Quality Assurance Manager remote jobs - 549 jobs

A leading tech firm in New York is seeking a QA Lead to establish and own the QA function for an AI-driven product. This role involves designing QA processes and collaborating closely with engineering teams. Ideal candidates will have strong experience in QA methodologies and enjoy a fully remote work environment. The position offers highly competitive USD pay, autonomy in work, and the opportunity to collaborate with top American companies on impactful projects. #J-18808-Ljbffr

A leading life sciences consultancy is seeking a Senior Quality Consultant to deliver quality and compliance-related services. The ideal candidate should have a B.S. in life sciences, 15 years of experience in quality assurance, and be bilingual in Spanish and English. Responsibilities include conducting gap assessments, evaluating inspection readiness programs, and participating in complex investigations. This position allows for remote work and is integral to ensuring the compliance of pharmaceutical products. Apply today for this exciting opportunity in Miami, FL. #J-18808-Ljbffr

A global medical device company is seeking a Senior Quality Systems Engineer for a remote position. The role involves leading the enhancement of Quality Management System documents, driving best practices, and ensuring regulatory compliance. Candidates should have at least 5 years of experience in Quality Assurance with a strong understanding of medical device regulations. Comprehensive benefits package including health insurance and a registered pension plan is offered. #J-18808-Ljbffr

Why E2 Optics? 🔌Join E2 Optics as an Western US Regional Quality Manager!🔌 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures. Promotes company Core Values to foster and safeguard family-centric culture. In cooperation with the Director of Quality, develops and manages corporate quality initiatives to build a world class program for US operations with the exception of one specific Strategic Account. Works with personnel in all areas and at all levels to achieve consistent Quality management practices throughout the US. Provides support to regional field leadership helping them build and maintain awareness of developing Quality Management solutions and adopt best practices. Maintains Quality Management programs for incorporation into the operational policies of the organization to provide regional construction operations leadership and consistency. Determines corrective or preventative measures where indicated and verifies measures have been implemented. Communicates the expectations, goals, standards, and metrics used to measure progress. Attends and supports required Quality Management meetings will all levels of both internal and external parties. Develops, follows-up and verifies completion of action items based off KPI's. Maintains Quality Management leadership and awareness skills among site Quality Managers to support compliance with internal and external requirements. Manages Quality training needs in accordance with both E2 Optics and customer guidelines. Provides technical and regulatory compliance expertise and support throughout the US operations under this description. Leads the investigation of quality challenges at region sites and cooperates in the preparation of material and evidence for organization use in lessons learned communications. Reviews, compiles and submits Quality Management reports required by strategic account operation under this description. Develop and execute the company-wide strategy for Quality Assurance (QA), Quality Control (QC), and Technical Training across all operations. Lead cross-functional quality programs to ensure consistent standards and continuous improvement across field operations. Define, standardize, and continuously improve QA/QC procedures specific to structured cabling, OSP, AV, DAS, and data center systems. Oversee jobsite inspections, audits, and closeout documentation to ensure work meets NEC, BICSI, TIA, and customer-specific standards. Oversee inspections, audits, and compliance efforts to meet internal standards and industry regulations. Collaborate with project, field, and engineering teams to identify quality gaps and implement corrective actions. Support ongoing workforce development, leadership training, and career pathing for technical roles. Support onboarding and certification programs for new hires, including BICSI and client-specific requirements. Support a technical training organization that equips employees with knowledge, certifications, and hands-on skills to perform at the highest level Establish and monitor KPIs and metrics for quality performance and training effectiveness. Champion a culture of accountability, safety, and continuous learning across the organization. Lead, mentor and support QA/QC and technical training teams across multiple locations. Travel: The individual in this role should be able and willing to travel as required by E2 Optics. What We Are Looking For Bachelor's Degree preferred in Engineering, Construction Management, Business, or related field. 5 + years Quality Management experience in progressively responsible leadership roles will be considered in lieu of a bachelor's degree. BICSI RCDD, PMP, or equivalent certifications preferred. Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation, standard modeling (SOP), leadership technique, production methods, and coordination of people and resources. Law and Government: knowledge of laws, legal codes, government regulations, and requirements. Building and Construction: knowledge of materials, methods, and the tools involved in the construction or repair of buildings, or other structures within Regional Datacenters. Proficient in using a computer and MS Office (Outlook, Word, Excel, Visio, etc.) and MS Project. 5+ years progressively responsible leadership roles with quality management experience in the low voltage, structured cabling, or data center construction industries. Experience understanding of BICSI standards, ANSI/TIA codes, and electrical/communications best practices. Extensive knowledge of QA/QC frameworks, regulatory standards, and technical best practices. Proven ability to build and scale quality programs in high-growth and field-based environments. What We Offer Competitive pay Opportunities for professional development and career growth BICSI training facilities A supportive and inclusive work environment Health, dental, and vision insurance Paid time off and holidays Work Environment and Physical Demands The standard work environment for this position includes both indoor business office settings and construction environments. The noise level is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must also regularly carry and climb ladders up to 20 feet. The employee must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies), if required. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Disclaimer The above job definition information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Vertex Innovations is seeking an experienced Data Center QA/QC Manager to support ground-up, mission-critical data center projects from break ground through final turnover. This role ensures construction quality, system compliance, and readiness for commissioning across civil, structural, and MEP scopes. Location: Initial Site Location: Dallas, TX (local candidates only - must be within daily commuting distance. Required to be on-site.) This position is considered remote work. While the initial site location is specified above, we are seeking candidates who are willing and able to travel 100% to various client project sites each week as assigned. Key Responsibilities: Lead QA/QC efforts for ground-up data center construction projects. Develop and manage project-specific QA/QC plans. Perform routine inspections across civil, structural, and MEP scopes. Identify deficiencies, issue punch lists, and track corrective actions. Verify compliance with IFC drawings, specifications, and approved submittals. Coordinate with GCs, subcontractors, vendors, and commissioning teams. Review PFCs, FPTs, startup documentation, and inspection reports. Support L1L5 commissioning, IST, load bank testing, and system energization. Review megger testing, IR scans, pressure testing, and cable certification. Oversee O&M manuals, as-builts, warranties, and turnover documentation. Participate in AHJ inspections and owner walkthroughs. Ensure compliance with OSHA and site safety requirements. Qualifications: Education: Bachelors degree in Engineering, Construction Management, or related field (or equivalent experience). Relevant certifications, such as Project Management Professional (PMP), Certified Commissioning Professional (CCP), ASHRAE Commissioning Process Management Professional (CPMP), or LEED Accredited Professional, are a plus. OSHA 30 Construction certification Experience & Skills: 7+ years of QA/QC experience on mission-critical or data center projects. Strong knowledge of ground-up construction sequencing and site development. Deep understanding of electrical, mechanical, BMS, Fire Life Safety, Access Control, and critical systems. Experience with UPS, generators, switchgear, PDUs, CRAH/CRAC units, and cooling systems. Ability to interpret construction drawings, specifications, and test reports. Experience supporting commissioning and integrated systems testing. Proficiency with Procore, Bluebeam, Smartsheet, and QA/QC tracking tools. Strong communication, documentation, and organizational skills. Ability to travel as required. Preferred Qualifications Hyperscale or colocation data center experience. Familiarity with ASHRAE, NFPA, IEEE, and Uptime Institute standards. Commissioning or QA/QC certifications. Experience with Cx Alloy and Primavera P6. Working Conditions: Initially must be within daily commuting distance to Dallas, TX site location Willing and able to do weekly travel to various data center project sites, as assigned Ability to work in construction and industrial environments, including exposure to varying temperatures and noise levels. May involve extended hours during critical project phases. Compensation: $100,000 - $150,000, dependent on experience and location Health Benefits: Medical, Dental, Vision, LTD/STD, Life-AD&D Retirement: 401(k), discretionary Pension & Profit sharing, subject to Plan documents 15 days paid time off (prorated based on start date) and 8 holidays About Vertex Vertex Innovations, Inc. is a Colorado company founded in 2003 by Wayne and Erica Smith. "We could see where the future of communications was heading and wanted to take our passion and skill to build the nations telecommunications infrastructure." Since those early days, Vertex Innovations has managed the buildout of todays wireless and fiber networks connecting millions of Americans and improving their daily lives. Our mission is to use our talents, experience, knowledge, and determination to create a connected society where everyone has the opportunity to foster connections, obtain knowledge, and create an impact on society. At Vertex these Core Values created by our team are our guide in creating todays connected society. Integrity To move through the world with honesty and truth empowering our employees, clients and communities through our words and actions. Accountability To take full ownership and responsibility in our roles as we serve our company, clients and communities. Commitment To stand behind our word and our promises Respect To embrace and honor the individuals, clients, and companies in their contribution to the work that we create together through our interactions, conversations and our way of being. Performance To allow ourselves to be measured by our commitments and be accountable for every action to our employees, clients, and communities. VERTEX Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a company redefining operations through AI innovation, our ability to deliver consistently high-quality outcomes is at the core of the value we provide to our clients. We are seeking a detail-oriented and impact-driven Delivery Quality Manager to ensure that our AI training and multilingual data operations maintain the highest standards of accuracy, consistency, cultural relevance, and linguistic excellence. In this role, you will work in close collaboration with some of the most influential organizations in generative AI and LLM development. You'll act as a quality guardian across our enterprise delivery programs-ensuring that our human-in-the-loop (HITL) workflows, advanced multilingual data generation processes, and high-touch client services operate at peak precision and reliability. You'll partner with Operations Managers, project leads, and client stakeholders to define and implement robust quality assurance protocols, drive performance improvements, and cultivate a culture of continuous enhancement across delivery teams. From proactive QA audits to root-cause analyses, you'll play a mission-critical role in maintaining the trust and satisfaction of some of the world's most forward-thinking AI labs and companies. This position requires an analytical mindset, a sharp eye for detail, and a passion for operational excellence. Success in this role means not only identifying problems-but creating scalable systems and frameworks to prevent them. You'll be on the front lines of building the standards that shape how human-generated data trains and improves the AI models of tomorrow. What You'll Do Cross-Functional Collaboration: Work closely with Delivery, Product, Engineering, and Customer Success teams to address quality concerns and build preventive measures. Process Optimization: Identify process inefficiencies or gaps in both AI data and multilingual pipelines, and work with relevant teams to streamline operations and improve delivery accuracy and speed. Reporting & Insights: Generate regular reports and insights on delivery performance trends, multilingual QA activities, and recommendations to leadership. Quality Assurance Strategy: Develop and implement comprehensive QA frameworks for large-scale AI data and multilingual delivery workflows, aligned with industry best practices and internal standards. Tooling & Automation: Evaluate and implement QA tools and automation frameworks to streamline quality checks and reduce manual errors across delivery pipelines. What We Need Bachelor's degree in Operations Management, Engineering, Computer Science, Linguistics, or related field. Proven expertise in language QA concepts and workflows, including linguistic quality assessment, cultural adaptation, and managing multilingual projects. 5+ years of experience in quality assurance, service delivery, or operations, preferably in a tech, localization or AI-focused environment. Deep understanding of delivery and multilingual lifecycles, QA methodologies, and performance metrics. Experience working in agile environments and using project management tools Strong analytical skills with experience in data-driven decision-making. Familiarity with AI/ML concepts and workflows is a strong plus. What's In It For You Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity. For this position, the annual salary ranges by location are: Tier 1$132,000-$147,300 USDTier 2$120,000-$134,000 USDTier 3$108,000-$120,000 USD You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process What It's Like to Work at Invisible: At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We're committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email . Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.

