   • Manage teams of permanent and contract technicians and serve as the subject matter expert (SME) on calibration activities.
   • Manage and maintain facility lighting, cosmetics, plumbing, electrical, recycling, trash, fire safety and HVAC.
   • Lead test planning and defect mitigation process for back office functionality using JIRA and HPQC as issue tracking and testing tools.

   More Quality Assurance Manager duties

3. Make a budget

   Including a salary range in your quality assurance manager job description is one of the best ways to attract top talent. A quality assurance manager can vary based on:

   • Location. For example, quality assurance managers' average salary in wyoming is 53% less than in california.
   • Seniority. Entry-level quality assurance managers 50% less than senior-level quality assurance managers.
   • Certifications. A quality assurance manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a quality assurance manager's salary.

   Average quality assurance manager salary

   $99,894yearly

   $48.03 hourly rate

   ---

   Entry-level quality assurance manager salary

   $70,000 yearly salary

   Updated June 19, 2025

   Average quality assurance manager salary by state

   Rank	State	Avg. Salary	Hourly Rate
   1	California	$136,654	$66
   2	Washington	$108,187	$52
   3	Connecticut	$106,858	$51
   4	Nevada	$105,954	$51
   5	Massachusetts	$101,234	$49
   6	New York	$99,087	$48
   7	New Jersey	$98,840	$48
   8	District of Columbia	$97,096	$47
   9	Virginia	$96,828	$47
   10	Pennsylvania	$95,904	$46
   11	Arizona	$95,608	$46
   12	North Carolina	$95,409	$46
   13	Vermont	$92,924	$45
   14	Maryland	$92,812	$45
   15	Ohio	$91,927	$44
   16	Texas	$89,707	$43
   17	Indiana	$89,354	$43
   18	Georgia	$88,901	$43
   19	Illinois	$88,750	$43
   20	Minnesota	$86,874	$42

   Average quality assurance manager salary by company

   Company

   Rank	Company	Average Salary	Hourly Rate	Job Openings
   1	Meta	$189,687	$91.20	109
   2	Aspiration	$180,259	$86.66
   3	Lyft	$175,611	$84.43
   4	Google	$174,680	$83.98	11
   5	Netflix	$169,227	$81.36
   6	Roku	$167,196	$80.38
   7	PayPal	$165,665	$79.65
   8	The Walt Disney Company	$165,628	$79.63	11
   9	eBay	$163,275	$78.50
   10	Discovery	$162,188	$77.97
   11	Apple	$160,421	$77.13	87
   12	Levi Strauss & Co.	$160,289	$77.06
   13	ICE Mortgage Technology	$158,707	$76.30
   14	NVIDIA	$156,077	$75.04	5
   15	Andela	$152,692	$73.41
   16	Evernote	$151,960	$73.06
   17	ViacomCBS	$150,801	$72.50
   18	Square	$150,761	$72.48
   19	Corcept Therapeutics	$150,315	$72.27	8
   20	VMware	$149,963	$72.10

4. Writing a Quality Assurance Manager Job Description

   A good quality assurance manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a quality assurance manager job description:

   Quality Assurance Manager job description example

   Direction and oversight to Quality Assurance activities and resources aligned with Clinical Pharmacology Services, including support to Clinical Research Units (CRUs) globally and associated functional services (e.g. Biometrics/Data Management, Project Management)
   
   Fulfils the role of RCQA Site Lead at a specific Phase I unit. Responsible and accountable for executing the local team's duties; leading all external inspection activities at that location; and participating as a member of the local CRU management team.
   
   In addition to RCQA site leadership, the individual will be responsible for a specific area of global CPS RCQA activity (External inspection management; Quality Issue Management and Data insights; Audit programs; Training).In this capacity they will define global practices, oversee consistent execution, and liaise with their counterpart RCQA CPS Site Leads to deliver a coordinated global approach.
   
   Leads compliance activities and ensures consistent Quality Assurance operating practices across the global CPS business.
   
   Locally accountable for development and execution of the local CPS Master Audit Plan, delivery of audits, reporting of results/outcomes, ensuring adequacy of corrective and preventive actions (CAPA) to address issues, trending of audit findings and continual quality improvement for CPS
   
   Negotiate with functional and operational internal stakeholders to improve quality and increase efficiencies within audits, inspections and operations
   
   Ensure assignment of appropriately trained resources, in order to make sure that tasks are completed according to procedural requirements
   Ensure consistent functional implementation, use and review of SOPs Publish executive summaries of functional metrics/dashboards including risk mitigation, when needed Communicate escalation issues to management in a timely manner implementing appropriate solutions, including preventative actions and providing regular updates Ensure appropriate data analysis is performed in order to provide direction or lead functional process improvement initiatives to drive efficiencies and effectiveness of Regulatory Compliance & Quality Assurance (RC&QA) processes Interpret applicable quality regulations/standards and ensure appropriate policies and procedures are revised/created Lead and effectively manage constructive crucial interactions with clients or regulatory agencies Recruit, train, coach and develop leaders based on their development or business needs Mentor RC&QA resources, to drive a quality culture Complete thorough, timely and well documented performance evaluations providing objective feedback to the individual Ensure Regulatory Compliance and Quality Assurance (RC&QA) management responsibilities, as indicated in applicable controlled documents, are followed Manage the functional budget for the location(s) of responsibility Represent Covance during external meetings/conferences/seminars as an industry SME Perform other duties, as assigned by management
   Qualifications:
   
   Minimum Required:
   10 years in regulatory environment (experience in GXP roles) Experience & regulatory expertise of industry quality systems/standards Ability to interpret applicable regulations/standards Ability to analyse and interpret data in order to lead process improvement initiatives Ability to communicate and negotiate with internal stakeholders effectively Ability to effectively lead teams through the management of people leaders at multiple sites or geographic locations Ability to supervise resources in multiple sites or geographic locations
   III.Education/Qualifications/Certifications and Licenses
   
   Recommended:
   A minimum of a Bachelor's Degree in Life Sciences preferred (or equivalent Life Science experience) Experience may be substituted for education.
   Labcorp is proud to be an Equal Opportunity Employer:
   
   As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.
   
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5. Post your job

   To find the right quality assurance manager for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with quality assurance managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit quality assurance managers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your quality assurance manager job on Zippia to find and recruit quality assurance manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting quality assurance managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new quality assurance manager

   Once you've selected the best quality assurance manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new quality assurance manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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