Quality assurance manager jobs in Little Rock, AR

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics. As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards. This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments. **What You Will Do** + Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance. + Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring. + Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation. + Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring. + Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives. + Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners). + Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP. + Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation. + Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3). + Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations. **What You Need to Succeed** + 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations. + Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** . + Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** . + Experience managing and mentoring cross-functional teams. + Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** . + Deep understanding of **data governance, privacy, and security** best practices. + Experience interacting with external auditors, customer compliance teams, or regulatory agencies. + Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders. **What Helps You Stand Out** + Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions. + Background working in or with tokenization, health data linkage, or privacy-enhancing technologies. + Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams. + Training or certification in Six Sigma, ISO Auditing, or software validation methodologies. + Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl). + Experience contributing to industry working groups on quality, data integrity, or health data compliance. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $165,000-$230,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page. **Required Skills:** QA Engineering Lead Responsibilities: 1. Develop test strategies for business critical projects to ensure product correctness before launch. 2. Oversee a team of in-house and offshore testers to conduct black box testing, as well as spearhead initiatives that influences engineering organizations to build a quality-driven culture. 3. Partner with engineering and infrastructure teams to leverage automation for scalable solutions to prevent regressions and ensure reliability of products. 4. Identify gaps and opportunities to improve quality. 5. Define and implement QA processes to optimize and scale testing within the product. 6. Establish and drive the adoption of quality metrics that help measure test effectiveness, efficiency, and overall quality of product. 7. Assess non-functional (e.g. i18n, i10n, a11y) product quality in collaboration with other quality focused teams and provide key insights to product team. 8. Telecommute from anywhere in the U.S. permitted. **Minimum Qualifications:** Minimum Qualifications: 9. Master's degree (or foreign degree equivalent) in Computer Engineering, Software Engineering, Electrical Engineering, Business Administration, Information Technology (IT) Management or related field and two years of work experience in the job offered or related role 10. Requires two years of experience in the following: 11. 1. Experience with planning, designing, executing tests and knowledge of performance and stress testing 12. 2. Experience implementing and maintaining quality test automation for both mobile and web applications 13. 3. Experience in Python, PHP, Java, C/C++ or equivalent coding language 14. 4. Knowledge of industry standard test automation tools & automation frameworks, AND 15. 5. Understanding of the role that data and metrics play in the quality space **Public Compensation:** $181,986/year to $215,160/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Job Description PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS): The Quality Assurance Supervisor shall have a working knowledge of and be the local authority of all applicable Federal Aviation Regulations and the RSQCM. · Be thoroughly familiar with the Quality Control systems and procedures of the Repair Station /Quality Control Manual and keep assigned personnel aware of the Quality Control systems and procedures relative to their assignments. · Train, qualify and manage internal Instructors. · Implement the requirements of the Repair Station Training Program. · Monitor ongoing compliance with training requirements. · Assists with interpretation of Federal Aviation Regulations into Company Policies / Procedures. · Assists with preparation of department budget for fiscal year operations. · Manage Training Records. · Implements and maintains the Quality Audit Program. · Assists with the administration of the Test, Measurement, and Diagnostic Equipment calibration program. · Supervises the Repair Station recordkeeping requirements. · Maintains time and attendance records. · Performs traditional supervisory duties, i.e. hiring, terminating, evaluating the performance of, approving sick and vacation days for and administering disciplinary actions to subordinate employees. · Ensures that all technical data is current. · Assists with the issue of Inspectors stamps and assists with the administration of the Repair Station rosters. · Conduct training source audits and monitor performance. · Submits recommended individuals for repairman's certificates. · Perform all other duties as assigned by the Quality Assurance Manager. · Assists with the development of strategic plans for the continuous improvement of Quality MINIMUM REQUIRED QUALIFICATIONS: · High school graduate or equivalent. · Possess a Mechanics certificate with Airframe and Powerplant ratings (FAA Requirement). · Minimum of ten (10) years of aircraft experience. · Minimum of five (5) years of experience in quality assurance or quality control. · Minimum of two (2) years leadership experience. · Be knowledgeable and experienced with Federal Airworthiness Regulations (FAR) Part 145 Repair Station, FAR Part 135, FAR Part 91, FAR Part 65, FAR Part 43, FAR Part 25, and FAR Part 21. · The proven ability to train and lead employees. · Must possess well-developed critical thinking, logic and analytical skills. · Must be pro-active and team orientated. · A strong working knowledge of computer applications. · Possess verbal and written communication. · Must be able to walk long distances, climb, and kneel for extended periods of time with or without reasonable accommodation. · Pass vision testing, minimum 20/20 corrected. · Must be able to lift up to 30 pound aircraft record boxes with or without reasonable accommodation. · Team player that exhibits and models Dassault Falcon Jet Corp Values & Attributes.