Crinetics is a pharmaceutical company based in San Diego, California, developing much-needed therapies for people with endocrine diseases and endocrine-related tumors. We were founded by a dedicated team of scientists with the simple belief that better therapies developed from rigorous innovation can lead to better lives. Our work continues to make a real difference in the lives of patients. We have a prolific discovery engine and a robust preclinical and clinical development pipeline. We are driven by science with a patient-centric and team-oriented culture. Crinetics is known for its inclusive workplace culture. We are also a dog-friendly workplace. This is an exciting time to join Crinetics as we shape our organization into the world's premier fully-integrated endocrine company from discovery to patients. Join our team as we transform the lives of others. POSITION SUMMARY: The Director, Quality Assurance (GCP) oversees the development, implementation, maintenance, and performance of GCP Quality Assurance systems both within company and external vendors. The Director will execute and/or ensure proper oversight of the GCP QA audit program management, clinical operations phase 1 to phase 4 study team support, regulatory inspections, and GCP QA infrastructure development. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: These may include but are not limited to: General Provide GCP quality assurance strategy and oversight of QA GCP operations Ensures that clinical trials and research activities adhere to regulatory requirements, industry standards, and internal policies Develop and implement risk management strategies to identify, assess, and mitigate risks Drive effective initiatives that foster a culture of quality and continuous improvement Successfully collaborate on multiple projects with cross-functional stakeholders Lead investigations of significant complexity Prepare and present to executive management Manage, lead, and mentor quality assurance team members; lead cross-functional teams on compliance projects Audit Management Develop a plan with CROs for clinical sites' audit execution Manage clinical site, TMF, and GCP and GLP vendor audit activities Generate and/or review and approve overall GCP QA audit plans and schedules Generate and/or review and approve audit trend reports Execute the GCP QA audit program to ensure that processes and systems are adequate for communicating, addressing, and preventing identified GCP compliance issues and trends Study Team Support & Issue Escalation Management Represent QA at program-wide (e.g., study team or governance) meetings and provide GCP guidance and feedback Serve as point of escalation for GCP compliance issues identified by clinical study teams or QA leads, and responsible for informing the head of QA and Management, as required Manage quality events, CAPAs, and deviations Collaborate with cross-functional teams (Clinical Operations, Clinical Research, Regulatory, etc.) to embed quality by design in clinical programs. Provide guidance and support to Trial Master File activities Quality Systems / Inspections / Infrastructure Ensure adequate systems and controls are in place for GCP compliance Identify and address quality systems gaps, including internal processes and personnel GCP training Execute the review of GCP SOP tracking and status reports to ensure timely review and development of SOPs Author, review, or revise SOPs related to clinical and non-clinical studies Develop and provide GCP training Support regulatory inspection activities and GCP inspection readiness activities Prepare internal team, clinical sites, and vendors for inspection readiness Thoroughly review clinical study documents Perform breach assessments Oversee quality vendor management and governance for GCP and GLP vendors Review Quality Agreements to ensure clear delineation of responsibilities and compliance expectations between the sponsor and the vendor Contribute and present GCP quality events and metrics at the Quality Management Review meeting Support other Quality Assurance and Quality Systems activities Other duties as assigned. Education and Experience Required: Minimum Bachelor's degree in a science discipline and at least 12 years' experience in a QA function within the pharmaceutical/biotech industry (an equivalent combination of experience and education may be considered) Minimum of 8 years of working in a GCP QA function Previous experience leading inspection readiness and audits Thorough understanding of FDA, EU and local regulations, as well as understanding of ICH guidelines Hands-on experience in developing and implementing GCP procedures Strong working knowledge of GCP and GLP regulations Proven ability to cultivate and develop relationships with cross functional teams and vendors Demonstrated leadership ability to identify, manage and develop QA teams Must be able to make critical and strategic decisions based on risk-assessments Capable of managing multiple projects simultaneously Excellent communication and listening skills Preferred: Auditing certification is a plus Physical Demands and Work Environment: Physical Activities: On a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 25 lbs. may be required. The noise level in the work environment is typically low to moderate. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities. Laboratory Activities (if applicable): Biology and chemical laboratory environment experience needed. Environmental health and safety requirements also apply. Travel: You may be required to travel for up to 10% of your time. The Anticipated Base Salary Range: $176,000 - $220,000 In addition to your base pay, our total rewards program consists of a discretionary annual target bonus, stock options, ESPP, and 401k match. We also provide top-notch health insurance plans for employees (and their families) to include medical, dental, vision and basic life insurance, 20 days of PTO, 10 paid holidays, and a winter company shutdown. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience and education. Crinetics Pharmaceuticals is a multi-state employer, and this salary range may not reflect positions that work in other states. Your recruiter can share more about the specific salary range during the hiring process. Equal Opportunity Employer: Crinetics is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion or similar philosophical beliefs, disability, marital and civil union status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws. Vaccination requirement: Following extensive monitoring, research, consideration of business implications, and advice from internal and external experts, Crinetics requires that all employees and contractors be fully vaccinated and have received the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation. Salary Range The salary range for this position is: $180,000 - $225,000. In addition to your base pay, our total rewards program consists of a discretionary annual target bonus, stock options, ESPP, and 401k match. We also provide top-notch health insurance plans for employees (and their families) to include medical, dental, vision and basic life insurance, 20 days of PTO, 10 paid holidays, and a winter company shutdown.

