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Quality assurance manager jobs in Maine - 47 jobs

  • Quality Assurance Manager

    Hogar 3.7company rating

    Quality assurance manager job in Maine

    Albaugh wants you to be part of our team! Founded in 1979 by our Chairman Dennis Albaugh, we are the largest privately-owned company in the world providing the critical crop protection chemical products that farmers use to grow crops. Our tagline, "Your Alternative", signifies our aspiration to be the number one value proposition to help farmers reliably grow plentiful, high-quality food. As a member of our team, you will not only receive a competitive compensation and benefit package but also enjoy a friendly, family-oriented environment, personal growth and development opportunities, and the satisfaction of knowing that your work is contributing to feeding our world! Position Overview The Quality Assurance Manager will lead and manage the Quality Assurance function within the St. Joseph, MO manufacturing facility to ensure all quality-related customer and internal requirements are met. Lead and manage the regulatory compliance function within the manufacturing facility to ensure all FIFRA, DOT and EPA regulations are met. Drive continuous improvement efforts to advance product quality, minimize non-conformities, and increase customer satisfaction. Support the NA Manager of Tolling, Freight, & Warehouse by helping ensure toll manufacturing facilities producing Albaugh, LLC products comply with quality, customer, and internal requirements. Principal Duties & Responsibilities Develop, implement, maintain, enforce, and continually improve the St. Joseph, MO site's Quality Management System in compliance with all applicable regulatory, internal, and customer requirements. Manage the NA product specifications database, including creating, updating, maintaining, and issuing these documents with input from Formulation Development and other relevant stakeholders. Lead & coordinate internal and external audits to ensure quality expectations are met, including toll manufacturer audits, supplier audits, audits of internal processes, etc. Communicate audit findings and take needed action to drive improvement based on audit findings. Lead & coordinate quality-related investigations to identify root causes & reduce the likelihood of recurring quality issues, including customer complaint investigations, in-plant product quality investigations, packaging & production non-conformances, etc. Communicate investigation findings and implement corrective actions. Track, monitor, respond to, and communicate customer complaint information to relevant stakeholders. Ensure packaging materials meet quality standards by helping qualify new suppliers, auditing incoming materials, collaborating with suppliers to resolve issues, etc. Lead efforts to define and implement improved processes to ensure FIFRA/State pesticide compliance. Manage document management system to ensure up-to-date SOP's, analytical methods, production methods, etc. are reviewed in accordance with internal policies & are accessible to staff. Develop and monitor Quality Assurance key performance indicators and drive Quality Assurance continual improvement initiatives. Ensure proper documentation and record keeping for compliance and traceability is maintained throughout the St. Joseph facility. Train, mentor, and manage Quality Assurance team to drive a reduction in packaging and other quality-related non-conformances. Train site employees regarding Quality Assurance, cross-contamination, and related topics. Promote a culture of quality throughout the organization. Create Tolling Manuals for Albaugh toll manufacturing facilities & consult regarding quality expectations, cross-contamination limits, and other quality-related topics. Maintain awareness of industry trends, regulatory changes, and technological advancements. Inform St. Joseph management as new FIFRA / State pesticide compliance regulations are enacted and proactively implement change as mandated according to compliance deadlines. Support response to enforcement activities and investigations by the US EPA, MDNR, and related agencies at the St. Joseph facility. Participate as principal member of the Albaugh Regulatory/Compliance Committee. Act as key interface with Global and NA Regulatory Compliance teams. The Qualifications Bachelor's degree in Chemistry, Biology, or related science. Minimum of 8 years of experience in a laboratory setting and/or Quality Assurance role, preferably in a manufacturing setting. Strong knowledge of quality standards and regulatory requirements (i.e., ISO). Experience with audits, inspections, and CAPA processes. Demonstrated ability to establish, communicate, audit, and implement quality procedures. Strong leadership, team management, communication, documentation, organizational skills with the ability to prioritize and manage multiple initiatives simultaneously. Excellent problem-solving and analytical abilities. Proficient with Microsoft Excel, PowerPoint, Word, and SharePoint. Proficiency with quality management systems (QMS) and data analysis tools. Willingness to work flexible hours to support a continuous operation, as required to meet business needs. Preferred Experience 5 years' experience in a leadership/manager/supervisor role Experience with Good Laboratory Practices. Six Sigma and/or ISO 9001 experience Familiar with DOT 49 CFR regulations Experience with SAP The Perks Benefit package discussed at interviews. Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities to this job at any time. Job offers are contingent upon a successful drug screen and background review. Albaugh. LLC is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including pre- and post-employment substance abuse testing pursuant to a Drug and Alcohol Policy. Equal Opportunity Employer, including disabled and veterans. Albaugh, LLC. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Albaugh, LLC. without a prior written search agreement will be considered unsolicited and the property of Albaugh, LLC. Please, no phone calls or emails
    $63k-89k yearly est. 25d ago
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  • Director, Global Quality GMP Processes

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Quality assurance manager job in Augusta, ME

    The Director, Global Product Quality, GMP Processes is a strategic leadership role responsible for **benchmarking, standardizing, and optimizing global quality processes** across the organization. This role ensures that product quality systems are aligned with **Good Manufacturing Practices (GMP)** and regulatory requirements while driving **efficiency, consistency, and continuous improvement** across all regions and product lines. The Director will lead global initiatives to harmonize and enhance processes related to **product quality complaints, deviations, CAPA, and management reporting** , ensuring timely and effective resolution and robust compliance. **Key Responsibilities** + Global Process Ownership: Lead the design, implementation, and continuous improvement of global quality processes for: + Product Quality Complaints + Corrective and Preventive Actions (CAPA) + Deviations + Management Reporting and Trending + Benchmarking & Best Practices: Evaluate internal and external quality practices to identify and implement best-in-class solutions that enhance compliance and operational efficiency. + GMP Compliance: Ensure all quality processes meet global regulatory requirements (e.g., FDA, EMA, PMDA) and align with current GMP standards. + Governance & Standardization: Develop and enforce global standards, SOPs, templates, and tools to ensure consistency across all manufacturing sites and affiliates. + Quality Systems Leadership: Oversee the global deployment and optimization of electronic quality systems (e.g., TrackWise), including configuration, training, and validation. + Cross-Functional Collaboration: Partner with regional quality leaders, manufacturing, regulatory affairs, and technical operations to ensure alignment and effective execution of quality strategies. + Data-Driven Insights: In collaboration with Quality Operations, lead the development of global quality metrics and dashboards to monitor performance, identify trends, and support decision-making. + Team Leadership: Build and lead a high-performing global team of quality professionals, fostering a culture of accountability, innovation, and excellence. **Qualifications** Required **Required Qualifications:** + Bachelor's degree in a scientific discipline (e.g., Chemistry, Biology, Pharmaceutical Sciences); advanced degree preferred. + Minimum 12 years of experience in pharmaceutical quality assurance or quality systems, with at least 5 years in a global leadership role. + Deep understanding of GMP regulations and global regulatory requirements (e.g., 21 CFR Parts 210, 211, 820). + Proven experience in managing global quality systems and optimizing complaint, CAPA, and deviation processes. + Strong analytical and problem-solving skills with a data-driven mindset. + Excellent communication, leadership, and stakeholder management skills. + Proficiency in quality management systems (e.g., TrackWise) and Microsoft Office tools. + Ability to travel internationally as needed. Preferred + Basic understanding of artificial intelligence and advanced analytics + Experience supporting risk management programs or frameworks. + Familiarity with quality management systems and digital tools. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $183,335.00 - Maximum $274,160.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $183.3k yearly 29d ago
  • Risk & Quality Assurance Specialist | Full-Time | South Portland, ME