Job Title: Senior QA Specialist Division: L'Oreal Operations Reports To: Senior Manager - Quality Assurance Who We Are: For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L'Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain. What We Are Looking For: * Bachelor's degree in science, engineering, quality safety, or related field is required. * Minimum of 4 years' experience in quality assurance, preferably within pharmaceuticals or consumer products industry. * Strong knowledge of quality management systems, regulatory requirements (ISO 9001, ISO 22716, FDA 21 CFR 210 and 211). ISO 17025 is a plus. * Excellent analytical, problem-solving, and decision-making skills. * Effective communication skills, both written and verbal. * Detail-oriented with a strong focus on accuracy and precision. * Good computer skills with proficiency of Microsoft tools (Excel, Word, PowerPoint, etc) * SAP experience is a plus. What You Will Do: Quality Management: * Develop, implement, and maintain quality assurance processes and procedures for cosmetics manufacturing. * Conduct regular inspections and audits to ensure compliance with regulatory requirements, industry standards, and internal quality standards. * Review batch records of finished products for release to market as the responsible quality unit. Process Monitoring: * Monitor production processes to identify deviations and non-conformities, providing real-time feedback to production teams. * Collaborate with production staff to address quality-related issues promptly and effectively. * Conduct root cause analysis for quality non-conformances, implementing corrective actions to prevent recurrence. * Analyze quality data and trends, identifying areas for improvement and taking corrective/preventive actions as necessary. Regulatory Compliance: * Stay updated on relevant regulations, standards, and industry best practices related to color cosmetics manufacturing. * Ensure all products meet legal and regulatory requirements for quality. * Prepare and maintain documentation for regulatory submissions and audits. * Lead Auditor for internal and 3rd party inspections. Training Management: * Provide training and guidance to employees on quality assurance procedures, best practices, and regulatory requirements. * Collaborate with internal plant teams to ensure seamless integration of quality processes into daily production activities. * Mentor junior quality assurance staff, fostering a culture of continuous learning and improvement. Continuous Improvement: * Lead and participate in continuous improvement projects to enhance product quality, operational efficiency, and cost-effectiveness. * Monitor key performance indicators (KPIs) and implement initiatives to achieve quality. General Job Duties * Manage the onsite equipment calibration program with a 3rd party company. * Lead auditor for corporate, Internal, and 3rd party audits by providing requested documentation. Ensure CAPAs are initiated, and action plans are implemented for closure. * Lead the supplier quality program by conducting necessary virtual or onsite audits and issue final reports for corporate, implementing continuous improvement processes with them as it relates to control test certification, trending data for master plan projects, and communication of nonconformances and coordinating action plans with them. * Manage the quality revalidation process for processing and packaging equipment. * Lead trainer on QA team for quality training on GMP topics as it relates to site's SHEQ (safety, health, environment, quality) program. * Actively update documents to ensure compliance to established quality requirements. * Facilitate the training documentation for new corporate methods and procedures to ensure compliance. * This position could require up to 20% travel for supplier management or corporate trainings. What's In It for You: * Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) * Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) * Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance) * Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) * Employee Resource Groups (Think Tanks and Innovation Squads) * Access to Mental Health & Wellness Programs To learn more about L'Oréal's commitment to sustainability, please click HERE Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** The Specialty Pharmacy Off-Phone Audit Manager leads the internal audit function for CVS Specialty's off-phone and administrative operations. The manager will provide strategic leadership to a team of supervisors, and the team they support, of analysts, by setting clear expectations, fostering professional development, and ensuring accountability for performance outcomes aligned with organizational goals. This role oversees the planning, execution, and reporting of audits using Verint live monitoring and screen capture tools, ensuring compliance with regulatory standards, internal protocols, and driving continuous improvement in operational efficiency, patient safety, and service quality. It will be imperative that this leader possesses the skills to develop and implement the annual audit plan for pharmacy task functions including intake, benefits verification, order scheduling, prior authorization management, clinical reviews, as well as additional off-phone and administrative operations critical to specialty pharmacy services. This leader will ensure all pre-shipment issues are corrected to mitigate financial impact. This position requires strong leadership, analytical skills, and a deep understanding of auditing principles and pharmacy operations. This strategic role directly influences the key business decisions, drives increased productivity, and impacts the effectiveness and efficiencies within operations. **Required Qualifications** + 5+ years in internal audit, quality assurance, or pharmacy operations + 5+ years in a leadership or management role with exempt & non-exempt direct reports + Experience with Verint or similar live monitoring, screen capture audit platforms + Experience in specialty pharmacy and payer-specific workflows + Strong analytical skills with proficiency in data analysis tools and techniques + Ability to process and synthesize quantitative and qualitative data to derive actionable solutions + Data analysis skills, including the ability to wrangle and analyze large structured and unstructured datasets (Excel and more advanced analytical techniques) + Engaging and driving business owners to address and resolve project risk or issues + Power Point - Executive level presentations + Understand business process improvement, project management and quality practices + Excellent communication skills, with the ability to present data insights clearly to diverse audiences. + As a SME around business and data driven projects; share and drive the offload of knowledge with team members + Ability to be a mentor to less experienced Business Analyst and team members to drive compliance for best practices, methods, standards, and processes + Ability to prioritize and meet deadlines with tight timeframes **Preferred Qualifications** + Six Sigma Certification **Education** High School Diploma or General Equivalent Development (GED) **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $54,300.00 - $159,120.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 12/31/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Division: Critical Facilities-Data Centers Minimum Years Experience: Travel Involved: Job Type: RegularJob Classification: ExperiencedEducation:Job Family:ConstructionCompensation:Salaried Exempt * This position is for a full time traveling assignment supporting an Advanced Technology project, which includes our Data Center, Pharmaceutical, Industrial/Manufacturing, and EV/Battery/Renewables market segment groups (MSG). * Position Description: Responsible for planning, coordinating and developing the project-specific Quality Assurance/Quality Control (QA/QC) Plan that incorporates the policies and procedures necessary to deliver the project fully compliant with the contract documents. Manage, supervise, and administer the implementation of the project-specific QA/QC Plan and QA/QC staff. Reports to: Project Manager or Project Executive Essential Duties & Responsibilities*: * Manage the development and implementation of the project-specific QA/QC Plan in coordination with the project team, the owner/architect team and the contract documents. * Assure that sufficient, qualified specialized staff is assigned to provide the required knowledge and experience to execute the plan. * Maintain a collaborative working relationship with owners, architects, consultants, subcontractors and vendors to ensure that the project-specific QA/QC Plan delivers a fully compliant project. * Lead, supervise and develop all Turner QA/QC staff, including providing input on or completing performance appraisals. * Ensure strict adherence to ethics and compliance requirements at all times. * Develop a comprehensive working knowledge and understanding of the contract documents (including Turner's contract, plans, specifications and applicable codes). * Develop engineering procedures, including document control, submissions management, creation and tracking of Requests For Information (RFIs), material samples, documentation and tracking of potential cost changes, documentation and tracking of approved change orders within budgetary requirements. * Implement project-specific QA/QC Plan in coordination with the project safety plan. * Understand the project execution plan and coordinate QA/QC procedures at appropriate stages of the work, in line with the project schedule. * Continually improve strategies and tools to efficiently and effectively document, track and record compliance with the contract documents. * Execute the project-specific QA/QC Plan in a manner that engages all project staff, subcontractors, vendors and consultants. * Execute the project-specific QA/QC Plan in a manner that engage all project staff, subcontractors, vendors and consultants. * Conduct testing and inspections and arrange for third-party testing and inspections. Analyze and report the results. * Expand the development of the plan as the project progresses as appropriate to expand the project by continually improving procedures. * Direct removal and replacement of, and document all non-compliant materials and/or workmanship. Document compliance after corrective work is completed prior to starting any subsequent work. * Research and apply additional QA/QC and Lean procedures to enhance the quality of project delivery. * Oversight of project close-out and quality reports. #LI-SO2 Qualifications: Bachelor's Degree with a minimum of five years' experience or equivalent combination of education, training and/or experience and construction experience that bridges both field and engineering responsibilities. Knowledge of the construction process, means and methods, and materials, their characteristics, installation procedures and tolerances. Strong computer skills and a familiarity with Microsoft Office Suite. Knowledge of Turner's project management software and leadership skills. Very strong verbal and written communication skills are required. Proven leadership qualities and skills with the desire to teach and mentor staff. May require QA/QC certification depending on specific project. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to moving mechanical parts; high precarious places; fumes or airborne particles; outside weather conditions and risk of electrical shock. The noise in these work environments is usually moderate to very loud. * May perform other duties as assigned. Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.