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion. The Company At Headlands Research, we are building a best-in-class site network to improve the delivery of clinical trial options in the communities we serve. We're an exceptional family of next-generation clinical trial sites, integrating cutting edge technology and high-quality support services, and significantly expanding outreach and participation with a focus on participant diversity. Founded in 2018, our company is in high growth mode; we operate 21 clinical trial sites in the US and Canada and have rapid expansion plans. The Role The Director of Quality is tasked with ensuring that Headlands delivers consistent, high-quality data to our pharma partners as well as ensuring patient safety during the trial process. This individual will oversee quality and training functions for the organization including, but not limited to, the development and maintenance of quality assurance and training programs and policies, oversight of inspections and audits, quality diligence for acquired sites, and management of SOP's and quality documents to ensure GCP and all regulatory guidelines are adhered to. In addition to strategic oversight, the Director will also serve as the Quality Leader for a group of sites. This includes hands-on support in quality reviews, audit/inspection preparation, and CAPA resolution, ensuring that sites are inspection-ready and quality standards are consistently met. Direct Reports- 3-4 This individual should bring a strong background in the clinical trial industry with specific experience supporting and leading multi-site or large research organization quality development programs. Candidates should appreciate the atmosphere of a growing company and the need to impact process development while supporting sites. Success in this position requires agility, collaboration and exceptional critical thinking and problem-solving abilities. Duties Oversee and direct the Quality Department, ensuring its alignment with the broader business strategy and adherence to industry standards, while establishing clear goals and promoting a culture of quality, compliance, and ongoing improvement. Communicate, train, and author (when applicable) Standard Operating Procedures (SOPs) including periodic review/revisions of procedures and policies to ensure compliance with regulations and guidelines in both the US and Canada. Develop and maintain key performance indicators (KPIs) to evaluate the effectiveness of quality assurance activities and initiatives. Conduct and/or oversee annual and monthly quality reviews. Support the corporate development team through quality review of potential acquisition candidates. Developing and monitoring employee training as applicable to quality, including GCP, IATA, PHI, KnowB4, etc. Develop, implement, and maintain an internal review monitoring system and schedule. Report out on quality trends and metrics to aide in effective process improvement and risk management. Works with Regional Director of Operations, Quality Managers and Site Directors to ensure quality incidents are investigated, root cause analysis is performed, and a CAPA has been implemented and monitored for effectiveness. Partners with regional leaders and site teams to identify potential changes and opportunities for process improvement. Provide guidance, support, training and interpretation of regulations, guidelines, and policies Supports coordination of sponsor audits, regulatory inspections, and mock audits. Oversee documentation, reporting and closure of significant compliance and/or site review findings. Acts as backup Quality Manager for all sites within the network. Serve as the Quality Leader for assigned sites, providing direct hands-on support with quality reviews, audits/inspections, and CAPA resolution to reinforce site-level compliance and readiness. Facilitates New Hire Orientation and on boarding in collaboration with HR for clinical operations to specific functions related to quality. Develops and implements a mentorship program for new site employees to foster quality across the enterprise. Facilitates CTMS training in collaboration with ESource team. Requirements: Education - bachelors-degree in business or a health-related field required; master's degree preferred 5 years' + experience in clinical trials industry (sponsor or site) with experience in managing quality 3+ years' experience leading a team Experience with Quality oversight in Canada preferred but not required Prior experience authoring site SOP's preferred but not required Fundamental knowledge of US regulatory standards and guidelines for the conduct of clinical trials (ICH GCP, FDA; EMA; ANZ regulations) Ability to work in a remote setting with travel required sometimes with short notice Demonstrates strong analytical and proactive problem-solving skills Strong written and verbal communication skills Exceptional organizational skills, ability to multi-task and be detail oriented Experience developing and implementing training materials Accomplishes work in accordance with scheduled objectives and effectively meets deadlines Ability to maintain high degree of professionalism and integrity