    Intermed, P.A 4.2company rating

    Quality assurance manager job in South Portland, ME

    Job Description CORE RESPONSIBILITIES: Risk Management, Patient Safety and Patient Experience · Support the identification, evaluation, and mitigation of risks related to patient safety, clinical care, and regulatory compliance to protect patients and reduce liability within the organizations. · Manage the investigation of adverse patient outcomes, quality of care opportunities and patient safety events to assess potential harm, identify root causes, and coordinate appropriate follow-up actions, as assigned by the department Director. · Identify and escalate adverse events, complaints and grievances that may lead to potential claims in a timely manner. · Manage the investigation of verbal and written complaints and grievances involving quality of medical care and services. · Independently research of medical records, interviews with involved parties, documentation of findings, formulation of responses, and facilitation of resolution whenever possible. · Apply techniques of problem solving, active listening, negotiation, conflict resolution, diplomacy, and diffusion of emotions in investigating and addressing adverse events, complaints and grievances. · Negotiate and mitigate expectations to promote satisfaction, ensure quality and safety and minimize the risk of adversarial outcomes. · Provide planned, as well as just in time, education related to customer service, conflict resolution, and effective tools for establishing interpersonal connections with patients and families. · Support the development and implementation of standard operating procedures related to risk management, patient safety and quality assurance. · Partner with clinical and operational leaders, the ASC directors and care teams to embed safety and risk mitigation strategies into workflows. · Support development of a safe and just culture by supporting frontline staff and clinical leaders in safety reporting and response efforts. · Support the facilitation of safety and risk education for clinical and administrative staff, including orientation and ongoing training. · Review and report on patient experience measures. · Develop and support implementation of performance improvement plans related to patient experience measures. · Benchmark performance against industry standards and best practices. Ambulatory Surgical Center (ASC) Risk Management and Quality Assurance Support · Support the development and execution of ASC Quality Assurance and Performance Improvement (QAPI) Program Annually. · Support the development and execution of the ASC Risk Management Program Annually. · Assist in tracking and reporting required measures as outlined in the Medicare Ambulatory Surgical Center Quality Reporting (ASCQR) program. · Assist in conducting medical record reviews in alignment with the ASC policies to ensure ongoing compliance with documentation requirements. · Participates in activities that support ongoing readiness for regulatory and accreditation surveys. Quality Assurance · Assist in the development and implementation of quality improvement initiatives to enhance patient outcomes and operational efficiency. · Collaborate with healthcare teams to promote evidence-based practices and continuous improvement. · Maintain current knowledge of healthcare regulations, accreditation standards, and industry trends. · Assist in the creation and implementation of quality management systems to support consistent and safe clinical practices. · Support operational teams to ensure provision of safety patient care and risk mitigation. · Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies. · Perform other duties to support the mission, vision and values of InterMed. MISSION AND VALUES: · Follows InterMed's mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care. · Provide the highest quality care to our patients with a level of service that exceeds their expectations. · Maintain a positive attitude and always treat our patients and each other with dignity and respect. · Insist on honesty and integrity from each other and our business partners. · Make teamwork a core component of our relationships between physicians, staff, and patients. · Embrace change to better serve our patients. · Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare. · Have fun as we carry out our mission to serve. KNOWLEDGE, SKILLS, AND ABILITIES: · Education: o Bachelor's degree in healthcare administration or equivalent combination of experience and education required · Experience: o 3-5 years healthcare, clinical quality, patient safety, and/or risk management experience required · License/Certifications: o Certified Professional in Healthcare Risk Management (CPHRM) or Certified Professional in Patient Safety (CPPS) required, or ability to obtain certification within 1 year of hire. o Active unencumbered Registered Nurse (RN) license in Maine preferred
    $57k-69k yearly est. 7d ago
  • Director, Quality - Life Sciences

    Datavant

    Quality assurance manager job in Augusta, ME

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics. As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards. This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments. **What You Will Do** + Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance. + Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring. + Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation. + Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring. + Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives. + Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners). + Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP. + Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation. + Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3). + Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations. **What You Need to Succeed** + 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations. + Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** . + Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** . + Experience managing and mentoring cross-functional teams. + Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** . + Deep understanding of **data governance, privacy, and security** best practices. + Experience interacting with external auditors, customer compliance teams, or regulatory agencies. + Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders. **What Helps You Stand Out** + Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions. + Background working in or with tokenization, health data linkage, or privacy-enhancing technologies. + Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams. + Training or certification in Six Sigma, ISO Auditing, or software validation methodologies. + Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl). + Experience contributing to industry working groups on quality, data integrity, or health data compliance. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $165,000-$230,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $165k-230k yearly 36d ago
  • Director of Quality and Infection Prevention