**Job** **Title:** SAP Test Lead **Type:** Independent Contract - Corp to Corp/1099 **Contract Length:** 6 months - Potentially Renewable The SAP Test Lead role offers a unique opportunity to drive critical testing initiatives within SAP implementation and enhancement projects. As an independent contractor, the Test Lead will be responsible for ensuring the quality, reliability, and performance of SAP applications by defining and executing robust testing strategies. This role requires a combination of technical expertise in SAP, strong leadership capabilities, and experience in various testing methodologies and frameworks. The SAP Test Lead will collaborate with cross-functional teams, including business stakeholders, developers, and project managers, to deliver high-quality SAP solutions while mitigating risks and ensuring seamless integration with business processes. This position is well-suited for seasoned professionals who thrive in dynamic project-based environments and can deliver exceptional results with minimal supervision. **Responsibilities** **Key Responsibilities:** + Test Planning & Strategy: Define the overall test scope, objectives, and approach for project/engagement. Develop detailed test plans, schedules, and deliverables for all testing phases (e.g., SIT, UAT, performance, regression). + Environment & Data Management: Ensure the readiness of test environments and manage test data for various testing phases. + Team Leadership & Management: Lead, mentor, and motivate the testing team, assigning tasks, monitoring progress, and providing regular feedback and guidance. + Test Case Development & Execution: Oversee the design and development of comprehensive test scenarios and test cases that cover all functional and non-functional requirements. Ensure test execution follows the established plan. + Defect Management: Track, document, and manage defects using a bug tracking system. Liaise with developers and other stakeholders to ensure timely resolution and retesting of issues. + Reporting & Communication: Prepare and present regular status reports, quality metrics, and test results to project managers, senior management, and clients. Facilitate communication between testing, development, and business teams. + Risk Management: Identify potential project risks, develop mitigation strategies, and prioritize testing activities based on risk and business impact. **Qualifications** **Required Skills & Qualifications:** + **Experience** : + Experience in at least one full lifecycle SAP implementation project (e.g., S/4HANA, ECC). + Experience working in Agile, Waterfall, and hybrid methodologies. + **Technical Knowledge** : + Understanding of core SAP modules and end-to-end business processes. Understanding of SAP EAM module will be a plus. + Proficiency with test management and defect tracking tools (e.g., Microsoft Azure, JIRA, HP ALM, SAP Solution Manager). + Hands-on experience with performance testing frameworks/tools. + **Soft Skills** : + Excellent leadership, communication, and stakeholder management skills. + Strong analytical, problem-solving, and decision-making abilities. + Strong organizational and project management skills. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ _Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local l_ _aw._ **Pay Range** USD $55.00 - USD $65.00 /Hr. Submit a Referral (************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _2025-3043_ **Category** _Information Technology_ **Position Type** _Independent Contractor_ **Remote** _Yes_ **Clearance Required** _None_

#IND123 JOB ID 22862 - Quality Assurance Manager, Call Center (CCM) is onsite Pay: $80,000 yearly Type: Direct hire Schedule: Job description: Develops, implements, and continuously enhances quality monitoring programs for call center customer interactions, ensuring alignment with bank policies, compliance standards, and industry best practices. Leads, mentors, and supports a team of Risk and Quality Assurance Specialists through coaching, performance reviews, calibration sessions, and career development touchpoints. Analyzes agent performance data, call evaluations, and risk-control metrics to identify trends, skill gaps, and improvement opportunities, delivering actionable insights to call center leadership. Partners with cross-functional stakeholders to refine QA processes, tools, and technologies, and to execute strategic initiatives that elevate service quality and operational effectiveness. Conducts coaching and training for agents and leaders, provides data-driven feedback, coordinates staffing/resource planning, and ensures ongoing compliance with regulatory and internal requirements. Nice to have: Financial services sector Requirements: Bachelor's degree or equivalent experience Must have (2) years of experience with banking software Must have (2) years of recent leadership/supervisory experience Minimum of three (3) years of experience in quality assurance in a call center Must be MS Office proficient including MS Excel High school diploma or equivalent Background check required

What We Do We empower our defense and law enforcement customers to focus on their primary mission by removing friction points and setting them up for long-term success. VWI provides facilities and infrastructure management; our specific services include housing management, custodial services, facilities management, operations & maintenance, and various professional services. By providing strategic, responsive, and mission-driven solutions, we forge long-term partnerships with our customers, vendors, and team members. We invite you to join our team, providing essential services for those who serve our country. What You'll Do Manage and implement the contractor's Quality Control Plan (QCP). Ensure compliance of both contractor and subcontractor personnel with QC standards. Monitor QC activities across all work centers and provide remedial training when necessary. Maintain inspection and testing documentation and coordinate with the COR for oversight. Ensure deficiencies are identified and corrected before performance becomes unacceptable. What You'll Have At least two years of experience in QC evaluation and reporting for construction or facility management. Ability to oversee inspections, testing, and reporting of facility systems. Must be present on-site during normal duty hours or have a qualified alternate. What We Offer At VWI, our people are our greatest strength. Our respect for the skills and expertise of our employees drives every decision we make. We strive to uphold our values of respect, dignity, teamwork, and transparency in the benefits and compensation we offer to our employees. Medical, dental, and vision insurance, covered by employer-funded Health & Welfare contributions, as per SCA regulations. Paid Time Off and Vacation Days Opportunities for bonuses and compensation increase over and above guaranteed SCA wages. Opportunities for promotion to supervisor and management positions Leadership and development opportunities VWI is an Equal Opportunity Employer