Leadgenius is a leader in SaaS for Enterprise Sales and Marketing teams. We have a full service WebApp, Chrome plugin and data service that delivers high quality sales and marketing intelligence to some of the world's largest Sales and Marketing teams. Leadgenius is headquartered in San Francisco but is international and has embraced a 100% remote work culture. With more than 100 employees our team proudly serves some of the world's largest companies. We are looking for someone with a background in UI & UX design who can help lead our team through the next phase of product growth. What you will do as a QA Manager: Manage a team of Quality Assurance Engineers specializing in the functional and manual testing across internal and external products Implementation of QA policies and processes Engage in release planning and grooming; while allocating and prioritizing QA resources Partner with managers across Engineering, Product and QA on the timely delivery and testing of quality functionality to customers Define quality metrics to measure and communicate success Grow and lead team members in terms of mentoring, training and objective setting Guide performance management, career progression and personal development Drive the recruiting and on-boarding of new team members Instill a sense of customer advocacy in testing functionality across the team What you bring: 3+ years in managing functional teams, preferably in quality and testing methodologies Possess functional knowledge in enterprise applications Experience in delivering applications within a continuous deployment model Ability to lead a team efficiently in working to tight timeframes, across multiple projects Desire to advance and influence quality improvements in supporting a positive customer experience Shown success in building cross-discipline and cross-team collaborations Experience in leading and organizing testing of data quality applications

9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at **************************** Application password: Niner This position is contingent upon contract award. Professional Level Engineer 3 Responsibilities Develop and execute a Quality Assurance (QA) Plan and provide updates as necessary throughout the task order's performance in accordance with established business practices. Validate and ensure the integrity of data through its journey from the source systems to the Data Warehouse repository and any resulting product made available to any user. Perform defect tracking and reporting, quality control and quality analysis and provide documentation to support the verification section of the QA plan to ensure the project outputs meet the defined acceptance criteria. Develop and implement a comprehensive QA strategy that aligns with company policy and project objectives. Establish and maintain IT quality standards and metrics. Oversee the development and execution of test plans and scripts for software validation. Manage both manual and automated testing processes. Continuously evaluate and improve QA processes and methodologies. Hire, train, and evaluate QA team members. Provide leadership and guidance to ensure team cohesion and professional growth. Collaborate with IT project managers, developers, and business stakeholders to ensure quality objectives are met. Communicate QA progress, risks, and results to senior management. Identify potential quality risks in software releases and create risk mitigation strategies. Lead the investigation and resolution of quality issues. Maintain comprehensive documentation of QA processes and test outcomes. Generate regular reports on QA metrics and performance. Requirements Bachelor's Degree in technical discipline; Associates Degree and 4 years of experience; 8 years of experience in lieu of degree to meet education requirement 4+ Years of experience in Quality Assurance Management Proficiency in quality management methodologies. Proficiency in quality improvement methodologies and tools (Six Sigma, Lean) Excellent leadership and interpersonal skills, with the ability to motivate and manage diverse teams. Strong problem-solving abilities and a proactive approach to issue resolution. Effective communication skills, both written and verbal, for conveying complex technical concepts to non-technical stakeholders. Detail-oriented mindset with a focus on delivering high-quality results. Must be authorized to work in the U.S. Must be able to obtain and maintain the required security clearance. Salary Range$98,153-$160,000 USD 9th Way Insignia's range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Clearance/Background Investigation Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Benefits Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, 401(k), Basic Life A&D, STD, LTD, PTO, Telehealth, paid holidays, FSA, HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance. Legal We're an equal employment opportunity employer that empowers our people to fearlessly drive change - no matter their race, color, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, age, marital status, sexual orientation, gender identity, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, or local law.