    Northern Maine Medical Center 4.2company rating

    Quality assurance manager job in Fort Kent, ME

    Within the framework and the objectives and policies established by the Chief Executive Officer, monitors and coordinates NMMC quality improvement programs and activities to insure they are ongoing in an effective and efficient manner. Evaluates the quality and appropriateness of patient care, pursues opportunities to improve care, improve patient safety and resolve identified problems. Coordinates continuous compliance with Joint Commission, state and federal licensure regulations and coordinates surveys. Maintains functions necessary to excel in the public reporting of quality data and in pay-for-performance initiatives. ESSENTIAL FUNCTIONS: * Maintains the organization in a state of continuous compliance and ever-readiness. * Coordinates any survey-related process through the follow-up activities required for identified opportunities for improvement. * Maintains thorough industry knowledge on quality and performance excellence and innovation. * Utilizes best practices, tools, and data to communicate performance improvement opportunities to directors, supervisors, physicians, advanced practice personnel, and other leaders to promote clinical and operational effectiveness. Complies with all Joint Commission, CMS, and State requirements regarding QI. * Facilitates the development and implementation of action plans while working with Quality Improvement Teams. * Receives and reviews results of QI activities conducted within the organization. * Identifies trends/patterns and promotes performance improvement projects. * Oversees patient safety and reviews incidents as deemed appropriate. * Maintain functions necessary to excel in the public reporting of quality data. * Responsible to oversee the infection prevention program at NMMC. * Maintains, evaluates, and revises infection prevention strategies organization wide. * Participates in Joint Commission and CMS public reporting requirements. * Maintains competency with training/professional development in infection control, including CIC certification. Coordinates infection prevention training and competencies for all staff. * Manages employee health charts and needs, including but not limited to immunizations and requirements for safe employment. * Maintains educational training/professional development. * Maintains professional demeanor and confidentiality of medical information. * Orients of new Medical Staff and Nursing staff to Quality Improvement as well as Licensing and Accreditation. * Responsible for patient and employee safety as it applies to the work environment. * Perform such related duties not listed herein but deemed in the best interest of Northern Maine Medical Center. * Excellent planning skills. * Organizes people and resources for efficiency, fiduciary responsibility, and success. * Effectively handles employee conflicts. * Helps others take responsibility and action. EDUCATION, TRAINING AND EXPERIENCE: * BSN Degree in Nursing is required. * Applicant should have a functional knowledge or job experience in the area of Quality Improvement activities. WORKER TRAITS: * Clerical perception is necessary to organize materials for different programs. * Understanding of the purpose and goals of a Quality Improvement Program. * Excellent oral and verbal communication skills. * Creative problem-solving skills. * The ability to plan, organize and implements process and performance improvement initiatives. * Self-motivated with ability to work independently. * Critical thinking skills. * Team player
    $115k-147k yearly est. 60d+ ago
  • Quality Supervisor

    Contingency Staffing

    Quality assurance manager job in Maine

    The Quality Supervisor is responsible for the quality of the paper product. The position researches quality holds and presents and action plan for non-conforming, substandard paper. This position helps with the supervision of the ISO/sample room, the main lab and the quality inspection. Responsibilities: Enforces policies regarding health and safety as well as environment and ensures that issues are dealt with as efficiently as possible. Maintains a safe work environment. Works closely with sales employees and customer service to ensure quality products are available to customers. Researches quality issues and decides on the disposition of inventory. Supports tech services with quality issues and interacting with the customer. Department compliance with ISO standards. Responsible for weekend coverage on a rotation basis. Qualifications: B.S. Degree, preferably in chemical engineering or paper science. Strong communication, organization and interpersonal relationship skills. Detailed-oriented and strong analytical problem-solving skills. Compensation is a base annual salary of $90,000 to $100,000 depending on experience. Annual bonus opportunity and relocation assistance offered. Apply now! Contingency Staffing is an Equal Opportunity Employer; providing equal employment opportunities to all applicants regardless of age, race, religion, sex, sexual orientation, disability, or any other characteristics protected by law.
    $90k-100k yearly 60d+ ago
  • Quality Assurance and Training Manager

    Maximus 4.3company rating

    Quality assurance manager job in Portland, ME

    Description & Requirements Maximus is currently hiring for a Quality Assurance and Training Manager to support our Kansas Eligibility Operations team. This is a remote opportunity. The Quality Assurance and Training Manager will will oversee quality assurance programs, manage remote training teams, and ensure compliance with contractual and regulatory standards. In this role, the Quality Assurance and Training Manager will design and implement training strategies, monitor performance, and leverage standardized quality tools to enhance service delivery and to meet client's needs. *This role is contingent upon contract award* Why joining Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Design, develop and implement training curriculum and supporting materials. - Develop training schedules based on the evaluation of the need for new staff. - Develop and deliver training through input and communication with the client and leadership. - Ensure that Client Service Reps are provided with updated knowledge required for the project, which includes management of changes to scope and direction. - Communicate operating policies and procedures and ensure compliance with contractual agreement. - Arrange staff training on a regular and ongoing basis regarding telephone protocols and project information obtained through quality assurance monitoring. - Manage quality operations including planning, implementing, monitoring, and reporting functions. - Manage internal and external customer expectations related to quality management, and effectively communicate corporate quality standards across the project. - Support and improve the Quality Program and provide the leadership and direction to enhance accepted standards of quality practices, continuous improvement, and ethical considerations. - Aggregate and analyze quality data and identify opportunities for improvement in product and service quality, and the design and implementation of key business and quality processes. - Maintain responsibility for developing, implementing, and writing procedures, work instructions and flow-charts for quality management activities and monitoring compliance with contractual agreements. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required, as well as multiple training sessions virtually. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. - Medicaid program knowledge and experience highly preferred. Home Office Requirements: - Internet speed of 25mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 112,400.00
    $65k-93k yearly est. Easy Apply 7d ago
  • BMS Quality Manager (BQM) - Data Center Design, Engineering and Construction