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (********************************* . Job Purpose & Scope The Quality Assurance (QA) Manager is responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the highest industry standards. Leads a team of Risk and Quality Assurance Specialists whose duties include analyzing performance metrics, evaluating agent interactions, and implementing training and feedback initiatives to enhance service quality. Provides data-driven, actionable insights to both leadership and agents, aiming to boost customer satisfaction and ensure compliance with Bank policies. Essential Job Functions + Designs, implements, and refines programs to evaluate and improve the quality of customer interactions. + Partners with peers and stakeholders to continuously evaluate and improve quality assurance processes, tools, and technology - staying up to date on industry trends and identifying areas where innovation is available and necessary. + Oversees and mentors a team of Risk and Quality Assurance Specialists, fostering a culture of continuous improvement and accountability. + Evaluates agent calls, processes performance data, and Operational Risk Control Statements to identify trends, training needs, and areas for improvement, making recommendations for improvement to Customer Care leadership and working with call center managers to implement and execute. + Conducts one-on-one coaching and group training sessions to address skill gaps and reinforce best practices among agents, as needed. + Delivers detailed, data-driven feedback to agents and leaders, focusing on enhancing service quality and ensuring adherence to policies and compliance standards. + Ensures all customer interactions comply with internal policies and regulatory requirements, mitigating potential business risks. + Facilitates routine calibration meetings to align team objectives, address concerns, and share insights on call center performance and quality trends. + Leads monthly touch base meetings with specialists to discuss performance, provide feedback and observations, and explore career interests and development goals. + Provides ongoing support, coaching, and feedback to specialists to improve performance and adherence to policies and procedures through reoccurring side-by-side call evaluation. + Leads monthly touch base meetings with agents and assistant managers to discuss performance, provide feedback and observations, and explore career interests and development goals. + Organizes and plans implementation of strategic initiatives provided by senior call center management. + Conducts resource planning by monitoring KPIs, staffing levels, and coordinating staff scheduling to meet business needs. + Regularly exercises discretion and judgment in the performance of essential job functions. + Maintains good punctuality and attendance to work. + Follows Bank policy, procedures and guidelines. Knowledge, Skills & Abilities + Comprehensive knowledge of online banking software and call center policies and procedures. + Knowledge of card systems and imaging systems. + Comprehensive knowledge of quality monitoring tools, systems and technologies. + Ability to effectively communicate both verbally and in writing with cross-functional teams and senior leaders, including presenting to groups of various sizes. + Demonstrated ability to deliver clear, constructive feedback and effective coaching to support employee learning and performance. + Exceptional analytical and problem-solving skills with the ability to interpret data and make strategic recommendations. + Ability to work independently without close supervision. + Ability to manage multiple tasks with exacting deadlines in a fast-paced environment. + Ability to develop and motivate staff to achieve team goals. + Ability to develop, interpret and provide staff guidance on bank policies and procedures while maintaining strict confidentiality and bank secrecy. + Ability to work flexible hours, including evenings and weekends when needed. + Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint and Outlook. Basic Qualifications + Bachelor's degree or commensurate experience; required. + Minimum of three (3) years of work experience quality assurance within a call center environment, preferably in the banking or financial services sector, required. + Minimum of two (2) year of supervisory experience required. + Minimum of two (2) years of experience with Microsoft Word and Excel required. + Minimum of two (2) years' experience working with core banking software (e.g., Fiserv Premier) and the applicable interfaces to a core banking software platform preferred. Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. #LI-RV1 EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Description & Requirements Maximus is looking to hire a Training and QA Lead. This position is remote but will occasionally require travel to the work site in Alexandria, Virginia. The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process. Essential Duties and Responsibilities: - Support the design, development, and distribution of training programs and materials. - Develop and support the design, development, and distribution of training programs and materials. - Establish and communicate the training methodologies to participants. - Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification. - Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage. Job-Specific Essential Duties and Responsibilities: - Design, develop, and implement training curriculum - Develop qualitative and quantitative assessment tools to measure learner requirements and competencies - Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable. - Maintain continuous monitoring of call and chat quality - Conduct regular calibrations with the team to ensure quality standards are understood - Conduct feedback sessions with Analysts based on monitoring results - Conduct regular calibrations with the team to ensure quality standards are understood - Support leadership with assigned duties and acts as the department's subject matter expert Job-Specific Minimum Requirements: - Due to contract requirements candidates must be U.S. citizens without dual citizenship with another country - Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process - Bachelor's degree in related field of study strongly preferred - 5 years in Learning and Development and quality role - Ability to create new curriculum and update existing curriculum - Must be able to provide feedback to a team and individual - Must know the ADDIE (or other applicable) learning and development lifecycle - Must be able to travel to work site in Alexandria, VA as required Minimum Requirements - High School diploma or equivalent with 2-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. Preferred Skills and Qualifications: - Experience with DTMO TAC processes, policies and systems - Working knowledge of DTMO terminology - Experience with eLearning tools and Learning Management Systems (LMS) - Excellent written and oral communications and presentation skills. - Ability to work independently #techjobs #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 48.86