Job Title: QA Automation Manager Employment Type: Full-time, Exempt Reports to: Sr. Director - QA Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Job Summary: As a QA Automation Manager at Impiricus, you will ensure the delivery of high-quality, secure, and reliable software products across all teams and platforms. You will lead and develop a team of QA engineers, guiding both manual and automated testing efforts to validate features, maintain stability, and support compliance with industry standards. In collaboration with product managers, developers, data teams, and executive leadership, you will drive quality strategy, standardize QA practices, and proactively identify opportunities for improvement within our Agile environment. Your leadership will strengthen our testing lifecycle, elevate automation maturity, and promote a culture where every employee advocates for quality-directly contributing to innovation and exceptional user experiences across Impiricus products. Duties / Responsibilities: Testing and Team Management Lead, mentor, and develop a team of QA Engineers across manual and automation specialties. Define responsibilities, review work quality, and provide coaching and performance feedback. Review detailed test plans, test cases, and test scripts to ensure thorough coverage of requirements. Manage team capacity, workload distribution, and deliverables Identify, log, and track defects through resolution, collaborating with developers to address issues promptly. Process Ownership and Improvement Establish, document, and maintain QA standards, guidelines, and best practices. Drive proactive Quality Advocacy across all teams. Oversee test planning, execution, and coverage for new features and releases. Ensure consistency in test case structure, documentation, and readiness. Automation Leadership Lead expansion of automation frameworks and practices for all platforms. Identify automation candidates and prioritize automation backlog. Provide regular updates to stakeholders on automation progress and results. Experience: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). 5+ years of experience in software QA, preferably in the health tech industry. 2+ years of experience leading a team of QA engineers. Strong understanding of Agile methodologies and CI/CD pipelines. Experience with manual and automated test planning, development, and execution. Proficiency in scripting languages such as Python, JavaScript, or similar. Familiarity with API testing tools and frameworks. Knowledge of healthcare regulations (HIPAA, FDA, GDPR). (Preferred) SQL skills for database validation and troubleshooting. Proven ability to work in a fast-paced, dynamic environment with minimal supervision. The base salary range for this role is $130,000 - $140,000. Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth. Benefits: Impiricus focuses on taking care of our teammates' professional and personal growth and well-being. Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy - recharge your batteries your way Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We'll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!) Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO As a Quality Assurance Manager at Thyme Care, you will lead and develop a team of Quality Assurance Coordinators, Associates, and Senior Associates while owning the execution and evolution of our Quality Assurance program for the Care Team. You sit within the QTE organization and report to the Director of QTE, playing a critical role in ensuring high-quality, consistent, and scalable Care Team interactions with our members. You will balance people leadership, operational excellence, and hands-on quality work. In this role, you partner closely with Care Delivery Leadership, Care Team Leads, and cross-functional stakeholders to drive continuous improvement across both human-led and AI-enabled QA processes. On an ongoing basis, you will: Manage and support the Quality Assurance team, including performance management, coaching, and professional development Ensure Quality Assurance new hires are trained effectively and set up for long-term success Own monthly QA operations, including workload planning, QA completion tracking, calibration scheduling, and facilitation Partner closely with Care Delivery Leadership and Care Team Leads to identify quality gaps and opportunities to improve Care Team interactions with members Contribute directly to QA reviews by evaluating Care Team interactions and auditing QA team reviews to ensure calibration and consistency Own the implementation, ongoing management, and optimization of an AI-based Quality Assurance tool that supports and enhances the QA program Translate Care Team workflows and quality expectations into effective AI-driven evaluation criteria Ensure AI-generated insights are aligned with operational workflows, quality standards, and performance goals Continuously identify opportunities to improve the effectiveness, consistency, and scalability of the QA program through process improvement, calibration, and automation WHAT YOU'VE DONE 4+ years of experience leading or managing a Quality Assurance team, ideally within a customer-facing service, call center, or healthcare environment Worked in a Quality Assurance role with responsibility for evaluating customer or member interactions Supported or owned QA process improvement initiatives, including standardization and operational optimization Partnered cross-functionally with operational leaders to drive quality improvements Worked in or closely alongside a call center or frontline operations environment, with a strong understanding of agent workflows and quality challenges Implemented, owned, or optimized QA tools or technology platforms (AI-based or otherwise) Nice to have: Experience implementing AI-driven or automated QA solutions Experience working in a fast-growing, startup, or scaling organization Healthcare or health tech experience WHAT LEADS TO SUCCESS Act with our members in mind. You are deeply motivated by delivering high-quality member experiences and ensure quality standards reflect member needs. Move with purpose. You are action-oriented, able to prioritize effectively, and comfortable driving work forward in dynamic environments. Comfortable with ambiguity. You thrive in fast-paced, evolving organizations where processes, tools, and priorities continue to mature. Expertise in Quality Assurance. You bring strong QA judgment, operational rigor, and an understanding of both human and technology-enabled quality evaluation. Player/coach mindset. You are an experienced people leader who can develop a team while remaining hands-on and close to the work. Strong communicator. You demonstrate objectivity, empathy, patience, and diplomacy when working with QA team members and Care Team partners. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose-or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role, if filled within New York City, is $105,000 - $120,000. The salary range could be lower or higher than this if the role is hired in another location or at another level. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud , and always confirm that communications are coming from an official Thyme Care email.

You will be the Program Quality Engineering Associate Manager for the Missiles and Fire Control Santa Barbara Focalplane team. Our team is responsible for delivering mission‑critical systems with uncompromising quality. What You Will Be Doing As the Program Quality Engineering Associate Manager you will be responsible for optimizing and growing the quality team structure, providing strategic quality leadership, and ensuring successful development, production, and sustainment of the Mission Systems program portfolio. Your responsibilities will include, but are not limited to: * Liaise between programs, manufacturing sites across LM, and the supply base. * Ensure compliance with customer requirements across the portfolio. * Optimize program quality execution while driving out risks. * Establish key performance metrics and conduct data analysis to identify improvement opportunities. * Mentor and develop talent to strengthen the organization. Why Join Us We are seeking a collaborative, results‑driven leader who thrives in a fast‑paced environment and is passionate about shaping high‑impact quality strategies. This role offers direct influence over Mission Systems programs, broad cross‑functional partnerships, and the chance to build a world‑class quality organization. We are committed to supporting your work‑life balance and overall well‑being, offering flexible scheduling options. Learn more about Lockheed Martin's comprehensive benefits package here. Further Information About This Opportunity This position is located in Goleta, CA. Discover more about Lockheed Martin Missiles and Fire Control. MUST BE A U.S. CITIZEN - This position is located at a facility that requires special access. The selected candidate must be able to obtain a secret clearance. Basic Qualifications: * STEM degree at the Bachelor level or above OR equivalent experience/combined education * Quality, Manufacturing, Development, or Process Engineering experience * Previous Program or Product Quality Experience * Experience either directly or indirectly leading people * Project Management Skills * Ability to travel * Ability to obtain a DoD Secret Security Clearance (This requires US Citizenship) Desired Skills: * STEM degree at Bachelors level or higher preferred * Demonstrated ability to develop compelling strategies that drive business results * Excellent verbal and written communication * Project Management, Leadership, and Delegation Abilities * Advanced AS9100, AS9102 and TS 16949 interpretation and application experience * Experience leading Bid, Proposal and Estimating efforts and the development of Quality Assurance Basis of Estimates (BOE) * Risk Identification and Mitigation * Formal Causal Analysis Experience * Lean / Six Sigma or ASQ Certification in Quality Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $104,500 - $184,115. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $120,100 - $208,150. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: MISSILES AND FIRE CONTROL Relocation Available: Possible Career Area: QA/Test and Inspection Type: Full-Time Shift: First

Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke - the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association's Innovators' Network and CVS Health Point Solutions Management platform. Visit ****************** for more information. About the Role: As Manager, Quality and Manufacturing, you will own both quality engineering and manufacturing engineering functions for our hardware products. You will ensure production readiness, product quality, process capability, and smooth issue resolution from prototype through mass production. Reporting into our Senior Director, Product and Manufacturing Operations, you will collaborate closely with suppliers, engineering, program management, and operations teams. You will create the structure, tools, and processes that enable consistent, high-quality manufacturing outcomes. Responsibilities Validate manufacturing readiness for NPI builds, including tools, fixtures, process flow, and documentation Partner with engineering teams on DFM and DFA reviews, qualification testing, and readiness milestones Create and maintain quality control plans across IQC, IPQC, and OQC processes Define and implement manufacturing process controls, test requirements, and build validation plan Lead structured root cause analysis using 8D, 5 Why, and Fishbone methodologies Drive corrective and preventive actions and verify long-term effectiveness Conduct line audits, capability studies (Cp and Cpk), and SPC monitoring to assess process health Monitor yields, reduce defects, and drive continuous improvement across production lines Assess supplier capability and lead onsite production reviews and factory evaluations Define incoming inspection criteria, sampling plans, and supplier quality alignment Maintain detailed build documentation, quality dashboards, and audit reports Qualifications 7+ years of experience in quality engineering, manufacturing engineering, or a related hardware-focused discipline Hands-on experience with production lines, fixtures, test equipment, and hardware manufacturing processes Strong understanding of quality systems including ISO 9001, ISO 13485, PFMEA, SPC, and Six Sigma Proven experience leading root cause analysis and driving corrective actions Experience working with contract manufacturers and suppliers, preferably in Asia Strong analytical skills with the ability to interpret yield trends, SPC data, capability studies, and defect data Excellent communication skills with the ability to present findings and recommendations Experience supporting NPI builds and high-volume product ramp is preferred Familiarity with reliability testing and environmental qualification is preferred Knowledge of hardware system integration spanning mechanical and electrical components is preferred Experience with DOE, process optimization, or Lean Manufacturing is preferred Mandarin language proficiency is a plus The US base salary range for this full-time position is $140,000.00 to $160,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

About the role: We're looking for an experienced Sales Quality Program Manager to join our pioneering Sales Quality Programs team. The Sales Quality Program Manager will partner with leadership and cross-functional stakeholders to uplevel and drive even stronger outcomes for our customers. You will support teams in all segments, implementing data monitoring systems, assessing compliance, and using business intelligence to drive improvements on both sides of the customer experience. The ideal candidate has experience in a customer-facing role, expertise in quality assurance operations for technical and non-technical customer teams, and can parse data to identify high-leverage opportunities. You'll join a team in building mode and help create a sustainable quality function and culture. This role reports to the Sr. Manager of GTM Quality Programs and is part of the Revenue Operations department. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Utilize best practices and tools from across the industry to ensure the highest standards of service are being delivered in all prospect and customer interactions Monitor interactions across various lines of business to assess quality of engagement and process compliance Implement mechanisms to track and ensure compliance with quality process requirements, call scoring, and calibration Drive investigative projects that identify opportunities to improve behaviors, processes, procedures, tools, training, and outcomes Collaborate across Sales and Sales Operations stakeholders to implement and ensure accountability in quality programs Leverage Large Language Models (LLMs), Excel, Google Sheets, Tableau, and similar tools to analyze data and derive actionable insights Deliver data-driven insights on the quality of sales team engagements across all segments, regions, and industries Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 4+ years of Sales, Enablement, Operations, Quality, Management Consulting, or Program Management experience, ideally in a SaaS environment or fast-paced IT consulting role Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes Ability to ramp up quickly on business priorities and derive insights from data Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles Poise under pressure when working through issues in a fast-paced environment Strong attention to detail and a knack for process improvement and documentation An ideal candidate also has: Experience working with Gong and/or Salesforce Project management or industry certifications, e.g., COPC, PMP

Job DescriptionDescription: WHO WE ARE: At Corporate Tax Incentives (CTI), we specialize in helping our clients take full advantage of tax credits and incentives which provide direct financial savings, so their businesses can thrive. Since 2001 we've earned a reputation as the top provider in maximizing tax incentives and credits, as well as providing unsurpassed customer service to our clients. As a Director of Audit and Quality Assurance at CTI, you will join a team that leverages the Company's proprietary tax software to provide an accurate and efficient tax study with superior quality which maximizes business boosting benefits. Our roster of clients includes companies of all industries and sizes such as engineering, manufacturing, software, architecture, restaurants, wineries, and breweries. Working with us means you are joining a culture of continuous communication, inclusion, and feedback from all levels of the organization. WE TAKE CARE OF OUR PEOPLE: Competitive compensation and benefit packages including medical, dental, vision, life insurance, short term disability, identity protection and 401(k) retirement plan. 4 weeks paid vacation. 8 paid holidays and week between 12/25-1/1 off with pay. 12 weeks paid maternity and disability leave / 2 weeks paid paternity leave. Position can be fully remote based on location OR hybrid if located by our Folsom, CA office. Our supportive team will work with you to develop and support your career goals. Be part of a knowledgeable, growing, high-achieving and fun team. CTI is an Equal Opportunity Employer and believes diversity and inclusion among our teammates is above all the right thing to do and critical to our success. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment decisions will be based on merit, competence, performance, and business needs. Requirements: WHAT YOU WILL DO The Director of Audit and Quality Assurance is responsible for defending IRS audits and reviewing complex tax incentive studies to ensure accurate calculations and compliance with all applicable tax laws and regulations. They will understand, interpret, and apply the IRS code, regulations, case law, and relevant legislation and assist with complex legal research and defending clients against IRS audits. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Review complex tax credit studies and ensure compliance with legal requirements. Examine contracts and other business records to confirm adherence to tax regulations. Compile legal research and compose written materials and opinions relating to various issues in tax law. Prepare responses to client audits during the examination/appeals process. Track, prepare, and submit federal, state, and local required information to comply with client audit requirements and ensure that all filings are accurate and timely. Assist with the development of technical resources to support the organization's tax compliance efforts. Coordinate and collaborate with other departments to research, develop, and implement quality assurance processes and best practices for new state and federal tax programs. Provide strategic leadership on applicable tax accounting methods, including oversight of method changes, compliance, and planning initiatives aligned with evolving tax regulations. Lead the preparation, review, and defense of IRS Form 3115 (Application for Change in Accounting Method), ensuring accuracy, timeliness, and alignment with business objectives. Direct the evaluation and implementation of depreciation and fixed asset accounting methods, including MACRS, ADS, and bonus depreciation strategies. Oversee tax planning and compliance related to Energy Incentives such as Section 179D (Energy Efficient Commercial Buildings Deduction), coordinating with engineering studies and executing applicable method changes. Guide the application of Section 174 (Research and Experimental Expenditures) capitalization and amortization requirements and applicable method changes under current tax law. Monitor legislative and regulatory developments and proactively advise executive leadership on potential impacts and strategic responses. Additional duties and responsibilities as assigned, including heightened working hours during regular tax seasons. WHAT YOU WILL NEED: Ability to work both independently and collaboratively within a team. Proven ability to thrive in a fast-paced environment, working effectively with minimal supervision, whether onsite, in a hybrid setting or fully remote. Excellent written and verbal communication skills. Highly organized and detail oriented with the ability to prioritize, plan, and organize activities. Proficient in Microsoft Outlook, Word, Excel, and PowerPoint. Ability to provide excellent customer service, including patience, a friendly attitude, empathy towards internal/external stakeholders, and with the appropriate sense of urgency. Strong problem solving and troubleshooting skills. Strong analytical skills and reasoning abilities. Flexible and adaptable, willing to evolve and meet changing organizational needs. Capable of handling sensitive data with confidentiality and discretion. Ability to recognize when an incident needs to be escalated. This role has access to sensitive information and is expected to adhere to all CTI, ISO 27001 and SOC2 policies. A willingness to learn and adapt to CTI's study process, quality control requirements, and management expectations. EDUCATION AND EXPERIENCE: Bachelor's degree in Accounting, Business, Finance, or Economics preferred, but not required. CPA or JD required, LLM preferred but not required. Minimum 8 years of relevant tax experience. Minimum 5 years of experience in a senior leadership role managing a team. We want individuals who are looking for their next career, not just a paycheck. If our opportunity sounds exciting, please apply through our careers page!