    Meta 4.8company rating

    Quality assurance manager job in Augusta, ME

    Meta is seeking an experienced Building Management System (BMS) Quality Manager to join our Data Center Engineering & Construction (DEC) Quality team. Our team's mission is to optimize the delivery of our Building Management Systems to ensure it is completed on time, is safe, robust, reliable, and conforms to our design and quality requirements. Role will be supporting internal cross-functional teams, lead installation and commissioning efforts, oversee quality, and quickly adapt in an evolving space.Our data centers are the foundation upon which our rapidly growing infrastructure efficiently operates, and our innovative services are delivered. Building and operating data centers the "right" way is synonymous with ensuring high uptime, capacity availability and capital conservation. The data center engineering team thinks from chip to chiller (or electrical substation), determining configurations and ensuring maximum efficiency of our compute infrastructure. **Required Skills:** BMS Quality Manager (BQM) - Data Center Design, Engineering and Construction Responsibilities: 1. Manage, onboard, and lead the General Contractor BMS Lead(s), the Control Systems Integrator (CSI) and Electrical and Installation (E&I) controls contractor s throughout all phases of the project, while developing efficiency improvements and incorporating lessons learned to ensure a safe, robust, reliable and functional controls system that adheres to Meta's design and quality requirements 2. Establish a clear vision and foster cross-functional collaboration, coordination, and support among on-site project teams, including the Meta BMS team, general contractors, Control System Integrators, and installation contractors 3. Drive consistency and standardization across all buildings and Control System Integrators and installation contractors 4. Review, understand and ensure project level adherence to the issued revision of the BMS PLC Playbook 5. Perform BMS inspections (wiring, installation, and commissioning) and validate the status/progress of the projects including supporting the project teams, both internal and external, starting from the early stages of Mechanical, Electrical and Plumbing (MEP) construction by working with project level Construction Managers (both internal and external) to check the health of the project (including schedule), working with the project teams and supporting Regional Quality Managers (RQMs). Align internally on program/project related communications to ensure a clear, consistent message to trade partners 6. Assess team performance, build relationships and to support the project benchmark and mock-up process of the BMS installations to assure consistency across the project while coordinating these efforts across multiple cross-functional partners, in a timely manner, to minimize re-work 7. Work with Construction Managers, Regional Quality Managers and General Contractors to ensure creation, accuracy and maintenance of logical schedule(s) for construction, commissioning, and packaged equipment BMS activities while leveraging this data to identify early finish dates for detailed design delivery 8. Coordinate and manage both packaged equipment factory installed controls audits and BMS commissioning audits to ensure specification/requirement adherence and track identified deficiencies through completion 9. Coordinate and lead large multi-stakeholder meetings on a regular basis and communicate discussions to all key stakeholders 10. Support custom tooling and their integration into the construction processes as well as supporting other cross-functional program/project initiatives that directly impact the delivery of the BMS while simultaneously working to identify and mitigate risk associated with these efforts 11. Travel domestically as needed (anticipated 40-50% travel) **Minimum Qualifications:** Minimum Qualifications: 12. Bachelor's degree (Engineering, Construction Management, or equivalent degree) or relevant work experience 13. 10+ years of experience with a combination of Instrumentation and Controls programming/installation, general contractor MEP coordination/project management, commissioning (both mechanical and electrical) of data centers, or other large scale mission critical buildings 14. Experience with Industrial Automation and Building Management Control Systems (i.e. PLC/DDC) 15. 3+ years of experience with programming/designing of HVAC control systems & Electrical Power Monitoring **Preferred Qualifications:** Preferred Qualifications: 16. Experience with PLC, SCADA and OPC UA systems 17. Experience with Schneider Electric Unity Pro, AVEVA, and Ignition platforms 18. Experience with Schneider Modicon and Rockwell Allen-Bradley PLC Platforms 19. Experience with Autodesk ACC Build and Procore Platforms 20. Certified in the following: cGMP, CAP (Certified Automation Professional), and/or PMP (Project Management Professional) **Public Compensation:** $150,000/year to $209,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $150k-209k yearly 26d ago
  • Quality Assurance/System of Care Specialist

    Department of Health and Human Services 3.7company rating

    Quality assurance manager job in Augusta, ME

    If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department of Health and Human Services (DHHS) Social Services Program Specialist II Opening Date: January 5, 2026 Closing Date: January 16, 2026 Job Class Code: 5093 Grade: 25 (Supervisory Services) Salary: $58,552.00 - $82,700.80 per year* *This is inclusive of a 2.00% recruitment and retention stipend Position Number: 02000-4055 Location: Augusta Core Responsibilities: As the Quality Assurance / System of Care Specialist, you will be part of a statewide Office of Child and Family Services, Children's Behavioral Health team responsible for ongoing development, implementation, and monitoring of behavioral health prevention and treatment programs in addition to ensuring System of Care grant goals are implemented. You will be responsible for quality assurance and quality improvement processes, analyzing specific program procedures and activities to establish and maintain consistent and up- to- date administrative and operational mechanisms through reviews and processes related to children's behavioral health services. Responsibilities: • Conduct program site visits to monitor quality of service and produce progress/ trend reports • Review/ analyze program policies and procedures and propose changes to improve program effectiveness and operational efficiency • Provide training, ongoing technical assistance, monitor and produce quality improvement plans • Utilize best practice guidelines, implement SAMSHA's System of Care principles, and incorporate the golden thread of treatment in decision making and quality outcomes • Enroll families into the System of Care grant, track grant goals and outcomes, and collaborate with providers • Represent the Department on various committees and boards to educate and inform community agencies, groups, and individuals on services and best practices. • Other duties, as assigned Skills and Knowledge required: • Knowledge of applicable laws, rules, regulations, policies, and procedures. • Knowledge of investigative and interviewing methods and techniques. • Knowledge of System of Care principles, golden thread of treatment and best practice guidelines related to quality assurance/ quality improvement. • Ability to prepare and present technical assistance/ training programs, in addition to other presentations. • Ability to prepare and complete reports, write formal letters, written surveys, track grant/ review progress, track information in teams/ outlook/ electronic records, and provide written correspondence • Ability to collect and analyze information, reach logical conclusions, and make sound recommendations/decisions. • Ability to use applicable computer programs. Minimum Qualifications: To qualify for this position, you must have an eight (8) year combination of education and/or professional experience in specific option area (Social Work, Case Management, Mental Health, or a closely related field). Preference given to a Licensed Social Worker (LSW) The background of well-qualified candidates will demonstrate expertise in the following areas: 1. Knowledge and experience in quality assurance/quality improvement activities. 2. Knowledge and experience related to the System of Care grant. 3. The ability to collect and analyze program data and utilize it for program evaluation and quality improvement purposes. 4. Knowledge of Children's Behavioral Health services. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart. Agency information: The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. Children's Behavioral Health Services within DHHS is responsible for ensuring the safety and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine. Application Information: For additional information about this position please contact Jessica Lachance, System of Care Quality Assurance Manager, at ************************** To apply, please upload a resume, post-secondary transcripts and cover letter addressing the competency areas in the Minimum Qualifications section. Please submit all documents or files in PDF or Word format. To request a paper application, please contact ************************* Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). Retirement Plan - The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
    $58.6k-82.7k yearly Auto-Apply 6d ago
  • Software Revenue Assurance Manager - Veterinary