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . PCG Health team helps our clients meet the complex financial, regulatory, and operational challenges of today's changing health care landscape, so they can provide the best care, most effectively, to those they serve. Our in-depth programmatic knowledge and regulatory expertise help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance. Services: + Third Party Administrator Services + Enhance Health and Public Safety Services + Claims Processing Services and Solutions + Consulting and Advisory Services + Cost Allocation Plans and Time Studies + Cost Settlement and Supplemental Payment Strategies + Healthcare Access and Markets A Test Leader oversees the testing process, developing test strategies and plans, guiding a team of testers, and collaborating with development teams to ensure software and product quality. Key responsibilities include designing tests, documenting and tracking defects, providing leadership and guidance to the team, and communicating testing progress to stakeholders to ensure high-quality product delivery. Key Responsibilities Test Planning & Strategy: Develop comprehensive test strategies and plans, defining the scope, objectives, and required techniques for the testing process. Team Leadership: Lead, mentor, and support the testing team, setting goals, providing guidance, and managing their performance. Test Execution & Analysis: Design and oversee the execution of test cases, both manual and automated, to identify software defects and analyze test results to identify issues. Defect Management: Document, track, and report defects using bug tracking systems, and work with developers to ensure issues are resolved effectively. Collaboration: Work closely with cross-functional teams, including developers, project managers, and business analysts, to ensure quality throughout the development lifecycle. Reporting: Prepare and deliver regular status reports to project management and other stakeholders, detailing testing progress and key quality metrics. Process Improvement: Continuously evaluate and improve testing processes and methodologies to enhance efficiency and effectiveness. **Duties and Responsibilities** + Provides leadership, management, and direction to the Quality Assurance Analyst team. + Leads and manages department providing oversight on operations, schedules and deliverables. + Regularly assesses staffing needs, identify areas of team or individual development and implement a plan to address personal or technical growth. + Interacts with project managers and development teams to develop a strong understanding of the project and testing objectives. + Designs and creates test conditions and scripts to address business and technical use cases. + Conducts internal reviews on a periodic basis to verify that staff are adhering to the policies and procedures and internal controls that are in place + Analyzes, develops, and executes test data validation strategies to validate reports and data + Manages spec reviews and requirements' definitions in order to detect measurable requirements for testing (completeness and accuracy) **Required Skills** + Proficiency designing, developing and executing functional testing deliverables + Excellent interpersonal skills with the ability to establish relationships with co-workers and all levels of management + Strong analytical and problem solving skills + Excellent planning and organizational skills to balance and prioritize work + Working knowledge of performance testing for web applications + Experienced in understanding products and processes and break them down into testing components **Qualifications** + Bachelor's degree in Computer Science or relevant technical discipline; Masters preferred + 7+ years relevant QA experience, 1 - 2 years supervisory/management experience **Working Conditions** + Office Setting **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship** . \#LI \#LI-LR1 \#LI-remote **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $85,900-$95,900. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

22175518 County: Pulaski ADE: Nutrition Services Join the Arkansas Department of Education where each student is recognized as an individual. Through a cultivation of world-class educators, partnering with communities, and an influx of social supports, Arkansas Department of Education provides multi-level supports that help ensure students will receive a personalized education and develop a life-long love of learning. Position Information Job Series: Program Operations - Quality Assurance Classification: Quality Assurance Coordinator Class Code: PQA01P Pay Grade: SGS07 Salary Range: $57,351 - $84,879 Job Summary The Quality Assurance Coordinator is the caretaker of quality within an organization. The coordinator ensures that products and services consistently meet established quality standards, industry regulations, and customer expectations. This role demands a proactive professional who not only monitors and evaluates processes but also implements corrective measures and continuous improvements. This classification is essential to maintain operational excellence, bolster customer satisfaction, and ensure compliance with both internal policies and external regulatory requirements. Primary Responsibilities Create, update, and enforce quality control procedures and policies. Establish benchmarks and tracking mechanisms that support quality initiatives. Conduct regular audits, inspections, and tests across production or service-delivery environments. Analyze production and process data to detect areas in need of improvement, ensuring that quality benchmarks are met consistently. Serve as the liaison between operations, production, and management teams to address quality issues. Coordinate with various personnel to communicate quality findings, propose improvements, and ensure shift-level adherence to quality protocols. Investigate product or service discrepancies, customer complaints, and operational non-compliance issues. Develop and recommend corrective and preventive actions, reducing the risk of recurrence and enhancing the overall quality framework. Prepare detailed quality reports, summarizing audit results, trends, and recommendations for upper management. Maintain thorough documentation regarding quality audits, process deviations, and corrective actions. Develop training materials and conduct sessions to educate personnel on quality standards and new or revised procedures. Ensure that all team members are up-to-date on the latest quality and regulatory guidelines. Ensure that all quality assurance practices align with industry standards, safety guidelines, and regulatory requirements. Support internal and external inspection processes by preparing necessary documentation and evidence of compliance. Knowledge and Skills Proficiency in quality assurance software and Microsoft Office tools (especially Excel). Excellent analytical, problem-solving, and communication skills. Strong organizational skills and an ability to manage multiple projects simultaneously. A detail-oriented mindset combined with the aptitude to think critically and collaboratively. A proactive attitude focused on continuous improvement and excellent customer service. Minimum Qualifications Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or a related field. Minimum of 4 years of progressively responsible experience in quality assurance or quality control environments. Experience working in environments such as manufacturing, healthcare, or service industries, where regulatory compliance and quality standards are critical, may be required. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market: Little Rock