Mark Thomas is seeking qualified candidates for an exciting new career opportunity for an experienced professional engineer with a quality management background! The Quality Program Manager is responsible for developing, implementing, and supervising comprehensive quality control (QC) and quality assurance (QA) programs for civil engineering projects. This role ensures that all activities and processes meet established standards, regulatory requirements, and client expectations. This position designs and implements training activities and is responsible for creating a culture of quality within project delivery at Mark Thomas. Mark Thomas is a great place to grow your career - join us! RESPONSIBILITIES Provides leadership, support, and guidance for project specific quality management activities. Maintains company QC Manuals; communicates updates as appropriate. Leads the development of quality control plans, training programs, and documentation processes. Provides guidance and support to project managers and engineers on quality-related matters, including quality planning, assurance, and control; assesses and incorporates lessons learned from clients and project feedback. Conducts audits, plan inspections, and project reviews to identify persisting trends and to resolve quality issues. Designs, implements, and monitors QA policies and procedures for civil engineering projects; monitors program effectiveness. Manages quality review and comment resolution process (schedule meetings with reviewers, negotiate mutually acceptable resolutions, escalate disputed issues, and track open comments to closure). Assists in identifying and documenting issues that may cause, or contribute to, deviations from planned/expected quality outcomes and develop corrective action plans to address issues. Manages non-conformance control; verifies that non-conformances are identified, documented, tracked, and resolved by the project manager/team in an acceptable manner. Supervises subconsultant quality activities and deliverable review; audit subconsultant quality activities as appropriate. Prepares and presents quality reports, findings, and recommendations to stakeholders. Evaluates the adequacy of quality processes and activities. Interfaces externally with clients and subconsultants on all quality-related issues. Stays current with industry trends, best practices, and technological advancements in quality management, incorporating new methodologies and tools into project delivery processes. QUALIFICATIONS Bachelor's degree in civil engineering or closely related field. Professional Engineer (PE) license required. At least 10+ years of demonstrated quality/process control experience in a civil professional services environment. Possess a strong understanding of quality management fundamentals. Strong knowledge of QA/QC processes, Caltrans and industry standards (AASHTO, ASTM, etc.) Excellent communication, documentation, and problem-solving skills. Proficiency with project management and quality management software is a plus. Ability to manage tasks independently and prioritize competing priorities. Ability to travel to regional offices as business dictates. BENEFITS AND COMPENSATION Mark Thomas offers fantastic benefits and compensation package to include: Competitive salary and incentives to include employee referral bonuses, certification and licensing incentives (PLA, PLS, PE, LSIT, EIT), and eligibility for year-end performance incentives 401k and ESOP retirement benefits to include profit sharing and a 401k match Paid time off benefits to include PTO, public holidays + additional holidays, bereavement leave, jury/civic time, licensing & certification exam time Employer-paid vision insurance, basic life insurance, short-term & long-term disability, long-term care insurance, inclusive family planning & fertility resources, Employee Assistance Program (EAP), travel insurance, and in-house wellness education & challenges Voluntary medical and dental insurance, life insurance, and pet insurance FSA programs for medical, dependent care, commuter & parking Reimbursements for certification and licensing exams and study classes and materials Tuition reimbursement, paid annual dues for industry professional/societal organizations, memberships, and events Budgeted time for training and career development Flexible schedules and hybrid and primarily remote work environments *The offered base rate of compensation (California locations only) will be based on individual education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The successful candidate selected for hire will need to submit to a background check due to client relationship responsibilities and interactions required for this position following the extension of a conditional offer. Mark Thomas is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Mark Thomas welcomes all.