    Idexx Laboratories 4.8company rating

    Quality assurance manager job in Westbrook, ME

    The Veterinary Software Revenue Assurance Manager is responsible for safeguarding an organization's revenue streams by identifying, preventing, and correcting revenue leakage across the entire business lifecycle. This role involves monitoring financial metrics, conducting audits, and collaborating with various departments to ensure all services are accurately billed and collected for our products. This leader will be responsible for managing the Veterinary Software Business Services Team, a dynamic team that handles specific software billing inquires and prepares source data for weekly and monthly invoicing of our services and products. In this capacity they would be responsible for day-to-day management of staff, assigning work and evaluating results. Supports the development of the individuals on the team and the overall division operating policies and procedures. What you will do: Process Management: Develop, implement, and manage end-to-end revenue assurance processes to ensure the completeness and accuracy of revenue data across all products and services. Leakage Identification and Prevention: Monitor the entire revenue lifecycle-from customer acquisition and service provisioning to billing and collections-to identify risks and perform root cause analyses for discrepancies (e.g., billing errors, fraud, uncaptured services). Auditing and Compliance: Conduct regular audits of billing systems, customer accounts, and internal controls to ensure compliance with regulatory standards, internal policies, and contractual terms. Reconciliation and Reporting: Oversee reconciliation processes between operational systems (e.g., Salesforce, GuideCX to SAP). Help to design and maintain reports and dashboards to track Key Performance Indicators (KPIs) and anomalies. Cross-functional Collaboration: Work closely with IT, Finance, Sales, Operations, Customer Experience and Legal teams to validate data integrity, resolve billing queries, contract compliance, and implement process improvements. System and Process Improvement: Recommend and implement corrective actions, automation opportunities, and process enhancements to eliminate inefficiencies or losses. Training and Guidance: Create and deliver training on revenue assurance protocols and best practices to frontline and management staff to promote a culture of operational integrity. Leadership: Manages staff and supervisor within the Business Service Team- roughly 5 direct reports and a total department size of 15 +/-, assigning work, monitoring activities and evaluating performance. Manages escalated/critical issues. Administers employment actions, provides coaching and guidance to staff and promotes staff training and development. Supports the development of unit/group/area/function/program budget, policies and procedures. May coordinate work of outside vendors and contractors. Leads work activities of the business unit, planning and organizing work, providing for adequate staffing and resources and maintaining work on schedule so that ongoing customer satisfaction is maintained. What you will need to succeed: A bachelor's degree in accounting, finance, business administration, or information technology. : Management skills and ability. Advanced excel skills Prior usage of SAP is strongly preferred Prior roles in Revenue Operations, Audit, accounting is preferred Familiarity with GAAP and Publicly traded companies financial practices. Experience with SaaS invoicing Ability to organize, prioritize and direct work activities. Experience with the operations of the area managed. General business knowledge required, including specific knowledge of businesses supported. Excellent customer service and business relationship-building skills required. Reasoning, problem solving and analytical skills to resolve issues. Project management skills and abilities. Communication skills, both verbal and written. Personal computer skills, including Microsoft Office. Fluency in the English language. In some instances, may be responsible for function/program without subordinate managers/supervisors/staff. Develops departmental plans, including business, production and/or organizational priorities. Controls resources and policy formulation in area of responsibility. Decisions are guided by resource availability and functional objectives. Identifies applications of functional knowledge and existing methodologies to complex problems. What you can expect from us: Hourly rates targeting: $105K Annual Opportunity for annual cash bonus Benefits Day-One On the job training and career advancement opportunities (experience NOT required) Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, foundation donation matching, and much more Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-KP1
    $105k yearly Auto-Apply 31d ago
  • Quality Investigation Manager (Onsite)

    RTX Corporation

    Quality assurance manager job in North Berwick, ME

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required Job Description Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. Are you ready to go beyond? What You Will Do: The Quality Clinic is a dynamic, fast-paced, high-visibility environment requiring a Quality Investigation Manager who can collaborate effectively, lead by influence, and drive continuous improvement. * Coordinate the Escape Management Process, facilitating cross-functional Problem Resolution Teams (PRTs); coordinate the Escape Management Process, including customer returns, population bounding, root cause investigations, and corrective action follow-up. * Manage customer returns, and improving RCCA (Root Cause and Corrective Action) proficiency across the organization. * Publish and support clinic metrics, maintaining CORE (Customer Oriented Results and Excellence) discipline and certifications; maintain Quality Clinic and individual certifications * Foster relationships with internal and external stakeholders. * Publish Clinic, Escape Metrics, and Control Tower updates. * Manage aged restricted inventory. * Foster cooperative relationships with stakeholders (Quality Engineers, Procurement, Program Quality, Product Recall, DCMA, and others). Qualifications You Must Have: * Bachelor's degree and minimum of 5 years of experience in an engineering, manufacturing operations, quality or closely related industrial environment or a Master's degree and 3 or more years of experience in an engineering, manufacturing operations, quality or closely related industrial environment * Familiarity with the 8D investigation process. * Knowledge and understanding of continuous improvement tools such as Six Sigma and LEAN * Proficiency in Microsoft PowerPoint, Excel, and SAP. * US Citizenship required due to government contracts. Qualifications We Prefer: * Certification in Red-X, Six Sigma, or a similar data-driven problem-solving approach. * Knowledge of CORE tools and non-conforming material management processes. * Project management, presentation, and strategic communication skills. * Demonstrated ability to lead, influence, and collaborate across all levels of the organization. Learn More & Apply Now: In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $64k-95k yearly est. Auto-Apply 60d+ ago
  • Quality Investigation Manager (Onsite)

    RTX

    Quality assurance manager job in North Berwick, ME

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not RequiredJob Description Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. Are you ready to go beyond? What You Will Do: The Quality Clinic is a dynamic, fast-paced, high-visibility environment requiring a Quality Investigation Manager who can collaborate effectively, lead by influence, and drive continuous improvement. Coordinate the Escape Management Process, facilitating cross-functional Problem Resolution Teams (PRTs); coordinate the Escape Management Process, including customer returns, population bounding, root cause investigations, and corrective action follow-up. Manage customer returns, and improving RCCA (Root Cause and Corrective Action) proficiency across the organization. Publish and support clinic metrics, maintaining CORE (Customer Oriented Results and Excellence) discipline and certifications; maintain Quality Clinic and individual certifications Foster relationships with internal and external stakeholders. Publish Clinic, Escape Metrics, and Control Tower updates. Manage aged restricted inventory. Foster cooperative relationships with stakeholders (Quality Engineers, Procurement, Program Quality, Product Recall, DCMA, and others). Qualifications You Must Have: Bachelor's degree and minimum of 5 years of experience in an engineering, manufacturing operations, quality or closely related industrial environment or a Master's degree and 3 or more years of experience in an engineering, manufacturing operations, quality or closely related industrial environment Familiarity with the 8D investigation process. Knowledge and understanding of continuous improvement tools such as Six Sigma and LEAN Proficiency in Microsoft PowerPoint, Excel, and SAP. US Citizenship required due to government contracts. Qualifications We Prefer: Certification in Red-X, Six Sigma, or a similar data-driven problem-solving approach. Knowledge of CORE tools and non-conforming material management processes. Project management, presentation, and strategic communication skills. Demonstrated ability to lead, influence, and collaborate across all levels of the organization. Learn More & Apply Now: In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $64k-95k yearly est. Auto-Apply 60d+ ago
  • Quality Specialist