As a Data Quality Lead, you will be responsible for establishing and enforcing enterprise-wide data quality standards and policies within a federated governance framework. Your role is to enable data stewards across the organization to manage data quality effectively while aligning to enterprise standards. This position requires strong leadership, technical expertise, and the ability to drive adoption through training, communication, and collaboration. **ESSENTIAL FUNCTIONS OF THE ROLE** · Define and enforce enterprise data quality standards and policies across domains. · Develop and implement frameworks for data quality monitoring, issue management, and stewardship accountability. · Partner with data stewards and domain leaders to align local practices with enterprise standards. · Enable transparency in data incident reporting and resolution, integrating governance and quality tools. · Design and deliver training programs and communication strategies to promote adoption of metadata and data quality standards. · Monitor and report on program effectiveness through dashboards and KPIs for executive and domain leadership. · Mentor junior team members and foster a culture of continuous improvement. **KEY SUCCESS FACTORS** **Technical & Governance Excellence** · Proficiency in data governance and data quality tools (Ataccama ONE preferred; experience with Alation, Informatica, Talend, Collibra, or Atlan). · Strong understanding of metadata management, business glossary, data classification, and stewardship principles. · Ability to champion enterprise standards while supporting federated governance practices. **Leadership & Influence** · Exceptional stakeholder engagement and communication skills to influence business and technical teams. · Ability to champion enterprise standards while balancing domain-specific needs in a federated governance model. **Strategic & Analytical Thinking** · Ability to translate business needs into actionable data quality rules and metrics. · Advanced SQL and data profiling skills. · Comfortable working in agile environments with evolving priorities. · Passion for empowering stewards and promoting trust in data. **Preferred Experience** · 5 Years of work experience in data governance, data quality, or related roles. · Data Governance and Quality Certifications: CDMP (Data Management Professional), DAMA, or equivalent. · Experience in developing, implementing, and enforcing data quality policies, standards, and controls across multiple domains. · Proven ability to establish oversight mechanisms for monitoring compliance and effectiveness of data quality programs. · Proven experience implementing federated governance frameworks. · Experience designing dashboards and KPIs for data quality monitoring. · Advanced SQL and data profiling skills. · Familiarity with data lineage and impact analysis tools. **SALARY** The pay range for this position is $40.35/hour (entry-level qualifications) $60.52/hour (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 5 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Description & Requirements The Assurance team delivers independent, objective services that bring transparency and confidence to financial reporting. With deep industry knowledge and a proactive, communicative approach, we help clients navigate complex reporting requirements. What You Will Do: * Manage the planning and execution of audit engagements, ensuring effective coordination of fieldwork, timely completion of procedures, and adherence to professional standards and client expectations * Demonstrate a strong understanding of Generally Accepted Accounting Principles (GAAP) to ensure accurate financial reporting, compliance with regulatory standards, and the identification of discrepancies or risks * Conduct in-depth research on complex accounting and audit matters, apply insights to client engagements, and communicate findings clearly through well-structured written reports * Review audit workpapers to ensure accuracy, completeness, and compliance with professional standards and firm policies * Engage proactively with senior client stakeholders to identify audit risks, offer insights, and implement practical solutions * Drive client service excellence by setting high standards for responsiveness and quality, fostering long-term relationships as a trusted advisor and strategic partner in client success * Support client growth and retention through strategic planning and business development * Mentor and manage assurance professionals, providing coaching, performance feedback, and career development support to build a high-performing, collaborative team. * Manage resources, budgets, and project workflows to resolve scheduling conflicts and ensure the timely, cost-effective delivery of client engagements * Maintain technical expertise through ongoing Continuing Professional Education (CPE), ensuring compliance and staying ahead of industry trends and regulatory changes * Represent the firm at industry events and networking forums, enhancing brand visibility and cultivating new business opportunities Minimum Qualifications: * Bachelor's Degree in Accounting or related field * 5+ years of relevant audit experience * Current and valid CPA (Certified Public Accountant) license * Proficiency in Microsoft Office Suite * Flexibility to travel for client engagements and internal meetings. Travel may include overnight stays. Preferred Qualifications: * Master's Degree in related field * Experience with Caseware software for financial reporting and audit documentation #LI-LRA, #LI-ROG #LI-HF1