WHO WE ARE: At Corporate Tax Incentives (CTI), we specialize in helping our clients take full advantage of tax credits and incentives which provide direct financial savings, so their businesses can thrive. Since 2001 we've earned a reputation as the top provider in maximizing tax incentives and credits, as well as providing unsurpassed customer service to our clients. As a Director of Audit and Quality Assurance at CTI, you will join a team that leverages the Company's proprietary tax software to provide an accurate and efficient tax study with superior quality which maximizes business boosting benefits. Our roster of clients includes companies of all industries and sizes such as engineering, manufacturing, software, architecture, restaurants, wineries, and breweries. Working with us means you are joining a culture of continuous communication, inclusion, and feedback from all levels of the organization. WE TAKE CARE OF OUR PEOPLE: Competitive compensation and benefit packages including medical, dental, vision, life insurance, short term disability, identity protection and 401(k) retirement plan. 4 weeks paid vacation. 8 paid holidays and week between 12/25-1/1 off with pay. 12 weeks paid maternity and disability leave / 2 weeks paid paternity leave. Position can be fully remote based on location OR hybrid if located by our Folsom, CA office. Our supportive team will work with you to develop and support your career goals. Be part of a knowledgeable, growing, high-achieving and fun team. CTI is an Equal Opportunity Employer and believes diversity and inclusion among our teammates is above all the right thing to do and critical to our success. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment decisions will be based on merit, competence, performance, and business needs. Requirements WHAT YOU WILL DO The Director of Audit and Quality Assurance is responsible for defending IRS audits and reviewing complex tax incentive studies to ensure accurate calculations and compliance with all applicable tax laws and regulations. They will understand, interpret, and apply the IRS code, regulations, case law, and relevant legislation and assist with complex legal research and defending clients against IRS audits. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Review complex tax credit studies and ensure compliance with legal requirements. Examine contracts and other business records to confirm adherence to tax regulations. Compile legal research and compose written materials and opinions relating to various issues in tax law. Prepare responses to client audits during the examination/appeals process. Track, prepare, and submit federal, state, and local required information to comply with client audit requirements and ensure that all filings are accurate and timely. Assist with the development of technical resources to support the organization's tax compliance efforts. Coordinate and collaborate with other departments to research, develop, and implement quality assurance processes and best practices for new state and federal tax programs. Provide strategic leadership on applicable tax accounting methods, including oversight of method changes, compliance, and planning initiatives aligned with evolving tax regulations. Lead the preparation, review, and defense of IRS Form 3115 (Application for Change in Accounting Method), ensuring accuracy, timeliness, and alignment with business objectives. Direct the evaluation and implementation of depreciation and fixed asset accounting methods, including MACRS, ADS, and bonus depreciation strategies. Oversee tax planning and compliance related to Energy Incentives such as Section 179D (Energy Efficient Commercial Buildings Deduction), coordinating with engineering studies and executing applicable method changes. Guide the application of Section 174 (Research and Experimental Expenditures) capitalization and amortization requirements and applicable method changes under current tax law. Monitor legislative and regulatory developments and proactively advise executive leadership on potential impacts and strategic responses. Additional duties and responsibilities as assigned, including heightened working hours during regular tax seasons. WHAT YOU WILL NEED: Ability to work both independently and collaboratively within a team. Proven ability to thrive in a fast-paced environment, working effectively with minimal supervision, whether onsite, in a hybrid setting or fully remote. Excellent written and verbal communication skills. Highly organized and detail oriented with the ability to prioritize, plan, and organize activities. Proficient in Microsoft Outlook, Word, Excel, and PowerPoint. Ability to provide excellent customer service, including patience, a friendly attitude, empathy towards internal/external stakeholders, and with the appropriate sense of urgency. Strong problem solving and troubleshooting skills. Strong analytical skills and reasoning abilities. Flexible and adaptable, willing to evolve and meet changing organizational needs. Capable of handling sensitive data with confidentiality and discretion. Ability to recognize when an incident needs to be escalated. This role has access to sensitive information and is expected to adhere to all CTI, ISO 27001 and SOC2 policies. A willingness to learn and adapt to CTI's study process, quality control requirements, and management expectations. EDUCATION AND EXPERIENCE: Bachelor's degree in Accounting, Business, Finance, or Economics preferred, but not required. CPA or JD required, LLM preferred but not required. Minimum 8 years of relevant tax experience. Minimum 5 years of experience in a senior leadership role managing a team. We want individuals who are looking for their next career, not just a paycheck. If our opportunity sounds exciting, please apply through our careers page! Salary Description $160k-$195k per year

YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA) At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we've been creating genre-defining games for millions of players around the world for more than 30 years. We're on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard "secret recipe," but the most important ingredients come from talented people who share our vision. The concept of "Blizzard polish," that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It's a responsibility shared across the company - and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us! JOB SUMMARY The Quality Manager oversees Quality Assurance (QA) operations and testing for a product, ensuring software quality and process improvement. This role involves managing the end-to-end test team, aligning with departmental and organizational strategies. The Quality Manager establishes standards for cross-functional teams, manages product test schedules and resources, and drives a strategic vision for quality assurance. Responsibilities include addressing project-impacting issues, managing team members' performance for excellence, and promoting software development best practices. This role plays a crucial role in delivering epic gaming experiences for customers and key internal partners. This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The home studio for this role is Irvine, CA. WHAT YOU BRING TO THE TABLE * Manage the end-to-end management of the test team for a product or section of a product, ensuring alignment with department and organizational strategies across globally distributed teams. * Establish standards for cross-functional teams, encompassing strategy, test execution, and reporting, while ensuring the quality of all deliverables, workflows, and relationships. * Manage product test schedules, team needs, dependencies, and resources, collaborating with key quality stakeholders to incorporate advanced testing methods into the testing strategy. * Provide resources and assistance and oversee adherence to the master test plans for products. Collaborate with senior leadership on shifting work or resources to promote test quality, software development best practices, and enhanced customer experience. * Conduct regular business reviews, provide quality-related services to production leadership, and manage the master test plan for the product. * Create, monitor, and control metrics impacting product and team quality, analyzing product quality and usability, associated system limitations, and reporting on risk. * Develop training materials for the project team and lead workshops for test leadership requirements. * Lead and support projects and initiatives with regional teams, cross-functional partners, and QA teams. Ensure project tracking tools and documentation meet team standards and are up to date. * Provide leadership, support and guidance to the assigned team, ensuring their performance is managed effectively and fostering a productive, positive, collaborative work culture. * Champion efforts that build synergy, trust, collaboration, and inclusivity within the organization. Own and manage relationships with key partners, resources, colleagues, and leaders ensuring transparency around critical decisions and trade-offs. * Performs other duties as assigned. MINIMUM REQUIREMENTS Experience * Minimum 8 years of experience in Quality Assurance. * Minimum 3 years directing the work of individual contributors and multiple levels of management and teams. * Experience with game engines, content and asset editors, and shared technologies. Knowledge & Skills * High School diploma or equivalent required. Bachelor's Degree in a related field preferred. * Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments. * Be an expert in one or more software testing methodologies. * Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer. Working experience with Jira process. * Proven ability to analyze, interpret, and act on data sets and complex workflows. * Excellent written and verbal communication, planning, organization, and time management skills. Ability to tailor presented information for the appropriate audience. EXTRA POINTS * Scripting or software tool creation experience. White box testing experience. * Certifications: PMP, Scrum Master and/or Product Owner, ISTQB. * Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL. * Experience working with outsourced teams. * High level of gaming knowledge and/or skill. * Passion for Blizzard's line of products and services Your Platform Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, Blizzard Entertainment, Inc. (****************** a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry's most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty, World of Warcraft, Overwatch, Diablo, Candy Crush and Bubble Witch. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: * Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; * 401(k) with Company match, tuition reimbursement, charitable donation matching; * Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; * Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; * If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting *************************************** In the U.S., the standard base pay range for this role is $77,760.00 - $143,920.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.