    OBE

    Quality assurance manager job in Westbrook, ME

    Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE and help us build the future. What You'll Get to Do The Quality Specialist is focused on the quality program and ensure that required product, manufacturing testing, and reporting are completed to meet external industry and safety standards. and reports to the OpEx Manager. This role is perfect for an individual who drives quality standards, a problem solver and able to understand the customer. A vital member of the Operations Team, this is an opportunity to build a career with an industry leader. Job responsibilities include: Develop and administer quality standards and set the strategic direction Train, mentor, and coach each team consisting of managers, engineers, supervisors, and technicians and extended team members involving new techniques or quality related procedures. Evaluate all department capabilities and protocols to ensure that they will produce product that meet world class performance levels for the industry Ensure the execution of corrective actions when existing supplier quality issues arise and specifications are not being met. Drive corrective actions with operations and design when production issues result in service calls or specifications not being met. What We Are Looking For Minimum of a Bachelor's degree in a technical field and 3+ years of relevant quality experience is required. Leadership / management experience in a relevant technical field. Has worked with suppliers in a Quality Organization and is familiar with Quality and Reliability Management Systems. ASQ certification in Quality Engineering desirable. What OBE Offers You Benefits that benefit you - industry competitive benefits at the lowest cost to the employee Work-life balance - PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses Training - We will equip you with the knowledge and skills you need to succeed OBE Privacy Policy OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
    $51k-75k yearly est. Auto-Apply 2d ago
  • Quality Engineer, Salesforce

    Goodleap 4.6company rating

    Quality assurance manager job in Maine

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position SummaryWe are seeking an experienced Quality Engineer to join our fast-paced, agile development team. You will be responsible for ensuring the quality and reliability of our Salesforce based solutions through comprehensive testing strategies and collaboration with development teams. This role requires understanding of Salesforce platform capabilities and modern testing methodologies. Key Responsibilities Testing & Quality Assurance Design and execute comprehensive test plans for Salesforce applications, customizations, and integrations Perform functional, regression, integration, and performance testing across multiple Salesforce environments Test complex business processes involving Flows, custom Lightning components, and third-party integrations Validate data accuracy and integrity across system boundaries Ensure proper testing coverage for deployments using GitHub Actions CI/CD pipeline Test Automation Develop and maintain automated test suites using appropriate tools and frameworks Create reusable test scripts and data sets for efficient regression testing Implement continuous testing practices within our GitHub Actions CI/CD pipeline Collaborate with development teams to integrate testing early in the development lifecycle Salesforce Platform Expertise Test across multiple Salesforce clouds (Sales Cloud, Service Cloud, Financial Services Cloud) and environments (sandbox vs. production) Validate deployments and change management processes Test integrations with external systems through middleware platforms (MuleSoft Anypoint) Test data flows and integrations with AWS S3 and Salesforce Data Cloud Understand and test modern Salesforce features including automation tools Ensure compliance with Salesforce best practices and governor limits Collaboration & Communication Work closely with developers, business analysts, and product owners in agile sprints Participate in sprint planning, daily standups, and retrospectives Document test cases, results, and defects clearly and thoroughly Leverage Salesforce Event Logs for testing validation and issue troubleshooting Communicate testing progress and quality metrics to stakeholders Required Qualifications Experience 5+ years of software quality engineering experience 2+ years of hands-on Salesforce testing experience Strong background in agile/scrum development methodologies Experience with test automation tools and frameworks Proven track record of testing complex enterprise applications Technical Skills Deep understanding of Salesforce platform architecture and capabilities Experience testing Salesforce customizations (Apex, Lightning Components, Flows) Knowledge of Salesforce deployment processes and environment management Experience testing integrations with middleware platforms Proficiency in SOQL and data validation techniques Familiarity with API testing and integration validation Experience with version control systems (Git) and CI/CD pipelines (GitHub Actions) Soft Skills Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to work effectively in fast-paced, agile environments Detail-oriented with strong organizational skills Adaptable and quick to learn new technologies and processes Continuous learning mindset to stay current with platform updates Preferred Qualifications Certifications & Training Salesforce Administrator or Platform App Builder certification Additional Salesforce certifications (Advanced Administrator, Platform Developer I) Quality engineering certifications Additional Experience Experience with test automation tools and frameworks Experience with MuleSoft Anypoint Platform Experience with AWS S3 integrations Knowledge of Salesforce Data Cloud Performance testing experience with enterprise applications Experience with Salesforce Event Logs analysis In addition to the above compensation, this role may be eligible for a bonus. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $86k-106k yearly est. 30d ago
  • Quality Assurance Specialist (Temporary)

    United Cerebral Palsy of Northeastern Me 4.3company rating

    Quality assurance manager job in Bangor, ME

    The QA Specialist (Temporary) is responsible for conducting monthly chart audits of randomly selected programs across the agency using both paper charts and the Electronic Medical Record (EMR) system. This role ensures documentation accuracy, compliance, and quality standards. Key responsibilities include uploading client documentation into the EMR, tracking client discharges, and maintaining organized and compliant discharged records. The QA Specialist is expected to have a general understanding of MaineCare requirements and applicable mental health licensing standards to support regulatory compliance and quality assurance efforts. ESSENTIAL RESPONSIBILITIES: · Scan documents into UCP's EMR ensuring a quality client record is maintained. · Tracking and maintain discharged client records. · Covering job duties of QA Specialist and QA Lead as needed. o Carry out duties assigned by QA Lead. o Knowledge and basic understanding of companies EMR system. Requirements QUALIFICATIONS: · High School Diploma required, Associates or Bachelor's preferred · Experience working in an office setting and demonstrated proficiency using various computer software systems · Experience with mental health and developmental services preferred. · Experience working in Quality Assurance/Record Management preferred.
    $27k-33k yearly est. 13d ago
  • RTE Quality Assurance Personnel