The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them for compliance with standardized process requirements. Requirements may include soft skills in phone calls, clear communication in emails, and an adherence to directive in case work. Based on the review, the Quality Analyst provides a concise written analysis of the work reviewed along with feedback and coaching recommendations to improve the performance of the program. **Required minimum qualifications:** + Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree. + Experience following defined processes. + Must be a US Citizen or Authorized to work in the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years. + Must have fluent written and verbal English and must be fluent verbal Spanish. + Candidates that do not meet the required qualifications will not be considered **Preferred qualifications:** + Experience with CMS's 1095-A + Advanced proficiency with MS Office including SharePoint, Teams, Excel, Word, and PowerPoint + Strong verbal and written communication skills + Familiarity with process improvement systems such as Lean Six Sigma, Agile, and others. + Previous Federal Government experience. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 17.75 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Responsibilities (QA Auditor I, II, III) * Audit documents against regulatory requirements; GLP, GCP, EPA, OECD, 21CFR Part 11 * Verify lab tasks are performed in accordance to Good Documentation Practices (GDP) * Audit laboratory documents and notebooks (e.g. plans, experiment/sample runs, chromatograms, instrument logs, etc.) for compliance to SOPs and applicable regulations * Audit data files and reports * Audit computer systems, facility operations, and other non-study regulated activities * Assist with maintaining Master Schedule * Identify non-compliance, deviations, and Quality events and assist with resolution * Escalate data integrity and non-compliance issues to Management * Follow applicable SOPs and procedural documents * Assist with template and SOP review * Participate in client audits as needed * Enforce lab SOPs and requirements * Review system audit trails * Other tasks as assigned (QA Auditor II and III) * Conduct quality training as needed * Track and present quality metrics * Perform vender qualifications and audits * Train and mentor lower level Auditors * Review and evaluate procedures to improve quality and efficiency * Participate in CAPAs and investigations as needed * Review and author templates and SOPs * Other tasks as assigned Skills, Education & Qualifications * BA/BS or higher; all experiences will be evaluated * 1-7 years experience in GxP Environment, all experiences will be evaluated * Knowledge of regulatory requirements; GLP, GCP, EPA, OECD, 21CRF Part 11, GDP * Familiar with pharmaceutical or biotechnology industry * Able to review detailed data and documents * Able to work effectively and contribute within a team * Able to work with computer systems * Able to document and communicate clearly; Ability to multitask and to perform & learn in a fast-paced environment

Job DescriptionDescription: Quality Assurance / Quality Control Specialist Overview: Turbare Manufacturing, a reputable 503B sterile compounding facility, seeks a meticulous and detail-oriented Quality Assurance/Quality Control Specialist to uphold stringent quality standards in our sterile compounding operations. The ideal candidate will ensure compliance with regulatory guidelines, maintain product integrity, and contribute to enhancing our manufacturing processes. Description: The essential functions include, but are not limited to, the following: Establish and uphold quality control systems to ensure adherence to regulatory standards (FDA, cGMP, USP) in sterile compounding activities. Conduct thorough inspections and audits of sterile compounding processes, equipment, and facilities to detect deviations, non-conformities, and areas for enhancement. Develop and manage documentation such as Standard Operating Procedures (SOPs), batch records, and quality assurance protocols tailored to sterile compounding operations. Perform rigorous testing of sterile compounded products, encompassing raw materials, in-process stages, and finished products, utilizing appropriate analytical techniques and equipment. Investigate and resolve quality deviations, anomalies, and customer complaints promptly, implementing corrective and preventive actions as deemed necessary. Collaborate closely with cross-functional teams to implement quality enhancements, validate processes, and introduce new sterile compounded products. Facilitate regulatory inspections and audits by providing comprehensive documentation and support throughout the process. Deliver training and guidance to sterile compounding personnel on quality standards, procedures, and optimal practices. Stay abreast of industry developments, regulatory updates, and best practices in sterile compounding quality assurance and control. Maintain meticulous and up-to-date records of quality-related activities, encompassing documentation of inspections, tests, and corrective actions. Requirements:

22097695 County: Faulkner DDS Hiring Manager: Sarah Murphy Conway Human Development Center, Administration The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others. Position Information Job Series: Program Operations - Quality Assurance Classification: Quality Assurance Specialist Class Code: PQA03P Pay Grade: SGS06 Salary Range: $52,137 - $77,163 Job Summary The Quality Assurance Specialist supports the quality management team by performing foundational quality control tasks. This role is integral to guaranteeing that products or services meet internal quality standards and comply with industry regulations. The specialist works under the close supervision of experienced quality professionals, helping to conduct inspections, document findings, and implement basic corrective actions as needed. This is an ideal position for recent graduates or candidates starting their careers in quality assurance, as it offers hands-on training and exposure to the full quality assurance process. Primary Responsibilities Assist with routine inspections and testing of products or processes using approved methods. Collect and record samples and test data to monitor product quality against established benchmarks. Maintain detailed logs of quality test results, inspection checklists, and non-compliance incidents. Assist in preparing quality reports and summarizing findings for review by the senior quality assurance team. Input and validate quality data using spreadsheets or specialized software. Support personnel with preliminary analysis of quality trends to identify potential areas for improvement. Ensure adherence to agency quality standards, procedures, and safety protocols. Aid in internal audits by preparing supporting documents and aiding with follow-up on corrective actions. Collaborate with production, operations, and engineering teams to communicate quality issues and propose enhancements. Participate in training sessions and quality improvement initiatives to maintain current knowledge of industry best practices. Knowledge and Skills Ability to clearly report findings and collaborate effectively with team members and supervisors. Familiarity with quality assurance software, spreadsheets (e.g., Microsoft Excel), and general computer skills. Basic analytical skills to assist in identifying quality deviations and supporting the resolution process. Openness to training and a strong desire to build a career in quality assurance. Minimum Qualifications Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or a related field. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market: Little Rock