Quality assurance manager jobs in Malden, MA - 783 jobs

Job Family: Technology Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: The Testing Lead will serve as the overall owner of the testing program for the Commonwealth of Massachusetts' statewide Oracle Health (Cerner) EHR implementation. This role is responsible for designing, executing, and validating a comprehensive testing strategy that spans all phases of the implementation lifecycle, including unit, system, integration, regression, and user acceptance testing. The Testing Lead will ensure that all workflows-clinical, financial, operational, and technical-are validated for safety, reliability, and compliance across DPH hospitals, DMH facilities, SOPS, and community-based services. Key Responsibilities Testing Strategy and Governance Develop and maintain the Master Test Plan, including scope, schedule, entry/exit criteria, traceability, and risk posture. Chair the Testing Governance Committee, escalating risks, defects, and go/no-go recommendations to the Steering Committee. Establish consistent application of methodology across all facilities and testing events. Provide executive-level reporting to EOHHS leadership on readiness, defect posture, and overall progress. Testing Execution and Oversight Lead all testing events including: Unit Testing: Validate build objects (orders, flowsheets, dictionaries, charge codes). Build Quality Audit (BQA): Confirm configuration accuracy and compliance with Oracle Health standards. System Testing: Validate end-to-end workflows within facilities. Integration Testing: Confirm HL7/FHIR message integrity across labs, imaging, MIIS, PBM claims, and SOPS Meta. Security Testing: Validate role-based access, HIPAA, and 42 CFR Part 2 compliance. Accessibility Testing: Confirm WCAG 2.1 AA standards for behavioral health and vulnerable populations. Charge and Claims Testing: Validate financial workflows and payer adjudication. Parallel Revenue Cycle Testing: Reconcile Oracle Health Patient Accounting with legacy MEDITECH systems. Data Migration Testing: Confirm completeness and accuracy of migrated data. Device Testing: Validate integration of bedside and ancillary devices. Performance and Stress Testing: Confirm system responsiveness and resilience. User Acceptance Testing (UAT): Validate real-world workflows with EOHHS super users. Post-Live Smoke Testing: Confirm core functions are stable immediately after cutover. Regression Testing: Ensure upgrades and patches do not disrupt validated workflows. Tools and Automation Manage automation frameworks using Oracle Health Test Studio, Tricentis Tosca, and interface replay harnesses. Prioritize automation for repetitive workflows (e.g., admit → order → MAR → charge) to reduce burden on state staff. Maintain defect tracking in Jira/Confluence, with dashboards for aging, velocity, and closure trends. Use Smartsheet and Power BI for readiness dashboards and reporting. Environment and Data Management Maintain stable, synchronized testing environments across Waves 1 and 2. Manage test data creation, de-identification, and seeding. Coordinate with Oracle Health on environment refresh cycles and defect fix migrations. Stakeholder Engagement and Collaboration Collaborate with Domain Test Managers, Defect Manager, Automation Lead, and EOHHS champions. Facilitate daily stand-ups, defect triage sessions, and readiness reviews. Ensure EOHHS staff are engaged as validators, not burdened as primary testers. Document all testing decisions, results, and evidence in the Oracle Project Portal. Organizational Impact and Communication Leads cross-functional testing teams across clinical, financial, and technical domains. Communicates complex testing strategies to stakeholders at all levels. Ensures alignment with Commonwealth's enterprise architecture and governance standards. Innovation and Complexity Designs scalable, compliant, and resilient testing architecture across diverse care settings. Navigates complex legacy environments and fragmented workflows. Applies structured, repeatable methodologies for high-risk testing domains. Leadership and Talent Management Manages domain test managers, automation engineers, defect analysts, and environment coordinators. Provides mentorship, performance feedback, and escalation support across all testing workstreams. Coordinates with PMO, Technical Lead, and Functional Leads to ensure delivery milestones are met. What You Will Need: Minimum 10 years of experience in healthcare IT testing, with at least 5 years in leadership roles. Proven experience with Oracle Health Millennium and RevElate testing frameworks. Deep understanding of EHR testing best practices, including parallel revenue cycle testing, EMPI validation, and integrated testing. Experience testing in public sector environments, including DPH, DMH, and SOPS workflows. Familiarity with HL7/FHIR standards, device integration, and interface validation. Strong knowledge of compliance testing (HIPAA, 42 CFR Part 2, ADA/Section 508). Expertise in testing governance, defect management, and automation tools. Excellent communication, stakeholder engagement, and documentation skills. What Would Be Nice To Have: Certifications in ISTQB, HIMSS, or Oracle Health testing tools. Experience with federal/state EHR implementations, including VA or DoD projects. Familiarity with Oracle Cloud Infrastructure (OCI) and hybrid hosting models. Experience with behavioral health, correctional, and long-term care testing scenarios. The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.