    Greenhead Lobster

    Quality assurance manager job in Bucksport, ME

    Ready to dive into a role that keeps you on your toes? Join us as a Full Time RTE Quality Assurance specialist right here in Bucksport, Maine! You'll play a pivotal role in ensuring our lobster products are top-notch and safe for our customers, while also enjoying a fun and energetic company culture. With a flexible schedule and the thrill of problem-solving daily challenges, this position offers an exciting opportunity to innovate within the food manufacturing industry. And let's not forget the pay-earn $22 per hour while doing what you love! You will receive great benefits such as Medical, 401(k), Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. Don't miss out on the chance to be part of a team that values integrity and safety in every process. Come join the Greenhead Lobster Products family! What would you do as a RTE Quality Assurance As a Ready-to-Eat Quality Assurance specialist at Greenhead Lobster Products, you'll be at the forefront of ensuring that our fresh and frozen products meet the highest safety and quality standards. Your role will involve efficiently adhering to all HACCP, SOP, and GMP guidelines, allowing you to thrive in a dynamic environment. But it's not just about the rules; you'll also play a vital part in promoting a positive workplace culture where fun and collaboration are key. With every lobster product that passes through your hands, you'll be contributing to our mission and making a difference in the lives of our customers! Join us in this exciting and impactful journey! Does this sound like you? To be successful as a Ready-to-Eat Quality Assurance personnel at Greenhead Lobster Products, you'll need a keen eye for detail and a passion for quality. Strong teamwork and collaboration skills are essential, as you'll be working closely with various departments to ensure our products consistently meet safety and quality standards. Familiarity with HACCP guidelines, quality systems, SOPs, and GMPs will set you apart, ensuring you can navigate our protocols with ease. A proactive mindset and problem-solving abilities will help you tackle challenges head-on, while your commitment to maintaining a positive workplace culture will contribute to our energetic environment. If you're ready to bring your skills to the table, we can't wait to see what you'll accomplish! Knowledge and skills required for the position are: teamwork collaboration HACCP quality systems SOPs GMPs Make your move We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your skills to the next level and join a team that values hard work and good times, complete our application today!
    $22 hourly 6d ago
  • Director, Quality & Compliance Training (Princeton, Hybrid)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Quality assurance manager job in Augusta, ME

    The Director, Quality & Compliance Training, is a senior leader within the Learning Center of Excellence under Global Quality. This role is responsible for developing and executing global training strategies for various functions (e.g., Commercial, Finance, HR, Legal, and other General & Administrative areas). The position ensures that learning programs drive business performance, compliance with corporate standards, and foster a culture of continuous development across the organization. **Key Responsibilities:** **Strategic Leadership & Governance** + Define and lead the global training strategy aligned with corporate objectives and quality principles. + Establish governance frameworks for training compliance and operational excellence, including policies and SOPs. + Serve as a key advisor to senior leadership on learning trends, capability-building strategies, and risk mitigation. **Program Development & Delivery** + Design and oversee training programs for Commercial and G&A functions, ensuring relevance and scalability. + Implement innovative learning solutions leveraging adult learning principles, digital platforms, and blended learning approaches. + Ensure training content aligns with corporate standards and supports organizational priorities. **Stakeholder Engagement & Collaboration** + Partner with functional leaders, HR, and Quality to identify learning needs and align initiatives with business goals. + Act as a trusted advisor to senior leadership on training effectiveness and workforce capability development. **Continuous Improvement & Analytics** + Define KPIs and leverage data analytics to measure training impact and drive enhancements. + Stay current with industry best practices, emerging technologies, and evolving business needs to continuously improve learning programs. **Operational Oversight** + Collaborate with training operations teams to ensure efficient delivery and compliance tracking. + Oversee vendor relationships for training services and technology solutions **Qualifications:** + Bachelor's degree required; advanced degree in Life Sciences, Education, Organizational Development, or related field preferred. + 10+ years in pharmaceutical or life sciences industry with significant experience designing and implementing global training programs. + Proven track record in designing and implementing global training programs and managing cross-functional teams. + Strong understanding of R&D functions and the regulatory landscape (GxP, ICH, FDA, EMA, etc.). + Proven ability to design and deliver impactful learning programs using adult learning principles. + Experience with learning technologies (e.g., LMS, virtual learning platforms) and data-driven training strategies. + Excellent communication, collaboration, and stakeholder engagement skills. **Preferred Attributes:** + Strategic thinker with a passion for scientific learning and development. + Agile and adaptable in a fast-paced, matrixed environment. + Strong project management and organizational skills. + Committed to fostering innovation, compliance, and continuous improvement through learning. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $164,530.00 - Maximum $245,985.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $164.5k yearly 39d ago
  • Quality Investigation Manager (Onsite)

    RTX Corporation

    Quality assurance manager job in North Berwick, ME

    **Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. **Security Clearance:** None/Not Required Job Description Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. Are you ready to go beyond? **What You Will Do:** The Quality Clinic is a dynamic, fast-paced, high-visibility environment requiring a **Quality Investigation Manager** who can collaborate effectively, lead by influence, and drive continuous improvement. + Coordinate the Escape Management Process, facilitating cross-functional Problem Resolution Teams (PRTs); coordinate the Escape Management Process, including customer returns, population bounding, root cause investigations, and corrective action follow-up. + Manage customer returns, and improving RCCA (Root Cause and Corrective Action) proficiency across the organization. + Publish and support clinic metrics, maintaining CORE(Customer Oriented Results and Excellence) discipline and certifications; maintain Quality Clinic and individual certifications + Foster relationships with internal and external stakeholders. + Publish Clinic, Escape Metrics, and Control Tower updates. + Manage aged restricted inventory. + Foster cooperative relationships with stakeholders (Quality Engineers, Procurement, Program Quality, Product Recall, DCMA, and others). **Qualifications You Must Have:** + Bachelor's degree and minimum of 5 years of experience in an engineering, manufacturing operations, quality or closely related industrial environment or a Master's degree and 3 or more years of experience in an engineering, manufacturing operations, quality or closely related industrial environment + Familiarity with the 8D investigation process. + Knowledge and understanding of continuous improvement tools such as Six Sigma and LEAN + Proficiency in Microsoft PowerPoint, Excel, and SAP. + US Citizenship required due to government contracts. **Qualifications We Prefer:** + Certification in Red-X, Six Sigma, or a similar data-driven problem-solving approach. + Knowledge of CORE tools and non-conforming material management processes. + Project management, presentation, and strategic communication skills. + Demonstrated ability to lead, influence, and collaborate across all levels of the organization. **Learn More & Apply Now:** In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. **This role is:** Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
    $64k-95k yearly est. 60d+ ago
  • R&D Veterinary Clinical Research Manager

    Idexx Laboratories, Inc. 4.8company rating

    Quality assurance manager job in Westbrook, ME

    The R&D Clinical Research Team is seeking a highly motivated Veterinary Clinical Research Manager with interest in development of point-of-care veterinary instruments. IDEXX recently launched in Vue Dx as part of their 'technology for life' instrument series and is working to quickly expand available capabilities. The focus of this role will be to assist with activities that support this development, as well as future platform developments. The successful candidate will be energetic, inquisitive, and excel in a highly collaborative and multi-disciplinary environment. Key responsibilities of the position include supporting large scale fresh sample acquisition, development of clinical field studies, and interfacing with key stakeholders across the development team. What you will do: * Perform a variety of Clinical Research activities involving critical thinking, study planning, execution, analysis and study reporting to support the R&D Clinical Research Team. * Utilize data, metrics and system tools to understand clinical utility and to enhance customer experience. * Establish and approve scientific methods and protocols needed for external collaborative research studies. * Work accurately and efficiently with careful attention to detail, appropriate documentation, and clear communication. * Develop business acumen through internal and external networking to understand level of published evidence needed for successful product launch. * Stay current with new point of care technology and developments. * Collaborate and communicate with colleagues inside and outside of R&D to provide work support, exchange information and ensure efficient processes. * Maintain knowledge of products and procedures, developments in the field and industry and regulatory environment. * Adhere to appropriate procedures and regulatory requirements. * May participate in conferences, webinars and seminars to continue to develop knowledge base and build Key Opinion Leader network. What you need to succeed: * DVM with at least 2 years of in-clinic experience required. * Accountable, detail-oriented, and flexible. * Ability to work well under pressure, prioritize, and handle the stress of multiple deadlines. * Outstanding communication and presentation skills with ability to effectively communicate at multiple levels across the business and serve as an external spokesperson for the organization. * Ability to work onsite and cooperatively as part of a team. * Proficiency with Microsoft Office and Excel. * Ability to handle veterinary and human clinical research samples. * Analytical and problem-solving skills. * Organizational skills and ability to plan work. What you can expect from us: * Salary range starting at $110,000, flexibility with experience * Opportunity for annual cash bonus * Health / Dental / Vision Benefits Day-One * 5% matching 401k * Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more If you're looking for a role that'll challenge you, offer a variety of work and learning, while helping an amazing industry, we'd love to hear from you! Why IDEXX: We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. About the job location: If you're thinking about relocating for this role, here are a few things to know about living in Maine (often called "Vacationland"). The Westbrook, ME area provides great access to active downtown areas and the outdoors, with the coast and numerous mountains and hiking trails nearby. You'll also find a number of large companies like ours in the area, creating a vibrant work culture. You can learn more on the Portland tourism website: ************************************************************** IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. While we appreciate our staffing partners, we are unable to accept unsolicited agency resumes. #LI-CAG
    $110k yearly Auto-Apply 60d+ ago
  • Senior Quality Engineer

    Goodleap 4.6company rating

    Quality assurance manager job in Maine

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary GoodLeap is seeking a Senior Quality Engineer to join our Quality Engineering team in their mission to accelerate high-quality delivery and measurably improve resilience. The ideal candidate will have a strong understanding of software quality processes and best practices, with a demonstrated ability to solve complex problems through collaboration and innovative thinking. The Senior Quality Engineer will be responsible for developing test strategies, authoring automated tests, executing tests, and advising on testability and best practices for quality by participating in all phases of the software development lifecycle. Senior Quality Engineers may directly support development teams as an embedded team member and will implement and enhance the measurement of actionable quality metrics and outcomes related to resilience. The Senior Quality Engineer position will offer the successful candidate the opportunity to influence a comprehensive quality program alongside an energetic team focused on high-quality delivery at high velocity. The processes and tests developed by the Senior Quality Engineer will strengthen the foundation of a growing culture of quality, and this role will offer numerous opportunities to define how experiences are discovered and delivered at GoodLeap.Essential Job Duties and Responsibilities Develop, maintain, and enhance test automation frameworks for mobile platforms Develop and execute tests focused on payments platforms and functionality Define, document, and execute comprehensive test strategies for technology products, including unit, component, integration, and end-to-end testing across multiple features, services, and user journeys Act as the embedded quality owner for one or more cross-functional product teams, developing trust-based partnerships and promoting a quality-first mindset throughout planning, development, deployment, and release Influence and support the team's goals related to test automation, reliability, performance, and resilience, measurably shifting testing efforts earlier in the development lifecycle and increasing velocity without compromising quality Author and maintain automated tests (e.g. functional regression tests) using modern testing frameworks for APIs, web applications, and services Perform manual component-level testing, integration testing, exploratory testing, and regression testing as needed to validate features and expose risks not yet covered by test automation Develop and maintain API test suites validating contract integrity, expected system behavior, and performance Collaborate with software engineers to guide best practices in unit and integration testing and define team working agreements to execute Coach and mentor software engineers to author tests and develop test code that aligns with established Quality Engineering strategy and best practices Execute end-to-end, cross-team testing initiatives as a subject matter expert (SME) or dedicated tester supporting complex large-scale initiative test efforts Implement and improve measurement of actionable quality metrics and outcomes related to coverage, product reliability, and organizational resilience Develop, maintain, and execute clear test plans, test cases, and test reports, providing transparency into coverage and risk across work streams Analyze defect trends, conduct root cause analysis, and proactively identify opportunities for improvement in both process and product Required Skills, Knowledge and Abilities Demonstrated experience developing, maintaining, and enhancing automated test frameworks for mobile platforms and applications Proven experience as a Quality Engineer or SDET embedded in agile software development teams, ideally within fintech or enterprise SaaS environments Strong experience defining and executing test strategies across multiple testing layers (including unit, component, integration, & end-to-end) and collaborating with developers on test ownership and implementation Proficiency with automated testing frameworks (e.g., Appium, Selenium, Playwright) and scripting automated tests at various levels of the stack Hands-on experience using Postman, Insomnia, or similar API testing tools for validation of service behavior, performance, and reliability Strong understanding of test engineering best practices, including exploratory testing, performance testing, functional testing, and risk-based prioritization Familiarity with test case management systems (e.g. Xray, TestRail, Zephyr) and issue tracking tools (e.g. Jira). Experience with version control and continuous integration tools (e.g., Git, GitHub Actions, Jenkins) and pipelines Strong interpersonal and collaboration skills with the ability to communicate risk and advocate for quality outcomes with technical and non-technical stakeholders including Product, Design, Strategy, and Software Engineering Demonstrated ability to lead quality initiatives, mentor teammates, and handle multiple competing priorities with minimal supervision Ability to influence in collaborative settings and experience working with peers to translate quality-focused goals into objectives and plans for delivery Demonstrated skill in developing test plans, assessing risk, writing bug reports, and providing relevant data for defect reporting and tracking Direct experience developing automated test suites and writing test code Ability to work independently with minimal supervision and as a team player Experience or exposure to mobile applications is a plus In addition to the above salary, this position may be eligible for a bonus and equity.Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $94k-109k yearly est. 23d ago

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